EFTA01726603

DUPLICATE COPY 31,742 Membership Rewardv,', Platinum Card' Points Available Statement of Account ,...;•/:7/: 4 ./.1,tn curyt-j.a e p.avj and ad yaw 'aoccorts are in g:i.oc OWNIMS 01111/04 Paget eta New Please Pay By Nona" Beare* S i4r.sowas Nm S Balance S 01/26/04 2,526.42 pbt3.976.93 2.762.59 Please refer to cage 2 fcr important inlormation regarding your account Terms - Payable in full upon receipt of statement. For automatic replacement of a lost, stolen, non-received or damaged card, call 1.800-992.3404. For automatic balance information, please call 1-800-525-3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1.800-5253355. Special Access Packagesat Madison Square Garden With your Platinum Cards, this season experience the action with Hockey Legends Nights and Basketball Courtside Nights tickets. With this special VIP package, you can meet with an alumnus of the home team or another special guest, enjoy a buffet dinner and open bar at the Club restaurant, and watch the competition heat up with premium seats. For available dates, visit www.americanexpress.com/luxurysuites. All sales are final and non=refundable and resale is prohibited. Details and prices are subject to change. Packages are limited and available on a first-come, first-served basis. Call 1-800-321-RSVP, Barn to 11pm EST to purchase your seats today. Activity 'inixerng" Amami New Activity I camom.x.ox l712A PAYMENT RECEIVED THANK YOU BANANA REPUBL.0 4811NEW YORK: 110002087eAREL/ACCESSORIES y../19/03' BANANA:IFIEfUELIC 4511NFIN YORK 11000550OPPAREL/ACCESSORIES 12/19/03' BLCOMINGDALES NEW YORK NY 01135280gbibli&ARMANI COLLECTIO 12/11/03' ANNUAL MEMBERSHIP FEE 398.00 PERIOD 02/04 THRU 01/05 4 Please tit, m T. perbtri beim. cleft, sd :Kra wM pit pavneni Continued on Page 3 Please Pay By: Please enter account Payment Coupon MEM number on all checks and 01/25/04 correspondence. Payable In U.S. Dollars upon receipt with a bank in the U.S. or money order, processatle through the Total Amount Due U.S- bank® system. $2,762.59 To Pay by Phone cal 1.800-l-PAY-AXP or NEW YORK NY 10021 -6217 1.800.472.9297. Check here rl address or telephoto number has changed. Nose changes on reverse side. Mail Payment to: AMERICAN EXPRESS P.O. BOX 2855 NEW YORK MY 10116-2855 1,,,IIII EFTA01726603 DUPLICATE COPY AcCOurd Nutter Page 2 of 8 )000(4000( Payments: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Dollars and drawn on a bank located In the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on your check. Do not send cash. Payments received after 12:00 noon or on weekends or holidays may not be credited until the next busir.ess day. Please do not send post-dated checks. They wit be deposted upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the night to process checks electronically, at first presentment and any re-presentments, by transmitting the amount of the Ow*, routing To Pay By Phone number, account number and check serial number to your financial institution. Your checking account may be debited 1-800-472-9297 as soon as the same day we receive your payment. II we can not collect the funds etctronically at first presentment, we may issue a draft against your account for the amount of the check. Customer Service, Lost Authorization for Electronic Payments: By using the American Express Pay By Computer, Pay By Phone or any or Stolen Card and all other American Express electronic payment service, you will be authorizing American Express to initiate an other services electronic debit to the financial account you specify in the amount you request. To use Pay By Computer, please 1.800.525.3355 visit us at vflov.americanexpreSS.com. Lost or Stolen Card: If the Card is lost or stolen in the Unted States, contact us immediately at 1.000-9923404. 24 hours/7 days Outside the U.S., contact the nearest American Express Travel Service Office or call us celled at 336-3934111. You are fully protected against any fraudulent use of the Card when you notify American Express before R is fraudulently used. Car Rental Loss and Your maximum liability is $50 should you fail to repod its loss or theft. Damage Insurance Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual lee for 1-800-338-1670 the Additional Platinum Card is $175.00and for each Additional Grid Card on the Platinum Card account the annual fee is $45.00. Renewal Cards are issued every three years. If the Card you carry is damaged, you may have it replaced sooner Hearing Impaired by calling Customer Service. The $5 annual subscription fee for Departures magazine is included in the annual fee for (9am-5pm EST) your Platinum Cardmembership. If you do not wish to receive Departures magazine, please call)-877-5093993, Monday 1TY: 1.800.221.9950 through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep your copy of tit charge slips for companson to your billed charges. The Statement Closing Date is the last date that FAX: 1-800-695-9090 charges and credits are processed to appearon the statement. Your account will be Past Due if payment for your previous In NY: 1-800-522-1897 month's statement was received after the closing date. To keep your account current, pay by the payment due date shown on your statement Travel Emergency and Billing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your bill Is wrong, or if you Worldwide Personal need more information about a transaction which appears on your statement, write or call the Customer Service Assistance and Fine department as indicated on your paper statement, or dick co the Customer Service link onine. We must hear from you no Dining later than 60 days after we sent you the first bill on which the error or problem appeared. Although you may telephone us, 1-800-345-AMEX doing so will not preserve your rights. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Describe the error and explain, if you can, why you believe there is an error. If you need Platinum Card Travel more information, describe the item you are unsure about. You do not have to pay any amount in question while we are Service and Fine Hotels, investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your Resorts & Spas nquiry, e cannot report you as delinquent or take any action to collect the amount in question. Please retain any receipts 1-800-443-7672 pertinentwto your claim. iperti Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you Platinum Card purchased with the Card, and you have tried in good faith to coned the problem with the merchant, you may not have to By Invitation Or* pay the remaining amount due on the goods or services. You have this protection only when the purchase pnce was more 1.800.321-RSVP than $50 and the purchase was made in your home state or w:thin 100 miles of your mailing address. (If we own or operate the merchant, or if we mailed you the advertisement for the property or services, all purchases are covered regardless of amount or location of purchase.) In Case 01 Elton or Questions Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at way.americanexpren.00m, or you can call us at 1-800-IPAY-AXP for Pay By Phone and Pay O By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Correspondence Express Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction is wrong, please contact us as soon as possible. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. Customer Service When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; P.O. Box 7825 C.S 3. Describe the error or the transfer you are unsure of, and explain as clearly as yoa can why you believe there is an error Ft. Lauderdale, FL or whyyou need more information. We will investigate yaw complaint and correct any error promptly. If we take more than 33329.7825 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. Express Cash Credit Balance: If a credit balance (designated "CR) is shown on this statement, it represents money owed to you. You Operations may make charges against the creditbalance or request a refund. Requests for refunds should be made in writing to the P.O. Box 297815 Refund Unit at the Customer Service address indicated on your paper statement, or click on the Customer Service link online. If you do not make sufficient charges against the credit balance or request a refund, we will, within 30 days after Ft. Lauderdale, FL expiration of the six-month period following the date of the first statement Indicating the credit balance, issue a checkto you 33329-7815 for the credit balance in your account if the amount is 51.00 or more. Important Notice to North Dakota Residents: If Payments an account is past due lor two or more biting cycles, a late payment fee of 1.75% of al past due amounts will be added. P.O. BOX 2855 NEW YORK NY 10116.2855 Change of Address a correct on front de not use Name Company I I I Name areet Address Cat Site 1 Li ZIP Coae 171 Providing youremail Area Cede address to American Hone Phcoe Express will enatde you Area Code aid t0reiCeive Special offerS, I I j Work Phone suited to your needs. Email EFTA01726604 DUPLICATE COPY Accarg gait* Closiv Oak Page 3 of 8 )OOO(-)COCa 01/11/04 Aniouat New Activity Continued 12/11/03 PAYPAL 'ANTONIOMART 402 935 7733 CA 115.00 PROFESSIONAL SERVICE 12/12/03 BANANA REPUBLIC 9811NEW YORK 160.75 APPAREL/ACCESSORIES 12/14/03 POLO RETAIL CORP NEW YORK NY 157.51 GENERAL MERCHANDISE 12/15/03 CRAFT NEW YORK NY 26.73 FOOD AND BEVERAGE TIP 00000500 12/15/03 ANN TAYLOR STR:0362NEW YORK NY 265.86 WOMANS APPAREUACC 12/15/03 TOWER CHEMISTS INC NEW YORK NY 47.35 PRESCRIPT1ONS/SUNDRIES 12/15/03 BLOOMINGDALES NEW YORK NY 879.65 lAUREN/ARMANI COLLECTIO Descmdion ADVANCED COLLEC SOCKS 12/17/03 CIRCUIT CTY 93679NEW YORK NY 173.78 ELECTRONICS/APPUANCES 12/18/03 BERGDORF GOODMAN NEW YORK NY 335.65 MANOLO BLAHNIK FASHION 12/18/03 ANN TAYLOR STR: 0362NEW YORK NY 137.68 WOMANS APPAREL/ACC 12/22/03 ESSENTRIC SHOE BOUT1ST. CROIX VI 89.00 MISC 12/23/03 ST JOHN EDITIONS EDGARTOWN MA 198.40 GRAL MDSE 12/23/03 SAMBOULA COLLECTIONSSAINT JOHN XX 142.00 GIFT ITEMS 12/23/03 BAMBOULA COLLECT1ONSSAINT JOHN XX 30.00 GIFT ITEMS 01/06/04 FOOD EMPORIUM 9703 NEW YORK CITY NY 51.70 GROCERIES 01/10/04 COMPUSA#0611 WEST PALM BEA FL 107.04 33409 COMPUTER HARDWARE, SOFTWARE, ACCESSOFIES CONTACT NAME NOT AVAILABLE CONTACT PHONE NUMB. NOT AVAILABLE THANKS FOR SHOPPING AT COMPUSA! Total of New Activity New Charges Payments/CredIts 3,313.10 .3,076.93 EFTA01726605 DUPLICATE COPY Page 4 of 8 frOgrotio EFTA01726606 MembeF4YRIMIefakils' Monthly Statement and Program News For questions about your Statement Period Membership Rewards account, contact November 1, 2003 - November 30, 2003 1-800-AXP-EARN Account activity after this period does not appear on this statemem (297-3276) Pr pied lcc Available Points veyvw.americanexpress.com/rewards 31,742 American Express Membership Rewards Points are available when charges are PO Box 297813 paid in full and all your accounts are In Everyday Spend Points Earn Double Points for all Ft. Lauderdale, FL 331299785 good standing. earned this period: your Everyday Spend- Available points include everyday groceries, gas, pharmacy spend points. 29 Account Summary Opening points balance 27,938 New points earned +3,804 Points transferred or redeemed 0 Reinstated points and adjustments 0 New points balance =31,742 New Points Earned 11/01/03 - 11/30/03 Points Activity On Spend Everyday : Bonus Points Total Points Activity Eligible Charges is Awarded Per Card 3,775 29 0 3,804 Totals 3,775 29 0 3,804 ternakerthp Ragas pea end may be trantarred or Warned a beg as all eroded Cad drafts ben weal swop.Pais vansirred a redeemed canra be remded paw 'do dM wegrzen Ferrets points can be reinstated to, by caging the minter wended below. Erwide Card cremes a re allredblhe Member)* Pewards wowarn Terms and Ccolbons in your Parthertao Raman Gude. II we rase quests% pfrdSe Vlid we-some/Ica xpress.comfrewarde or call 1.900-AXPEAPN (297-3276).9mm overseas. cal *06x13354164799. Earn More! New ways to earn points. IMPORTANT NOTICE OF MEMBERSHIP REWARDS® PROGRAM CHANGES AMC.frar. CX p re as For each transfer of points into the Frequent Flyer program of Please note important a US'airline, a fee of $0.0004 per point, with a maximum fee program changes. of $50, will be charged to your Card account. We charge this fee to offset the federal excise tax we must.pay on such (MR Message 9193) transfers. The fee may be more or less than the actual amount of the excise tax we pay on any individual transfer. IMPORTANT NOTICE OF MEMBERSHIP REWARDS® PROGRAM CHANGES kAbeneen expiirto• Effective March 15, 2004, 1) the fee to reinstate points Please note important MEMIleAS.NIt forfeited for late payment will increase to $29 for each month program changes. of points reinstated, 2) for Cardmembers who cancel their Sti Unlit Membership Rewards enrollment (or all Card Accounts (MR Message 6288) enrolled in the program), but still have one Card account open, the time period to redeem accrued points will change from 6 months to 30 days, 3) for each Corporate Card linked to a Membership Rewards account with another enrolled charge Card, the additional annual fee will increase to $35. Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726607 isi m ilaICATE COPY Arnerican eneeC Express• kthrnbn. R nt Nutitar Page 6 of 8 14 1A H I el A D. Get Great Value with National!. New in 2004, National lets Membership Rewards® enrollees To redeem for National use certificates towards the best Daily, Weekend or Weekly Car Rental certificates, rates available at the time of booking. Customers also get to visit e%National choose the vehicle they prefer in the car class reserved. wvntamericanexpress. conarewards or call Book your reservation by visiting www.nationalcar.com or 1.600•AXP•EARN calling 1-800-CAR-RENT (227-7368). (297.3276). (MR Message 1098) Ndiond vobehers oil be yard rill the bet rear rare aralthlo throtgh Katona verbs reamvaaen or nab sib al the line d reservalitn. Varier wi be ode, wth the test slat rile ard on* 41 any el Nab:oars oletes n only . a rob pen'seartrxe. Voucher rats. ate nal odd web Koreas core:rad rata. etch as 10x Points at FTD.COM® This Valentine's Day! Find the perfect way to show how much you care this Shop at Valentine's Day with specially designed FTD® bouquets ftd.comramexpromo arid earn 10x Points. FTD.COM including roses starting at just $39.99, gift baskets, teddy bears and other fine gifts. Plus, earn 10x Membership (Bonus ID 1675) Rewards® points when you shop at www.ftd.com/amexpromo. Otter era 12/3101. Caren be cardinal wit abet abets or rade! eremeliont. Net void an Dioneyro prodtoto To bo elobio to ern bonus pooh You mutt be errobd in the Membernhja Rewards IXo;rarn pt to tine d Dr:chase ecd charge row poem, b an efotle. enreed American Exprenta Card. emus p5tts wD be crederd to vow scant wain 10-12 web,. earn ID: 1675. Earn 10,000 Hilton HHonors® bonus points! Now through March 31, 2004, earn 10,000 Hilton HHonors To transfer Membership bonus points when you transfer a minimum of 30,000 Rewards points to Hilton Membership Rewards® points to Hilton HHonors. You HHcnors, go to viww.americanexpress. normally earn 1,300 Hilton HHonors points per 1,000 con /rewards or call Hilton Hilonors• Membership Rewards points tranferred. Hilton HHonors 1.800•AXP EARN points can be redeemed for a world of exciting rewards, (297-3276). including stays at more than over 2,500 Hilton Family hotels (MR Message 9307) worldwide. For reservations at Hilton HHonors Hotels, visit www.hlitonhhonors.com or call 1-800-HHONORS. Linn alone bonus p.. marter.Avalablo 1/1O444lOt to biontershp Rewards enoTeee mule U.S. only. Hike HHonors merrborshb. earn Poebt Wes., aril redarorion el poets we obvert to Women Teens ard Caldrons. Virus Protection and Sx Pts from Computer Associates Help protect your computer from those nasty viruses and Get virus protection plus hackers with eTrust'" EZ Armor'" Security Suite from earn 5x points from Computer Associates at Computer Associates, PLUS earn 5x Membership Rewards® www.mitetrust.com/ points when you use your Card and order from americanoxprossrowanis ComputerAssociates• www.my-etrust.com/americanexpressrewards. Includes a full range of antivirus,firewall and privacy features with (Bonus ID 3591) automatic updates and adjustable protection. Ohs veld kir profaner kern vore= usteom from 12/1O3-93U04. To to orbit b eon terra c pants you oust be emerged into c4 mbar ard charge yaw mattes' loan dolor., erred On/km . toirear Raval ltiLmrearicrroal ceigrits.wl bePr:ro a dkd*to sour account valthin6.8 weer, &bertha:got wear to yar bang stare* Bonne O: 360. Spend the Cold Months Warming Up Your Decor At The Home Depot®, use your American Express® Card to For store locations, visit transform your home. From flooring, window treatments, homodopol.com or lighting, paint and cabinetry, make your home a warm expo.com. welcome. And you can redeem points for Home Depot Gift (MR Message 3161) Cards up to $500, good at every Home Depot and EXPO® Design Center. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726608 DUPLICATE COPY /scan.,Ntrtber Page 7 of 8 )000(-)COCC 01/11/04 s Custo)nExtras- r. Discontinuation of Amtrak® Benefit Log on to www.americanexpress. As of January 11, 2004, Platinum Card® members will no longer corntplatInumbenefits for receive complimentary access to Amtrak® ClubAcelir lounges with more information on the the purchase of a same-day ticket. We regret any inconvenience this benefits available to you may cause. For a complete list of your Platinum Card benefits and as a Platinun Card member. services—including our newest partners and programs--please visit our Web site, www.americanexpress.com/platinumbenefits. (CE 104121) Share the Benefits of the Platinum Card® To apply or learn mere, cal 1.800.525.3355. The Give someone close to you an Additional Platinum Card. They can Annual Fee for each enjoy many of the unique Card member benefits you are currently Additional Platinum Card entitled to as a Platinum Card member, such as the International is $175. Airline Program, the Fine Dining Program and Platinum Card® (CE 104098) Concierge. What's more, they WM benefit from the convenience of world-class American Express® Customer Service, 24 hours a day. Terms, Conditions and Restrictions apply. The Additional Card member must be 18 years or older, and must have never had defaulted account with American Express. Any account you have with American Express must not be in default. Mortgage Rates are Still Low! Contact us today! Call 1.800-AXP•1008 or go to If you're looking to buy a home or to refinance your current mortgage, Mortgages www.americanexpress. from American Express` can save you hundreds of dollars a month in mortgage con/mortgages. Use payments. Plus, its fast and easy to get a same-day loan decision. offer code C62. (CE 104138) UORE55 'All residential mortgage loans and related services are offered and provided by and through PHH Mortgage Services. American Express does not solicit, offer, endorse, negotiate, or originate any mortgage loan products, and is neither a licensed mortgage broker nor a licensed mortgage lender. Financing provided by PHH Mortgage Services, 3000 Leadenhall Road, Mt. Laurel, NJ 08054. Arizona Residential Mortgage Licensee #BK 00010039, Licensed by the Department of Corporations under the California Residential Mortgage Lending Act, Georgia Residential Mortgage Licensee, Illinois Residential Mortgage Licensee, Massachusetts Licensed Lender #ML1653, New Hampshire First Mortgage Banker #5625-MB and Second Mortgage Home Lender #5626-MHL. Licensed by the N.J. Department of Banking and Insurance, Licensed Mortgage Banker— NYS Banking Department, Rhode Island Ucensed Lender, Minnesota. This is not an offer to enter an interest rate lock-in agreement. Licensed First Mortgage Banker and Secondary Mortgage Lander by Pennsylvania Department of Banking. PHH Mortgage Services is an Equal Housing Lender. 28 New Properties Added To make reservations or to learn more about Flue The Fine Hotels & Resorts program has added 28 exciting properties Hotels 8 Resorts, call to its exclusive membership for 2004. When you make your Fine PTS at 1.800-443.7672 Hotels & Resorts reservations through Platinum Travel Service, you'll or refer your travel receive valuable amenities, including a room upgrade at check-in professional to PTS. when it is available, daily Continental breakfast for two, a guaranteed (CE 104123) 4pm late checkout, and a special gift, service or benefit that vanes by property. Program Terms, Conditions and Restrictions apply. American Express acts solely as sales agent for travel suppliers and Is not [stile fa the actions or inactions of such suppliers. CST it 1022318-10, Washington UBI #600-469-694, ML 01192, TA-149. Registered Ohio travel agency. Program Code: C312:0000. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726609 DUPLICATE COPY ed ref AxoLni Number Page 8 of 8 XXXX-XXXX) A Tax-Time Aid Now Available Online Look for your 2003 Yew End Summary in the mail The Year End Summary--a detailed report of all charges billed to your beginning January 2004. account during 2003--provides you with an invaluable aid at tax time. You will be able to access And with the improved online version, you will continue to view a your Online Year End report of all your charges, but with increased flexibility and Summary starting %ca.fmcW.wan functionality. The online version enables Platinum Card members to February 5, 2004. sort transactions by date, merchant name, or charge amount. You (CE 104126) can also view your own charges, just the charges of an Additional Card, or all your charges on your account at once. With the easy navigation toolbar you can choose from categories such as Travel, Restaurant, and Merchandise to get a comprehensive look at the charges you've made in a particular category. Sign Up for American Express® Alerts To sign up for Alerts, visit www.amerIcenexpress. Get important information pertaining to your Account delivered to you conValerts. --whenever and wherever you want. With American Express Alerts, you can choose to be notified when your payment is due, irregular (CE 104153) account activity is detected, your payment is received and when you are approaching your line of crediVspending limit. Alerts can be sent to your e-mail address, mobile phone, pager or PDA. Now Accepting the American Express® Card! If there are other places where you would like to Law America - A plan that provides legal protection with law firms see the Card accepted, nationwide. Benefits include trial representation. 1-800.453-9376. please call the Customer www.lawamerica.net Service number that is located at the top of your statement or the number The Oak Room Restaurant - Gourmet cuisine, fine wine and an that is on the back of your elegant and unique destination place. 263 Prospect Ave., Brooklyn, Card. NY. 718-788-0400. www.oakroomrestaurant.com (CE 104070) Creative Playthings - Manufacturer and retailer of quality wooden swing sets. Call 1-800-24-SWING or visit us at www.creativeplaythings.com! Creating fun since 1951! Fill your Wallet with Savings at Costco! Simply bring this statement into your local You are invited to take advantage of a Costco membership offer for Costco warehouse. American Express® Cardmembers. Sign up for a Costco membership Costco membership is $45 by April 30, 2004, and receive a $10 Costco Cash card to use toward per year (plus tax where your first purchase. The sooner you join, the more you can save. applicable) and Includes a Cosrco free spouse card. Costco Cash card offer expires April 30, 2004. Marketing Campaign code 19243. Valid for new Costco members only. (CE 104135) Stay with Holiday Inn® and get a $15 Lowe's Gift Card Visit www.holiday•Inn.com or Use your American Express® Card to book and pay for a Holiday Inn® call 1.800-HOLIDAY or hotel Best Breaks"' package between January 15 and April 30, 2004 your travel agent to and you'll enjoy more than a comfortable room and free hot reserve your room and set breakfast. You'll also receive a voucher redeemable for a $15 Lowe's free breakfast with Holiday Inn's Best Breaks rate. Gift Card. (CE 104137) For use at any Lowe's store for payment of purchases. Not a credVdelit card and has no implied warranties. Redeemable for merchandise only unless prohibited by law and cannot be used to make payments on any charge account. Unused amount can be used for future purchases. Lost or stolen Gift Cards can only be replaced upon presentation of original sales receipt for any remaining balance. It will be void if altered or defaced. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726610 DUPLICATE COPY Platinum Card® Statement of Account Pr nd For mwmos MIN 02/11/04 Page 1 of 8 New Please Pay By Pre'loos agave $ FromutorsitS Now Moron $ Balance $ 02/26/04 2,762.59 * 35474 3,549.19 2,957.04 Please refer to page 2 for important information regarding your account Effective March 15th, 2004 significant changes to the Membership Rewards® program will be implemented. Please refer to your Membership Rewards point summary statement for further details. If you have questions regarding these changes, please contact Membership Rewards at americanexpress.com/rewards or 1.800-AXP-EARN (297-3276). Terms - Payable in full upon receipt of statement. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800.525.3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800-525-3355. Activity .fraal* P°"`cda FaolanSperoIng Amount: New Activi for Card XO0C PAYKIRT... RFC VERgitlAVIcY°14 , .. sE900 GOOOMA tNEW YORKW4NY 5 Oki .GUCCf SHOES ,im.mcoriVior 20 Ate P BEACH: 5.; . /241141t6TP9m1VPAUHEAM3s. a.7'. 01/10/04 BCBG 8646 WEST PALM BEACH FL 51.94 APPAREL ACCESSORIES 01/13/04 RIZZOU BOOKSTORE 31 NEW YORK NY 305.35 BOOK/PERIODICAUNEWSPAP 01/13/04 BERGDORF GOODMAN NEW YORK NY 822.29 GUCCI SHOES 01/13/04 BETTER YOUR HOME NEW YORK NY 33.01 FURNISHINGS/ACCESSORIES FOR CUSTOMER SERVICE CALL 212-7345800 + Paa job Co ea pertoration below. &Val am realm ugh yew Payment Continued on Page 3 Please pas By: Please enter account Payment Coupon 02/26/04 number on all checks and correspondence. Payable In U.S. Dollars upon receipt with a bank in the U.S. or money order, sable through the Total Amount DueU.S. banking system. $2,957.04 To Pay by Phone call 1-800-I-PAY-AXP or NEW YORK N -6217 1-800-472-9297. 1.1.101...11..... Check here if address or telephone number has changed. Note changes on reverse side. Mall Parent to: AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 EFTA01726611 DUPLICATE COPY naau Page 2 of 8 Payments: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Dollars and drawn on a bank located in the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on your check Do not send cash. Payments received after 12:00 noon or on weekends or holidays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited uponeeceipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process cheds electronically, at first presentment and any re-presentments, by transmitting the amount of the deck, routing To Pay By Phone number, account number and check serial number to your financial ins-Hutton. Your checking account may be debited 1-800-472-9297 as soon as the same day we receive your payment. It we can not collect the funds electronically al fist presentment, we may issue a draft against your account for the amount of the check. Customer Service, Lost Authorization for Electronic Payments: By using the American Express Pay By Computer Pay By Phone or any or Stolen Card and all other American Express electronic payment service, you wia be authorizing American Express to initiate an other services electronic debit to the financial account you specify in the amount you request. To use Pay By Computer, please 1.800.525-3355 visit Ls at www.amencanexpress.com. 24 hoursf7 days Lost or Stolen Card: If the Cat is lost or stolen in the United States, contact us immediately at 1-800-992-3404. Outside the U.S., contact the nearest American Express Travel Service Office or call us collect at 336-393-1111. You are fully protected against any fraudulent use of the Card when you notify American Express before d is fraudulently used. Car Rental Loss and Your maximum liability is 650 should you facto report its loss or theft. Damage Insurance Charge Card and statement information: The annual fee is $395.00 for the Basic Patinum Card. The annual fee for 1-800-338-1670 the Additional Platinum Card is $175.00and for each Additional Gold Card on the Platinum Card account the annual fee is 645.00. Renewal Cards are issued every three years. If the Card you cant' is damaged, you may have it replaced sooner Hearing impaired by calling Customer Service. The $5 annual subscription fee for tfi partures magazine is included in the annual fee for (9em-5ptim EST) your Platinum Card membership. If you do not wish to receive Departures magazine, please call 1.877-509-3993, Monday 111: 1-800-221-9950 through Friday, gam • 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep FAX: I.800-695.9090 your copy of the charge slips for companson to your billed charges. The Statement Closing Date is the fast date that charges and credits are processed to appear on the statement. Your account will be Past Due ff payment for your previous In NY: 1-800-522-1897 month's statement was received after the closing date. To keep your account current, pay by the payment due date shown on your statement Travel Emergency and Billing FligttsSummam: In Case of Errors or Questions About Your Bill: II you think your bil is wrong, or if you Worldwide Personal need more infermatioh out a transaction which appears on your statement, write or call the Customer Service Assistance and Fine department as indicated on your paper statement, or dick on the Customer Service linkonline. We must hear from you no Dining later than 60 days after we sent you the first bill cn which the error or problem appeared. Although you may telephone us, 1.800.345-AMEX doing so will not preserve your rights. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar Platinum Card Travel amount of the suspected error; 3. Describe the error and wads*, if you can, why you believe there is an error. If you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we are Service and Fine Hotels, investigating, but you are still obligated to pay the parts of your till that are not in question. While we investigate your Resorts & Spas inquiry, we cannot report you as delinquent or take any action to collect the amount in question. Please retain any receipts 1.800-443-7672 pertinent to your darn. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you Platinum Card purchased with the Card, and you have tried in goqd faith to comet the problem with the merchant, you may not have to By Invitation Only pay the remaining amount due on the goods orservices. You have this protection only when the purchase pricewas more 1.800.321-RSVP than $50 and the purchase was made in your home state or witNn 100 miles of your mailing address. (If we owner operate the merchant, or if we mailed you the advertisement for the property or services, all purchases are covered regardless of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service link online at www.americanexpress.com, or you can call us at 1-8004PAY-AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Correspondence Express Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction is wrongs please contact us as soon as possible. We must hear from you no later than 60 days after we sent you Customer Service the FIRST statement on which the problem or error appeared. When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; P.O. Box 7825 C.S 3. Describe the error or the transfer you are unsure of, and explan as clearly as you can why you believe there is an error Ft. Lauderdale, FL or whyyou need more information. We wit investigate your complaint and correct any error promptly. If we take more than 33329-7825 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takesus to complete our investiaalion. Express Cash Credit Balance: If a credit balance (designated 'CR) is shown on this statement, it represents money owed to you. You Operations may make charges against the creditbalance or request a refund. Requests for refunds should be made in writing to the P.O. Box 297815 Refund Unit at the Customer Service address indicated on your paper statement, cr click on the Customer Sernce link Ft Lauderdale, FL online. If you do not make sufficient charges against the credit balance or request a refund, we will, within 30 dam after expiration of the six-month period foloveng the date of the first statement indicating the credit balance, issue achect to you 33323-7815 for the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: If Payments an account is past due for hvo or more billing cycles, a late payment fee of 1.75% of all past due amounts will bo added. P.O. BOX 2855 NEW YORK NY 10116-2855 Change of Address H correct on front do not use W110 CallPant r_l__ awn. Sam Address LI TI . I City. Staeo Zp Coda T _L- TT71- 1-T-I Area Code and i Providing your email address to American Wow Promo Area cede and T Express will enable you to receive special offers, j Work Phone suited to your needs. P1 Email EFTA01726612 DUPLICATE COPY Azovnt Ntniter ebernato Page 3 of 8 )0000CCOa 02/11/04 MIOLIP1 New Activity Continued 01/14/04 AGATHA AT 58TH ST NEW YORK NY 616.99 06/JEWELRY 01/16/04 TOOJAYS PALM BEACH WEST PALM BEACH FL 26.17 CATERING 01/17/04 TOOJAYS PALM BEACH WEST PALM BEACH FL 31.39 CATERING 01/18/04 OFFICE DEPOT, INC. WEST PALM BEACH FL 54.00 OFFICE PROD. & SUPPLIES NOTES,POST-IT,POP-UP,3X3,12PK POST-IT,P0P-UP,DISPENSR,3X3" BINDER,RR,VIEW,LCK,1*,BLACK DISPENSER,DESKTOP,FOR 3/41N 01/18/04 MUVICO PARISIAN 20 W PALM BEACH. FL 46.50 MOTION PICTURE THEATERS 01/1W04 AMICI RISTORANTE & BAR PALM BEACH FL 34.74 FOOD AND BEVERAGE TIP 00000400 01/21/04 SONY STYLE-NEW YORK NEW YORK NY 97.71 AUDIONIDEO SLS/SVC 01/22/04 BRITANNICA SUBSCRP 800-323-1229 IL 10.81 ON-LINE SUBS 01/24/04 SWISS ARMY RETAIL NEW YORK NY 244.41 MERCHANDISE 01/24/04 POLO RETAIL CORP NEW YORK NY 1,030.85 GENERAL MERCHANDISE 01/31/04 MIRAFLORES LTD, DORKING 9750 69.89 Pose Stedtg UNITED KINGDOM Description GOODS 01/31/04 REDENVELOPE 877-733-3683 CA 40.90 GIFTS 02/10/04 POP NEW YORK NY 32.24 FOOD/BEVERAGE FOOD/BEV 2&24 TIP 4.00 Total of New Activity New Charges 3,549.19 Payments/Credits 4,354.74 EFTA01726613 DUPLICATE COPY •ed Pago 4 of 8 m:x'Zxx'"Tot'000 EFTA01726614 MembeNlitHiglaisii Monthly Statement and Page 5 of 8 Program News .4 Exr re For questions about your Statement Period Membership Rewards account, - December 31, 2003 Contact December 1, 2003 1-800-AXP-EARN Account actMly after this period does not appear on this statement (297-3276) Available Points www.americanexpress.conVrewards • tenter 34,289 American Express Membership Rewards Points we available when charges are PO Box 297813 paid in full and all your accounts are in Everyday Spend Points Earn Double Points for all Ft. Lauderdale, FL 33329-9785 good standing. earned this period: your Everyday Spend- Available points include everyday spend points. 20 groceries, gas, pharmacy Account Summary Opening points balance 31,742 New points earned +2,547 Points transferred or redeemed 0 Reinstated points and adjustments 0 New points balance =34,289 New Points Earned 12/01/03 - 12/31/03 Points Activity On Everyday Spend Bonus Points Total Points Activity Eligible Charges Points Awarded Per Card 2,527 20 0 2,547 Totals 2,527 20 0 2,547 Monteislip Rorer& pants earned may botrvolerred or redeemed as be; as all recoiled Cad ecooun!n Na in oxel starring Pekto tantecred cc redeemed e.vnet be reverted b.tk 11e0 the progran Forfeited points can be ...lost:defiler a fee by (telling the number provided below. Elsible Crud chargra ac attired et the hIcenberctip Rams& program Term: ark Ccedecoo in your Mernberthp Rewards Sod,. y yeu tam. ques'ions pleasevisit YiWer.OrrftliCanexpresmomrreivards a eat 1,00)-A(O.EARN ;79732 27€). From worsen, oat *eta, 305416-2M Earn More! New ways to earn points. IMPORTANT NOTICE OF MEMBERSHIP REWARDS® PROGRAM CHANGES American exprise Effective March 15, 2004, 1) the fee to reinstate points Please role important forfeited for late payment will increase to $29 for each month program changes. of points reinstated, 2) for Cardmembers who cancel their Membership Rewards enrollment (or all Card Accounts (MR Message 6288) enrolled in the program), but still have one Card account open, the time period to redeem accrued points will change from 6 months to 30 days, 3) for each Corporate Card linked to a Membership Rewards account with another enrolled charge Card, the additional annual fee will increase to $35. IMPORTANT NOTICE OF MEMBERSHIP REWARDS® PROGRAM CHANGES Anierttax.expriite Effective March 15, 2004, for each transfer of points into the Please note important Frequent Flyer program of a US airline, a fee of $0.0004 per program changes. point, with a maximum fee of $50, will be charged to your Card account. We charge this fee to offset the federal excise (MR Message 9193) tax we must pay on such transfers. The fee may be more or less than the actual amount of the excise tax we pay on any individual transfer. Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726615 ICATS COPY gr American Exrress• at.ME..18ERStily: near • Page 6 of 8 A. if. E II D." .1\ Rewarding Ski Vacations from Vail Resorts! Conditions are excellent for a getaway to Vail, Beaver Creek, Call 1.886471-2047 or Breckenridge', Keystone and Heavenly resorts. Redeem visit wvinv.snow.com for VAIL RESORTS' packages, pricing, and Membership Rewards® points for ski vacations, lift tickets, information. Just Another Day Is Paradtre lessons, and rentals! Plus, we're offering the Big Deal at Keystone--hotel rooms from only $69/night and 2-bedroom (MR Message 8139) condos from $109/night! Offer includes free activities such as sleigh rides, ice skating, snow shoeing, wine tasting and more. Keyetore atm valii midweek In Car. Wel Sala Ridge eado ambit 1/14/744 ard 3.1.4/16414 ea*Ay tne. Not yard kr pretax.torderoeses. basal co avakterty. Pan object to <hype et ReettbausblichsA ebbe V*. Smith & Wollensky Restaurant Group Certificates Redeem points for a $100 or $250 Certificate, valid at any To redeem Membership Smith & Wollensky location throughout the country in New rewards,' points visit York, Miami Beach, Chicago, New Orleans, Las Vegas, www.amerIcanexpress. corn/rewards or call Washington D.C., Philadelphia, Columbus, Dallas and 1-800-AXP-EARN Houston. In addition, visit Smith & Wollensky's six New York (297-3276). City concepts: Maloney & Porcelli, Park Avenue Café, (MR Message 8015) ONEcps, The Manhattan Ocean Club, The Post House and Cite. For more information on restaurant locations, visit www.smithandwollensky.com or call 1-877-783-2555. Earn Double Points on Toshiba Computer Products Shop online at www.shoptoshiba.com, your direct source Earn double points today for Toshiba computer products, and uou can earn double by shopping on vAvw.shoptoshiba.com TOSHIBA points every time you use your eligible, enrolled American Expresso Card from 1/15/04 - 3/15/04. Choose from a wide selection of portable computers, accessories, wireless (Bonus ID 1609) technology products, Pocket PCs, projectors, mobile server computing solutions and more. absinten 3000 bates port per Pareaebon ad 10000 bonus D&S Der Carimernbee awing prerrotat pate. To can Lw . paints, sou mat be mob.. the Warteeterp Remade. sagam at to time d wawa aid Charge your pasha. wt an eclat enfold ATM.. Express. Cant. Bonus pants beats.. b rex seer.rt otthas SS weeks. Banta ID: 16C9. 10x Points Plus the Perfect Gift at GiftSense.com Gift Sense" online shopping provides smart ideas and Earn 10x Points at answers for every gift giving need—in one convenient place. www.gittsense.com ,Gift Plus, you can earn 10x Membership Rewards® points! As a trusted partner of FTD.COM®, GiftSense.com otters secure ramexmr1 - EVERYDAY, ALL YEAR 'Sense transactions, guaranteed satisfaction, dependable delivery and quality products. (Bonus ID 5842) 12/31A14. Not vale in rd. etas or sat other talaa Prand ace eck.es thb.r. To earn boss pd.. you muse be enrOkd in the Martins* Reward, preys. Id the era d puduae. h. 0 .9 6 YOJr purchase ban ergble, emoted Arnefican Emma Ca Rows Mae 'labs 00. 0116 Your attain valin 10.12 wee.. Stan Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726616 DUPLICATE COPY Pr od Fee /CardNarrter C'cc'rq Da:e Page 7 of 8 )00000CCOM 02/11/04 CustomExtrar Enjoy Access to Once-in-a-Lifetime Experiences For a list of By Invitation Only events, call These exclusive and unique experiences range from sports and fine -321-RSVP from 1.800 dining to the visual and performing arts. They are custom designed 8am - 11pm EST, or visit s. o for Platinum Cards members and are unavailable to the general us online at www.americanexpress. public. Past offerings have included a wine dinner with an comfbyinvitatIononly. :tso lt:'"Lk r.,to appearance by a world-renowned wine critic, and the opportunity to watch a famous artist at work in uis private studio. You can also (CE 104166) choose to redeem Membership Rewards® points for By Invitation Only® events. Terms and Conditions apply. Get MONEY Magazine for Only $9.99! To subscribe, please call 1.888.276.2508. When For practical advice and information on how to invest, save and placing your order you spend, try MONEY magazine for only $9.99 for 1 year (14 issues)--our must mention American LOWEST PRICE AVAILABLE ANINVHEREI You'll save over 82% off Express offer code M1 01BGJU7 and pay with the cover price. Your subscription will be entered into the Preferred money Subscriber's Automatic Renewal Program*. your Card to qualfy for this special offer. •Preferred Subscriber's Automatic Renewal Program•-Your subscription will be (CE 104222) automatically renewed annually without interruption unless you tell us to stop. At the end of your initial term and before the start of each new term, MONEY wil charge your American Express• Card in time to lock in the savings then in effect (current savings are 82% off the cover price). You can cancel at any time and get a full refund on all unmailed issues. Platinum Card Concierge Platinum Card® Concierge • Assistance 24/7 is available to you around It's like having a personal assistant available around the clock to help the dock, 365 days a year. you accomplish the extra touches to make each day and each event Call 1-800-345-AMEX, exceptional. When you simply don't have enough time to get option 2. everything done, turn to Concierge, your valuable resource and (CE 104249) guide. Assistance is available for tasks as straightforward as reserving a table for dinner, as exhausting as planning activities for your vacation, plotting a surprise party or finding a gift for the person who has everything. You are responsible for any purchases and/or shipping charges you authorize. Premium Global Assist • Travel with Confidence Call 1.800-345.2639 for assistance. Leave your wallet on the Orient Express? Need to find a doctor in Outside the U.S., cal Rio? Thanks to Premium Global Assists from American Express, you 715-343-7979 collect. can get the medical, legal or financial help you need when you are 104165) 100 miles or more away from hate. Premium Global Assist can direct (CE you to English-speaking medical and legal professionals, guarantee hotel check-in even if you've lost your wallet, provide free emergency roadside assistance, coordinate emergency medical transportation, as well as help you with visas, passports, lost luggage, and more. Terms and Conditions apply. Luxury Suites & Premium Tickets Program For a complete list of the games and events Enjoy access to some of the best seats in the house through currently available, visit our Luxury Suites and Premium Tickets Program offered as part of www.americaexpress. Platinum Card membership. Luxuriate in our suites at venues in New comiluxurysultes or call York and Los Angeles while you take in the best in professional 1.800.321-RSVP. entertainment. Whether for a night of client entertaining or a special family occasion, the private suite offers great seats to some of the (CE 104248) most sought-after sporting events and live performances. All sales are friar and nonrefundable and resale Is prohibited. Details and prices are subject to change. Suites are available on a first-come, first-served basis. Al ticket orders are subject to service changes. Ticket limb may apply. Availability is limited. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726617 DUPLICATE COPY tacitMtnbt Page 8 of 8 =000 Enjoy Access to Delta Crown Room Clubs® For full program details and a list of locations, visit As a Platinum Card® member, enjoy access to 41 Delta Crown Room VAVVtalllericanexpress. Clubs in airports worldwide. Present your Platinum Card, Delta, Delta corn/platinum or call Connection'', or Song" ticket valid for same-day travel, and a Platinum Customer government-issued ID to gain access for you, your spouse and Service at the number on the back of your Card. children under the age of 21, or up to two traveling companions. Enjoy complimentary newspapers, magazines, and fully stocked bar (CE 104245) as well as access to dataports, computers, fax machines, telephones and photocopy machines. Program Terms and Conditions apply. FEE-FREE American Express® Travelers Cheques! Buy your Fee-Free American Express As an American Express Cardmember, you can purchase FEE-FREE* Travelers Cheques American Express Travelers Cheques and Cheques for Two® at before you leave! participating American Express Travel Service locations. Behind every Travelers Cheques is someone who can help in a travel emergency To locate your nearest American Express Travel Travelers 24/7-- from placing lost or stolen Cheques, to assistance with Services location, call Cheques replacing lost credit cards and passports.** 1-888-AXP-0056. 'Nat all services available at all locations. Subject to all local laws and cash availability. (CE 104193) "Proof of Travelers Cheques purchase may be required. Credit Card Replacement Assistance is for major bank-issued credit cards only. Fees for passporUcredit card replacement are the sole responsibility of the customer. For complete Terms, call 1400-221-7282. Now Accepting the American Express® Card! If there are other places where you would like to Napster - Discover and buy music in a whole new way with Napster see the Can accepted, 2.0. To buy tracks, burn or transfer any albums, visit us at please call the Customer www.napster.com. Service number that is ;Mated at the top of your statement or the number Avdeals.comiPlasma.com - Your online source for home theater that is on the back of your equipment. For more information on plasma screens, LCD TVs and Card. video projectors, call 1-877-722-8948 or visit www.avdeals.00m. (CE 104176) Times Square Brewery - Returns to Times Square at 210 West 42nd Street in New York City with its dazzling and exciting views of fabulous 42nd Street! 212-398-1234. Carry the TravelFunds® Card from American Express The TravelFunds Card— a new sale way to Carry The TravelFunds Card is a prepaid, reloadable card that's safer than your travel money. cash and isn't linked to your bank account. If it's lost or stolen, your balance is refunded, usually within 24 hours. When you carry it, you Purchase your can even get help replacing a lost or stolen passport or major credit TravelFunds Card, by visiting cards*. It's accepted at millions of places worldwide, as well as vinvw.amerIcanexpress. hundreds of thousands of ATMs**. comrtravelfundscard or by calling *Proof of TravelFunds Card purchase may be required. Credit card replacement assistance 1.88&412.6945. is for major bank-issued credit cards only (not retail store, gasoline, calling cards, etc.). (CE 104244) Fees for passpod/credit card replacement are the sole responsibility of the customer. "ATM Fees apply. For complete Terms, visit www.americanexpress.com or call 1.88&412.6945. The 2004 South Beach Wine & Food Festival in Miami Sinply visit vnriv.sobewIneandfood Join Emeril Lagasse, Bobby Flay, Alton Brown, Eric Ripert, Alain fest-cam or call Ducasse, Ming Tsai and dozens of others for an unbeatably delicious 1.866.333-SOBE. SOUTH BEACH weekend on the beach, March 5.7, 2004, at one of the country's most Mention Promo Code: WINE exciting wine and culinary events, the South Beach Wine & Food Festival. The South Beach Wine & Food Festival otters a celebrity chef winettifood0304 to receive your American Express exclusive offer. &FOOD FEST I VAL and wine-makers golf tournament, a champagne barbeque on the sand, wine and food pairing seminars, an interactive cooking lunch (CE 104233) and an elegant special tribute brunch. You will also receive 15% off the purchase of a weekend pass when you use your American Express® Card. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726618 DUPLICATE COPY 36,757 Platinum Cart) Membership Rewards Points Available Statement of Account et 01/31/04, when chs.rigcG due are paid ;,till and all accounts are in good standing. axing Deb 03/12/04 Page 1 of 10 IIIIIIIIIIIII New Please Pay By INevon &Noce $ Pa,mnticrodx$ New Ohne, $ Balance 03/27/04 2,957.04 -2,957.04 2,253.19 Please refer to page 2 for important information regarding your account See Page 7 For A Notice Of Changes To Your Agreement See Page 9 For An Important Privacy Notice Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www. americanexpress.comipaybIll. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800-525-3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800-525-3355. Activity btak"°°"e°"° Amount* New Activity for Cesd)CCOC- P:tv.img 9CE 02/11/04 FAUCHON PARIS NEW YORK NY 34.83 FOOD AND BEVERAGE 02/12/04 FOOD EMPORIUM #715 NEW YORK NY 20.81 GROCERIES 02/13/04 SUNDANCE SKI RENTAL SUNDANCE UT 99.34 RETAIL 02/13/04 SUNDANCE SKI RENTAL SUNDANCE UT 81.63 RETAIL 02/14/04 SUNDANCE SKI RENTAL SUNDANCE LIT 17.63 RETAIL 02/17/04 TOWER CHEMISTS INC NEW YORK NY 50.76 PRESCRIPTIONS/SUNDRIES 02/19/04 BERGDORF GOODMAN NEW YORK NY 179.23 CREME DE LA MER Peas, NW co Me perIcNicn Wow. detach ww ra.m Yom Pornent Corginued on Page 3 Payment Coupon Please Pay By: Please enter account 03/27/04 number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, processable through the Total Amount Due U.S. banking system. $2,253.19 To Pay by Phone call 1-803-I-PAY-AXP or NEW YORK NY 10021-6217 1-800.472.9297. OLIN I I Check here if address or telephone number has changed. Note changes on reverse side. MailPasiantto: AMERICAN EXPRESS P.O. BOX 2855 NEV. YORK NY 10116-2855 EFTA01726619 DUPLICATE COPY Octant Nurnter Page 2 of 10 XXXX-XXXX Payments: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Dollars and drawn on a bank located hi the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on yow check. Do not send cash. Payments received after 12:00 noon or on weekends or hohdays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process checks electronically, at fist presentment and any re-presentments, bflansmitting the amount of the deck, routing To Pay By Phone number, account number and check serial number to your financial institution. Your checking account may be debited 1-800-472-9297 as soon as the same day we receive your payment. If we can not cellect the funds electronically at first presentment, wemay issue a draft ega nst your account for the amount of the check. Customer Service, Lost Authorization for Electronic Payments: By using the American Express Pay By Computer, Pay By Phone or any or Stolen Card and all other American Express electronic payment service, you will be authorizing American Express to initiate an other services electronic debit to the financial account you specify In the amount you request. To use Pay By Computer, please 1.800-525-3355 visit us at wvnv.americanexpress.com. Lost or Stolen Card: If the Card is lost or stolen in the United States, contact us immediately at 1-800-992-3404. 24 hours/7 days Outside the U.S., contact the nearest American Express Travel Service Office or call us celled at 336-393-1111. You are fully protected against any fraudulent use of the Card when you notify American Express before it is fraudulently used. Car Rental Loss and Your maximumlatifity is 550 should you fail tampon itsloss or theft. Damage Insurance Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual fee for 1-800.338.1670 the Additional Platinum Card is $175.00and for each Additional Gold Card on the Platinum Card amount the annual fee is .00. Renewal Cards are issued every three years. lithe Card you carry is damaged, you may have it replaced sooner Hearing Impaired by calling Customer Service. The $5 annual subscription fee for Departures magazine is included in the annual fee for (9am-5prn EST) your Platinum Card membership. If you do not wish to receive Departures magazine, please call 1.877.509.3993, Monday TTY: 1.800.221-9950 through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep FAX: 1.800-695-9090 your copy of the charge slips for comparison to your baled charges. The Statement Closing Date is the last date that charges and crests are processed to appear on the statement. Your acciunt will be Past Due ft payment for your previous In NY: 1-800-522-1897 month'sstatement was received after the closing date. To keep your account current, pay by the payment due date shown on your statement Travel Emergency and Binh Rights Summa : In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you Worldwide Personal need more rrif6rthibirn ooL1 a transaction which appears on your statement, write or cal the Customer Service Assistance and Fine department as indicated on your paper statement, or click on the Customer Service link online. We must hear from you no Dining later than 60 days after we sent you the first loll on which the error or problem appeared. Although you may telephone us, 1-800-345-AMEX ddng so will not preserveyour rights. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Describe the error and explain, if you can, why you believe there is an error. If you need Platinum Card Travel more information, describe the item you are unsure about. You do not have to pay any amount in question while we am Service and Fine Hotels, investigating, but you are still obligated to pay the parts of your bill that we not in question. While we investigate your Resorts & inquiry, we cannot report you as delinquent or take any action to coiled the amount in question. Please retain any receipts 1-800-443-7672 pertinent to your clam. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you Platinum Card purchased with the Card, and you have tried in good faith to correct the problem with the merchant, you may not have to By Invitation Ody pay the remaining amount due on the goods or services. You have this protection only when the purchase price was more 1.800-321-RSV than $50 and the purchase was made in your home state or within 100 miles of your making address. (II we own or cperate the merchant, or if we maled you the advertisement for the property or services, all purchases are covered regardless of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at wv•wamericanexpress.com, or you can call us at 1-800-IPAY-AXP for Pay By Phone and Pay O By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Correspondence Express Cash Operations address instated on your statement. If you think your statement, receipt, air transaction is wrong, please contact us as soon as possibre. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared Customer Service When contacting us: 1. Tell us your name and account number, 2. Provide the dollar amount of the suspected error; P.O. Box 7825 C.S 3. Describe the error or the transfer you are unsure of, and explain as dearly as you can why you believe there is an error Ft. Lauderdale, FL or whyyou need more information. We will investigate your complaint and correct any error promptly. If we take more than 33329-7825 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takesus to complete our investigation. Express Cash Credit Balance: If a credit balance (designated 'CR") is shown on this statement, it represents money owed to,you. You Operations may make charges against the credit balance or request a refund. Requests for refunds should be made in writing to the P.O. Box 297815 Refund Unit at the Customer SoMoo address indicated on your paper statement, or click on the Customer Service link Ft. Lauderdale, FL online. If you do not make sufficient charges against the credit balance or request a refund, we will, wthin 30 days after expiration of the six-month period following the date of the first statement indicatingthe credit balance, issue a check to you 33329-7815 for the credt balance in your account it the amount's $1.00 or more. Important Notice to North Dakota Residents: If Payments an account is past due for biro or more billing cycles, a late payment fee of 1.75% of all past due amounts will be added. P.O. BOX 2855 NEW YORK NY 10116-2855 Change 01AddreSS t coned on lteni do net use Nome Company Name I Ti Sete teddies& 1„1 1 TT Ott. State Zip Cede Providing your email address to American Peas Code and It,,. Phone Area Code and T-17 Express will enable you toreceive special offers, J Weak Phone suited to your needs. Ems.I EFTA01726620 DUPLICATE COPY Account Number Clmem Dde Page 3 of 10 XX)C<- 03/12/04 rerneual $ New Activity Continued 02/19/04 HENRI BENDEL NEW YORK NY 9.78 SALES - COLOR/TREATMENT 02/20/04 NEIMAN MARCUS PALM BEACH FL 116.07 BODY & BATH 29.00 TAX DALLAS 13.00 TAX DALLAS 19.00 BALANCE REF TO INVOICE 02/20/04 ANTHROPOLOGIE #425 W PALM BEACH FL 68.80 GENERAL MERCHANDISE 02/22/04 LL BEAN INC FREEPORT ME 103.95 LARGE WIDE MOUTH DUFFLE 02/22/04 BRITANNICA SUBSCRP 800-323-1229 IL 10.81 ON-LINE SUBS 02/23/04 VIRGIN MEGASTOR 5343NEW YORK NY 36.91 40 CD'SMDEO/CASSETTES 02/25/04 PALOOSH CARMEL CA 202.70 RETAIL STORE MISCELLANEOUS APPAREL AND ACCESSORY STOR 02/25/04 PALOOSH CARMEL CA 117.98 RETAIL STORE MISCELLANEOUS APPAREL AND ACCESSORY STOR 03/02/04 DKNY #405 NEW YORK NY 91.25 APPAREL ACCESSORIES 03/04/04 TOURNEAU #24 NEW YORK NY 130.35 JEWLERY STORE 03/06/04 HELMUT LANG BOUTIQUE NEW YORK NV 624.57 CLOTHING 03/09/04 TOWER CHEMISTS INC NEW YORK NY 44.82 PRESCRIPTIONS/SUNDRIES 03/11/04 BEDBATHBEYOND.COM TOTOWA NJ 231.07 DEPARTMENT STORES Total of New Activity Now Charges 2,253.19 Payments/Credits -2,957.04 EFTA01726621 DUPLICATE COPY ACCOXI Mite Page 4 of 10 =000 EFTA01726622 MembePftjft2iffis® Monthly Statement and Page 5 of 10 Program News For orresnons about your Statement Period Membership Pewards account, contact January 1, 2004 - January 31, 2004 1-800-AXP-EARN Account activity after this period apoc.or on s statement (297-3276) Available Points www.americanexpcess.corWrewards 36,757 American Express Membership Rewards Points are availabth when charges are PO Box 297813 paid in full and all your accounts are in Everyday Spend Points Earn Double Points for all Ft. Lauderdale, FL 33329-9785 good standing. earned this period: your Everyday Spend- Available points Include everyday groceries, gas, pharmacy spend points. 99 Account Summary Opening points balance 34,289 New points earned +2,468 Points transferred or redeemed 0 Reinstated points and adjustments 0 New points balance =36,757 New Points Earned 01/01/04 -01/31/04 Points Activity On Everyday Spend Bonus Paints Total Points Activardity Eligible Charges Points Awarded Per C 2,369 99 0 2,468 Totals 2,369 99 0 2,468 Marburg* Prwards point *and may be frandeered et redeemed as keg to aI woke' Cord soma* are ingccd stanfrg. Paint transferred a ,Heard canner to ravened es* Ito tea pregram Forteiteel permseon0e relmteled fora foe by callingthe number prodded below. Elehbk Cnrd charg to aro wheal in the hIcaborehip Renck Non, Tame and Contione In your ktentenrip Rewards Guile 11 you ham omelet's Memo vino enTeametleanexpresecomhowenha cc cal 1.1100-AXP-EARN (7974276). From oyermas. co/caed 3C6-111T2799. Earn More! New ways to earn points. Important Notice of Membership Rewards@ Program Changes tt Mir Cc .ezn±tfr Effective May 1, 2004, eligible Cardmembers will no longer (MR Message 6195) accrue two Membership Rewards points for virtually every dollar charged at stand-alone hardware and home improvement stores. Instead, Cardmembers will accrue one point for every dollar charged at such stores. Everettchanges aptly wet lo Rewards Groan & Galt Feared Rewards Gam & Gott Reward* PIA Gott Miran Cardt Ceniurlarit Card Gold Financial. ONE FinareialOaccere Mahan Cad. Partin Finercial &nem Card. Fittry Ontedran EIPMS Wee, Got and Platinum Cat Spiro Cerchenters woo:sew 5, taut IWO poet la nary Cella, ChatOKI it the U.S. at quelled sTeTakne ertenntdeNS, drugstrea• gas steam the US Posts ' ard IN wireless Orme bapsflneds. elkpualwee14 wirdese tine accrue a9yam Yen Plc Coln. Earn Sx Points from sharperimage.com ALL YEAR! Sharper Image offers innovative products for the home, office Shop today at THE and travel that make life easier and more enjoyable. PLUS, vninv.sharperintage. corniamexbonus and you can eam 5X Membership Rewards• points for every SHARPER dollar you spend when you shop at earn 5x points. (Bonus ID 1076) IMAGE www.sharperimage.com/amexbonus. Crier void ONLY when ycu go lo werw.etarperlmage.cemramethonus Trough 1913004. To own brews points, yw nazi be encored ct t e Nontershp Reward, program et the time tracheae rod charge your Each= to an elgire. wrotkel Nninton Comet Cord. Net veld 11 dorm gteeetnal orders ce Oce 0-e Shaw Image AuNce Sae. Other lama appty. Danes points veil be awardedratio 10-12weeks. ears 10. 1076 Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726623 Pr •ed tor American Exprese• ATE COPY 7 stemeestshirt Page 6 of 10 Bt1 1) V Plan Your Next Vacation with Marriott Rewards® Voted Best Hotel Program in the World by Business Traveler To transfer Membership Aarnott magazine seven years in a row. With 300 reward options Marriott Rewards lets you choose from hotel stays, airline Rewards' points to Marriott Rewards, visit www.amerIcanexpress. REWARDS. miles, vacation packages, and more! Earn and redeem Marriott Rewards points at nine quality Marriott® hotel brands corn/rewards or call 1.600-AXP-EARN (297-3276) worldwide, offering more resorts, spas and on-site golf than any other program. Visit MarriottRewards.com for a full (MR Message 4508) listing. Redeem Points for Pottery Barn Brands Certificates Pottery Barn, Pottery Barn Kids and PBteen are a few of the To redeem points, visit wvnv.amerIcanexpross. newest Membership Rewards® partners. For comfortable com/rewards or cal POTTERYBA N and casual furnishings and accessories for your entire home, 1.800-AXP-EARN from your living room to your child's rooms, Pottery Barn, (297-3276). Pottery Barn Kids and PBteen's gift certificates are redeemable through our stores and catalogs. (MR Message 3219) Fly to Japan for only 30,000 Membership Rewards® Points! In celebration of -five years of service from Houston to To transfer Membership Tokyo/Narita, Continental Airlines offers Membership Rewards points to Continental Mb Rewards® enrollees reward travel to Japan for 50% off the OnePass miles, visit www.americanexpress. Airlines M. standard Membership Rewards® points. From April 1 corn/rewards or through May 30, 2004, transfer 30,000 Membership Rewards call 1-800-AXP-EARN (2974276). points into your OnePass® account and redeem for a roundtrip, trans-Pacific, Standard Reward Economy-Class (MR Message 2100) ticket. You would normally need to transfer 60,000 Membership Rewards points. Oder veld Ccratertal Arrineescoeraled Ranh. teerery must rade Conhnerdal WAY& Mothered travel dates emit allege pareease r lavedable. Terre ard Ctechares d the °Wass pagan apply. 1.000 Meerterehp Rewards porn equals 1,000 OrePass Wes Earn DOUBLE Points from Spa Finder - All Year! You can now earn DOUBLE Membership Rewards® points Visit nnvw.spalindeccom or call 1-888-ALL-SPAS on all purchases online from Spafinder.com or by calling Spafrndee 1-888-ALL-SPAS and using your American Express® Card-- everyday, all year! Choose from gift certificates redeemable at over 1,100 day, destination and resort spas worldwide and and start earning double points! (Bonus ID 6441) from a wide selection of products from the spa merchandise collection. Otren valid Ulm* 1241/01. To be etrutre b earn teen pekes yes nand be welled in the Membershth m al the lathe= on h t otarettwerem. putcheue occur ae ttles enttaled /Worthen Cat Wa Create unique experiences with Your Reward® Use Membership Rewards® points for a night on the town or For more information visit waamericanexpress. an evening in with friends! With the Your Reward program, com/rewards or YOUR REWARD experience two house seats to a Broadway show, dinner for call 1.600-AXP-EARN you and your guest and limousine transportation for 265,000 (297-3278). points or bring a personal chef into your home to teach a (MR Message 2160) cooking class for eight for 95,000 points. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726624 DUPLICATE COPY Page 7 of 10 03/12/04 °13&T"are Notice of Changes to Your Agreement We are making Important Changes to your American Express Cardmember Agreement governing the American Express° Card Account identified on this Notice. We urge you and any Additional Cardmembers on your Account to read this Notice carefully. The changes made to the Cardmember Agreement will become effective as indicated below. This Notice formally amends that Agreement and any contrary or conflicting language In that Agreement Is replaced fully and completely. Note that the terms of your Account are subject to change (including increasing APRs and fees and changing fixed APRs to variable APRs) In accordance with the Agreement governing your Account. All terms of the Agreement not amended herein remain In full force and effect. This Is an important Notice of changes to your American Express Card Account Agreement. We recommend that you carefully review the changes, and then Me this Notice for future reference. If you have questions regarding this Notice, please call the telephone number listed on the back of your American Express Card. Dishonored Payment Fee (Effective May 8, 2004) We are increasing the fee to $38 whenever any check, similar Instrument, electronic payment order that we recelve,.or a check presented at an American Express Travel Services Office or other authorized location is not honored by your bank or other financial Institution. Accordingly, we are amending the Other Fees section of your Cardmember Agreement applicable to Dishonored Payments by replacing "$29' with "$38' We ere also replacing the 129" with "$38' In the Fees section of your "Agreement between Cardmember and American Express Travel Related Services Company, Inc. Concerning Electronic Funds Transfer Services.' APR Applicable to Sign & Traver and/or Extended Payment Option Accounts (Effective with billing periods ending in June 2004) We are amending the Finance Charges section of your Sign & Travel and/or Extended Payment Option Agreement as follows: Determining the Prime Rate Applicable to Your Account: We are changing the timing of when we determine the Prime Rate used to calculate the variable APRs applicable to your Account to the higher of the 1st or 25th day of the month prior to the month In which your billing period ends. Accordingly, the subsection of the Finance Charges section of your Sign & Travel and/or Extended Payment Option Agreement that describes the Prime Rate is revised to replace "20th day" with "25th day' APR Applicable to Accounts in Default• We we changing the Default Rate applicable to your Sign & Travel and/or Extended Payment Option Account from a fixed APR of 23.99% to a variable APR equal to the Prime Rate plus 21.99%. This change will apply to Accounts that are at the Default Rate as of the effective date as well as Accounts that go into default in the future. Accordingly, the sentence in the Finance Charges section of your Sign & Travel and/or Extended Payment Option Agreement that describes the Default Rate is replaced with the following sentence: "The Default Rate is a DPR which corresponds to an APR equal to the Prime Rate plus 21.99%." Monthly Payment•Minimum Payment (Effective with biting periods ending in June 2004) We are changing the calculation of the Minimum Payment on your Sign & Travel and/or Extended Payment Option Account In some cases, as described below, we will increase the Minimum Payment by $15. Accordingly, we are revising your Sign & Travel and/or Extended Payment Option Agreement by replacing the third paragraph of the Billing Statement-Minimum Payment section with the following: 'Each Account statement vitt reflect a Minimum Payment due upon your receipt of the Account statement. The Minimum Payment for any Charges will be the total of (i) any previous billed Minimum Payments that remain unpaid on the Closing Date of the statement and (ii) the greatest of: (1) 150th of the New Balance shown on your Account statement on the Closing Date of the baling statement (the calculation of which is rounded up to the nearest whole dollar), (2) the current month's billed Finance Charges, or (3) $20 (or the New Balance if it is lessthan $20). If the greatest of the three calculations immediately above Is the current month's billed Finance Charges, then we will add $15 to the calculation of the Minimum Payment. You may pay more than the Minimum Payment, up to the entire New Balance, at any time." BP/CO2FYI/0304 EFTA01726625 DUPLICATE COPY Ed F.:: Pages of IC Other Important Information About Your Account Annual EFT Error Resolution Notice This notice is to inform you about how you should notify us of errors or questions regarding any electronic fund transfers you initiate using your American Express Card or electronic payments you make to American Express using Pay By Phone, Pay By Computer, or any other American Express electronic payment service. In case of errors or questions about your Electronic Transfers, please telephone us at 1-8004PAY-AXP for Pay By Phone and Pay By Computer questions, and at 1-BOO-CASH-NOW for Express Cash and Automatic Payment questions. Alternatively, you may write to us at the Express Cash Operations address Indicated on your billing statement or E-mail us by clicleng on the Customer Service Link online at vnvw.americanexpress.com. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared or question arcee. When you contact us, please provide the following information: (1) Tell us your name and account number. (2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. (3) Tell us the date and dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days of the call. We will determine whether an error occurred within 10 business days and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide we need up to 45 days, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time 4 takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. For errors involving new accounts, point-of-sale or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. BP/CO2FYI/0304 EFTA01726626 DUPLICATE COPY aosinaoate Page 9 of 10 03/12/04 An Important Notice Concerning Cardmember Privacy Privacy Notice is addressed to United States holders of personal American Express° Charge Cards or accounts, This l Optima Cards or accounts, and other personal credit card accounts that we issue, and to United States holders of business charge and credit cards from OPEN: The Small Business Network from American Express. This Notice explains how we collect and safeguard information about you and how to tell us your opt out choices. In this Notice, American Express Travel Related Services Company, Inc., American Express Centurion Bank, and American Express Bank, FSB are called 'American Express,' "we,"our," and `us.' The cards and accounts that we issue are called 'Cards' or 'Card accounts." Holders of those Card accounts are called 'Cardmembers' or 'you."Affiliates" refers to other companies in the American Express family, related to us by common control or ownership. What Information Do We Collect? institutions with whom we jointly offer products We obtain Information about you from a variety and services. And we may disclose it to other third of sources. You provide us with information about parties as permitted by law. For example, we disclose yourself, for example by completing Card applications. Cardmember Information in response to subpoenas, to This includes your name, address, social security credit reporting agencies, and to help prevent fraud. number, and income and asset information. Your use of the Card and your other transactions with us and our Your Opt Out Choices Affiliates provide us with additional Information, such as You have 'opt out' choices about offers that may be your spending and payment history. sent to you and how those offers may be delivered to you. You may also opt out from certain disclosures of Other sources, such as credit reporting agencies and Cardmember Information. Your opt out choices and providers of marketing information, furnish us with how to opt out are explained below. additional information about your credit history, purchasing preferences, and other matters. We also Offers for Products and Services of Other obtain information In connection with our efforts to Companies protect against fraud. We call all of this information We work with other companies, such as merchants that 'Cardmember Information.' accept the Card, so that you may receive offers for their products and services. We use Cardmember What Do We Do with This Information? Information to help make these offers more relevant We use Cardmember Information in connection with and valuable to you. If you respond to one of these delivering products and services to you. To do this it Is offers, the other company will know certain information often necessary to share it with our Affiliates and other ' about you, such as your name, that you are a companies we work with. These include companies that Cardmember, and that you met the qualifications manage Card accounts, offer affinity, frequent-user, and established for the offer. reward programs, companies that perform marketing services and other business operations for us, and Your choice: You may opt out from receiving these companies whose products or services are provided as offers by calling us at 800-297-8378 or by filling out a benefit of your Card account. We may also share the attached form and returning it to the address on Cardmember Information with other financial the form. You may also Include the form with your regular payment. Please Note: You may receive additional privacy notices that provide information and different opt out choices for other Card accounts that are applicable only to those accounts. Please complete this form if you choose to opt out and wish to mail your response rather If you do not than use the toll-free number, which is 800-297-8378. If you have already given us your choices, have a payment you don't need to respond unless you want to change your choices. Return this form to American envelope, mail Express along with your payment coupon using the payment envelope enclosed with your your response to: statement. American Offers for Products and Services of Offers for American Express Products Express Other Companies and Services Cardmember El Do not send me offers for products and Mail: Do not mail me offers for American Information services of other companies. Express products and services. Services P.O. Box 299836 Credit Information Provided to Ft. Lauderdale ❑ Telephone Offers: Do not contact me by Our Affiliates telephone to offer me products and services. FL 33329-9836 ❑ Do not share credit-related information about me (except as described in this Notice) with American Express Affiliates. MU/ILE/0304 FDR 706671 TS047 EFTA01726627 DUPLICATE COPY Page 10 oft() Offers for American Express Products and Services E-Mail Offers We may send you e-mail offers for our products Mail Offers and services, and those of our Affiliates and other We may mail you offers for American Express products companies we work with. We don't share e-mail and services. addresses with other companies for them to market Your choice: To opt out from receiving these mailings, their own products and services to you. call us at 800-297-8378 or fill out the attached form and Your choice: To opt out from receiving these e-mail return it to the address on the form. You may also offers, enter your preferences at the "Set E-Mail include the form with your regular payment. Preferences" page of our Internet Privacy Statement at Telephone Otters www.americanexpress.com/preferences. We may contact you by telephone about our products Additional Information About Your Opt Out Choices and services or those that we offer with our business If you are the primary Cardmember on your Card partners. account, your opt out choices will also apply to any Your choice: To opt out from receiving telephone other Cardmembers on your Card account. If you opt offers, call us at 800-297-8378 or fill out the attached out, vie may still include notices and information about form and return it to the address on the form. You may the Card and other products and services when also include the form with your regular payment. communicating with you about your Card account and related products and services. Information We Share with Our Affiliates Our Affiliates include financial advisors, publishers, Information Security insurers, and travelers cheques issuers. American We take commercially reasonable physical, electronic Express Travel Related Services Company, Ina, and and procedural steps to help safeguard Cardmember American Express Centurion Bank, and American Information. Express Bank, FSB are Affiliates of each other. We may Former Customers disclose certain Cardmember Information to our If you cancel your Card, or your Card account(s) Affiliates to provide services for your Card account and are closed, we will continue to treat and safeguard to develop and send you offers for their products and Cardmember Information about you as described in services. We are permitted by law to share with our this Notice. Affiliates information about our transactions and experiences with you, such as your payment history. For Vermont Cardmembers Only But you can opt out of our sharing with our Affiliates If your Card account has a Vermont billing address, other credit-related information (such as your credit we will automatically treat your account as if you had history as shown on a consumer report). checked the lower-left hand box on the attached opt out form. We may share your name and contact Your Choice: information, and information about our transactions or To opt out from our sharing credit-related information experiences with you, with financial institutions with with our Affiliates (except as perrnitted by law) call us at whom we jointly offer financial products and services 800-297-8378 or fill out the attached form and return it and with our Affiliates. This Notice describes opt out to the address on the form. You may also include the choices about certain other uses of Cardmember form with your regular payment. Information. thU/1LE/0304 FDR 706471 T$047 EFTA01726628 DUPLICATE COPY Platinum Card® manmigthip,:nestr Statement of Account PO 1t t: lxan we aft0/29104:o litOkteuSreinlrood tiet4wekdir °mime*. MS= ANtrnter 04/11/04 Page 1 of 8 New Please Pay By PresiauS Bakoce $ PammtniCrWMS Balance $ 04/26/04 2,253.19 1,895.10 Please refer to page 2 for important information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www. americanexpress.com/paybIll. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800-525-3355 and press option 1-1. Contact us at wvAv.americanexpress.com or call Customer Service at 1-800-525-3355. Platinum Travel Service - Customized Travel Planning When you need to make travel plans, know that you can rely on Platinum Travel Service (PTS) --a full-service travel agency dedicated to handling all of your travel needs. PTS is accessible with a toll-free telephone call from anywhere in the world. Our experienced and resourceful travel counselors are ready to help with every detail of your personal or business travel arrangements. And, when you book your reservations through PTS, you can also receive complimentary upgrades and amenities exclusively for Platinum Card€ members to make your trip just that much more enjoyable. Call PTS today at 1-800-443-7672 to take advantage of this special Platinum Card member benefit. Activity trgiceka FCC" *61 Paton S;ercirg Amounts ---Ic hriv AM Th , fi ill== C.vcDOCCt. 3-03PIG4,241PATmENTWE,IYID"biANIMV•i, 2;253:19 4,,fVABNys wwkyoR 660.MADi -2987 v7", AlaSSSALE 03/21/04 SOHO CO-OP 116 WOOSTER STREETNY 298.72 SALES 03/21/04 MTA NYCT BROOKLYN NY 20.00 MVM METROCARD 03/21/04 CVS STORE - 2400 NEW YORK NY 31.45 HEALTH/BEAUTY-AIDS + Masa Nil en tteperloatenbekm, detach ard felvmwth you: payment Continued on Page 3 Payment Coupon Please Pay By: PteaSe enter account 04/s/64 number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, processable through the Total Amount Due U.S. banking system. $1,895.10 To Pay by Phone cal 1-800-I-PAY-AXP or NEW YORK NY 10021-6217 1-800472-9297. Check here if address or telephone number has changed. Note changes on reverse side. Mail Payment to: AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 LIM EFTA01726629 DUPLICATE COPY Accoura Hurter Page 2 of 8 XXXX•XXXX.= Payments: Your monthly statement is payable in full upon receipt. Payments must be h U.S. Dollars and drawn on a bank located in the US and (except for electronic payments) placed in the enclosed envelope with the pro remtance stub and the amount number to indicated on your check. Do not send cash. Payments received after 120) noon n weekends or holidays may not credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipt. If payment is mado at any other location, there may be a delay in processing. We reserve the right to process checks etectronicaly, at first presentment and any re-presentments, by transmitting the amount of the ales*, routing To Pay By Phone number, account number and check send number to your financial institution. Your checking account may be debited 1-800-472-9297 as soon as the same day we receive your payment. It we can not collect the kinds electronically at first presentment, wemay Issue a draft against your account for the amount of the check Customer Service, Lost Authorization for Electronic Payments: By using the American Express Pay By Computert Pay By Phone or any or Stolen Card and all other American Express electronic payment service, you wit be authorizing furiencan Expres Co to initiate an other services electronic debit to the financial account you specify In the amount you request To use Pay By omputer, please 1-800-525-3355 Los tus at www.americanexpresspom. os or Stolen Card: If the Card is lost or stolen in the United States, contact us immediately at 1-800-9923404. 24 hours/7 days Outside the U.S., contact the nearest American Express Travel Service Office or call us collect at 3M.393.1111. You ere You protected against any fraudulent use of the Card when you notify American Express before it is fraudulently used. Car Rental Loss and Your maximum abilityis $50 should you fail to report its loss or then. Damage Insurance Charge Card and Statement information: The annual fee is $395.00 for the Basic Platinum Card. The annual fee for 1-800-1M-1670 the Additional Platinum Card is $175.00and for each Additional Gold Card on the Platinum Card account the annual fee is $45.00. Renewal Cards are issued every three years. If the Card you carry is damaged, you may have it replaced sooner Hearing Impaired by calli_ng Customer Service. The $5 annual subscription fee for Departures magazine is included in the annual fee for (9am-5pm EST) your Mtinum Card membershiq. If you do net wish to receive Departures magazine, please call 1-877-509-3993, Monday M: 1-800421-9950 through Friday, Sam - 5pm ES . Yom or is discontinue your Membership by calling Customer Service. Be sure te keep saps FAX: 1.800.695.9090 your copy of the charge for comparison to your bred charges. The Statement Closing Dale is the last date that charges and credts are processed to appear on the statement. Your account will be Past Due if payment for your previous In NY: 1.800.522.1897 month's statement was received after the closing date. To keep your account current, pay by the payment due date shown on your statement Travel Emergency and need Bi ing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you Worldwide Personal more information about a transaction which appears on your statement, write or call the Customer Service Assistance and Fine department as indicated on your paper statement, or elideon the Customer Service link online. We must hear from you no Dining later than 60 days after we sent you the first boll on which the error or problem appeared. Although you may telephone us, 1.800.345-AMEX doing so will not preserve your rights. What We Need From You When You Have A BilliV irity: 1. Your name and account number; 2. The dollar Platinum Card Travel amount of the suspected error; 3. Describe the error and e • , if you can, why you believe there is an error. If yOu need more information, describe the item you are unsure about. you do net have to pay any amount in question while we are Service and Fine Hotels, investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your Resorts & Spas inquiry, we cannot report you as delinquent or take any action to collect the amount in question. Please retain any receipts 1-800-443-7672 pertinent to yourdaim. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you Platinum Card purchaSed with the Card, and you have tried in good faith to correct the problem with the merchant, you may not have to By Invitation Only pay the remaining amount due on the goods or services. You have this protection only when the purchase pace was more I.800.321-RSVP than $50 and the purchase was made in your home state orwith r m 100 miles of your mailing address. (If we own or operate the merchant, cc if we mailed you the advertisement for the property or services, all purchases are covered regardless of amount or location of purchase.) in Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at iwroramedcanexpress.com, or you can call us at 1-800-IPAY-AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Express Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction • Correspondence is wrong please contact us as soon as possible. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. Customer Service When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; P.O. Box 7825 C.S 3. Describe the error or the transfer you are unsure of, and explain as clearly as you can why you believe there is an error Ft. Lauderdale, FL or why you need more inbrmation. We will investigate your complaint and correct any error promptly. If we take more than 33329-7825 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time It takes us to oompiete our investigation. Express Cash Credit Balance: If a emelt balance (designated "CR") is shown on this statement, it represents money owed to you. You Operations may make charges against the credit balance or request a refund. Requests for refunds should be made in writing to the P.O. Box 297815 Refund Unit at the Customer Service address indicated on your paper statement, or click on the Customer Service link Ft. Lauderdale, FL *file. If you do not make sufficient charges against the credit balance or request a refund, we will, within 30 days after expiration of the six-month period following the date of the first staterreet Indicaing the credit balance, issue a che to you 33329-7815 for the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: If Payments an account is past due for hvo or more taling cycles, elate payment fee of 1.75% of all past due amounts will be added. P.O. BOX 2855 NEW YORK NY 10116-2855 Change of Aediess correct on hoed do not emo Mawr Company Name Street Addrem City. Slate Zp Ccde I T-1 TC Providing youremail Amt Coda ard address to American Horne Phone Express will enable you Area Code rod Work Phone Email r FE to receive special offers, suited to your needs. EFTA01726630 DUPLICATE COPY Arcot *Mace Claci-g Dale Page 3 of 8 X>O(-)OOCa 04/11/04 Fuego Zfordrg Amount $ New Activity Continued 03/21/04 BRITANNICA SUBSCRP 8004234229 IL 10.81 ON-UNE SUBS 03/21/04 SEPHORA a33667TH STNEW YORK NY 44.54 DUTY FREE STORE 03/23/04 BARNEYS NEW YORK 660 MADISON NY 110.80 SALES 03/24/04 GALERIA ART & FRAMINNEW YORK W 135.78 ART DEALERS/GALLERY 03/24/04 VIRGIN MEGASTOR 5343NEW YORK NY 111.18 40 CUSNIDEO/CASSETTES 03/25/04 PAPYRUS M005 2127170002 NY 24.50 GIFT ITEMS 03/29/04 SMYTHSON OF LONDON LONDON SWIX 9AX sato 176.67 Pours* Start-g UNITED KINGDOM Description Price Uoyds-FDE 95.00 03/30/04 BALLY RETAIL #1 NEW YORK NY 1,060.87 SHOE STORES 04/04/04 MINES MUSIC STORE 866-712-7753 TX 10.98 ELECTRIC DOWNLOAD 04/05/04 NEIMAN MARCUS PALM BEACH FL 36.57 TREATMENT 34.50 04/09/04 ACTION DISCOUNT 2125338200 NY 100.95 BEAUTY SUPPUES/ACC Total of Now Activity New Charges 2,193.82 Payments/Credits -2,551.91- EFTA01726631 DUPLICATE COPY Page:of 8 raX 36°(=. EFTA01726632 MembeNgicilliffifiYis' Monthly Statement and Page 5 of 8 Program News American Express• For questions about your —Statement Period 2a' .:i4E145ERSHIP 1. Membership Rewards account, February 1, 2004 - February 29, 2004 contact 1-800-AXP-EARN Account actiVrty after this period does not appear on this statement 11 ARPi (297-3276) Pr aed for Available Points www.americanexpress.com/rewards taratato Rex About 39,714 American Express Membership Rewards PO Box 297813 Points are available when charges are paid In full and all your accounts are in Ft. Lauderdale, FL 33329.9785 good standing. Account Summary Opening points balance 36,757 New points earned +2,957 Points transferred or redeemed 0 Reinstated points and adjustments 0 New points balance =39,714 New Points Earned 02/01/04 - 02/29/04 Points Activity On Bonus Points Total Points Activity Eligible Charges Awarded Per Card 2,957 0 2,957 Totals 2,957 0 2,957 Memberata Reads paints earned may beUlna'NCI a redeem.] x Song as all coaled Cad axarts xe n acd stairg. Pars translated a roamed carne be leitted b..tk Into be prawn. Forfeited points an be reinstated for 3 tee by calIng the number provided below. Efgbie Cad charge: se etAined in the Itenterap ROMarth =gram Tara al Cabana n your Mentento Rotacta Gude. II you nave cnatans plebe visit wannamettcanearea.con:awards a obi 1.803:4XP-EARN (97-3276). From baba, cal Wee 815316.2299. Earn More! New ways to earn points. Important Notice of Membership Rewards® Program Changes Ari;rite N.-$S.iti•td Effective May I, 2004, eligible Cardmembers will no longer (MR Message 6195) h•EmetliSttio t. accrue two Membership Rewards points for virtually every dollar charged at stand-alone hardware and home itke w11 1174: • _ • •0 .1 • • improvement stores. Instead, Cardmembers will accrue one point for every dollar charged at such stores. Prop^ energies applimet b eR_wtab Green Preferred Raba Green & Ocid. Rewards Plus Oka Platinum Cana Y urior0 Cad. Carl Fdancer i ONE RabidMona Mermen Card, IN:darn Flaccid Swans On Fairy American OXe$3 Green, Gob end Playa Cat lagde Conineentae Yawata to aeon* eno pante Sec in the u3..1cabbed standalone scam:a:keen abeam gam sham, the U.S.Rocetal vt7 a;d Jeactd l t dWiese pane bill paymerb. auk pachbea el wbncos tattathart* on one pant per abr. Mortgage Rates Are Low! Earn Thousands of Points! If you're looking to buy a home or refinance your mortgage, Contact us todayl Visit American Express Mortgages can save you hundreds of www.americanexpren. com/mortages cr call dollars a month In mortgage payments. Plus, you can get a 1.800-AXP-1008. Use same-day loan decision and earn thousands of Membership offer code C69. MINE Rewards® points. (Bonus ID 9208) Madge bans are acceded by Arnetan Eaten Bat F58, anPDC:Inured loierX bwings bank Amxcan EN:ons Bark FSR u an Artenerm E cavalry and an Equal Howirg Lender. Yoboetpialo to own pans, )tou must to ended in the MarberthP Para. Fcarwrixtle Cannibal 000489. You cancan 12 50 Pact la arty 510,000 in taked loan value.Pan can boacard to your =aunt 101312 weeks au your ban has been *pored end Gaud. Man II); 9206. Continued on memo Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726633 American Express IIIIII=ISECATE COPY nt Nimber Pago 6 of 8 Double Points for Mother's Day at Elizabeth Arden Buy your Mother's Day gift certicates early or treat yourself Call 1-800.99ARDEN or with a spa package from Elizabeth Arden Red Door Salons. visit www.reddoor Elizabeth. Arden Earn double points from April 10th to May 10th on any salons.com. red door salon & spa purchase of $150 or more online or in a Red Door Salon. (Bonus ID 9788) Bonus ROMs oral avotabledpalbpalke Rol Door Wm Ixelbre ad to onine Ifentalcos,nol vabi as and Red Dar Salons kcal valHnclepartnen1 Mn. Al Rea Dom callieMes abased crane aro eepapfar boors and may usoiel any Rea Door Spit 03* catradoe vetinclereeereM slats ' bows pat Offer vaM ter 0ixd 101h - May 106, StaxIald miaow% rims Doran Introducing Aeroplan®/Air Canada! style Membership Rewards® program welcomes Aeroplane ! To redeem, go to Starting April 1, 2004, transfer Membership Rewards points americanexpress.com/ rewards or cal to Aeroplan Miles for travel to over 120 countries on the 1-800-AXP-EARN rev,3rds•primes seventeen members of the Star Alliance— network, including (297-3276) Aeroplane) Air Canada. 1,000 Membership Rewards points equal 1,000 Aeroplan Miles. (MR Message 7057) Redeem Membership Rewards® Points for a New LO Microwave LG, one of the world's leading manufacturer of microwave To redeem, visit ovens, would like to introduce the first Combination wvAv.amedcanexpress. com/rewards or call Microwave Oven and Toaster for 23,000 points. This item 1-800-AXP-EARN comes in Stainless Steel and features a .9 CU FT oven (297-3276). capacity, 900 watt microwave, and 800 watt toaster with 9 browning levels.(PRM342) (MR Mesage 8028) Earn 10x Points from FTD.COM® This Mother's Day! Find the perfect way to show how much you care this Shop at www.ftd.com/ Mother's Day with FTD.COM. Choose from floral amexpromo this Mothers Day. arrangements hand delivered by an FTD® Florist. Or, send gourmet chocolates, relaxing spa sets and more! Shop (Bonus ID 1675) online and earn 10x points at www.ftd.com/amoxpromo. CO* vslil on path:nes ban vovalldoantamexpromo tveo511 IMV01. Camel be scatevad rah any taw Men a special petitions. Not yid on Disney* produets. To be 46*M la bonus pat. you awl be enrosm in ye moriseetiv Rondo, program a II* WM of pwebae and thaly. yas Nakao to en Motile. waled kankanEuxess. Card. Pons paints re aeinal lo your account wain 10-12 roman itw theses *spew on your bilrg sIaamcrt Bona ID: 1675. Redeem for Stays at Hyatt Hotels and Resorts®! Membership Rewards® enrollees can redeem points for For more information, visit rejuvenating stays at participating Hyatt hotels and resorts vAvw.americanexpress. H YAT,T worldwide, with stay certificates available for 25,000 to corn/rewards or call 1-800-AXP-EARN 60,000 points. With more than 200 locations worldwide, (297-3276) . .: • HOTELS . 4 RESORTS . Hyatt hotels are renowned for distinctive architecture, award-winning cuisine and impeccable service. Now is the (MR Message 6304) perfect time to enjoy the many experiences Hyatt has to offer, as unique and different as its location and surroundings. Fa daukd Hyall *Waft Tenn aM Coot ors end InIcandon, please vial hbeatcmos.hytaccm. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726634 DUPLICATE COPY cd For kccor4 Numter then; Dele Page 7 of 8 >COCCX>DOa 04/11/04 1. 0 ....CUstOmbaraSe Neiman Marcus Shopping Earns Extra Rewards For more information, or to enroll your Platinum bard Reward yourself twice for each purchase when you shop with the with InCircle Rewards, Platinum Card® at Neiman Marcus stores nationwide. Simply enroll call 1.888-INCIRCLE your Card in the Neiman Marcus InCircle Rewards® program and (1.686.462.4725). earn one InCircle Rewards point as well as one Membership (CE 104304) Rewards® point for every purchase you charge using your enrolled Platinum Card. The InCircle Rewards program gives you one point for each dollar charged to your enrolled Platinum Card excludne sates tax, shipping, beauty salons, alterations, gift packaging and NM gift cards*. Membership Rewards Terms and Conditions apply. Benefits at Equinox Fitness Clubs Visit www. equinoxfitness.com or It's not fitness. It's life. Equinox enhances your fife inside and outside al 212-774-6376 to get the gym. And, when you use your Platinum Card® to purchase a started today. one-year membership at the standard Platinum Card rate, you'll (CE 104338) receive benefits that do just that. Enjoy an All-Club Access upgrade for entry to locations throughout NY, CT, Chicago and LA for personal training, spa sessions, and more.* Card members who already belong to Equinox can contact the club to receive five guest passes, an Equinox gym bag and T-shirt. *Upgrade to All-Club Access membership is for first year of membership. Offer valid for new members only. Enjoy Fine Dining Around the World To make a Fine Dining reservation, call For dinner reservations across town, across the country, or across Concierge at the ocean, look to the Fine Dining program available to you as a 1.800-345.2639, Platinum Card® member. Every day, a reservation is held at more option 2 than 1,000 of the most highly acclaimed restaurants in the U.S., (CE 104341) Canada and abroad. So, when the need arises for a reservation at a hometown favorite or an outstanding restaurant in another city, rely on the Fine Dining program. Reservations are provided on a first-come, first-served basis, so please call as early as possible. Ali cancollafions must be made by calling Platinum Cando Concierge at least 24 hours In advance of the reservation. Otherwise, a ;15-per-person cancellation fee ($60 minimum, $120 maximum) will apply. Earn Double Points Every Day on the Platinum Card® For more information, call Platinum Card Customer Earn double Membership Rewards® points for your purchases when Service at you use your Platinum Card at supermarkets, drugstores, gas 1.800.525.3355. stations, the U.S. Postal Service, and to pay wireless phone bills. Double points for everyday purchases is an ongoing benefit of your (CE 104302) itiVi7o moot, Platinum Card membership. And you'll continue to earn one point for every eligible dollar charged to your Platinum Card when making other purchases. Offer applies at qualifying stand-alone drug stores, gas stations, and the U.S. Postal Service. Not valid in the departments of superstores or warehouse clubs. To pay your wireless phone bill automatically, please call your wireless provider. FEE-FREE American Express® Travelers Cheques! To find your nearest American Express Travel As an American Express Cardmember you can purchase FEE-FREE* Senn'oas location, call American Express Travelers Cheques and Cheques for Two® at 1.800-AXP-8347. participating American Express Travel Service locations. Behind every Travelers Cheque is someone who can help in a travel emergency (CE 104335) 24/7—from replacing lost or stolen Cheques, to assistance with sM replacing lost credit cards and passports.** Travelerse che Cheques 'Not all services available at all locations. Bulled to all local laws and cash availability. —Proof of Travelers Cheques purchase may be required Credit Card Rep acemenl Assistance is for major bank-issued credit cards only. Fees for passport/credit card replacement are the sole responsibility of the customer. For complete Terms, call 1-800-AXP-8347. Offers aro made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726635 DUPLICATE COPY Pr oar Page 8 of 8 Share Our Strength's Taste of the Nation www.tasteofthenation. orglamex. American Express is The Official Card of Share Our Strength's Taste of the Nation®, a series of culinary benefits supporting anti-hunger (CE 104318) and anti-poverty efforts. You can help support a worthy cause while enjoying delicious tastes from talented chefs. Every spring, thousands of chefs and restaurateurs donate their product, time and talents at more than 70 events throughout the United States and Canada. To find a Taste of the Nation event near you and purchase TARElaNA11.211 tickets, visit www.tasteofthenation.org/amex. One-hundred percent of ticket proceeds go towards anti-hunger and antl-poverty programs. New TravelFunds® Card Offer for AARP Members Offer available for AARP members only at A special offer for AARP members: Receive a complimentary www.earp.org/amex and emergency travel kit with the purchase of $1,000 or more in enter promotion code TravelFunds Cards from American Express*. It's a prepaid, 101 on the order form. reloadable card that's safer than carrying cash, and isn't linked to (CE 104331) your bank account. If it's lost or stolen, your balance is refunded, usually within 24 hours. Offer also available for purchases of American Express Travelers Cheques and foreign currency. 'Limit one kit per order. For complete Terms and CondrUons, visit wnaarp.orgiamex and enter promotion code 101. Now Accepting the American Express® Card If there are other places where you would like to BJ's Wholesale Club, Inc. - Now accepts the American Express see the Card accepted, Card. Visit a Club today! For the BJ's Club nearest you, go to please can the Customer www.BJS.com or call 1-800-BJS-CLUB. Service number that is located at the top of your statement Or the number Pan American Airways - Serving New England, Myrtle Beach, SC, that is on the back of your Florida and the Caribbean. Visit www.Flypanam.com or call Card. 1-800-FLYPANAM and experience our comfort and convenience. (CE 104270) National Product Sales - NPS is focused on the customer looking for great values. Join us on the Web at www.E-NPS.com. Also, check out our great values at www.NPSBookie.com. It's Save - Big Time on Home Improvement Go to vAvw.americanexpress. From April 1 - May 31, 2004, home improvements can be even easier corn/spring for specific with these great rebates from top home brands. Simply use your information on the rebate American Express® Card to buy participating manufacturers' featured offers, redemption products. Once you're finished, mail in the required rebate requirements, qualifying products, and for rebate redemption materials and your American Express branded gift card redemption instructions. will be on Its way. Happy home improving! Qualifying products must be Ruchased on an American Express Card between April 1, (CE 104312) 2004 and May 31, 2004. Redemption materials must be postmarked by June 30,2004. Redemption requirements vary by manufacturer. Offers are only valid in the continental U.S. and are not redeemable in-store. Please allow 6 to 8 weeks to receive your rebates on an American Express branded gift card. Not responsible for lost, misdrected or UMW entries. Partners and rebate offers are subject to change without notice. C839:0001. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726636 DUPLICATE COPY 42i 0136.'aiiSi5;wartt# Platinum Card® einbeitlilkFlOgardsPr POIY4SIM/aliabtak Statement of Account at 0341/04, w6eirclrarors*Olarepaicrinl fulland all acOoThlti m r Prnrviro cocci:go:de 05/11/04 Paget of 8 New Please Pay By Renew Balave S PamerftUWOS Now Ctsarge$ $ Balance $ 05/26/04 1,695.10 6,386.62 6,018.69 Please refer to page 2 for Important Information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www.americanexpress.com/paybill. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800-525.3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1.800.525-3355. Concierge - Personal Lifestyle Assistance Platinum Cards Concierge can help you with virtually any request, at any hour, anywhere in the world. Have Platinum Card Concierge secure reservations at an international or domestic restaurant for a special occasion or upcoming trip, locate goods and services unavailable locally, research entertainment options, arrange for special gifts, and much more. It's like having a personal assistant with you while at home or while traveling abroad. No request is too unusual, too large or too small--so call Platinum Concierge at 1-800-345-AMEX, option 2 to take advantage of the personal lifestyle assistance available to you as a Platinum Card member. Terms and Conditions apply. Activity I'd" 4"P“tL"d ' ren0nspewrw3 Amounfl New Activ Card )CCa.XaM 04/23/04' PAYMENT RECEIVED - THANK YOU 1,895:101; • 04/19/04' SAKS FIFTH AVE'-043 PALM BEACH FL -275.60'; 430111061 FURLA HANDBAGS 405/36/04°, POLO RETAIL CORP NEW YORK -92 33 9 ,r V. 082145543APPAREUA,CCESSOjI S Pkose Ion on Ihiperforslion Wow, death and reurn win your paFnect Continued on Page 3 Please pay By: Please enter account Payment Coupon a../04 number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, prOteSSable through the Total Amount Due U.S. banteng system. $6,018.69 To Pay by Phone call 1.800-I-PAY-AXP or 21 - 6217 1.800.472.9297. ,,,,, Check here if address or telephone number has changed. Note changes on reverse side. Mail Payment to: AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 EFTA01726637 DUPLICATE COPY 7 gyr Fo Accoun Number Page 2 of 8 XXXX-)0(XX Payments: Your monthly statement is payable in full upon recut. Payments must be in U.S. Dollars and drawn on a bank located in the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on your check Do not send cash. Payments received after 12:00 noon or on weekends or holidays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the tight to process checks electronically, at first presentment and any re-presentments, by transmitting the amount of the Oink, routing To Pay By Phone number, account number and check sepal number to your financial institution. Your checking account may be debited 1-800-472-9297 as soon as the same day we receive your payment. If we can not cofect the funds electronically at first presentment, we may issue a draft against your account forthe amount of the check Customer Service, Lost Authorization for Electronic Payments: By using the American Express Pay By Computers Pay By Phone or any or Stolen Card and all other American Express electronic payment service, you will be authorizing American Express to initiate an other services electronic debit to the financial account you specify in the amount you request. To use Pay By Computer, please 1.800.525.3355 visit us at vnwtamericanexpress.com. Lost or Stolen Card: If the Card is lost or stolen in the United States, contact us immedately at 1.800.992.3404. 24 hours/7 days Outside the U.S., contact the newest American Express Travel Service Office or call us collect at 3W-393-1111. You we fully protected against any fraudulent use of the Card when you notify American Express before It is fraudulently used. Car Rental Loss and Your maximum liabilihris$50 should you fail to report its tosser theft Damage Insurance Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual fee for 1.800.338.1670 the Additional Platinum Card is $175.00And for each Additional Gold Card on the Platinum Card account the annual fee is .00. Renewal Cards we issued every three years. If the Card you carry is damaged, you may have it replaced sooner Hearing Impaired calling Customer Service. The $5 annual subscription fee for Departures magazine is included in the annual fee for (9amSpm EST) your Platinum Card membership 1l you do not wish to receive Departures magazine, please call1-877-509-3993, Monday 1TY: 1-800.221.9950 through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep your copy of the charge slips for comparison to your billed charges. The Statement Closing Dale is the last date that FAX: 1.800.695.9090 charges and credits are processed to appear on the statement. Your account will be Past Due if payment for your previous In NY: 1.800-522-1897 month's statement was received after the closing date. To keep your account current, pay by the payment due date shown on your statement Travel Emergency and Billing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you Worldwide Personal need more information about a transaction which appears on your statement, write or callthe Customer Service Assistance and Fine department as indicated on your paper statement, or dick on the Customer Service link online. We must hear from you no Dining later than 60 days after we sent you the first bit on which the error or problem appeared. Although you may telephone us, 1.800.345-AMEX doing so will not preserveyourrightS. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Describe the error and explain, if you can, why you believe them is an error. If you need Platinum Card Travel more information, describe the item you are unsure about. You do not have to pay any amount in question while we we Service and Fine Hotels, investigating, but you are still obligated to pay the parts of your bill that are not in question. Wnile we investigate your Resorts & Spas inquiry, we cannot report you as delinquent or lake any action to collect the amount in question. Please retain any receipts 1-800-443-7672 pertinent to yourdaim. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you Platinum Card purchased with the Card, and you have tried in good faith to correct the problem with the merchant, you may not have to By Invitation 011y pay the remaining amount due on the goods or services. You have this protection only when the purchase price was more 1-800-321-RSVP than $50 and the purchase was made in your home stale orynthin 100 miles of your mailing address. (If we own or operate the merchant, or if we mailed you the advertisement for the property or services, all purchases are covered regardless of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at wiwcamericanexpress.com, or you can call us at 1.800-IPAY-AXP for Pay By Phone and Pay O By Computer issues, or 1.800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Correspondence Express Cash Operations address indicated on your statement. If you Wink your statement, receipt, or transaction is wrong please contact us as soon as possible. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. Customer Service When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; P.O. Box 7825 CS 3. Describe the error or the transfer you are unsure of, and explain as dearly as you can why you believe there is an error FL Lauderdale, FL or whyyou need more information. We will investigate your complaint and correct any error promptly. If we take more than 33329-7825 10 business days to do this, we will credit your account for the amount you think is in error, so that you wit] have use of the moneyduringthetime it takes us to compete our investigation. Express Cash Credit Balance: If a credit balance (designated 'CR') is shown on this statement, it represents money owed to you. You Operations may make charges against the credit balance or request a refund. Requests for refunds should be made in writing to the P.O. Box 297815 Refund Unit at the Customer Service address indicated on your paper statement, or click on the Customer Service link FL Lauderdale, FL online. If you do not make sufficient charges against the credit balance or request a refund, we wit, within 30 days after expiration of the six-month period Viewing the date of the first statement indicating the credit balance, issue a check to you 33329-7815 for the credit balance in your account it the amount is $1.00 or more. Important Notice to North Dakota Residents: If Payments an account is pastdue (*Iwo or more billing cycles, a late payment fee ol 1.75%of all past due amounts will be added. P.O. BOX 2855 NEW YORK NY 101184855 Charge of Address IIcaned on front do nor uto Name Company Name &met Addmiss Gay. State r rip Code Providing your emai Arco Code and address to American Homo Phone Express wil enable you Area Colo and to receive special otters, J LI j Work Phono suited to your needs. Email EFTA01726638 DUPLICATE COPY ant Nurber Ckoirg Ogi Page 3 of 8 )OOOOOOO 05/11/04 Forocrr *crag Amount, Now Activity Continued 04/13/04 FEDEX AB845134992699NEW YORK NY 94.78 1 HEAVYWEIGHT TO: FRANCIS GB FROM: GEORGE BANFORD 10022 1 HEAVYWEIGH 7LB AWB845134992699 FEDEX CUSTOMER SERVICE 81-800-622-1147 04/18/04 SAKS FIFTH AVE -010 PALM BCH GARDEN FL 509.75 FASHION Description FURLA HANDBAGS 04/21/04 BRITANNICA SUBSCRP 800-323-1229 IL 10.81 ON-LINE SUBS 04/21/04 CLUB MONACO 81023 NEW YORK NY 280.25 FAMILY CLOTHING 04/21/04 SEARLE NEW YORK NY 350.86 WOMEN'S READY-TO-WEAR 04/22/04 GALO SHOE IMPORTS NEW YORK NY 128.18 SHOES 04/23/04 SHOE INN PALM BEACH FL 385.84 5999/38 SHOES/ACC 04/23/04 NEIMAN MARCUS PALM BEACH FL 1,215.82 NUTMEG GNGER 50.00 BASIL MANDRN 50.00 BALANCE REF TO INVOICE 04/27/04 MTA NYCT BROOKLYN NY 20.00 MVM METROCARD 04/29/04 BOYDS OF MADISON DEP2128386558 NY 42.90 16MEDICAL SUPPUES • 04/29/04 BCBG 8803 NEW YORK NY 108.63 APPAREL ACCESSORIES 05/01/04 POLO RETAIL CORP NEW YORK NY 335.65 APPAREUACCESSORIES 05/01/04 LA PETITE COQUETTE NEW YORK NY 518.36 5631/07 WOMEN'S APPAREL 05/01/04 ALEXIS BITTAR RETAIL2126258340 NY 81.47 MISC 05/03/04 RAPUNZEL'S CLOSET PALM BEACH FL 73.14 GIT ITEMS STORE 05/05/04 BLOOMINGDALES NEW YORK NY 96.68 SHEER HOSIERY Description SOCKS 05/06/04 PAYPAL IACTAWASBELL 402 935 7733 CA 17.17 PROFESSIONAL SERVICE 05/06/04* SAMANTHA, PARIS LIECO 105.56 EuropeanUnion FRANCE Euro VOUS REMERCIE DE VOTRE VISITE 05/07/04 PLEIN SUD, PARIS 350h00 434.67 European FRANCE aro VOUS REMERCIE DE VOTRE VISITE 05/07/04 VICTOIRE, PARIS 1.03‘00 1,279.16 Eurcoom Umon FRANCE Euro VOUS REMERCIE DE VOTRE VISITE Continued on reverse EFTA01726639 DUPLICATE COPY AccasitNalltet Page 4 of 8 X>Da- Now Activity Continued Orige SPOrang Amount! 05/10/04 RADIO TAXICABS (LONDON) LTD LONDON N4 161)3 30.91 Rands Swig UNITED KINGDOM Taxi Services 05/10/04 TRUEFIT & HILL LTD LONDON SW1A 'IPH 146-93 266.03 Pan:* Slorlha UNITED KINGDOM Description GOODS Total of Now Activity Now Charges 6,366.62 Payments/Credits -2,263.03 EFTA01726640 MembeRfilfiaTairlis- Monthly Statement and Page 5 of 8 Program News For questions about your Statement Period Membership Rewards account, contact March 1, 2004 - March 31, 2004 1-800-AXP-EARN Account activity after this period does not appear on this statement (297-3276) Available Points bwnv.americanexpress.com/rewards ph PentlaSnoccunt Uinta? 42,086 American Express Membership Rewards Points aro available when cha ges are PO Box 297813 paid in full and all your accounts we in Everyday Spend Points Earn Double Points for all Ft. Lauderdale, FL 33329-9785 good standing. earned this period: your Everyday Spend• Available points include everyday groceries, gas, pharmacy spend points. 117 Account Summary Opening points balance 39,714 New points earned +2,372 Points transferred or redeemed 0 Reinstated points and adjustments 0 New points balance =42,086 New Points Earned 03/01/04 - 03/31/04 Points Activity On Everyday Spend 3on Bonus Points Total Points Activity Eligthe Charges Awarded Per Card 2,255 117 0 2,372 Totals 2,255 117 0 2,372 MerrbetkP Pewadt nett earned may be Wandered er reCetvr.rd se lore es al arectled Cad acetones xo in good sthreSno Poiret transferred or relormed cam:: be mimed back WO Me ovum. Forfeited points eon be reinstated ford he by caning the number provided below. Etatakt Cad cisamm on outMod inMe Menem* Rewards oro2rarn Tears wed O0(10(1On3 V. ,our lhantershp,Rands aids r you have elute:ten pkozo vat vaw.assertcanexpreas.00merriardo Of cal 1.SOCAXP.F.ARN (291.2226). Fran utmost.edlrated 305-512-279a Earn More! New ways to earn points. Important Notice of Membership Rewards® Program Changes A ',exited Edgers* Effective May 1, 2004, eligible Cardmembers will no longer (MR Message 6195) accrue two Membership Rewards points for virtually every dollar charged at stand-alone hardware and home tfttgal .RVI Improvement stores. Instead, Cardmembers will accrue one point for every dollar charged at such stores. Program elmnyna apply only to Rewords Croon & Gold, Protected Rends Green a Gold Rewards Plus Gola Plalnsn Card®, Corniced) Card Gold FinardaL ONE FnamialAteount Plante Card. Platinum Fronted Senna Cud Fidelity Amore-as EtpresseiGreen. Geld and Plalrern Cards. EleOkt Carchumbers vat continue to aznas Inc paints for every des okayed in the US. at cuabbld Vatclarne supermiekels.drugskpm, gas sladans. to U.S. Natal Servos, ard les wire= roe Lill Wren auk wok/nett d wireless lime moue crer eno point per dap. Mortgage Rates Are Low! Earn Thousands of Points! If you're looking to buy a home or refinance your mortgage, Contact us today! Visit American Express Mortgages can save you hundreds of vnvw.americanexpress. cornimortages or call dollars a month in mortgage payments. Plus, you can get a 1.800-AXP-1008. Use same-day loan decision and earn thousands of Membership offer code C69. Rewardse points. (Bonus ID 9208) Medina loon entsrovkled by Aellefr.al Express flank, FSB, an FOG inured Ward roaro bade knemon Sprose Banc F3a, e an Mitten Elms carpany erd as Gaud Homing Larder. To be share to earn pant, you must be emceed n Woe Mensteshis Ravat program elPeImo d ban dosh2. You valiant 1,250 Pan la retry $10,600 in based lean value. Pdral wit be etotlik0 blow account 10 to 12 weeks ago yew ben has been cowered zed ciceed Bane x):9208. Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726641 American Express• • Tlic 1O ICATE COPY m e 7,1 tie tin it :] N'n Page 6 of 8 0 ;1 R AR P i } Celebrate with Savings! During the month of May 2004, Staples is celebrating its 18th To redeem visit 'tom anniversary with savings on everything from pens and PDAs americanexpress.comi rewards or cal to document storage and digital cameras. Redeem 1.800-AXP-EARN Membership Rewards® points for Staples Awards and enjoy (297-3276) or that was easy:' month-long specials in the store, through the catalog or www.Staples.com online at www.Staples.com. (MR Message 6308) Staples—that was easy. Attend Golf School at Hilton Head! Experience world-class golf instruction from Golf Academy of To redeem Membership Hilton Head at Sea Pines. Redeem Membership Rewards® Rewards points visit, www.amedcanexpress. gigeN0 points for golf instruction from Class A PGA professionals! School sessions include instruction, personalized com/rewards or call at Sea Pines improvement manual, lunch, and more. Schedule a one-day 1-800-AXP-EARN (297-3276). golf school for 50,000 Membership Rewards points, a two- (MR Message 4172) day golf school for 100,000 points or a three-day golf school for 175,000 points. Please call 1-843-785-4540 or visit www.golfacademy.net for more information. Escape to Paradise with Hawaiian Airlines Transfer Membership Rewards® points to Hawaiian Airlines To transfer Membership today and choose from eight mainland U.S. departure cities Rewards points visit www.amerIcanexpress. for flights direct to Honolulu, Maui and neighboring Hawaiian com/rewards or call Islands and the South Pacific-destinations on Hawaiian 1.800-AXP-EARN HAWAIIAN Airlines. Join HawaiianMiles at www.HawallanAir.com (297-3276). or call 1-800.367-5320. (MR Message 4438) Go to Space with Membership Rowards@Pointsl Space Adventures, the world's leading space tourism To redeem points, visit company, offers a wide range of luxury adventures including wwwamericanexpress. com/rowards or cal zero-gravity, edge of space and sub-orbital flights. 1-800-AXP-EARN Experience the feeling of weightlessness or see the curvature (297-3276). of the Earth while traveling at twice the speed of sound. Redeem Membership Rewards® points to use toward these (MR Message 5209) amazing flight experiences. For more details, visit www.spaceadventures.com or call 1-888-85-SPACE (77223). Introducing a Niko Golf Exclusive Nike Golf would like to introduce the Tiger Woods package Redeem now at for 55,000 Membership Rewards® points (NIKE20). This waamerIcanexpress. corn/rewards or cal N 1 x E G 0 L exclusive package features the Nike Ignite Driver, a dozen 1-80041XP-EARN Nike One Golf Balls and The Upper Deck Tiger Woods (297-3276) special collectible tin trading card set. This offer is only available while quantities last. (MR Message 4221) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meat these criteria. EFTA01726642 DUPLICATE COPY Azar* Wit)" Cbling DX* Page 7 of 8 )0000000CM 05/11/04 CustomExtras- Share the Benefits of the Platinum Card® To apply or learn more, call 1.800525.3355. Give someone close to you an Additional Platinum Card. They can enjoy many of the unique Card member benefits you are currently (CE 104345) entitled to as a Platinum Card member, such as the International Airline Program, the Fine Dining Program and Platinum Card® Concierge. What's more, they will benefit from the convenience of world-class American Express Customer Service--24 hours a day. The annual fee for each Additional Platinum Card is $175. Terms, Conditions and Restrictions apply. The Additional Cardmember must be 18 years or. older, and must have never had a delaultei account wfth American Express. Any account you have with American Express must not be in default. Los Angeles Baseball Tickets and Suites Now on Sale Call 1-800321-RSVP 8am to 11pm ET to As a Platinum Card® member, you can enjoy professional baseball in purchase your tickets, Los Angeles this season--from plush seats located between the or visit dugouts behind home plate or a private luxury suite that vnvw.amerlcanexpmss. comfiuxurystrites accommodates up to 20 people. Tickets include premium parking for details. passes. (CE 104420) All sales we final and nonrefundable and resale is prohibited. Details and prices are subject to change. Suites and tickets are available on a first-come, first-served basis. All ticket orders are subject to service charges. Payment must be made using the Platinum Card from American Express. Ticket limits may apply. Availability is limited. Earn Double Points on the Platinum Card® For more information, call Platinum Card Customer Earn double Membership Rewards® points for your purchases when Service at you use your Platinum Card at supermarkets, drugstores, gas 1-800-525-3355. stations, the U.S. Postal Service, and to pay wireless phone bills. (CE 104419) Double points for everyday purchases is an ongoing benefit of your Platinum Card membership. Anc you'll continue to earn one point for virtually every dollar charged to your Platinum Card when making other purchases. Offer applies at qualifying stand-alone drug stores, gas stations, and the U.S. Postal Service. Not valid in the departments of stperstores or warehouse clubs. To pay your wireless phone bill automatically, please Gill your wireleSS Provider. International Airline Program - 2 Fly for the Price of 1 Make your reservations through Pit today by With the International Airline Program, a companion can fly with you calling 1.800-443.7672 or aboard one of our participating carriers when you make your refer your travel agent to reservation through PTS. Just purchase a full-fare First Class or PTS. Business Class ticket with PTS and you'll receive a complimentary (CE 104447) ticket with the same itinerary as your own. There's no limit to the number of times you can take advantage of this benefit and practically no limit to your choice of international destinations. Program Terms and Condtions apply. For full program information, visit vemv.americanexpresecom/platInum. Carry the TravelFunds® Card from American Express TravelFunds Card from American Express is Whenever you travel, consider taking the prepaid, reloadable accepted at millions of TravelFunds Card from American Express--instead of cash or debit dams that accept cards. It's safer than cash and is a convenient way to carry money American Express. Purchase yours today at while you travel. Unlike debit cards, it's not linked to your bank vAvve.americanexpress. account and you'll have access to valuable travel services such as cornibuytfc or by calling passport/credit card replacement assistance.* 1-888-412-6945. Proof of TravelFunds Card purchase may be required. Credt card replacement assistance (CE 104424) is for major bank-issued credit cards only inot retail store, gasoline, caging cards, etc.). 'Fees for passport/credit card replacement are the sole responsibility of the customer. ATM fees apply. For complete Terms, visit vAvw.americanexpress.com/buytfc or call 1.888.412.6945. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726643 DUPLICATE COPY P: tcl For Petest Page 8 of 8 i6M- ht000M American Express® Gift Card • For All Occasions American Express* Gift Card: The American Express® Gift Card is the perfect solution for all of your - Prepaid gift-giving needs. Whether buying gifts for your loved ones for - Accepted in minions of Mother's Day, Father's Day or special events like graduation and restaurants and retailers in weddings, the Gift Card makes a perfect gift for any occasion the U.S. - Funds never expire because it is accepted all over the place.* The Card is available in Available at: denominations from $25 to $500, and is packaged in a gold envelope WWI. mericanexpress. with a personalized message card.** conVbestglft or 1-877-AXP-GIFT. (CE 104423) *Accepted at millions of retailers and restaurants throughout the U.S. where American Express is accepted. "Card and shipping fees apply. For complete Tams and Condtions, please visit www.americanexpress.comasestglft or call 1.877-AXP-GIFT. Now Accepting the American Express® Card! If there are other places where you would like to Stonebridge Life - Need financial security for your family? Check out see the Card accepted, what Stonebridge Life can do for you. Call 1-800-362-6900 or visit please call the Customer www.takingcarelife.com. Service number that is located at the top of your statement or the number Despatch of Southampton Moving & Storage - Local and overseas that is on the back of your moves. Full-service storage facility. Southampton, NY. Call us at Card. 631-283-3000 or 1-800-827-MOVE. www.despatchmovers.com. (CE 104361) Famous Footwear - Now finding shoes is made more convenient than ever, because we welcome the American Express Card. For a store near you, call 1-800-40FAMOUS. Use Your Card to Help Sick Children and Their Families For a list of partIdpating merchants, and to learn Use your American Express& Card at participating merchants from more, visit www.american Mother's Day to Father's Day 2004 and we'll make a donation to express.com/makeroom Ronald McDonald House Charities. Donations will help families stay toheal. near their sick children while they're getting treatment. So please (CE 104411) Make Room to Heal and give thousands of families the healing comfort of a home-away-from-home when they need it most. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726644 DUPLICATE COPY -Membership Rewards®. Platinum Card® Pointe Available Statement of Account at 04/30104, when charges'due are paid in fuli and al accounts are in good standing iiiii IIIIIIIIII cvwmove MIN 06/11/04 Page 1 of 8 New Please Pay By Prericus Bevis $ eamentVCcofts S Now Charges $ Balance $ 06/26/04 6,014.69 gi7FIg 13,985.80 4,252.38 Please refer to page 2 for important information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www.americanexpress.com/paybill. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800.992-3404. For automatic balance information, please call 1.800.525.3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1.800-525-3355. Earn Double Points on the Platinum Card® Earn double Membership Rewards® points for your purchases when you use your Platinum Card at supermarkets, drugstores, gas stations, the U.S. Postal Service, and to pay wireless phone bills. Double points for everyday purchases is an ongoing benefit of your Platinum Card membership. And, you'll continue to earn one point for virtually every dollar charged to your Platinum Card when making other purchases. For more information, call Customer Service at 1-800-525-3355. Offer applies at qualifying stand-alone drug stores, gas stations, and the U.S. Postal Service. Not valid in the departments of superstores or warehouse clubs. To pay your wireless phone bill automatically, please call your wireless provider. Activity IrdcsesPxtrgfte ,-•,R2,1/042::"WAYNIENTTIECSIV,ED ANK,YOO 'w05/20/04,,>-: 'POLO:RETAIL comptNE '' .06264bs4GENERALWE• „. x POLO RETAIL CORD; NEW,Y 'Van. ra0,791001 *-;*" GE1204 °91:Pirlr-O.HETAILCoptp • 20f 1W.9Pq 05/13/04 POLO.COM 888.475.7674 NY 485.54 CLOTHING/APPAREL Pkgs.. 1313 cab; perforation Si:rt.detach ant (elm vith year partat Continued on Page 3 Payment Coupon Please Pay By: Please enter account 06/26/04 number on all checks and Payable correspondence. in U.S. Dollars upon receipt with a bank in the U.S. or money order, able through the Total Amount Due re :iasnking system. $4,252.38 To Pay by Phone cal 1.800.1-PAY•AXP or NEW YORK NY 10021 - 6217 1.800.472.9297. ..... Check here If address or telephone number has changed. Note changes on reverse side. Mail Payment to: AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 0000371293895321000 000425238001398580 11rld EFTA01726645 DUPLICATE COPY Page 2 of 8 Payments: Your monthly statement is payable in full upon receipt Payments must be in U.S. Dollars and drawn on a bank!coaled in the US and (except for electronic paymet) placed in the enclosed envelope with the remittance stub and the account number indicated on your check Do not send cash. Payments received after 12:00 noon or on weekends or holdays may not be credited until the next business day. Please do not send postdated checks. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in procossing. We reserve the right to process chocks electronically, at first presentment and any re-presentments, by transmitting the amount of the theck, routing To Pay By Phone number, account number and check serial number to your financial institution. Your checking account may be debited 1400-472-9297 as soon as the same day we receive your payment. If we can not collect the funds electronically at first presentment, we may issue a draft against your account for the amount of the check Customer Service, Lost Authorization for Electronic Payments: By using the American Express Pay By Computer Pay By Phone or any or Stolen Card and all other American Express electronic payment service, you will be authorizing American Egress to initiate an other services electronic debit to the financial account you specify in the amount you request. To use Pay By Computer, please 1-800-525-3355 visit us at vrvny.americznexpress.com. 24 hours!? days Lost or Stolen Card: If the Card is lost or stolen in the Unted States, contact us immediately_ at 1-800-992-3404. Outside the U.S., contact the nearest American Express Travel Service Office or call us collect at 3M-393-1111. You are fully protected against any fraudulent use of the Card when you notify American Express before it is fraudulently used. Car Rental Loss and Your maximum liability is$50 should you fail to report its lessor theft. Damage Insurance Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual fee for 1-800-338-1670 the Additional Platinum Card is $175.00and for each Additional Gold Card on the Platinum Card account the annual fee is CO. Renewal Cards am issued every three years. If the Card you carry Is damaged, you may have it replaced sooner Hearing Impaired by calling Customer Service. The $5 annual subscription fee for -Departures magazine is included in the annual fee for (9am-5pm EST) your Platinum Crudmembership. If you do not wish to receive Departures magazine, please call 1-877-509.3993, Monday TrY: 1.800-221-9950 through Friday, 9am • Sprn EST. You may discontinue your Membership by calling Customer Service. Be sure to keep FAX: 1-800-695-9090 your copy Of the charge sips (Or comparison to your billed charges. The Statement Closing Date is the last date that charges and credits are processed to appear on the statement. Your account will be Past Due if payment for your previous In NY: 1-800-522-1897 month's statement was received alter the closing date. To keep your account current, pay by the payment due dater shown on your statement Travel Emergency and Billing Slants Summary: In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you Worldwide Personal need more information about a transaction which appears on your statement, write or call the Customer Service Assistance and Fine department as indicated on your paper statement, or click on the Customer Service link online. We must hear from you no Dining later than 60 days after we sent you the first bill on which the error or problem appeared. Although you may telephone us, 1-800.345-AMEX doing so willnot preserve yournet. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar Platinum Card Travel amount of the suspected error; S. Describe the error and explain, if you can,vdty you believe there is an error. If you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we are Service and Fine Hotels, investigating, but you are stil obligated to pay the parts of your bill that are not in question. While we investigate your Resorts & Spas inquiry, we cannot report you as delinquent or take any action to coke( the amount in question. Please retain any receipts 1-800-443-7672 pertmentto your clam. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you Platinum Card purchased with the Card, and you have tried in good lath to correct the problem with the merchant, you may not have to By Invitation Only pay the remaining amount due on the goods or services. You have this protection only when the purchase price was more 1-800-321-RSVP Phan $50 and the purchase was made in your home state or within 100 miles of your mating address. (If we own or operate the merchant, or if we mailed you the advertisement for the property or services, all purchases are covered regardless of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at www americanexpress.com, or you can call us at 1-800•IPAY-AXP for Pay By Phone and Pay By Computer issues, or 1.800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Correspondence Express- Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction is wrong, please contact us as soon as possible. We must hear from you no later than 60 days after we sent you the FIRSTstatement on which the problem or error appeared. Customer Service When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; P.O. Box 7825 C.S 3. Describe the error or the transfer you are unsure of, and explain as clearly as you can why you believe there is an error Ft. Lauderdale, FL or whyyou need more information. We wil investigate our complaint and correct any error promptly. If we take more than 33329-7825 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time It takesus to complete our investigation. Express Cash Credit Balance: If a credit balance (designated "CR') is shown on this statement, it represents money owed to,you. You Operations may make charges against the credit balance or request a refund. Requests for refunds should to made in writing to the P.O. Box 297815 Refund Unit at the Customer Service address indicated on your paper statement, or click on the Customer Service link Ft. Lauderdale, FL online. If you do not make sufficient charges against the credit balance or request a refund, we wit:, within 30 days after expiration of the six-month period following the date of the first statement indicating the credit balance, sst.e a check to you 33329-7815 for the credit balance in your accour.t if the amount is $1.00 or more. Important Notice to North Dakota Residents: If Payments an account is past due for two or more billing cycles, a late payment fee of 1.75%of al past due amounts wit be added. P.O. BOX 2855 NEW YORK NY 10116-2855 Change of Address If coned on front de not ute Name Carden Nun* Street Acdreed .1_1 I Cry, SteSe Bp Cede TT-1 171 1 Providing your email address to American Area Code end Herne Phone 1 Express wil enable yOu I to receive special offers, aj Awe Code end Wok PhD,* suitedto your needs. Einar; EFTA01726646 DUPLICATE COPY Aoccurt Nurter Closlrg Oats Page 3 of 8 06/11/04 "feta SpOrdng Amounts New Activity Continued 05/13/04 STE DEVAL, PARIS 12040 145.43 Evcceun Unlon FRANCE Euro VOUS REMERCIE DE VOTRE VISITE 05/14/04 PARADIES WEST PALM BWEST PALM BEA FL 18.30 • GIFT/NOVELTY/SOUVENIR 05/17/04 BIZARRE BAZAAR NEW YORK NY 135.75 JEWELRY/REPAIFVSALES GIFT, CARD, NOVELTY AND SOUVENIR STORES 05/18/04 POLO RETAIL CORP NEW YORK NY 64.09 APPAREUACCESSORIES 05/19/04 POLO RETAIL CORP NEW YORK NY 7,925.28 GENERAL MERCHANDISE 05/19/04 VIVRE NEW YORK NY 247.67 CATALOG MERCHANTS 05/21/04 POLO RETAIL CORP NEW YORK NY 173.80 APPAREUACCESSORIES 05/21/04 BRITANNICA SUBSCRP 800323.1229 IL 10.81 ON•UNE SUBS 05/23/04' GUCCI PORTOFINO 729.98 REF* 71001590414700000511746 05/23/04 05/25/04 HARRODS UMITED. LONDON UK 78.03 14433 Pounds Salm UNITED KINGDOM Description Pace GOODS 78.00 0516 122.03 05/25/04 THE UBRARY LONDON SW3 Pow& orling UNITED KINGDOM RETAIL 05/27/04 MTA NYCT BROOKLYN NY 20.00 MVM METROCARD 06/03/04 EVE'S PRODUCTS 800-848-3837 MA 152.07 GIFT ITEMS 06/03/04 POLO RETAIL CORP NEW YORK NY 3,429.72 GENERAL MERCHANDISE 06/08/04 METROPOLITAN OPERA NEW YORK NY 181.00 MET OPERA Total of New Activity New Charges 13,985.80 Payments/CredIts -15,752.11 EFTA01726647 DUPUCATE COPY reCanircoc Page 4018 EFTA01726648 MembePYftlj94t&S2fThs® Monthly Statement and Page 5 cf 8 Program News For questions about your Statement Period Membership Rewards account, contact April 1, 2004 - April 30, 2004 1-800-AXP-EARN Account activ:ty after this period does not appear on this statement (297-3276) Available Points www.americanexpress.com/rewards unt Numbtt 44,115 American Express Membership' Rewards Points we available when charges are PO Box 297813 paid in full and all your accounts are in Everyday Spend Points Earn Double Points for all Ft. Lauderdale, FL 33329-9785 good standing. earned this period: your Everyday Spend- Available points Include everyday groceries, gas, pharmacy spend points. 132 Account Summary Opening points balance 42,086 New points earned +2,029 Points transferred or redeemed 0 Reinstated points and adjustments 0 New points balance =44,115 New Points Earned 04/01/04 • 04/30/04 Points Activity On Everyday Spend Bonus Points Total Points Activity Eligible Charges Points Awarded Per Card PI in m 1,897 132 0 2,029 Totals 1,897 132 0 2,029 lArimbershio Roads poem earned mar be kende:red or redeemed as la. as all enroled Cudmeat:ft me in good starer.; pains tansierred or redeemed caret be amused backlit Sie mograu Forfeited points an be reinstated locate* by calling Me number provided beim. Eluible Card therges aro marred 'n the Memborcluo Rewards pageant Terms and Geo:Pions n yOur Membership Flewerds Gide.II you Imre quesfeee pease visit rereaumerkanexproessom:rewento or con 1-860-AXP.EARN (207-3226). From orameas. oat ccelea306.816-27139. Earn More! New ways to earn points. Exciting Vacation Activities from Your Reward® This summer use Membership Rewards® points to Visit www.amerfcan experience all your vacation destination has to offer. With the express.com/rewards or cal 1.800-AXP-EARN YOUR REWARD Your Reward® program, you can experience a golf or tennis (297-3276) to redeem lesson, the view from a hot air balloon or settle in for a meal points. prepared by a personal chef. No matter where your travels take you, the Your Reward program can design something (MR Message 9487) just for you. McCormick & Schmick's Seafood Restaurant Sails Into New York Now you can enjoy McCormick & Schmick's in NYC, located To redeem Membership CCORMICK at 1285 Sixth Ave at 52nd Street.The menu changes daily, each day offering more than 30 varieties of fresh seafood, Rewards') points for $50, $100 and $150 certificates, & CHMICKS featuring more than 100 freshly prepared items, establishing visit wvAv.american express.comrrewards or McCormick & Schmick's Seafood Restaurants as the Fresh call 1-800-AXP-EARN SEAFOOD RESTAURANTS (297-3276). Seafood Authority. To find a McCormick & Schmick's near you, visit www.McCormickandSchmicks.com or call 1-888-344-6861. Fly to the Caribbean with Air Jamaica! Enjoy legendary Lovebird Hospitality on the airline voted Call 1.800.523.5585 for World's Best to the Caribbean for six years in a row by reservations or visit www.airiamaica.com. eloracarricalcra 'World Travel Awards'! Redeem 35,000 Membership Rewards® points for economy-class travel to Jamaica or to (MR Message 0376) any of Air Jamaica's Caribbean island destinations including Antigua, Barbados, Bonaire, Curacao, Grenada and St. Lucia. Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726649 American Express• illiMISKATE COPY air vec- Page 6 of 8 ' REVJARRA R Double points on your next family vacation! a SeaWorld. Earn double Membership Rewards® points and get family vacation when you book and pay for an adventure vacation at Sea World, Busch Gardens or Sesame Place between 6/1/04-9/15/04, for travel by 12/31/04. Create a customized Go to www.seawoild vacations.com, YAM. buschgardensvacations. corn or www.sesame placevaratIons.com, ADVINTURL PARKS vacation or choose one of the featured packages. enter code AXPFUN Olada Sa•Aask IS.Date and plan your trip. (Bonus ID 6625) To esafac to earn bolts coifs, you mull be enrolled NMMeentenblo Raw* proatarn alts timit = ID 6625 at an *Wit walla] Anwrican Optimal Cent Bonn Ores Mite attend to yew p RIFIPCIS accord Wain 64 weak, ear Chtdc08 appear en )mw Marc abfeenert Down Introducing the Krups Duothek Stainless Steel Therm Krups would like to introduce the Duothek Stainless Steel Redeem now at Therm (PRM359) (or 31,000 points. Make coffee and tea at wwve.americanexpress. KRUPS the same time! The Duothek Stainless Steel Therm has two corn/rewards Of call 1.800•AXP•EARN independent brewing systems, perfect for making regular (297-3276). and decaf coffee or tea and coffee. Two double-insulated, eight-cup thermal carafes keep coffee hot for hours. The (MR Message 1465) Duothek has Krups Deep Brew technology to provide you with coffee full of rich, robust flavor. Available in Stainless Steel. Meals and Snacks Available for Purchase on Delta High-quality meals and snacks from names like Atlanta Not already a SkyMiles Bread Company and Savorings are now available for member? Enroll today at ADetta www.delta.com or purchase in Economy Class on Delta flights lasting 3.5 hours 1.800.323.2323. call SkyMiles• or more in the continental U.S. To see a menu for your next flight, go to "Inflight Dining" located in the Travel section (MR Message 2342) of www.delta.com. Transfer Membership Rewards® points to SkyMiles® today and book Award Travel on Delta. 2x Points-Greeting Cards from Gallery Collection Stop running To The Store! Order premium quality greeting Browse our selection of cards at low, Direct-from-the-Publisher prices. Earn Double Birthday, Holiday and All o. GAzhaftr Coutcrzott Occasion Cards at Membership Rewards® points on all orders from June 1 to bwrargallerycollectIon. itkr., ie—v!relu... 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Free nights start at 10,000 Priority Club points. Offers are made only to Cardmembers who moot certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726650 DUPLICATE COPY kccus *mow Claig Daze Page 7 of 8 )000(-XX)Ca g1 CustoinExtrar iltSyras .• Women's Professional Basketball Tickets Now Available Purchase your tickets today by calling Catch the excitement of professional women's basketball at Madison 1.800.321-RSVP Square Garden in New York City for this 2004 season. As a Platinum (8am to tlpm EST, Card® member, you have access to single-game tickets for the entire 7 days a week) or visit regular season. Seats are located in the first five rows of the arena. www.americanoxpron. comlluxurysuites for more information. All sales we final and non-refundable and 'wale is prohibited. Details and prices am (CE 104476) subject to change. Tickets are available on a first-come, first-served basis. All ticket orders are subject to service charges. Payment must be made using the Platinum Card from American Express. Ticket limits may apply Availability is limited. Tickets will be sold in pairs. Earn Points When You Pay Your Bills Automatically To get started, visit www.amerlcanexpress. Do you know that when you pay your wireless phone bill com/abp34 for the links automatically with the Platinum Card® you can earn double and phone numbers of Membership Reward® points automatically, too? Automatic Bill service providers who Payment is the simple way to consolidate your payments and make accept the Card for automatic bill payment. sure that your bills are paid on time. Enjoy the time-saving convenience of paying your bills automatically with your Card. You (CE 104475) can even continue to receive a paper statement of your bill from your service provider to keep for your records. Terms and Conditions apply. Now Accepting the American Express® Card! If there are other places where you would like to Gooseberry Patch - Where you can find all the comforts of home. see the Card accepted, Shop online at www.gooseberrypatch.com or call 1-800-854-6673 please call the Customer for more information. Service number that is located at the top of your statement or the number Montauk Home Center - A friendly staff to help you with your that is on the back of your plumbing specialty/hardware, lumber service and all building needs. Card. 94 Industrial Road, Montauk, NY. 631-668-6800. (CE 104481) Arcade Department Store - 30,000 items including bed, bath, kitchen, toys and clothing. Located in the Historic Whaling District at 14 Front St. Greenport, NY. 631.477-1440. Give American Express® Gift Cheques Today! To find your nearest American ExpressTravel Give American Express Gift Cheques for any occasion--Father's Day, Services locations, call weddings, birthdays, graduations or even just to say, "thank you". 1.888-AXP-0084. Unlike store gift cards or certificates, American Express Gift Cheques have no expiration date and are available in a variety of prepaid (CE 104471) denominations.* Gift Cheques come elegantly wrapped in a gold envelope and you can include your own personalized message. Gift Cheques are available for purchase at participating American Express Travel Services locations. Ask for them today! *Denominations are available in $25, $50 and $100. For complete Terms and Condtions, call1-888.269-6669. Gift Cheques are available for purchase at participating American Express Travel Services locations using your American Express. Card. Earn 7,500 Membership Rewards® Bonus Points Allow an experienced finandal advisor to help As an American Express® Cardmember you are entitled to many you achieve your personal benefits including exclusive access to an experienced financial financial goals. Just call AM advisor. Enjoy a complimentary nitial consultation with an 1.876496-4761 toil-free experienced American Express financial advisor--a seasoned to be referred to a <1. financial advisor in your professional who can offer you financial advice on investment area. nancisi strategies, tax planning, and much more. After your initial Advisor consultation, you will receive 7,500 Membership Rewards bonus (CE 104463) points. Offer valid to new American Express Financial Advisor clients only. American Express Financial Advisors Inc., Member NASD. American Express Company is separate from American Express Financial Advisor Inc. and is not a broker-dealer. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726651 DUPLICATE COPY Pro vm Foe Acccult Planter XXXX-XXXX Page 8 of 8 Share the Rewards - The American Express Donation Site Use your Card to donate Charitable giving is now even easier when you use your Card at the to a gavotte charity at www.americenexpress. American Express Donation Site. cont/donate. Make a donation to any of over 850,000 U.S. charitable organizations. (CE 104469) You can give to multiple charities in one transaction or set up Recurring Donations to a favorite charity. Donations are tax deductible and you will receive an instant e-mail receipt for tax purposes. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726652 DUPLICATE COPY 50413.51 Rewards®v. Platinum Card® FD P6tets Available Statement of Account P.k05/31/041:#W.Clran*;dueWo paid in at;aocainfa.re'ingood standing: Clcoing Dale 07/12/04 Page 1 of 9 Now Please Pay By Prekw sSeroe S Paymeritstrends S NotiChaveaS Balance 07/27/04 4,252.38 4,891.37 Please refer to page 2 for important information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www.americanexpress.com/paybill. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800.525.3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800.5253355. Let Concierge Make Your Summer Activities Special Platinum Card® Concierge can help you with virtually any request, at any hour, anywhere in the world. Have Platinum Card Concierge secure reservations at an international or domestic restaurant for a special occasion or upcoming trip, locate goods and services unavailable locally, research entertainment options, arrange for special gifts, and much more. It's like having a personal assistant with you while at home or while traveling abroad. Call 1-800-345-2639, option 2. Activity bricaP'" da* Amount S New Activi Card IC= )CO 08/16/04* COMPUTER PAYMENT RECEIVED FRANK YOU -4,252.38 07/10/04* OH/ARLES DAVID 924 PALM BEACH GARD FL -95.40 51623010 SHOE STORE 06/1'104 NEIMAN MARCUS MICH AVE CHICAGO IL 203 36 FLAT 187.00 06/12/04 POLO RETAIL CORPORATPALM BEACH FL 442.02 GENERAL MERCHANDISE 06/17/04 ALLIANCE DUTY CAROLINA PR 37.50 Description GENERAL MOSE Plane Scii en the coolora:o below, &Si and return vith)0ur paFnert 4 Continued on Page 3 Please Pay By: Please enter* account Payment Coupon 07/27104 number on WI checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, processable through the Total Amount Due U.S. banking system. $4,795.97 To Pay by Phone call 1.800-I•AY•AXP or NEW YORK NY 10021-6217 1-800.472.9297. ..... Check here if address or telephone number has changed. Note changes on reverse side. Mail Payment to: AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 I.IIIII IIIIIIIIII IIIII IIIII 11111111 III'Jill II IIIII IIIII III EFTA01726653 DUPLICATE COPY Page 2 of 9 an tra Payments: Your monthly statement is payable in full upon receipt. Payments must be In U.S. Dollars and drawn on a bank located in the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number incficated on your check. Do not send cash. Payments received after 12:00 noon or on weekends cc holidays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process checks electronically, at first presentment and any re-presentments, by transmitting the amount of the diedi, routing To Pay By Phone number, account number and check serial number to your financial institution. Your checking account may be debited, 1400472-9297 as soon, the same day we receive your payment. If we can not collect the funds electronically at first presentment, we mayissue a draft against your account for the amount of the check. Customer Service, Lost Authorization for Electronic Payments: By using the American Express pay By Computer Pay By Phone or any or Stolen Card and all other American Express electronic payment service, you will be authorizing American Express to initiate an other services electronic debit to the financial account you specify in the amount you request To use Pay By Computer, please 1400.525-3355 visit us at vwnv.americanexpress.com. 24 hoursfl days Lost or Stolen Card: If the Card is lost or stolen in the United States, contact us immethatety at 1-800-992-3404. Outside the U.S., contact the nearest America, Express Travel Service Office or call us colect at 336-393.1111. You are fully protected asanst .any fraudulent use of the Card when you notify American Express before it is fraudulently used. Car Rental Loss and Your maximum liability is $50 should you fail to r ort its loss or theft. Damage Insurance Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual tee for 1-800-338-1670 the Additional Platinum Card is $175.00and fcr each Additional Gold Card on the Platinum Card account the annual fee is $4500. Renewal Cards are issued every three years. If the Card you carry is damaged, you may have it replaced sooner Hearing Impaired by calling Customer Service. The $5 annual subscription lee for Departures magazine is included in the annual fee for (9am-5pm EST) your Platinum Card membership. If you do not wish to receive Departures magaz.ne, please call 1.877.5093993, Monday Mr 1.800-221-9950 through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep your copy of the charge slips for companson to your billed charges. The Statement Closing Date is the last date that FAX: 14:04954090 charges and credits are processed to appear on the statement. Your account will be Past Duo it payment for your previous In NY: 1-800-522-1897 month's statement was received after the dosing date. To keep your account current, pay by the payment due date shown cn your statement Travel Emergency and Billing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you Worldwide Personal need more information about a transaction which appears on your statement, write or cal the Customer Service Assistance and Fine department as indicated on your paper statement, or click on the Customer Service link online. We must hear from you no Dining later than 60 days after wo sent you the first bill on which the error or problem appeared. Although you may telephone us, 1-800-345-AMEX de:rig so will not preserve your rights. What We Need From You When You Have A Billing inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Descrtte the error and explain,if you can, why you believe there is an error. It you need Platinum Card Travel more information, describe the item you are unsure about. You do not have to pay any amount in question while wo aro Service and Fine Hotels, investigating, but you are still obligated to pay the parts of your bill that aro not in question. While we investigate your Resorts & Spas inquiry, we cannot report you as delinquent or take any action to collect the amount in question. Please retain any receipts 1-800443-7672 pertinent to your claim. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you Platinum Card purchased with the Card, and you have tried in good faith to correct the problem with the merchant, you may not have to By Invitation Only pay the remaining amount due on the goods or services. You have this protection only when the purchase pace was more 1-800-321-RSVP Phan $50 and the purchase was made in your home state or within l CO miles of your marling address. (If we own or operate the merchant, or if we mailed you the advertisement for the properly or services, all purchases are covered regarrlecs of amount or location of purchase.) in Case of Errors or Questions About Your Electronic Transfers: Please contact us by deicing on the Customer Service Link online at www.americanexpress.com, or you can cal us at 1-800.1PAY-AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Correspondence Express Cash Operations address indicated on your statement. II you think your statement, receipt, or transaction is wrong, please contact us as soon as possible. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or erre' appeared Customer Service P.O. Box 782Z C.S When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; 3. Describe the error or the transfer you are unsure of, and explain as clearly as you can why you believe there is an error Ft. Lauderdale, FL or whyyou need more information. we will investigate your complaint and correct any error promptly. If we take more than 33329-7825 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time Makes us to complete our investigation. Express Cash Credit Balance: II a credit balance (designated Nals) is shown on this statement, t represents money owed to you. You Operations may make charges against the credit balance or request a refund. Requests for refunds should be made in writing to the P.O. Box 297815 Refund Unit at the Customer Service address indicated on your paper statement, or dick on the Customer Service hat Ft. Lauderdale, FL online. If you do not make sufficient charges against the credit balance or request a refund, we will, within 30 days after expiration Of the dx-month period fdlowing thedate of the first statement indicatingthe credit balance, issue a ahem& to you 33329.7815 for the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: If Payments an account is past due fortwo or more billing cycles, elate payment fee of 1.75% of all past due amounts will be added. P.O. BOX 2855 NEW YORK NY 10116-2855 Change of Address if correct an front do not use Nano Company Name 'Street Address Stato rpCode Providing your email Area Gotha and address to American Homo Phone Express will enab!e you kea Code and to receive special offers, immil Work Phone suited to your needs. Email EFTA01726654 DUPLICATE COPY Account Minter in; Dale Page 3 of 9 XYJOK-)OO( 7/12/04 Amount New Activity Continued $ 06/18/04 BLCOMINGDALES NEW YORK NY 105.91 MEWS SWIMWEAR 06/18/04 AT&T WIRELESS NEW YORK NY 43.44 0000000000000000007095 06/19104 CLUB MONACO NEW YORK NY 95.59 GENERAL MERCHANDISE 06/19/04 UNION SQUARE MAGAZINNEW YORK NY 17.98 BOOK STORE 06/20/04 BARNEYS NEW YORK 660 MADISON NY 526.83 SALES 06/21/04 BRITANNICA SUBSCRP 800323.1229 IL 10.81 ON-LINE SUBS 06/23/04 BERNARDUS LODGE CARMEL CA 100.00 ROOM RESERVATIONS 06/29/04 SPIRIT INC 505-982-2677 NM 104.55 03 CLOTHING 06/29/04 MINERAL AND FOSSIL GSANTE FE NM 110.42 MINERAL/FOSSIL 07/02/04 LensCrafters 004554SANTA FE NM 330.68 SPECIALTY RT 07/06/04 POLO RETAIL CORP NEW YORK NY 119.49 GENERAL MERCHANDISE 07/07/04 DELTA AIR LINES NEW YORK NY 207.60 From: To: Carrier: Class: WEST PALM BEA H FL J F KENNEDY NP NY DL BA Ticket Number: Date of Departure: 07/07 Passenger Name: Document Type: 07/D7/04 DELTA AIR LINES NEW YORK NY 207.60 From: To: Canter: Class: WEST PALM 8 J F KENNEDY A/P NY DL BA Ticket Number: Date of Departure: 07/07 Passenger Name Document Type: 07/07/04 DELTA AIR LINES NEW YORK NY 207.60 From: To: Carrier: Class: LAGUARDIA II iiiit WEST PALM BEACH FL DL BA Ticket Number: Date of Departure: 07/07 Passenger Name: Document Type: KET 07/07/04 DELTA AIR UNES NEW YORK NY 207.60 From: To: Carrier: Class: WEST PALM BEA H FL J F KENNEDY A/P NY DL BA Ticket Number: Date of Departure: 07/07 Passenger Name: Document Type: 07/08/04 PETRA OF PALM BEACH W.PALM BEACH FL 41.34 CLOTHING-WOMEN'S REA WOMEN'S READY-TO-WEAR STORES 07/08/04 BCBG #646 WEST PALM BEACH FL 238.50 APPAREL ACCESSORIES 07/09/04' BAGGAGE INSURANCE PREMIUM 9.95 TKT NO. 0062114%99031 07/09/04* BAGGAGE INSURANCE PREMIUM 9.95 TKT NO. 00621146382916 Continued on reverse EFTA01726655 DUPLICATE COPY aansr Page 4 of 9 New Activity Continued amount S 07/09/04* BAGGAGE INSURANCE PREMIUM 9.95 TKT NO. 07/09/04* BAGGAGE INSURANCE PREMIUM 9.95 TKT NO. 07/10/04 VIRGIN ATLANTIC AIR NORWALK CT 194 692.20 From: To: Carrier: Class: LONDON HEA Not Available VS RW Ticket Number: Date of Departure: 07/11 Passenger Name: Document Type: PA RTICKET 07/10/04 CHARLES DAVID #24 PALM BEACH CARD FL 95.40 SHOE STORE 07/10/04 IMPROV CITY PLACE WEST PAW BEACH FL 139.20 GOODS/SERVICES 07/10/04 VICTORIA'S SECRETPALM BEACH GARDENSFL 394.32 Women's Apparel 07/11/04 EXPRESS NEW YORK NY 171.63 EXPRESS APPAREL Total of New Activity New Charges 4,891.37 Payments/Credits -4,347.78 EFTA01726656 DUPLICATE COPY AcclaimA Norte CboIng Dtdo Page 5 of 9 XXx.X4000C 07/12/04 Pleas death hero Travel Insurance Premium Refund Form If you have been chargod an insurance premium forme of the reasons listed on the basket this form, please 1) provide the or requested and 2) check the reason for your refund. Attach addtional pages if necessary. otal premium refund from your payment and return ths form with payment. Please deductinformation In order to receive a refund you must fill out this form completely. Failure to do so may result in a delay in processing or a denial of your request. If you are claiming for an uninsured person you must indicate histher name on the back of the form. Vendor Name lICKetillental Month Billed No. of Premiums Program Premium Amount Total regiment No. .. S4.50 $4.50 EXAMPLE Total No. of premium, Use the back of this orm or attach additional pages for additional premiums nd requests. Please check the meson for It4UOM ❑Nadlato Trine efordioa charge (nose ONNade. lineudy cAlosA ClUntr.ured 'CMS yehtfe Total Refund Requested to *mere alma) Ftkand. odgraele, cancel:an, of any other nomad transpenahr mouge), (to cargo van of motorcycle) (Sc. reyeme ode or your Immo ❑ Ton er recce preenrsn charomf fat uninmeed metal learncno ornerthan yOUtet)V4 spouse, ycor S fontn for codanoodn) deperderlatea order co Zr. of your Adcrtnal Coodmayloom sane car recta. and their spouses a dependent admen item afsfa l OCAncelledem rental' 'For NY modems may, under so IA. no ehmv. ONcnahechlecl arlho San Dots chafges unfetad so the (o.o.ohorta). whoa( oar [adage.% gee). OCaradol try. Dew rental n en1100.40CICalroy EFTA01726657 DUPLICATE COPY Page 6 c f 9 reatMal Enrollees are duea premiuni refundif premiums were charged for cancelled trips, uninsured persons (someone otherthan yourself,spouse, dependent children under age 23' or Additional Cardmemters, theirspcuses, cr dependent chickenunder age 23'), itinerary changes, upgrading of class, non-scheduled Sine Sights, excess baggage or any other non-er transportation charges. Enrollees are also due a premium refund if premiums were billed for a cancelled ear rental or no show, an uninsured car rentalvehicle, if two premiums were charged lorthe same car rental,or other charges unrelated to the actual car rental, if premiums were billed for a car rental in an excluded country. • For KY rcaCcebs ore/. Deterdente wider the age d 19 are eorerei for Automat FIghl lewdest. Uninsured Name Relationship to You Veneer Name Ticketniental lleketMentel Month Bleed No. ot Premiums Program Premium Amount Toed Amount Aureemenl No. EFTA01726658 MemheMiki9414%114is Monthly Statement and Page 7 of 9 Program News Ameri E p For questions about your Statement Period r- •a,. NEMII IERSPIlt Membership Rewards account, contact May 1, 2004 • May 31, 2004 Account activity after this period does not appear on this statement 1-800-AXP-EARN (297-3276) Available Points www.amencanexpress.com/rewards 50,135 American Express Membership Rewards PO Box 297813 Points are available when charges are paid in lull and all your accounts are in Ft. Lauderdale, FL 33329-9785 good standing. Account Summary Opening points balance 44,115 New points earned +6,020 Points transferred or redeemed 0 Reinstated points and adjustments 0 New points balance =50,135 New Points Earned 05/01/04 - 05/31/04 Points Activity On Bonus Points Total Points Activity Eligible Charges Awarded Per Card 6,020 0 6,020 orals 6,020 0 6,020 MemIxethp Rewards pe.ef. earned may to trawbrod a redeemed m lofty as ail enthied Cad asectrix are indoor/ eardirg. Raids kanderred or rcecorrod cansx be wyettd tack 'ow No Novena Forfeited points can be reinstated fora fee by caning the number provided below. Optic Cord shades we as nod in Pal WmbaclipRevorda Nolo, Tom's cad Cre ams Y" Mint IFOW FlOwafolf G,Jde-a You bweePeolierts phase rOd www.amerIcanexpresaconerewards a cal 1.130CIAXP. COW (2974276). Rob weetem, oat coded 3.06416.D99. Earn More! New ways to earn points. Fleming's Prime Steakhouse & Wino Bar Certificates Ma es tit' ei.: aria Turn an evening out into a memorable occasion. Fleming's To start redeeming today, Prime Steakhouse & Wine Bar is renowned for its stylish log on to www.amertcan express.com/rewards or dining, lively atmosphere and innovative wine list Redeem FV)11EIVA8 B Membership Rewards® points for $50 or $100 certificates toward your dining experience at Fleming's Prime call 1.800-AXP-EARN (297.3276). Steakhouse & Wine Bar. (MR Message 5227) For more information or to find a location nearest to you, visit www.flemingssteakhouse.com. SeaWorld and Busch Gardens Adventure Parks Experience a world of unique attractions and incredible thrills To review these rewards by redeeming Membership Rewards® points for tickets to and redeem points for tickets, visit www. SeaWorld and Busch Gardens Adventure Parks. amedcanexpress.comi SeaWorld. ADVENTURE PARKS You can redeem for tickets for multiple parks, including rewards or call 1-800•AXP-EARN 0.4fraSans:.65.ne Busch Gardens (Tampa, Williamsburg), Adventure (297-3276). Island (Tampa), SeaWorld (San Antonio, San Diego, (MR Message 3076) Orlando), Water Country (Williamsburg) and Sesame Place (Philadelphia). TcSob for AdVenhoe IslandLi err. Bach Gaxlms Frahm) end SeaWorM hcataan) vakt Mut Watch 31.20r5. Yokota kr Gaidens Maim-aura Water Country (1WIernsbutel and Sesame Pow tphiabhia) we wad Ihrach IS 2004 te.zon. Tel& we navtefFradale f kid a Wen. Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726659 A meri c an Express.* dia m ilikICATE COPY M EM DER S,111' Page 8 of 9 R fi Earn 50% More Starpoints! Transfer Membership Rewards® points to your Starwood Transfer points at wvnv. Preferred Guest (SPG) account from July 1 to August 31, americanexpress.com/ 2004, and receive 50% more Starpointsl That's 500 rewards or call 1.800.AXP•EARN 0TARWOOD PRMPRED GUEST Starpoints for every 1,000 Membership Rewards points (297-3276) or contact transferred, instead of the regular 333 Starpoints. Stanvood Preferred Guest at 1.888.625.4988 cr SPG unites more than 750 of the world's best hotels vrvnrt.spg.com. including Westin® Hotels & Resorts and Sheraton® Hotels & (Message 4064) Resorts. To redeem watte mutt haw &quaffed day el aslawwod HAN ard pored to 0Ws account "Min No part 12 owl% Donate Membership Rewards@ Points to More Than 850,000 Charities Ants lean Ex xe Lend a hand to those in need with Membership Rewards To start donating points. Now, you can donate Membership Rewards points to Membership Rewards more than 850,000 charities. points, Visit www. amedcanexpress.com/ give. Log on to www.americanexpress.comigive and redeem points today. (MR Message 6334) The Rainbow Collection from Brooks Brothers Are e7 e WZX Paired with crisp khakis, flat-front slacks or a simple blazer, Visit americanexpress. •• • t you can find colorful shirts from Brooks Brothers that will add a smart yet playful touch to any outfit. corn/rewards or call 1.800.AXP-EARN fittcir. II ILY• Shop at Brooks Brothers for all your fashion needs once you (2974276) to redeem points for Brooks Brothers Gift Cards. redeem Membership Rewards® points and receive your Brooks Brothers Gift Cards. (MR Message 2440) Fly to Mexico on Frontier Airlines Redeem 30,000 Membership Rewards® points for an Visit www.american Economy Class ticket on Frontier Airlines and fly to any express.com/rewards or FRONTIER A I R L I N destination the airlines flies in Mexico, including Cabo San Lucas, Cancun, lxtapa/Zihuatenejo, Mazatlan and Puerto cal 1-800-AXP-EARN (297.3276). E S Valletta. Consider Frontier for other destinations as well. It is the one of the largest jet carriers at Denver International Airport, with nonstop service from there to more than 40 (MR Message 3184) cities in the U.S. and Mexico. Call Frontier Airlines at 1.877-302-8803 to make a reservation. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726660 DUPLICATE COPY Account Nutt (*Ging Dale Page 9 or 9 X)CC<- 07/12/04 CuStOtaxtraS" Los Angeles Baseball Tickets and Suites Now on Sale Call 1.800.321-RSVP (8 am-11pm EST, 7 days As a Platinum Card@ member, you can enjoy professional baseball in a week), to purchase your Los Angeles this season from plush seats located between the tickets today. dugouts behind home plate (includes premium parking passes) or from a private luxury suite that accommodates up to 20 people. (CE 104628) All sales are final and nonrefundable and resale is prohibited. Details and prices are subject to change. Suites and tickets are available on a first-Comet first-served basis. All ticket orders are subject to service charges. Payment must be made using the Platinum Card from American Express. Ticket limits may apply. Availability is limited. Now Accepting the American Express® Card! If there are other places where you would like to Wendy'so - Enjoy hot 'n juicy. hamburgers, Garden Sensation' see the Card accepted, Salads and Chicken Temptations'. Applies to locations that accept please call the Customer American Express Cards. www.wendys.com. Service number that is located at the top of your statement or the number Staybrldge Suites Hotel - All new upscale suites with complimentary that is on the back of your daily breakfast, family-friendly Jersey shore location. 732-380.9300. Card. www.staybridge.com. (CE 104594) Bruegger's Bagels - For breakfast and lunch meetings. Fresh-baked bagels, cream cheese, sandwiches and coffee. For participating locations: 1-888-8BAKERY or www.brueggers.com. A Special TravelFunds Card Offer for AARP Members Offer available for AARP members only at Receive a complimentary emergency travel kit with the purchase of bwrw.earp.orgramex $1,000 or more in TravelFunds Cards from American Express.* It has and at 143004214754. the safety and security of Travelers Cheques and the convenience of Members must enter or a Card. The TravelFunds Card is prepaid and reloadable. It is safer mention promotion code 101. than carrying cash and is not linked to your bank account. If it is lost or stolen, your balance is refunded, usually within 24 hours. Offer also (CE 104632) available when purchasing American Express Travelers Cheques and foreign currency. 'Limit one kit per order. There is a $14.95 issuance fee per TravelFunds Card purchase, which includes standard shipping and processing. For complete Terms and Conditions, visit wvAv.aarp.orgramex. How to Save up to 15% Off a Shopping Bill in Europe To find out more about tax-free shopping, please When shopping in the European Union countries, VAT (equivalent to visit mwtamerican sales tax) is included in the prices that you see, rather than added on express.comrtraveltips. at the cash register. As a resident outside of the European Union, one Please don't forget to aSic can reclaim up to 15% off the purchase price when leaving the a representative from Customs and Excise to country. And, so not to waste time at the airport foreign exchange stamp the form upon final desks, one can simply indicate on the form that they would like the departure. refund to be credited to their American Expresso Card. (CE 104591) A person must be resident outside of the European Union in order to benefit from tax-free shopping. VAT rates and minimum spending requitementS vary by country. Please refer to vAirwamericanexpress.comitraveltips for further details. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726661 DUPLICATE COPY Membership, Rewards®' Platinum Card® .1?:c:4::A Statement of Account -et,06 3W04,:Svhon obargeo aka) anyjiaia!ft full atkiillaceounts we in geedStOCii.14. Ckcirg Dmo 08/11/04 Page 1 of 10 New Please Pay By Previcus Beano, PaymentCox* $ NotiCharonS Balance $ 08/26/04 4,795.97 7,686.69 7,428.62 Please refer to page 2 for important information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www.amoricanoxpress.com/paybill. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800-525.3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800-525-3355. Platinum Travel Services - Customized Travel Planning When you need to make travel plans, know that you can rely on Platinum Travel Services (PTS) --a full-service travel agency dedicated to handling all of your travel needs. PTS Is accessible with a toll-free telephone call from anywhere in the world. Our experienced and resourceful travel counselors are ready to help with every detail of your personal or business travel arrangements. And, when you book your reservations through PTS, you can also receive complimentary amenities exclusively for Platinum Care members to make your trip just that much more enjoyable. Call PTS today at 1-800-443-7672 to take advantage of this special Platinum Card member benefit. Activity frdeal` emea Fargo Sperdna AMOURI S New Aocitn).2m Caed >OCIX. 07/20/0C COMPUTER PAYMENT RECEIVED - THANK YOU 07/16104' BARNEYS NEW YORK &CO MADISON NY -5431 0454-6314 SALES 07/17/04* EXPRESS PALM BEACH GAP,CENSFL -167.48 00 0235 EXPRESS APPAREL 07/27/0C BARNEYS NEW YORK 560 MADISON NY -152.08': 0453.9892 SALES 08/1CVC4' COI.IPUSA40611 WEST PALM BEA FL -105.99 • Hththe talon the pad 'thew necw. dexh e.nd rethrn‘s 'th yaw Parteth Continued on Page 3 Please Pay By: Please enter account Payment Coupon 08126/04 number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, pfocessable through the banking system. Total Amount Due U.S. $7,428.62 To Pay by Phone call 1-800-l-PAY-AXP or NEW YORK NY 10021 -6217 1.800.472.9297. Check here if address or telephone number has changed. Note changes on reverse side. Mail Payment to: AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 EFTA01726662 DUPLICATE COPY laZt-≥rxxMll Page 2 of 10 Payments: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Dollars and drawn on a bank located in the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on your check. Do not send cash. Payments received after 12:00 noon holidays may not be credited until the next business day. Please do not send post-dated checks. Theyorwill on weekends or be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process checks electronically, at first presentment and any represeMments, by transmitting the amount of the check, routing To Pay By Phone number, account number and check serial number to your financial institution. Your checking account may be debited as soon as the same day we receive your payment. If we can not collect the funds electroncally at first presentment, 1-800-472-9297 wemay issue a draft against your account for the amount of the check Authorization for Electronic Payments: By using the American Express Pay By Computer, Pay By Phone Customer Service, Lost other American Express electronic payment service, you will be authorizing American Express or any or Stolen Card and all to initiate electronic debit to the financial account you specify in the amount you request. To use Pay By Computer, please other services an veit us at www.americanexpress.com. 1.800.5253355 Lost or Stolen Card: if the Card is lost or stolen in the United States, contact us immediately at 1.800-992.3404. 24 hours/7 days Outside the U.S., contact the nearest American Express Travel Service Office or call us colect at 336.393-1111. You are fully protected against any fraudulent use of the Card when you notify American Express before it is fraudulently used. Car Rental Loss and Your maximum Irablibe is 550 should you fail to moon its loss or theft. Damage Insurance Charge Card and Statement Information: The annual fee is 5395.00 for the Basic Platinum the Additional Platinum Card is $175.00and for each Additional Gold Card on the Platinum Card Card. account The annual fee for 1-800-338-1670 the annual .00. Renewal Cads are issued every three years. If the Card you carry is damaged, you may have it replaced sooner fee is calling Customer Service. The $5 annual subscription fee for Departures magazine is included Hearing Impaired 5rour Platinum Card membership. If you do not wish to receive Departures magazine, pleasecall 1-877-509-399 in the annual fee for (9am-5pm EST) 3, Monday through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Bo sure to keep M e: 1-800-241-9950 your copy of the charge slips for comparison to your billed charges. The Statement Closing Date is the last date that FAX: 1.800-695-9090 charges and credts are processed to appear on the statement. Your account will be Past Due if payment for your previous In NY: 1-800-522-1897 moral's statement was received after the dosing date. To keep your account current, pay by the payment due date shown on your statement Billing Riohts Summary: In Case of Errors or Questions About Your Bill: II you think your bill is wrong, or if you Travel Emergency and need more Information about a transaction which appears on your statement, write or call the Customer Service Worldwide Personal department as indicated on your paper statement, or click on the Customer Service Ink Assistance and Fine online. We must hear from you no Dining later than 60 days after we sent you the fist loll on which the error or problem appeared. Although you may telephone us, doing so will not preserve your rights. 1-800-345-AMEX What We Need From You When You Have A Billing inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Describe the error and explain, if you can, why you believe there is an error. If you more information, describe the tem you are unsure about. You do not have to need Platinum Card Travel any amount in question while we are Service and Fine Hotels, investigating, but you are still obligated to pay the pads of your bill that are not,ayIn question. we investigate your Resorts & Spas inquiry, we cannot report you as delinquent or take any action to C011ed the amount in question. While Please retain any receipts 1400-443-7672 pertinent to your daim. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you purchased with the Card, and you have tried in good lath to correct the problem with the merchant, Platinum Card pay the remaining amount due on the goods or services. You have this protection only when the purchase you may not have to By Invitation Only pnee was more than $50 and the purchase was made in your home state or within 100 miles of yourmailing address. (If we own or operate 1-800.321-RSVP the merchant, or if we mailed you the advertisement for the properly or services, all purchases are covered regardless of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at www.americanexpresscom, or you can cal us at 1-800-IPAY-AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Corresponden Express Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction ce is wrong, please contact us as soon as possible. We must hear from you no later than 60 days after we sent you theFIRST statement on v4ichthe problem or error appeared. Customer Service When contacting us: 1. Tell us your name and account number,2. Provide the dollar amount of the suspected P.O. Box 7825 CS & Describe the error of the transfer you are unsureof, andexplain as clearly as you can why you beSeve there Is anerror; Ft. Lauderdale, FL or whyyou need more inlermation. We will investigate your complaint and correct any error promptly. If we take moreerror 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use than 33329-7825 money during the time it takes us to complete our investigation. of the Credit Balance: If acredt balance (designated TR" is shown on this statement, it represents money owed to you. You Express Cash may make charges against the credit balance or request a refund. Requests for refunds should be made in writing Operations to the Refund Unit at the Customer Service address indicated on your paper statement, or click online. If you do not make sufficient charges against the credit balance or request a refund,onwe the Customer Service Ink P.O. Box 297815 will, within 30 days after Ft. Lauderdale, FL expiration of the six-month paned fo lowing the date of the first st element incicating the credit balance, issue a check to you 33329-7815 fa the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: if Payments an account is past due forhvo or morebilling cycles, a late payment fee of 1.75%of all past due amounts will be added. P.O. BOX 2855 NEW YORK NY 10116-2855 Change of Address =net on front do not LIU? Name Cpany Mu arne steel Addreas cry. State r I li 2o cods Area Colo and Providng your email Homo Plume address to American Arco Colo and Express willenable you to receive special otters, mommi Work Phone Erna,' suited to your needs. EFTA01726663 DUPLICATE COPY Act-art Number cto Date Page 3 of 10 )OO(X- 11/04 Forego SPWCIS19 Amount New Activity Continued 07/12/04 HARRODS UMITED. LONDON UK MPS 603.41 Pound, SWrn UNITED KINGDOM Description Price GOODS 316.95 07/13/04* BAGGAGE INSURANCE PREMIUM 9.95 TKT NO. 231 442.68 07/14/04 POLO (UK) LTD, LONDON SW3 vary Stet...? 03 UNITED KINGDOM Description Price GOODS 233.00 07/16/04 SAKS FIFTH AVE -043 PALM BEACH FL 235.88 BIAFINIK PUMPS (FOOTWEAR 07/17/04 SAKS FIFTH AVE -010 PALM BCH GARDEN FL 337.54 JIMMY CHOO EVENING (SHO 07/17/04 POLO RETAIL CORP CHICAGO IL 249.00 GENERAL MERCHANDISE 07/18/04 DOUGLAS COSMETICS WEST PALM BEACH FL 116.60 BEAUTY SUPPUES/ACC 07/23/04 NEIMAN MARCUS PALM BEACH FL 514.10 LADIES SHOES 485.00 07/23/04 NEIMAN MARCUS PALM BEACH FL 68.90 CANDLE 65.00 07/27/04 RICKY'S URBAN GROOVENEW YORK NY 32.58 COSMETIC STORE 07/28/04 FEDEX A6845134992894NEW YORK NY 41.97 COURIER PAK TO: GEORGE BAUNFORD GB FROM: 0022 1 COU 8845134992894 FEDEX CUSTOMER SERVICE 01-800-622-1147 07/29/04 POLO RETAIL CORP NEW YORK NY 412.78 GENERAL MERCHANDISE 07/29/04 POLO RETAIL CORP NEW YORK NY 599.50 GENERAL MERCHANDISE 07/29/04 POLO RETAIL CORP NEW YORK NY 148.27 APPAREL/ACCESSORIES 07/31/04 GAL LAFAYETTE HAUSSMANN, PARIS Escpsent= 65.53 FRANCE Euro Description Price ACHATS GALERIES 53.00 08/06/04 VVWW.POLO.COM 888-475-7674 PA 95.58 INTERNET RETAIL 08/07/04 MAX MARA PALM BEACH FL 196.10 SEAA4STRESS/ALTRINS 08/07/04 POLO RETAIL CORPORATPALM BEACH FL 421.88 GENERAL MERCHANDISE 08/07/04 WHBM #3069 WEST PALM BEA FL 29.67 Clothing & Accessories 08/07/04 COMPUSAit0611 WEST PALM BEA FL 1,785.92 33469 COMPUTER HARDWARE, SOFTWARE, ACCESSORIES CONTACT NAME NOT AVAILABLE CONTACT PHONE NUMB. NOT AVAILABLE THANKS FOR SHOPPING AT COMPUSA! Continued on rovers* EFTA01726664 DUPLICATE COPY flz0-D)6t—Trob`da Page 40110 Orlign „pmarg AMOlffil New Activity Continued 08/09/04 MUVICO PARISIAN 20 W PALM BEACH FL 32.00 MOTION PICTURE THEATERS 08/09/04 COMPUSA$0611 WEST PALM BEA FL 169.56 33409 COMPUTER HARDWARE, SOFTWARE, ACCESSORIES CONTACT NAME NOT AVAILABLE CONTACT PHONE NUMB. NOT AVAILABLE THANKS FOR SHOPPING AT COMPUSM 08/09/04 POLO RETAIL CORPORATPALM BEACH FL 389.94 GENERAL MERCHANDISE 08109/04 BB&B STORE 55 W PALM BEACH FL 139.88 BED/BATH ACCESSORIES 08/10/04 BARNEYS NEW YORK 660 MADISON NY 190.09 SALES 08/10/04 BARNEYS NEW YORK 660 MADISON NY 150.99 SALES 08110/04 CHRISTIAN DIOR ATP PALM BEACH FL 22639 WOMEN'S READY-TO-WEAR Total of New Activity New Charges 7,686.69 Payments/Credits -5,054.04 EFTA01726665 DUPLICATE COPY Amount NLuba Page c of 10 )O00(-)0000_ C8'11104 ReaSil dttiCh here Travel Insurance Premium Refund Form If you havo been charged an insurance premium forone of the reasons listed on the back of this form, please 1) provide the information requested and 2) check the reason for your refund. Mach additional pages if necessary. Please deduct the total premium refund from your payment and return this form with payment. In order to receive a refund you must fill out this form completely. Failure to do so may result in a delay In processing or a denial of your request. If you are claiming for an uninsured person you must indicate hlsiber name on the back of the form. Vendor Name ilcketillentat Ticket/Rental Month gilled No. of Prinnums Program Premium Amount Total Amount Agreement No. : $374:20 arch Airflight 434t5o 34.50 EXAMPLE Total No. 01premiums Use the back of this loan or attach additional pages for additional premium refund requests. Pleatecheth be Itasca lot FCCIASt Otkolse area serrat charge (excess baggage, &e'er/clump, Vnlresioil ear rental vehklo Total Refund Requested lo ensue a ziirely Relurd. ucgade, earcalltion, a cm ohm ron-ar Veimpcetean charge). (e 9 taco van a motcsk) (See levet.* We of War retard Ofte trimmed Pert411(sertv.cnedher youreet. l904.10. yOul Tms or mire prerriurn charges tot $ ken Re eVanatonJ deperdenl clidren under age 23'. a you Ad%onal Camanombein 111010 CM ftMi. adder sneezes or dependen: chidreninlet age 231. IDCanzeiled eat Fenian • For NY resNerts edy, under age 19. no Mew, oNooschedukd able to O0lher charges lrrolxod to Ise (tar. chat:). easel car reread (eV gran Elorreeted trio. OCar reti in m eediadeel country EFTA01726666 DUPLICATE COPY Page 6 of 10 XXXX-X X XX Enrollees are due a premium refundif premiums were charged forcancelled trips, uninsured persons(someone otherthan yourself, spouse, dependent children under age 23' cr Additional Cardmembers, their spouses, or dependent chiclren under age 381, iinerary changes, upgrading of class, non-scheduled airline flights, excess baggage or any other non-air transportation charges. Enrollees are also due a premium refund if premiums were billed for a cancelled car rental or no show, an uninsured car rental vehicle, if two premiums were charged fertile same car rental,or other charges unrelated tothe actual car rental,if premiums were billed for acar rental in an excluded country. • Foe NY retinerbs celk Deptcdo-ts mom the age ct IS eteerweeed la Mane Pica Inunarech Uninsured Name Relationship to You Vendor Name pgoeutntal ZOVRergu... Month Billed No. of Promtums Program Prerrdum Amount Total EFTA01726667 s° Monthly Statement and Page 7 of 10 Program News American Express .' For questions about your rnmt eriod rri....tMENIUERCHIP Membership Rewards account, June 1, 2004 - June 30, 2004 (..Vt* ! • • • • .[INA . . .RI contact 1-800-AXP-EARN (297-3276) Account activity after this period does not appear en this statement .. A Available Points viww.arnericanexpress.com/reweeds 54,388 American Express Membership Rewards PO Box 297813 Points are available when charges are paid in lull and all your accounts are in Ft. Lauderdale, FL 33329-9785 good slanting. Account Summary Opening points balance 50,135 New points earned +4,253 Points transferred or redeemed 0 Reinstated points and adjustments 0 New points balance =54,388 New Points Earned 06/01/04 - 06/30/04 Points Activity On Bonus Points Total Points Activity Eligible Charges Awarded Per Card Platinum 4,253 0 4,253 Totals 4,253 0 4,253 Membrane Retard: port earned may be trandened or redeemed as lap is all fiCKIIC0 Card soma re h bard stanserg. Pans variance Cl redeemed car,nct tc reversed bat to to began. Forfeited points can be reinsteled for a tee by ailing me number provided below. Ouble Cad charges aro calrnd ir. the Altabeninka Rends pregeast Terms anti °tams en set tanacttp Raab Gude. I you Pat gusto:ea pleat vise wenv.amentanexpresacomPrewarde or cal I.860..sa2o.ERFIN (297.3276). From overeat, cal caber 305416-2799. Earn More! New ways to earn points. Hold a Meeting at an Omni Hotel and Earn up to 30,000 Bonus Points Choose an Omni Hotel property for your next meeting or Call Omni Hotel today at BONUSZI event and earn DOUBLE Membership -Rewards® points on all 1.800.788.OMNI (788-6664) to anange your guest room charges made on an eligible, enrolled American next meeting or event and .trifthtmot' Express® Card, PLUS, earn an additional 5,000 points for events with guest room charges of 520,000. Valid for ask for your Membership Rewards bonus points! meetings booked and held between 06/01/04 and 05/31/05, (MR Message 3073) so call an Omni Hotel meeting planner today. Deride pcia awarded la he Pal 525.030 isPara recrn cagesMy. Must bettered nmeet in order to rece#m select rewards. Cannot bo used in centime:a WA ace &count aid WOW teen. To be etlibb lo earn boot mints. youmud be emoted n the Meaterelp Rends pogrrnal the tin of pi:chase oral dine ipou puttee no an‘9016 emoted Amman Excross Cant. SOWS Oft smIl be awarckd mem 10-12 vreas tett Pareactions war on yam bird statement Bad 7321. Use Miles as Money with GlobalPass® GlobalPass offers Membership Rewards® enrollees the ability To transfer Membership to use Miles as Money toward any airline, anytime. With the Rewards points to GlobalPass Miles, call GlobalPass SuperAwardsni Program, transfer Membership 1.800-AXP-EARN Rewards points to GlobalMiler and redeem toward tickets (297.3276) or go to on any airline worldwide! GlobalPass also offers www.amerlcan GlobalAwards®, allowing enrollees to redeem Membership expross.comirewards. Rewards points toward travel on GlobalPass Affiliated Airlines (MR Message 6387) including AeroPostal, TACA and KLM. Continued on worse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726668 American E sprees (' illimiliSICATE COPY MC Mat PIZI11!: " • larrbm tP le,'‘ • • Page 8 of 10 AIMEWARO. Earn Up to 1,500 Bonus Points with AOL® 9.0 Optimized! Membership Rewards® enrollees get AOL--FREE for 50 days. Call 1.800.276.3459 or Plus, earn up to 1,500 bonus points (500/paid mo.) when visit www.free.aol. com/mr1 for complete you sign up with an eligible, enrolled American Express® terms and conditions. Card and stay on AOL after the trial period ends. (MR Message 9033) ACC TRIAL MUST BE USED WITS4ti 50 DAYS OF VJITIAL StHCN. To avoid bona fee. emcee balms bid ends. Must repine by STACK stagroe or URL adpay AOL ktvilifIrrc irle n tof berms pads. To be dobN kg bre pens, must bc wetted b lAentash0 Plessmb al time ACC lee b charged to MSC Cam. Beaus pant vat to atialeal 500fro Ice each paid most d ACC menimistip Ass ,pbmad t.500pmfa Muslobaige AOL mortity Ms b chptio. carded AMEX Cad. Banos pots be ciCS b IMlbe,elip Rewards ad whim 10.12 vr«lis alier domes awAsr on tip sent To be awarded bonus pads, you rival pay 0.01. moray membership foes by 4/15105. Bonus ID: 7492. Experience Italy with Alitalia! As Italy's premier airline, Alitalia offers the most non-stop Visit envw.amertcan flights to Italy from all its U.S. gateways. Enjoy wide-body express.comirewards or call 1.800-AXP-EARN seats, superb gastronomy, an extraordinary in-flight boutique (297-3276). and world-famous service from the people who have turned living into an art form. (MR Message 6344) Redeem Membership Rewards® points and experience the passion of Italy. Take advantage of the new Magnifica Class Companion reward and bring a friend! Amazing Back-to-School Savings at Staples®! From crayons to calculators and pencils to portfolios, Staples Visit makes it easy to find the hottest buys all in one place. ammicanexpress.com/ rewards or cal 1-800-AXP-EARN Redeem Membership Rewards® points for Staples Awards (297-3276). and shop in store, through the catalog or online at Staples.com. It's all here, you're all done! (MR Message 7079) Special Offer on Samsonite Luggage . ........i iige Special offer for Membership Rewards® enrollees with Visit wmv.samsonite Samsonite. Use your American Express® Card to save over companystores.com/ 50% on select luggage sets, or 15% off any other online partner and use promo code 7258 or call purchase. As an added bonus, receive free UPS ground 1.800.547-BAGS shipping on all orders. ext.7258 to take advantage of this offer. Oho rixtrhacec wobble onMamas elipment only. Thic ace =duke opasial prcgum oab (MR Message 3121) Redeem Membership Rewardes points with Discovery Channel Stores! Discovery Channel reaches beyond the television screen to To find the nearest store Or bring you a universe of products guaranteed to "Entertain begin your shopping Your Brain". From leading-edge electronics to exclusive toys, online, visa wow. dlscovely.coni/store or there are plenty of products to help you share the spirit of visit www.amedcan Discovery. express.comfrowards or call 1.800-AXP-EARN (297-3276). (MR Message 6339) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726669 DUPLICATE COPY ed For Accourt. Muter Ckerg Dale Page 9 of 10 >0OO(-)OOO 1 08/11/04 CustomExtrac Hot Plates® - Your Table is Waiting To make reservations, please call Platinum Card Every day Hot Plates is your entrée to the hottest restaurants. More Concierge at than 100 top restaurants in New York, Los Angeles, San Francisco, 1.800.345-2639, option 2. and Miami set aside a coveted table at lunch and dinner exclusively for Platinum Card® members. (CE 104767) All cancellations must be made by calling at least 24 hours in advance of reservation. Otherwise, you will be subject to a cancellation fee of $15 per person (minimum of $60, maximum of $120). Premium Global Assist® Hotline - Travel with Confidence For more information, call Customer Service at When you travel 100 miles or more away from home, rely on Premium 1.800.525-3355. Global Assist Hotline for around-the-clock medical, legal or financial assistance. For medical needs, American Express will provide you (CE 104768) with a list of physicians and dentists in your destination, assist with travel arrangements if you need to get home in a hurry, and pay for the cost of emergency transport to a medical facility. You can also look to American Express for help with visas, passports, lost luggage, and more. Premium Global Assist Hotline must arrange all medical and visitor transportation. Because this is an assistance service, we cannot reimburse you for expenses you incur on your own. Macy's Passport '04: Fashion Show Benefit Tickets on sale 8/15. SAN FRANCISCO Fort American Express presents, Passport a spectacular theatrical fashion Mason Center. show captivating you with music, live performances, supermodels, Cardmember Evening, celebrities, internationally acclaimed fashion designers, and the best 9/22. of Macy's Fall collection. Unlike any other fashion show, Passport Black Tie Gala Evening, sciftLyS sty 9/23. merges fashion and compassion, and this year returns revitalized to LOS ANGELES Barker inspire. Now in its 22nd year, Passport has raised nearly $18 million Hangar: VIP Lounge and for HIV/AIDS research, prevention and direct-care programs. The Gala Evening, 9/30. evening includes a reception, Celebrity Fantasy Auction, and the (CE 104764) Passport Fashion Show. Join us and experience the journey. For more information, please visit www.ticketmaster.com/passport. Runway Seats $150. Preferred Seats $75. Earn 7,500 Membership Rewards® Bonus Points Allow an experienced financial advisor to help As an American Express• Cardmember you are entitled to many you achieve your personal benefits, including exclusive access to an experienced financial financial goats, just call advisor. Enjoy a complimentary initial consultation with an 1.866.864.3842 toll-free to experienced American Express financial advisor, a seasoned be referred to a financial advisor in your area. ° professional who can offer you financial advisor on investment nanclat strategies, tax planning, and much more. After your initial consultation (CE 104792) Advisor you will receive 7,500 Membership Rewards bonus points. Offer valid to new American Express Financial Advisor clients only. American Express Financial Advisors Inc., Member NASD. American Express Company is separate from American Express Financial Advisor Inc. and is not a broker-dealer. Now Accepting American Express® Cards! If there are other places where you would like to Cardi's Furniture Superstores & The Rhode Island Design Center see the Card accepted, - Same-day furniture delivery, 7 Days A Week! Visit please call the Customer www.cardisfumiture.com or call 508-379-7510 for locations. Service number that is located at the top of your statement or the number Molton Brown London - Experience a collection of luxury body and that is on the back of your skin therapies to renew, refresh and restart yourself. Now at 1098 Card. Third Avenue, NY, NY. www.moltonbrown.co.uk. (CE 104721) II Cigno - Classic regional Italian cuisine. Located at 1505 Weaver Street in Scarsdale, NY. Call us at 914-472-8484. Reservations are recommended. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726670 DUPLICATE COPY MI= Ocasunt Number Page 10 of 10 MX-XX Donate to the MDA Telethon With the Card and We Will Too! We'll donate $5 to the MDA when you charge American Express is a proud sponsor of the 2004 Jerry Lewis your contribution to your Muscular Dystrophy Telethon. MDA combats neuromuscular diseases American Express° Card through programs of worldwide research, comprehensive medical during the telethon. and community services, and far-reaching professional and public Please check local listings and tune in on September health education. And, to celebrate our seventh consecutive year as a 5-6 and give generously) 1)1 4. sl0AMENCel sponsor, American Express is going to make a $5 contribution for every time a donation is charged to the Card during the telethon. (CE 104763) If you aren't able to tune in, go to www.mdausa.org to donate and learn more about MDA. $5 donations from American Express to the MDA are not tax-deductible. American Express will donate a maximum of $160,000. A Special TravelFunds® Card Offer for AARP Members Offer avalabre for AARP members ONLY at Receive a complimentary emergency travel kit with the purchase of vmw.aarp.org/amex and $1000 or more in TravelFunds Cards from American Express.* at 1.800.21.9754. It has the safety and security of Travelers Cheques with the Members must enter or convenience of a plastic Card. It's also prepaid and reloadable. Like mention promotion code 101. Travelers Cheques, if it is lost or stolen, the balance on your Card is refunded, usually within 24 hrs. Offer is also available for U.S. (CE 104772) Travelers Cheques, "fee-free" foreign currency Travelers Cheques and "fee-free" foreign currency. 'Limit one kit per order. There is a $14.95 issuance fee por TravelFunds Card purchase, which includes standard shipping and processing, $15.00 order fee plus shipping for U.S. Travelers Cheques. For complete terms and conditions, visit vninkaarp.orgfamex. Sign Up For American Express Alerts To sign up for Alerts, visit twAv.americanexpress. Get important information pertaining to your account delivered to you comfaterts. whenever and wherever you want. With American Express Alerts, you can choose to be notified when your payment is due, irregular (CE 104807) account activity is detected, your payment is received and you are approaching your line of credit/spending limit. Alerts can be sent to your e-mail address, mobile phone, pager or PDA. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726671 DUPLICATE COPY Earn points on all of your purchases, everywhere Platinum Card® you use the Card. Statement of Account • Cairg Date MIN 09/11/04 Page 1 of 8 New Please Pay By Prtniwo &thine PaimentsCcedels New Ginn $ Balance $ 09/26/04 7,428.62 7428:62 9,316.45 9,316.45 Please refer to page 2 for important information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www.amedcanexpress.com/paybill. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800-525-3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800-525-3355. Financial Control and Double Membership Rewards® Points It's universal: you take out money from the bank and after a week, you wonder where it went Using your Platinum Card® to pay for everyday errands at supermarkets, gas stations and drug stores can help you keep track of your expenses. Each month, you will receive a detailed statement of all your purchases made with the Card. And don't forget, you can earn double points toward your next vacation. Offer applies at qualifying stand-alone supermarkets, drugstores, gas stations, the U.S. Postal Service, and for payments for wireless phone bills (excluding bulk purchases of wireless time). Not valid in the departments of superstores or warehouse clubs. Terms and conditions of the Membership Rewards program apply. Activity "" P'4"'"° Fomign SpencInj New Amounts C3,0=0(. ( 04',' . COMPUTER PAYMENT RECEIVED - THANK YOU ...NBy$ NEW YORK SU MADISON NY 752.6398 SALES 08/11/04 POLO RETAIL CORP NEW YORK NY 601.79 APPAREL/ACCESSORIES 08/11/04 SALON AKS NEW YORK NY 249.96 HAIFVNAILS/SKIN CARE 3 Please !odd cn p•eferalitti blow• detach nrd CONT nth rex pa)merd 3 Continued on Page 3 Please Pay By: Please enter account Payment Coupon 09/26/04 number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, prccessal3le thrOugh the Total Amount Due U.S. banking system. $9,315.45 To Pay by Phone call 1-800-I-PAY-AXP or NEW YORK NY 10021 -6217 1.800.472.9297. ..... Check here if address or telephone number has changed. Note changes on reverse side. Mail Payment to: AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 O IIIIIIII EFTA01726672 DUPLICATE COPY xceourt Namur Page 2 of 8 Me)(4°Ce l Payments: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Dollars and drawn on a bank located In the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on your check Do not send cash. Payments received after 12:00 noon or on weekends or holidays may not be credited until the next business day. Please do not send postdated checs. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process checks electronically, at first presentment and any re-presentments, by transmitting the amount of the check, routing fa To Pay By Phone number, account number and check serial number to your financial institution. Your checking account may be debited 1.800.472.9297 as soon as the same day we receive your payment. II we can not collect the funds electronically at first presentment, we may issue a draft egainst your account for the amount of the check Customer Service, Lost Authorization for Electronic Payments: By using the American Express Pay By Computer, Pay By Phone or any or Stolen Card and all other American Express electronic payment service, you will be authorizing American Emep to initiate an other services electronic debit to the financial account you specify in the amount you request.To use Pay By Computer, please 1400-525-3355 visit us at vnwe.arnericanewess.pom. Lost or Stolen Card: If the Card is lost or stolen in the United States, contact us immediately at 1.800.992.3404. 24 hoursa days Outside the U.S., contact the nearest American Express Travel Service Office or call us collect at 3..%-393-1111. You me fully protected against any fraudulent use of the Card when you notify American Express before it is fraudulently used. Car Rental Loss and Your maximum liablity is $50 should you fail to report its loss of theft. Damage Insurance Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual fee for 1.800.338.1670 the Additional Platinum Gard is $175.00,and for each Additional Gold Card on the Platinum Card account the annual fee is (X). Renewal Cards are issued every three years. If the Card you carry Is damaged, you may have it replaced sooner Hearing Impaired by calling Customer Service. The $5 annual subscription fee for Departures magazine is included in the annual fee for (9am-Sporn EST) pour Planum Card membership. If yai do not wish to re ive Departures magazine, please call 1-877-509-3993, Monday TTY: 1-800-221-9950 through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep FAX: 1.800.695.9090 your copy of the charge slips for comparison to your billed charges. The Statement Closing Date is the last date that charges and credits we processed to appear on the statement. Your account wig be Past Duo It payment for your previous In NY: 1.800.522-1897 montlYs statement was received after the dosing date. To keep your account current, pay by the payment die date shown on your statement Travel Emergency and Billing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you Worldwide Personal need more information about a transaction which appears on your statement, write or call the Customer Service Assistance and Fine department as indicated on your paper statement, or clink on the Customer Service link online. We must hear from you no Dining later than 60 days after we sent you the first bill on which the error or problem appeared. Although you may telephone us, 1-800-345-AMEX doing so will not preserve your rights. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar Platinum Card Travel amount of the suspected error: 3. Describe the error and explain, if you can, why you believe there is an error. If you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we are Service and Fine Hotels, investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your Resorts & Sfias inquiry, we cannot report you as delinquent or take any action to colect the amount in question. Please retail any receipts 1-800-443-7672 pertinent to your claim. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or servixs that you Platinum Card purchased with the Card, and you have tried in good faith to correct the problem with the merchant, you may not have to By Invitation Only pay the remaining amount due on the goods or services. You have this protection only when the purchase price was more 1-800-321-RSVP than $50 and the purchase was made in your home state or wahin 100 miles of your mailing address. (If we own or operate the merchant, or if we mailed you the advedisement for the property or services, all purchases are covered regardless of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at wv.w.arnericanexpresecom, or you can call is at 1-800-IPAY-AXP for Pay By Phone and Pay O By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Correspondence Express Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction is wrong,please contact us as soon as possible. We must hear from you nolater than 60 days after we sent you ttmF1RSTstaternent on which the problem or error appeared. Customer Service When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; P.O. Box 7825 C.S 3. Describe the error or the transfer you are unsure of, and explain as clearly as you can why you believe there is an error Ft. Lauderdale, FL a why you need more information. We will investigate your complaint and correct any error promptly. If we take more than 33329-7825 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use Of the money during the time it takes usto complete our investigation. Express Cash Credit Balance: If a credit balance (designated 'CR') is shown on this statement, it represents money owed to you. You Operations may make charges against the credit balance or request a refund. Requests for refunds should be made in writing to the P.O. Box 297815 Refund Unit at the Ostomer Service address indicated on your paper statement, or click on the Customer Service link Ft. Lauderdale, FL online. If you do not make sufficient charges against the cred4 balance or request a refund, we will, within 30 dayS after 33329-7815 expiration of the six-month period following the date of the first statement indicating the credit balance, issue achest to you for the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: If Payments an account is past due for hvo or more biting cycles, a late payment fee of 1.75%of all past duo amounts will be added. P.O. BOX 2855 NEW YORK NY 10116-2855 Change of Addiesz K correct on heal do not use Nemo Ccafrany Name Street Add-en City, Stale r ay. _ - 1- 1 - 7 L Le Cede Proviorg your email Area Code turd address to American liten•Phole Express will enable you Area cove end to receive special offers. j Work Pftine sultedto your needs. Emelt EFTA01726673 DUPLICATE COPY ClosigoW Page 3 of 8 X X X X-X XX X 09/11/04 Fuegn Spening Amount $ New Activity Continued 08/13/04 HDS-RETAIL, FRANKFURT 28.55 European Urion 35.83 FEDERAL REPUBUC OF GERMANY Euo Description THANK YOU FOR USING THE CARD. THE SIGNED RECEIPT IS IN YOUR POSSESSION 08/14/04' GUCCI FIRENZE 3,273.89 REFS 71001590423200001048904 08/14/04 06/16/04 HARRODS WAITED. LONDON UK em Pouts SSert.-9 30.15 UNITED KINGDOM Description Rice GOODS 16.00 08/16/04 HARVEY NICHOLS & CO LTD, LONDON 50.00 94.05 Parch Sleds* UNITED KINGDOM Description Price GOODS 50.00 06/16/04 HARVEY NICHOLS & CO LTD, LONDON Poach80320 102972 818180 UNITED KINGDOM Description Price GOODS 600.00 08/16/04 HARVEY NICHOLS & CO LTD, LONDON 44203 831A9 Pounds Seeing UNITED KINGDOM Description Price GOODS 442.00 08/16/04 HARVEY NICHOLS & CO LTD, LONDON Pala %N 13MI .03 24.48 UNITED KINGDOM Description Price GOODS 13.00 08/18/04' INTL C' 800-5762118 35.97 FR GERMANY GE TO 0114478367 13210150 TIME 0601 DATE 08/13 MINS 0005 08/20/04 HARRODS LIMITED. LONDON UK 4507 84.15 Parch Steam UNITED KINGDOM Description Price GOODS 45.00 08/21#14 HARRODS WAITED. LONDON UK 11285 211.04 Pourds 0086/ UNITED KINGDOM Description Price GOODS 112.85 08/22/04 BOOKPLUS SHOP, HEATHROW AIRPORT 39.80 74.43 Pasch ering UNITED KINGDOM Description Price GOODS/SERVICES 39.80 000000000000000 06.87 06/22/04 SUNGLASS HUT HOUNSLOW UK Past S1wim 199.86 UNITED KINGDOM Description GOODS 08/23/04 GAP #6345 WEST PALM BEA FL 40.81 MISCELLANEOUS AND SPEC/ 08/26/04 NEIMAN MARCUS PALM BEACH Ft 199.28 BUSS 32.00 MOLTON BROWN 23.00 BALANCE REF TO INVOICE Continued on reverse EFTA01726674 DUPLICATE COPY Nurbe: Page 4 of 8 XXXX-XXXX) New Activity Continued cinCn.-9encl Amoun.S 08/28/04 POLO RETAIL CORPORATPALM BEACH FL 528.94 GENERAL MERCHANDISE 08/28/04 VICTORIA'S SECRETPALM BEACH GARDENSFL 30.21 Women's Apparel 09/03/04 ELECTRONIC UNLIMITED INC ST THOMAS VI 570.00 Description GENERAL MDSE 09/03/04 MULTI-NATIONAL INSUR317-262-2132 IN 54.00 INSURANCF_JUNDERWFIMNG 09/05/04 TLI AEROPUERTO BARAJAS, MADRID $1.00 63.46 European Linen SPAIN Eao GRACIAS POR UT1UZAR LA TARJETA AMERICAN EXPRESS THANK YOU FOR USING THE AMERICAN EXPRESS CARD 09/05/04 TLI AEROPUERTO BARAJAS, MADRID 41.00 51.02 EurcpeanUrion SPAIN Euro GRACIAS POR UllUIAR LA TAFUETA AMERICAN EXPRESS THANK YOU FOR USING THE AMERICAN EXPRESS CARD 09/05/04 SHOP IN STORE (PRICE) MADRID 6:270 86.73 Eurcpoon SPAIN ego GRACIAS POR UTILIZAR LA TARJETA AMERICAN EXPRESS THANK YOU FOR USING THE AMERICAN EXPRESS CARD 09/08/04 HARRODS LIMITED. LONDON UK 2482 45.18 Pounds Stertrg UNITED KINGDOM Description Price GOODS 24.82 09/08/04 ZARA, LONDON SW3 31500 627.97 PcordsSlerin2 UNITED KINGDOM Description GOODS 09/08/04 ITSU LONDON SW3 23.10 42.05 Pounds Sating UNITED KINGDOM GOODS/SERVICES Total of New Activity New Charges 9,315.45 PaymontsiCredits -7,428.62 EFTA01726675 MembePglikfit@Mtais' Monthly Statement and Page 5 of 8 Program News For questions about your Statement Period Membership Rewards account, contact July 1, 2004 - July 31, 2004 1-800-AXP-EARN Account activity after this period does not appear on this statement (2973276) Available Points www.americanexpress.com/rewards 60,405 American Express Membership Rewards Points are available when charges are PO Box 297813 paid in full and all your accounts are in Everyday Spend Points Earn Double Points for all Ft. Lauderdale, FL 33329-9785 good standing. earned this period: your Everyday Spend- Available points include everyday grocer es. gas, pharmacy spend points. 43 Account Summary Opening points balance 54,388 New points earned +5,832 Points transferred or redeemed 0 Reinstated points and adjustments +185 New points balance =60,405 New Points Earned 07/01/04 - 07/31/04 Points Activity On Everyday Spend Bonus Points Total Points Activity Eligible Charges Points Awarded Per Card 4,758 43 1,031 5,832 Polo Ralph Lauren 2x Pis 3084 Totals 4,758 43 1,031 5,832 Reinstated Points and Adjustments 07/01/04 - 07/31/04 Number Of Date Points EDS Bonus Point AO 185 7/14/04 Total 185 Morrbashp Rewards pads earned may be translerrad or redeemed as lend of al imolai Card ;mounts aroinpad stanInd Faits Pander:0d or redorecol caned to roamed bock inio the pro;rarn. Forfeited points can be reinstated fora lee by seined* number provided below. Dabs. Card chug= ore oven:dinthe istoibt, bp Ronde program Terme end CCfat&r4 if for Movbeis*Fend: Guilt II you hansquestKot pease vise wyns.amertterrexproneornirnarda or nal 1 eCOAAa-EARN (291-3274 Frmovene, ,o4iDoled 303-816-27W Earn More! New ways to earn points. Everything You Need, for Every Room in Your House at Pottery Barn At Pottery Barn, you'll find sophisticated furnishings with Visit www.american exclusive designs that exemplify superb quality and timeless express.com/rewards or cal 1.800-AXP-EARN P 01'f triBARN style. Visit us today--we'll help you create rooms that make (297-3276). you feel welcome every time you walk in the door. (MR Message 5066) The Capital Grille Comes to Manhattan Nationally acclaimed for dry aging steaks on premises, The To redeem points for a Capital Grille serves classic offerings such as chops, large $100 or $250 certificate for The Capital Grille, visit North Atlantic lobsters and fresh seafood. Guests enjoy an wymamericanexpress. award-winning wine list with over 900 selections including com/rewards or call rare and prized older vintages. 1.800-AXP-EARN (297-3276) This elegant steak house is located in the architecturally (MR Message 2221) significant Trylon Towers of The Chrysler Center at 155 East 42nd Street in New York City (212-953-2000). Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726676 American Express• GATE COPY allitcLmNror Page 6 of 8 Fly Cathay Pacific Airways to Hong Kong Cathay Pacific Airways offers service from North America Call Cathay Pacific at (Los Angeles, San Francisco, New York, Vancouver and 1-800-233-2742 to make your reservation. Then, Toronto) to Hong Kong, with convenient connections to over visit www.american 80 destinations worldwide on one of the world's youngest express.comirewards fleets. or call 1.800-AXP-EARN (297-3276) to redeem On Cathay Pacific, you may redeem 20,000 Membership points. Rewards® points for a $299 Economy Class ticket or 70,000 (MR Message 8221) points for a free Economy Class ticket to Hong Kong. McCormick & Schmick's Seafood Restaurants Enjoy some of the freshest seafood available each and every To start redeeming today CCORMICK day or as National Seafood Month begins in October. fora $50, $100 or $150 gift card, visit www. & SCHMICKS restaurant group prints new menus daily. to offer more than americanexpress.com/ Renowned for their 'Fresh Approach'to dining, this rewards or call 1.800-AXP-EARN SEAFOOD RESTAURANTS 30 varieties of the freshest seafood. Now is the ideal time to think gatherings or gift cards for the holidays. (297-3276). (MR Message 4524) To find a restaurant near you call 1-888-344-6861 or log on to www.McCormickandSchmicks.com. Earn Double Points at Tourneau WatchFest 2004 Celebrate Watchfest 20041 Visit any Tourneau or Toumeau (Bonus ID 2308) Watch Gear Store during the entire month of October 2004, TOURIrlEAU SING! 1000 and earn double Membership Rewards® points on any purchase when you use an eligible, enrolled American Express® Card. NcetensteLM tl Roma Ls Vegas lawful. To be digbla bean term pain% ru indite monad in the Morberdip Reran* program al de rase el maids* ant you must chug° yaw wallas* on an englot eructed &main Express Cut Sand pmts wIl be creel In your Mantonhip Rands tccoull eruct 643nvedas arm thaw gaper on your bin ateernent Sons ID: 2:109 Fly EL AL Israel Airlines Your Israel experience begins with EL AL, Israel's National Visit www.ametican Airline. Don't miss out on low fall and winter airfares to Israel exptess.comirewards call 1.800-AXP-EARN cc ELtIMILI7N-r with EL AL Israel Airlines. Or, you can always transfer (297-3276) to redeem les nrd just an Wane. les brut Membership Rewards® points to Matmid Club points. Every points. seat on the 777 and 747-400 aircraft have personal TV monitors offering a wide choise of in-flight entertainment. Call EL AL at 1-800-223-6700 or 212-768-9200 to make (MR Message 7355) reservation, then visit www.americanexpress.com/rewards or 1-800-AXP-EARN (297-3276) to redeem points. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will bo disclosing to the merchant that you meet these criteria. EFTA01726677 DUPLICATE COPY P; re For Account Nutter cawing Date Page 7 of 8 )OOOti 09/11/04 CustomExtrar Learn more at Pay Bills Automatically and Keep Your Free Time Free vmvo.amerfcanexpress. Sitting down to pay bills month after month can be a chore. But com/automaticbIll. Your with your Platinum Card® from American Express you can avoid free time will finally remain the tedium of writing countless checks by using your Card to pay free. your bills automatically. From wireless and cable bills to gym (CE 104901) memberships, pay them automa:ically with your Card. Getting started is simple. Just call your sarvice providers and tell them you want to pay your bill automatically every month with your Card. They'll take your information and do the rest. Terms and conditions apply. Not all providers service all markets. In some instances, it may take more than one tilling cycle before initial paid amounts are posted to the Card account. Premium Seats at the STAPLES Center Call 1-800-321-RSVP (8 am-11pm EST, Use your Platinum Card® to get some of the best seats in the house seven days a week) to for professional hockey and basketball at the STAPLES Center. You buy tickets or visit can also score hot tickets to most other sports and musical events at wnamericanexpress. hastaansx.r. the Los Angeles landmark. comiluxutysultes for frin var44: more information. etiO (CE 104833) All sales we final and nonrefundable and male is prohibited. Details and prices are subject to change. Suites, packages, and tickets we available On a first-come, first-served basis. All ticket orders are subject to service charges. Payment must be made using the Platinum Card from American Express. Ticket limits may apply. Availability is limited. Tickets will be solder' pairs. Carry the TravelFunds® Card from American Express TravelFunds• Card from American Express is The safety of Travelers Cheques with the convenience of a Card. The accepted at millions of prepaid, reloadable TravelFunds Card from American Express is a plebes that accept safe way to carry money when you travel. Unlike debit cards, it is not American Expresso/ Cards. Purchase yours linked to your bank account. You'll also have access to valuable travel today at www.amerfcan services such as passport/credit card replacement assistance.* express.com/buytfc or by calling. 'Proof of TravelFunds Card purchase may be required. Credit card replacement assistance 1-877-1 BUY-TFC. is for major bank-issued credit cards only (not for retail store, gasoline, calling cards, etc). Fees for passprt/credrt card replacement assistance are the sole responsibiity of the (CE 104838) customer. ATM fees apply. For complete terms, visit wrinv.americanexpress.com/buytfc or call 1.888.412.6945. Airport Club Access Around the World For more information on lounge locations, visit Frequent flyers will appreciate this benefit—complimentary access to www.amedcanexpress. participating Continental Airlines Presidents Club®, Delta Crown com/platinum. Room Club® and Northwest WorldClubs® airport lounges. You'll enjoy 4.4&3:455r (CE 104836) ? an' complimentary access by presenting your Platinum Card® Vs, government-issued ID and ticket valid for travel that day with the ;FILY:.li corresponding airline operating the flight. You may also bring with I A 404: you as guests, your spouse and children under the age of 21 or up to two travel companions per visit. Program terms and conditions apply. For full terms and conditions visit www.americanexpress.com/platInum. Groceries, Phone bill, Movies - Track Your Spending Online (CE 104832) Whether you plan on filling up at the gas pump, renewing your gym membership, or buying a new shirt, you'll probably want to make sure your charges are recorded accurately. When you sign up to view your American Express® account online, you'll be able to view your statement and most recent account activity, 24/7. And for added convenience, you can even pay your bill online in a matter of seconds. Sign up now at vntnv.amerIcanexpress.com/mycardaccount. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726678 DUPLICATE COPY ACCOn Nurter Page 8 of 8 )0000000a Wake Up in the Windy City with Hyatt Make your reservation today at vAvw.hyett.comf Stay at a Chicago area Hyatt Hotel between August 15 and October wakeup. 15, 2004 and receive a complimentary continental breakfast for up to two guests for every day of your stay when you book on Hyattcom (CE 104830) and pay with your American Express® Card. Enter otter code WAKEUP when making your reservation. Visit www.hyatt.com/wakeup for details. Offer valid at all Chicago area Hyatt hotels except Park Hyatt Chicago. To qualify you must book your reservation an www.Hyatt.com, request WAKEUP, pay an eligible rate, guarantee and pay with your American Express Card. Subject to availability. Other restrictions apply. * 2004 Hyatt Corp. Now Accepting American Express® Cards! If there are other places where you would like to eteamz - Teams and leagues In more than 100 sports use eteamz see the Card accepted, Web sites and services. Visit www.eteamz.com or call please call the Customer 1-888-543-7223. eteamz is part of The Active Network, Inc. Service number that is located at the top of your Global Gatherings - Patisserie and restaurant selling eclectic home statement or the number that is on the back of your and gift items from around the globe. We are on 156 South Central Card. Avenue in Hartsdale, NY. 914-683-1833. (CE 104870) Baby Superman - Baby bedding and gear at discount prices—unique items not found at national chains. Nationwide shipping. Visit us at www.babysupermart.com. Online Fraud Protection Guarantee To learn more, visit When you use the American Express® Card online, you won't be wew.americanexprese corn. responsible for any unauthorized charges. Period. No fine print, no deductible--just pure protection, so you can shop with confidence (CE 104909) anywhere on the Internet Should any unauthorized charges appear on your statement, simply notify us by calling the number on the back of your Card. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726679 DUPLICATE COPY garWROillPitglalW irVA4 Platinum Card® '113 16h084#1$Atr Oke yOIVUSSOROICattia,,,- Statement of Account ViliSaTterneircine comirewards, ovum oa• 10/11/04 Page 1 of 8 New Please Pay By Preaus Balsa PaymotsCrWt$ Nen Chsgas If Balance 10/26/04 9,315.45 • 9,315.45 934.39 Please refer to page 2 for important information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www.americanexpress.com/paybIll. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1.800-5253355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800-525-3355. Platinum Travel Services - Customized Travel Planning When you need to make travel plans, know that you can rely on Platinum Travel Services (PTS) --a full-service travel agency dedicated to handling all of your travel needs. Our experienced and resourceful travel counselors are ready to help with every detail of your travel arrangements. And, when you book your reservations through PTS, you receive complimentary amenities exclusively for Platinum Card® members. American Express acts soley as sales agent for travel suppliers and is not liable for the actions or inactions of such suppliers. CST#1022318-10, TA-149 registered Ohio Travel Agency, Washington UBI#600.469.694, ML#1192, TA-002 registered Iowa Travel Agency, NV# 2001-0126. Contact PTS at 1-800-443-7672. Activity "ndates'atrgda rote, sperav Amami $ New Aga casmx. cOMPUTEriFYkYMPYTRECIa r".13148gcli ow99/04i ZAM 1:pmRoNpw4x, 186-80 'UNITED KING Descdpbon; 09/08/04 JCB WORLD BRAND$ WAITED, UTTOXETER Pouch Stair° 45.95 UNITED KINGDOM Descriptbn Price BUREAU 25.00 Pita* toll en the padoestmn bebv. death ard rebirnrah yxr parneni Continued on Page 3 Please Pay By: Please enter account Payment Coupon MIN 10126/4 number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bar* in the U.S. or money order, processabie through the Total Amount Due U.S. banking system. $934.39 To Pay by Phone call 1-8004PAWAXP or 1 - 6 21 7 1.800.472.9297. Check here if address or telephone number has changed. Note changes on reverse side. Mail Payment to: AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 II II EFTA01726680 DUPLICATE COPY Page 2 of 8 x>"orx>doa Payments: Your monad,/ statement is payable in lull upon receipt. Payments must be in U.S. Dollars and drawn on a bank located in the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on your check. Do nd send cash. Payments received after 12:00 noon or on weekends a holidays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process checks electronically, al first presentment and any re-presentments, t transmitting the amount of the check,routing To Pay By Phone number, account number and check serial number to your financial institution. Your checking account may be debited 1-800-472-9297 as soon as the same day we receive your payment. If we can not collect the funds electronically at first presentment, we may issue a draft against your account for the amount of the chedc Customer Service, Lost Authorization for Electronic Payments: By using the American Express Pay By Computer Pay By Phone or any or Stolen Card and all other American Express electronic payment service, you will be authorizing American Express to initiate an other services electronic debit to the financial account you specify in the amount you request. To use Pay By Computer, please 1.800-525.3355 visit us at www.americanexpress com. Lost or Stolen Card: If the Card is lost or stolen in the United States, contact us immedately at 1-800-992-3404. 24 hours/7 days Outside the U.S., contact the nearest American Empress Travel Service Office or call us collect at 336.393-1111. You are fully protected against an fraudulent use of the Card when you notify American Express before it is fraudulently used. Car Rental Loss and Your maximum liability is $50 should you fail to report its loss or theft. Damage Insurance Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual fee for 1.800.338.1670 the Additional Platinum Card is $175.00and for each Adcfitional Gold Card on the Platinum Card account the annual fee is .00. Renewal Cards are issued every three years. If the Card you carry is damaged, you may have it replaced sooner Hearing Impaired bjr calling Customer Service. The $5 annual subscription fee for Departures magazine is included in the annual fee for (9am-5pm EST) your Platinum Card membership. II you do not wish to receive Departures magazine, please call 1-877-509-3993, Monday TTY: 1-800-221-9950 through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep FAX: 1400-695-9090 your copy of the charge slips for comparison to your tilled charges. The Statement Closing Date is the last date that charges and credits are processed to appear on the statement. Your account will be Past Due if payment for your previous In NY: 1-800.522-1897 month's statement was received after the dosing date. To keep your account current, pay by the payment due date shown on your statement Travel Emergency and pilling Rights Summary: In Case of Errors or Questions About Your Bill: If you think your till is wrong, or if you Worldwide Personal need more information about a transaction which appears on your statement, write or call the Customer Service Assistance and Fine department as indicated on your paper statement, or dick on the Customer Service link online. We must hear from you no Dining later than 60 days after we sent you the first till on which the error or problem appeared. Although you may telephone us, 1-800-345-AMEX doing so will not dn.wimirour rights. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar Platinum Card Travel amount of the suspected error; 3. Describe the error and explain, if you can, why you believe there is an error. It you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we aro Service and Fine Hotels, investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your Resorts & Spas inquiry, we cannot report you as delinquent ortake any action to collect the amount In question. Please retain any receipts 1-800-443-7672 pertinent to your clam Spedat Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you Platinum Card purchased with the Card, and you have tried in goad faith to correct the problem will the merchant, you may not have to By Invitation Only pay the remaining amount due on the goods or services. You have this protection only when the purchase price was more 1-800321-RSVP than $50 and the purchase was made in your home stale or within 100 miles of your mailing address. (If we own or operate the merchant, or if we mailed you the advertisement for the property or services, all purchases are covered regardless of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at wenv.americanexpress.00m, or you can call us at 1-800-IPAY-AXP for Pay By Phone and Pay 410 By Computer issues, or 1.800-CASH-NOW for Express Cash and automatic payment Issues. You can also write to the Correspondence Express Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction is wrong please contact us as soon as passible. We must hear from you no later than 60 days after we sent you Customer Service the FIRST statement on which the problem orerror appeared. When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; • P.O. Box 7825 C.S 3. Describe the error or the transfer you are unsure of, and explain as clearly as you can why you believe there is an error Ft. Lauderdale, FL or whyyou need more information. We will investigate your complaint arid coned any error promptly. If we take more than 33329-7825 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. Express Cash Credit Balance: If a credit balance (designated "CR, rs shown on Ors statement, it represents money owed to you. You Operations may make charges against the crech balance or request a refund. Requests for refunds should be made in writing to the P.O. Box 297815 Refund Unit at the Customer Service address indicated on your paper statement, or click on the Customer Service link Ft. Lauderdale, FL online. If you do rot make sufficient charges against the credit balance or request a refund, we will, within 30 days after expiraton of the six-month period following the date of the first statement indicating the creek balance, issue a check to you 33329-7815 for the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: If Payments an account is past due for hvo or more billing cycles, a late payment fee of 1.75% of all past due amounts will be added. P.O. BOX 2855 NEW YORK NY 10116-2855 Change 01 Address If ccereel oft keel do rot use Name Company Name Seco Addron Oty. Site r Zp Code Providing your email Are. Cede and address to American Wine Phone Express will enable you to receive special offers, Ili Area Cede and Work Phone suited to your needs. Email EFTA01726681 DUPLICATE COPY Accart Nunter Ckaro Dale Page 3 Of 8 )CXXX- 10/11/04 Orecn nfro Amoant New Activity Continued 09/09/04 WAITROSE, LONDON SW1X ass 17.60 Pant Stecirg UNITED KINGDOM Description Price GOODS 9.65 09/10/04 MICRO ANVIKA, LONDON W1P nse 69.81 Part Sear° UNITED KINGDOM Default Sector 09/15/04 MEDITERRANEO NEW YORK NY 32.35 FOOD/BEVERAGE FOOD/BEV 29.35 TIP 3.00 10/04/04 SHOE INN PALM BEACH FL 152.64 5999/38 SHOES/ACC 10/05/64 BLOOMINGDALES NEW YORK NY 24.03 MENS UNDERWEAR 10/07/04 SCHWEITZER LINEN NEW YORK NY 592.01 GOODS/NOTIONS/DRY GOODS Total of New Activity New Charges 934. Payments/Credits -9,315.4395 EFTA01726682 DUPLICATE COPY F° ) :5`00M Page 4 of 8 EFTA01726683 MemberaMikj94refvfilThe Monthly Statement and Page 5 of 8 Program News Am Expre,:s• For questions about your Statement Period . MSMflRSHJP Membership Rewards account, August 1, 2004 - August 31, 2004 contact 1-800-AXP-EARN Account activity after this period does not appear on His statement 771 1.1; E AREl. (297-3276) Available Points wrew.americanexpress.com/rew ands . American Express 67,606 Membership Rewards PC) Box 297813 Points are available when charges are paid in lull and all your accounts we in Ft. Lauderdale, FL 33329-9785 good standing. Account Summary Opening points balance 60,405 New points earned +7,201 Points transferred or redeemed 0 Reinstated points and adjustments 0 New points balance =67,606 New Points Earned C8/01/04 • 08/31/04 Points Activity On Bonus Points Total Points Activity Eligble Charges Awarded Per Card 7,201 0 7,201 Totals 7,201 0 7,201 Martorshp Rewards pants earned may be neatened or redeemed as long a, alemotedCat arcoues ate in good aria paints transferred or redcermad amnia to reversed adi irdo the pcga. Forfeited points can be reinstated tonne by calling the number provided below. ebbed Cad charges ere calned in the hientembio Rewards program Tarns are Cadbons in your acreaship Rewards Gado. tly o ham dam geese vavenv.amenconexpress.congrreards a call I.800.AXP.E4RN ( 7-3276). From overseas:cal cones 309-616-2799. important Notice Regarding Marriott Rewards® Option As of January 1, 2005, point transfers into the Marriott Important Message: Rewards program will no longer be an option in the Marriott Rewards•to leave the Membership Rewards(' Membership Rewardse program. All point transfers into the Program. Marriott Rewards program must be complete by December 31, 2004. Please remember that any Membership Rewards To see the full array of point transfers into the Marriott Rewards program are rewards accessible to.you, log on to www.amerIcan considered final and non-refundable. express.comirewatds. Marriott certificates will remain a reward option In the (MR Message 5069) Membership Rewards program. Earn Bonus Points at Top Retailers Through Milesmall.com Here's a great way to earn bonus points at 150 of the most Visit www.Milesmall.com/ well-known brands. Enroll at MIlesmall.com and when you americanexpress to enroll MILesMalticom shop through their online mall using a registered American and register and start earning bonus points Express® Card—you can earn bonus points for your today! Remember you can purchases all year round. Visit www.Milesmall.com/ only earn bonus points americanexpress to register and see how many bonus when you link though Milesmall.com. points can be earned when you shop with Milesmall.com. Eramemcint ard lam ardmaims la Manaloan andry. Tot. date to Gam teem par, youmud (MR Bonus ID 2449) be awoke vi lerraty Rowanprogram Maw brad purchase and iou neat dung paur an °gni,. Amman Evros* Card. Sonia ;ants MI tomake :oyezDra i dAn to cccount.on wain 1042 %voile) Ma charges car wur barn nears& Prowam van Wn CdC605. Ennui :2449. Groat Skiing Vacations at Great Destinations American Skiing Company is one of the largest mountain To review rewards and rico resort operators in the United States with seven premier redeem points, visit Siding www.americanoxpross. ornpan resorts from Maine to Utah including Sunday River in ME, corntrewards or call Attitash Bear Peak in NH, and the Canyons in UT, to name a 1.800-AXP-EARN few. Each resort is distinct while satisfying every ability with (297-3276). Visit MAY. Live in the outside, peaks.com to learn more convenient siopeside lodging, family programs, and more. about the resorts. Redeem Membership Rewards® points, making your winter even more enjoyable--with lift tickets, lessons, lodging (MR Message 6063) packages, and more! Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726684 American Errress• Pic WV" ICATE COPY .r"..?,:c foriSE,Rtl .it. #114 • ,:r4 Number Page 6 of 8 l!i•../,‘:,,_ ,. A HA RP ! A Reward Yourself at Linens'n Things Linens'n Things is the one-stop superstore for all your home To lind one of the nearly fashion, houseware, and home decorating needs. All the 500 locations nationwide nearest you, call toll-free brand names you trust at guaranteed low prices everyday. LINENS•NTHINGS' Linens'n Things. DREAM BIG. PAY LITTLE. 1.866.568.7378 or shop www.LNT.com anytime. (MR Message 9054) Earn Five Membership Rewards® points from Sharperimage.com This Holiday Season Shop at www.sharper THE Find unique gift ideas and earn five Membership Rewards points for virtually every dollar you spend when you shop at Intage.comfamexpoints today and earn five points SHARPER www.sharperimage.com/amexpoints. The Sharper Image shares the fun of discovering innovative products that make for every dollar you spend this holiday season. Ilfe easier and more enjoyable. As one of America's premier specialty online retailers, sharperimage.com is a great place (MR Message 3243) for great gift ideas this holiday season. aler vain ONLY mesa yen solo‘sonv.sharsunlmage.eorretameNtetcaqh IDSeleat Te earn beaus needs you bo enrdW n tie hierrbershp Rename prwan your purchase to an eciab, emceed Amerbon Ewan, Ord Net vole el sorb. phasulnaeorders et fat TM Sharper Snake Atc6an sto. Other terms apply. Benue Ports vine eredledto yeaMerraberstip Rends n 1047 weal aner enxPeS mortar en yers Wang named. Bo-an ID: 1076. Limited Time Offer from Rail Europe! For a limited time, redeem 15,000 points and receive a To review these rewards certificate for $100 off any Rail Europe booking of $350 or and redeem points, visit www.emericanexpress. MaailEympe more. This offer is valid for bookings between October 1, 2004 and November 31, 2004. So act fast. com/rewards or call 1.800-AXP-EARN (297-3276). Rail Europe is one of the largest suppliers of European rail (MR Message 3190) and travel services in North America. Packages treed coley peep* tureellm tge0w, sttaBot le avatatdry. Sedate teactroe dates appal. Plan Your Next Ski Vacation with Aspen/Snowmass Redeem Membership Rewards® points for Aspen/Snowniass TO review These rewards for your next skiVaeation. You can redeem points for and redeem points, visit www.americanexpress. ASPENON0WMASS certificates for skiing, snowboarding or rentals at each of the four mountains—Snowmass, Aspen Mountain, Aspen comfrewards or call 1.800-AXP-EARN Highlands and Buttermilk. For more information, call (297-3276). . 1-800-525-6300 or visit www.aspensnowmass.com. (MR Message 3376) Reveals vomit them-114i II, SPX& New! Redeem Membership Rewards® Points for a $50 Benihana Gift Card Acotlitaio U*Firrit4 Experience one of the longest running dining shows in the To redeem 5,000 points for mtmeemmp.. world. Watch your personal chef entertain you with a $50 Benihana Gift Card, visit vmnv.ammican laughter-filled dining experience. At Benihana, enjoy an express.comfrewards or •A experience at every table! For door-to-door directions, please call 1-800-A)(P-EARN visit us at www.benlhana.com or call 1-877-BENIHANA (297.3276). (236-4426) for the location nearest you. (MR Message 6116) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726685 DUPLICATE COPY ACCCal hunter DzIe Page 7 of 8 XXX)000( 10/11/04 a _CustornExtras- re. Receive $150 Gift Cheque From American Express® Travel Visit the American Express Travel Services We are pleased to announce the opening of the Platinum Travel Service Desk, a office indicated and new service exclusively for Platinum Calf members, at the American Express reference promotion code Travel Service office located at 374 Park Avenue, New York, NY 10022. D0970001 to take advantage of this offer. As a Platinum Card member, you are invited to visit us here or call us at (CE 104828) 212-421-8240 for assistance with all your travel needs including all of your valuable Platinum Travel benefits like Cruise Privileges, Platinum Destinationse Vacations, Fine Hotels& Resorts, International Airline Program and Platinum Villas. And, when you reserve a qualifying vacation* with one of the knowledgeable travel counselors at the Platinum Travel Service Desk between October 1, 2004 and November 30, 2004, you'll also receive a $150 Gift Cheque with our compliments in addition to the exclusive travel benefits you receive as a Platinum Card member. Offer valid for Card member named on statement only. *A qualifying vacation is a new travel booking with any Platinum Travel program partner valued at $4,000 or more, made only at the travel office indicated, for travel completed by 11/30/05. Cheque sent 4-6 weeks from receipt of final payment. Offer combinable with all Platinum Travel benefits amenities, but may not be combinable with other offers. American Express acts solely as sales agent of suppliers and is not liable for actions or inaction of suppliers. Get Premium Seats and Packages at Madison Square Garden Call 1.800.321-RSVP, (8am-11pm EST, seven It's time for anther exciting season of pro sports at Madison Square days a week) or visit Garden in NYC. As a Platinum Card® member, you have not only the wvevtamedeanexpress. inside track to premium seats, you also have special opportunities to corrilluxurysultes. meet and talk with sports notables at the games during our Chalk (CE104898) Talks and Legends Nights. All sales are final and nonrefundable and resale is prohibited. Details and dices are subject to change. Suites, packages, and tickets are available on a first-come, first-served basis. All ticket orders are subject to service charges. Payment must be made using the Platinum Card from American Express. Ticket limits may an*. Availability is limited. Tickets will be sold in pairs. Financial Control and Double Membership Rewards® Points For more information, contact Customer Service It's universal--you take out money from the bank and after a week, at 1-800-525-3355. you wonder where it went. Using your Platinum Card® to pay for everyday errands at supermarkets. gas stations and drug stores can (CE 104982) help you keep track of your expenses. Each month, you will receive a detailed statement of all your purchases made with the Card. And don't forget, you can earn double points toward your next vacation. Offer applies at qualifying stand-alone supermarkets, drugstores, gas stations, the U.S. Postal Service, and for payments for wireless phone bills (excluding bulk purchases of wireless time). Not valid in the departments cf superstores or warehouse dubs. Terms and conditions of the Membership Rewards program apply. American Express® Gift Cards - Good All Over the Place! Buy your Card at participating in-person American Express Gift Cards are accepted in millions of different locations, online— at places,* for millions of different things. From sporting goods to sushi www.americanexpress. and for holidays or special occasicns, be sure to give your loved ones comrgift or via phone at 1.866-258.GIFT. exactly what they want, every time. Unlike store gift cards or certificates, American Express Gift Cards never expire and are (CE 104986) replaceable if lost or stolen.** Buy American Express Gift Cards today-the perfect gift, every time. The Card is good in the U.S. wherever Arneican Express Cards are accepted. Cards' fees may apply. —The remaining funds on the Card can be replaced, replacement card fees may apply. —*Online sales through Chequeson-Lne, Inc. Card and shipping.fees apply. For compete terms, visit vnvw.amedcanexpress.com. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726686 DUPLICATE COPY Axaxl Page 8 of 8 xtatoba Now Accepting American Express® Cards! If there are other places where you would like to Amazing Savings - 86 stores with closeout merchandise arriving see the Card accepted, daily. Amazing brands. Amazing closeouts. For locations, call please call the Customer 1-888-AMAZING or visit www.amazingsavings.com. Service number that is located at the top of your statement or the number Salon Pashah - Has been unveiled in New York City and truly sets a that is on the back of your new standard in hair care and innovative design. 601 Madison Card. Avenue. For an appointment call 212-371-7337. (CE 104926) Return Protection - We'll Take It Back When Others Won't For more information, visit us online at From time to time, merchants refuse to take back items you purchase vmrw.americanexpress. at the store or online. That's why it's nice to know if you're dissatisfied comlretumprotectlon. with any eligible purchases you made with the Card and the (CE 104995) merchant won't take it back, Return Protection can help. Perhaps the item is too big. Maybe you don't like the color. Simply contact us within 90 days from the date of purchase and American Express will reimburse you for the purchase price up to $300 per item, excluding shipping and handling. Return Protection refunds, exclude shipping and handling, and are limited to up to 51,000 annually per Card account. Coverage s subject to additional Terms, Conditions, and Exclusions. Earn Double Points by Donating to Your Favorite Charity To make a donation, go to waamericanexpress. Donate to any of over 1,000,000 U.S. charitable organizations and com/donate. Terms and earn double Membership Rewardse points for every dollar you donate conditions of the with an eligible, enrolled Card. This bonus point promotion is only Membership Rewards BONUR eligible to Cardmembers who donate through the American Express Program apply. • " trb Donation Site between October 1, 2004 and December 31, 2004. • For more information, visit wvnitamericanexpress. To earn bonus points, you must be enrolled in the Membership Sowards:program at the corn/rewards. . time of the donation and must charge your purchase on an eligible, enrolled American Express Card. Donation of Membership Rewards points are not tax deductible. Bonus (CE 104978) points will be 'dded to your Membership Rewards account wfthin 6-8 weeks after charges appear on your billing statement. The maximum number of points you can earn through this promotion is 25,000. Bonus ID: 5969. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726687 DUPLICATE COPY Eaw,3pomtr._d,:o.t,sro Platinum Card® purchases, everyiidi•3r- yyou AP° Statement of Account ClostaDals MIN New 11/10/04 Page 1 of 7 Please Pay By ProriousBYarce$ PN,mgralCrecits$ New Chutes $ Balance 11/25/04 934.39 1 5Si4.2 2,922.29 Please refer to page 2 for important information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www.americanexpress.com/paybill. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800-525-3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800-525-3355. Concierge - Your Personal Holiday Shopper If the holiday frenzy typically has you in a whirl, Platinum Card® Concierge can ease the stress by helping you find the perfect gift this holiday season. Concierge has the creative expertise to handle all of the details to make this holiday season a little less hectic. So, for every holiday gift-giving challenge you can look to Concierge to offer a well-considered solution. No request is too unusual, too large or too small--so call Platinum Card Concierge at 1-800-345-AMEX (2639) and let us help you accomplish your holiday activities so you can enjoy the season. Activity " ra"'exe"da Fcregn SpcndnI Amounts New Acti CitecOCW(w - ianct5 10/19A:14 TWOOMINGDALES NEWY 24:03f, ty 015653912MOISDISPAWEIFili 10/17/04 RICKY'S 13TH STREET NEW YORK NY 76.04 COSMETIC STORE 10/17/04 PASTIS NEW YORK NY 31$0 FOOD AND BEVERAGE TIP 00000205 Pee WIea the pettoralimMote.detath and Muni Wei )W pawed Cortinued on Page 3 Payment Coupon Please Pay By: Please enter account 11/25/04 number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, processable through the Total Amount Due U.S. banking system. $2,898.26 To Pay by Phone call 1-8004-PAY-AXP or 0 21 - 6217 1-800-472-9297. Lr lilt,. ..... Check here if address or telephone number has changed. Note changes on reverse side. Mail Payment to: Ildaddll.kahLRAILHJUIddflddha AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 Irrrllllr II II II I Ilrrlrrl.I. lrl.Llr.IrleerrII I EFTA01726688 DUPLICATE COPY Pra arod For Page 2 of 7 A tk X riOC(N-In Acc Payments: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Dollars and drawn on a bank located in the US aid (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on your check. Do not send cash. Payments received after 12:00 noon or on weekends or holidays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process checks electronically, at first presentment and any re-presentments, by transmitting the amount of the check, roving To Pay By Phone number, account number and check serial number to your financial institution. Your checking account may be debited 1-800-4M-9297 as soon as the same day we receive your payment. If we can not collect the funds electronically at first presentment, we may issue a draft against your account for tho amount of the check. Customer Service, Lost Authorization for Electronic Payments: By using the American Express Pay By Computer, Pay By Phone or any or Stolen Card and all other American Express electronic payment service, you will be authorizing AmericanEuoress to initiate an other services electronic debit to the financial account you specify In the amount you request: To use Pay By Computer, please 1-800-525-3355 visit us at www.americanexpress.com. 24 hours/? days Lost or Stolen Card: If the Card is lost or stolen in the United States, contact us immediately at 1.800.992.3404. Outside the U.S., contact the newest American Express Travel Service Office or call us collect at 336-393-1111. You are fully protected agairst an_y fraudulent use of the Card when you notify American Express before is fraudulently used. Car Rental Loss and Your maximum liability iS $50 Stbuld you fail to reaqt itelossor theft. Damage Insurance Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual tee for 1.800.338.1670 tho Addtional Platinum Card is $175.00end for each Additional Gold Card on the Platinum Card account the annual fee is $45.00. Renewal Cards are issued every three years. If the Card you carry is damaged, you may have it replaced sooner Hearing Impaired by calling Customer Service. The $5 annual subscription fee for Departures magazine is included in the annual fee for (9am-5pm EST) yan Platinum Card membership. If you donot vesh tO receive Departures magazine, please call 1.877.5093993, Monday TTY: 1-800-221-9950 through Friday, gam • 5pm EST. You may discontinue your Membership by casting Customer Service. Be sure to keep FAX: 1.800.695-9090 your copy of the charge slips for oompanson to your billed charges. The Statement Closing Date is the last date that charges and credits are processed to appear on the statement. Your account will be Past Due if payment for your previous In NY: 1.800.522-1897 month's statement was received after the closing date. To keep your account current, pay by the payment due date shown on your statement Travel Emergency and Billing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you Worldwide Personal need more informWron about a transaction which appears on your statement, write or call the Customer Service Assistance and Fine department as indicated on your paper statement, or d on the Customer Service link online. We must hear from you no Dining later than 60 days after we sent you the first bit on which the error or problem appeared. Although you may telephone us, 1-800-345-AMEX doing so will not preserveyour rights. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar Platinum Card Travel amount of the suspected error; 3. Describe the error and explain, if you can, why you believe there is an en-or. If you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we are Service and Fine Hotels, investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your Resorts & Spas inquiry, we cann report you as delinquent or take any action to collect the amount in question. Please retain any receipts 1.800-443.7672 pertinent to your ot claim Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you Platinum Card purchased with the Card, and you have tried ii good faith to correct the problem with the merdiant,you may not have to By Invitation pay the remaining amount due on the goods or services. You have this protection only when the purchase price was more 1-800-321-RSVPOnly than $50 and the purchase was made in srour home state or within 100 miles of your mailing address. (If we own or operate the merchant, or if we mailed you the advertisement for the properly or services, all purchases are covered regardess of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service link online at www.americanexpress.com, or you can call us at 1-800-IPAY.AXP for Pay By Phone and Pay O By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Correspondence Express Cash Operations address indicated on your statement. If you think your statement, recejpt, or transaction is wrong please contact us as soon as possible. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. Customer Service When contacting us: 1. Tell us your name arid account number; 2. Provide the dollar amount of the suspected error; P.O. Box 7825 C.S 3. Describe the error or the transfer you we unsure of, and explain as deafly as you can why you believe there is an error Ft. Lauderdale, FL or whyyou need more information. We will investigate your complaint and coned any error promptly. If we take more than 33329-7825 10 business days to do the, we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. Express Cash Credit Balance: If a credit balance (designated tFr) is shown on this statement, it r is money coved to you. Ycu Operations may make charges against the credit balance or request a refund. Requests for refu should be made in writing to the P.O. Box 297815 Refund Unit at the Customer Service address indicated on your paper statement, or click on the Customer Service ink Ft. Lauderdale, FL online. If you do not make sufficient charges against the credit balance or request a refund, we will, within 30 days after expiration of the six-month period following the date of the first statement indicating the credit balance, issue a checkto you 33329-7815 for the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: If Payments an account is past due for two or more tilling cydes, elate payment fee of 1.75% of all past due amounts will be added. P.O. BOX 2855 NEW YORK NY 10116.2855 Change of Address agrect on front do not use Name Car/p Nanyane Stvot Addrnn CFY, Side r I I Zip Cede Providing your email Area Code and address to American Nana Phone Expresswill enable you Area Code and to receive special offers, Wick Phone suited to your needs. Email EFTA01726689 DUPLICATE COPY ;mount Nurrbes Ctiong Oato Page 3 of 7 >00(X-)00(XM 11/10/04 Foreign Spenang Amounts New Activity Continued SOLARIS CHAMPS ELYSEES, PARIS 15503 202.90 10/24/04 Europran Union FRANCE Euro VOUS REMERCIE DE VOTRE VISITE 10/27/04 FLORAL GALLERIA OF NNEW YORK NY 97.50 FLOWERS/PLANTS/GIFTS 10/29/04 POLO RETAIL CORP NEW YORK NY 649.58 GENERAL MERCHANDISE 10/30/04 BARNEYS NEW YORK 660 MADISON NY 380.19 SALES 10/30/04 BARNEYS NEW YORK 660 MADISON NY 135.78 SALES 10/30/04 BARNEYS NEW YORK 660 MADISON NY 754.94 SALES 10/30/04 BARNEYS NEW YORK 660 MADISON NY 186.84 SALES 10/31/04 EDITH AND DAHA NEW YORK NY 70.60 CLOTHING STORE 11/06/04 NEIMAN MARCUS PAW BEACH FL 206.70 CREME 195.00 11/06/04 NEIMAN MARCUS PALM BEACH FL 129.32 BLISS 48.00 BLISS 26.00 BALANCE REF TO INVOICE Total of New Activity New Charges 2,922.29 Payments/CredIts -958.42 EFTA01726690 DUPLICATE COPY Page 4 of 7 xxxtxxxM EFTA01726691 MembeRifilfilifvWfds® Monthly Statement and Page 5 cf 7 Program News American £sues: For questions about your Statement Period Membership Rewards account, contact September 1, 2004 - September 30, 2004 1-800-AXP-EARN Account activity after this period dces not appear cn this statement (297-3276) Available Points wvnv.americanexpress.corn/rewards .artier American Express 76,769 Membership Rewards PC 8ox 297813 Points we available when charges are pad in fall and a your accounts are in Ft. Lauderdale, FL 33329-9785 good standing. Account Summary Opening points balance 67,606 New points earned +9,163 Points transferred or redeemed 0 Reinstated points and adjustments 0 New points balance =76,769 New Points Earned 09/01/04 - 09/30/04 Points Activity On Bonus Points Total Pelts Activity Eligible Charges Awarded Per Card 9,163 0 9,163 Ala Totals 9,163 0 9,163 tranatella Rewards alas earned may be transient:el a redeemed as lord as all errokd Casi award se is gad standra. Pants trarderred or recleaned cants to reversed bask into the program. Riddled pointsanbe Misstated Waters by calling the number provided below. Cable Card chaces we attired in the Monter:ha Rewects program Terns ad Cadroms 'a saw Mambasha Rewards Galetwe have emestent please Out www.amencanexpress.eardevards or cod 1.00340(P.EARN (297.3276). Prim overseas. collated 305-816-2780 Earn 2X Membership Rewards® Points on Wine for the Holidays California wine from $6.50/bottle from America's #2 most- Order by December 31, awarded winery in 2003 and one of the only wineries that lets 2004, em and earn wars double m you put your message on the bottle! Visit Windsor Vineyards points on any purchase at www.wlndsorvineyards.com/aa or call 1-800-333-9987. from Windsor Vineyards or Or enjoy 6 world-class wines from $49. Visit the American the American Wine Wine Exchange at www.thewinexchange.com/aa or call Exchange. 1-800-222-6889 or 1-800-551-2004 in NY. (Bonus ID 2812) To be °WA to eaniternbereso Reerads taus prints. you must be emoted in the Stembershd Rewards z y co:wee tlexclaperollsLargtoyearta revstIconante yar psecl= setaeate. ‘ ezo ir gra utorks: ate cdecd ow nl wee chew swear on voor Meng statement Sam ID: 2812 Use Miles as Money with GlobalPass® GlobalPass offers Membership Rewards® enrollees the To transfer Membership advantage of using Miles as Money. With the GlobalPass Rewards points to GlobaiPass Miles, visit SuperAwards Program, transfer Membership Rewards points www.americanexpress. to GlobalPass Miles to purchase published airfare tickets on comhewards or call most airlines worldwide. GlobalPass also offers 1.800-AXP-EARN GlobalAwards®, allowing enrollees to redeem Membership (297-3276). Rewards points toward travel on GlobalPass Affiliated (MR Message 5281) Airlines. Please visit www.globalpass.com for more details. Digital Wonderland! Staples has great savings on everything you need to go Visit www.american digital this holiday season, with over 100 cameras from all expross.comfrewards or call 1.800-AXP-EARN the best brands, printers, memory cards and more. Redeem (297-3276). Membership Rewardsm points for Staples Awards and make that was easyr everyone's digital wishes come true. Staples - that was easy. (MR Message 3014) Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726692 ATE COPY 4Sfttr Page 6 of 7 New! Fairmont Hotels & Resorts Joins Membership Rewards® Fairmont Hotels & Resorts is set to exceed your expectations Visit wvm.american by providing warm, personal service in distinctive express.com/rewards or call 1.800-AXP-EARN surroundings. Choose from 3 different certificates, Ovation A, (2974276). Ovation B and Ovation C. Rewards include one-night accommodations and breakfast for two the following (MR Message 9054) HOTELS 6/ RESORTS morning. For more information or for a list of participating locations, visit www.faIrmontcomiovation or call 1-888.742-7488. Advarco te44Wali•fte require& AO point Sues Ow menet stay b scloubececupaney Feayncnt man win breblast for two. MI taxes stel waft* Irelugsd. Membership Rewards Announces New Car Rental Program Altair rift A''E rata Effective January 2005, the Membership Rewards® program Check out the upcoming N.tmee!ts,,!!,. will enhance its car rental program by offering certificates 2005 Annual Program • It Guide for more details. from Avis, Hertz and its new partner Enterprise. Program ;•!it211 u. . benefits will include: applicability to best available rate and additional discounts for Membership Rewards enrollees. (MR Message 8060) atHecl Ioneterms and condo:ins atom January t. 2035. Tema end carcr6:ns may vary by Pother. Cenficses Iron Budget, Donn Netkoa and Tlity wit be award through Oecerrber 31, 2M4, rd vng be vagd a reams tan dales ssue. Earn Double Points at Sun & Ski Sports Earn double Membership Rewards® points on any www.sunandski.com transaction of $150 or more when you use your American (MR Message 2331) SSUN & Sla Express® Card at Sun & Ski Sports from November 1, 2004 SPORTS to January 15, 2005. Sun & Ski Sports specializes In helping adventurous outdoor dreams come true with a full line of clothing and equipment for skiing (snow and water), bicycling, skating, running and camping. For the closest store near you, go to www.sunandskiscom. Tote Sub* So sem tins page* jag nwit be rscadn na Hartaiting Amens roeamnrn low al putchne ord chain purchne ban elgtre. snored Annan Santa Cad Sores penswitbe awned b your oupar 14 veer% at* chages appear on your tang barred_ Take a Companion to Italy on Alitalia for $299 Purchase a qualifying roundtrip ticket in Alitalia's Magnifica Visit www.alitallausa. Class with your American Express® Card between now and comIAX299/ or call Alitalia at 1400423-5730 and ask Alitalia March 31, 2OO5, and a companion can travel with you for only $299. Passengers can fly from any U.S. gateway (Alitalia-operated flights only) to Italy and the rest of Europe, for the American Express $299 Magnifica offer. the Middle East, North Africa or Mumbai. Or, redeem (MR Message 3354) Membership Rewards® points for Magnifica Class companion tickets. nst wvny.alltallausa.com/AX.299/ tor °caplet. can len:non] comb:as. Magofta Ma crust to peattened n the U.S. one bleore March SI, KOS. Vain lot clonatutos km now through Jura 30, 2305. Meacham stay is 12 =fee. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726693 DUPLICATE COPY ACCCOrt Nunter Calm Cal* Page 7 of 7 XXXX•iCaa 11/10/04 CustomExtras- Holiday Help with the Your Reward® Program Visa wvnv.membeiship rewards.com to choose The holiday season is fast approaching, so give a gift that family and from a list of popular friends will always remember. The Your Reward program lets you give packages or call Your one-of-a-kind experiences by simply redeeming Membership Reward at Rewards® points. Our Experience Specialists can research and 1.800-AXP-EARN (297-3276) andlet your arrange a truly memorable gift experience, like a night on the town, a imagination be the perfect personal chef or a decadent spa retreat. grit. Packages are subject to availability. All vendors must accept the American Expresso Card. (CE 105087) Unless otherwise noted, all gratuities and taxes are included in the package point value. Packages are based on certain costs and times associated with products and service. If these change, point redemption may increase. Save 25% on purchases at The New York Times Store Visit vnvw.nytstortoom to see the entire corection. The New York Times Store offers hundreds of products--from books to Be sure to use the • classic photographs, reprints of vintage newspapers to posters. promotion code AMXNOV when ordering to get your savings. STORE Offer expires January 31,2005. Purchases receive 25% off regular price before taxes, (CE 105091) dipping and handing. Purchases must be made with the American Expresso Card. 25% savings does not apply to crossword books with a retail value of $6.95 or less and cannot be combined with other offers. Sales tax applies where applicable. Saks Makes Holiday Shopping More Rewarding To enroll in the SaksRewards program, Earn SaksRewards and Membership Rewards® points every time you call 1.888.307-7736. shop with your Platinum Card® at Saks Fifth Avenue stores and at www.saks.com. The more you spend, the larger the Saks Gift Card (CE 105089) Reward you can receive. Not yet enrolled? Enrollment Is retroactive to January 1, so no Platinum Card purchase for 2004 goes unrewarded. Membership Rewards program terms and conditions apply. Saks Rewards provides rewards to customers who enroll in the program with aPlatinum Card. Rewards are not valid on Off 5th Outlet Store purchases. If you enroll and spend $1,000 or more during the 2004 calendar year, you will earn an SFA Gift Card Reward good toward future shopping at Saks Fifth Avenue. The SFA Grit Card Reward will be naked to you by April 2005, for your 2004 spendng. Other exclusions apply. Now Accepting American Express® Cards! If there are other places where you would like to Allstate® - Now you can help protect your auto and home and pay see the Card accepted, with your Card. Visit your local Allstate agent, call 1-800-ALLSTATE please call the Customer or go to www.Allstate.com for information. Service number that is located at the top of your statement or the number Raymour & Flanigan - One of the largest furniture retailers in the that is on the back of your Northeast now accepts American Express Cards. Go to Card. www.RaymourFlanigan.com today to find the store nearest you. (CE 105052) En Japanese Brasserie - Traditional Japanese cuisine with a modern twist. 435 Hudson St. at Leroy, New York, NY, 10014. 212-647-9196 or www.enjb.com. Earn Double Points by Donating to Your Favorite Charity To make a donation, go to www.americanexpress. Donate to any of over 1,000,000 U.S. charitable organizations and com/donate. earn Double Membership Rewards® points for every dollar you donate with an eligible, enrolled American Express® Card. This bonus BONUS point promotion is only eligible to Cardmembers who donate through Terms and conditions of the Membership Rewards program apply. For more the American Express Donation Site between October 1, 2004 and information visit December 31, 2004. www.americanexpress. To earn bonus points, you must be enrolled in the Membership Rewards program at the comfrewards. time of the donation and must charge your purchase on an eligible, enrolled American Express Card. Donations of Membership Rewards points are not tax deductible. Bonus (CE 105058) points will be credited to your Membership Rewards account within 6-8 weeks after charges appear on your billing statement. The maximum number of points you can earn through this promotion is 25,000. Bonus ID: 5969. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726694 DUPLICATE COPY 77A2g{:, KMentberohrijailwardsio Platinum Card® alfgpiiiiiti*capkiiiaOm-.. • Statement of Account katZIPM/0istftla)*Nitakin psFa k) ' r,f,..)pncr:tHaecoort popc)%apiti,9,1 .cd For amingDde 12/11/04 Pagel of 8 Nevy Please Pay By ProloinEWares$ Parntontrefts$ NeotCharem$ Balance 12/26/04 2,898.26 N%n(),3i07:7440 4,878.83 4,699.69 Please refer to page 2 for important information regarding your account Terms - Payable in full upon receipt of statement. Pay your bill online anytime, anywhere at www.americanexpress.com/paybill. Your Platinum Card account renews next month. For additional information, please refer to the Charge Card and Statement Information section which can be found on page 2. Thank you for your continued Platinum Card membership. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800-525-3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800-525-3355. Financial Control and Double Membership Rewards® points It's universal—you take money out of the bank and after a week, you wonder where it went. Using your Platinum Card® to pay for everyday errands at supermarkets, gas stations and drugstores can help you keep track of your expenses. Each month, you will receive a detailed statement of all your purchases made with the Card. And, don't forget, you can earn double points toward your next vacation. Offer applies at qualifying stand-alone supermarkets, drugstores, gas stations, the U.S. Postal Service, and for payments for wireless phone bills (excluding bulk purchases of wireless time). Not valid in the departments of superstores or warehouse dubs. Terms and conditions of the Membership Rewards program apply. Activity 1itlCe"e poi1ap0"e New Activ' Amounts GA M% 1V13/04* COMPUTER PAYMENT RECEIVED - THANK YOU 12/09f04,.• .:NEIMAN MARCUS „PALM •, BEACH FL "% 1320716470 LADIESSHOES,1,69.00 11/10/D4 GUCCI 429 NEW YORK NY 391.05 APPAREUACCESSORY SHOP Pies,e lad an Ow podia It Wow, detach and return wrilvur pamwt Continued on Page 3 Please Pay By: Please enter account Payment Coupon MIN 12/26/04 number on all checks and correspondence. Payable in U.S. Dollars upon receipt with a bank in the U.S. or money order, processable through the Total Amount Due U.S. banking system. 54,699.69 To Pay by Phone call 1.800-I-PAY-AXP or 1 - 6217 1-8C0-472-9297. h,dlllrrrb ,,,,, Check here if address or telephone number has changed. Note changes on reverse side. Mail Payment to: AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 Ill II I I IIIII lunlrIIIII IIIIII 111'1'11 I I I I II I EFTA01726695 DUPLICATE COPY Page 2 of 8 )0 ACCIC Z- NM X)MM ts: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Dollars and drawn on a klocated in the US and (except for electronic paymena) placed In the enclosed envelope with the remittance stub aid the account number indicated on Your check. Do net send cash. Payments received after 12:00 noon or on weekends or hdidays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited upon receipf. If payment is made at any other location, there may be a delay in processing. We reserve the right to process checks electronically, at first presentment and any re-presentments, by transmitting the amount of the check, routing To Pay By Phone ranter, account number and check serial number to your financial institubon. Your checking account may be debited 1-800-472-9297 as soon as the same day we receive your payment. If we can not celled the funds eledroncally at first presentment, we may issue a draft against your account forthe amount of the check. Customer Service, Lost Authorization for Electronic Payments: By using the American Express Pay By Computer, Pay By Phone or any or Stolen Card and all other American Express electronic payment service, you will be authorizing American Exans 10 initiate an other services electronic debt to the financial account you specify in the amount you request. To use Pay By Computer, please 1.800.525.3355 visit us at ywnv.amencarexpress.com. 24 hours/7 days Lost or Stolen Card: ff the Card is lost or stolen in the United States, contact us immediately, at 1.800.9923404. Outside the U.S., contact tho newest American Express Travel Service Office or cal us collect at 336-393-1111. You are fully protected against .anyiraudulent use of the Card when you notify American Express before it is fraudulently used. Car Rental Loss and Your max mum liability is $50 should you fail to report itsloss or theft. Damage Insurance Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual lee for 1-800-338-1670 the Additional Platinum Card is $175.03and for each Additional Gold Card on the Platinum Card account the annual fee is $45.00. Renewal Cards are issued every three years. If the Card you carry is damaged, you may have it replaced sooner Hearing Impaired by calirg Customer Service. The $5 annual subscription fee for Departures magazine is inducted in the annual fee for (9am-5pm EST) yair Platinum Card membership. If you do not wish to receive Depadtres magazine, please oath -877-509-3993, Monday TTY: 1-800-. 1.9950 through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep FAX: 1.800495-9090 your copy of the charge slips for comparison to your lolled charges. The Statement Closing Date is the last date that charges and credits are processed to appear on the statement Your account will be Past Due if payment for your vious In NY: 1.800-522-1897 month's statement was received after the dosing date. To keep your account current, pay by the payment due dateshown on your statement Travel Emergency and Billing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your bill is wrong, or if you Worldwide Personal need more information about a transaction which appears on your statement, write or call the Customer Service Assistance and Fine department as indicated on your paper statement, or click on the Customer Service link online. We must hear from you no Dining later than 60 days after we sent you the first bill on which the error or problem appeared. Although you may telephone us, 1-800-345-AMEX doing so will not preserve your rights. What We Need From You When You Have A Billing inquiry: 1. Your name and account number; 2. The dollar Platinum Card Travel amount of the suspected error; 3. Describe the error and explain, if you can, why you believe there Is an error. If you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we are Service and Firs Hotels, investigating, but you are still obligated to pay the pads of your bill that are not in question. While we investigate your Resorts & Spas inquiry, we report you as delinquent ortake any action to collect the amount in question. Please retain any receipts 1-800-443-7672 pertinent oc ard aim. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you Platinum Card purchased with the Card, and you have tried in good faith to correct the problem with the merthant, you may not have to By Invitation Only pay the remaining amount die on the goods or services. You have this protection oNy when the purchase pnce was more 1.800321-RSVP than $50 and the purchase was made in your home state or within 100 miles of your mailing address. (If we own or ooerate the merchant, or of we mailed you the advertisement for the property or services, all purchases are covered regardless of amotra or locationof purchase.) In Case of Errors or Questions About Your Electronic Transfers: Pease contact us by clicking on the Customer Service Link online at www.americanexpress.com, or you can call us at 1-800-IPAY-AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Correspondence Express Cash Operations address indcated on your statement. If you think your statement, receipt, or transaction is wrong, please contact us as soon as possible. We must hear from you no later than 60 days after we sent' you the FIRST statement on which the problem or error appeared. Customer Service When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; P.O. Box 7825 C.S 3. Describe the error or the transfer you are unsure of, and eXplairi as dearly as you can why you befidyea there is art error Ft. Lauderthie, or whyyou need more information. We will investigate your complaint and correctany error promptly. If we take more than 33329-7825 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our invest:gallon. Express Cash Credit Balance: If a credit balance (designated "CR") is shown on this statement, it represents money owed to you. You Operations may make charges against the credit-balance or request a refund. Requests for refunds should be made in writing to the P.O. Box 297815 Refund Unit at the Customer Service address indicated on your paper statement, or dick on the Customer Service link Ft. Lauderdale, FL online. If you do not make sufficient charges against the credit balance or request a refund, we will, within 30 days alter expiration of the six-month period following the date of the fast statement indicating the credit balance, issue a cheai to you 33329-7815 for the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: If Payments an account is past due fortwo or more billing cydes, a late payment fee of 1.75%of all past due amounts will be added. P.O. BOX 2855 NEW YORK NY 10116-2855 Change of Address I coneel on Iminl donor no Nan» Company None Stvol Mama Cry. Sate r P zo Codo Providing youremail Ana Code arid address to American Homo Phone Express willenatie you Ono Code and to receive special offers, limmi Work Photo suited to your needs. Email EFTA01726696 DUPLICATE COPY Atcard Ntrrbor Clxing Date Page 3 of 8 )000(-XiCa 12/11/04 Amounts New Activity Continued 11/12/04 NEIMAN MARCUS PALM BEACH FL 154.76 KIEHL'S MEN 14.00 BALANCE REF TO INVOICE 11/15/04 TOWER CHEMISTS INC NEW YORK NY 21.08 PRESCRIPTIONS/SUNDRIES 11/16/04 SEPHORA 4336-67TH SINEW YORK NY 43.45 DUTY FREE STORE 11/18/04 SPACE SAVERS 40097 WINSTON-SALEM NC 52.05 SPECIALTY RETAIL STORE 11/18/04 POLO RETAIL CORP NEW YORK NY 323.83 GENERAL MERCHANDISE 11/18/04 POLO RETAIL CORP NEW YORK NY 276.99 APPAREUACCESSORIES 11/20/04 PALM BEACH AUTO EXCHLAKE WORTH FL 54.34 USED AUTO/TRUCK DEALER 11/22/04 SAKS FIFTH AVE -043 PALM BEACH FL 34.87 JUICY HANDBAGS 11/23/04 PALM BEACH AUTO EXCHLAKE WORTH FL 108.68 USED AUTO/TRUCK DEALER 11/29/04 JEFFREY NEW YORK NEW YORK NY 211.82 03 CLOTHING 11130)04 MEOITERRANEO NEW YORK NY 50.00 FOOD/BEVERAGE FOOD/BEV 44.00 TIP 6.00 12/02/04 FLORIS OF LONDON NEW YORK • NY 70.61 FRAGRANCES/SCENTS MISC & SPECIALTY RETAIL STORES 12/04/D4 SENZATEMPO MIAMI BEACH FL 642.00 ANTIQUES/COLLECTIBLES 12/08/04 EYE OF THE NEEDLE PAPALM BEACH FL 355.10 MISC APPAREUACCESSORY FOR CUSTOMER SERVICE CALL 561-8334533 12/08/04 NEIMAN MARCUS PALM BEACH FL 250.16 LADIES' SHOE 236.00 12/08/04 NEIMAN MARCUS PALM BEACH FL 179.14 LADIES SHOES 169.00 12/08/04 SAKS FIFTH AVE -043 PALM BEACH FL 1,658.90 PANTS Description CABLE SWEATERS SHORT SKIRT JUICY Total of New Activity New Charges 4,878.83 Payments/Credits -3,077.40 EFTA01726697 DUPLICATE COPY Page 4 of 8 rozeiroa ^"" EFTA01726698 Monthly Statement and Page 5 of 8 Program News American Expresso For questions about ycur —Statement Period MeMDERSIfjf. Membership Rewards account, contact October 1, 2004 - October 31, 2004 It SC- " • rib 1-800-AXP-EARN (297-3276) Account activity after this period does not appear on this statement Preparol la R Available Points www.amencanexpren.com/rewards • nt Nurrbor American Express 77,523 Membership Rewards PO Box 297813 Points are available when charges we paid in full and all your accounts are in Ft. Lauderdale, FL 33329-9785 good standing. Account Summary Opening points balance 76,769 New points earned -I-754 Points transferred or redeemed 0 Reinstated points and adjustments 0 New points balance =77,523 New Points Earned 10/D1/04 - 10/31/04 Points Activity On Bonus Pons Total Points Activity Eligible Charges Awarded Per Card Platinum 754 0 754 Totals 754 0 754 heanbersbd Reward: pot carnal may be trantleeted a redeemed as brig as ell ereeed Card amounts are indeed sla-dng. Poi* tarofirred or redeemed cannot to reversal backinrorreprcortA Forfeited points can be relnstawd for a fee by calling die number provided below. ESgble Card cbisan an wired in the Atarbenshb Rewards program Terns and Cordnors in vox VAcerberslip Reward, Gude. t you hem nueetions promo vit.! 'enw.amer:canexpress.contewarda a cal I -4004XP-EAR/I (297-327t Fran premeds. ea:lee:leer 346416-2799. Wyndham Hotels & Resorts is joining the Membership Rewards® program! ARC, i cal Es ptets' Wyndham Hotels & Resorts has destinations throughout To review these rewards North America, the Caribbean and Mexico. At every and redeem points, visit www.emerlcanexpress. Wyndham, you'll find a casually elegant atmosphere and comfrewards or call amenities such as Herman Miller Aeron® chairs and Golden 1.800-AXP-EARN Door. toiletries. Redeem Certificates at Wyndham Hotels, (297-3276). Wyndham Resorts, Wyndham Luxury Resorts or Summerfield (MR Message 9185) Suites by Wyndham. Subset to svairbity.Meats tatevalions romma3. EARN Double points for Your Tickets with TKT.com! With 15 years experience, TKT.com offers PREMIUM seating Book online at to concerts, theater and sporting events. Now earn double www.TKT.00m or call Membership Rewards® points on all your tickets through 1-800-ALL-SHOWS to earn double points. January 31, 2005. (Bonus ID 2764) Oder madmen of 2.220 Coda pans though 01/31/2205. To be eldbe beanbolus pad* you must to enrols In he Prientershd Reward, provender:. line of purchase and you must charge your puthaS0 on w 010140. emoted American Emceed!. Cad. Bonus part welbo awned lo your ransom) Rewords acccutt within 166 weeks abet charges fear on your Ming elcaarant Gams C: 2764. Earn Double Points from Oreck Vacuum Earn double points when you use your Card to purchase the Call 1.800.646.6934 today Celoce Hypo-Allergenic Plus 8 lb Oreck XL® Vacuum by and earn double points on your Oreck XL* Vacuum CiralF.CM, calling 1-800-646-6934. PLUS, for using your Card you'll also receive the 5 lb Oreck Compact Canister with 8 and receive a free compact canister just for using your attachments perfect for small pickups and hard to reach Card. places. (Bonus ID 9836) Oder veld 10W0.1 teach 1/3405. Nei veld on she patIwzo:. To *am three pods you must be onser4<l le the Mentors/1p elewatedi program d the lino el purchase aid dm:go your ',Jonas* lo debts, owned Frnerean 4mm-sea Card. Benue pails wil be aecitrd to your Marrborship Rewards aotourt. wMh 6-8 weeks ales charges adpoas on yet? fibre ewement BOWS ID 9836 Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726699 American Exprets• KATE COPY Si Ravanitt Amami Ntata Page 6 of 8 Earn 1Ox Points with Flower Club Earn 10x Membership Rewards® points when you shop Visit www.membershlp Tel 4 with Rower Club through January 31, 2005. Visit www.membershiprewards.flowerclub.com or call 1-800-775-7523 to select beautiful holiday flowers or find rewardsilowerclub.com or call 1.800.775.7523 to send flowers or gifts for them, and earn 10x points FLOWER CLUB() last-minute gift ideas. So brighten everyone's day with for you. flowers or a gift from the Rower Club, and bonus points for (Bonus ID 0237) you. Order nuat bo pared through MI than awn a by Owe. between 1111101-141405 Quelear tome pores. Cannot be combined wYll eny other may a special peractions. To earntaws pone. youmot be enrol in tie MenteraipRewagatPagan* the fl ed Pothen areletatge you Putehloeb an att.Mailed Mien= Expease Cent Bolus petite wit be aecad to your account wItin 10-12 weeks ter cbargef pen cn yas Win; aacmat. Bonus ID: OWL The Membership Rewards® program Welcomes Skip Barber! teitc. tea"; ri Skip Barber-The most trusted name in race driving To review these rewards Cc:c'htematRs4 and redeem points, visit BE.IU• 0-b• instruction. Since 1975, Skip Barber has operated a fully vomv.americanexpress. integrated system of racing schools, driving schools, and corn/rewards or call more. Skip Barber delivers a combination of high-quality 1.800-AXP-EARN A. instruction, equipment, facilities and memorable experiences. (297-3276). Redeem today for access to racing or driving schools. (MR Message 8325) ubject1,avatettlity. Potence reeeretoone requred. Cad Step Better at 1-103-221-1131 Meat 3 weeks beton you want to make yea Inavdran. $ American Express Gift Cards - ft's Good All Over the Place! Am cseee _Exp trr so' Membership Rewards enrollees can now redeem points for To preview this reward and MEM 6" !M. to redeem points, visa American Express® Gift Cards. American Express Gift Cards innwtemesicenexpress. EVIR let the people you care about get exactly what they want, wherever they want. Unlike store gift cards or certificates, American Express Gift Cards are good in over a million corn/rewards or call 1.800-AXP-EARN (297-3276). For estions places. From sushi to sporting goods to suede jackets, about Gift Cardsplease • contact customer service they're good in the U.S. wherever American Express® Cards at 1-877-AXP-GIFT. are accepted. Give them to friends or family for hoficlaye, (MR Message 4264) birthdays, graduations, weddings, or just to say "thank you." Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726700 DUPLICATE COPY Axount Nintit Page 7 of 8 XXXX-)000c 12/11/04 CuStomExtrar Give the Gift That Gives Twice! Buy your Card at participating in-person This holiday season, giving an American Express° Gift Card* is also locations or online** at a gift of hope for children everywhere. For every Gift Card purchased www.americanexpress. from November 26 - December 31, 2004, American Express will coin/gift. ILI donate $1.00 to Thanks & Giving—a national promotion to support (CE 105204) St. Jude Children's Research Hospital.** A pioneer in research for childhood diseases, St. Jude has dramatically improved how the S0u tijia le= world treats children's illnesses. The American Express Gift Card. Instead of one place, it's good all over the place. 'Terms and conditions apply. "American Express maximum donation is $1.2 million. $1.00 donation is not tax deductible for Gift Card purchaser. 'Online sales through Cheques-on-Line, Inc. For complete terms, visit vninv.americanexpress.com. Donate to Toys for Tots and We Will Too! Go online to www.ToysforTots Help make a child's dream come true this holiday season. Sponsor a GlftsofHope.com and toy with your American Express® Card and American Express will sponsor a toy because make an additional contribution to Toys for Tots! Toys for Tots every child deserves their delivers millions of toys each year to children who otherwise would be own toy. forgotten. This year, American Express through an alliance with (CE 105198) Kintera, has made the giving experience easier and more rewarding. Through December 31, 2004, Toys for Tots will receive an additional contribution of 0.20% from American Express for all donations charged to an American Express Card through www.ToysforTotsGiftsotHope.com. Donations are 100% tax deduction°. Terms and concitions of the American Express and Kintera For Your Cause program apply. Visit www.amexidnteracirgralllance for more details. Earn Double Points by Donating to Your Favorite Charities To make a donation, go to vnvw.ameticanexpress. Donate to any of over 1,000,000 U.S. charitable organizations and com/donate. BONUSo earn double Membership Rewards® points for every dollar you donate with an eligible, enrolled American Express® Card. This bonus point promotion is only eligible to Cardmembers who donate through the American Express Donation Site between October 1, 2004 and Terms and conditions of the Membership Rewards program apply. For more information, visit December 31, 2004. www.americanexpress. To earn bonus points, you must be enrolled In the Membership Rewards program at the corn/rewards. time of the donation arid must charge your purchase on an eligible, enrolled American Express Card. Donations of Membership Rewards points are not tax deductible. Bonus (CE 105195) points will be credited to your Membership Rewards account within 6.8 weeks after charges appear on your billing statement. The maximum number of points you can earn through this promotions 25,000. Bonus ID: 5969. Now Accepting American Express® Cards! If there are other places where you would like to DEB - Offering popularly priced fashion, apparel and accessories for see the Card accepted, junior and plus-sized fashion-conscious females. Call please cal the Customer 1-800-DEBSHOPS or go to www.debshops.com. Service number that is located at the top of your statement or the number StereoAdvantage.com - Setting a standard in consumer electronics. that is an the back of your Free Lifetime Service, shipping to all 50 states. Visit our website or Card. call us at 1-800-835-7290. (CE 105132) Gateway Playhouse - Long Island's professional musical theatre offering Holiday Shows & musicals, May-Sept. Call 1-888-4-TIXNOW for tkts and group rates. Visit www.gatewayplayhouse.com. Great Ski Offers at American Express Selects Visit www.americanexpress. Visit American Express Selects at www.americanexpress.comiski comrski for great ski for great ski offers exclusively for American Expresse Cardmembers. offers. Whether you want to ski the moguls in Maine or cruise the powder in Park City, we have valuable offers to help you travel to your favorite (CE 105206) resorts for an incredible ski vacation. Otters are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726701 DUPLICATE COPY Pr c F Page 8 of 8 ScoZetrecae oca Pay Your Bill Easily - Online Sign up today at vovnv.amerIcanexpress. Sign up to pay your bill online and experience the ease of paying comfpaycardbIll. your charges anytime and anywhere. With 24/7 access to your account, all you have to do is log on to view your statement and most (CE 105222) recent account activity, and then pay your bill in a matter of seconds-without a single stamp or envelope. You'll even receive an instant payment confirmation as soon as you're through. And, for your added convenience, you can print and save your statement for your records. Make paying your bill online a part of your monthly routine. Enjoy Exclusive Events with By Invitation Only® Call By Imitation Only at 1.4300-321-RSVP to This program offers Card members access to once-in-a-lifetime secure your reservation. experiences. From sports to fashion to the performing arts, these We are continually adding events are custom-designed for Platinum Card® members and not new events so visit available to the general public. Past offers have included vnwtamericanexpress. efO4-nrra., comfbyinvitationonly for behind-the-scenes cooking workshops in the kitchens of some of the our most current event country's top restaurants and a trip to Napa Valley at harvest time listing. with private tours of wineries and a grape stomp. Transportation and accommodation costs are additional unless otherwise stated. M soles (CE 105228) are final and non-refundable and resale is prohibited. Details and prices are subject to change. Packages are available on a first-come first-served basis. Availability is limited. Use Your Card to Donate to Your Favorite Charity Visit www.americanexpress. Charitable giving is easy and rewarding when you use your Card at comfdonate. the American Expresso Donation Site. Search and donate to over 850,000 U.S. charitable organizations. You can give to multiple (CE 105226) charities in one transaction and your donation is 100% tax deductible. Sign Up for Account Alerts from American Express® To sign up for Account Alerts, visit Get important information pertaining to your Account delivered to wvnitamericanexpress. you--whenever and wherever you want. With Account Alerts from conValens. American Express, you can choose to be notified when your payment is due or when it is received, when irregular account activity is (CE 105227) detected, or when you are approaching your line of credit/spending limit. Alerts can be sent to your e-mail address, mobile phone, pager, or PDA. Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726702