From:
To: Natalia Molotkova <I
Subject: Re: Change Date for to Moscow (Rec [Email Ref:
Date: Fri, 21 Aug 2015 15:49:49 +0000
Ok thx
Sent from my iPhone
On Aug 21, 2015, at 11:39 AM, Natalia Molotkova < wrote:
Centurion Banner
Response (Natalia Molotkova) 08/21/2015 11:39 AM
OK, I can extend December 17th - the hold time - till August 25.
Regards,
Natalia Molotkova
Centurion Relationshi • Mana er
Hours: Monday through Friday 10:30am to 7:00pm EST
Response (Administrator) 08/20/2015 07:07 PM
THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently
out of the office with no access to voicemail or email. My normal office hours are 10:30 AM
to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the
number on the back of your card and press 0 (zero) for the next available Centurion Support
Associate. Have a wonderful day!
Customer MMIa 08/20/2015 07:06 PM
Hi Natasha...just let the ticket go...whew will not return on Aug. 31....and she will not go
back before Oct. 31.
Still not sure on December ticket...just keep it reserved for now...when does reservation
expire?
On Aug 20, 2015, at 6:52 PM, Natalia Molotkova
wrote:
> Response (Natalia Molotkova) 08/20/2015 06:52 PM
> Ok, I was right, the ticket - return portion - can be reused up to 345 days after the last
stopover - that was outbound flight on November 21st 2014, so December 2015 is after 345
days. So we can change return only to depart by October 31st with add collect 111.00USD.
For December will be new one way ticket. Let me know what you want to do.
> Regards,
> Natalia Molotkova
EFTA00342069
> Centurion Relationshi Mana er
u : y through Friday 10:30am to 7:00pm EST
> Customer 08/18/2015 01:33 PM
> perfect thanks
> On Aug 18, 2015, at 1:14 PM, Natalia Molotkova
wrote:
>>
>
> > Response (Natalia Molotkova) 08/18/2015 01:14 PM
> > Ok, let us see what rate desk will say...
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Customer (=Ma) 08/18/2015 01:09 PM
> > Thanks. I see you reserved the ticket. Totally fine just in case! Sorry, • having
computer issues or I would have responded sooner.
>>
> > Sent from my iPhone
>>>
> > > On Aug 18, 2015, at 12:46 PM, Natalia Molotkova
wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 12:46 PM
>» the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the respond
from the rate desk?
> > > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 12:40 PM
>>>Iwill...
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationshi • Manager
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer =Ma 08/18/2015 12:39 PM
EFTA00342070
> > > ok, so when they get back to you (up to 48 hours from now) just let me know!
>»
> > > On Aug 18, 2015, at 12:34 PM, Natalia Molotkova
wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationshi Mana er
>>»
>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer 08/18/2015 12:21 PM
> > > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>>»
> > > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > > >
> > > > >
> > > > >
> > > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > >
> > > > >
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Customer 08/18/2015 11:39 AM
> > > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>»
> > > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > > > >
> > >>>>
> > > > > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>>>
> > > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
EFTA00342071
>>>>» Regards,
>>>>> Natalia Molotkova
>>>>> Centurion Relationship Manager
> > > > > >
> >>>>
> > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >>>>
> > > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > > Sure, let me have a look..
> > > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > > >
> > > > >
> > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>>
> > > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance
please call the number on the back of your card and press 0 (zero) for the next available
Centurion Support Associate. Have a wonderful day!
> > > > > > Customer ) 08/18/2015 07:48 AM
> > > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
> >>>>>
> > > > » Thanks,
> _•>>
>>>>.- >
> > > > >
>> > > > > >> From: "American Express Travel" <
> > > > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > > » To:
>> >> Subject: Invoice for 31AUG15
• • • • • • >> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incomin messages. If you have any questions,
please contact Centurion Travel Service at 1
>>>>>>»
> > > > > > » If airline tickets are purchased for this itinerary:
> > > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > >> http://myamextravel.com/baggage
> > > > > > » Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > > >>
> > > > > > >>
> > > > > > >>
> > > > > > >>
EFTA00342072
> > > > > > >>
> > > > > > >>
> > > > >>»
> > > > > > » Friday 03 Jul 15
> > > > >> Other Information
» -
» >- - » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > > » Monday 31 Aug 15
> > > > > > » Flight Information
>>>>>>»
» - » Date 31 Aug 2015
> > - > > >> Airline Aeroflot
> > - > > >> Airline Record Locator
> > -> > >> Flight/Class SU103 L Economy Class
>> >> Origin New York, John F Kennedy International
> > - > > >> Destination Moscow, Sheremetyevo
> > > > > > » Departing 07:10 PM
> > > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > > » Departure Terminal Terminal 1
> > - > > >> Arrival Terminal Terminal D - Domestic/Intl
» >> » Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>> » Seats
> > > > > > >> Confirmed
> > > > > > » Entry and Exit Information for Travel
>>>>>>»
> > > > > > >> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date
and accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that site.
> > > > > >»
>>>>>>»
> > > > > > » You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>>»
> > > > > > >> See attached itinerary PDF or link for full terms and conditions.
> > > > >>»
> > > > > > » PDF itinerary attachment:
> > > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
> > > > > > >>
>> http://www.adobe.com/products/acrobat/readstep.html
> > > > > > >> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>>>>»
> > > > > > » Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the hotel
before your trip regarding the existence and amount of such charges.
EFTA00342073
> > > > >>»
> > > > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(I) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>>>»
> > > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>>»
> > > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>>»
>>>>>>»
>>>>>»
>> >> >>
>> .
>>.. >
> > > > >> > please note
> > > > > > The information contained in this communication is
> > > > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
» > JEE
>> > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > > destroy this communication and all copies thereof,
> > > > > > > including all attachments. copyright -all rights reserved
> > > > » Privacy Statement I Visit the Centurion Card website
EFTA00342074
> > > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing.
>>>>>>
> > > > > > C 2015 American Express. All rights reserved
>>>>>>
> > > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unde rs to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>>
> > > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the acti on s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For moreinformationpleasevisitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>>>>>>
>>>>>>
>>>>>>
> > > > > ar ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > > Regards,
> > > > Natalia Molotkova
>>> Centurion Relationshi Mana er
>>>>
EFTA00342075
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationshi • Mana er
>>>>>
>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>>>>>
> > > » Thanks,
>>>>>
>>>>>>
>>>>>>
>>>>>>
> > > > > » From: "American Express Travel" <
> > > > > » Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > » To:
> > > > > » Subject: Invoice for 31AUG15
> > > > >
> > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>>»
> > > > > >> If airline tickets are purchased for this itinerary:
> > > > > »Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > » http://myamextravel.com/baggage
>>>>>»
> > > > > » Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
»» >
> > > > > » Friday 03 Jul 15
> > > > > » Other Information
EFTA00342076
> > >>>»
> > > > > » CITIZENS OF UST CARRY A VALID
PASSPORT
> > > > > » Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > > »Airline Aeroflot
> > > > > »Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > > » Departing 07:10 PM
> > > > >>>Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops Non-stop
> > > > > » Seats
> > > > > >> Confirmed
> > > > > » Entry and Exit Information for Travel
>>>>>»
> > > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > > >>
> > >>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
> > >>>»
> > > > > » PDF itinerary attachment:
> > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > >» http://www.adobe.corn/products/acrobat/readstep.html
>>>>>»
> > > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>>»
> > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > >» Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
EFTA00342077
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > >>>»
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > >>
> > > > > >>
>> .- • > >
> > - - >
> > - -,•>>
> > > > > >
> > >>>>—
> > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » TEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
> >>>>
> > > > > C 2015 American Express. All rights reserved
>>>>>
EFTA00342078
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more informationpleasevisitwww.americanexpress.coun/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > >
> > > > >
>>>>>
> > > > Customer 08/18/2015 12:00 PM
> > > ok thanks
>> >>
> > > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
»»
>>>>>
>>>>>
> > > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > >
>> >>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00342079
>>>>>
> > > > > Customer (I ) 08/18/2015 11:39 AM
> > > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>>>
> > > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>>»
>>>>»
>>>>»
> > > > > > aR re (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>»
> > > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > > » Regards,
> > > > > Natalia Molotkova
> > > > > > Centurion Relationshi Mana er
>>>>>>
>>>>>
> > > > > > ours: on ay t trough Friday 10:30am to 7:00pm EST
>>>>>>
> > > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > » Sure, let me have a look..
> > > > » Regards,
> > > > > Natalia Molotkova
> > > > > > Centurion Relationship Manager
>>>>>>
>>>>>
> > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >>>>
> > > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance
please call the number on the back of your card and press 0 (zero) for the next available
Centurion Support Associate. Have a wonderful day!
> > > > > > Customer (I ) 08/18/2015 07:48 AM
> > > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts l
> >>>>>
> > > > » Thanks,
> > > > > >
> > > > > > >
> > > > > > >
> > > > >>>
>>>>>>» From: "American Express Travel" <
>>>>>>» Date: June 26, 2015 at 6:34:07 PM EDT
EFTA00342080
> > > > > > » To:
> > > > > > >> Subject: Invoice for 31AUG15
>>>>>>»
> > > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incomin messages. If you have any questions,
please contact Centurion Travel Service at 1
>>>>>>»
> > > > > > >> If airline tickets are purchased for this itinerary:
> > > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > > >> http://myamextravel.com/baggage
>>>>>>»
> > > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > > >>
> > > > > > >>
> > > > > > >>
> > > > > > >>
> > > > > > >>
> > > > > > >>
> > > > > > >>
> > > > > > » Friday 03 Jul 15
> > > > > > » Other Information
>>>>>>»
> > > > > > » CITIZENS OF ttIUST CARRY A VALID
PASSPORT
> > > > > > >> Monday 31 Aug 15
> > > > > > » Flight Information
>>>>>>»
> > > > > > » Date 31 Aug 2015
> > > > > > » Airline Aeroflot
> > > > > > »Airline Record Locator
> > > > > >>> Flight/Class SU103 L Economy Class
> > > > > > >> Origin New York, John F Kennedy International
> > > > > > >> Destination Moscow, Sheremetyevo
> > > > > > » Departing 07:10 PM
> > > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > > » Departure Terminal Terminal 1
> > > > > > » Arrival Terminal Terminal D - Domestic/Intl
> > > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > > >> Stops Non-stop
> > > > > > » Seats=
> > > > > > >> Confirmed
> > > > > > » Entry and Exit Information for Travel
> > > > > > >>
> > > > > > >> American Express strongly
recommendsthatymeriodicallyreviewwww.Visacentral.corn/amex for the most up to date
and accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that site.
> > > > > > >>
> > > > >>»
> > > > > > >> You may receive customer service emails even if you have requested not to
EFTA00342081
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.corn/privacy.
==»
>> See attached itinerary PDF or link for full terms and conditions.
» > » PDF itinerary attachment:
> > > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
> > > > >>»
> > > > > > >> http://www.adobe.com/products/acrobat/readstep.html
> > > > >>»
> > > > > > >> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>>>>»
> > > > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the hotel
before your trip regarding the existence and amount of such charges.
>>>>>>»
> > > > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(I) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>>>»
> > > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>>»
> > > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > > >>
> > > > > > >>
> > > > > > >
EFTA00342082
> > > > > > >
> > > > > > >
> > > > > > >
>>> >
>> > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > > » JEE
>> > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > > > including all attachments. copyright -all rights reserved
> > > > » Privacy Statement I Visit the Centurion Card website
> > > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing.
> > > >>>
> > > > > > O 2015 American Express. All rights reserved
>>>>>>
> > > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unde rs to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>>
> > > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the acti on s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
EFTA00342083
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For moreinformationpleasevisitwww.americanexpress.cotn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>>>>»
>>>>»
>>>>»
> > > > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationshi Mana er
>>>»
>>»
> > > > > ours: on ay through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > >
> > > > >
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ( ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>>»
> > > » Thanks,
>>>»
>> -»
» - > » From: "American Express Travel"
» - > » Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > » To:
> > > > > >> Subject: Invoice for 31AUG15
>>>>>»
> > > > > » DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
EFTA00342084
Centurion Travel Service at 1
>>>>>»
> > > > > » If airline tickets are purchased for this itinerary:
> > > > > »Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > » http://myamextravel.com/baggage
>>>>>»
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > >
> > > > > » Friday 03 Jul 15
> > > > > >> Other Information
>>>>>»
> > > > > >> CITIZENS OF 'MUST CARRY A VALID
PASSPORT
> > > > > >> Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > >>> Date 31 Aug 2015
> > > > > »Airline Aeroflot
> > > > > »Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > > » Departing 07:10 PM
> > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops Non-stop
> > > > >>> Seats
> > > > > >> Confirmed
> > > > > » Entry and Exit Information for Travel
>>>>>»
> > > > > »American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>>>>»
>>>>>»
> > > > > » You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
EFTA00342085
> > >>>»
> > > > > » PDF itinerary attachment:
> > > > >» If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > > » hup://www.adobe.corn/products/acrobattreadstep.html
>>>>>»
> > > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>>»
> > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > >>>»
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > >>
> > > > > >>
> > > > > >
> > > > > >
EFTA00342086
> > > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
> >>>>
> > > > > C 2015 American Express. All rights reserved
>>>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more informationpleasevisitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > >
EFTA00342087
> > > > >
> > > > >
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationshi Mana er
>>>>
>>>
> > > > ours: on ay t rough Friday 10:30am to 7:00pm EST
>>>>
> > > > Customer 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
> > > >
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>»
> > > > >
>>>>>
> > > > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > >
>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationshi Mana er
>>>>>
>>>>>
>>>>> ugh Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ( ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
EFTA00342088
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>>>>>
> > > > Thanks,
> > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >> From: "American Express Travel" cSNINe
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > » To:
> > > > > >> Subject: Invoice for 31AUG15
>>>>>»
> > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>>»
> > > > > >> If airline tickets are purchased for this itinerary:
> > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > >> http://toyamextravel.com/baggage
>>>>>»
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > >>>»
> > > > > » Friday 03 Jul 15
> > > > > >> Other Information
> > >>>»
> > > > > >> CITIZENS OF
PASSPORT
FAUST
CARRY A VALID
> > > > > » Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > >>> Date 31 Aug 2015
> > > > > >> Airline Aeroflot
> > > > > » Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > > >> Departing 07:10 PM
> > > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > > >> Departure Terminal Terminal 1
> > > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > >>>
» Stop - op
>>> > > >> Seat
EFTA00342089
> > > > > >> Confirmed
> > > > > » Entry and Exit Information for Travel
> > >>>»
> > > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > > >>
> > >>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
> > >>>»
> > > > > » PDF itinerary attachment:
> > > > > » If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > >» http://www.adobe.corn/products/acrobat/readstep.html
>>>>>»
> > > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>>»
> > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>>»
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
EFTA00342090
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > >
> > »—
> > - > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » TEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>>»
> > > > > C 2015 American Express. All rights reserved
>>>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
> > > > >
EFTA00342091
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more informationpleasevisitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > >
> > > > >
> > > > >
> > > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>>>
> > » Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > » Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >>
> > > Thanks,
EFTA00342092
> > > >
> > > > >
> > > > >
> > > > >
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
>>>>»
> > > > » Friday 03 Jul 15
> > > > » Other Information
> > > > >>
> > > > » CITIZENS O11 MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > > >> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > » Stopill - op
> > > > » Seats
> > > > » Con irme
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
EFTA00342093
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>>>»
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> hup://www.adobe.corn/products/acrobatIreadstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
EFTA00342094
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >>
> > > > C 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.cotn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
EFTA00342095
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshi Mana er
>>>
>>>
>>> u • y rough Friday 10:30am to 7:00pm EST
> > >
> > > Customer ( 08/18/2015 12:21 PM
> > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > >
> > >>
>>>>
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationshi Mana er
>>>>
>>>>
> > > > ours: on ay rough Friday 10:30am to 7:00pm EST
>>>>
> > > > Customer ) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>>
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > >
> > > > >
> > > > >
> > > > > Res nse (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > > =I, according to the fare rules, we can't change the return date to December,
EFTA00342096
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationshi Mana er
>>>»
>>»
> > > > > ours: on ay through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ( ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>>>»
> > > » Thanks,
>>>»
>>>>»
» - - > » From: "American Express Travel"
» - - > » Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > » To:
> > > > > >> Subject: Invoice for 31AUG15
>>>>>»
> > > > > » DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at
>>>>>»
> > > > > » If airline tickets are purchased for this itinerary:
> > > > > »Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > » http://myamextravel.com/baggage
>>>>>»
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
EFTA00342097
on the link to view your trip details:
>>>>>»
>>>>>»
>>>>>»
>>>>>»
>>>>>»
>>>>>»
>>>>>»
> > > > > » Friday 03 Jul 15
> > > > > » Other Information
>>>>>»
> > > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > » Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > >>> Date 31 Aug 2015
> > > > > » Airline Aeroflot
> > > > > »Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > >>> Departing 07:10 PM
> > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops top
> > > > >>> Seats
> > > > >>> Confirmed
> > > > > » Entry and Exit Information for Travel
>>>>>»
> > > > > »American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>>>>»
>>>>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>>»
> > > > > » PDF itinerary attachment:
> > > > > » If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > > » hup://www.adobe.corn/products/acrobatIreadstep.html
>>>>>»
> > > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
EFTA00342098
> > >>>»
> > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>>»
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > >>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > >>
> > > > > >>
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > --
> > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » TEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
EFTA00342099
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
> >>>>
> > > > > C 2015 American Express. All rights reserved
>>>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more informationpleasevisitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > >
> > > > >
>>>>>
> > > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
EFTA00342100
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >>
> > » Thanks,
»»
>>>>>
>>>>>
>>>>>
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > » Subject: Invoice for 31AUG15
> > > > >>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
EFTA00342101
>>>>.»
>>>>»
>>>>»
> > > > » Friday 03 Jul 15
> > > > » Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > >> Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > » Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>>>»
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>>
EFTA00342102
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
( I ) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
EFTA00342103
usatamericanexpress.com/phishing.
>>>>
> > > > 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>> >>
>> >>
>>>>
> > > Customer a 08/18/2015 12:00 PM
> > ok thanks
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > >
>>»
»»
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > » Regards,
> > > Natalia Molotkova
EFTA00342104
> > > > Centurion Relationship Manager
>>>>
>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Customer (I ) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>>
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > >
> > > > >
>>>>>
> > > > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationshi Mana er
>>>>>
>>>>
>>>>> u : n y trough Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationshi Mana er
>>>>>
>>>>
> > > > > ours: on ay t trough Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer (I ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts l
>>>>>
> > > » Thanks,
>>>>>
>>>>>>
EFTA00342105
> > > > > >
> > > > > >
> > > > > >> From: "American Express Travel"
> > > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > » To:
> > > > > >> Subject: Invoice for 31AUG15
>>>>>»
> > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot ac ent incoming mcm ages. If you have any questions, please contact
Centurion Travel Service at
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > >> http://myamextravel.com/baggagt
>>>>>»
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > » Friday 03 Jul 15
> > > > > >> Other Information
CITIZENS OF
M UST CARRY A VALID
Monday 31 Aug 15
Flight Information
> > > > > » Date 31 Aug 2015
> > > > > >> Airline Aeroflot
> > > > > >> Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > > >> Departing 07:10 PM
> > > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops Non-stop
> > > > >>> Seats
> > > > >>> Confirm
> > > > > » Entry and Exit Information for Travel
> > > > > >>
> > > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
EFTA00342106
any liability for any inaccurate or incomplete information contained on that site.
> > > > > >>
> > >>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > >>>»
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>>»
> > > > > » PDF itinerary attachment:
> > > > > » If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > > » http://www.adobe.corn/products/acrobattreadstep.html
>>>>>»
> > > > > » Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>>»
> > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>>»
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
EFTA00342107
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > >>
> > > > > >>
> > > > > >
>> I-
>> _,.>>
> > > > > >
> > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » TEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>>>>
> > > > > © 2015 American Express. All rights reserved
>>>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
EFTA00342108
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more informationpleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > >
> > > > >
> > > > >
> > > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
>> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >>
> > > Thanks,
»»
> > > > >
> > > > >
>>>>>
> > > > >> From: "American Express Travel" G
> > > > » Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
EFTA00342109
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot ac • • es. If you have any questions, please contact
Centurion Travel Service at
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.comlbaggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
>>>>»
> > > > » Friday 03 Jul 15
> > > > » Other Information
> > > > >>
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
> > > > >>
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > > >> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > » Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > » Stops Non-stop
> > > > » Seats
> > > > » Confirm
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
EFTA00342110
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.corn/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
EFTA00342111
> > > > >
> > > > >
> > > > > --
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.cotn/phishing.
>> >>
> > > > C 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms
EFTA00342112
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>>>>
>>>>
>>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>» according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationshi Mana er
>>»
>»
>» ugh Friday 10:30am to 7:00pm EST
> > > >
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationshi Mana er
>>»
>»
> > > > ours: on ay t rough Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
EFTA00342113
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >>
> > > Thanks,
> > > >
> > > > >
> > > > >
> > > > >
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > » Subject: Invoice for 31AUG15
> > > > >>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > » Friday 03 Jul 15
> > > > » Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 1)
> > > > » Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > > >> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > » Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
EFTA00342114
> > > > >> Stops Non-stop
> > > > >> Seats
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
EFTA00342115
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
»»>--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >>
> > > > © 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
EFTA00342116
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http:/Avww.maps.google.cotn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer (I ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
EFTA00342117
> > > >> From: "American Express Travel"
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > > » Subject: Invoice for 31AUG15
> > > >>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > »>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > » http://myamextravel.com/baggage
>>>»
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > >> Friday 03 Jul 15
> > > >> Other Information
> > »>
> > > >> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > » Monday 31 Aug 15
> > > >> Flight Information
>>>»
> > > >> Date 31 Aug 2015
> > > >> Airline Aeroflot
> > > >> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
> > > » Destination Moscow, Sheremetyevo
> > > >> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > >> Estimated Time 9 Hrs 15 Mins
> > > >> Stops Non-stop
> > > >> SeatiMil
> > > >> Confirmed
> > > >> Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that you
EFTA00342118
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > »>
> > »>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http:/hvww.americanexpress.com/privacy.
> > »>
> > > >> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > > >> http://www.adobe.com/products/acrobat/readstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>»
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> > »>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > »>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > »>
EFTA00342119
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > C 2015 American Express. All rights reserved
>>>
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/temis_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
EFTA00342120
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i nactions of such suppliers.
We want you to be aware that certain suppliers pay us commissions and other incentives for
reaching sales targets or other goals, and may also provide incentives to our travel
counselors. For more information pleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>»
>»
>»
> > From:
> > Content-Type: multipart/altemative;
> > boundaryple-Mail-B39BF4A2-F1F8-4A9D-AD07-66B381C04D9D
> > Thanks. I see you reserved the ticket. Totally fine just in case! Sony, • having
computer issues or I would have responded sooner.
> > Sent from my iPhone
> > On Aug 18, 2015, at 12:46 PM, Natalia Molotkova c
> wrote:
> > Response (Natalia Molotkova) 08/18/2015 12:46 PM
>> the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the respond
from the rate desk?
>>>
>>>
> > Regards,
>>>
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00342121
>>
>
> > Response (Natalia Molotkova) 08/18/2015 12:40 PM
>>I
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer ( ) 08/18/2015 12:39 PM
> > ok, so when they get back to you (up to 48 hours from now) just let me know!
> > On Aug 18, 2015, at 12:34 PM, Natalia Molotkova C
> wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( ) 08/18/2015 12:21 PM
>>
>
EFTA00342122
> > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>>>
>>>
>>
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>>
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>>>
> > » Regards,
>>
> > > Natalia Molotkova
>>
> > > > Centurion Relationship Manager
>>
>>>>
>>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
>>>
> > > > Customer ( ) 08/18/2015 11:39 AM
>>
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
> >
>>>>
>>
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>>
> > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>
>>>>> according to the fare rules, we can't change the return date to December,
EFTA00342123
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>
> > > > >
>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>
> > > » Regards,
>>>
> > > > Natalia Molotkova
>>>
> > > > > Centurion Relationship Manager
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
>>>
> > > > Regards,
>>>
> > > > Natalia Molotkova
>>>
> > > > > Centurion Relationship Manager
>>>
>>>>>
>>>
>>>>>
>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
>>>>>
>>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
>>>
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>>
> > > > > Customer ( ) 08/18/2015 07:48 AM
>>
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
EFTA00342124
> >
> >>>>
>>
> > > > Thanks.
>>
>>>>>
>>
>>>>>>
>>
>>>>>>
>>
>>>>>>
>>
> > > > > » From: "American Express Travel" C
>>
> > > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>>
> > > > > » To:
>>
> > > > > » Subject: Invoice for 31AUG15
> >
> > > > > >>
>>
> > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>
>>>>>»
>>
> > > > >>> If airline tickets are purchased for this itinerary:
>>
> > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>
> > > > > >> http://myamextravel.comlbaggage
>>
>>>>>»
>>
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> >
> > > > > >>
> >
> > > > > >>
> >
> > > > > >>
> >
> > > > > >>
> >
> > > > > >>
> >
> > > > > >>
> >
EFTA00342125
> > > > > >>
> >
> > > > > » Friday 03 Jul 15
>>
> > > > > >> Other Information
> >
> > > > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
> > > > > >> Monday 31 Aug 15
>>
> > > > >» Flight Information
> >
> > > > >»
>>>
> > > > >>> Date 31 Aug 2015
>>
> > > > > >> Airline Aeroflot
>>
> > > > > >> Airline Record Locator
>>
> > > > >>> Flight/Class SU103 L Economy Class
>>
> > > > > >> Origin New York, John F Kennedy International
>>
> > > > > >> Destination Moscow, Sheremetyevo
>>
> > > > > » Departing 07:10 PM
>>
> > > > > » Arriving 11:25 AM / 01 Sep 2015
>>>
> > > > > >> Departure Terminal Terminal 1
>>
> > > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
>>
> > > > > >> Stops Non-stop
>>
> > > > >>> Seats
>>
> > > > >>> Confirmed
>>
> > > > > » Entry and Exit Information for Travel
>>
>>>>>»
>>
> > > > > >> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.comlamex for the most up to date
and accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that site.
EFTA00342126
>>
>
>>>>>>>
>>
>
> > > > >»
>>>
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>
>
> > > > >»
>>>
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>
>>>>>»
>>>
> > > > > » PDF itinerary attachment:
>>>
> > > > >» If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> >
> > > > >»
>>>
> > > > >» http://www.adobe.corn/products/acrobatireadstep.html
>>>
>>>>>»
>>>
> > > > > » Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> >
> > > > >»
>>
> > > > > » Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>
>
> > > > >»
>>
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> >
> > > > >»
>>>
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
EFTA00342127
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
we ma
> > y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>
> > > > >»
>>>
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>
> > > > > >>
>>>
> > > > > >>
>>>
> > > > > >
>>>
> > > > > >
>>>
> > > > > >
>>>
> > > > > >
>>>
> > > > > >
>>>
> > > > > > --
> >
> > > > > please note
>>>
> > > > > > The information contained in this communication is
>>>
> > > > > > confidential, may be attorney-client privileged, may
>>>
> > > > > > constitute inside information, and is intended only for
>>>
> > > > > > the use of the addressee. It is the property of
>>>
> > > > » JEE
>
> > > > > > Unauthorized use, disclosure or copying of this
>>>
> > > > > > communication or any part thereof is strictly prohibited
>>>
EFTA00342128
> > > > > > and may be unlawful. If you have received this
>>>
> > > > > > communication in error, please notify us immediately by
>>>
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>>
> > > > > > destroy this communication and all copies thereof,
>>>
> > > > > > including all attachments. copyright -all rights reserved
>>>
> > > » Privacy Statement I Visit the Centurion Card website
>>>
> > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing .
>>>
> > > >>
>>>
> > > > > C 2015 American Express. All rights reserved
>>>
>>>>>
>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd
> > s an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>>>
> > >>>
>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the acti on s or
> > i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
EFTA00342129
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more
in formationpleasevisitwww.americanexpress.cotn/traveltennsCal i fomia CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
>>>»
>>>»
>>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>
> > > > MI according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>>
>>» Regards,
>>
>>> Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
>>» Regards,
>>> Natalia Molotkova
> > > > Centurion Relationship Manager
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00342130
> > > > Response (Administrator) 08/18/2015 07:48 AM
>>>
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>>
> > > > Customer ( ) 08/18/2015 07:48 AM
>>>
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> > > > >> From: "American Express Travel" <
>>>
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>>
> > > > » To:
>>>
> > > > >> Subject: Invoice for 31AUG15
>>>
>>>>»
>>>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>
>>>>»
>>>
> > > > >> If airline tickets are purchased for this itinerary:
>>>
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>
> > > > >> http://myamextravel.com/baggage
>>>
> > > > >>
>>>
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
EFTA00342131
the link to view your trip details:
> > > > >> Friday 03 Jul 15
>>
> > > > » Other Information
> >
> > > > >>
> >
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > > > >> Monday 31 Aug 15
> >
> > > > >> Flight Information
> >
> > > > >>
> >
> > > > » Date 31 Aug 2015
>>
> > > > >> Airline Aeroflot
>>
> > > > » Airline Record Locator
>>
> > > > >> Flight/Class SU103 L Economy Class
> >
> > > > >> Origin New York, John F Kennedy International
>>
> > > > » Destination Moscow, Sheremetyevo
>>
> > > > >> Departing 07:10 PM
> >
> > > > »Arriving 11:25AM/ 01 Sep 2015
>>
> > > > >> Departure Terminal Terminal 1
>>
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > > » Estimated Time 9 Hrs 15 Mins
>>
> > > > » Stops Non-stop
>>
EFTA00342132
> > > > >> Seats •
>>>
> > > > >> Confirmed
>>>
> > > > » Entry and Exit Information for Travel
>>>
> > >>»
>>>
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>>
> > > > >>
>>>
> > >>»
>>>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
hup://www.americanexpress.corn/privacy
>>>
>>>>»
>>>
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>
>>>>»
>>>
> > > > » PDF itinerary attachment:
>>>
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> >
> > >>»
>>>
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>
>>>>»
>>>
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> >
> > >>»
>>>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>
> > >>»
>>>
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
EFTA00342133
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>
> > >>»
>>>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> > en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> >
> > >>»
>>>
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> >
> > > > >>
> >
> > > > >>
>>>
> > > > >
>>>
> > > > >
>>>
> > > > >
>>>
> > > > >
>>>
> > > > >
>>>
> > > > > --
>>>
> > > > > please note
>>
> > > > > The information contained in this communication is
EFTA00342134
>>>
> > > > > confidential, may be attorney-client privileged, may
>>>
> > > > > constitute inside information, and is intended only for
>>>
> > > > > the use of the addressee. It is the property of
>>>
> > > » JEE
>>
> > > > > Unauthorized use, disclosure or copying of this
>>>
> > > > > communication or any part thereof is strictly prohibited
>>>
> > > > > and may be unlawful. If you have received this
>>>
> > > > > communication in error, please notify us immediately by
>>>
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>>
> > > > > destroy this communication and all copies thereof,
>>>
> > > > > including all attachments. copyright -all rights reserved
>>>
> > > > Privacy Statement I Visit the Centurion Card website
>>
> > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing
>>
>>>>
>>>
> > > > O 2015 American Express. All rights reserved
>>>
>>>>
>>>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
> >
EFTA00342135
>>>>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/traveltermsCalifomia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>>
>>>>
>>>>
> > > Customer ( ) 08/18/2015 12:00 PM
> > > ok thanks
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
>>>
>»
>>»
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>>>
> > > Regards,
>>> Natalia Molotkova
> > > > Centurion Relationship Manager
EFTA00342136
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > » Customer ( ) 08/18/2015 11:39 AM
>>>
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>
>>>>
>>>
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>>
> > > » =1, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>
>>>>>
>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>>
> > > > Regards,
>>>
> > > > Natalia Molotkova
>>>
> > > > > Centurion Relationship Manager
>>>
> > > > >
>>>
> > >>>
>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
>>>>>
>>>
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>>
> > > > > Sure, let me have a look..
>>>> Regards,
>>
>
>>>> Natalia Molotkova
EFTA00342137
>>
> > > > > Centurion Relationship Manager
>>
>>>>>
>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
>>
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>
> > > > > Customer ( ) 08/18/2015 07:48 AM
>>
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> >
> >>>>
>>
> > > » Thanks,
>>
>>>>>
>>
>>>>>>
>>
>>>>>>
>>
>>>>>>
>>
> > > > > » From: "American Express Travel" C
>>
> > > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > > > » To:
>>
> > > > >>> Subject: Invoice for 31AUG15
>>
>>>>>»
>>
> > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>
>>>>>»
>>
EFTA00342138
> > > > >>> If airline tickets are purchased for this itinerary:
>>
> > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > > > >> http://rnyamextravel.com/baggagg
>>
>>>>>»
>>
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> >
> > > > > >>
> >
> > > > > >>
>>>
> > > > > >>
> >
> > > > > >>
> >
> > > > > >>
> >
> > > > > >>
> >
> > > > > >>
>>
> > > > > » Friday 03 Jul 15
>>
> > > > > >> Other Information
>>
>>>>>»
>>
> > > > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
> > > > > >> Monday 31 Aug 15
>>
> > > > > >> Flight Information
> >
> > > > >»
>>
> > > > >>> Date 31 Aug 2015
>>
> > > > > >> Airline Aeroflot
>>
> > > > > >> Airline Record Locator
>>
> > > > >>> Flight/Class SU103 L Economy Class
> >
> > > > > >> Origin New York, John F Kennedy International
>>
> > > > > >> Destination Moscow, Sheremetyevo
>>
EFTA00342139
> > > > > » Departing 07:10 PM
>>
> > > > > » Arriving 11:25 AM 101 Sep 2015
>>
> > > > > » Departure Terminal Terminal 1
>>
> > > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>>
> > > > > » Estimated Time 9 Hrs 15 Mins
>>>
> > > > > >> Stops Non-stop
>>
> > > > > >> Seats •
>>
> > > > >>> Confirmed
>>>
> > > > > » Entry and Exit Information for Travel
>>>
> > > > >»
>>
> > > > > >> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.corn/amex for the most up to date
and accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that site.
> >
> > > > > >>
> >
> > > > >»
>>
> > > > > » You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>>
> > > > >»
>>
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
>>
>>>>>»
>>>
> > > > > » PDF itinerary attachment:
>>
> > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> >
> > > > >»
>>>
> > > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>
>>>>>»
>>
> > > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
EFTA00342140
>>>>>»
> > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>>»
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma
> > y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00342141
>>
>
> > > > > >
>>
>
> > > > > >
>>
>
> > > > > >
>>
>
> > > > > >
>>
> > > > > > please note
>>>
> > > > > > The information contained in this communication is
>>>
> > > > > > confidential, may be attorney-client privileged, may
>>>
> > > > > > constitute inside information, and is intended only for
>>>
> > > > > > the use of the addressee. It is the property of
>>>
> > > > » TEE
>>>
> > > > > > Unauthorized use, disclosure or copying of this
>>>
> > > > > > communication or any part thereof is strictly prohibited
>>>
> > > > > > and may be unlawful. If you have received this
>>>
> > > > > > communication in error, please notify us immediately by
>>>
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>>
> > > > > > destroy this communication and all copies thereof,
>>>
> > > > > > including all attachments. copyright -all rights reserved
>>
> > > > > Privacy Statement I Visit the Centurion Card website
>>>
> > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing .
> >
> > > >>
>>
> > > > > O 2015 American Express. All rights reserved
>>
>>>>>
>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
EFTA00342142
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd
> > s an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
> >
> > >>>
>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.cornthelp/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the acti on s or
> > i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.corn/traveltermsCalifomia CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
> > > > >
>>>
> > > > >
>>>
> >>>>
>>>
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>>
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> >
> >>>
>>>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>>
> > > Regards,
>>>
> > > Natalia Molotkova
>>>
> > > > Centurion Relationship Manager
EFTA00342143
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>
> > > > Sure, let me have a look..
>>>
> > » Regards,
>>
> > > Natalia Molotkova
>>
> > > > Centurion Relationship Manager
>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
>>
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>>
> > > > Customer ( ) 08/18/2015 07:48 AM
>>>
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> >
>>>>
>>
> > > Thanks,
>>>
>>>>
>>
>>>>>
>>
>>>>>
>>
>>>>>
>>>
> > > > » From: "American Express Travel" <
>>>
EFTA00342144
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
>>>>»To:
>>
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>
> > > > >>
> >
> > > > >> If airline tickets are purchased for this itinerary:
>>
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > > >> http://myamextravel.com/baggage
>>
>>>>»
>>
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>
> > > > » Friday 03 Jul 15
>>
> > > > » Other Information
>>
>>>>»
>>
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>>
> > > > » Monday 31 Aug 15
>>
> > > > » Flight Information
>>
>>>>»
EFTA00342145
>>>
> > > > >> Date 31 Aug 2015
>>>
> > > > >> Airline Aeroflot
>>>
> > > > » Airline Record Locator
>>>
> > > >>> Flight/Class SU103 L Economy Class
>>>
> > > > >> Origin New York, John F Kennedy International
>>>
> > > > » Destination Moscow, Sheremetyevo
>>>
> > > > >> Departing 07:10 PM
>>>
> > > > » Arriving 11:25 AM / 01 Sep 2015
>>>
> > > > >> Departure Terminal Terminal 1
>>>
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>>
> > > > » Estimated Time 9 Hrs 15 Mins
>>>
> > > > >> Stops Non-stop
>>>
> > > > » Seats El
>>>
> > > > >> Confirmed
>>>
> > > > » Entry and Exit Information for Travel
>>>
> > >>»
>>>
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>>
> > > > >>
>>>
> > > > >>
>>>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>>
>>>>»
>>>
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>
> > > > >>
>>>
EFTA00342146
> > > > » PDF itinerary attachment:
>>>
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
> > >>»
>>>
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>
> > > > >>
>>>
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> >
> > >>»
>>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>
> > >>»
>>
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
( I) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>
> > >>»
>>>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> > en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>
EFTA00342147
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> >
> > > > >>
>>>
> > > > >>
>>>
> > > > >
>>>
> > > > >
>>>
> > > > >
>>>
> > > > >
>>>
> > > > >
>>>
> > > > > --
> >
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
>>
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>
> > > » JEE
>>
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevaca ion@gmail.com , and
> > > > > destroy this communication and all copies thereof,
>>>» including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
>>>
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.cotn/phishing
>>>>
EFTA00342148
>>>
> > > > 2015 American Express. All rights reserved
>>>
>> >>
>>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>>
>>»
>>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/traveltermsCalifomia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>
>> >>
>>
>
>> >>
>
>>
>> >>
>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>>
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
>>
>
EFTA00342149
> > Regards,
>>>
> > > Natalia Molotkova
>>>
> > > Centurion Relationship Manager
>>>
> > >
>>>
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
>>>
>>>
> > > Customer ( ) 08/18/2015 11:39 AM
>>
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>
> > >
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>>>
> > >
>>>
>>»
>>>
>>»
>>>
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>>
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>>
> > > Regards,
>>>
> > > > Natalia Molotkova
>>>
> > > > Centurion Relationship Manager
>>>
>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00342150
>>»
>>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>
> > > > Sure, let me have a look..
>>
> > » Regards,
>>
> > > Natalia Molotkova
>>
> > > > Centurion Relationship Manager
>>
>>>>
>>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
>>
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>>
> > > > Customer ( ) 08/18/2015 07:48 AM
>>
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> > > > » From: "American Express Travel" <
>>
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > > » To:
>>
EFTA00342151
>>>>» Subject: Invoice for 31AUG15
> >
> > > > >>
> >
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> >
> > > > >>
> >
> > > > >> If airline tickets are purchased for this itinerary:
>>
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > > >> http://myamextravel.com/baggage
>>
>>>>»
>>>
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>
> > > > » Friday 03 Jul 15
>>
> > > > >> Other Information
>>
>>>>»
>>
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > > > » Monday 31 Aug 15
>>
> > > > » Flight Information
>>>
>>>>»
>>
> > > > » Date 31 Aug 2015
>>
> > > > » Airline Aeroflot
EFTA00342152
>>>
> > > > >> Airline Record Locator
>>
> > > >>> Flight/Class SU103 L Economy Class
>>>
> > > > >> Origin New York, John F Kennedy International
>>>
> > > > » Destination Moscow, Sheremetyevo
>>>
> > > > >> Departing 07:10 PM
>>>
> > > > » Arriving 11:25 AM / 01 Sep 2015
>>
>
> > > > » Departure Terminal Terminal 1
>>>
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>>
> > > > » Estimated Time 9 Hrs 15 Mins
>>>
> > > > >> Stops Non-stop
>>>
> > > > >> Seats El
>>>
> > > > >> Confirmed
>>>
> > > > » Entry and Exit Information for Travel
>>
>
> > >>»
>>>
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>
>
> > > > >>
>>
>
> > > > >>
>>>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
hup://www.americanexpress.cotniprivacy
>>
>>>>»
>>>
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>
>
> > > > >>
>
>>
> > > > » PDF itinerary attachment:
>>>
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
EFTA00342153
>>
>
> > >> »
>>
> > > > >> hnp://www.adobe.corn/products/acrobatheadstep.html
>>>
> > > > >>
>>
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
> > >>»
>>>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>
> > >>»
>>>
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> >
> > >>»
>>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> > en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> >
> > >>»
>>>
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
EFTA00342154
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
>>>
> > > > >>
>>>
> > > > >
>>>
> > > > >
>>>
> > > > >
>>>
>>>»
>>>»
>>>»--
>>>> please note
> > > > > The information contained in this communication is
>>>
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>» JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > > destroy this communication and all copies thereof,
>>>
> > > > > including all attachments. copyright -all rights reserved
>>>
>>> Privacy Statement I Visit the Centurion Card website
>>>
> > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing
>>>
>>>>
>>>> 2015 American Express. All rights reserved
>>>>
EFTA00342155
>>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
> >
>> >>
>>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/traveltermsCalifomia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
>> >>
>>>
>> >>
>>>
>> >>
>> >
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>> >
> > > =I, according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>>
>> >
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
EFTA00342156
original ticket was exchanged couple time.
>>
> > Regards,
>>>
> > Natalia Molotkova
>>>
> > > Centurion Relationship Manager
>>>
> > >
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>>
> > > Sure, let me have a look..
>>>
> > Regards,
>>
> > > Natalia Molotkova
>>
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Administrator) 08/18/2015 07:48 AM
>>>
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>>
> > > Customer ( ) 08/18/2015 07:48 AM
>>>
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
EFTA00342157
> > > >> From: "American Express Travel" <
>>
> > > » Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > » To:
>>
> > > >> Subject: Invoice for 31AUG15
>>
>>>»
>>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>
> > »>
>>
> > > >> If airline tickets are purchased for this itinerary:
>>
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>
> > > >> http://myamextravel.com/baggage
>>
>>>»
>>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > » Friday 03 Jul 15
>>>
> > > » Other Information
>>>
EFTA00342158
> > >>> CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > > » Monday 31 Aug 15
>>
> > > » Flight Information
> > > » Date 31 Aug 2015
>>
> > > » Airline Aeroflot
>>
> > > » Airline Record Locator
>>
> > > >> Flight/Class SU103 L Economy Class
>>
> > > >> Origin New York, John F Kennedy International
>>
> > > >> Destination Moscow, Sheremetyevo
>>
> > > » Departing 07:10 PM
>>
> > >>> Arriving 11:25 AM 101 Sep 2015
>>
> > > >> Departure Terminal Terminal
>>
> > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > » Estimated Time 9 Hrs 15 Mins
>>
> > > >> Stops Non-stop
>>
> > > >> Seats •
>>
> > >>> Confirmed
>>
> > > >> Entry and Exit Information for Travel
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
EFTA00342159
review the American Express Privacy Statement at httpa/www.americanexpress.com/privacy
>>>
> > »>
>>>
> > > >> See attached itinerary PDF or link for full terms and conditions.
>>>
> > »>
>>>
> > > » PDF itinerary attachment:
>>>
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
> > »>
>>>
> > > >> http://www.adobe.com/products/acrobatfreadstep.html
>>>
»»>
>>>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
> > »>
>> >
> > >>> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
>>>
> > »>
>> >
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> >
> > »>
>>>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
EFTA00342160
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en
> > t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>
»»>
>>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
>
> > > > The information contained in this communication is
>>>
> > > > confidential, may be attorney-client privileged, may
>>>
> > > > constitute inside information, and is intended only for
>>>
> > > > the use of the addressee. It is the property of
>>
> > » JEE
>>
> > > > Unauthorized use, disclosure or copying of this
>>>
> > > > communication or any part thereof is strictly prohibited
>>>
> > > > and may be unlawful. If you have received this
>>>
> > > > communication in error, please notify us immediately by
>>>
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>
> > > > destroy this communication and all copies thereof,
EFTA00342161
>>>
> > > > including all attachments. copyright -all rights reserved
>>>
> > > Privacy Statement I Visit the Centurion Card website
>>
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>>>
>> >
>>>
> > > O 2015 American Express. All rights reserved
>>>
>> >
>>>
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an
> > d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>>>
>> >
>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or ina
> > ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifomia CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> >
EFTA00342162
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
>>>
>>>
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
>>
>>>
» Regards,
>>>
> > Natalia Molotkova
>>>
> > Centurion Relationship Manager
>>>
>>>
>>>
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
>>>
> > Customer ( ) 08/18/2015 12:21 PM
>>>
>>
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we can...
but...) and if we can't then forget it...(no need to reserve Dec flight)
>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
>>
>>>
>>
>>>
>>
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> >
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
>>>
> > Regards,
>>>
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>>>
EFTA00342163
>>>
>>>
>>>
> > > Hours: Monday through Friday I 0:30am to 7:00pm EST
>>>
>>>
>>>
> > > Customer ( ) 08/18/2015 11:39 AM
>>>
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>
> > >
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> >
> > >
>>>
>>»
>>
>>»
>>
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>
> > > >
>>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>
> > > Regards,
>>
> > > Natalia Molotkova
>>
> > > > Centurion Relationship Manager
>>
>>>>
>>
>»>-
>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>>
> > > > Sure, let me have a look..
>>
EFTA00342164
>>» Regards,
>>
>>> Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
>>>
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>>
> > > > Customer ( ) 08/18/2015 07:48 AM
> >
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> >
>>>>
>>
> > > Thanks,
>>>
>>>>
>>
>>>>>
>>>
>>>>>
>>
>>>>>
>>
> > > > » From: "American Express Travel" <
>>>
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > > » To:
>>
> > > > >> Subject: Invoice for 31AUG15
>>>
>>>>»
>>>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
EFTA00342165
> >
> > > > >>
> >
> > > > >> If airline tickets are purchased for this itinerary:
>>
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > > >> http://myamextravel.com/baggage
>>
>>>>»
>>
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > » Friday 03 Jul 15
>>
> > > > » Other Information
> >
> > > > >>
> >
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > > > » Monday 31 Aug 15
>>
> > > > » Flight Information
> >
> > > > >>
> >
> > > > » Date 31 Aug 2015
>>
> > > > » Airline Aeroflot
>>
> > > > » Airline Record Locator
>>
> > > > >> Flight/Class SU103 L Economy Class
>>
> > > > >> Origin New York, John F Kennedy International
>>
EFTA00342166
> > > > » Destination Moscow, Sheremetyevo
> > > > >> Departing 07:10 PM
> > > > »Arriving 11:25AM/ 01 Sep 2015
>>>
> > > > » Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
>>>
> > > > >> Seats El
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>
> > >>»
>>>
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>>
> > > > >>
>>>
> > > > >>
>>>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.corn/privacy
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
> >>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>>»
EFTA00342167
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> >
> > > > >>
>>>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>
> > >>»
>>
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> >
> > >>»
>>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> > en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> >
> > >>»
>>>
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> >
> > > > >>
>>>
> > > > >>
>>>
> > > > >
EFTA00342168
>>>
> > > > > The information contained in this communication is
>>>
> > > > > confidential, may be attorney-client privileged, may
>>>
> > > > > constitute inside information, and is intended only for
>>>
> > > > > the use of the addressee. It is the property of
>>>
> > > » JEE
>>
> > > > > Unauthorized use, disclosure or copying of this
>>>
> > > > > communication or any part thereof is strictly prohibited
>>>
> > > > > and may be unlawful. If you have received this
>>>
> > > > > communication in error, please notify us immediately by
>>>
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>
> > > > > destroy this communication and all copies thereof,
>>>
> > > > > including all attachments. copyright -all rights reserved
>>>
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing
>>>
> >>>
>>>
> > > > 2015 American Express. All rights reserved
>>
>>>>
>>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
EFTA00342169
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/traveltermsCalifomia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>> >
> > > =I according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>>
>>>
>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> >
> > Regards,
>> >
> > Natalia Molotkova
>>
> > > Centurion Relationship Manager
EFTA00342170
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>
> > > Sure, let me have a look..
>>
> > Regards,
>>
> > > Natalia Molotkova
>>>
> > > Centurion Relationship Manager
>>
>>>.
>>
>>
>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
>>>
>>>
> > > Response (Administrator) 08/18/2015 07:48 AM
>>>
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>
> > > Customer ) 08/18/2015 07:48 AM
>>>
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>> Thanks,
EFTA00342171
> > > >> From: "American Express Travel" <
>>
> > > » Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > » To:
>>
> > > >> Subject: Invoice for 31AUG15
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > > >> If airline tickets are purchased for this itinerary:
>>
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > >> http://myamextravel.com/baggage
>>
>>>»
>>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>
> > > » Friday 03 Jul 15
>>
> > > » Other Information
>>
> > »>
>>>
> > >>> CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > > » Monday 31 Aug 15
>>
> > > » Flight Information
EFTA00342172
>>
>
> > »>
>>>
> > > >> Date 31 Aug 2015
>>>
> > > » Airline Aeroflot
>>>
> > > >> Airline Record Locator
>>
> > >>> Flight/Class SU103 L Economy Class
>>>
> > > >> Origin New York, John F Kennedy International
>>>
> > > » Destination Moscow, Sheremetyevo
>>>
> > > >> Departing 07:10 PM
>>>
> > >>> Arriving 11:25 AM / 01 Sep 2015
>>>
> > > >> Departure Terminal Terminal 1
>>>
> > > >> Arrival Terminal Terminal D - Domestic/Intl
>>>
> > > >> Estimated Time 9 Hrs 15 Mins
>>>
> > > >> Stops Non-stop
>>>
> > > >> Seats •
>>>
> > > >> Confirmed
>>>
> > > >> Entry and Exit Information for Travel
>>>
> > »>
>>>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> >
»»>
>>>
»»>
>>>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americaneicpress.com/privacy
> > > >> See attached itinerary PDF or link for full terms and conditions.
>>>
EFTA00342173
> > »>
>>
> > > » PDF itinerary attachment:
>>
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
> > »>
>>
> > > >> hap://www.adobe.com/products/acrobatireadstep.html
>>
> > »>
>>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> >
> > »>
>>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> >
> > »>
>>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control ofAmex.
>>>
> > »>
>>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en
> > t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
EFTA00342174
may also influence the suppliers we identify and the itineraries we recommend.
> >
»»>
>>>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
>>>
> > > > The information contained in this communication is
>>>
> > > > confidential, may be attorney-client privileged, may
>>>
> > > > constitute inside information, and is intended only for
>>>
> > > > the use of the addressee. It is the property of
>>
> > » JEE
>>
> > > > Unauthorized use, disclosure or copying of this
>>>
> > > > communication or any part thereof is strictly prohibited
>>>
> > > > and may be unlawful. If you have received this
>>>
> > > > communication in error, please notify us immediately by
>>>
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>>
> > > > destroy this communication and all copies thereof,
>>>
> > > > including all attachments. copyright -all rights reserved
>>>
> > > Privacy Statement I Visit the Centurion Card website
>>>
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress com/phishing
EFTA00342175
>>>
>> >
>>>
> > > O 2015 American Express. All rights reserved
>>>
>>>
>>
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an
> > d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>>>
> > >
>>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.cotn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or ina
> > ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifomia CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
EFTA00342176
>>
> > Customer ( ) 08/18/2015 12:00 PM
>>>
>>>
> > ok thanks
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>>
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
>>
> > Regards,
>>>
> > Natalia Molotkova
>>>
> > > Centurion Relationship Manager
>>>
>>>
>>>
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > > Customer ( ) 08/18/2015 11:39 AM
>>>
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
> >
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>>> Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>>
>>» according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
EFTA00342177
want me to price new one?
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>>
> > > Regards,
>>>
> > > Natalia Molotkova
>>>
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>>
> > > > Sure, let me have a look..
>>>
> > > Regards,
>>>
> > > Natalia Molotkova
>>>
> > > > Centurion Relationship Manager
>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
>>>
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>>
> > > > Customer ( ) 08/18/2015 07:48 AM
>>
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> >
EFTA00342178
>>» Thanks,
>>>
> > > >
>>>
> > > > >
>>>
> > > > >
>>>
> > >>>
>>>
> > > > >> From: "American Express Travel" <
>>>
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>>
> > > > » To:
>
> > > > >> Subject: Invoice for 31AUG15
>>>
> > >>»
>>>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>
>>>>»
>>>
> > > > >> If airline tickets are purchased for this itinerary:
>>>
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>
> > > > >> http://myfimextravel.com/baggage
>>>
>>>>»
>>>
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> >
> > > > >>
>>>
> > > > >>
>>>
> > > > >>
>>>
> > > > >>
>>>
> > > > >>
>>>
> > > > >>
> >
> > > > >>
EFTA00342179
>>
> > > > >> Friday 03 Jul 15
>>
> > > > >> Other Information
>>
>>>>»
>>
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > > > >> Monday 31 Aug 15
> >
> > > > >> Flight Information
> >
> > >>»
>>
> > > > » Date 31 Aug 2015
>>>
> > > > >> Airline Aeroflot
>>
> > > > » Airline Record Locator
>>
> > > > >> Flight/Class SU103 L Economy Class
>>
> > > > >> Origin New York, John F Kennedy International
>>
> > > > » Destination Moscow, Sheremetyevo
>>
> > > > >> Departing 07:10 PM
>>
> > > > » Arriving 11:25 AM / 01 Sep 2015
> >
> > > > » Departure Terminal Terminal 1
>>>
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > > » Estimated Time 9 Hrs 15 Mins
>>
> > > > >> Stops Non-stop
>>
> > > > » Seats El
>>
> > > > >> Confirmed
>>
> > > > » Entry and Exit Information for Travel
> >
> > >>»
>>
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> >
> > > > >>
EFTA00342180
>>
>
> > >>»
>>>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>>
> > >>»
>>>
> > > >>> See attached itinerary PDF or link for full tenns and conditions.
>>>
>>>>»
>>>
> > > > >> PDF itinerary attachment:
>>>
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> >
> > >>»
>>>
> > > > >> http://www.adobe.com/products/acrobat/readstep.html
>>>
>>>>»
>>>
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
> > >>»
>>>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
> >
> > >>»
>>>
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> >
> > >>»
>>>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
EFTA00342181
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> > en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> >
> > > > >>
> >
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>
>>>>»
>>>
>>>>»
>>>
>>>»
>>>
>>>»
>>>
>>>»
>>>
>>>»
>>>
>>>»
>>>
>>>»--
>>
> > > > please note
>>>
> > > > > The information contained in this communication is
>>>
> > > > > confidential, may be attorney-client privileged, may
>>>
> > > > > constitute inside information, and is intended only for
>>>
> > > > > the use of the addressee. It is the property of
>>>
> > > » JEE
>>
> > > > > Unauthorized use, disclosure or copying of this
>>>
> > > > > communication or any part thereof is strictly prohibited
>>>
> > > > > and may be unlawful. If you have received this
>>>
EFTA00342182
> > > > > communication in error, please notify us immediately by
>>>
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>>
> > > > > destroy this communication and all copies thereof,
>>>
> > > > > including all attachments. copyright -all rights reserved
>>>
> > > > Privacy Statement I Visit the Centurion Card website
>>
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.corn/phishing
>>
>> >>
>>>
> > > > © 2015 American Express. All rights reserved
>>>
>> >>
>>>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>>
>
>> >>
>>>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
EFTA00342183
pleasevisitwww.americanexpress.com/traveltermsCalifomia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>>
> > Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>>>
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
>>>
EFTA00342184
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>
> > > Customer ( ) 08/18/2015 07:48 AM
>>>
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>
>>>
>>>
> » Thanks,
>>>
>>>
>>
>>>>
>>
>>>>
>>
>>>>
>>>
> > > >> From: "American Express Travel" <
>>>
> > > » Date: June 26, 2015 at 6:34:07 PM EDT
>>>
> > > » To:
>>>
> > >>> Subject: Invoice for 31AUG15
>>>
> > »>
>>>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>
> > »>
>>>
> > > >> If airline tickets are purchased for this itinerary:
>>>
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>
> > > >> http://myamextravel.com/baggage
>>
>
> > »>
>>>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>
>
EFTA00342185
> > >>> Friday 03 Jul 15
>>
> > > » Other Information
> > >>> CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > > » Monday 31 Aug 15
>>
> > > » Flight Information
>>
>>>»
>>
> > > » Date 31 Aug 2015
>>
> > > » Airline Aeroflot
>>
> > > >> Airline Record Locator
>>
> > > >> Flight/Class SU103 L Economy Class
>>
> > > >> Origin New York, John F Kennedy International
>>
> > > » Destination Moscow, Sheremetyevo
>>
> > > » Departing 07:10 PM
>>
> > > >> Arriving 11:25 AM / 01 Sep 2015
> >
> > > >> Departure Terminal Terminal 1
>>
> > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > » Estimated Time 9 Hrs 15 Mins
>>
> > > » Stops Non-stop
>>
> > »> Seats •
>>
EFTA00342186
> > > >> Confirmed
>>>
> > > >> Entry and Exit Information for Travel
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy
>>
>
> > »>
>>>
> > > >> See attached itinerary PDF or link for full terms and conditions.
>>>
> > »>
>>>
> > > » PDF itinerary attachment:
>>>
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>
>
> > »>
>>>
> > > >> http://www.adobe.com/products/acrobat/readstep.html
>>
>
> > > >>
>>>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> >
> > »>
>> >
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
>>
>
> > »>
>> >
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
EFTA00342187
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> >
> > »>
>>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en
> > t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> >
> > »>
>>>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>
> > > > The information contained in this communication is
>>>
> > > > confidential, may be attorney-client privileged, may
EFTA00342188
>>
> > > > constitute inside information, and is intended only for
>>>
> > > > the use of the addressee. It is the property of
>>>
> > » JEE
>>
> > > > Unauthorized use, disclosure or copying of this
>>>
> > > > communication or any part thereof is strictly prohibited
>>>
> > > > and may be unlawful. If you have received this
>>>
> > > > communication in error, please notify us immediately by
>>>
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>
> > > > destroy this communication and all copies thereof,
>>>
> > > > including all attachments. copyright -all rights reserved
>
> > > Privacy Statement I Visit the Centurion Card website
>>
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing .
>>>
>>>
>>>
> > > O 2015 American Express. All rights reserved
>>>
>>>
>>
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an
> > d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
> >
EFTA00342189
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or ina
> > ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifomia CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> > >
> >
> > >
>>>
> > >
>>>
>>>
>>>
>>>
>>>
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>>
>>>
> > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
>>
>>>
» Regards,
>>>
> > Natalia Molotkova
>>>
> > Centurion Relationship Manager
>>>
>>>
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Customer ( ) 08/18/2015 11:39 AM
>>>
>>>
> > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook
a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the
price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we
will have to forfeit the funds on...
EFTA00342190
>> >
> > On Aug 18, 2015, at 11:13 AM, Natalia Ivlolotkova C
> wrote:
>> >
>>>
>> >
>>>
>>
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>
> > > =I according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>>
> > Regards,
>>
> > Natalia Molotkova
>>
> > > Centurion Relationship Manager
>>>
>>>
>>>
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>>
> > > Sure, let me have a look..
>>>
> > Regards,
>>
> > Natalia Molotkova
>>
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
EFTA00342191
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> >
> > > Customer ( ) 08/18/2015 07:48 AM
>>>
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> > > » From: "American Express Travel" C
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>»»To:
>>>
> > > >> Subject: Invoice for 31AUG15
>>>
»»>
>>>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > > >> If airline tickets are purchased for this itinerary:
>>>
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>
> > > >> http://myamextravel.com/baggage
> >
>>>»
>>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> >
»»>
EFTA00342192
>>
> > > » Friday 03 Jul 15
>>
> > > » Other Information
>>>
>>>»
>>
> > > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > > » Monday 31 Aug 15
>>
> > > » Flight Information
>>
>>>»
>>
> > > » Date 31 Aug 2015
>>
> > > » Airline Aeroflot
>>
> > > >> Airline Record Locator
>>>
> > > » Flight/Class SU103 L Economy Class
>>
> > > >> Origin New York, John F Kennedy International
>>
> > > » Destination Moscow, Sheremetyevo
>>
> > > » Departing 07:10 PM
>>
> > >>> Arriving 11:25 AM 101 Sep 2015
> >
> > > >> Departure Terminal Terminal 1
>>
> > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > >> Estimated Time 9 Hrs 15 Mins
>>>
> > > » Stops Non-stop
>>
> > »> Seats M
>>
> > > » Confirmed
EFTA00342193
>>>
> > > >> Entry and Exit Information for Travel
>>>
> > »>
>>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
ally liability for any inaccurate or incomplete information contained on that site.
> >
»»>
>>>
> > »>
>>>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy
>>>
> > »>
>>>
> > > >> See attached itinerary PDF or link for full terms and conditions.
>>>
> > »>
>>>
> > > » PDF itinerary attachment:
>>>
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
> > »>
>>>
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>
> > »>
>>>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
> > »>
>> >
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> >
> > »>
>> >
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
EFTA00342194
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control ofAmex.
> >
> > »>
>>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en
> > t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>
> > »>
>>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBW600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
> > > > please note
>>
> > > > The information contained in this communication is
>>
> > > > confidential, may be attorney-client privileged, may
>>
EFTA00342195
> > > > constitute inside information, and is intended only for
>>>
> > > > the use of the addressee. It is the property of
>>>
> > » JEE
>>>
> > > > Unauthorized use, disclosure or copying of this
>>>
> > > > communication or any part thereof is strictly prohibited
>>>
> > > > and may be unlawful. If you have received this
>>>
> > > > communication in error, please notify us immediately by
>>>
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>>
> > > > destroy this communication and all copies thereof,
>>>
> > > > including all attachments. copyright -all rights reserved
>>>
> > > Privacy Statement I Visit the Centurion Card website
>>
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>>>
>>>
>>>
> > > O 2015 American Express. All rights reserved
>>>
>>>
>>>
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an
> > d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>>
>>>
>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
EFTA00342196
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or ina
> > ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifomia CSTH1022318, Washington UBI//600-
469-694, Iowa TA#002, Nevada NW/2001-0126
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>> >
>> >
» according to the fare rules, we can't change the return date to December, due to it
is way past the maximum stay, you will have to purchase new ticket for her. Do you want me
to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the original
ticket was exchanged couple time.
> >
>>
» Regards,
>>>
> > Natalia Molotkova
>>>
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
EFTA00342197
>>>
>>>
> > Regards,
>>>
> > Natalia Molotkova
>>>
> > Centurion Relationship Manager
>>>
>>>
>>>
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
>>>
>>>
> > Response (Administrator) 08/18/2015 07:48 AM
>>>
>>>
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> >
>>>
>>>
>>>
>>>
> > Customer ( ) 08/18/2015 07:48 AM
>>>
>>>
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>>
> > Thanks,
> > >> From: "American Express Travel" <
>>>
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>>
> > » To:
>>>
> > » Subject: Invoice for 31AUG15
>>>
>>»
EFTA00342198
>>
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incoming messa es. If you have any questions, please contact
Centurion Travel Service at 1 •
>>
>>»
>>
> > >> If airline tickets are purchased for this itinerary:
>>
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > >> http://myamextravel.cornfbaggage
>>
>>»
>>
> > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > » Friday 03 Jul 15
>>
> > » Other Information
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > » Monday 31 Aug 15
>>
> > » Flight Information
> > » Date 31 Aug 2015
>>
> > » Airline Aeroflot
>>
> > >> Airline Record Locator
>>
EFTA00342199
> >>> Flight/Class SU103 L Economy Class
>>>
> > >> Origin New York, John F Kennedy International
>>>
> > >> Destination Moscow, Sheremetyevo
>>>
> > >> Departing 07:10 PM
>>>
> > >> Arriving 11:25 AM / 01 Sep 2015
>>>
> > >> Departure Terminal Terminal 1
>>>
> > >> Arrival Terminal Terminal D - Domestic/Intl
>>>
> > >> Estimated Time 9 Hrs 15 Mins
>>>
> > >> Stops Non-stop
>>>
> > >> Seats •
>>>
> > >> Confirmed
>>>
> > >> Entry and Exit Information for Travel
>>>
>>»
>>>
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> >
> > >>
>>>
>>»
>>>
> > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americaneicpress.com/privacy
>>>
>>»
>>>
> > >> See attached itinerary PDF or link for full terms and conditions.
>>>
>>»
>>>
> > » PDF itinerary attachment:
>>>
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
EFTA00342200
> >>> http://www.adobe.comlproducts/acrobatlreadstep.html
>> >
>>»
>> >
> > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>
>> »
>> >
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
>>
>> »
>> >
> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its
parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for
travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>
>> »
>> >
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
may en t
> > er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>> >
>>»
>> >
> > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NVH2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
>> >
>> »
EFTA00342201
>>
> > > The information contained in this communication is
>>>
> > > confidential, may be attorney-client privileged, may
>>
> > > constitute inside information, and is intended only for
>>>
> > > the use of the addressee. It is the property of
>>
> » JEE
>>
> > > Unauthorized use, disclosure or copying of this
>>>
> > > communication or any part thereof is strictly prohibited
>>>
> > > and may be unlawful. If you have received this
>>>
> > > communication in error, please notify us immediately by
>>>
> > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>>
> > > destroy this communication and all copies thereof,
>>>
> > > including all attachments. copyright -all rights reserved
>>>
>>>
>>>
>>>
>>>
> > Privacy Statement
>I
> > Visit the Centurion Card website
>>>
> > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress cotn/phishing
> >
> > C 2015 American Express. All rights reserved
>>>
EFTA00342202
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands > and agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
> >
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html) .
> > There is typically no cost to you for most booking efforts Concierge Company and
American Express perform on your behalf, although you are responsible for any purchases
and/or shipping charges you authorize. Fees may apply for meetings and event planning. We
reserve the right to note profile and preference data for servicing purposes.
> > American Express acts solely as sales agent for travel suppliers and is not responsible for
the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay
us commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
>>>
>>>
> > Response (Natalia Molotkova) 08/18/2015 12:46 PM
> > M, the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the respond
from the rate desk?
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Response (Natalia Molotkova) 08/18/2015 12:40 PM
>>I
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
EFTA00342203
>>
>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Customer ) 08/18/2015 12:39 PM
> > ok, so when they get back to you (up to 48 hours from now) just let me know!
> > On Aug 18, 2015, at 12:34 PM, Natalia Molotkova
wrote:
>>
>>>
>»
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Mana
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer 08/18/2015 12:21 PM
>> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > » Regards,
> > > > Natalia Molotkova
>> Centurion Relationship Manager
>> - Hours: Monday through Friday 10:30am to 7:00pm EST
> > > Customer 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
czi > wrote:
> > > > >
>>>>>
> > > > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
EFTA00342204
want me to price new one?
>>>>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > > Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > >
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > >
> > > > >
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>>>>>
> > > » Thanks,
> > > > >
> > > > > >
> > > > > >
> > - • > >> From: "American Express Travel"
» - - > » Date: June 26, 2015 at 6:34:07 PM EDT
>> - - > » To:
> > > > > >> Subject: Invoice for 31AUG15
>>>>>»
> > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>>»
> > > > > » If airline tickets are purchased for this itinerary:
> > > > > »Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > » http://myamextravel.com/baggage
>>>>>»
> > > > > » Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
EFTA00342205
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > >>>»
> > > > > » Friday 03 Jul 15
> > > > > >> Other Information
>>>>>»
> > > > > >> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > » Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > >>> Date 31 Aug 2015
> > > > > » Airline Aeroflot
> > > > > »Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > > » Departing 07:10 PM
> > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops Non-stop
> > > > > >> Seats IN
> > > > >>> Confirmed
> > > > > » Entry and Exit Information for Travel
>>>>>»
> > > > > >> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.corn/amex for the most up to date
and accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that site.
> > > > > >>
> > >>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
> > >>>»
> > > > > » PDF itinerary attachment:
> > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > > » http://www.adobe.corn/products/acrobat/readstep.html
>>>>>»
> > > > > » Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > > > > >>
EFTA00342206
> > > > > » Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(I) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>>»
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > >>
> > > > > >>
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » TEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
EFTA00342207
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing.
> >>>>
> > > > > C 2015 American Express. All rights reserved
>>>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For moreinformationpleasevisitwww.americanexpress.cotn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > >
> > > > >
>>>>>
> > > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
EFTA00342208
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
>> Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> > > > >> From: "American Express Travel" c
> > > > >> Date: June 26. 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > >> Subject: Invoice 31AUG15
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
EFTA00342209
> > > > >>
> > > > >>
> > > > » Friday 03 Jul 15
> > > > >> Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats •
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
EFTA00342210
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
»»>--
> > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
EFTA00342211
>>>>
> > > > Cr 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.com/travelterrns
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>>»
>>»
>>»
> > > Customer 08/18/2015 12:00 PM
>>> ok thanks
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
> wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
EFTA00342212
> > > >
> > > >
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Customer 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > >
> > > > >
> > > > >
> > > > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ( ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>>>>>
> > > » Thanks,
>>>>>
>>>>>>
>>>>>>
EFTA00342213
>>>>»
> > > > > » From: "American Express Travel" aNIM M).
> > > > > » Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > » To:
> > > > > >> Subject: Invoice for 31AUG15
>>>>>»
> > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>>»
> > > > > » If airline tickets are purchased for this itinerary:
> > > > > »Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > » http://myamextravel.com/baggage
>>>>>»
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
>>>>>>>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > >>>»
»» »> Friday 03 Jul 15
> > > > > >> Other Information
>>>>>»
> > > > > >> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > » Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > »> Date 31 Aug 2015
> > > > > » Airline Aeroflot
> > > > > »Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > > » Departing 07:10 PM
> > > > »>Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops Non-stop
> > > > > >> Seats IN
> > > > > >> Confirmed
> > > > > » Entry and Exit Information for Travel
>>>>>»
> > > > > >> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date
and accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that site.
EFTA00342214
> > > > > >>
> > >>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > >>>»
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
> > >>>»
> > > > > » PDF itinerary attachment:
> > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > > » http://www.adobe.corn/products/acrobat/readstep.html
>>>>>»
> > > > > » Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>>»
> > > > > » Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>>»
> > > > >» Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00342215
> > > > > >>
> > > > > >>
> > > > > >
> > > > > >
>> -
>> _>>>--
>> > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing.
>>>>>
> > > > > O 2015 American Express. All rights reserved
>>>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
EFTA00342216
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For moreinformationpleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > >
> > > > >
> > > > >
> > > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
> > • • Centurion Relationship Manager
>>
>
> > • Hours: Monday through Friday 10:30am to 7:00pm EST
>> •
> > • • Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >>
> > > Thanks,
>> >>
> > > > >
> > > > >
>>>>>
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > >> Subject: Invoice for 31AUG15
EFTA00342217
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.comlbaggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>>>»
>>>>»
>>>>»
>>>>»
>>» »
>>» »
>>>>»
> > > > >> Friday 03 Jul 15
> > > > » Other Information
>>>>»
> > > > >> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > >> Monday 31 Aug 15
> > > > >> Flight Information
>>>>»
> > > > >> Date 31 Aug 2015
> > > > >> Airline Aeroflot
> > > > >> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > >> Destination Moscow, Sheremetyevo
> > > > >> Departing 07:10 PM
> > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > >> Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats El
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>» »
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
EFTA00342218
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>> >>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(I) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
EFTA00342219
> > > > >
> > > > > --
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>> >>
> > > > 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
EFTA00342220
0126
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > >
> > >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer (Ma 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > >
> > >>
>>>>
> > > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationshi Mana er
> > >>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
> > > >
> > > >
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
EFTA00342221
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>> >>
> > > Thanks,
> > > >
> > > > >
> > > > >
> > > > >
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
>>>>»
> > > > » Friday 03 Jul 15
> > > > » Other Information
> > > > >>
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
> > > > >>
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > > >> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > >> Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM 101 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > » Stops Non-stop
EFTA00342222
> > > > >> Seats •
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
EFTA00342223
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>> >>
> > > > O 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
EFTA00342224
»»
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >
EFTA00342225
>> Thanks,
> > > >> From: "American Express Travel" <
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > > >> Subject: Invoice for 31AUG15
>>>»
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > »>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>>»
> > >>> Friday 03 Jul 15
> > > » Other Information
> > > >>
> > >>> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > » Monday 31 Aug 15
> > > » Flight Information
»»>
> > > » Date 31 Aug 2015
> > > » Airline Aeroflot
> > > » Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
> > > >> Destination Moscow, Sheremetyevo
> > > » Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > » Estimated Time 9 Hrs 15 Mins
> > > >> Stops Non-stop
> > > >> Seats •
> > >>> Confirmed
> > > >> Entry and Exit Information for Travel
> > »>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
EFTA00342226
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > »>
> > »>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
> > »>
> > > >> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > > >> http://www.adobe.corn/products/acrobat/readstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> > »>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > »>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
EFTA00342227
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.corn/phishing.
>»
> > > O 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by GayotO and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
EFTA00342228
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer ) 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we can...
but...) and if we can't then forget it...(no need to reserve Dec flight)
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>>>
>>>
>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manasrer
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> > > Customer 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > > Res nse (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > M, according to the fare rules, we can't change the return date to December, due
EFTA00342229
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>>»
> > > Thanks,
>>>>
> > > > >
> > > > >
> > > > >
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > » Subject: Invoice for 31AUG15
> > > > >>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravcl.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
EFTA00342230
the link to view your trip details:
>> - »
> > > > >> Friday 03 Jul 15
> > > > >> Other Information
>>>>»
> > > > >> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > >> Monday 31 Aug 15
> > > > >> Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > >> Airline Aeroflot
> > > > >> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > >> Destination Moscow, Sheremetyevo
> > > > >> Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats El
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > > > >>
EFTA00342231
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(I) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
»»>--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
EFTA00342232
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>> >>
> > > > © 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
EFTA00342233
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>
> » Thanks,
> > > >> From: "American Express Travel"
> > > >> Date: June 26, 2015 at 6:34:07 PM h DT
> > > » To:
> > >>> Subject: Invoice Ibr 3 IAUG15
> > »>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > »>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
EFTA00342234
> > »>
> > »>
> > > » Friday 03 Jul 15
> > = » Other Information
» - -,•>
» >> CITIZENS OF MUST CARRY A VALID PASSPORT
> > - --•> Monday 31 Aug 15
> > - -> Flight Information
>> »
> > > » Date 31 Aug 2015
> > » Airline Aeroflot
> > - -> Airline Record Locator
> > - --•> Flight/Class SU103 L Economy Class
> > '•> Origin New York, John F Kennedy International
> >- -> Destination Moscow, Sheremetyevo
» - --•> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
» = » Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > >> Seats
> > >> Confirmed
> > - -> Entry and Exit Information for Travel
>> »
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > »>
> > »>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http:/hvww.americanexpress.com/privacy.
»»>
> > > >> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > > >> http://www.adobe.corn/products/acrobat/readstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> > »>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
EFTA00342235
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
»»>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBIft600469694. Nevada Seller of Travel Registration
No.: NVH2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
»»>
>>>»
>> >>
>> >>
>> >>
>> >>
>> >>
> > > > --
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
EFTA00342236
> > > O 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>> >
>> >
>> >
> > Customer 08/18/2015 12:00 PM
> ok thanks
>>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>>>
>> >
>> >
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
EFTA00342237
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer ) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
> > >>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts l
>>»
> > > Thanks,
EFTA00342238
> > > > >> From: "American Express Travel" <MINIM M>
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > »To:
> > > >>> Subject: Invoice 31AUG15
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >> Friday 03 Jul 15
> > > > >> Other Information
>>>>»
> > > > >> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > >> Monday 31 Aug 15
> > > > >> Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > >> Airline Aeroflot
> > > > >> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > >> Destination Moscow, Sheremetyevo
> > > > >> Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats El
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>>>>>
> > > > >>
EFTA00342239
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(I) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
EFTA00342240
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>> >>
> > > > © 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
EFTA00342241
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >
> » Thanks,
>> >
»»
»»
»»
> > > >> From: "American Express Travel"
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > > >> Subject: Invoice for 31AUG15
> > »>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
EFTA00342242
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > »>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > >>> Friday 03 Jul 15
> > = » Other Information
» - ->
» >> CITIZENS OF MUST CARRY A VALID PASSPORT
> > - -> Monday 31 Aug 15
» - -> Flight Information
>> »
> > > » Date 31 Aug 2015
> > » Airline Aeroflot
> > - -> Airline Record Locator
> > - -> Flight/Class SU103 L Economy Class
> > - •> Origin New York, John F Kennedy International
> >- -> Destination Moscow, Sheremetyevo
» - •> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
» = » Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > >> Seats
> > >> Confirmed
> > - -> Entry and Exit Information for Travel
>> »
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > »>
> > »>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
> > »>
> > > >> See attached itinerary PDF or link for full terms and conditions.
> > »>
EFTA00342243
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
»»>
> > > >> http://www.adobe.corn/products/acrobattreadstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> > »>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>»
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > »>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
EFTA00342244
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.cotn/ hishing.
>> >
> > > O 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.cotn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>> >
>> >
EFTA00342245
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > Customer (I ) 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook
a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the
price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we
will have to forfeit the funds on...
>> >
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>
>> >
>> >
> > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Mana≤ger
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer (I ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
EFTA00342246
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>>
> > Thanks,
> > > >> From: "American Express Travel"
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > >» Subject: Invoice for 31AUG15
> > > >>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1
>>>»
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.comlbaggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > >>> Friday 03 Jul 15
> > > » Other Information
>>>»
> > > >> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > » Monday 31 Aug 15
> > > >> Flight Information
>>>»
> > > >> Date 31 Aug 2015
> > > >> Airline Aeroflot
> > > >> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
> > > » Destination Moscow, Sheremetyevo
> > > >> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > >> Estimated Time 9 Hrs 15 Mins
> > > >> Stops Non-stop
> > »> Seats •
> > > >> Confirmed
> > > » Entry and Exit Information for Travel
EFTA00342247
> > »>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > »>
> > »>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http:/hvww.americanexpress.com/privacy.
> > »>
> > > >> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > > >> http://www.adobe.corn/products/acrobat/readstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> > »>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > »>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
EFTA00342248
may also influence the suppliers we identify and the itineraries we recommend.
»»>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>>
> > > C 2015 American Express. All rights reserved
>>>
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
EFTA00342249
(http://maps.google.com/help/terrns_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>> >
>> >
>> >
> > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December, due to it
is way past the maximum stay, you will have to purchase new ticket for her. Do you want me
to price new one?
>> >
> > I did email it to the rate desk fro them to double check the rules again, due to the original
ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > Customer ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>
> Thanks,
EFTA00342250
>> >
> > >> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> > >> Subject: Invoice for 31AUG15
»»
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incomin messa es. If you have any questions, please contact
Centurion Travel Service at 1 •
>> »
> > >> If airline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://myamextravel.com/baggage
>>»
> > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > >>
> > >>
> > >>
> > >>
> > »
>>»
>>»
>> » Friday 03 Jul 15
> >>> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> >» Flight Information
>>»
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> > >> Destination Moscow, Sheremetyevo
> > » Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > >> Seats •
> >>> Confirmed
> > >> Entry and Exit Information for Travel
>>»
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > >>
EFTA00342251
>>»
> > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at httplAvww.americanexpress.com/privacy.
>>»
> > >> See attached itinerary PDF or link for full terms and conditions.
>>»
> > » PDF itinerary attachment:
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
> >>> http://www.adobe.corn/products/acrobat/readstep.html
>>»
> > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>> »
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
>>»
> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its
parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for
travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
may en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>»
> > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»
»»
EFTA00342252
>> >
>> >
>> >
>> >
>> >
> > > --
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.corn/phishing.
>>
> > © 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
EFTA00342253
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visit www.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>>>
>>>
> >
> Response (Natalia Molotkova) 08/18/2015 01:14 PM
> Ok, let us see what rate desk will say...
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer (I ) 08/18/2015 01:09 PM
> Thanks. I see you reserved the ticket. Totally fine just in case! Sony, having computer
issues or I would have responded sooner.
> Sent from my iPhone
> > On Aug 18, 2015, at 12:46 PM, Natalia Molotkova
wrote:
>>>
>>>
>>>
> > lire (Natalia Molotkova) 08/18/2015 12:46 PM
>> the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the respond
from the rate desk?
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 12:40 PM
>>I
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer ) 08/18/2015 12:39 PM
> > ok, so when they get back to you (up to 48 hours from now) just let me know!
> > On Aug 18, 2015, at 12:34 PM, Natalia Molotkova
wrote:
EFTA00342254
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer 08/18/2015 12:21 PM
> > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>>>
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
czi l> wrote:
>> >>
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > » Regards,
> > > > Natalia Molotkova
> > > - Centurion Relationship Manager
Hours: Monday through Friday 10:30am to 7:00pm EST
> > -- Customer 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>> >>
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
»»
> > > > >
> > > > >
> > > > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > > Regards,
> > > > > Natalia Molotkova
>> Centurion Relationshi Mana er
EFTA00342255
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > >
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ( ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>>>>
> > > » Thanks,
> > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > » From: "American Express Travel"
> > > > > » Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > » To:
> > > > > >> Subject: Invoice for 31AUG15
>>>>>»
> > > > > » DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>>»
> > > > > » If airline tickets are purchased for this itinerary:
> > > > > »Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > » http://myamextravel.com/baggage
>>>>>»
> > > > > » Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > >>>»
> > > > > » Friday 03 Jul 15
> > > > > » Other Information
EFTA00342256
> > >>>»
> > > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > » Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > >>> Date 31 Aug 2015
> > > > > » Airline Aeroflot
> > > > > »Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > > » Departing 07:10 PM
> > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops Non-stop
> > > > > >> Seats •
> > > > >>> Confirmed
> > > > > » Entry and Exit Information for Travel
>>>>>»
> > > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > > >>
> > >>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
> > >>>»
> > > > > » PDF itinerary attachment:
> > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > >» http://www.adobe.corn/products/acrobat/readstep.html
>>>>>»
> > > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>>»
> > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > » Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
EFTA00342257
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > >>>»
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > >>
> > > > > >>
>> .- • > >
> > - - >
> > - -,•>>
> > > > > >
> > >>>>—
> > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » TEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
> >>>>
> > > > > C 2015 American Express. All rights reserved
>>>>>
EFTA00342258
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > >
> > > > >
> > > > >
> > > > ilaise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
EFTA00342259
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> > > > >> From: "American Express Travel" c
> > > > » Date: June 26, 2015 at 6:34:07 PM Fill
> > > > » To:
> > > >>> Subject: Invoice for 3 lAUG15
> > > > >>
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > » Friday 03 Jul 15
> > > > >> Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
> > > > >>
EFTA00342260
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > » Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats •
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
hup://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> hup://www.adobe.corn/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
EFTA00342261
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >>
> > > > O 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
EFTA00342262
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>>»
>>»
>>»
> > > Customer 08/18/2015 12:00 PM
> > ok thanks
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
> wrote:
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
EFTA00342263
>>>>
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
»»
> > > > >
> > > > >
> > > > > Re nse (Natalia Molotkova) 08/18/2015 11:13 AM
>>>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > >
> > > > >
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > > > >
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ( ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>>>»
> > > » Thanks,
>>>»
>>>>»
» • > » From: "American Express Travel" <I
» - > » Date: June 26, 2015 at 6:34:07 PM EDT
» - > » To:
> > > > > >> Subject: Invoice for 31AUG15
> > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
EFTA00342264
> > > > >»
> > > > > » If airline tickets are purchased for this itinerary:
> > > > > »Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > » hup://myamextravel.com/baggage
>>>>>»
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > » Friday 03 Jul 15
> > > > > >> Other Information
>>>>>»
> > > > > >> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > » Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > >>> Date 31 Aug 2015
> > > > > » Airline Aeroflot
> > > > > »Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > > » Departing 07:10 PM
> > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > >>> Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops Non-stop
> > > > > » Seats IN
> > > > > >> Confirmed
> > > > > » Entry and Exit Information for Travel
>>>>>»
> > > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > > >>
> > >>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>>»
EFTA00342265
> > > > > » PDF itinerary attachment:
> > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > > » hup://www.adobe.corn/products/acrobat/readstep.html
>>>>>»
> > > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>>»
> > > > > » Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>>»
> > > > >» Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > >>
> > > > > >>
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > >>>
> > > > > > please note
EFTA00342266
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » TEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
> >>>>
> > > > > C 2015 American Express. All rights reserved
>>>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > >
> > > > >
EFTA00342267
>>>>>
> > > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > •-• Centurion Relationship NI,tn, zer
> -• Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
» Regards,
> > > > Natalia Molotkova
> > •-• • Centurion Relationship Manager
> • Hours: Monday through Friday 10:30am to 7:00pm EST
> > • • Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >>
> > > Thanks,
»»
>>>>>
>>>>>
>>>>>
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
EFTA00342268
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>>>»
> > > > » Friday 03 Jul 15
> > > > >> Other Information
> > > > >>
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
> > > > >>
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats •
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
> >>>»
> > > > » You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>>»
EFTA00342269
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
EFTA00342270
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >>
> > > > O 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html). For "Map Legal Notices" click here:
(http:/Avww.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.corn/travelterrns
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>> >>
>> >>
>> >>
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
EFTA00342271
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer (I 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>» according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>>>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>>»
> > > Thanks,
>>>>
> > > > >
EFTA00342272
> > > > >
> > > > >
> > > > >> From: "American Express Travel"
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > >>> Subject: Invoice for 31AUG15
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > » Friday 03 Jul 15
> > > > » Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > > >> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > >> Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > » Stops Non-stop
> > > > » Seats
> > > > » Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
EFTA00342273
> > > > >>
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(I) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00342274
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.corn/phishing.
>> >>
> > > > m 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
EFTA00342275
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>> >
> » Thanks,
>> >
>> >>
>> >>
>> >>
> > > >> From: "American Express Travel"
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > > >> Subject: Invoice for 31AUG15
EFTA00342276
> > »>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > »>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
> > =>>
» - -> Friday 03 Jul 15
> > - -> Other Information
» - ->
» >> CITIZENS OF MUST CARRY A VALID PASSPORT
> > • >> Monday 31 Aug 15
> > > » Flight Information
>> »
» >> Date 31 Aug 2015
> > - -> Airline Aeroflot
> > - -> Airline Record Locator
> > - -> Flight/Class SU103 L Economy Class
> > -> Origin New York, John F Kennedy International
> > - -> Destination Moscow, Sheremetyevo
> > > » Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > = » Departure Terminal Terminal 1
> > - -> Arrival Terminal Terminal D - Domestic/Intl
> > - -> Estimated Time 9 Hrs 15 Mins
>> Stops Non-stop
>> Seats
> > • >> Confirmed
> > > >> Entry and Exit Information for Travel
> > »>
> > > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > »>
> > »>
> > >>> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http:/hvww.americanexpress.com/privacy.
> > »>
EFTA00342277
> > > >> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
»»>
> > > >> http://www.adobe.com/products/acrobat/readstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > »>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > »>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
EFTA00342278
>>»--
> > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > » and may be unlawful. If you have received this
> > » communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.corn/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corrithelp/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visit www.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
EFTA00342279
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Customer 08/18/2015 12:21 PM
>> Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we can...
but...) and if we can't then forget it...(no need to reserve Dec flight)
>>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > >
> > >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > >>
>>>>
> > > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
> > > >
EFTA00342280
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >>
> > > Thanks,
»»
> > > > >
> > > > >
>>>>>
> > > > >> From: "American Express Travel" G
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > » Subject: Invoice for 31AUG15
> > > > >>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
EFTA00342281
> > > > >> Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
> > > > >>
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > >> Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats •
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
EFTA00342282
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >>
> > > > C 2015 American Express. All rights reserved
>> >>
EFTA00342283
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > aR re (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
EFTA00342284
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>»
> » Thanks,
>»
>>»
>>»
>>»
> > > >> From: "American Express Travel" -
> > > >> Date: June 26, 2015 at 6:34:07 PM 1 1)1
> > > » To:
> > > >> Subject: Invoice br 31AUG15
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>»
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
>>>»
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
» - ->
» - -> Friday 03 Jul 15
> > - -> Other Information
>>>>>
> > »> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > » Monday 31 Aug 15
> > > » Flight Information
>>>>>
EFTA00342285
> > > » Date 31 Aug 2015
> > > » Airline Aeroflot
> > > » Airline Record Locator
> > > >> Flight/Class SU103 L Economy Class
> > • - -> Origin New York, John F Kennedy International
> > • - -> Destination Moscow, Sheremetyevo
» >> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > » Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > >> Seats
> > >> Confirmed
> > • - -> Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > »>
> > »>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
»»>
> > > >> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
»»>
> > > >> http://www.adobe.corn/products/acrobatheadstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> > »>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > »>
EFTA00342286
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
»»>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBIft600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>> >
> > > O 2015 American Express. All rights reserved
>>>
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
EFTA00342287
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visit www.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > Customer 08/18/2015 12:00 PM
> ok thanks
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova c
wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Customer ( 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>> >
EFTA00342288
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>> >
»»
»»
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer (I ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>> >>
> > > Thanks,
>> >>
>>>>>
>>>>>
>>>>>
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > >> Subject: Invoice for 31AUG15
> > > > >>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
EFTA00342289
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> »
» >>> Friday 03 Jul 15
> > - '- >> Other Information
> > > > >>
> > > > >> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > >> Monday 31 Aug 15
> > > > >> Flight Information
> > > > >>
> > > > >> Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > >> Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats al
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
> > > > >>
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
> > > > >>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
EFTA00342290
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
EFTA00342291
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.corn/phishing.
>> >>
> > > > © 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>> >>
>> >>
>> >>
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
EFTA00342292
> > > =I according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >
> » Thanks,
> > > >> From: "American Express Travel" -
> > > >> Date: June 26, 2015 at 6:34:07 PM 1 1)1
> > > » To:
> > > >> Subject: Invoice br 31AUG15
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > »>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
EFTA00342293
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>>>>
» ->
» >> Friday 03 Jul 15
>> -> Other Information
> > ->
» >> CITIZENS OF MUST CARRY A VALID PASSPORT
> -> Monday 31 Aug 15
-> Flight Information
> > --•> Date 31 Aug 2015
> > > » Airline Aeroflot
> > > » Airline Record Locator
> > > » Flight/Class SU103 L Economy Class
> > '•> Origin New York, John F Kennedy International
» •> Destination Moscow, Sheremetyevo
» --•> Departing 07:10 PM
> > --•> Arriving 11:25 AM /01 Sep 2015
> > --•> Departure Terminal Terminal 1
> > -> Arrival Terminal Terminal D - Domestic/Intl
> > -> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > >> Seats
> > >> Confirmed
> > -> Entry and Exit Information for Travel
> > > >>
> > > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > »>
> > »>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
>>>»
> > > >> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.corn/products/acrobat/readstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
EFTA00342294
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
»»>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBIN600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
EFTA00342295
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.corn/phishing.
>> >
> > > O 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by GayotO and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visit www.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
» Regards,
> > Natalia Molotkova
> > Centurion Relationshi Mana er
>>
>>>
EFTA00342296
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer (MIIMIll ) 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook
a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the
price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we
will have to forfeit the funds on...
>> >
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>> >
>>>
>>>
> > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Mana
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > >
> > >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>>
> > Thanks,
> > >
> > > >
> > >>
>>>>
> > > >> From: "American Express Travel" <a
EFTA00342297
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > >> To:
> > > >> Subject: Invoice for 31AUG15
> > > >>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1
>>>»
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://myamextravel.com/baggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > > >> Friday 03 Jul 15
> > > » Other Information
> > > >>
> > >>> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > » Monday 31 Aug 15
> > > >> Flight Information
> > > >>
> > > >> Date 31 Aug 2015
> > > >> Airline Aeroflot
> > > >> Airline Record Locator
> > > >> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
> > > >> Destination Moscow, Sheremetyevo
> > > >> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > >> Estimated Time 9 Hrs 15 Mins
> > > >> Stops Non-stop
> > > >> Seats •
> > > >> Confirmed
> > > >> Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > »>
>>>»
> > > >> You may receive customer service emails even if you have requested not to receive
EFTA00342298
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at httplAvww.americanexpress.com/privacy.
> > »>
> > > >> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > > >> http://www.adobe.corn/products/acrobatireadstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> > »>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > »>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > »>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
EFTA00342299
»»
»»
»»
»»--
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.corn/phishing.
>>>
> > > O 2015 American Express. All rights reserved
>>>
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
EFTA00342300
travel counselors. For more information please visit www.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December, due to it
is way past the maximum stay, you will have to purchase new ticket for her. Do you want me
to price new one?
>> >
> > I did email it to the rate desk fro them to double check the rules again, due to the original
ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>> >
>> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > Customer ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>
> Thanks,
> > >> From: "American Express Travel"
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> > >> Subject: Invoice for 31AUG15
>>»
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incoming messa es. If you have any questions, please contact
Centurion Travel Service at 1 •
EFTA00342301
>> »
> > >> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://myamextravel.com/baggage
>>»
> > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
»» Friday 03 Jul 15
> > >> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> >>> Flight Information
>>»
> > » Date 31 Aug 2015
> > >> Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> > >> Destination Moscow, Sheremetyevo
> > >> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > >> Seats •
> >>> Confirmed
> > >> Entry and Exit Information for Travel
>>»
> > >> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
>>»
>>»
> > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at httpahvww.americaneicpress.com/privacy.
>>»
> > >> See attached itinerary PDF or link for full terms and conditions.
>>»
> > » PDF itinerary attachment:
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
EFTA00342302
Reader. Refer to website below to download and install this free software.
>> »
> >>> hup://www.adobe.corn/products/acrobatheadstep.html
>>»
> > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>> »
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
>> »
> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its
parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for
travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>> »
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
may en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > >>
> > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
»»
»»
>> >
>> >
>> >
>> >
>> >
> > > --
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
EFTA00342303
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>>>
> > © 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
> >
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i nactions of such suppliers.
We want you to be aware that certain suppliers pay us commissions and other incentives for
reaching sales targets or other goals, and may also provide incentives to our travel
counselors. For more information please visit www.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
EFTA00342304
> From:
> Content-Type: multipart/altemative;
> boundaryple-Mail-B39BF4A2-F1F8-4A9D-AD07-66B381C04D9D
> Thanks. I see you reserved the ticket. Totally fine just in case! Sony, • having computer
issues or I would have responded sooner.
> Sent from my iPhone
> On Aug 18, 2015, at 12:46 PM, Natalia Molotkova c
wrote:
> Response (Natalia Molotkova) 08/18/2015 12:46 PM
> the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the respond
from the rate desk?
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 12:40 PM
>I
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
EFTA00342305
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 12:39 PM
> ok, so when they get back to you (up to 48 hours from now) just let me know!
> On Aug 18, 2015, at 12:34 PM, Natalia Molotkova <
wrote:
>>>
>>>
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Customer ( ) 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we can...
but...) and if we can't then forget it...(no need to reserve Dec flight)
>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
>>>
EFTA00342306
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
>» Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
> > >
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> > > Customer ( ) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > > >
>>> Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > » =I according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> > > >
> > » I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>> Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
EFTA00342307
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
>>> Regards,
>>> Natalia Molotkova
> > > > Centurion Relationship Manager
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>>>
>>» Thanks,
> > > > >> From: "American Express Travel" <
EFTA00342308
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > > > >>
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> >>>»
>>>>» Friday 03 Jul 15
> > > > » Other Information
> > > > >>
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>>>» Monday 31 Aug 15
>>>>» Flight Information
EFTA00342309
> > > > >>
> > > > >> Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > >> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > >> Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats El
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
> > > > >>
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
> > > > >>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > > > >>
> > > > >> See attached itinerary PDF or link for full terms and conditions.
> > > > >>
EFTA00342310
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> >>>»
> > > >>> http:/Avww.adobe.corn/products/acrobatireadstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > > > >>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
> > > > >>
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control ofAmex.
> > > > >>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma
> y en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
EFTA00342311
> > > > >>
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
>
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>» JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing
EFTA00342312
»»
> > > > Ci 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd
> s an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html) . For "Map Legal Notices" click here:
(http:/Avww.maps.google.com/help/legalnotices maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or
> i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >>
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > =I, according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
EFTA00342313
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
EFTA00342314
>»
>> Thanks,
>»
>>»
>>»
>>»
> > > >> From: "American Express Travel" <
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»To:
> > > >> Subject: Invoice for 31AUG15
>>>>>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
> > > >>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
EFTA00342315
> > >>> Friday 03 Jul 15
> > > >> Other Information
>>>»
> > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > >> Monday 31 Aug 15
> > > » Flight Information
> > »>
> > > » Date 31 Aug 2015
> > > » Airline Aeroflot
> > > >> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
> > > >> Destination Moscow, Sheremetyevo
> > > » Departing 07:10 PM
> > >>> Arriving 11:25 AM 101 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > >> Estimated Time 9 Hrs 15 Mins
> > > >> Stops Non-stop
> > > >> Seats IM
> > > >> Confirmed
> > > >> Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
»»>
EFTA00342316
»»>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at httplAvww.americanexpress.com/privacy.
»»>
> > > >> See attached itinerary PDF or link for full terms and conditions.
»»>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > > >> http://www.adobe.com/products/acrobat/readstep.html
»»>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
EFTA00342317
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
»»>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
»»>
»»>
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
EFTA00342318
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>> >
> > > © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CSTN1022318, Washington
EFTA00342319
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>»
>»
>>>
> > Customer ( ) 08/18/2015 12:00 PM
> ok thanks
>>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
>>>
>>>
>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
>> Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( ) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
EFTA00342320
>>>>
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > =I according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > > Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
>>» Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > > >
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
EFTA00342321
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>> >>
>>» Thanks,
»»
>>>>>
>>>>>
>>>>>
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26. 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > >> Subject: Invoice for 31AUG15
> > > > >>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > > > >>
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://myamextravel.com/baggage
> >>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>>>»
>>>>»
EFTA00342322
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > » Friday 03 Jul 15
> > > > >> Other Information
> > > > >>
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
> > > > >>
> > > > » Date 31 Aug 2015
> > > > >> Airline Aeroflot
> > > > >> Airline Record Locator
> > > > >> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > >> Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > >> Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > » Seats •
> > > > >> Confirmed
> > > > >> Entry and Exit Information for Travel
EFTA00342323
> > > > >>
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
> > > > >>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > > > >>
> > > > >> See attached itinerary PDF or link for full terms and conditions.
> > > > >>
>>>>» PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > > > >>
> > > > >> http://www.adobe.com/products/acrobatheadstep.html
> > > > >>
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > > > >>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
> > > > >>
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
EFTA00342324
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > > > >>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma
> y en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>>
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
>>>> please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
EFTA00342325
> > > > > the use of the addressee. It is the property of
>>>» JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing
>> >>
>>>> 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd
> s an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
EFTA00342326
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or
> i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >>
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > =1 according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
EFTA00342327
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >
>> Thanks,
>> >
> > > >> From: "American Express Travel" <
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > > >> Subject: Invoice for 31AUG15
> > »>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > > >>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
EFTA00342328
> > > >> http://myamextravel.com/baggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
»»>
»»>
> > »>
>>>» Friday 03 Jul 15
> > > >> Other Information
> > »>
> > >>> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > » Monday 31 Aug 15
>>>» Flight Information
> > »>
>>>» Date 31 Aug 2015
> > > » Airline Aeroflot
> > > >> Airline Record Locator
> > > >> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
> > > >> Destination Moscow, Sheremetyevo
>>>» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
EFTA00342329
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
>>>» Estimated Time 9 Hrs 15 Mins
> > > >> Stops Non-stop
> > »> Seats •
> > > >> Confirmed
> > > >> Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
»»>
»»>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http:/hvww.americanexpress.com/privacy.
»»>
> > > >> See attached itinerary PDF or link for full terms and conditions.
»»>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > > >> http://www.adobe.com/products/acrobat/readstep.html
»»>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
EFTA00342330
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > »>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>»
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NVH2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
EFTA00342331
»»
> > > > --
>
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.cotn/phishing
>> >
> > > O 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
EFTA00342332
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Customer ( ) 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook
a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the
EFTA00342333
price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we
will have to forfeit the funds on...
>>
>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>>
>
>>>
>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
> > >
>»
> > > Hours: Monday through Friday I 0:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00342334
>>>
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>>
>» Thanks,
>>>>
>>>>
> > > >> From: "American Express Travel" <
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>»»To:
> > > >> Subject: Invoice for 31AUG15
>>>>>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>»
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
>>>>>
EFTA00342335
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
»»>
>>>» Friday 03 Jul 15
> > > » Other Information
> > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > » Monday 31 Aug 15
>>>» Flight Information
> > »>
>>>» Date 31 Aug 2015
> > > » Airline Aeroflot
> > > » Airline Record Locator
> > > >> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
> > > >> Destination Moscow, Sheremetyevo
>>>» Departing 07:10 PM
> > > >> Arriving 11:25 AM / 01 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
>>>» Estimated Time 9 Hrs 15 Mins
EFTA00342336
> > > >> Stops Non-stop
> > »> Seats •
> > > >> Confirmed
> > > >> Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
»»>
»»>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at httplAvww.americanexpress.com/privacy.
»»>
> > > >> See attached itinerary PDF or link for full terms and conditions.
»»>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
»»>
> > > >> http://www.adobe.com/products/acrobat/readstep.html
»»>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»>
EFTA00342337
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > > >>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
»»>
»»>
>> >>
>> >>
>> >>
>> >>
>> >>
> > > > --
>
> > > > please note
EFTA00342338
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>> >
> > > O 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
EFTA00342339
Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > =1 according to the fare rules, we can't change the return date to December, due to it
is way past the maximum stay, you will have to purchase new ticket for her. Do you want me
to price new one?
> >
> > I did email it to the rate desk fro them to double check the rules again, due to the original
ticket was exchanged couple time.
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
EFTA00342340
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
> Thanks,
>»
>»
>»
> > >> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
» » To:
> > >> Subject: Invoice for 31AUG15
»»
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incoming messages. If you have any questions, please contact
EFTA00342341
Centurion Travel Service at 1
>>»
> > >> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >> http://myamextravel.com/baggage
>>»
> > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>» Friday 03 Jul 15
> > >> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>» Monday 31 Aug 15
>>» Flight Information
> > >>
>>» Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> > >> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
EFTA00342342
> > >> Destination Moscow, Sheremetyevo
> > » Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > >> Seats •
> > >> Confirmed
> > >> Entry and Exit Information for Travel
> > >>
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
> > >>
> > >> See attached itinerary PDF or link for full terms and conditions.
> > >>
> > » PDF itinerary attachment:
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> »
> > >> http://www.adobe.com/products/acrobat/readstep.html
>>»
EFTA00342343
> > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»
> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its
parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for
travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > >>
> > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NVN2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
»»
»»
>> >
EFTA00342344
> > >
> > >
> > >
> > >
> > > --
>
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing
> >
> > © 2015 American Express. All rights reserved
>>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
EFTA00342345
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on the
terms of any contract between the service provider and the Card Member) is against the
service provider and not against Concierge Company and/or American Express. Concierge
Company and/or American Express shall not be liable for loss, damage, or other claim with
respect to any services or products provided to Card Member by service provider. Service
provider rates and availability are subject to change.
>>
>
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
>>>
> Response (Natalia Molotkova) 08/18/2015 12:34 PM
> Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to rate
desk.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
EFTA00342346
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 12:21 PM
> Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we can...
but...) and if we can't then forget it...(no need to reserve Dec flight)
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
wrote:
>>>
>>>
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Customer ( ) 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook
a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the
price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we
will have to forfeit the funds on...
>>>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>>>
EFTA00342347
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
> > >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
I0:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
EFTA00342348
Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >
>> Thanks,
>> >
»»
»»
»»
> > > >> From: "American Express Travel" <
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > > >> Subject: Invoice for 31AUG15
> > »>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > »>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
»»>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
»»>
»»>
EFTA00342349
>
> > > » Friday 03 Jul 15
>
> > > >> Other Information
>
»»>
>
> > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > » Monday 31 Aug 15
>
> > > » Flight Information
>
»»>
> > > » Date 31 Aug 2015
>
> > > » Airline Aeroflot
>
> > > » Airline Record Locator
>
> > > » Flight/Class SU103 L Economy Class
>
> > > >> Origin New York, John F Kennedy International
> > > » Destination Moscow, Sheremetyevo
>
> > > » Departing 07:10 PM
>
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >> Departure Terminal Terminal 1
>
> > > >> Arrival Terminal Terminal D - Domestic/Intl
>
> > > >> Estimated Time 9 Hrs 15 Mins
>
> > > » Stops Non-stop
>
> > > >> Seats M
> > > >> Confirmed
>
> > > >> Entry and Exit Information for Travel
>
EFTA00342350
»»>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
»»>
»»>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http:/hvww.americanexpress.com/privacy.
> > »>
> > > >> See attached itinerary PDF or link for full terms and conditions.
»»>
>>>» PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > > >> http://www.adobe.corn/products/acrobat/readstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
EFTA00342351
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > »>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>»
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
»»>
»»>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
EFTA00342352
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com . and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>> >
> > > O 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
EFTA00342353
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > =1 according to the fare rules, we can't change the return date to December, due to it
is way past the maximum stay, you will have to purchase new ticket for her. Do you want me
to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the original
ticket was exchanged couple time.
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>
>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>
>>
EFTA00342354
>>
>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>>
> Thanks,
>>>
> > >> From: "American Express Travel" <
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
» » To:
> > » Subject: Invoice for 31AUG15
>>>>
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incoming messa es. If you have any questions, please contact
Centurion Travel Service at 1 •
»»
> > >> If airline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://myamextravel.comlbaggage
EFTA00342355
>> »
> > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>»
>>» Friday 03 Jul 15
> > » Other Information
> > >>
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>» Monday 31 Aug 15
>>» Flight Information
>>»
>>» Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> > >> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> > >> Destination Moscow, Sheremetyevo
>>» Departing 07:10 PM
> > >> Arriving 11:25 AM 101 Sep 2015
> > >> Departure Terminal Terminal 1
EFTA00342356
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > » Seats •
> >>> Confirmed
> >>> Entry and Exit Information for Travel
> > >>
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http:/hvww.americanexpress.com/privacy.
>>»
> > >> See attached itinerary PDF or link for full terms and conditions.
> > >>
> > » PDF itinerary attachment:
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> »
> >>> http://www.adobe.com/products/acrobat/readstep.html
> > >>
> > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>> »
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
EFTA00342357
>> »
> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its
parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for
travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > >>
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > >>
> > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
>> »
>> »
>> >
>> >
>> >
>> >
>> >
EFTA00342358
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.corn/phishing
>
>>
>> 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on the
terms of any contract between the service provider and the Card Member) is against the
EFTA00342359
service provider and not against Concierge Company and/or American Express. Concierge
Company and/or American Express shall not be liable for loss, damage, or other claim with
respect to any services or products provided to Card Member by service provider. Service
provider rates and availability are subject to change.
>>
>
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
>>>
> Customer ( ) 08/18/2015 12:00 PM
> ok thanks
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
wrote:
>>>
>>>
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
» Regards,
> > Natalia Molotkova
EFTA00342360
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Customer ( ) 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook
a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the
price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we
will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>>>
>>>
>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
>»
> > >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
EFTA00342361
> > > Sure, let me have a look..
>> Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> > >
>> Thanks,
> > > >> From: "American Express Travel" <
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>»»To:
> > > » Subject: Invoice for 31AUG15
>>>>>
EFTA00342362
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
»»>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
»»>
>>>» Friday 03 Jul 15
> > > >> Other Information
> > »>
> > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > » Monday 31 Aug 15
>>>» Flight Information
> > »>
>>>» Date 31 Aug 2015
> > > » Airline Aeroflot
> > > » Airline Record Locator
> > > >> Flight/Class SU103 L Economy Class
EFTA00342363
> > > >> Origin New York, John F Kennedy International
> > > >> Destination Moscow, Sheremetyevo
>>>» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
>>>» Estimated Time 9 Hrs 15 Mins
> > > >> Stops Non-stop
> > > >> Seats •
> > > >> Confirmed
> > > >> Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
»»>
»»>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
»»>
> > > >> See attached itinerary PDF or link for full terms and conditions.
»»>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > > >> http://www.adobe.com/products/acrobat/readstep.html
EFTA00342364
»»>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
»»>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
»»>
»»>
EFTA00342365
> > > >
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>> >
> > > O 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
EFTA00342366
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
» according to the fare rules, we can't change the return date to December, due to it
is way past the maximum stay, you will have to purchase new ticket for her. Do you want me
to price new one?
>>>
> > I did email it to the rate desk fro them to double check the rules again, due to the original
ticket was exchanged couple time.
> Regards,
> > Natalia Molotkova
EFTA00342367
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>>>
EFTA00342368
>>>
> > >> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
» » To:
> > >> Subject: Invoice for 31AUG15
>>>>
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incomin messa es. If you have any questions, please contact
Centurion Travel Service at 1
>>»
> > >> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >> http://myamextravel.com/baggage
> > >>
> > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>» Friday 03 Jul 15
> > >> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>» Monday 31 Aug 15
EFTA00342369
> >» Flight Information
> > >>
> > >> Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> > >> Destination Moscow, Sheremetyevo
> > >> Departing 07:10 PM
> > >> Arriving 11:25 AM 101 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > >> Seats •
> >>> Confirmed
> > >> Entry and Exit Information for Travel
> > >>
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanapress.comiprivacy.
>>»
> > >> See attached itinerary PDF or link for full terms and conditions.
EFTA00342370
> > >>
> > » PDF itinerary attachment:
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
> >>> http://wwwadobe.corn/products/acrobat/readstep.html
>>»
> > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»
> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its
parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for
travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > >>
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
EFTA00342371
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>
> > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
EFTA00342372
atamericanexpress.com/phishing
>>
> > O 2015 American Express. All rights reserved
>>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on the
terms of any contract between the service provider and the Card Member) is against the
service provider and not against Concierge Company and/or American Express. Concierge
Company and/or American Express shall not be liable for loss, damage, or other claim with
respect to any services or products provided to Card Member by service provider. Service
provider rates and availability are subject to change.
>>
>
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
>>>
>>>
EFTA00342373
> Response (Natalia Molotkova) 08/18/2015 11:53 AM
> Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 11:39 AM
> This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a
new ticket...can you Reserve a ticket to Moscow for her in December and let me know the
price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we
will have to forfeit the funds on...
> On Aug 18, 2015, at 11:13 AM, Natalia Molotkova c
wrote:
>>>
>>>
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > Ma according to the fare rules, we can't change the return date to December, due to it
is way past the maximum stay, you will have to purchase new ticket for her. Do you want me
to price new one?
>>>
> > I did email it to the rate desk fro them to double check the rules again, due to the original
ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
EFTA00342374
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
EFTA00342375
> > >> From: "American Express Travel" C
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> > » Subject: Invoice for 31AUG15
>>»
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incoming messa es. If you have any questions, please contact
Centurion Travel Service at 1 •
>> »
> > >> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >> http://myamextravel.cornfbaggage
> > >>
> > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>» Friday 03 Jul 15
> > » Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
>>» Flight Information
EFTA00342376
> > >>
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> > >> Destination Moscow, Sheremetyevo
> > >> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > >> Seats •
> >>> Confirmed
> > >> Entry and Exit Information for Travel
> > >>
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americaneicpress.com/privacy.
> > >>
> > >> See attached itinerary PDF or link for full terms and conditions.
> > >>
EFTA00342377
> > >> PDF itinerary attachment:
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>
> >>> http://www.adobe.corn/products/acrobat/readstep.html
> > >>
> > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»
> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its
parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for
travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control ofAmex.
»»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
EFTA00342378
>>>>
> > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
>>>>
»»
>>>
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing
EFTA00342379
>
>>
> > © 2015 American Express. All rights reserved
>>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on the
terms of any contract between the service provider and the Card Member) is against the
service provider and not against Concierge Company and/or American Express. Concierge
Company and/or American Express shall not be liable for loss, damage, or other claim with
respect to any services or products provided to Card Member by service provider. Service
provider rates and availability are subject to change.
> >
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> >
>>>
>>>
EFTA00342380
> Response (Natalia Molotkova) 08/18/2015 11:13 AM
> =I according to the fare rules, we can't change the return date to December, due to it is
way past the maximum stay, you will have to purchase new ticket for her. Do you want me to
price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the original
ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently
out of the office with no access to voicemail or email. My normal office hours are 10:30 AM
to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the
number on the back of your card and press 0 (zero) for the next available Centurion Support
Associate. Have a wonderful day!
EFTA00342381
> Customer ( ) 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to Moscow
to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to
the price we have paid...I know I won't hear from you until after 10am when your shift
starts
> Thanks,
> >
>>>
> >> From: "American Express Travel" <
> >> Date: June 26, 2015 at 6:34:07 PM EDT
> » To:
> >> Subject: Invoice for 3IAUG15
>>>
>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incoming messa es. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>
> >> If airline tickets are purchased for this itinerary:
> >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >> http://myamextravel.com/baggage
>> >
> >> Your travel arrangements are outlined below in the email. Please refer to attached PDF
attachment and itinerary for more details regarding your travel arrangements. Your Centurion
Travel Service travel plans have been posted to a secure website. Please click on the link to
view your trip details:
EFTA00342382
>
>> >
>
> » Friday 03 Jul 15
>
> >> Other Information
>
>> >
>
> >> CITIZENS OF MUST CARRY A VALID PASSPORT
>
> >> Monday 31 Aug 15
>
> >> Flight Information
>
>> >
>
> » Date 31 Aug 2015
>
> >> Airline Aeroflot
>
> >> Airline Record Locator
>
>>> Flight/Class SU103 L Economy Class
>
> >> Origin New York, John F Kennedy International
>
> » Destination Moscow, Sheremetyevo
>
> >> Departing 07:10 PM
>
> >> Arriving 11:25 AM 101 Sep 2015
>
> >> Departure Terminal Terminal 1
>
> >> Arrival Terminal Terminal D - Domestic/Intl
>
> >> Estimated Time 9 Firs 15 Mins
>
> >> Stops Non-stop
>
> >> Seats M
>
> >> Confirmed
> >> Entry and Exit Information for Travel
>
>> >
EFTA00342383
> >> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
>>>
> >> See attached itinerary PDF or link for full terms and conditions.
>> >
> » PDF itinerary attachment:
> >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader.
Refer to website below to download and install this free software.
>>>
>>> hup://www.adobe.corn/products/acrobat/readstep.html
>>>
> >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
>>> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
>>>
>>> Liability Statement. American Express Travel Related Services Company, Inc. and its
parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for
travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
EFTA00342384
>> >
> >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
may en t
> er into other business relationships with suppliers and these arrangements, including levels
and types of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors, including
supplier availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>> >
>>> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>> >
>> >
>>>
>>>
>>>
>>>
>>>
> >
> > please note
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
> > the use of the addressee. It is the property of
> > JEE
EFTA00342385
> > Unauthorized use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
> > and may be unlawful. If you have received this
> > communication in error, please notify us immediately by
> > return e-mail or by e-mail to jeevacation@gmail.com , and
> > destroy this communication and all copies thereof,
> > including all attachments. copyright -all rights reserved
> Privacy Statement
>1
> Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing
> O 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third party
concierge service contractor ("Concierge Company"). In some cases, Concierge Company
will provide you with certain information about the service provider(s) fulfilling your
concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands > and agrees that the exclusive remedy for any claims relating
to services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by GayotO and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html) .
> There is typically no cost to you for most booking efforts Concierge Company and
EFTA00342386
American Express perform on your behalf, although you are responsible for any
purchases and/or shipping charges you authorize. Fees may apply for meetings and
event planning. We reserve the right to note profile and preference data for servicing
purposes.
> American Express acts solely as sales agent for travel suppliers and is not responsible
for the actions or inactions of such suppliers. We want you to be aware that certain
suppliers pay us commissions and other incentives for reaching sales targets or other
goals, and may also provide incentives to our travel counselors. For more information
please visitwww.americanexpress.comdtravelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
se (Natalia Molotkova) 08/18/2015 12:46 PM
>ar the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 12:40 I'M
>I
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer 08/18/2015 12:39 PM
> ok, so when they get back to you (up to 48 hours from now) just let me know!
> On Aug 18, 2015, at 12:34 PM, Natalia Molotkova
> wrote:
>>
>>
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> >
> > Customer 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
EFTA00342387
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer (a) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
4:1 > wrote:
»» al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
>> » Regards,
> > » Natalia Molotkova
> > > > Centurion Relationship Manager
>>>>
>>>>
> > >> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
EFTA00342388
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To:
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > »> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>
>>>>>>
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
> > > > » Friday 03 Jul 15
> > > >» Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
EFTA00342389
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 firs 15 Mins
> > > >>> Stops Non-stop
> > > > » Seats
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>>>
> > > >» PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
>>>>>> http://www.adobe.com/products/aerohat/readstep.html
>>>>»
>>>>>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
EFTA00342390
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> >> > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
EFTA00342391
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
»» Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>> >
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
> >
> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
EFTA00342392
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >
> > Thanks,
>> >
>>»
>>»
>>»
> > >>> From: "American Express Travel"
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»To:
> > »> Subject: Invoice for 31AUG15
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
> > »>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
»»>
> > >» Friday 03 Jul 15
> > >» Other Information
>>>»
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > »> Monday 31 Aug 15
> > >» Flight Information
>>>»
> > »> Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > > >> Arriving 11:25 AM / 01 Sep 2015
EFTA00342393
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
> > »>
> > >>> American Express strongly recommends that
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
> > »>
> > »>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > »>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
EFTA00342394
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
»» The information contained in this communication is
»» confidential, may be attorney-client privileged, may
»» constitute inside information, and is intended only for
»» the use of the addressee. It is the property of
>>»JEE
> > > > Unauthorized use, disclosure or copying of this
»» communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation®gmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
EFTA00342395
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
>> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayoKO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > Customer 08/18/2015 12:00 PM
» ok thanks
» On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
I> wrote:
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> > Let me find the best new fare, but I am still waiting fro the respond h inn the rate
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Customer a) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>> >
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
EFTA00342396
wrote:
»» al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>> » Regards,
»» Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...w hat ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>>»
> > > Thanks,
>>>>
> > > > >
> > > > >
> > > > >
> > > >>> From: "American Express Travel" <I
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > »To:
> > > >>> Subject: Invoice for 31 kl1;15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If von ha) c an)
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
EFTA00342397
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > » Friday 03 Jul 15
> > > > » Other Information
>>>>»
> > > > » CITIZENS OF• MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>>>
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats
> > > >» Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends
thatvouperiodicallyreviewwww.Visacentral.comiamex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
EFTA00342398
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
EFTA00342399
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> >> > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
fiSp://wwvi.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
EFTA00342400
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
>>> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>> >
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
>>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel"
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> »» To:
> > >» Subject: Invoice for 31AUG15
>>>>>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
EFTA00342401
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
> > »>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > >>> Friday 03 Jul 15
> > >>> Other Information
>>>>>
>>>» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >>> Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > > »Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
> > »>
> > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»>
>>>>>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
EFTA00342402
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
>> >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00342403
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>>
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
EFTA00342404
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST/11022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>>> Regards,
>>> Natalia Molotkova
>>> Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> >
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
EFTA00342405
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after loam
when your shift starts
>> >
> > Thanks,
>> >
>> >>
>> >>
>> >>
> > >>> From: "American Express Travel"
> > >>> Date: June 26 2015 at 6:34:07 PM EDT
> > > » To:
> > >» Subject: Invoice for 31AUG15
»»>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
> > »>
> > »>
> > >» Friday 03 Jul 15
> > >» Other Information
»»>
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >» Flight Information
> > »>
> > > » Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
EFTA00342406
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://w%w.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
EFTA00342407
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
»»>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>»JEE
> >> > Unauthorized use, disclosure or copying of this
> >> > communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation(agmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card w ebsite
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
EFTA00342408
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > al se (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> Regards,
>> Natalia Molotkova
>> Centurion Relationshi Mana er
>> Hours: Monda,, through Frida) 10:30am to 7:00pm EST
>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
>> Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
EFTA00342409
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>
> Thanks,
> >
>> >
>> >
>> >
> >>> From: "American Express Travel" <Ma
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
>> » Subject: Invoice for 31AUG15
>> »
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> Hairline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://myamextravel.com/baggage
>> »
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > » Friday 03 Jul 15
> > >> Other Information
>> »
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
>>»
> > >> Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
EFTA00342410
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > » Stops Non-stop
> > » Seats
> >>> Confirmed
> >>> Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>> »
>>»
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
> > >> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> »
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> »
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
EFTA00342411
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>> >>
»» California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>> —
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>>
> > 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
EFTA00342412
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://vmn.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> Response (Natalia Molotkova) 08/18/2015 12:34 PM
> Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer 08/18/2015 12:21 PM
> Natasha, .leffrey is asking if we can extend the ticket at all (which I don't think we
can... but...) and if we can't then forget it...(no need to reserve Dec flight)
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>>
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
>> Centurion Relationship Manager
>>
>>
EFTA00342413
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer (=EIM=I 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>»
>»
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshiu Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationshiu Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>»
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" ale
EFTA00342414
>> >>> Date: June 26 2015 at 6:34:97 I'M EDT
> » »To:
> > >» Subject: Invoice for 31AUG15
>>>>>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > >» Friday 03 Jul 15
> > >>> Other Information
»»>
> >> » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > > » Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
> > »>
> > >>> American Express strongly recommends that
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
> > »>
EFTA00342415
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.com/products/acrobatireadstep.html
> > »>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
> > »>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> > »>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
EFTA00342416
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > >> the use of the addressee. It is the property of
>>»JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacationcigmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
EFTA00342417
WI • www maps.google.com/helpfiegalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>> Response (Natalia INIolotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
>>> Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>>
> > Thanks,
EFTA00342418
> >>> From: "American Express Travel" -ffi
»» Date: June 26, 2015 at 6:34:07 PM EDT
> > » To•
> >» Subject: Invoice for 3IAUG15
>>»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >> http://mvamextravel.com/baggage
>>>>
> > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > » Friday 03 Jul 15
> > >> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
>>»
> >» Date 31 Aug 2015
> >» Airline Aeroflot
> >>> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> >>> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
»» Estimated Time 9 Hrs 15 Mins
> >>> Stops Non-stop
>> » Seats
> >>> Confirmed
»» Entry and Exit Information for Travel
>>»
>>>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>»
EFTA00342419
>>»
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
»» Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>»
> > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UB10600469694. Nevada Seller of Travel
EFTA00342420
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>» —
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacationcegmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>>
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
EFTA00342421
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> >
> Customer 08/18/2015 12:00 PM
> ok thanks
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> >
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>>> Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>>>
EFTA00342422
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshia Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>»
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" <1. .
> > >>> Date: June 26 2015 at 6:34:07 PM EDT
>>>»To:
> > »> Subject: Invoice for 31AUGI5
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
>> >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
>>>>>
>>>>>
>>>>>
>>>>>
> > »>
> > »>
> > >» Friday 03 Jul 15
> > >» Other Information
EFTA00342423
>>>»
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >>> Flight Information
>>>>>
> > > » Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal I
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats IM
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that
vouperiodicallyreviewwwvv.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://wvkw.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
EFTA00342424
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV/42001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> >> > Unauthorized use, disclosure or copying of this
> >> > communication or any part thereof is strictly prohibited
> >> > and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation@gmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
EFTA00342425
usatamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
W1 p://vsys.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
EFTA00342426
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
>>> Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
>> Hours: Monday through Frida 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid.../ know I won't hear from you until after 10am
when your shift starts I
> >>> From: "American Express Travel" ala.
> >>> Date: June 26 2015 at 6:34:07 PM EDT
> > » To:
>> » Subject: Invoice for 31AUG15
> >>>
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://mvamextravel.com/baggage
>> »
> > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
ebsite. Please click on the link to view your trip details:
>>>>
>>>>
>>>>
>>>>
>> »
>> »
>> »
> > » Friday 03 Jul 15
EFTA00342427
> >>> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
>>>>
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> > >> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>> » Seats MI
> >» Confirmed
> >>> Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>»
>>»
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
»» See attached itinerary PDF or link for full terms and conditions.
>>»
>>>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
EFTA00342428
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA0 002 Registered Iowa Travel Agency.
>>»
>>»
>> >
>> >
>> >
>> >
>> >
>» —
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation(kgmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>> Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
EFTA00342429
>>
> > 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> Response (Natalia Molotkova) 08/18/2015 11:53 AM
> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer 08/18/201511:39 AM
> This is true...we have changed this ticket a few times. I guess it is all we can do is
EFTA00342430
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> On Au 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>
>>
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
>> Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>
> Thanks,
>> >
>> >
>> >
> >>> From: "American Express Travel" alla
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> >» Subject: Invoice for 31AUG15
»»
EFTA00342431
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://mvamextravel.com/baggage
>> »
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
vb ebsite. Please click on the link to view your trip details:
> > >>
> > >>
> > >>
> > >>
> > »
>>»
>>»
> > » Friday 03 Jul 15
> > » Other Information
> > >>
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
> > >>
> >» Date 31 Aug 2015
> >» Airline Aeroflot
> >>> Airline Record Locator
> >>> Flight/Class SUI03 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> >>> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal I
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>> » Seats
> > » Confirmed
> > >> Entry and Exit Information for Travel
> > >>
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>»
>>»
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
EFTA00342432
>>»
»» See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00342433
>> >
>> >
>> >
>> >_
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
>> > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation(a;gmail.com, and
>> > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://ww w.maps.google.com/help/legalnot ices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
EFTA00342434
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>>
>>
se (Natalia Molotkova) 08/18/2015 11:13 AM
>al according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Nlonday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> Customer 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> Thanks,
>>> From: "American Express Travel"
>>> Date: June 26. 2015 at 6:34:07 PM Fut
>» To:
>» Subject: invoice for 31AUG15
>»
>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
EFTA00342435
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>
>>> If airline tickets are purchased for this itinerary:
>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>> http://myamextravel.com/baggage
>>>
>>> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Friday 03 Jul 15
>>> Other Information
>>>
>>> CITIZENS Oh MUST CARRY A VALID PASSPORT
>>> Monday 31 Aug 15
>>> Flight Information
>>>
>>> Date 31 Aug 2015
> »Airline Aeroflot
>>> Airline Record Locator -
>>> Flight/Class SU103 L Economy Class
>>> Origin New York, John F Kennedy International
>>> Destination Moscow, Sheremetyevo
>>> Departing 07:10 PM
>>> Arriving 11:25 AM / 01 Sep 2015
>>> Departure Terminal Terminal I
>>> Arrival Terminal Terminal D - Domestic/Intl
>>> Estimated Time 9 Hrs 15 Mins
>>> Stops Non-stop
>>> Seats
>>> Confirmed
>>> Entry and Exit Information for Travel
>>>
>>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>> >
>> >
>>> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>
>>> See attached itinerary PDF or link for full terms and conditions.
EFTA00342436
>>>
>>> PDF itinerary attachment:
>>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
>>> http://www.adobe.com/products/acrobat/readstep.html
>>>
>>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>>
>>> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>
>>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>> >
> >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00342437
> >
»_
> > please note
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
>> the use of the addressee. It is the property of
>>JEE
> > Unauthorized use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
> > and may be unlawful. If you have received this
> > communication in error, please notify us immediately by
> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > destroy this communication and all copies thereof,
> > including all attachments. copyright -all rights reserved
> Privacy Statement I Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
> © 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://wIsvi.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or in actions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
EFTA00342438
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
Customer 08/20/2015 06:57 PM
Thank you for your research! Will get back to you!
On Aug 20, 2015, at 6:52 PM, Natalia Molotkova <:a
wrote:
> Response (Natalia Molotkova) 08/20/2015 06:52 PM
> Ok, I was right, the ticket - return portion - can be reused up to 345 days after the last
stopover - that was outbound flight on November 21st 2014, so December 2015 is after
345 days. So we can change return only to depart by October 31st with add collect
111.00USD. For December will be new one way ticket. Let me know what you want to
do.
> Regards,
> Natalia Molotkova
> Centurion Relationship Mana er
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer 08/18/2015 01:33 PM
> perfect thanks
> On Aug 18, 2015, at 1:14 PM, Natalia Molotkova
wrote:
>>
>>
> > Response (Natalia Molotkova) 08/18/2015 01:14 PM
> > Ok, let us see what rate desk will say...
> > Regards,
» Natalia Molotkova
> > Centurion Relationship Mana er
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Customer 08/18/2015 01:09 PM
> > Thanks. I see you reserved the ticket. Totally fine just in case! Sorry,. having
computer issues or I would have responded sooner.
>>
> > Sent from my iPhone
>>
> > > On Aug 18, 2015, at 12:46 PM, Natalia Molotkova
wrote:
>>>
EFTA00342439
>>>
>> >
> > > al se (Natalia Molotkova) 08/18/2015 12:46 PM
» > the one way ticket from NY to Moscow with Aeroflot is so cheap:
December 17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro
the respond from the rate desk?
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>>>
> > > Hours: 14)Inlay. through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 12:40 PM
> » I will...
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshi Mana er
>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer 08/18/2015 12:39 PM
> > > ok, so when they get back to you (up to 48 hours from now) just let me know!
>>>
> > > On Aug 18, 2015, at 12:34 PM? Natalia Molotkova
wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why
sent it to rate desk.
> > > > Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>>>
>>>>
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
>> » Customer 08/18/2015 12:21 PM
»» Natasha, Jeffrey is asking if we can extend the ticket at all Os hich 1 don't think
we can...but...) and if we can't then forget it...(no need to reserve Dee flight)
>>>>
>>>> On Au 18, 2015, at 11:53 AM, Natalia Molotkova
> wrote:
>>»
>>>»
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > > Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
> > > » Regards,
> > > > > Natalia Molotkova
EFTA00342440
> > > > > Centurion Relationship Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > > Customer ( 08/18/2015 11:39 AM
> > > > > This is true...we have changed this ticket a few times. I guess it is all we can
do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and
let me know the price of this reservation as well as the price we paid for this current
ticket for Aug. 31 that we will have to forfeit the funds on...
>>>»
> > > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>>»
>>>>»
>>>>»
> > > > > > are (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> » according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>>»
> > > > > > I did email it to the rate desk fro them to double check the rules again, due
to the original ticket was exchanged couple time.
> > > > » Regards,
> > > > » Natalia Molotkova
> > > > > > Centurion Relationship Manager
>>>>>>
>>>>>>
> > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>>
>>>>>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > > Sure, let me have a look.
> > > > » Regards,
> > > > » Natalia Molotkova
> > > >> > Centurion Relationship Manager
>>>>»
>>>>»
> > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>»
> > > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office**
I am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > » Customer 08/18/2015 07:48 AM
> > > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when 3,our shift starts /
>>>>»
>>>>>> Thanks,
>>>>>>
>>>>>>>
EFTA00342441
>>>>>»
>>>>>»
> > > > > >>> From: "American Express Travel" <a.
> > > > > > » Date: June 26, 2015 at 6:34:07 PM EDT
>>>>»»To:
> > > > > > >> Subject: Invoice for 31AUG15
>>>>>>»
> > > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>>>»
> > > > >>>> If airline tickets are purchased for this itinerary:
> > > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > >>> http://mvamextravel.com/baggage
>>>>>>»
> > > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > > > » Friday 03 Jul 15
> > > > > > >> Other Information
>>>>>>»
> > > > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > > » Monday 31 Aug 15
> > > > > >» Flight Information
>>>>>>»
> > > > > > » Date 31 Aug 2015
> > > > > > »Airline Aeroflot
> > > > > > »Airline Record Locator
> > > > > >>> Flight/Class SU103 L Economy Class
> > > > > >>> Origin New York, John F Kennedy International
> > > > > >>> Destination Moscow, Sheremetyevo
> > > > > > » Departing 07:10 PM
> > > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > > >> Departure Terminal Terminal 1
> > > > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >>> Stops Non-stop
> > > > > > » Seats
> > > > > > >> Confirmed
> > > > > >>> Entry and Exit Information for Travel
>>>>>>»
> > > > > >>> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to
date and accurate entry/exit requirements for your travel destination. Due to frequent
changes, American Express cannot guarantee the accuracy of the information provided
EFTA00342442
and expressly disclaims any liability for any inaccurate or incomplete information
contained on that site.
>>>>>>»
>>>>>>»
> > > > > >>> You may receive customer service emails even if you have requested not
to receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>>»
> > > > >>>> See attached itinerary PDF or link for full terms and conditions.
>>>>>>»
> > > > > >» PDF itinerary attachment:
> > > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>>»
> > > > > > >> http://www.adobe.com/products/acrobat/readstep.html
>>>>>>»
> > > > > > >> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>>»
> > > > > > >> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>>»
> > > > >>>> Liability Statement. American Express Travel Related Services
Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively,
"Amex") act as an agent for travel suppliers and you understand and agree that Amex
shall not be liable for any loss, injury, expense or damage to persons or property
resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers,
including but not limited to delays, overbooking's, cancellation of services, cessation of
operations, accidents or failures of equipment, or changes in fares, itineraries or
schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of
governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures
related to the public internet, telecommunications lines or facilities, or third party
technology systems, or any other cause beyond the control of Amex.
>>>>>>»
> > > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma yen t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
EFTA00342443
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>>»
> > > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>>>>>»
>>>>>>»
>>>>>»
>>>>>»
>>>>>»
>>>>>»
>>>>>»
>>>>>»--
> > > > > » please note
> > > > > > > The information contained in this communication is
> > > > > > > confidential, may be attorney-client privileged, may
> > > > > > > constitute inside information, and is intended only for
> > > > > > > the use of the addressee. It is the property of
>>>»»JEE
> > > > > > > Unauthorized use, disclosure or copying of this
> > > > > > > communication or any part thereof is strictly prohibited
> > > >> > > and may be unlawful. If you have received this
> > > > > > > communication in error, please notify us immediately by
> > > > > > > return e-mail or by e-mail to jeevacation®gmail.com, and
> > > > > > > destroy this communication and all copies thereof,
> > > > > > > including all attachments. copyright -all rights reserved
> > > > > > Privacy Statement I Visit the Centurion Card website
> > > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing.
>>>>»
> > > > > > © 2015 American Express. All rights reserved
>>>>»
> > > > > > When booking concierge services for Card Members, American Express
uses a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unde rs to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
EFTA00342444
>>>>»
> > > >> > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the acti on s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For
moreinformationpleasevisitwww.americanexpress.com/travelterms California
CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>>»
>>>>»
>>>>»
> > > > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>> according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationshi Mana er
>>>»
>>>»
»» > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts
»»>
EFTA00342445
> > > »Thanks,
> > > > >>> From: "American Express Travel"
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > » To:
>>>>>>> Subject: Invoice for 3I.xt (;15
>>>>>»
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message Ns as sent from a
notification only address that cannot accept incoming messy es. If on has c an)
questions, please contact Centurion Travel Service at 1
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
vwebsite. Please click on the link to view your trip details:
> > > > >»
> > > > >» Friday 03 Jul 15
> > > > >» Other Information
>>>>>>>
»» >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > >>> Monday 31 Aug 15
> > > > >>> Flight Information
> > > > >»
> > > > >>> Date 31 Aug 2015
> > > > > >> Airline Aeroflot
> > > > >>> Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > >>> Origin New York, John F Kennedy International
> > > > >>> Destination Moscow, Sheremetyevo
> > > > >» Departing 07:10 PM
> > > > >» Arriving 11:25 AM / 01 Sep 2015
> > > > >» Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >» Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
> > > > >>> Seats
> > > > >>> Confirmed
> > > > >>> Entry and Exit Information for Travel
> > > > >»
> > > > >>> American Express strongly recommends
EFTA00342446
thatvouperiodicallyrevievvwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
»» >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>»
> > > > >» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://wvvw.adobe.com/products/acrobat/readstep.html
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
> > > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
> > > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
EFTA00342447
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
> > > > » please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation(a)gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>>»
> > > > > C 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
EFTA00342448
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
fiSp://www.maps.google.com/helpilegalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>»
>>>»
>>>»
> > > > Customer 08/18/2015 12:00 PM
»» ok thanks
>>»
> > > > On Au 18 2015 at 11:53 AM, Natalia Molotkova
> wrote:
>>»
>>>»
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > > Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
»» > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Customer ( 08/18/2015 11:39 AM
> > > > > This is true...we have changed this ticket a few times. I guess it is all we can
do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and
let me know the price of this reservation as well as the price we paid for this current
ticket for Aug. 31 that we will have to forfeit the funds on...
>>>»
> > > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>>>>
>>>>>>
>>>>>>
> > > > > > af re (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> » according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
EFTA00342449
for her. Do you want me to price new one?
>>>>»
> > > > > > I did email it to the rate desk fro them to double check the rules again, due
to the original ticket was exchanged couple time.
> > > > » Regards,
> > > > » Natalia Molotkova
> > > > > > Centurion Relationship Mana er
>>>>»
>>>>»
> > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>»
> > > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > » Sure, let me have a look.
> > > > » Regards,
> > > > » Natalia Molotkova
> > > > > > Centurion Relationship Mana er
> > > > > >
> > > > > >
> > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>»
> > > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > >> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office**
I am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > > Customer 08/18/2015 07:48 AM
> > > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever dac is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts /
>>>>»
> > > > »Thanks,
>>>>»
>>>>>»
>>>>>»
>>>>>»
> > > > > >>> From: "American Express Travel"
> > > > > > » Date: June 26, 2015 at 6:34:07 PM EDT
»»»»To•
> > > > > >>> Subject: Invoice for (i15
>>>>>>»
> > > > > >>> DO NOT REPLY TO THIS EMAIL. This message NS as sent from a
notification only address that cannot accept incoming messa es. If N ou ha. c ens
questions, please contact Centurion Travel Service at 1
>>>>>>»
> > > > > > >> If airline tickets are purchased for this itinerary:
> > > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > >>> http://mvamextravel.com/baggage
>>>>>>»
>>>>>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
EFTA00342450
> > > > > > » Friday 03 Jul 15
> > > > > >>> Other Information
>>>>>>»
> > > > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > > » Monday 31 Aug 15
> > > > > >» Flight Information
>>>>>>»
> > > > > > » Date 31 Aug 2015
> > > > > > »Airline Aeroflot
> > > > > > »Airline Record Locator
> > > > > >>> Flight/Class SU103 L Economy Class
> > > > > >>> Origin New York, John F Kennedy International
> > >>>>>> Destination Moscow, Sheremetyevo
> > > > > > » Departing 07:10 PM
> > > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > > » Departure Terminal Terminal 1
> > > > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > > >» Estimated Time 9 Hrs 15 Mins
> > > > > >>> Stops Non-stop
> > > > > > » Seats
> > > > > > >> Confirmed
> > > > > > >> Entry and Exit Information for Travel
>>>>>>»
> > > > > > >> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.com/amet for the most up to
date and accurate entry/exit requirements for your travel destination. Due to frequent
changes, American Express cannot guarantee the accuracy of the information provided
and expressly disclaims any liability for any inaccurate or incomplete information
contained on that site.
>>>>>>»
>>>>>>»
> > > > > > >> You may receive customer service emails even if you have requested not
to receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>>»
> > > > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>>>»
> > > > > > » PDF itinerary attachment:
> > > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>>»
> > > > > >>> http://www.adohe.com/products/acrobat/readstep.html
>>>>>>»
> > > > > > >> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
EFTA00342451
>>>>>>»
> > > > > > >> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>>»
> > > > > >>> Liability Statement. American Express Travel Related Services
Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively,
"Amex") act as an agent for travel suppliers and you understand and agree that Amex
shall not be liable for any loss, injury, expense or damage to persons or property
resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers,
including but not limited to delays, overbooking's, cancellation of services, cessation of
operations, accidents or failures of equipment, or changes in fares, itineraries or
schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, act, of
governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failure,
related to the public internet, telecommunications lines or facilities, or third party
technology systems, or any other cause beyond the control of Amex.
>>>>>>»
> > > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>>»
> > > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>>>>>»
>>>>>>»
>>>>>»
>>>>>»
>>>>>»
>>>>>»
>>>>>»
>>>>>»--
> > > > > » please note
> > > > > > > The information contained in this communication is
> > > > > > > confidential, may be attorney-client privileged, may
> > > > > > > constitute inside information, and is intended only for
EFTA00342452
> > > > > > > the use of the addressee. It is the property of
>>>»»JEE
> > > > > > > Unauthorized use, disclosure or copying of this
> > > > > > > communication or any part thereof is strictly prohibited
> > > > > > > and may be unlawful. If you have received this
> > > > > > > communication in error, please notify us immediately by
> > > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > > destroy this communication and all copies thereof,
> > > > > > > including all attachments. copyright -all rights reserved
> > > > > > Privacy Statement I Visit the Centurion Card website
> > > >> > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing.
>>>>»
> > > > > > © 2015 American Express. All rights reserved
>>>>»
> > > > > > When booking concierge services for Card Members, American Express
uses a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unde rs to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>>»
> > > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
fiSp://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the acti on s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For
moreinformationpleasevisitwww.americanexpress.com/travelterms California
CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > > > >
> > > > > >
> > > > > >
EFTA00342453
> > > > > age (Natalia Molotkova) 08/18/2015 11:13 AM
>>>» according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > > Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts /
>>>»
> > > »Thanks,
> > > > >>> From: "American Express Travel"
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»»To:
> > > > »> Subject: Invoice for 31AUG15
>>>>>»
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
EFTA00342454
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>»
>>>>>»
>>>>>»
>>>>>»
> > > > > » Friday 03 Jul 15
> > > > >» Other Information
>>>>>»
> > > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
»» >>> Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > >» Airline Aeroflot
> > > > >» Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > >>> Origin New York, John F Kennedy International
> > > > >>> Destination Moscow, Sheremetyevo
> > > > >» Departing 07:10 PM
> > > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >» Estimated Time 9 Hrs 15 Nlins
> > > > >>> Stops Non-stop
> > > > >>> Seats
> > > > >>> Confirmed
> > > > >>> Entry and Exit Information for Travel
>>>>>»
> > > > >>> American Express strongly recommends
thatvouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>»
> > > > >» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://st vi st.adobe.com/products/acrobat/readstep.html
EFTA00342455
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
> > > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
> > > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>>>>>>
>>>>>>>
> > > > > >
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»—
> > > > » please note
EFTA00342456
> > > >> > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > >> > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > >> > communication in error, please notify us immediately by
> > > >> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > >> > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>>»
> > > > > © 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayote and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://iNn‘s.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
EFTA00342457
>>>>>
>>>>>
>>>>>
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
»» Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationshiu Manager
>>»
>>»
»» Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer ( ) 08/18/2015 11:39 AM
»» This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>»
>>>»
>>>»
> > > > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>>>» according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
»»> Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > Customer 08/18/2015 07:48 AM
EFTA00342458
> > > > > Good morning Natasha...can you please change this ticket forte
to Moscow to December like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts
>>>»
> > > »Thanks,
»»>
>> >> »
>> >> »
>> >> »
> > > > > >> From: "American Express Travel" <MMINEa
> > > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
»»»>To•
> > > > > » Subject: Invoice for 31AUG15
>>>>>»
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
»» >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»» »> Friday 03 Jul 15
> > > > >» Other Information
>>>>>»
»» »> CITIZENS OF MUST CARRY A VALID
PASSPORT
»» »> Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > >» Airline Aeroflot
> > > > >» Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > >>> Origin New York, John F Kennedy International
>>>>>>> Destination Moscow, Sheremetyevo
»» »> Departing 07:10 PM
»» »> Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >>> Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
EFTA00342459
> > > > >>> Seats IM
»» >>> Confirmed
> > > > >>> Entry and Exit Information for Travel
>>>>>»
> > > > >>> American Express strongly recommends
thatvouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
»» >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>»
> > > > >» PDF itinerary attachment:
»» >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://ww.s.adobe.com/products/acrohat/readstep.html
>> >> >>>
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
»» >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
»» >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
EFTA00342460
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>>>>>>
>>>>>>>
> > > > > >
> > > > > >
>>>>»
>>>>»
>>>>»
>>>>»—
> > > > » please note
> > > >> > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > >> > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > > > > Unauthorized use, disclosure or copying of this
> >> > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>>»
> > > > >O 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
EFTA00342461
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > > >
> > > > >
> > > > >
»» al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>> » Regards,
> > » Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > » Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
EFTA00342462
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To:
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > »> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>
>>>>>>
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
> > > > » Friday 03 Jul 15
> > > >» Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
EFTA00342463
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobatireadstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
EFTA00342464
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
> > > > >
>>>»
>>>»
>>>»
>>>»
>>>»--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> >> > > Unauthorized use, disclosure or copying of this
> >> > > communication or any part thereof is strictly prohibited
> >> > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation(kgmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
EFTA00342465
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent
it to rate desk.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshi Mana er
>»
>»
> > > Hours: \lunday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( ) 08/18/2015 12:21 PM
> > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>»
> > > On Aug 18, 2015, at 11:53 AM Natalia Molotkova
> wrote:
> > > > Response (Natalia Nlolotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
> > » Regards,
> > » Natalia Molotkova
»» Centurion Relationshi Mans er
>>»
EFTA00342466
>>»
»» Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer ( ) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>>>
»»>
»»>
> > > > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>>> » according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
»»> Sure, let me have a look..
>>>>> Regards.
> >> > > Natalia Molotkova
»»> Centurion Relationship Mana er
>>>»
>>>»
> > > > > Hours: Monday through Frida!, 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts /
>>>»
> > > »Thanks,
EFTA00342467
> > > > >>> From: "American Express Travel"
> > > > >>> Date: June 26, 2015 at 6:34:07 PM El) I
>>>»»To:
> > > > >>> Subject: Invoice fur 31AUG15
>>>>>»
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>»
>>>>>»
>>>>>»
>>>>>»
> > > > >» Friday 03 Jul 15
> > > > >>> Other Information
>>>>>»
> > > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
»» »> Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > > » Airline Aeroflot
> > > > >» Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > >>> Origin New York, John F Kennedy International
> > > > >>> Destination Moscow, Sheremetyevo
> > > > >» Departing 07:10 PM
> > > > »> Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >» Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
> > > > >>> Seats IM
> > > > >>> Confirmed
> > > > >>> Entry and Exit Information for Travel
>>>>>»
> > > > >>> American Express strongly recommends
thatvouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
EFTA00342468
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>>>
>>>>>» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://wvm.adobe.com/products/acrohat/readstep.html
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
> > > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
> > > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
EFTA00342469
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>>>>»
>>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»--
> > > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > > >> Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > >> > communication in error, please notify us immediately by
> > > >> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>>»
> > > > > © 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
EFTA00342470
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>»
>>>»
>>>»
> > > > aE se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
»» Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>>> Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > >> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>>>
> > > Thanks,
>>»
EFTA00342471
>>>>>
>>>>>
>>>>>
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To•
> > > >» Subject: Invoice for 31AUG15
>>>>>>
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>»
> > > > » Frida 03 Jul 15
> > > »> Other Information
>>>>>>
> > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > >> Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > >> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats MI
> > > >>> Confirmed
> > > »> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends that
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
EFTA00342472
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma yen t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
EFTA00342473
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
> > > > >
>>>»
>>>»
>>>»
>>>»
>>>»--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeea@i gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>>
EFTA00342474
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > Customer 08/18/2015 12:00 PM
> > > ok thanks
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
fr> wrote:
>»
>>»
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
>> » Regards,
> > » Natalia Molotkova
»» Centurion Relationship Mana er
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer ( ) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>»
>>>»
>>>»
> > > > > Wise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>» according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again. due to
the original ticket was exchanged couple time.
EFTA00342475
> > > > > Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > > > Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > >
> > > > >
> > >> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts
>>>»
> > > » Thanks,
>>>»
>>>>»
>>>>»
>>>>»
> > > > >>> From: "American Express Travel" <
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»»To:
> > > > >>> Subject: Invoice for 31AUG15
>>>>>>>
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at I
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>»
>>>>>»
>>>>>»
>>>>>»
EFTA00342476
>>>>>»
>>>>>»
>>>>>»
> > > > > » Friday 03 Jul 15
> > > > >» Other Information
>>>>>»
> > > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > >» Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > >» Airline Aeroflot
> > > > >» Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > >>> Origin New York, John F Kennedy International
> > > > >>> Destination Moscow, Sheremetyevo
> > > > >» Departing 07:10 PM
> > > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >» Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
> > > > >>> Seats IM
> > > > >>> Confirmed
> > > > >>> Entry and Exit Information for Travel
>>>>>»
> > > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>»
> > > > >» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
EFTA00342477
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
> > > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
> > > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
> > >>» please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > >> > communication or any part thereof is strictly prohibited
EFTA00342478
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > >> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>>»
> > > > > © 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://vmn.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>»
>>>»
>>>»
> > > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
EFTA00342479
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...w hat ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
>>»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » »To:
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>
EFTA00342480
> > > > >>
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
> > > >» Friday 03 Jul 15
> > > >» Other Information
>>>>»
> > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > >> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > >» Estimated Time 9 Hrs 15 Mins
>>>>>> Stops Non-stop
> > > > >> Seats
> > > > >> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > >>>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrohat/readstep.html
>>>>»
> >>>>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>>
EFTA00342481
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
EFTA00342482
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
EFTA00342483
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Mana er
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ffi 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>>
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
> wrote:
»» al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>> » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Mana er
>>»
>>»
> > >> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > » Natalia Molotkova
»» Centurion Relationship Mana er
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
EFTA00342484
>>>>
»»>
»»>
»»>
> > > >>> From: "American Express Travel" all >
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1 •
>>>>»
> >»» If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://myamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»»
»»»
»»»
»»»
»»»
»»»
»»»
> > > >>> Friday 03 Jul 15
> > > >>> Other Information
>>>>»
> > > > >> CITIZENS OF• MUST CARRY A VALID
PASSPORT
> > > > >> Monday 31 Aug 15
> > > > >> Flight Information
>> >> >>
> > > > >> Date 31 Aug 2015
> > > >>> Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >>> Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats MI
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > »> American Express strongly recommends that
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
EFTA00342485
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > >>>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
EFTA00342486
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
»» Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
EFTA00342487
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayote and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.comdtravelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
»>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationshiu Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
>>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
>> > Centurion Relationshiu Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >
EFTA00342488
>> Thanks,
>> >
>> >>
>> >>
>> >>
> > >>> From: "American Express Travel" <IIMME >
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > »To:
> > >>> Subject: Invoice 31AUG15
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > »>Friday 03 Jul 15
> > >>> Other Information
»»>
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > >> Monday 31 Aug 15
> > >» Flight Information
> > »>
> > > >> Date 31 Aug 2015
> > >>> Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > > >> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > »Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
> > »>
> > > >> American Express strongly recommends that you
EFTA00342489
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobatireadstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > »>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
EFTA00342490
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacationftgmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
EFTA00342491
availability are subject to change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i nactions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>»
>»
>»
> > From:
>> Content-Type: multipart/alternative;
> > boundaryple-Mail-B39BF4A2-FIF8-4A9D-AD07-666381C04D9D
> > Thanks. I see you reserved the ticket. Totally fine just in case! Sorry,. having
computer issues or I would have responded sooner.
> > Sent from my iPhone
> > On Aug 18, 2015, at 12:46 PM, Natalia Molotkova <
> wrote:
> > Response (Natalia Molotkova) 08/18/2015 12:46 PM
> > M, the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
EFTA00342492
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 12:40 PM
> >
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer ) 08/18/2015 12:39 PM
>>
> > ok, so when they get back to you (up to 48 hours from now) just let me know!
> > On Aug 18, 2015, at 12:34 PM, Natalia Molotkova <
> wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent
it to rate desk.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
EFTA00342493
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( ) 08/18/2015 12:21 PM
> > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> >
>»
>>»
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
>>
>>» Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > »Customer ( ) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
EFTA00342494
> > > > >
>>
>>>»
>>
> > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> >
> > > > > =I, according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > >» Regards,
> > >» Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
»» > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > >» Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
EFTA00342495
> >
> > > » Customer ( ) 08/18/2015 07:48 AM
>>
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts /
>>
>>>»
>>
> > > »Thanks,
> > > > >>> From: "American Express Travel" <
>>
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>
>>>>>»To:
>>
> > > > >>> Subject: Invoice for 31AUG15
>>
>>>>>»
>>
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>
> > > > >»
>>
> > > > >>> If airline tickets are purchased for this itinerar :
>>
> > > > >>> Airline Baggage Fee/Rules may appl) and can he accessed by visiting:
>>
> > > > >>> http://myamextravel.comfbaggage
> >
>>>>>»
>>
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
EFTA00342496
> >
> > > > > >>
> >
> > > > > >>
> >
> > > > > >>
> >
> > > > >»
>>
> > > > > » Friday 03 Jul 15
>>
> > > > > >> Other Information
>>
>>>>>»
>>
> > > > > » CITIZENS OF• MUST CARRY A VALID
PASSPORT
>>
> > > > > >> Monday 31 Aug 15
>>
> > > > > » Flight Information
>>
>>>>>»
>>
>>> >> >>> Date 31 Aug 2015
>>
> > > > > >> Airline Aeroflot
>>
> > > > > >> Airline Record Locator
>>
> > > > > >> Flight/Class SU103 L Economy Class
>>
> > > > > >> Origin New York, John F Kennedy International
>>
> > > > > >> Destination Moscow, Sheremetyevo
>>
> > > > > » Departing 07:10 PM
>>
> > > > >>> Arriving 11:25 AM / 01 Sep 2015
>>
> > > > >>> Departure Terminal Terminal 1
>>
> > > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > > >>> Estimated Time 9 Hrs 15 Mins
>>
> > > > > » Stops Non-stop
>>
> > > > > » Seats
>>
> > >> >>> Confirmed
>>
> > > > >>> Entry and Exit Information for Travel
> >
EFTA00342497
>>>>>»
> > > > >>> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to
date and accurate entry/exit requirements for your travel destination. Due to frequent
changes, American Express cannot guarantee the accuracy of the information provided
and expressly disclaims any liability for any inaccurate or incomplete information
contained on that site.
>>
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>>>>»
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>>>
>>>>>>> PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>
>>>>>>>
>>
> > > > >>> http://www.adobe.cora/products/acrobat/readstep.html
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > > >> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
»» >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
EFTA00342498
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> >
>>>>>»
>>
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma
> > y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>
> > > > > > The information contained in this communication is
>>
EFTA00342499
> > > > > > confidential, may be attorney-client privileged, may
>>
> > > >> > constitute inside information, and is intended only for
>>
> > > > > > the use of the addressee. It is the property of
>>
>>>>»JEE
>>
> > > >> > Unauthorized use, disclosure or copying of this
>>
> > > > > > communication or any part thereof is strictly prohibited
>>
> > > > > > and may be unlawful. If you have received this
>>
> > > > > > communication in error, please notify us immediately by
>>
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>
> > > > > > destroy this communication and all copies thereof,
>>
> > > > > > including all attachments. copyright -all rights reserved
>>
> > > > > Privacy Statement I Visit the Centurion Card Is ebsite
>>
> > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing
> >
>>>»
>>
> > > > > © 2015 American Express. All rights reserved
>>
>>>»
>>
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd
> > s an d agrees that the exclusive remedy for any claims relating to services or
products provided by the service provider (including, but not limited to negligence or
failure to deliver on the terms of any contract between the service provider and the
Card Member) is against the service provider and not against Concierge Company
and/or American Express. Concierge Company and/or American Express shall not be
liable for loss, damage, or other claim with respect to any services or products provided
to Card Member by service provider. Service provider rates and availability are subject
to change.
EFTA00342500
>>
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the acti on s or
> > i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/traveltermsCalifornia CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> > > > >
> >
>>>»
>>
>>>»
>>
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>
> > > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > > > I did email it to the rate desk fro them to double cheek the rules again, due to
the original ticket was exchanged couple time.
>>
> > > > Regards,
>>
> > > > Natalia Molotkova
>>
»» Centurion Relationship Manager
>>
>>>>
>>
>>>>
>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
>>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>
> > > > Sure, let me have a look..
> >
EFTA00342501
> > » Regards,
>>
> > > > Natalia Molotkoxa
>>
> > > > Centurion Relationship Manager
>>
>>>>
>>
>>>>
>>
»» Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>>>
>>
> > > > Response (Administrator) 08/18/2015 07:48 AM
>>
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>>
> > » Customer ( ) 08/18/2015 07:48 AM
>>
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> > > > >> From: "American Express Travel" <
>>
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > >>» To:
>>
> > > > >> Subject: Invoice for 31AUG15
>>
>>>>»
>>
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messy es. If you have any
questions, please contact Centurion Travel Service at 1
EFTA00342502
> >
> > >>»
>>
> > > >>> If airline tickets are purchased for this itinerary:
>>
> > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > > >> http://ms amextras el.com/baggage
>>
>>>>»
>>
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>
>>>>»
>>
>>>>»
>>
>>>>»
>>
>>>>»
>>
>>>>»
>>
>>>>»
>>
>>>>»
>>
> > > > » Friday 03 Jul 15
>>
> > > > » Other Information
> >
> > > > >>
> >
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
> > > > >> Nlonday 31 Aug 15
>>
> > > > » Flight Information
>>
>>>>»
>>
> > > > >> Date 31 Aug 2015
>>
> > > > >> Airline Aeroflot
>>
> > > > >> Airline Record Locator
>>
> > > > >> Flight/Class SU103 L Economy Class
>>
> > > > >> Origin New York, John F Kennedy International
EFTA00342503
>>
> > > > >> Destination Moscow, Sheremetyevo
>>
> > > >» Departing 07:10 PM
>>
> > > > »Arriving 11:25 AM / 01 Sep 2015
> >
> > > >>> Departure Terminal Terminal I
>>
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > >» Estimated Time 9 Hrs 15 Mins
>>
> > > > >> Stops Non-stop
> >
> > > > » Seats
>>
> > > >» Confirmed
>>
> > > >>> Entry and Exit Information for Travel
>>
>>>>»
>>
> > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
> >
>>>>>>
>>
>>>>»
>>
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>
>>>>»
>>
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>
>>>>»
>>
> > > > >> PDF itinerary attachment:
>>
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
> >
> > >>»
>>
> > > > >> http://w vi w.adobe.com/products/acrobat/readstep.html
> >
EFTA00342504
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>
>>>>»
>>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> >
> > >>»
>>
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> >
> > >>»
>>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> > en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
> >
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
EFTA00342505
> >
> > > > >>
> >
> > > > >
> >
> > > > >
> >
> > > > >
> >
> > > > >
> >
> > > > >
> >
> > > > > --
>
> > > > > please note
>>
> > > > > The information contained in this communication is
>>
> > > > > confidential, may be attorney-client privileged, may
>>
> > > > > constitute inside information, and is intended only for
>>
> > > > > the use of the addressee. It is the property of
>>
>>>»JEE
>>
> > > > > Unauthorized use, disclosure or copying of this
>>
> > > > > communication or any part thereof is strictly prohibited
>>
> > > > > and may be unlawful. If you have received this
>>
> > > > > communication in error, please notify us immediately by
>>
> > > > > return e-mail or by e-mail to jeevacation@gmail.com and
>>
> > > > > destroy this communication and all copies thereof,
>>
> > > > > including all attachments. copyright -all rights reserved
>>
> > > > Privacy Statement I Visit the Centurion Card website
>>
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing
>>
>>»
>>
> > > > © 2015 American Express. All rights reserved
>>»
>>
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
EFTA00342506
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayote and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
fiSp://wIsvLmaps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/traveltermsCalifornia CST#1022318. Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Customer ) 08/18/2015 12:00 PM
>> > ok thanks
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
EFTA00342507
> >
>>»
>>
>>»
>>
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>
> > > > Let me find best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
>>
> > » Regards,
>>
> > > > Natalia Molotkova
>>
»» Centurion Relationship Manager
>>
>>>>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>» Customer ( ) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>> according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
> >
> > > > >
> >
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> >
> > >» Regards,
EFTA00342508
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
>>
> > > > > Natalia Molotkova
>>
> > > > > Centurion Relationship Manager
>>
>>>»
>>
>>>»
>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>>»
>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>>>> Customer ( ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts
> >
> > > > >
> >
> > > »Thanks,
EFTA00342509
> > > > >>> From: "American Express Travel" <
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»»To:
> > > > >>> Subject: Invoice for 31AUG15
>>>>>»
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>
> > > > >»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
> >
> > > > >>>
> >
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> >
>>>>>>>
> >
»»»>
> >
»»»>
> >
»»»>
> >
»»»>
> >
»»»>
> >
>>>>>»
> > > > >» Friday 03 Jul 15
> >
> > > > >» Other Information
>>>>>»
> > > > >» CITIZENS OF MUST CARRY A VALID
EFTA00342510
PASSPORT
>>
> > > > >>> Monday 31 Aug 15
>>
> > > > >>> Flight Information
> >
> > > > >>>
> >
> > > > > » Date 31 Aug 2015
>>
> > > > > >> Airline Aeroflot
>>
> > > > >» Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
>>
»» >>> Origin New York, John F Kennedy International
>>
> > > > >>> Destination Moscow, Sheremetyevo
>>
> > > > >>> Departing 07:10 PM
>>
> > > > >>> Arriving 11:25 AM / 01 Sep 2015
>>
> > > > > >> Departure Terminal Terminal 1
>>
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > > >>> Estimated Time 9 Hrs 15 Mins
>>
> > > > >>> Stops Non-stop
>>
> > > > > >> Seats IM
> >
> > > > >>> Confirmed
>>
> > > > > >> Entry and Exit Information for Travel
>>
>> >»
>>
> > > > >>> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.com/amet for the most up to
date and accurate entry/exit requirements for your travel destination. Due to frequent
changes, American Express cannot guarantee the accuracy of the information provided
and expressly disclaims any liability for any inaccurate or incomplete information
contained on that site.
> >
>>>>>>>
>>
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
EFTA00342511
http://www.americanexpress.com/privacy
>>>>>»
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>>>
>>>>>>> PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>
>>>>>»
> > > > >» http://www.adobe.com/products/acrobat/readstcp.html
>>
>>>>>>>
>>
>>>>>>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>
>>>>>»
»» >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> >
>>>>>»
»» >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
EFTA00342512
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma
> > y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> >>>» JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
EFTA00342513
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>
> > > > > > destroy this communication and all copies thereof,
>>
> > > >> > including all attachments. copyright -all rights reserved
>>
> > > > > Privacy Statement I Visit the Centurion Card ,A ebsite
>>
> > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing
>>
>>>»
>>
> > > > >O 2015 American Express. All rights reserved
>>
>>>»
>>
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd
> > s an d agrees that the exclusive remedy for any claims relating to services or
products provided by the service provider (including, but not limited to negligence or
failure to deliver on the terms of any contract between the service provider and the
Card Member) is against the service provider and not against Concierge Company
and/or American Express. Concierge Company and/or American Express shall not be
liable for loss, damage, or other claim with respect to any services or products provided
to Card Member by service provider. Service provider rates and availability are subject
to change.
>>
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the acti on s or
> > i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more
EFTA00342514
informationpleasevisitwww.americanexpress.com/traveltermsCalifornia CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV42001-0126
> >
>>>»
>>>»
>>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > > > I did email it to the rate desk fro them to double cheek the rules again, due to
the original ticket was exchanged couple time.
>>
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
>>» Regards,
>>» Natalia Molotkova
>>>> Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> >
EFTA00342515
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>>
> > » Customer ( ) 08/18/2015 07:48 AM
>>
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> > > >>> From: "American Express Travel" <
>>
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > >> » To:
>>
> > > > >> Subject: Invoice for 31AUG15
>>
>>>>»
>>
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>
>>>>»
>>
> > > >>> If airline tickets are purchased for this itinerary:
>>
> > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > >>> http://mvamextravel.com/baggage
> >
> > > > >>
> > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> >
EFTA00342516
> > > > » Friday 03 Jul 15
>>
> > > > » Other Information
> >
> > > > >>
> >
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
> > > > >> Nlonday 31 Aug 15
>>
> > > > » Flight Information
>>
>>>>»
>>
> > > > >> Date 31 Aug 2015
>>
> > > > >> Airline Aeroflot
>>
> > > > >> Airline Record Locator
>>
> > > > >> Flight/Class SU103 L Economy Class
>>
> > > > >> Origin New York, John F Kennedy International
>>
> > > >>> Destination Moscow, Sheremetyevo
>>
> > > > » Departing 07:10 PM
>>
> > > > >> Arriving 11:25 AM / 01 Sep 2015
>>
> > > >>> Departure Terminal Terminal 1
>>
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > > >> Estimated Time 9 Hrs 15 Nlins
>>
> > > > » Stops Non-stop
>>
> > > > » Seats
EFTA00342517
>>
> > > > >> Confirmed
>>
>>>>>> Entry and Exit Information for Travel
>>
>>>>>>
>>
>>>>>> American Express strongly recommends
thatvouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
> >
>>>>»
>>>>»
>>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>
>>>>»
>>
> > > > >> See attached itinerary PDF or link for full terms and conditions.
> >
>>>>»
> > > >» PDF itinerary attachment:
>>
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>
>>>>»
>>
> > > >>> http://st vi st.adobe.com/products/acrobat/readstep.html
>>
>>>>»
>>
> > > > >> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
> >
> > >>»
>>
> > > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
EFTA00342518
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> >
> > >>»
>>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> > en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00342519
>>
> > > > > The information contained in this communication is
>>
> > > > > confidential, may be attorney-client privileged, may
>>
> > > > > constitute inside information, and is intended only for
>>
> > > > > the use of the addressee. It is the property of
>>
>>>»JEE
>>
> > > > > Unauthorized use, disclosure or copying of this
>>
> > > > > communication or any part thereof is strictly prohibited
>>
> > > > > and may be unlawful. If you have received this
>>
> > > > > communication in error, please notify us immediately by
>>
> > > > > return e-mail or by e-mail to jeevacation@gmail.com and
>>
> > > > > destroy this communication and all copies thereof,
>>
> > > > > including all attachments. copyright -all rights reserved
>>
> > > > Privacy Statement I Visit the Centurion Card website
>>
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing
>>
>>»
>>
> > > > © 2015 American Express. All rights reserved
>>»
>>
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
EFTA00342520
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayote and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitiv%w.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
>> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>» Regards,
> > > Natalia Molotkova
>>
> > > Centurion Relationship Manager
>>
>>>
>>
>>>
>>
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( ) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>
EFTA00342521
»>
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> >
>»
>>»
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> >
>>>>
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> >
>>» Regards,
>>
>>» Natalia Molotkova
>>>> Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
»» Sure, let me have a look..
>>
>> » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
> >
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
EFTA00342522
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>>
> > » Customer ( ) 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...w hat ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> > > >>> From: "American Express Travel" <
>>
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > > >> To:
>>
> > > > >> Subject: Invoice for 31AUG15
>>
»»»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If ou have any
questions, please contact Centurion Travel Service at 1
>>
>>>>»
>>
> > > >>> If airline tickets are purchased for this itinerary:
>>
> > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > >>> http://myamextravel.com/baggage
>>
>>>>»
>>
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
EFTA00342523
website. Please click on the link to view your trip details:
>>
»»»
> >
»»»
> >
»»»
> >
> > > > >>
> >
> > > > >>
> >
»»»
> >
> > >>»
>>
> > > > >> Friday 03 Jul 15
>>
> > > > >> Other Information
>>
»»»
>>
> > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
> > > > » Monday 31 Aug 15
>>
> > > >» Flight Information
>>
> > >>»
>>
> > > > » Date 31 Aug 2015
>>
> > > >>> Airline Aeroflot
>>
> > > >>> Airline Record Locator
>>
> > > >>> Flight/Class SU103 L Economy Class
>>
> > > >>> Origin New York, John F Kennedy International
>>
> > > >>> Destination Moscow, Sheremetyevo
> >
> > > >» Departing 07:10 PM
>>
> > > > >> Arriving 11:25 AM / 01 Sep 2015
>>
> > > >>> Departure Terminal Terminal 1
>>
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > > >> Estimated 1 ime 9 Hrs 15 Nlins
>>
> > > >>> Stops Non-stop
EFTA00342524
> >
> > >>>> Seats a
> >
»»» Confirmed
>>
»»» Entr3 and Exit Information for Travel
>>
> > >>>>
>>
> > > >>> American Express strongly recommends
thatvouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
> >
>>>>>>
> >
> > >>»
>>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>
> > >>»
>>
> > > > >> See attached itinerary l'llf: or link for full terms and conditions.
> >
>>>>»
>>
> > > >>> PDF itinerary attachment:
>>
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>
>>>>»
>>
> > > >>> http://www.adobescom/products/acrobat/readstep.html
>>
>>>>»
>>
> > > > >> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
> >
> > >>»
>>
> > > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> >
> > >>>>
> >
EFTA00342525
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> >
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> > en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
> >
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00342526
>>
> > > > > please note
>>
> > > > > The information contained in this communication is
>>
> > > > > confidential, may be attorney-client privileged, may
>>
> > > > > constitute inside information, and is intended only for
>>
> > > > > the use of the addressee. It is the property of
>>
>>>»JEE
>>
> > > > > Unauthorized use, disclosure or copying of this
>>
> > > > > communication or any part thereof is strictly prohibited
>>
> > > > > and may be unlawful. If you have received this
>>
> > > > > communication in error, please notify us immediately by
>>
> > > > > return e-mail or by e-mail to jeevacation(kgmail.com , and
>>
> > > > > destroy this communication and all copies thereof,
>>
> > > > > including all attachments. copyright -all rights reserved
>>
> > > > Privacy Statement I Visit the Centurion Card website
>>
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing
>>
>>»
>>
> > > > © 2015 American Express. All rights reserved
>>
>>»
>>
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
EFTA00342527
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
>>»
>>
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
Mp://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > =I according to the fare rules, we can't change the return date to Deeemben
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> >
> > >
>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>
> > Regards,
>>
> > Natalia Molotkova
>>
> > > Centurion Relationship Manager
>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>>
EFTA00342528
>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
>> > Hours: Mundt)) through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>»
>> Thanks,
>»
>>»
>>»
>>»
> > > >> From: "American Express Travel" <
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > »To:
>>
> > >>> Subject: Invoice for 31AUG15
EFTA00342529
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messy es. If you have any questions, please
contact Centurion Travel Service at 1
> >
> > »>
>>
> > >>> If airline tickets are purchased for this itinerary:
>>
> > >>> Airline Baggage Fee/Rules may apply and can he accessed by
>>
> > >>> http://myamextravel.com/baggage
>>
> > »>
>>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>
> > >» Friday 03 Jul 15
>>
> > >>> Other Information
>>
> > »>
>>
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
> > >» Monday 31 Aug 15
>>
> > >» Flight Information
>>
>>>»
>>
> > > » Date 31 Aug 2015
>>
> > >» Airline Aeroflot
> >
EFTA00342530
> > > »Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
>>>>> Departure Terminal Terminal I
>>>>> Arrival Terminal Terminal 1) - Domestic:Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > >> Seats
> > >» Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>
>>>»
>>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>
>>>»
>>
>> >>> See attached itinerary PDF or link for full terms and conditions.
>>
>>>»
>>
>>>» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
EFTA00342531
> >
>>>»
>>
>>>>> http://www.adobe.com/products/acrobatireadstep.html
> >
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> >
> > »>
>>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> >
> > »>
>>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en
> > t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
EFTA00342532
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
>>
> > > > The information contained in this communication is
> >
> > > > confidential, may be attorney-client privileged, may
>>
»» constitute inside information, and is intended only for
>>
> > > > the use of the addressee. It is the property of
>>
> > » JEE
>>
> > > > Unauthorized use, disclosure or copying of this
>>
> > > > communication or any part thereof is strictly prohibited
>>
> > > > and may be unlawful. If you have received this
>>
> > > > communication in error, please notify us immediately by
>>
> > > > return e-mail or by e-mail to jeevS®gmail.com , and
>>
> > > > destroy this communication and all copies thereof,
> >
> > > > including all attachments. copyright -all rights reserved
>>
> > > Privacy Statement I Visit the Centurion Card website
> >
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing .
> >
>>>
>>
> > > © 2015 American Express. All rights reserved
EFTA00342533
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an
> > d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
>> >
>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> > ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>> >
>>
>> >
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
EFTA00342534
> >
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> > Regards,
» Natalia Molotkova
>> Centurion Relationship Manager
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>
>>
> > Customer ( ) 08/18/2015 12:21 PM
>>
>>
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> >
>>>
>>
>>>
>>
>> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>
>> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>>
> > > Regards,
>>
> > > Natalia Molotkova
>>
>>> Centurion Relationship Manager
>>
>>>
>>
>>>
>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( ) 08/18/201511:39 AM
> >
EFTA00342535
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > Mt according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>>
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
>>
> > » Regards,
>>
> > » Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
EFTA00342536
>>
»» Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>>>
>>
> > > > Response (Administrator) 08/18/2015 07:48 AM
>>
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>>
> > > > Customer ( ) 08/18/2015 07:48 AM
>>
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>> Thanks,
> > > >>> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > >> » To:
>>
> > > >» Subject: Invoice for 31AUG15
>>
>>>>»
>>
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messy es. If vou have any
questions, please contact Centurion Travel Service at I
> >
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
>>
> > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > >>> http://mvamextravel.com/baggage
>>
EFTA00342537
> > >>»
>>
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>
> >>>»
>>
> >>>»
>>
> >>>»
>>
> >>>»
>>
> >>>»
>>
> >>>»
>>
> >>>»
>>
> > > > » Friday 03 Jul 15
>>
> > > > » Other Information
>>
> >>>»
>>
> > > > » CITIZENS OF• MUST CARRY A VALID
PASSPORT
>>
> > > > >> Nlonday 31 Aug 15
>>
> > > > » Flight Information
> >
> > >>»
>>
> > > > >> Date 31 Aug 2015
>>
> > > > >> Airline Aeroflot
>>
> > > > >> Airline Record Locator
>>
> > > > >> Flight/Class SU103 L Economy Class
>>
> > > > >> Origin New York, John F Kennedy International
>>
> > > >>> Destination Moscow, Sheremetyevo
>>
> > > > » Departing 07:10 PM
>>
> > > > >> Arriving 11:25 AM / 01 Sep 2015
>>
> > > > >> Departure Terminal Terminal 1
> >
EFTA00342538
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > >» Estimated Time 9 Hrs 15 Mins
>>
> > > > >> Stops Non-stop
>>
> > > >> Seats
>>
> > > >>> Confirmed
>>
> > > > >> Entry and Exit Information for Travel
>>
> > >>>>
>>
> > > >>> American Express strongly recommends
thatvouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
> >
>>>>>>
>>
>>>>»
>>
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>
>>>>»
>>
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>
>>>>»
>>
> > >>>> PDF itinerary attachment:
>>
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
> >
> > >>»
>>
> > > >>> http://wwww.adobe.com/products/acrohat/readstep.html
>>
> > >>»
>>
> > >>>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>
> > >>>>
>>
> > > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
EFTA00342539
payable to the hotel operator at check-out from the propert . You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>
> >>>»
>>
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>
>>>>»
>>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> > en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>
>>>>»
>>
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency.
>>
>>>>»
>>
>>>>»
>>
>>>»
>>
>>>>>
>>
>>>>>
>>
EFTA00342540
> > > > >
> >
> > > > >
> >
> > > > >
>>
> > > > > please note
>>
> > > > > The information contained in this communication is
>>
> > >>> confidential, may be attorney-client privileged, may
>>
> > > > > constitute inside information, and is intended only for
>>
> > > > > the use of the addressee. It is the property of
>>
> > > »JEE
>>
> > > > > Unauthorized use, disclosure or copying of this
>>
> > > > > communication or any part thereof is strictly prohibited
>>
> > > > > and may be uillaNN fol. If you have received this
>>
> > > > > communication in error, please notify us immediately by.
>>
> > > > > return e-mail or by e-mail to jeevacation®gmail.com and
>>
> > > > > destroy this communication and all copies thereof,
>>
> > > > > including all attachments. copyright -all rights reserved
>>
»» Privacy Statement I Visit the Centurion Card website
>>
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visit usatamericanexpress.com/phishing
>>
>>»
>>
> > > > C 2015 American Express. All rights reserved
>>
>>»
>>
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
EFTA00342541
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
>>»
>>
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
>>»
>>»
>>»
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > MK according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > >
>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>
> > Regards,
>>
> > > Natalia Molotkova
>>
> > > Centurion Relationship Manager
>>
>>>
>>
EFTA00342542
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> >
>>>
>> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>
> > > Sure, let me have a look..
>» Regards,
>» Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
> >
>»
>> Thanks,
>»
>>»
>>»
>>»
> > > >> From: "American Express Travel" <
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
EFTA00342543
>>
> > > » To:
>>
> > >» Subject: Invoice for 31AUG15
> >
»»>
>>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>
> > »>
>>
>> >>> It airline tickets are purchased for this itinerary:
>>
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > >>> http://mvamextravel.com/baggage
> >
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> >
>>>>>
> >
>>>>>
> >
>>>>>
> >
>>>>>
> >
>>>>>
> >
>>>>>
> >
> > »>
>>
>> >>> Friday 03 Jul 15
>>
> > >>> Other Information
>>
>>>»
>>
>>>» CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
>> >>> Monday 31 Aug 15
>>
>> >>> Flight Information
>>
>>>»
EFTA00342544
>>
> > > >> Date 31 Aug 2015
>>
> > > >> Airline Aeroflot
>>
> > >>> Airline Record Locator
>>
> > >>> Flight/Class SU103 L Economy Class
>>
> > >>> Origin New York, John F Kennedy International
>>
> > >>> Destination Moscow, Sheremetyevo
>>
> > >» Departing 07:10 PM
>>
> > >>> Arriving 11:25 AM 101 Sep 2015
> > >>> Departure Terminal Terminal 1
>>
> > > >> Arris al Terminal Terminal D - Domestic/Intl
>>
> > >>> Estimated Time 9 Hrs 15 Mins
>>
> > >>> Stops Non-stop
>>
> > > >> Seats
>>
> > >>> Confirmed
>>
> > >>> Entry and Exit Information for "I ras el
>>
> > »>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>
> > »>
>>
> > »>
>>
> > >>> You may receive customer service emails even if you have requests not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
> >
> > »>
>>
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>
> > »>
EFTA00342545
>>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
>>>>> http://www.adohe.cont/produets/acrohat/readstep.html
»>»
>>> >> Thank vuu for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
>> >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en
> > t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
EFTA00342546
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
> >
»»>
>>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>
> > > > The information contained in this communication is
>>
> > > > confidential, may be attorney-client privileged, may
>
> > > > constitute inside information, and is intended only for
>>
> > > > the use of the addressee. It is the property of
>>
> > » JEE
>>
> > > > Unauthorized use, disclosure or copying of this
>>
> > > > communication or any part thereof is strictly prohibited
>>
> > > > and may be unlawful. If you have received this
>>
> > > > communication in error, please notify us immediately by
>>
> > > > return e-mail or by e-mail to jeevacation®gmail.com , and
> >
> > > > destroy this communication and all copies thereof,
>>
> > > > including all attachments. copyright -all rights reserved
>>
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
EFTA00342547
usatamericanexpress.com/phishing
>>
>> >
>>
> > > 2015 American Express. All rights reserved
>>
>> >
>>
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an
> > d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
>> >
>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> > ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>> >
>>
>> >
>>
>> >
>>
EFTA00342548
> > Customer ( ) 08/18/2015 12:00 PM
>>
> > ok thanks
> > On xtig 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>>
> > > Regards,
>>
> > > Natalia Molotkova
>>
> > > Centurion Relationship Manager
> >
>>>
>>
>>>
>>
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>>
>>
> » Customer ( ) 08/18/2015 11:39 AM
> >
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>
>>>
>>
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> >
>»
>>»
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
EFTA00342549
> > > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>> » Regards,
>>
> > » Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>> » Sure, let me have a look..
> > > > Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>>>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
EFTA00342550
or closest to the price we have paid...I know 1 won't hear from you until after 10am
when your shift starts
>>»
>>> Thanks,
>>»
>>>»
>>>»
>>>»
> > > > >> From: "American Express Travel" <
> > > > >> Date: .June 26, 2015 at 6:34:07 PM EDT
>>»»To:
>>>>>> Subject: Invoice for 31AUG15
>>>>»
>>
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at I
>>
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > >>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
EFTA00342551
> > > > » Friday 03 Jul 15
>>
> > > > » Other Information
> >
> > > > >>
> >
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
> > > > >> Nlonday 31 Aug 15
>>
> > > > » Flight Information
>>
>>>>»
>>
> > > > >> Date 31 Aug 2015
>>
> > > > >> Airline Aeroflot
>>
> > > > >> Airline Record Locator
>>
> > > > >> Flight/Class SU103 L Economy Class
>>
> > > > >> Origin New York, John F Kennedy International
>>
> > > >>> Destination Moscow, Sheremetyevo
>>
> > > > » Departing 07:10 PM
>>
> > > > >> Arriving 11:25 AM / 01 Sep 2015
>>
> > > > >> Departure Terminal Terminal 1
>>
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > > >> Estimated Time 9 Hrs 15 Mins
>>
> > > > >> Stops Non-stop
>>
> > > > » Seats MI
>>
> > > > » Confirmed
>>
> > > >>> Entry and Exit Information for Travel
>>
>>>>»
>>
> > > >>> American Express strongly recommends
thatvouperiodicallvreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
EFTA00342552
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>
>>>>»
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>
>>>>»
>>
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>
>>>>>>
>>
>>>>» PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://st vi adobe.com/products/acrobat/readstep.html
>>
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> >
> > >>»
>>
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> >
EFTA00342553
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> > en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>> >JEE
EFTA00342554
>>
> > > > > Unauthorized use, disclosure or copying of this
>>
> > > > > communication or any part thereof is strictly prohibited
>>
> > > > > and may be unlawful. If you have received this
>>
> > > > > communication in error, please notify us immediately by
>>
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>
> > > > > destroy this communication and all copies thereof,
>>
> > > > > including all attachments. copyright -all rights reserved
>>
> > > > Privacy Statement I Visit the Centurion Card website
>>
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing
>>
>>»
>>
> > > > © 2015 American Express. All rights reserved
>>
>>»
>>
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
>>»
>>
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
EFTA00342555
ttp://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
Uffl#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>
> > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>» Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>>>
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>»
>>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>
> > > Sure, let me have a look..
>>
> » Regards,
>>
> > > Natalia Molotkova
>>
> > >Centurion Relationship Manager
>>
>>>
EFTA00342556
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
>>> Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>>
> > > Customer ( ) 08/18/2015 07:48 AM
>>> Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>
>>>
>>
> > > Thanks,
>>
>>>
>>
>>»
>>
>>»
>>
>>»
>>
> > >>> From: "American Express Travel" <
>>
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > »>To:
>>
> > >>> Subject: Invoice for 31AUG15
>>
»»>
>>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> >
>>>»
>>
> > >>> If airline tickets are purchased for this itinerary:
>>
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >
EFTA00342557
> > >>> http://mvamextravel.com/baggage
>>
> > »>
>>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>
> > >>> Friday 03 Jul 15
>>
> > >>> Other Information
>>
> > »>
>>
> > > >> CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
> > > >> Monday 31 Aug 15
>>
> > >>> Flight Information
>>
>>>>>
>>
>> >>> Date 31 Aug 2015
>>
> > >>> Airline Aeroflot
>>
> > >>> Airline Record Locator
>>
> > >>> Flight/Class SU103 L Economy Class
>>
> > >>> Origin New York, John F Kennedy International
>>
> > >>> Destination Moscow, Sheremetyevo
>>
> > >>> Departing 07:10 PM
>>
> > > »Arriving 11:25 AM / 01 Sep 2015
>>
EFTA00342558
> > >>> Departure Terminal Terminal 1
>>
> > >>>Arrival Terminal Terminal 1) - Domestic,Intl
>>
>>>>> Estimated Time 9 Hrs 15 Mins
>>
> > >>> Stops Non-stop
>>
> > > >> Seats
>>
> > >» Confirmed
>>
> > >>> Entry and Exit Information for Travel
>>
>>>»
>>
>>>>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
> >
»»>
> >
> > »>
>>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>
>>>»
>> >>> See attached itinerary PDF or link for full terms and conditions.
>>
>>>>>
>>
>>>» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> >
> > »>
>>
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>
> > »>
>>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>
> > »>
>>
EFTA00342559
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> >
> > »>
>>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > »>
>>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en
> > t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
> >
>>>»
> > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> >
EFTA00342560
> > > > please note
>>
> > > > The information contained in this communication is
>>
> > > > confidential, may be attorney-client privileged, may
>>
> > > > constitute inside information, and is intended only for
>>
> > > > the use of the addressee. It is the property of
>>
> > » JEE
>>
> > > > Unauthorized use, disclosure or copying of this
>>
> > > > communication or any part thereof is strictly prohibited
>>
> > > > and may be unlawful. If you have received this
>>
> > > > communication in error, please notify us immediately by
>>
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>
> > > > destroy this communication and all copies thereof,
>>
> > > > including all attachments. copyright -all rights reserved
>>
> > > Privacy Statement I Visit the Centurion Card website
>>
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>>
>>>
>>
> > > 2015 American Express. All rights reserved
>>
>>>
>>
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
EFTA00342561
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an
> > d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
>>>
>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> > ctions of such suppliers. We want you to be aware that certain suppliers pa) us
commissions and other incentives for reaching sales targets or other goals, and also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> > >
> >
> > >
> >
> > >
> >
>>
>>
>>
>>
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
>>
> > Natalia Molotkova
>>
> > Centurion Relationship Manager
> >
EFTA00342562
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>
>>
> > Customer ( ) 08/18/2015 11:39 AM
>>
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
» On :Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>
>> Regards,
>>
>> Natalia Molotkova
> > > Centurion Relationship Manager
>»
>>
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>
> > > Sure, let me have a look..
>> Regards,
EFTA00342563
> > > Natalia NlolotkoN it
>>
> > > Centurion Relationship Manager
>>
>>>
>>
>>>
>>
>> > Hours: NIonda) through Friday 10:30am to 7:00pm EST
>>
>>>
>>
> > > Response (Administrator) 08/18/2015 07:48 AM
>>
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>>
> > > Customer ( ) 08/18/2015 07:48 AM
>>
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> > >>> From: "American Express Travel" <
>>
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > » To:
>>
> > >>> Subject: Invoice for 31AUGI5
>>
> > »>
>>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>
>>>»
EFTA00342564
>>
> > >>> If airline tickets are purchased for this itinerary :
>>
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by isiting:
>>
> > >>> http://mvamextravel.com/baggage
>>
> > »>
>>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> >
»»>
> >
»»>
> >
»»>
> >
»»>
> >
»»>
> >
»»>
> >
»»>
> >
> > »> Friday 03 Jul IS
>>
> > >>> Other Information
>>
> > »>
>>
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
> > >>> Monday 31 Aug 15
>>
> > >>> Flight Information
>>
> > »>
>>
> > > >> Date 31 Aug 2015
>>
> > >>> Airline Aeroflot
>>
> > >>> Airline Record Locator
>>
> > >>> Flight/Class SU103 L Economy Class
> >
> > >>> Origin New York, John F Kennedy International
>>
> > > >> Destination Moscow, Sheremetyevo
EFTA00342565
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
>>>>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal 1) - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > >> Seats
> > >>> Confirmed
>> >>> Entry and Exit Information for Travel
>>>»
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
>>>» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
EFTA00342566
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> > »>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > »>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en
> > t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
> >
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> >
»»>
> >
»»>
EFTA00342567
>>
»» The information contained in this communication is
>>
»» confidential, may be attorney-client privileged, may
>>
»» constitute inside information, and is intended only for
>>
> > > > the use of the addressee. It is the property of
>>
> > > > JEE
>>
> > > > Unauthorized use, disclosure or copying of this
>>
> > > > communication or any part thereof is strictly prohibited
>>
> > > > and may be unlawful. If you have received this
>>
> > > > communication in error, please notify us immediately by
>>
»» return e-mail or by e-mail to jeevacation®gmail.com , and
>>
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>>
>>>
>>
> > > © 2015 American Express. All rights reserved
>>
>>>
>>
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
EFTA00342568
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an
> > d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
>> >
>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayoKO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> > ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
EFTA00342569
original ticket was exchanged couple time.
>>
>>
> > Regards,
>>
> > Natalia Molotkova
>>
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>
>>
> > Response (Natalia N1olotkova) 08/18/2015 10:34 AM
>>
>>
> > Sure, let me have a look..
>>
>>
> > Regards,
>>
> > Natalia Molotkova
>>
> > Centurion Relationship Manager
>>
>>
>>
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>
>>
> > Response (Administrator) 08/18/2015 07:48 AM
>>
>>
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>>
>>
>>
>>
>>
> > Customer ( ) 08/18/2015 07:48 AM
>>
>>
> > Good morning Natasha...can you please change this ticket for to
EFTA00342570
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>>
> Thanks,
> >>> From: "American Express Travel" <
>>
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > » To:
>>
> >» Subject: Invoice for 31AUG15
>>
>>»
>>
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> >>> If airline tickets are purchased for this itinerary:
>>
»» Airline Baggage Fee/Rules may apply and can he accessed by visiting:
>>
>>>> http://myamextravel.com/baggage
>>
>>»
>>
>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
EFTA00342571
>>
> > >> Friday 03 .lot 15
>>
»» Other Information
>>
> > >>
>>
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > » Monday 31 Aug 15
>>
> > >> Flight Information
>>
>>»
>>
> >>> Date 31 Aug 2015
»» Airline Aeroflot
>>>> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> >>> Arriving 11:25 AM / 01 Sep 2015
>>>> Departure Terminal Terminal 1
>>>> Arrival Terminal Terminal D - Domestic/Intl
>>>> Estimated Time 9 lirs 15 dins
>>» Stops Non-stop
>>» Seats
> >>> Confirmed
> >
> >>> Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallvreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
> >
EFTA00342572
>>»
>>»
>>
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>
>>»
>>
> >>> See attached itinerary PDF or link for full terms and conditions.
> >
>>»
>>
> > >> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
> >
>>»
>>
»» Thank you for choosing American Express Centurion 'travel Seri ice and have a
pleasant trip.
>>
>>»
>>
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
> >
>>»
>>
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> >
>>»
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
EFTA00342573
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t
> > er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
> >
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TAO 002 Registered Iowa Travel Agency.
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> > > JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
EFTA00342574
>>
> > > and may be unlawful. If you have received this
>>
> > > communication in error, please notify us immediately by
>>
> > > return e-mail or by e-mail to jeevacation(kgmail.com , and
>>
> > > destroy this communication and all copies thereof,
>>
> > > including all attachments. copyright -all rights reserved
> >
>>
>>
>>
>>
> > Privacy Statement
>>
> > Visit the Centurion Card website
>>
> > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
> > C 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands > and
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayoKO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
fiSp://www.maps.google.com/help/legalnotices maps.html) .
> > There is typically no cost to you for most booking efforts Concierge Company and
American Express perform on your behalf, although you are responsible for any
purchases and/or shipping charges you authorize. Fees may apply for meetings and
event planning. We reserve the right to note profile and preference data for servicing
EFTA00342575
purposes.
> > American Express acts solely as sales agent for travel suppliers and is not
responsible for the actions or inactions of such suppliers. We want you to be aware that
certain suppliers pay us commissions and other incentives for reaching sales targets or
other goals, and may also provide incentives to our travel counselors. For more
information pleasevisitwww.americanexpress.com/travelterms California
CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> >
>>
> > al se (Natalia Molotkova) 08/18/2015 12:46 PM
>> the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia Molotkova) 08/18/2015 12:40 I' NI
>> Iwill...
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
> >
> > Customer 08/18/2015 12:39 PM
> > ok, so when they get back to you (up to 48 hours from now) just let me know!
>>
> > On Aug 18, 2015, at 12:34 PM, Natalia Molotkova
wrote:
>>
>>>
>»
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent
it to rate desk.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Nlana er
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer (=Ma) 08/18/2015 12:21 PM
> > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>>>
> > > On Aug 18, 2015, at 11:53 AM? Natalia Molotkova
1.0- wrote:
EFTA00342576
»» Response (Natalia Molotkova) 08/18/2015 11:53 AM
»» Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
> > » Regards,
> > » Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer ( ) 08/18/2015 11:39 AM
»» This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>»
>>>»
>>>»
> > > > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>>> » according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
> > > » Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
»»> Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > >> > Sure, let me have a look..
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
»»> Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > Customer 08/18/2015 07:48 AM
EFTA00342577
> > > > > Good morning Natasha...can you please change this ticket forte
to Moscow to December like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts
>>>»
> > > »Thanks,
»»>
>> >> »
>> >> »
>> >> »
> > > > > >> From: "American Express Travel" <MMINEa
> > > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
»»»>To•
> > > > > » Subject: Invoice for 31AUG15
>>>>>»
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
»» >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»» »> Friday 03 Jul 15
> > > > >» Other Information
>>>>>»
»» »> CITIZENS OF MUST CARRY A VALID
PASSPORT
»» »> Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > >» Airline Aeroflot
> > > > >» Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > >>> Origin New York, John F Kennedy International
>>>>>>> Destination Moscow, Sheremetyevo
»» »> Departing 07:10 PM
»» »> Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >>> Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
EFTA00342578
> > > > >>> Seats
> > > > >>> Confirmed
> > > > >>> Entry and Exit Information for Travel
>>>>>»
> > > > >>> American Express strongly
recommendsthatyouperiodicallyreviewwviw.Visacentral.com/amex for the most up to
date and accurate entry/exit requirements for your travel destination. Due to frequent
changes, American Express cannot guarantee the accuracy of the information provided
and expressly disclaims any liability for any inaccurate or incomplete information
contained on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
»» >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>»
> > > > >» PDF itinerary attachment:
»» >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
»» >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
»» >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
EFTA00342579
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>>>>>>
>>>>>>>
> > > > > >
> > > > > >
>>>>»
>>>>»
>>>>»
>>>>»—
> > > > » please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > >> > constitute inside information, and is intended only for
> > > >> > the use of the addressee. It is the property of
>>>>»JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > >> > return e-mail or by e-mail to jeevacation(kgmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing.
>>>»
> > > > > © 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
EFTA00342580
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For
moreinformationpleasevisitwww.americanexpress.com/travelterms California
CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NY#2001-0126
> > > > >
> > > > >
> > > > >
»» al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>> » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
>> » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Mana er
>>>>
>>>>
> > >> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
EFTA00342581
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To:
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > »> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>
>>>>>>
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
> > > > » Friday 03 Jul 15
> > > >» Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
EFTA00342582
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 firs 15 Mins
> > > >>> Stops Non-stop
> > > > » Seats
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>>>
> > > >» PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
>>>>>> http://www.adobe.com/products/aerohat/readstep.html
>>>>»
>>>>>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
EFTA00342583
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> >> > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
EFTA00342584
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
»» Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Customer ) 08/18/2015 12:00 PM
> > ok thanks
>> >
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
> wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
> > » Regards,
> > » Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
»» Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer ( ) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
> wrote:
EFTA00342585
>>>>
> > > > >
> > > > >
> > > > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>>> » according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Mana er
>>>»
>>>»
> > >> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > »Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
»» > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts
>>>»
> > > »Thanks,
>>>»
>>>>»
>>>>»
>>>>»
> > > > >>> From: "American Express Travel" <
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»»To:
> > > > >>> Subject: Invoice for 31AUG15
>>>>>>>
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
EFTA00342586
> > > > >>> http://mvamextravel.com/baggage
> > > > >»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
> > > > >»
> > > > > >> Friday 03 Jul 15
> > >>>>> Other Information
> > > > >»
> > > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
»» >>> Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > > » Airline Aeroflot
> > > > >>> Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > >>> Origin New York, John F Kennedy International
> > >>>>> Destination Moscow, Sheremetyevo
> > > > >» Departing 07:10 PM
> > > > >» Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >» Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
> > > > >>> Seats El
> > > > >>> Confirmed
> > > > >>> Entry and Exit Information for Travel
>>>>>»
> > > > >>> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to
date and accurate entry/exit requirements for your travel destination. Due to frequent
changes, American Express cannot guarantee the accuracy of the information provided
and expressly disclaims any liability for any inaccurate or incomplete information
contained on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > >>> See attached itinerary PDF or link for full ternis and conditions.
>>>>>>>
> > >>>» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
EFTA00342587
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://wwn.adobe.com/products/acrobat/readstep.html
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
> > > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
> > > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
EFTA00342588
>>>>»
>>>>»—
> > > > » please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > >> > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > »» and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation(agmail.com, and
»»» destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing.
>>>»
> > > > > C 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
EFTA00342589
incentives to our travel counselors. For
moreinformationpleasevisitwww.americanexpress.com/travelterms California
CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>»
>>>»
>>>»
»» aE se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
»» I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationshiu Manager
>>>>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > > > Regards,
> > > > Natalia Molotkova
»» Centurion Relationshiu Manager
>>»
>>»
»» Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
>>»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>>»To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
EFTA00342590
>>>>»
>>>>>>If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > » Friday 03 Jul 15
> > > >» Other Information
>>>>»
> > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats ME
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends
thatvouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
EFTA00342591
>>>>»
> > > >>> PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrohat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
EFTA00342592
>>>»
>>>»
>>>»--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> >> > > return e-mail or by e-mail to jeevacation@gmail.com, and
> >> > > destroy this communication and all copies thereof,
> >> > > including all attachments. copyright -all rights reserved
»» Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
»» Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
EFTA00342593
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.comdtravelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( ) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>>
> > >>
>>>>
> > > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>>
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > > Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>>>
>>>>
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Nlanager
>>>>
>>>>
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
EFTA00342594
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >>
> > > Thanks,
> > > > >> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To•
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > >» Friday 03 Jul 15
> > > >» Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > »> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > »Arriving 11:25 AM / 01 Sep 2015
EFTA00342595
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > » Seats MI
»»» Confirmed
> > > > >> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends
thatvouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
EFTA00342596
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV/42001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation(a;gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
»» Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
EFTA00342597
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
»» Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office I am
EFTA00342598
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>> >
> > > Thanks,
>> >
>>»
>>»
>>»
> > >>> From: "American Express Travel"
> > >>> Date: June 26 2015 at 6:34:07 PM EDT
> > > »To:
> > >» Subject: Invoice 31AUG15
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messy es. If you have any questions, please
contact Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
> > »>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > >» Friday 03 Jul 15
> > >» Other Information
»»>
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >>> Flight Information
> > »>
> > > » Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
EFTA00342599
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
> > »>
> > >>> American Express strongly recommends that
vouperiodicallvreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.com/products/acrobat/readstep.html
> > »>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
EFTA00342600
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma yen t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> >> > constitute inside information, and is intended only for
> > >> the use of the addressee. It is the property of
>>»JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacationgigmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > CO 2015 American Express. All rights reserved
>>>
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
EFTA00342601
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://ww vi.maps.google.com/help/legalnot ices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> >
> > Customer 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> >
>> >
>> >
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > Regards,
> > > Natalia Molotkova
EFTA00342602
> > > Centurion Relationshiu Manager
>»
>»
> > > Hours: :Monday' through Friday 10:30am to 7:00pm EST
>»
> > > Customer 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
>> » Thanks,
>>»
>>>»
EFTA00342603
>>>»
>>>»
> > > >>> From: "American Express Travel"
> > > > » Date: June 26, 2015 al 6:34:07 PM EDT
>>>>»To:
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > » Friday 03 Jul 15
> > > >» Other Information
>>>>»
> > > > » CITIZENS OFU MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>>>
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > >>>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > »Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >» Stops Non-stop
> > > > » Seats
> > > > » Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends
thatvouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
EFTA00342604
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
EFTA00342605
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»--
> > > > please note
> > >> > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> >> > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > O 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
EFTA00342606
Portions of this content are provided by Gayote and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December.
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
»>
>> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>»
>»
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>>>
> > Thanks,
>> >
EFTA00342607
>>»
>>»
>>»
> > >>> From: "American Express Travel" aME .
> > >>> Date: June 26 2015 at 6:34:07 PM EDT
> > > »To:
> > >» Subject: Invoice for 31AUG15
»»>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
> > »>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > »> Friday 03 Jul 15
> > >» Other Information
>>>»
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >» Flight Information
>>>»
> > > » Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > »> Seats MI
> > >>> Confirmed
> > > >> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
EFTA00342608
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»>
»»>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.com/products/acrobat/readstep.html
> > »>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
>> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > »>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
EFTA00342609
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> >> > The information contained in this communication is
> >> > confidential, may be attorney-client privileged, mas
»» constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>
EFTA00342610
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Customer 08/18/2015 12:00 PM
» ok thanks
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( ) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>> >
>>»
>>»
> > > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
EFTA00342611
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Mana er
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/201510:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Mana er
>>»
>>»
> >> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
>> » Thanks,
>>»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel" ica
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To:
> > > >» Subject: Invoice for 31AUG15
>>>>>>
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you Inn c an \
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>»
>>>>»
>>>>»
>>>>»
EFTA00342612
>>>>»
>>>>»
>>>>»
> > > > » Friday 03 Jul 15
> > > >» Other Information
>>>>»
> > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > »Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >» Stops Non-stop
> > > > » Seats IM
> > > >» Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends
thatvouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
EFTA00342613
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
> > > > >
>>>»
>>>»
>>>»
>>>»
>>>»--
> > > > > please note
> > > > > The information contained in this communication is
> >> > > confidential, may be attorney-client privileged, may
> >> > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
EFTA00342614
»» > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
»» Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
»» Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by &vote and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
ft p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
ft p://wstss.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
EFTA00342615
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >
> > Thanks,
> > >>> From: "American Express Travel" <:IMMa
> > > >> Date: June 26. 2015 at 6:34:07 PM EDT
> > > »To:
> > >>> Subject: Invoice lot 31AUG15
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
EFTA00342616
»»>
»»>
»»>
»»>
> > >» Friday 03 Jul 15
> > >» Other Information
>>>»
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >>> Monday 31 Aug 15
> > >» Flight Information
»»>
> > > » Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > >» Seats
> > >>> Confirmed
>> >>> Entry and Exit Information for Travel
>>>>>
> > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
> > »>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including.
but not limited to, daily resort or facility fees, may be applicable to your stay and
EFTA00342617
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> >> > The information contained in this communication is
> >> > confidential, may be attorney-client privileged, may
»» constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
EFTA00342618
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation®gmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
fiSp://www.maps.google.com/helpfiegalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>> Regards,
> > Natalia Molotkova
EFTA00342619
> > Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> >
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > >
> > >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>»
> > Thanks,
>»
>>»
EFTA00342620
»»
>> »
> > >>> From: "American Express Travel"
> > > >> Date: June 26. 2015 at 6:34:07 PM EDT
> > > » To:
> > >>> Subject: Invoice for 31AUG15
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
> > »>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
> > »>
> > »>
> > »> Friday 03 Jul 15
> > >» Other Information
> > »>
> > »> CITIZENS OF • MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >» Flight Information
»»>
> > > » Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > > »Arrival Terminal Terminal 1) - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > »> Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that
vouperiodicallvreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
EFTA00342621
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facilit fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
EFTA00342622
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> >> > The information contained in this communication is
> >> > confidential, may be attorney-client privileged, may
»» constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> >> > communication in error, please notify us immediately by
> >> > return e-mail or by e-mail to jeevacation@gmail.com, and
»» destroy this communication and all copies thereof,
> >> > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
EFTA00342623
of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
fiSp://wItw.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
>> > Centurion Relationship Manager
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>> Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
> Thanks,
>>
EFTA00342624
»>
»>
»>
> >>> From: "American Express Travel" <I=Nla-
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
» » To:
> > » Subject: Invoice for 31AUG15
>>»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>»
> >>> Hairline tickets are purchased for this itinerary:
»» Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://myamextravel.com/baggage
>>»
>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>
»»
»»
»»
>> »
>> »
>> »
> > » Friday 03 Jul 15
> > >> Other Information
> > >>
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
> > >>
> > >> Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> >>> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > » Stops Non-stop
>> » Seats
> > » Confirmed
> >>> Entry and Exit Information for Travel
> > >>
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
EFTA00342625
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>
>>>>
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
»» See attached itinerary PDF or link for full terms and conditions.
>>>>
>>>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://wiiw.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>> »
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> »
»» Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
EFTA00342626
>> »
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>»
>>»
>> >
>> >
>> >
>> >
>> >
>» —
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacationfcgmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>>
> > 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
EFTA00342627
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
s(l p://Ns w.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>>
>>
> Response (Natalia Molotkova) 08/18/2015 01:14 PM
> Ok, let us see what rate desk will say...
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer 08/18/2015 01:09 PM
> Thanks. I see you reserved the ticket. Totally fine just in case! Sorry,. having
computer issues or I would have responded sooner.
> Sent from my iPhone
> > On Aug 18, 2015, at 12:46 PM, Natalia Molotkova
wrote:
>>
>>
>>
> > Res onse (Natalia Molotkova) 08/18/2015 12:46 PM
the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
>>> Regards,
>> Natalia Molotkova
>>> Centurion Relationship Manager
>>
>> Hours: Monday through Edda) 10:30am to 7:00pm EST
>> Response (Natalia Molotkova) 08/18/2015 12:40 PM
>>I
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>>
>>
EFTA00342628
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 08/18/2015 12:39 PM
> > ok, so when they get back to you (up to 48 hours from now) just let me know!
> > On Aug 18, 2015, at 12:34 PM, Natalia \I°[(akin a
Is rote:
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent
it to rate desk.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer ( ) 08/18/2015 12:21 PM
> > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
> wrote:
>»
>>»
>>»
»» Response (Natalia Molotkova) 08/18/2015 11:53 AM
»» Let me find best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > » Customer ( ) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > > > al ce (Natalia Molotkova) 08/18/2015 11:13 AM
>> >» according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
EFTA00342629
> >>>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > > > Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > > > Regards,
> > > > > Natalia Molotkova
>>>>> Centurion Relationship ‘tanager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts /
>>>»
> > > »Thanks,
> > > > >>> From: "American Express Travel"
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»»To:
> > > > > » Subject: Invoice for 31AUG15
>>>>>»
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at I
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > > >>
EFTA00342630
>>>>>>>
>>>>>>>
>>>>>»
>>>>>»
>>>>>»
>>>>>»
> > > > >» Friday 03 Jul 15
> > > > >>> Other Information
>>>>>»
> > > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
»» >>> Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > >» Airline Aeroflot
»» >>> Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > >>> Origin New York, John F Kennedy International
> > > > >>> Destination Moscow, Sheremetyevo
> > > > >>> Departing 07:10 PM
> > > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >>> Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
> > > > >>> Seats
> > > > >>> Confirmed
> > > > >>> Entry and Exit Information for Travel
>>>>>»
> > > > >>> American Express strongly recommends
thatvouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>>>
> > >>>» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://wwwwadobe.com/producls/acrobat/readstcp.html
>>>>>>>
>>>>>>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>>>
EFTA00342631
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
> > > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
»» >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>>>>>>
>>>>>>>
> > > > > >
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»—
> > > > » please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > >> > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
EFTA00342632
>>>>»JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > >> > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > >> > communication in error, please notify us immediately by
> > > >> > return e-mail or by e-mail to jeevacation(kgmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>>»
> > > > > C 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>»
>>>»
>>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
EFTA00342633
> > > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>> » Regards,
> > > > Natalia Molotkova
»» Centurion Relationshiu Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
»» flours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
>>»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel"
> > > »> Date: June 26, 2015 at 6:34:07 PM EDT
>>>>»To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>>>> http://mvamextravel.com/baggage
>>>>»
>>>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
EFTA00342634
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
»»»Friday 03 Jul IS
>>>>>> Other Inhumation
>>>>»
> > > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > >> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >» Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats IM
> > > > » Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
EFTA00342635
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
EFTA00342636
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
EFTA00342637
> > > Customer (MINIa) 08/18/2015 12:00 PM
>>> ok thanks
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> >> > Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>>>
>>>>
> > >> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer ( ) 08/18/2015 11:39 AM
»» This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>>>
> > > > >
> > > > >
> > > > >Sense (Natalia Molotkova) 08/18/2015 11:13 AM
>>> » according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
»»> Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > » Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
EFTA00342638
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts /
>>>»
> > > »Thanks,
> > > > >>> From: "American Express Travel" alEa ,
> > >>>>> Date: June 26, 2015 at 6:34:07 PM EDT
»»»>To•
> > > > > » Subject: Invoice for 31AUG15
>>>>>»
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>»
>>>>>»
>>>>>»
>>>>>»
> > > > >» Friday 03 Jul 15
> > > > >» Other Information
>>>>>»
> > > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
>>>>>» Monday 31 Aug 15
>>>>>» Flight Information
>>>>>»
>>>>>» Date 31 Aug 2015
>>>>>» Airline Aeroflot
>>>>>» Airline Record Locator
>>>>>» Flight/Class SU103 L Economy Class
>>>>>» Origin New York, John F Kennedy International
>>>>>» Destination Moscow, Sheremetyevo
>>>>>» Departing 07:10 PM
EFTA00342639
> > > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >» Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
> > > >>> Seats
> > > > >>> Confirmed
> > > > >>> Entry and Exit Information for Travel
>>>>>»
> > > > >>> American Express strongly recommends
thatvouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>»
> > > > >» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free sotto are.
>>>>>»
>>>>>>> http://wwn.adobe.com/products/acrobat/readstep.htnil
>> >> >>>
>>>>>>> Thank you for choosing American Express Centurion I ras el Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
»» >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
»» >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
EFTA00342640
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
> > > > » please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>>»
> > > > >O 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
EFTA00342641
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
fisp://NIN\ w.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>»
>>>»
>>>»
> > > > aE se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
»» 1 did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> >> > Sure, let me have a look..
> > » Regards,
> > » Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00342642
>> »
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > » Thanks,
>>>>
»»>
»»>
»»>
> > > >>> From: "American Express Travel"
> > > > » Date: June 26. 2015 al 6:34:07 PM EDT
>>>>»To:
> > >>>> Subject: Invoice for 31AUG15
>>>>»
> >>>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > >>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > » Friday 03 Jul 15
> > > >>> Other Information
>>>>»
> > > > » CITIZENS OF• MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>>>
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
EFTA00342643
> > >>>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
EFTA00342644
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»--
> > > > please note
> > >> > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation(gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > C 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
EFTA00342645
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshiu Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer (=IIII M) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM Natalia Molotkova
wrote:
EFTA00342646
> > > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
>> » Thanks,
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To:
> > > >>> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > »> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
EFTA00342647
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»»
»»»
»»»
»»»
»»»
»»»
»»»
> > > > » Friday 03 Jul 15
> > > >» Other Information
>>>>»
> > > > » CITIZENS OFU MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>>>
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > »Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats
> > > >>> Confirmed
> > > > >> Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >» PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrohat/readstep.html
EFTA00342648
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>»
>>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
EFTA00342649
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation(a;gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > C 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>>
>>>>
EFTA00342650
>>»
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>»
>»
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>»
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel"
>> >>> Date: June 26. 2015 at 6:34:07 PM EDI
>»»To:
>> >>> Subject: Invoice lot 31AUG15
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
EFTA00342651
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > >» Friday 03 Jul 15
> > >» Other Information
>>>»
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >» Flight Information
>>>»
> > »> Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > »> Seats MI
> > >>> Confirmed
> > > >> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
>> >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>
>>>» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
EFTA00342652
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
»» The information contained in this conmiLlnication is
EFTA00342653
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > »JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation®gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
EFTA00342654
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, I can't pull the exact fare rules. that is ss by sent it
to rate desk.
> > Regards,
>>> Natalia Molotkova
> > Centurion Relationship Nlana er
>>
> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 13 ') 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
» On :Aug 18, 2015, at 11:53 AM, Natalia Molotkova
C > wrote:
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> > Let me find the best new fare, but I am still waiting fro the respond horn the rate
desk, might take up to 48 hours.
> > > Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Nlanager
>>>
>>>
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer ta 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>>
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
> wrote:
>>>
>>»
>>»
> > > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
EFTA00342655
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/201510:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > »To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>>>> http://mvamextravel.com/baggage
>>>>»
>>>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»»
»»»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>>>Frida 03 Jul 15
>>>>>> Other Information
EFTA00342656
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>>>
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Nlins
> > > >>> Stops Non-stop
> > > > >> Seats
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >» PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Ames") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
EFTA00342657
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > >>> Unauthorized use, disclosure or copying of this
> >> > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeaq gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
EFTA00342658
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
fiSp://v in.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions anti
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#I022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
EFTA00342659
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
>> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
>>> Natalia Molotkova
>> > Centurion Relationship Manager
> > >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts !
>> >
> > Thanks,
>>>
>
>> >>
>> >>
>>»
> > >>> From: "American Express Travel"
> > >>> Date: June 26 2015 at 6:34:07 PM EDT
> > > » To:
> > >» Subject: Invoice for 31AUG15
»»>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
EFTA00342660
> > >>> Other Information
>>>»
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > »> Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > »> Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal I) - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats MI
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
EFTA00342661
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>»JEE
> >> > Unauthorized use, disclosure or copying of this
> >> > communication or any part thereof is strictly prohibited
> >> > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacationggmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
EFTA00342662
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>> >
> > > CO 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://wnw.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
>> Customer ( 08/18/2015 12:00 PM
> > ok thanks
>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> >
>> >
>> >
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
EFTA00342663
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Nlanaget-
>>>
>>>
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer a) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
> wrote:
> > > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationshiu Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>>>
EFTA00342664
> > > Thanks,
> >»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messagcs. If yon ha% e ans
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://myamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>> >> >>
>> >> >>
>> >> >>
> > > > >>
> > > > >>
>> >> >>
> > >>»
> > > >>> Friday 03 Jul 15
> > > >>> Other Information
>> >> >>
> > > > >> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > >> Monday 31 Aug 15
> > > >>> Flight Information
>>>>»
> > > > >> Date 31 Aug 2015
> > > >>> Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > »> Origin New York, John F Kennedy International
> > >>>> Destination Moscow, Sheremetyevo
> > > >>> Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > >>>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats El
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>>>
> > > > >> American Express strongly recommends that
EFTA00342665
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
>>>>>> PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://n vt n.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
EFTA00342666
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency.
> > >>> please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
EFTA00342667
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationshiu Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
EFTA00342668
> > >>> From: "American Express Travel"
>> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> »» To:
> > >>> Subject: Invoice for 31AUG15
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
»»>
> > >>> Friday 03 Jul 15
> > >» Other Information
>>>»
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >>> Monday 31 Aug 15
> > >>> Flight Information
»»>
> > > >> Date 31 Aug 2015
> > >>> Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
> > »>
EFTA00342669
> > >>> American Express strongly recommends that you
periodicallvreviewwww.Visacentral.comilamex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
>> >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
>>>» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
EFTA00342670
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacationQIgmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card IN ebsite
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
EFTA00342671
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
fiSp://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>>>
EFTA00342672
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshia Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>»
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" <1. .
> > >>> Date: June 26 2015 at 6:34:07 PM EDT
>>>»To:
> > »> Subject: Invoice for 31AUGI5
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
>> >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
>>>>>
>>>>>
>>>>>
>>>>>
> > »>
> > »>
> > >» Friday 03 Jul 15
> > >» Other Information
EFTA00342673
>>>»
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > »> Monday 31 Aug 15
> > >>> Flight Information
»»>
> > »> Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal I
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > >> Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>
> > >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
EFTA00342674
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>»
>>>»
>>»
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> >> > Unauthorized use, disclosure or copying of this
> >> > communication or any part thereof is strictly prohibited
> >> > and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacationcegmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
EFTA00342675
atamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > al se (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
EFTA00342676
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
>>> Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
>> Hours: Monday through Frida 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid.../ know I won't hear from you until after 10am
when your shift starts I
> >>> From: "American Express Travel" ala.
> >>> Date: June 26 2015 at 6:34:07 PM EDT
> > » To:
>> » Subject: Invoice for 31AUG15
> >>>
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://mvamextravel.com/baggage
>> »
> > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
ebsite. Please click on the link to view your trip details:
>>>>
>>>>
>>>>
>>>>
>> »
>> »
>> »
> > » Friday 03 Jul 15
EFTA00342677
> > >> Other Information
>> »
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
> > >>
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>> » Seats MI
> > » Confirmed
> >>> Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
> > >>
> > >>
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> »
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
EFTA00342678
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
> > >>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»
»»
>> >
>> >
>> >
>> >
>> >
>» —
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
> >
EFTA00342679
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://viww.maps.google.com/help/legainotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i nactions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> From:
> Content* pc: multipartialternath c;
> boundaryple-Mail-B39BF4A2-FIF8-4A9D-AD07-66B381C04D9D
> Thanks. I see you reserved the ticket. Totally fine just in case! Sorry, having
computer issues or I would have responded sooner.
> Sent from my iPhone
> On Aug 18, 2015, at 12:46 PM, Natalia Molotkova <
> wrote:
EFTA00342680
> Response (Natalia Molotkova) 08/18/2015 12:46 PM
> I= the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 12:40 PM
>I
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 12:39 PM
> ok, so when they get back to you (up to 48 hours from now) just let me know!
EFTA00342681
> On Aug 18, 2015, at 12:34 PM, Natalia Molotkova <
> wrote:
>>
>> Response (Natalia Molotkova) 08/18/2015 12:34 PM
>> Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Customer ( ) 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> >
>>>
>>>
>> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>» Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>>>
EFTA00342682
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer ( ) 08/18/201511:39 AM
> > > This is true...we have changed this ticket a few times./ guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > >
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>>>>
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > > >
> > > > 1 did email it to the rate desk fro them to double cheek the rules again, due to
the original ticket was exchanged couple time.
> > > > Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
EFTA00342683
>>» Regards,
> > > > Natalia Molotkm a
> > > > Centurion Relationship Manager
>> >>
>>>>
»» Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>>» Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>>»
>> » Thanks,
>>»
>>>»
>>>»
>>>»
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > >> » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>>>
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
EFTA00342684
> >>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://mvamextravel.com/baggage
> >>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
ivebsite. Please click on the link to view your trip details:
>>>>»
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
>>>>» Friday 03 Jul 15
> > > > » Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > >> Nlonday 31 Aug 15
>>>>» Flight Information
>>>>»
> > > > >> Date 31 Aug 2015
> > > > >> Airline Aeroflot
> > > > >> Airline Record Locator
> > > > >> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
EFTA00342685
> > > > >> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > »Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal I
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >» Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > >>» Seats
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>>>
> > > >>> American Express strongly recommends
thatvouperiodicallyreviewwvvw.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>>>
>>>>>>
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>>
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>>
> > > > >> PDF itinerary attachment:
> > > >>> If you arc unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.com/products/acrobat/readstep.html
EFTA00342686
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> > > > >>
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > > > >>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma
> y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
EFTA00342687
> > > > >>
> > > > >
> > > > >
»»>--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately
> > > > > return e-mail or by e-mail to jeevacation@gmail.com and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing
>> >>
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
EFTA00342688
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd
> s an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
fiSp://vmvi.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or
> i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > =I according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
EFTA00342689
>>> Regards,
> > > Natalia Molotkova
>>> Centurion Relationship Manager
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>» Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
EFTA00342690
>>>>
>>>>
»»
>> >>> From: "American Express Travel" <
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > >>> Subject: Invoice for 3IAUG15
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at I
> > »>
>> >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http:/lmvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
> > »>
> > >>> Friday 03 Jul 15
> > >>> Other Information
>>>»
EFTA00342691
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > »> Monday 31 Aug 15
> > >>> Flight Information
>>>>>
> > > >> Date 31 Aug 2015
> > >>> Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > > »Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»>
>>>»
> > >>> You may receive customer service emails even if you have requested not to
EFTA00342692
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
»»>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>>
>>>>> http://www.adobe.com/productslacrobat/readstep.litnil
»»>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
»»>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»»>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
EFTA00342693
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»>
»»>
>> >>
> > > >
>> >>
>> >>
>> >>
>>>> —
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>»JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
EFTA00342694
> > > > return e-mail or by e-mail to jeevacation(dgmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>> >
>>> 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
EFTA00342695
pleasevisitwww.americanexpress.comiltravelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Customer ( ) 08/18/2015 12:00 PM
> > ok thanks
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> >
> > >
> > >
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
> > >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer ( ) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>>
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
EFTA00342696
>>>>
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
»» M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>>
> > > > 1 did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > > Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
»» Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > > > Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
EFTA00342697
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > >> Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>>>
>>> Thanks,
>>>>
> > > > >
>>>»
>>>»
> > > >>> From: "American Express Travel" <
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>» »To:
> > > >>> Subject: Invoice for 31AUG15
>>>>>>
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at I
>>>>>>
> > > >>> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>>>
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>
EFTA00342698
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> >>>»
>>>>» Friday 03 Jul 15
> > > > » Other Information
> >>>»
> > > > » CITIZENS OF• MUST CARRY A VALID
PASSPORT
> > > > >> Nlonday 31 Aug 15
>>>>» Flight Information
>>>>»
> > > > >> Date 31 Aug 2015
> > > > >> Airline Aeroflot
> > > > >> Airline Record Locator
> > > > >> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
>>>>» Departing 07:10 PM
> > > > >> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > >> Estimated Time 9 Hrs 15 Mins
> > > > » Stops Non-stop
> > > > » Seats
> > > > » Confirmed
EFTA00342699
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
»»» See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > >>>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://st vs w.adobe.com/products/acrohat/readstep.html
>>>>»
»»» Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
> > >>»
> > >>>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
EFTA00342700
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > > > >>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma
> y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>>>
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
»»>--
> > > > > please note
> > > > > The information contained in this coniiii kat km is
EFTA00342701
> > > > > confidential, may he attorney-client prk ileged, may
»» > constitute inside information, and is intended only for
»»> the use of the addressee. It is the property of
> > >» JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to j itior@I gmail.com , and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing .
>>>>
> > > > © 2015 American Express. All rights reserved
>>>>
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd
> s an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
EFTA00342702
change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayote) and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or
> i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > =I according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>»
>> > Hours: Nionda) through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
EFTA00342703
> > > Regards,
> > > Natalia Niolotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> > >>> From: "American Express Travel" <
> > >>> Date: June 26, 2015 at 6:34:07 I'M EDT
> > > » To:
> > >>> Subject: Invoice for 31AUG15
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please
EFTA00342704
contact Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://myamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
> > »>
> > >>> Friday 03 Jul 15
>>>>> Other Information
>>>»
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > »> Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > > » Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SUI03 L Economy Class
EFTA00342705
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > > >> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 lint 15 dins
> > >>> Stops Non-stop
> > > >> Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
»»>
> > >>> American Express strongly recommends that
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
> > »>
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > > >> See attached itinerary PDF or link for full terms and conditions.
»»>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.com/products/acrobat/readstep.html
EFTA00342706
»»>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
»»>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»»>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00342707
»»>
»»>
»»
»»
»»
»»
»»
>>>> —
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > > > JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacationcigmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>> >
> >> © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
EFTA00342708
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
EFTA00342709
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Customer ( ) 08/18/2015 11.39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> >
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > I= according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
> >>
>>>
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
EFTA00342710
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>>
>> Thanks,
>>>
>>»
>>»
>>»
> > >>> From: "American Express Travel" <
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > >>> Subject: Invoice for 31AUG15
»»>
EFTA00342711
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
> > »>
> > >» Friday 03 Jul 15
> > >>> Other Information
> > »>
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > >> Monday 31 Aug 15
> > >» Flight Information
> > »>
> > >» Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
EFTA00342712
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > >> Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
»»>
> > >>> American Express strongly recommends that
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»>
»»>
>>>>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
»»>
EFTA00342713
> > > >> http://m ww.adobe.com/productshicrobatfreadstep.html
»»>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
»»>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»»>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
EFTA00342714
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»>
»»>
>> >>
>> >>
>> >>
>> >>
>> >>
>>>> —
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation®gmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing .
>> >
> > > C 2015 American Express. All rights reserved
>> >
EFTA00342715
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > M. according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> >
EFTA00342716
> > I did email it to the rate desk fro them to double cheek the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
>>
> Centurion Relationship Manager
> >
>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> Centurion Relationship Manager
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>>
> > Thanks,
EFTA00342717
> >
>> >
>> >
>> >
> > >> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> >» Subject: Invoice for 31AUG15
>>>>
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messy es. If you have any questions, please
contact Centurion Travel Service at 1
>>>>
> >>> If airline tickets are purchased for this itinerary:
>>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://mvamextravel.com/baggage
>>>>
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>»
>>» Friday 03 Jul 15
EFTA00342718
»» Other Information
> > >>
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>» Monday 31 Aug 15
> > >> Flight Information
>>»
> >>> Date 31 Aug 2015
> >>> Airline Aeroflot
> >>> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> >>> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > » Stops Non-stop
>> » Seats
> >>> Confirmed
> >>> Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»
»»
EFTA00342719
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
»» See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> »
> > >> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
> > >>
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
EFTA00342720
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>
> > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>> >
>> >
>>>_
> > > please note
> > > The information contained in this communication is
>>> confidential, may be attorney-client privileged, may
>>> constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
EFTA00342721
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeeNacation@gmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing
>>
> > © 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayog) and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
EFTA00342722
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
Uffl#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> >
> >
> Response (Natalia Molotkova) 08/18/2015 12:34 PM
> Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 12:21 PM
> Natasha. Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> >
> >
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards.
EFTA00342723
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer ( ) 08/18/201511:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>>>
>»
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00342724
»>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>»
>> Thanks,
>>>
>>»
>>»
>>»
> > >>> From: "American Express Travel" <
> > > >> Date: June 26. 2015 at 6:34:07 PM EDT
> »»To:
> > >» Subject: Invoice for 31.AUG15
EFTA00342725
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
»»>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
»»>
> > >» Friday 03 Jul 15
> > >» Other Information
> > »>
> > >>>CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > »Monday 3l Aug 15
> > >>> Flight Information
>>>»
> > >» Date 31 Aug 2015
> > >» Airline Aeroflot
EFTA00342726
> > > >> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > > >> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > >> Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > > >> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
EFTA00342727
Reader. Refer to website below to download and install this free software.
>
»»>
> > >>> http://www.adobe.com/products/acrobatireadstep.html
> > »>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
»»>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including.
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
»»>
EFTA00342728
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>>
>>»
>>»—
>
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please N isit
usatamericanexpress.com/phishing
>>>
EFTA00342729
>>> 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
» =ID according to the tare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
EFTA00342730
you want me to price new one?
> >
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>
> Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
> >
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
EFTA00342731
>>
> > Thanks,
>>
>> >
>> >
>> >
> > >> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
>>» Subject: Invoice for 31AUG15
>>»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://myamextravel.com/baggage
>>»
> > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
EFTA00342732
> > >> Friday 03 .lul 15
»» Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
>>»
> >>> Date 31 Aug 2015
> > >> Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
»» Estimated Time 9 Hrs 15 dins
> > >> Stops Non-stop
>> » Seats
> >>> Confirmed
> >>> Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
EFTA00342733
>> »
>> »
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
»» Thank you for choosing American Express Centurion 'travel Service and have a
pleasant trip.
>>>>
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>>>
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>
»» Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
EFTA00342734
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
> > >>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TAO 002 Registered Iowa Travel Agency.
»»
»»
>>>
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> > > JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
EFTA00342735
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation(kgmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing
>>
> > © 2015 American Express. All rights reserved
> >
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayoKO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
EFTA00342736
sales agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> >
> >
> Customer ( ) 08/18/2015 12:00 PM
> ok thanks
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
>>
>>
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>
> > Customer ( ) 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
EFTA00342737
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > I= according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
>»
>>>
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>» Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
EFTA00342738
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >
>> Thanks,
>> >
>> >>
>> >>
>> >>
> > >>> From: "American Express Travel" <
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > »To:
> > >» Subject: Invoice for 31AUG15
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
»»>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
EFTA00342739
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > »>
> > >>> Friday 03 Jul 15
> > >>> Other Information
> > »>
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >>> Monday 31 Aug 15
> > >>> Flight Information
> > »>
> > > >> Date 31 Aug 2015
> > >>> Airline Aeroflot
> > >>> Airline Record Locator
>> >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
EFTA00342740
> > >>> Stops Non-stop
> > > >> Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
»»>
> > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for lull terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.com/products/acrobatireadstep.html
> > »>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
»»>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
»»>
EFTA00342741
> > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»»>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>
EFTA00342742
>>>> —
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>»JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing .
>> >
> > > C 2015 American Express. All rights reserved
> > >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
EFTA00342743
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
S(l p://wnvt.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.cont/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00342744
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
>> Regards,
» Natalia Molotkova
>> Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> > Thanks,
>>
>»
>»
>»
> >>> Front: "American Express Travel" <
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
>>» Subject: Invoice for 31AUG15
EFTA00342745
>> »
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messy es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
>>>> Airline Baggage Fee/Rules may apply and can be accessed b) sisiting:
>>>> http://mvamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>»
>>» Friday 03 Jul 15
> > >> Other Information
>>>>
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>» Monday 31 Aug 15
> > >> Flight Information
>>»
>
> > >> Date 31 Aug 2015
> > >> Airline Aeroflot
EFTA00342746
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>> » Seats
> >>> Confirmed
> >>> Entry and Exit Information for Travel
> > >>
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>> »
>> »
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
> > >>
> >>> PDF itinerary attachment:
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
EFTA00342747
>> »
> > >> http://www.adobe.com/products/acrobatireadstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
> > >>
> > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > >>
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
> > >>
EFTA00342748
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>»
>>»
>> >
>> >
>> >
>> >
>> >
>>>—
> > > please note
>>> The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
>> > constitute inside information, and is intended only for
>>> the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing
>>
> > © 2015 American Express. All rights reserved
EFTA00342749
> >
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
fiSp://ww w.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> Response (Natalia Molotkova) 08/18/2015 11:53 AM
EFTA00342750
> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> Regards,
> Natalia 14(ilotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 11:39 AM
> This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>
> >
>
> >
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> Centurion Relationship Manager
>>
EFTA00342751
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>>
> > Thanks,
>>
>>>
>>>
>>>
> >>> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
EFTA00342752
> > » To:
>>» Subject: Invoice for 31AUG15
>>»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > >>
> >>> If airline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> httrilmvamextravel.com/baggage
> > >>
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
»»
»»
»»
>>» Friday 03 Jul 15
> >» Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>» Monday 31 Aug 15
> > >> Flight Information
>>»
> > >> Date 31 Aug 2015
EFTA00342753
> >>> Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
»» Estimated Time 9 Hrs 15 dins
> > >> Stops Non-stop
>> » Seats
> >>> Confirmed
> >>> Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>> »
>> »
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
> > >> PDF itinerary attachment:
EFTA00342754
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
»» Thank you for choosing American Express Centurion 'travel Seri ice and have a
pleasant trip.
>>»
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
> > >>
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
EFTA00342755
»»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»
»»
>>>
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeeNacation@gmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing
EFTA00342756
>>
> > © 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
EFTA00342757
> Response (Natalia Molotkova) 08/18/2015 11:13 AM
> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
EFTA00342758
> Customer ( ) 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> Thanks,
> >
>>
>>
>>> From: "American Express Travel" <
>>> Date: June 26, 2015 at 6:34:07 PM EDT
> » To:
>>> Subject: Invoice for 31AUG15
>>>
>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>
>>> If airline tickets are purchased for this itinerary:
>>> Airline Baggage Fee/Rules may apply and can he accessed by visiting:
>>> http://mvamextravel.com/baggage
>>>
>>> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
>>>
>>>
EFTA00342759
>> >
>> >
>> >
>>>
»>
>>> Friday 03 Jul 15
>>> Other Information
>> >
>>> CITIZENS OF MUST CARRY A VALID PASSPORT
>>> Monday 31 Aug 15
>>> Flight Information
>>>
>>> Date 31 Aug 2015
> >> Airline Aeroflot
> >> Airline Record Locator
>>> Flight/Class SU103 L Economy Class
>>> Origin New York, John F Kennedy International
>>> Destination Moscow, Sheremetyevo
>>> Departing 07:10 PM
> >> Arriving 11:25 AM / 01 Sep 2015
>>> Departure Terminal Terminal 1
> >> Arrival Terminal Terminal D - Domestic/Intl
>>> Estimated Time 9 Hrs 15 Mins
>>> Stops Non-stop
> » Seats
> >> Confirmed
>>> Entry and Exit Information for Travel
EFTA00342760
>>>
> >> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amet for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>>> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.a me riot nexpress.com/privacy.
>>>
>>> See attached itinerary PDF or link for full terms and conditions.
>>>
>>> PDF itinerary attachment:
>>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
>>> http://www.adobe.com/products/acrobat/readstep.html
>>>
>>> Thank w,u for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> >
>>> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
EFTA00342761
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> >
>>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t
> er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>> >
> >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>
>>>
> >
> >
> >
> >
> >
>> _
> > please note
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
EFTA00342762
>> the use of the addressee. It is the property of
>>JEE
> > Unauthorized use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
>> and may be unlawful. If you have received this
> > communication in error, please notify us immediately by
> > return e-mail or by e-mail to jeevacation(rigmail.com , and
> > destroy this communication and all copies thereof,
>> including all attachments. copyright -all rights reserved
> Privacy Statement
>I
> Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing
> © 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands > and
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
EFTA00342763
this content are provided by Gayot© and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
WI p://wwvi.maps.google.com/help/legalnotices maps.html) .
> There is typically no cost to you for most booking efforts Concierge Company and
American Express perform on your behalf, although you are responsible for any
purchases and/or shipping charges you authorize. Fees may apply for meetings and
event planning. We reserve the right to note profile and preference data for servicing
purposes.
> American Express acts solely as sales agent for travel suppliers and is not responsible
for the actions or inactions of such suppliers. We want you to be aware that certain
suppliers pay us commissions and other incentives for reaching sales targets or other
goals, and may also provide incentives to our travel counselors. For more information
please visitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
re (Natalia Molotkova) 08/18/2015 12:46 PM
>a the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
> Regards,
> Natalia Molotkova
> Centurion Relationship Mana er
> Hours: llooda) through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 12:40 PM
>I
> Regards,
> Natalia Molotkova
> Centurion Relationshi Mana er
> Hours: llo oda) through Friday 10:30am to 7:00pm EST
> Customer 08/18/2015 12:39 PM
> ok, so when they get back to you (up to 48 hours from now) just let me know!
> On Au 18, 2015, at 12:34 PM Natalia Molotkova
> wrote:
> >
>>
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
EFTA00342764
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationshiu Manager
>»
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer or‘ l 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > > af ce (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
»» Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00342765
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>>»
> > » Thanks,
>>>>
»»>
»»>
»»>
> > > >>> From: "American Express Travel"
> > > > » Date: June 26, 2015 at 6:34:07 PM EDT
>>>>» To:
> > >>>> Subject: Invoice for 31AUG15
>>>>»
> >>>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>>>> http://mvamextravel.com/baggage
>>>>»
> > >>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>
>>>>>>
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
> > > > » Friday 03 Jul 15
> > > >>> Other Information
>>>>»
> > > > » CITIZENS OFU MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>>>
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
EFTA00342766
> > >>>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats
> > > >>> Confirmed
> > > > >> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends
thatvouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
>>>>>> PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
EFTA00342767
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»--
> > > » please note
> > > > > The information contained in this communication is
> >> > > confidential, may be attorney-client privileged, may
> >> > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation(kgmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > e 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
EFTA00342768
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>»
>»
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
EFTA00342769
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>»
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" allia
> > >>> Date: June 26.2015 at 6:34:07 PM EDT
> > > »To:
> > >» Subject: Invoice tor 31AUGI5
»»>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
>> >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > »> Friday 03 Jul 15
> > >>> Other Information
>>>»
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > > »Flight Information
>>>»
> > »> Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
EFTA00342770
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
> > »>
> > >>> American Express strongly recommends that
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»>
»»>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
»»>
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http:/hvww.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> > »>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > > >>
EFTA00342771
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> >> > The information contained in this communication is
> >> > confidential, may be attorney-client privileged, m:as
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation(gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > CO 2015 American Express. All rights reserved
>>>
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
EFTA00342772
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Customer 08/18/201512:00 PM
> > ok thanks
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Customer (=Ma) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
EFTA00342773
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
»» al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>> » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Mana er
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Mana er
>>»
>>»
> > >> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
>>» Thanks
>>>>
> > > > >
> > > > >
> > > > >
> > > >>> From: "American Express Travel" <I
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > »To:
> > > > » Subject: Invoice for 31AUG15
>>>>>>
EFTA00342774
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>>>
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>
>>>>>>
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
> > > > » Friday 03 Jul 15
> > > >» Other Information
>>>>»
> > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > > >> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > >> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops atop
> > > > >> Seats
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatvouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
EFTA00342775
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>>
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>»
>>>>»
EFTA00342776
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> >> > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
»» Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://vvww.maps.google.com/help/legainotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
EFTA00342777
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>»
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshi Mans er
>»
>»
> > > ours: on ay rough Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su > port Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>> >
> > Thanks,
> > >>> From: "American Express Travel" •
> > > >> Date: .1ttne 26. 2015 at 6:34:07 PM EDT
> > > » To:
> > >>> Subject: Invoice 31AUG15
EFTA00342778
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
»»>
> > >» Friday 03 Jul 15
> > >» Other Information
> > »>
> > >» CITIZENS O MUST CARRY A VALID
PASSPORT
> > »> Monday 31 Aug 15
> > >>> Flight Information
»»>
> > »> Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seat
> > >>> Con irm
> > >>> Entry and Exit Information for Travel
> > »>
> > >>> American Express strongly recommends that
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
EFTA00342779
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>»
EFTA00342780
»»>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> >> > Unauthorized use, disclosure or copying of this
> >> > communication or any part thereof is strictly prohibited
> >> > and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation@gmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
EFTA00342781
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
» Natalia 1%lolotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Customer IMIMa 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > awe (Natalia Molotkova) 08/18/2015 11:13 AM
>> ccording to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Mana er
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00342782
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>> >
> > Thanks,
> > >>> From: "American Express Travel" ta
> > > >> Date: June 26. 2015 at 6:34:07 PM EDT
> > > »To:
> > >>> Subject: Invoice fin 31AUGI5
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
»»>
>> >>> Friday 03 Jul 15
> > >» Other Information
>>>»
> > >» CITIZENS OF1 MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >» Flight Information
>>>»
> > > » Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
EFTA00342783
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
> > »>
> > >>> American Express strongly recommends that
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacs.
>>>»
>> >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>
>>>» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
> > »>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
EFTA00342784
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> >> > The information contained in this communication is
> >> > confidential, may be attorney-client privileged, may
»» constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> >> > communication in error, please notify us immediately by
> >> > return e-mail or by e-mail to jeevacationgigmail.com, and
»» destroy this communication and all copies thereof,
> >> > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
EFTA00342785
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
Uffl#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
EFTA00342786
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>
» Thanks=
> >>> From: "American Express Travel" -MENIe
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To•
> > » Subject: Invoice for 31AUG15
>>»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messy es. If you have any questions, please
contact Centurion Travel Service at 1
>>»
>>>> If airline tickets are purchased for this itinerary:
»» Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://myamextravel.corn/baggage
>>»
>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
>> »
>> »
>> »
> > » Friday 03 Jul 15
> > >> Other Information
»»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
>>>>
> > >> Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
EFTA00342787
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>> » Seat
> > » Confirmed
> >>> Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>»
>>»
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
httpakiwvi.americanexpress.com/privacy.
>>»
»» See attached itinerary PDF or link for full ter ms and conditions.
>> >>
>>>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
EFTA00342788
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV/42001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>
>>>>
>> >
>> >
>> >
>> >
>> >
>» —
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation@gmail.com, and
>> > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>> Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
EFTA00342789
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
fisp:// ,A w w.maps.google.com/help/Iegalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> >
>>
>>
> Response (Natalia Molotkova) 08/18/2015 12:34 PM
> Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> Regards,
> Natalia Molotkova
> Centurion Relationshi Nana • er
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer (MMla 08/18/2015 12:21 PM
> Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>>
>>
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
EFTA00342790
> > Regards,
> > Natalia Molotkova
> > Centurion Relationshi Mana er
>> ours: on ay hrough Friday 10:30am to 7:00pm EST
>>
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Mana er
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
>>> Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >
> > Thanks,
EFTA00342791
>> >
»»
»»
»»
> > >>> From: "American Express Travel" <j
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > »To:
> > >» Subject: Invoice 31AUG15
»»>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
»»>
> > >» Friday 03 Jul 15
> > >» Other Information
> > »>
> > >» CITIZENS OF. MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >» Flight Information
»»>
> > > » Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > »> Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
> > »>
> > > >> American Express strongly recommends that
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
EFTA00342792
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > > >> See attached itinerary PDF or link for full terms and conditions.
>>>»
>>>» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
EFTA00342793
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
»»>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»>
»»>
>> >>
>> >>
> >»
>>»
>>»
>>»—
> > > > please note
»» The information contained in this communication is
»» confidential, may be attorney-client privileged, may
»» constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
»» communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation@gmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card Vi ebsite
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
EFTA00342794
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > al se (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>> Regards,
> > Natalia Molotkova
> > Centurion Relationshi Mana er
>> ours: on ay through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office* I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
EFTA00342795
> Thanks,
> >
>> >
>> >
>> >
> > >> From: "American Express Travel"
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> > » Subject: Invoice for 31AUG15
> > >>
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>»
> >>> If airline tickets are purchased for this itinerary:
»» Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://myamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
>> »
>> »
>> »
> > » Friday 03 Jul 15
> > >> Other Information
»»
> > » CITIZENS OF $UST CARRY A VALID PASSPORT
> >» Monday 31 Aug 15
> > >> Flight Information
> > >>
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> > >> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> > >> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>> » Seats
> >>> Confirm
»» Entry and Exit Information for Travel
> >»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
EFTA00342796
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>
>>>>
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> >»
»» See attached itinerary PDF or link for full terms and conditions.
>>»
>>>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> »
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> »
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
EFTA00342797
availability and your preferences. The relationships we have with suppliers ma) also
influence the suppliers we identify and the itineraries we recommend.
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TAO 002 Registered Iowa Travel Agency.
>>>>
>>>>
>> >
>> >
>> >
>> >
>> >
>» —
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>> Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>> 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
EFTA00342798
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
ft p://wnwsnaps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> Customer 08/18/2015 12:00 PM
> ok thanks
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> >
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>> >
>> >
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
EFTA00342799
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Nlana er
>> >
>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>> >
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel"
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > »To:
> > >» Subject: Invoice 31AUG15
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>»
>>>»
>>>»
>>>»
EFTA00342800
»»>
> > »>
> > »>
> > >» Friday 03 Jul 15
> > >» Other Information
»»>
> > > » CITIZENS O1 MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >» Flight Information
> > »>
> > > >> Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
iiii
> > >>> Estimated Time 9 Hrs 15 Mins
>>>»seats
> > >>> Stop top
>>>>> Con trm
> > >>> Entry and Exit Information for Travel
> > »>
> > >>> American Express strongly recommends that
vouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
EFTA00342801
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
»»>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> >> > The information contained in this communication is
> >> > confidential, may be attorney-client privileged, may
> >> > constitute inside information, and is intended only for
> > >> the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
EFTA00342802
> > > > return e-mail or by e-mail to jeevacation(iigmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
ft tp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
ft p://w w sN.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
Uffl#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > lane (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
EFTA00342803
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationshi Mana er
>>
> .> ours: on ay through Friday 10:30am to 7:00pm EST
>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
>> Centurion Relationshi Mana er
>> ours: on ay t hrough Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>
» Than
> >>> From: "American Express Travel" ale
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To•
> > » Subject: Invoice for 31AUG15
>>»
»» DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please
contact Centurion Travel Service a
>> »
> >>> If airline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >> http://mvamextravel.com/baggage
> > >>
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
EFTA00342804
»»
»»
»»
»»
> > » Friday 03 Jul 15
> > >> Other Information
>> »
> > » CITIZENS OF UST CARRY A VALID PASSPORT
> > » Monday 31 Au
> > >> Flight Information
>>»
> > >> Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > » Stops - top
> > » Seats
> > » Confirm
> > >> Entry and Exit Information for Travel
>>»
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>»
>>»
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may
EFTA00342805