To: Amex Centurian Travel
From: Lesley Groff
Sent: Thur 1/5/2017 2:33:22 PM
Subject: Re: Help! She will miss connecting flight!? 05JAN17 [Incident:
170105-0027 56]
the 4:15 would be better so she arrives earlier...she doesn't need to deal with her bag (if she
checked one) correct? what does "reprotected her" mean? Can she take either flight?
On Jan 5, 2017, at 9:31 AM, Natalia Molotkova
rote:
Yes, estimated arrival is 3:13pm. United re-protected her wit!
from EWR to PBI, arrival to PBI at 8:32pm.
Regards,
Natalia (Natasha) Molotkova
Tue, Thur, Fri 9a - 530p EST
ok, thanks...we booked her yesterday on flight UA 1538 departing Newark at 2:35pm...
On Jan 5, 2017, at 9:27 AM, Natalia Molotkova < > wrote:
OK, may be they changed it, calling United...
Regards,
Natalia (Natasha) Molotkova
ours: Mon, vvea aa-4p,
Tue, Thur, Fri 9a - 530p EST
when I do a check on flight UA 56 i see it is to arrive Newark at 3:13pm....her connecting flight departs at 2:2
UA 56 departed Paris at 12:24pm...
On Jan 5, 2017, at 9:18 AM, Natalia Molotkova •ca wrote:
EFTA_R1_00910020
EFTA02200036
She said it was getting close to noon there !?
On Jan 5, 2017, at 9:18 AM, Natalia Molotkova ‹ > wrote:
At least 7, but I think she will be OK with original flight. ]
long was delay? They probably caught up.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi. Mana•er
Hours: Mon, Wed 9a-4p, 530p-7p
Tue, Thur, Fri 9a - 530p EST
Ok, so lets cross our fingers all will be fine...good to know about the next flight for just in case...are there plc
On Jan 5, 2017, at 9:11 AM, Natalia Molotkova < > wrote:
Lesley, her flight is still arriving at 1225PM to EWR, so she should r
There is next flight to PBI
UA 1405 EWR PBI 415P 717P
Regards,
Natalia (Natasha) Molotkova
Tue, Thur, Fri 9a - 530p EST
I just logged in, let me have a look....
EFTA_R1_00910021
EFTA02200037
Regards,
Natalia (Natasha) Molotkova
ours: Mon, weaa
Tue, Thur, Fri 9a - 530p EST
Morning Natasha and welcome back. I think will miss her connecting flight?! Her flight from Paris wa
her? Get her on another connecting flight? PB first choice but we can look at Ft Laud and Miami too.
Begin forwarded message:
From: "American Express Travel"
DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that
cannot accept incoming messages. If you have any
q ' e contact Centurion Travel Service at
1
If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
https://myamextravel.cornibaqqaqe
Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and
itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel
plans have been posted to a secure website. Please
click on the link to view your trip details and add link to
your bookmarked favorites for easy access in the
future:
iew our Di. Itinera
American Express Travel
Record Locator
E-Ticket Number(s)
EFTA_R1_00910022
EFTA02200038
Thursday 05 Jan 17
Other Information
CITIZENS OF MUST CARRY A VALID PASSPORT
Flight Information
Date 05 Jan 2017
Airline United Airlines
Airline Record Locator
Flight/Class UA 56 Q Economy Class
Origin Paris, Charles De Gaulle
Destination Newark, Newark Liberty International
Departing 09:25 AM
Arriving 12:25 PM
Departure Terminal Terminal 1
Arrival Terminal Terminal B
Estimated Time 9 Hrs
Stops Non-stop
Seats Unassigned
Confirmed
Flight Information
Date 05 Jan 2017
Airline es
Airline Record Locator
Flight/Class conomy Class
Origin Newark, Newark Liberty International
Destination West Palm Beach, Palm Beach Intern,
Departing 02:35 PM
Arriving 05:41 PM
Departure Terminal Terminal C
Estimated Time 3 Hrs 6 Mins
Stops Non-stop
Seats Unassigned
Confirmed
EFTA_R1_00910023
EFTA02200039
Monday 09 Jan 17
Flight Information
Date 09 Jan 2017
Airline United Airlines
Airline Record Locator
Flight/Class UA 1908 O Economy Class
Origin West Palm Beach, Palm Beach Intern;
Destination Newark, Newark Liberty International
Departing 11:55 AM
Arriving 02:45 PM
Arrival Terminal Terminal C
Estimated Time 2 Hrs 50 Mins
Stops Non-stop
Seats Unassigned
Confirmed
Flight Information
Date 09 Jan 2017
Airline lines
Airline Record Locator
Flight/Class conomy Class
Origin Newark, Newark Liberty International
Destination Paris, Charles De Gaulle
Departing 06:15 PM
Arriving 07:35 AM / 10 Jan 2017
Departure Terminal Terminal C
Arrival Terminal Terminal 1
Estimated Time 7 Hrs 20 Mins
Stops Non-stop
Seats Unassigned
Confirmed
Entry and Exit Information for Travel
American Express strongly recommends that you periodically review www.Visacentral.com/amex for the mo
requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the e
and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.
You may receive customer service emails even if you have requested not to receive email marketing offers f
about our e-mail practices, please review the American Express Privacy Statement at http://www.americane
See attached itinerary PDF or link for full terms and conditions.
PDF itinerary attachment:
If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website bel
EFTA_R1_00910024
EFTA02200040
software.
httro://www.adobe.com/products/acrobatireadstep.html
Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.
Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or
your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the
existence and amount of such charges.
Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, z
(collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not
or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel sups
delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, c
schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authoritiz
disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third pail
cause beyond the control of Amex.
Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet yo
various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we an
and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incent
other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers m.
for various marketing and administrative services that we perform for them, such as granting them access tc
participating in marketing programs and supporting technology initiatives. In addition, we receive compensat
use the American Express Card or other American Express products to pay for supplier products and servic(
into other business relationships with suppliers and these arrangements, including levels and types of comp
are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of f
and your preferences. The relationships we have with suppliers may also influence the suppliers we identify
California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registrati•
TA# 669 Registered Iowa Travel Agency.
Pnvasy Statement I visit the Centurion Card website
To loam more about innail security of report a suspicious amstl. pleae visit uS at a Tor is ana f rya", co m Ph t`h r‘9
0 2015 American Express. Ai rights reserved
American Express uses 3M potty concierge sank* providers who are not melon/tad to act on behalf of American Express and you acknowledge that Amon
Express is in no way responsible or liable for the slims of the service provider and the only remedy for any claims relating to services or products provided
service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you
authorize. We reserve the right to note profile and preference date for servicing purposes.
EFTA_R1_00910025
EFTA02200041