From: Natalia Molotkova
To: '
Subject: Change Date for to Moscow (Rec ) [Email Ref:
Date: Fri, 21 Aug 2015 15:39:50 +0000
Centurion Banner
Response (Natalia Molotkova) 08/21/2015 11:39 AM
OK, I can extend December 17th - the hold time - till August 25.
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 10:30am to 7:00pm EST
Response (Administrator) 08/20/2015 07:07 PM
THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently
out of the office with no access to voicemail or email. My normal office hours are 10:30 AM
to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the
number on the back of your card and press 0 (zero) for the next available Centurion Support
Associate. Have a wonderful day!
Customer (=Ella 08/20/2015 07:06 PM
Hi Natasha...just let the ticket go...whew will not return on Aug. 31....and she will not go
back before Oct. 31.
Still not sure on December ticket...just keep it reserved for now...when does reservation
expire?
On Aug 20, 2015, at 6:52 PM, Natalia Molotkova
wrote:
> Response (Natalia Molotkova) 08/20/2015 06:52 PM
> Ok, I was right, the ticket - return portion - can be reused up to 345 days after the last
stopover - that was outbound flight on November 21st 2014, so December 2015 is after 345
days. So we can change return only to depart by October 31st with add collect 111.00USD.
For December will be new one way ticket. Let me know what you want to do.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ) 08/18/2015 01:33 PM
> perfect thanks
EFTA00340944
> On Aug 18, 2015, at 1:14 PM, Natalia Molotkova
wrote:
>>>
>>
> > Response (Natalia Molotkova) 08/18/2015 01:14 PM
> > Ok, let us see what rate desk will say...
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer ( 08/18/2015 01:09 PM
> > Thanks. I see you reserved the ticket. Totally fine just in case! Sony, I'm having
computer issues or I would have responded sooner.
> > Sent from my iPhone
> > > On Aug 18, 2015, at 12:46 PM, Natalia Molotkova
I> wrote:
>>>
> > > Res nse (Natalia Molotkova) 08/18/2015 12:46 PM
>>> the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the respond
from the rate desk?
> > > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 12:40 PM
>>>I
> > > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manner
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> > > Customer 08/18/2015 12:39 PM
> > > ok, so when they get back to you (up to 48 hours from now) just let me know!
> > >
> > > Onitigi 18, 2015, at 12:34 PM, Natalia Molotkova
wrote:
>>>>
> > > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
EFTA00340945
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer 08/18/2015 12:21 PM
> > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>>»
> > > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>>>>
> > > > >
> > > > >
> > > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Customer 08/18/2015 11:39 AM
> > > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>»
> > > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
czi > wrote:
>>>>»
>>>>»
> > > > > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>»
> > > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > > > > Regards,
> > > > > Natalia Molotkova
> > > > > > Centurion Relationship Manager
>>>>»
>>>>»
> > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>»
> > > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
EFTA00340946
> > > > » Sure, let me have a look..
> > > > » Regards,
> > > > > Natalia Molotkova
> > > > > > Centurion Relationship Manager
>>>>>>
>>>>>>
> > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>>
> > > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance
please call the number on the back of your card and press 0 (zero) for the next available
Centurion Support Associate. Have a wonderful day!
> > > > > Customer ) 08/18/2015 07:48 AM
> > > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
> >>>>>
> > > > » Thanks,
>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
> > > > > > » From: "American Express Travel"
> > > > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > > » To:
> > > > > > >> Subject: Invoice for 31AUG15
>>>>>>»
> > > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incomin messages. If you have any questions,
please contact Centurion Travel Service at 1
>>>>>>»
> > > > > > >> If airline tickets are purchased for this itinerary:
> > > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > > >> http://myamextravel.com/baggage
>>>>>>»
> > > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > > >>
> > > > > > >>
> > > > > > >>
> > > > > > >>
> > > > > > >>
> > > > > > >>
> > > > >>»
> > > > > > » Friday 03 Jul 15
> > > > > > » Other Information
>>>>>>»
> > > > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
EFTA00340947
> > > > > > » Monday 31 Aug 15
> > > > > > » Flight Information
>>>>>>»
> > >> >> » Date 31 Aug 2015
> > > > >> Airline Aeroflot
> > > > >> Airline Record Locator
> > > > >> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > > > >> Destination Moscow, Sheremetyevo
> > > > > > » Departing 07:10 PM
> > > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
» > » Estimated Time 9 Hrs 15 Mins
>> >> Stops Non-stop
> >> Seats •
>> >> Confirmed
> > > > > > » Entry and Exit Information for Travel
>>>>>>»
> > > > > > >> American Express strongly
recotrunendsthatyouperiodicallyreviewwww.Visacentral.corn/amex for the most up to date
and accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that site.
> > > > > > >>
> > > > >>»
> > > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http:/Avww.americanexpress.com/privacy.
>> >> See attached itinerary PDF or link for full terms and conditions.
>> »
> > > > > > » PDF itinerary attachment:
> > > > > > » If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
> > > > >>»
> > > > > > >> http://www.adobe.com/products/acrobat/readstep.html
>>>>>>»
> > > > > > >> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>>>>»
> > > > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the hotel
before your trip regarding the existence and amount of such charges.
>>>>>>»
> > > > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(I) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
EFTA00340948
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>>>»
> > > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>>»
> > > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > > >>
> > > > > > >>
> > > > > > >
>> -. >
» > please note
> > > > > > > The information contained in this communication is
> > > > > > > confidential, may be attorney-client privileged, may
> > > > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
» > JEE
>> > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > > destroy this communication and all copies thereof,
> > > > > > > including all attachments. copyright -all rights reserved
> > > > » Privacy Statement I Visit the Centurion Card website
> > > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing.
> > > >>>
> > > > > > m 2015 American Express. All rights reserved
> > >>>>
> > > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
EFTA00340949
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unde rs to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>>
> > > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the acti on s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For moreinformationpleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > > >
> > > > > >
> > > > > >
> > > > > lase (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > >
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > >
EFTA00340950
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ( ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts l
>>>>>
> > > » Thanks,
>>>>>
>>>>>>
>>>>>>
>>>>>>
> > > > > » From: "American Express Travel" <
> > > > > » Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > » To:
> > > > > >> Subject: Invoice for 31AUG15
>>>>>»
> > > > > » DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>>»
> > > > > » If airline tickets are purchased for this itinerary:
> > > > > »Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > » http://myamextravel.com/baggage
>>>>>»
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > » Friday 03 Jul 15
> > > > > » Other Information
>>>>>»
> > > > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > » Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > >>> Date 31 Aug 2015
> > > > > » Airline Aeroflot
EFTA00340951
> > > > > »Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > >>> Departing 07:10 PM
> > > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops Non-stop
> > > > > >> Seats •
> > > > > >> Confirmed
> > > > > » Entry and Exit Information for Travel
> > >>>»
> > > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > > >>
> > >>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>>»
> > > > > » PDF itinerary attachment:
> > > > > » If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > > » http://www.adobe.corn/products/acrobat/readstep.html
>>>>>»
> > > > > » Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>>»
> > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > >>>»
> > > > > » Intermediary Disclosure. Amex assists you in finding travel suppliers and
EFTA00340952
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > >>
>>
>> > I>
> > > > > >
> > > > > >
> > > > > > --
> > > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
> >>>>
> > > > > © 2015 American Express. All rights reserved
>>>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
EFTA00340953
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more informationpleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > >
>>>»
>>>>>
> > > > Customer 08/18/2015 12:00 PM
> > > ok thanks
> > > >
> > > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>>»
>>>>>
>>>>>
> > > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Customer (I ) 08/18/2015 11:39 AM
> > > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
EFTA00340954
> wrote:
> > > > >
> > > > > >
> > > > > >
> > > > > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>>>
> > > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > > » Regards,
> > > > > Natalia Molotkova
> > > > > > Centurion Relationship Manager
> > > > > >
> > >>>>
> > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>>
> > > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > » Sure, let me have a look..
> > > > » Regards,
> > > > > Natalia Molotkova
> > > > > > Centurion Relationship Manager
> > > > > >
> > >>>>
> > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >>>>
> > > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance
please call the number on the back of your card and press 0 (zero) for the next available
Centurion Support Associate. Have a wonderful day!
> > > > > > Customer ) 08/18/2015 07:48 AM
> > > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
> >>>>>
> > > > » Thanks,
>>>>>>
>>>>>>>
>>>>>>>
» - >
> > > > >> From: "American Express Travel"
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
» - » To:
>> >> Subject: Invoice for 31AUG15
» - »
> > > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incomin messages. If you have any questions,
please contact Centurion Travel Service at 1
>>>>>>»
> > > > > > » If airline tickets are purchased for this itinerary:
EFTA00340955
> > > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > > >> http://myamextravel.comlbaggage
>>>>>>»
> > > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > > >>
> > > > > > >>
> > > > > > >>
> > > > > > >>
> > > > > > >>
> > > > > > >>
> > > > > > >>
> > > > > > » Friday 03 Jul 15
> > > > > > >> Other Information
>>>>>>»
> > > > > > >> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > > >> Monday 31 Aug 15
> > > > > > » Flight Information
> > > > > > >>
> > > > > > » Date 31 Aug 2015
> > > > > > »Airline Aeroflot
> > > > > > »Airline Record Locator
> > > > > >>> Flight/Class SU103 L Economy Class
> > > > > > >> Origin New York, John F Kennedy International
> > > > > > » Destination Moscow, Sheremetyevo
> > > > > > » Departing 07:10 PM
> > > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > > » Departure Terminal Terminal 1
> > > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > > >> Stops Non-stop
> > > > > > >> Seats
> > > > > > >> Confirmed
> > > > > > » Entry and Exit Information for Travel
> > > > > > >>
> > > > > > >> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.corn/amex for the most up to date
and accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that site.
> > > > > > >>
> > > > >>»
> > > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>>»
> > > > > > >> See attached itinerary PDF or link for full terms and conditions.
> > > > >>»
> > > > > > » PDF itinerary attachment:
> > > > > > » If you are unable to view the PDF attachment, ensure you have Adobe
EFTA00340956
Acrobat Reader. Refer to website below to download and install this free software.
> > > > >>»
> > > > > > >> http://www.adobe.com/products/acrobatireadstep.html
>>>>>>»
> > > > > > >> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>>>>»
> > > > > > » Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the hotel
before your trip regarding the existence and amount of such charges.
>>>>>>»
> > > > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > > > >>»
> > > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>>»
> > > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > > >>
>>.. >
>> >
> > > > > > >
> > > > > > > --
> > > > > » please note
> > > > > > > The information contained in this communication is
> > > > > > > confidential, may be attorney-client privileged, may
EFTA00340957
> > > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>»»JEE
> > > > > > > Unauthorized use, disclosure or copying of this
> > -> > > communication or any part thereof is strictly prohibited
> > -> > > and may be unlawful. If you have received this
> > -> > > communication in error, please notify us immediately by
> > -> > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > » Privacy Statement I Visit the Centurion Card website
> > > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing.
>>>>>>
> > > > > > O 2015 American Express. All rights reserved
>>>>>>
> > > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unde rs to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
> > >>>>
> > > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the acti on s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For moreinformationpleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > > >
> > » > >
> >>>>>
> > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
EFTA00340958
>>>>>S according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ( ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>>»
> > > » Thanks,
>>>»
>>1-21-2»
» • > » From: "American Express Travel" -
> > > > > » Date: June 26, 2015 at 6:34:07 PM 1 1)T
> > > > > » To:
> > > > > » Subject: Invoice 31AUG15
>>>>>>>
> > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>>»
> > > > > » If airline tickets are purchased for this itinerary:
> > > > > »Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > » http://myamextravel.com/baggage
>>>>>»
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
EFTA00340959
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > >>>»
> > > > >>> Friday 03 Jul 15
> > > > > >> Other Information
>>>>>»
> > > > > >> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > » Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > >>> Date 31 Aug 2015
> > > > > » Airline Aeroflot
> > > > > »Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > > » Departing 07:10 PM
> > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops Non-stop
> > > > > » Seats IN
> > > > > >> Confirmed
> > > > > » Entry and Exit Information for Travel
>>>>>»
> > > > > >> American Express strongly recommends
thatyouperiodicallyreviewwwvv.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > > >>
> > >>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > > » See attached itinerary PDF or link for full terms and conditions.
>>>>>»
> > > > > » PDF itinerary attachment:
> > > > > » If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > >» http://www.adobe.corn/products/acrobat/readstep.html
>>>>>»
> > > > > » Thank you for choosing American Express Centurion Travel Service and have a
EFTA00340960
pleasant trip.
>>>>>»
> > > > > » Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(I) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > >>>»
> > > > >» Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > >>
> > > > > >>
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » TEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
EFTA00340961
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
> >>>>
> > > > > m 2015 American Express. All rights reserved
>>>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more informationpleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > >
> > > > >
> > > > >
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
EFTA00340962
> > > >
> > > >
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Customer 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > >
> > > > >
> > > > >
> > > > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ( ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>>>>>
> > > » Thanks,
>>>>>
>>>>>>
>>>>>>
EFTA00340963
> > >>>>
> > > > > » From: "American Express Travel" aNIM M).
> > > > > » Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > » To:
> > > > > >> Subject: Invoice for 31AUG15
>>>>>»
> > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
I >>>>>»
> > > > > » If airline tickets are purchased for this itinerary:
> > > > > »Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > » hup://myamextravel.com/baggage
>>>>>»
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > >>>»
> > > > >>> Friday 03 Jul 15
> > > > > >> Other Information
>>>>>»
> > > > > >> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > >>> Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > >>> Date 31 Aug 2015
> > > > > »Airline Aeroflot
> > > > > »Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > > » Departing 07:10 PM
> > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops Non-stop
> > > > > >> Seats IN
> > > > > >> Confirmed
> > > > > » Entry and Exit Information for Travel
>>>>>»
> > > > > >> American Express strongly recommends
thatyouperiodicallyreviewwwvv.Visacentral.cotn/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
EFTA00340964
> > > > > >>
> > >>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > >>>»
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
> > >>>»
> > > > > » PDF itinerary attachment:
> > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > > » http://www.adobe.corn/products/acrobat/readstep.html
>>>>>»
> > > > > » Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>>»
> > > > > » Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>>»
> > > > >» Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00340965
> > > > > >>
> > > > > >7
> > > > > >
> > > > > >
>> -
»'._- 1> »--
>> > > » please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>>»
> > > > > O 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
»»>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
EFTA00340966
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more informationpleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>>>>>
>>>>>
>>>>>
> > > > af ir (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
> > • • Centurion Relationship Manager
>>
>
> > • Hours: Monday through Friday 10:30am to 7:00pm EST
>> •
> > • • Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >>
> > > Thanks,
>> >>
> > > > >
> > > > >
>>>>>
> > > > >> From: "American Express Travel" <1
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > >>> Subject: Invoice for 31AUG15
EFTA00340967
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > » Friday 03 Jul 15
> > > > >> Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > » Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats •
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
EFTA00340968
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>> >>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(I) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
EFTA00340969
> > > > >
> > > > > --
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >>
> > > > C 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.cotn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
EFTA00340970
0126
>>»
>>»
>>»
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
> > >
> > >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( 08/18/2015 12:21 PM
> > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>>»
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationshi Mana er
>>»
>>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer =Ma 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
> > > >
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
> wrote:
>>>>
> > > > >
>>>>>
> > > > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
EFTA00340971
> > > > >
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationshi p Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ( ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>>>>>
> > > » Thanks,
> > > > > >
> > > > > >
> > > > > >
> > > > > >> From: "American Express Travel"
> > > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > » To:
> > > > > >> Subject: Invoice for 31AUG15
>>>>>»
> > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>>»
> > > > > >> If airline tickets are purchased for this itinerary:
> > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > >> http://myamextravel.com/baggage
>>>>>»
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
EFTA00340972
> > > > > » Friday 03 Jul 15
> > > > > » Other Information
>>>>>»
> > > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > » Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > >>> Date 31 Aug 2015
> > > > > » Airline Aeroflot
> > > > > »Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > > » Departing 07:10 PM
> > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops Non-stop
> > > > > » Seats •
> > > > > >> Confirmed
> > > > > » Entry and Exit Information for Travel
>>>>>»
> > > > > >> American Express strongly recommends
thatyouperiodicallyreviewwwwNisacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > > >>
> > >>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
> > >>>»
> > > > > » PDF itinerary attachment:
> > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > > » http://www.adobe.corn/products/acrobat/readstep.html
>>>>>»
> > > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>>»
> > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
EFTA00340973
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>>»
> > > > > » Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > >>
> > > > > >>
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > >>>
> > > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » TEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
> > > > >
EFTA00340974
> > > > > C 2015 American Express. All rights reserved
>>>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more informationpleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > >
> > > > >
> > > > >
> > > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
EFTA00340975
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
> > > Centurion Relationship Manager
> -• • Hours: Monday through Friday 10:30am to 7:00pm EST
> > • • Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >>
> > > Thanks,
»»
>>>>>
>>>>>
>>>>>
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > >>> Subject: Invoice for 31AUG15
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>
>> >>
> > > > » Friday 03 Jul 15
> > > > >> Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
EFTA00340976
> > > > » Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > » Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats •
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
> >>>»
> > > > » You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
EFTA00340977
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
»»
> > > > © 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
EFTA00340978
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html). For "Map Legal Notices" click here:
(http:/Avww.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>> >>
>> >>
>> >>
> > > Customer 08/18/2015 12:00 PM
> > > ok thanks
>> >
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>> >
>> >>
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Customer 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
EFTA00340979
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>> >>
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>> >>
> > > > >
>>>>>
> > > > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > > Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ( ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>>>>
» > Thanks,
>>>i>>
>> _•>>
>> > > >
»1- > » From: "American Express Travel" -:
> > > > >» Date: June 26. 2015 at 6:34:07 PM If l)T
> > > > > » To:
> > > > >>> Subject: Invoice for 31AUG15
>>>>>»
> > > > > » DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
EFTA00340980
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>>»
> > > > > >> If airline tickets are purchased for this itinerary:
> > > > > »Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > » http://myamextravel.com/baggage
>>>>>»
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > >>>»
> > > > > » Friday 03 Jul 15
> > > > > » Other Information
>>>>>»
> > > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > » Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > >>> Date 31 Aug 2015
> > > > > » Airline Aeroflot
> > > > > »Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > > » Departing 07:10 PM
> > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops Non-stop
> > > > > >> Seats •
> > > > > >> Confirmed
> > > > > » Entry and Exit Information for Travel
>>>>>»
> > > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.cotn/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > > >>
> > >>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
EFTA00340981
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
> > >>>»
> > > > > » PDF itinerary attachment:
> > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > > » http://www.adobe.corn/products/acrobat/readstep.html
>>>>>»
> > > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>>»
> > > > > » Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
( I ) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>>»
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > >>
> > > > > >>
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
EFTA00340982
> > > > > >
> > > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » TEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
> >>>>
> > > > > © 2015 American Express. All rights reserved
>>>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html). For "Map Legal Notices" click here:
(http:/Avww.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more informationpleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
EFTA00340983
> > > > >
> > > > >
> > > > >
> > > > "rise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
> > > - Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts l
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > >> Subject: Invoice for 31AUG15
> > > > >>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
EFTA00340984
> > > > >> http://myfimextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
>>>>»
> > > > >> Friday 03 Jul 15
> > > > » Other Information
>>>>»
> > > > >> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > >> Monday 31 Aug 15
> > > > >> Flight Information
> > > > >>
> > > > >> Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > >> Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > » Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > >> Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats El
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
> > > > >>
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
> > > > >>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > > > >>
EFTA00340985
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
EFTA00340986
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >>
> > > > 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.cotn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>> >>
>> >>
>> >>
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
EFTA00340987
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>> >
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer (I ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >>
> > > Thanks,
EFTA00340988
> > > >
> > > > >
> > > > >
> > > > >
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > » Subject: Invoice for 31AUG15
> > > > >>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
>>>>»
> > > > » Friday 03 Jul 15
> > > > » Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > > >> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > » Stops Non-stop
> > > > » Seats
> > > > » Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
EFTA00340989
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>>>»
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> hup://www.adobe.corn/products/acrobatIreadstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
EFTA00340990
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
»»
> > > > C 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http:/Avww.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
EFTA00340991
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > ar ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>> >
> » Thanks,
>> >
>> >>
>> >>
>> >>
> > > >> From: "American Express Travel" G
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
EFTA00340992
> > > » To:
> > >>> Subject: Invoice for 31AUG15
> > »>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > »>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
»»>
»»>
»»>
»»>
> > =>>
> > 11->
> > 11->
» - -> Friday 03 Jul 15
> > - -> Other Information
>> »
> > > » CITIZENS OF MUST CARRY A VALID PASSPORT
» » Monday 31 Aug 15
» - -> Flight Information
» - ->
» - -> Date 31 Aug 2015
> > - -> Airline Aeroflot
> > - -> Airline Record Locator
» >> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
> > > >> Destination Moscow, Sheremetyevo
» = » Departing 07:10 PM
> > - -> Arriving 11:25 AM / 01 Sep 2015
> > - -> Departure Terminal Terminal 1
> > - -> Arrival Terminal Terminal D - Domestic/Intl
> > - -> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > »> Seats •
> > > >> Confirmed
> > > » Entry and Exit Information for Travel
> > »>
> > > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > »>
> > »>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
EFTA00340993
review the American Express Privacy Statement at httpahvww.americanexpress.com/privacy.
>>
> > > >> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
»»>
> > > >> http://www.adobe.corn/products/acrobat/readstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> > »>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > »>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > »>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBIN600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
EFTA00340994
>>»
>>»
>>»--
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > C 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(hup://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i nactions of such suppliers.
We want you to be aware that certain suppliers pay us commissions and other incentives for
reaching sales targets or other goals, and may also provide incentives to our travel
counselors. For more information pleasevisitwww.americanexpress.com/travelterms
EFTA00340995
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > From:
> > Content-Type: multipart/altemative;
> > boundaryple-Mail-B39BF4A2-F1F8-4A9D-AD07-668381C04D9D
> > Thanks. I see you reserved the ticket. Totally fine just in case! Sony, • having
computer issues or I would have responded sooner.
> > Sent from my iPhone
> > On Aug 18, 2015, at 12:46 PM, Natalia Molotkova <
> wrote:
> > Response (Natalia Molotkova) 08/18/2015 12:46 PM
> > NM the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the respond
from the rate desk?
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 12:40 PM
»
>>>
>>>
» Regards,
EFTA00340996
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer ( ) 08/18/2015 12:39 PM
>>>
>>>
> > ok, so when they get back to you (up to 48 hours from now) just let me know!
> > On Aug 18, 2015, at 12:34 PM, Natalia Molotkova <
> wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( ) 08/18/2015 12:21 PM
>>>
> > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> > >
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> >
EFTA00340997
> > >
> >
> > > >
> >
>>>>
>>
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>
> > » Regards,
>>
> > > Natalia Molotkova
>>
> > > > Centurion Relationship Manager
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer ( ) 08/18/2015 11:39 AM
>>
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>
>>>>
>>>
> > » On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> >
>>>>
>>>»
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>
> > > > > =I according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>
> > > >>
>>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>>
EFTA00340998
> > > » Regards,
>>
> > > > Natalia Molotkova
>>>
> > > > > Centurion Relationship Manager
>>
>>>>>
>>
>>>>>
>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
>>>>>
>>
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>
> > > > > Sure, let me have a look..
> > > > Regards,
>>>
> > > > Natalia Molotkova
>>
> > > > > Centurion Relationship Manager
> >
> > > > >
> >
> > >>>
>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>>>>
>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
>>>
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>>
> > > > > Customer ( ) 08/18/2015 07:48 AM
>>>
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> >
> >>>>
>>>
> > > » Thanks,
>>
>>>>>
>>>
>>>>>>
EFTA00340999
> >
> > > > > >
> >
> > > > > >
> >
> > > > > >> From: "American Express Travel" <
>>
> > > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > > > » To:
>>
> > > > > >> Subject: Invoice for 31AUG15
>>
> > > > >»
>>
> > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>
> > > > >»
>>
> > > > >>> If airline tickets are purchased for this itinerary:
>>
> > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > > >>> http://myamextravel.com/baggage
>>
>>>>>»
>>
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > » Friday 03 Jul 15
>>
> > > > > » Other Information
> >
> > > > > >>
> >
EFTA00341000
> > > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
> > > > > » Monday 31 Aug 15
> >
> > > > > » Flight Information
> >
> > > > >»
>>
> > > > »> Date 31 Aug 2015
>>
> > > > > >> Airline Aeroflot
>>
> > > > > >> Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
>>>
> > > > > >> Origin New York, John F Kennedy International
>>
> > > > > » Destination Moscow, Sheremetyevo
>>
> > > > > » Departing 07:10 PM
> >
> > > > > >> Arriving 11:25 AM / 01 Sep 2015
> >
> > > > > >> Departure Terminal Terminal 1
>>
> > > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > > > » Estimated Time 9 Hrs 15 Mins
>>
> > > > > >> Stops Non-stop
>>>
> > > > > » Seats •
>>
> > > > >>> Confirmed
>>
> > > > > » Entry and Exit Information for Travel
> >
> > > > >»
>>
> > > > > >> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.corn/amex for the most up to date
and accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that site.
> >
> > > > > >>
>>>
> > > > > >>
»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
EFTA00341001
http://www.americanexpress.com/privacy
>>>
>>>>>»
>>>
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>
>>>>>»
>>>
> > > > > » PDF itinerary attachment:
>>>
> > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
> > > > >»
>>>
> > > > >» http://www.adobe.corn/products/acrobat/readstep.html
>>>
>>>>>»
>>>
> > > > > » Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
> > > > >»
>>>
> > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>
> > > > >»
>>>
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>
> > > > >»
>>>
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
EFTA00341002
other American Express products to pay for supplier products and services. From time to time
w e ma
> > y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>
>>>>>.»
>>
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>
>>>>>»
>>>
>>>>>.»
>>>
>>>>>>
>>>
>>>>>>
>>>
>>>>>>
>>>
>>>>>>
>>>
>>>>>>
>>>
>>>>>>
>>
> > > > > please note
>>>
> > > > > > The information contained in this communication is
>>>
> > > > > > confidential, may be attorney-client privileged, may
>>>
> > > > > > constitute inside information, and is intended only for
>>>
> > > > > > the use of the addressee. It is the property of
>>>
> > > > » TEE
>>>
> > > > > > Unauthorized use, disclosure or copying of this
>>>
> > > > > > communication or any part thereof is strictly prohibited
>>>
> > > > > > and may be unlawful. If you have received this
>>>
> > > > > > communication in error, please notify us immediately by
>>>
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>>
> > > > > > destroy this communication and all copies thereof,
>>>
EFTA00341003
> > > > > > including all attachments. copyright -all rights reserved
>>>
> > > > > Privacy Statement I Visit the Centurion Card website
>>>
> > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing .
>>>
> > > >>
>>>
> > > > > C 2015 American Express. All rights reserved
>>>
>>>>>
>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd
> > s an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>>>
> > >>>
>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the acti on s or
> > i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterrnsCalifomia CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
EFTA00341004
>>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > =I according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> >
>>> Regards,
>>
>
>>> Natalia Molotkova
> > > > Centurion Relationship Manager
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
>>> Regards,
>>> Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>>
EFTA00341005
> > > > Customer ( ) 08/18/2015 07:48 AM
>>>
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> > > > >> From: "American Express Travel" <
>>
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> >
> > > > » To:
>>
> > > > » Subject: Invoice for 31AUG15
>>
>>>>»
>>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>
>>>>»
>>
> > > > >> If airline tickets are purchased for this itinerary:
>>
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > > >> http://myamextravel.com/baggage
>>
>>>>»
>>
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
EFTA00341006
> > > > » Friday 03 Jul 15
>>
> > > > >> Other Information
> >
> > > > >>
> >
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > > > » Monday 31 Aug 15
>>
> > > > » Flight Information
> >
> > > > >>
> >
> > > > >> Date 31 Aug 2015
>>
> > > > >> Airline Aeroflot
>>
> > > > >> Airline Record Locator
>>
> > > > >> Flight/Class SU103 L Economy Class
> >
> > > > >> Origin New York, John F Kennedy International
>>
> > > > >> Destination Moscow, Sheremetyevo
>>
> > > > » Departing 07:10 PM
>>
> > > > >> Arriving 11:25 AM / 01 Sep 2015
>>
> > > > >> Departure Terminal Terminal 1
>>
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > > » Estimated Time 9 Hrs 15 Mins
>>
> > > > >> Stops Non-stop
>>
> > > > » Seats M
>>
> > > > >> Confirmed
> >
> > > > » Entry and Exit Information for Travel
> >
> > > > >>
> >
EFTA00341007
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>>
> > > > >>
>>>
> > >>»
>>>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
hup://www.americanexpress.com/privacy
>>>
> > >>»
>>>
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>
>>>>»
>>>
> > > > >> PDF itinerary attachment:
>>
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
> > >>»
>>>
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>
>>>>»
>>>
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> >
> > >>»
>>>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>
> > >>»
>>>
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
EFTA00341008
>>
>
> > >>»
>>>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> > en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> >
> > >>»
>>
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> >
> > > > >>
>>>
> > > > >>
>>>
> > > > >
>>>
> > > > >
>>>
> > > > >
>>>
> > > > >
>>>
> > > > >
>>>
> > > > > --
>>
> > > > please note
>>
> > > > > The information contained in this communication is
>>>
> > > > > confidential, may be attorney-client privileged, may
>>>
> > > > > constitute inside information, and is intended only for
>>>
> > > > > the use of the addressee. It is the property of
>>
> > > » JEE
EFTA00341009
>>>
> > > > > Unauthorized use, disclosure or copying of this
>>>
> > > > > communication or any part thereof is strictly prohibited
>>>
> > > > > and may be unlawful. If you have received this
>>>
> > > > > communication in error, please notify us immediately by
>>>
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>
> > > > > destroy this communication and all copies thereof,
>>>
> > > > > including all attachments. copyright -all rights reserved
>>>
> > > > Privacy Statement I Visit the Centurion Card website
>>
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.corn/phishing
> >
> >>>
>>>
> > > > 2015 American Express. All rights reserved
>>>
>>>>
>>>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
> >
>>>>
>>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
EFTA00341010
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/traveltermsCalifomia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > Customer ( ) 08/18/2015 12:00 PM
>>>
> > > ok thanks
>>>
>>>
>>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>>
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>>>
> > > Regards,
>>>
> > > Natalia Molotkova
>>>
> > > > Centurion Relationship Manager
>>>
> > > >
>>>
> > > >
>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > > > Customer ( ) 08/18/2015 11:39 AM
>>>
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
EFTA00341011
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > > I= according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>
> > >>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>
> > > » Regards,
>>
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> >
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
> >
> >>>>
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
>>
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > >
> >
> > > > >
> >
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00341012
> >
> > >>>
>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
>>
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>
> > > > > Customer ( ) 08/18/2015 07:48 AM
>>
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> >
> >>>>
>>
> > > » Thanks,
>>
>>>>>
>>
>>>>>>
>>
>>>>>>
>>
>>>>>>
>>
> > > > > » From: "American Express Travel" <
>>
> > > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > > > » To:
>>
> > > > > >> Subject: Invoice for 31AUG15
>>
>>>>>»
>>
> > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>
>>>>>»
>>
> > > > >>> If airline tickets are purchased for this itinerary:
>>
> > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > > > >> http://myamextravel.com/baggage
>>
>>>>>»
>>
EFTA00341013
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
>>
> > > > > » Friday 03 Jul 15
>>
> > > > > >> Other Information
>>
>>>>>»
>>
> > > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
>>>
> > > > > >> Monday 31 Aug 15
>>
> > > > > » Flight Information
> >
>>>>>>>
> >
> > > > >>> Date 31 Aug 2015
>>
> > > > > >> Airline Aeroflot
>>
> > > > > » Airline Record Locator
>>
> > > > >>> Flight/Class SU103 L Economy Class
>>
> > > > >>> Origin New York, John F Kennedy international
>>
> > > > > >> Destination Moscow, Sheremetyevo
>>
> > > > > » Departing 07:10 PM
>>
> > > > > >> Arriving 11:25 AM 101 Sep 2015
>>
> > > > > » Departure Terminal Terminal I
>>
> > > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
EFTA00341014
> > > > > » Estimated Time 9 Hrs 15 Mins
>>
> > > > > >> Stops Non-stop
>>>
> > > > > >> Seats •
>>>
> > > > >>> Confirmed
>>>
> > > > > » Entry and Exit Information for Travel
>>>
> > > > >»
>>>
> > > > > >> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.corn/amex for the most up to date
and accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that site.
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
hup://www.americanexpress.corn/privacy
>>>
>>>>>»
>>>
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>
> > > > >»
>>>
> > > > >» PDF itinerary attachment:
>>>
> > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
> > > > >»
>>>
>>>>>» http://www.adobe.com/products/acrobat/readstep.html
>>>
> > > > >»
>>>
> > > > > » Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>
>>>>>»
>>>
> > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>
EFTA00341015
> > > > >»
>>>
> > > > > » Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>
> > > > > >>
>>>
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
we ma
> > y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>
> > > > >»
>>>
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>
> > > > > >>
>>>
> > > > > >>
>>>
> > > > > >
>>>
> > > > > >
>>>
> > > > > >
>>>
> > > > > >
>>>
> > > > > >
>>>
> > > > > > -
EFTA00341016
>>>
> > > > > please note
>>>
> > > > > > The information contained in this communication is
>>>
> > > > > > confidential, may be attorney-client privileged, may
>>>
> > > > > > constitute inside information, and is intended only for
>>>
> > > > > > the use of the addressee. It is the property of
>
> > > > » JEE
>
> > > > > > Unauthorized use, disclosure or copying of this
>>>
> > > > > > communication or any part thereof is strictly prohibited
>>>
> > > > > > and may be unlawful. If you have received this
>>>
> > > > > > communication in error, please notify us immediately by
>>>
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>>
> > > > > > destroy this communication and all copies thereof,
>>>
> > > > > > including all attachments. copyright -all rights reserved
>>
> > > > > Privacy Statement I Visit the Centurion Card website
>>>
> > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing .
>>>
> > > >>
>>>
> > > > > C 2015 American Express. All rights reserved
>>>
>>>>>
>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd
> > s an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
EFTA00341017
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>>>
> > >>>
>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the acti on s or
> > i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterrnsCalifornia CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> > > > >
>>>
> > > > >
>>>
> >>>>
>>>
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>
> > > > =I according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>
> >>>
>>>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>
> > > Regards,
>>>
> > > Natalia Molotkova
>>>
> > > > Centurion Relationship Manager
>>>
> > > >
>>>
>>>>
>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
>>>>
>>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
EFTA00341018
>>
> > > > Sure, let me have a look..
>>
> > » Regards,
>>
> > > Natalia Molotkova
>>
> > > > Centurion Relationship Manager
>>
>>>>
>>
>>>>
>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>»
>>>
> > > > Response (Administrator) 08/18/2015 07:48 AM
>>>
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>
> > > > Customer ( ) 08/18/2015 07:48 AM
>>
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>>
>>>>
>>
> > > Thanks,
>>
>>>>
>>
>>>>>
>>
>>>>>
>>
>>>>>
>>
> > > > >> From: "American Express Travel" <
>>
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > > » To:
>>
> > > > » Subject: Invoice for 31AUG15
>>
>>>>»
>>
EFTA00341019
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>
> > > > >>
> >
> > > > >> If airline tickets are purchased for this itinerary:
>>
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > > >> http://myamextravel.com/baggage
>>
>>>>»
>>
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>>
> > > > >>
> >
> > > > >>
> >
> > > > >>
> >
> > > > >>
> >
> > > > >>
> >
> > > > >>
> >
> > >>»
>>>
> > > > » Friday 03 Jul 15
>>
> > > > >> Other Information
>>
>>>>»
>>
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > > > » Monday 31 Aug 15
>>
> > > > » Flight Information
>>
>>>>»
>>
> > > > » Date 31 Aug 2015
>>>
> > > > » Airline Aeroflot
>>
> > > > » Airline Record Locator
>>
> > > > >> Flight/Class SU103 L Economy Class
EFTA00341020
>>
> > > > >> Origin New York, John F Kennedy International
>>>
> > > > » Destination Moscow, Sheremetyevo
>>>
> > > > » Departing 07:10 PM
>>>
> > > > » Arriving 11:25 AM / 01 Sep 2015
>>>
> > > > » Departure Terminal Terminal 1
>>>
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>>
> > > > » Estimated Time 9 Hrs 15 Mins
>>>
> > > > >> Stops Non-stop
>>>
> > > > >> Seats •
>>>
> > > > >> Confirmed
>>>
> > > > » Entry and Exit Information for Travel
>>>
> > >>»
>>>
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.corn/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>>
>>>>»
>>>
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>
>>>>»
>>
> > > > >> PDF itinerary attachment:
>>
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> >
> > >>»
>>>
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
EFTA00341021
>>
>
> > >>»
>>>
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
> > >>»
>>>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
> >
> > >>»
>>>
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> >
> > >>»
>>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> > en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> >
> > > > >>
> >
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>
>>>>>>
>>>
EFTA00341022
> > > > > please note
>>>
> > > > > The information contained in this communication is
>>>
> > > > > confidential, may be attorney-client privileged, may
>>
> > > > > constitute inside information, and is intended only for
>>>
> > > > > the use of the addressee. It is the property of
>>>
> > > » JEE
>>>
> > > > > Unauthorized use, disclosure or copying of this
>>>
> > > > > communication or any part thereof is strictly prohibited
>>>
> > > > > and may be unlawful. If you have received this
>>>
> > > > > communication in error, please notify us immediately by
>>>
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>>
> > > > > destroy this communication and all copies thereof,
>>>
> > > > > including all attachments. copyright -all rights reserved
>>>
> > > > Privacy Statement I Visit the Centurion Card website
> >
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing .
> >
> >>>
>>
> > > > © 2015 American Express. All rights reserved
>>>
>>>>
>>>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
EFTA00341023
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>>>
>> >>
>>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.comltraveltermsCalifomia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
>> >>
> >
>> >>
> >
>> >>
>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
>>>
> > Regards,
>>>
> > Natalia Molotkova
>>>
> > > Centurion Relationship Manager
EFTA00341024
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( ) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > =I according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>> Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
>>> Regards,
EFTA00341025
>>
> > > Natalia Molotkova
>>
> > > > Centurion Relationship Manager
>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
>>
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>
> > > > Customer ( ) 08/18/2015 07:48 AM
>>>
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts !
> >
>>>>
>>
> > > Thanks,
>>
>>>>
>>
>>>>>
> > > > >> From: "American Express Travel" <
>>
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>>
> > > > » To:
>>
> > > > » Subject: Invoice for 31AUG15
> >
> > > > >>
> >
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>
EFTA00341026
> > > > >>
> >
> > > > >> If airline tickets are purchased for this itinerary:
>>
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > > >> http://myamextravel.com/baggage
> >
> > > > >>
> >
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>
> > > > » Other Information
>>>
> > >>»
>>
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > > > » Monday 31 Aug 15
>>
> > > > » Flight Information
>>
>>>>»
>>
> > > > » Date 31 Aug 2015
>>
> > > > » Airline Aeroflot
>>
> > > > » Airline Record Locator
>>>
> > > > >> Flight/Class SU103 L Economy Class
>>
> > > > >> Origin New York, John F Kennedy International
>>
> > > > >> Destination Moscow, Sheremetyevo
EFTA00341027
>>>
> > > > » Departing 07:10 PM
>>>
> > > > » Arriving 11:25 AM / 01 Sep 2015
>>>
> > > > >> Departure Terminal Terminal 1
>>>
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>>
> > > > » Estimated Time 9 Hrs 15 Mins
>>>
> > > > >> Stops Non-stop
>>>
> > > > » Seats •
>>>
> > > > >> Confirmed
>>>
> > > > » Entry and Exit Information for Travel
>>>
> > >>»
>>
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>>
>>>>»
>>>
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>
> > > > >>
>>>
> > > > » PDF itinerary attachment:
>>>
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
> > >>»
>>>
> > > >>> http://www.adobe.corn/productsiacrobatheadstep.html
>>>
>>>>»
>>>
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
EFTA00341028
pleasant trip.
> >
> > >>»
>>>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
> >
> > >>»
>>>
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(I) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>
> > >>»
>>>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> > en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> >
> > >>»
>>
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> >
> > > > >>
>>>
> > > > >>
>>>
> > > > >
>>>
EFTA00341029
> > > > > please note
>>>
> > > > > The information contained in this communication is
>>
> > > > > confidential, may be attorney-client privileged, may
>>>
> > > > > constitute inside information, and is intended only for
>>>
> > > > > the use of the addressee. It is the property of
>>>
> > > » JEE
>>>
> > > > > Unauthorized use, disclosure or copying of this
>>>
> > > > > communication or any part thereof is strictly prohibited
>>>
> > > > > and may be unlawful. If you have received this
>>>
> > > > > communication in error, please notify us immediately by
>>>
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>>
> > > > > destroy this communication and all copies thereof,
>>>
> > > > > including all attachments. copyright -all rights reserved
>>>
> > > > Privacy Statement I Visit the Centurion Card website
>>>
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing .
>>>
> >>>
>>>
> > > > O 2015 American Express. All rights reserved
>>>
>>>>
>>>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
EFTA00341030
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>>
>>»
>>>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.corn/traveltermsCalifomia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> > > >
>>>
> > > >
>>>
>>>>
>> >
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>> >
>» according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>>>
> > >
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>
> > Regards,
>>>
> > Natalia Molotkova
>
> > > Centurion Relationship Manager
>>>
EFTA00341031
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>
> > > Sum let me have a look..
>>>
> > Regards,
>>
> > > Natalia Molotkova
>>
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > > Response (Administrator) 08/18/2015 07:48 AM
>>
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>>
> > > Customer ( ) 08/18/2015 07:48 AM
>>>
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> > > >> From: "American Express Travel" C
EFTA00341032
>>
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > » To:
>>
> > > >> Subject: Invoice for 31AUG15
>>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>
>>>»
>>
> > > >> If airline tickets are purchased for this itinerary:
>>>
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > >> http://myamextravel.com/baggage
>>
>>>»
>>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>>
> > »>
>>
> > »>
>>
> > »>
>>
> > »>
>>
> > »>
>>
> > »>
>>
>>>»
>>
> > > » Friday 03 Jul 15
>>
> > > » Other Information
> > >>> CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > > » Monday 31 Aug 15
>>
> > > » Flight Information
>>
EFTA00341033
> > »>
>>
> > > » Date 31 Aug 2015
>>
> > > » Airline Aeroflot
>>
> > > » Airline Record Locator
>>
> > > >> Flight/Class SU103 L Economy Class
>>
> > > >> Origin New York, John F Kennedy International
>>
> > > >> Destination Moscow, Sheremetyevo
>>
> > > » Departing 07:10 PM
>>
> > > » Arriving 11:25 AM 101 Sep 2015
>>
> > > >> Departure Terminal Terminal 1
>>
> > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > » Estimated Time 9 Hrs 15 Mins
>>
> > > >> Stops Non-stop
>>
> > > >> Seats •
>>
> > > >> Confirmed
>>
> > > >> Entry and Exit Information for Travel
>>
> > »>
>>>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> >
> > > >>
> >
>>>»
>>>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy
> >
> > »>
>>
> > > >> See attached itinerary PDF or link for full terms and conditions.
>>
> > »>
EFTA00341034
>>
> > > » PDF itinerary attachment:
>>
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> >
>>>»
>>>
> > >>> http://wvvw.adobe.com/products/acrobat/readstep.html
>>>
> > »>
>>>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
> > »>
>> >
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
>>>
> > »>
>> >
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> >
> > »>
>>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en
> > t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
EFTA00341035
>>
>
»»>
>>>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
>
> > > > The information contained in this communication is
>>>
> > > > confidential, may be attorney-client privileged, may
>>
> > > > constitute inside information, and is intended only for
>>>
> > > > the use of the addressee. It is the property of
>>>
> > » JEE
>>>
> > > > Unauthorized use, disclosure or copying of this
>>>
> > > > communication or any part thereof is strictly prohibited
>>
> > > > and may be unlawful. If you have received this
>>>
> > > > communication in error, please notify us immediately by
>>>
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>>
> > > > destroy this communication and all copies thereof,
>>>
> > > > including all attachments. copyright -all rights reserved
> >
> > > Privacy Statement I Visit the Centurion Card website
>>
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>>>
EFTA00341036
>>>
>>>
> > > 2015 American Express. All rights reserved
>>>
>>>
>>>
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an
> > d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>>>
>>>
>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or ina
> > ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifomia CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
EFTA00341037
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
>>>
>>>
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
>>>
>>
» Regards,
>>>
> > Natalia Molotkova
>>>
> > Centurion Relationship Manager
>>>
>>>
>>>
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
>>>
>>>
> > Customer ( ) 08/18/2015 12:21 PM
>>>
>>>
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we can...
but...) and if we can't then forget it...(no need to reserve Dec flight)
>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova c
> wrote:
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>>
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
>>
> > Regards,
>>>
> > Natalia Molotkova
>>>
> > > Centurion Relationship Manager
>>>
>>>
>>>
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( ) 08/18/2015 11:39 AM
EFTA00341038
>>>
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>
> > >
> >
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>>>
>»
>>»
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>>
> > > > =I, according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> >
> > > >
>>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>
> > » Regards,
>>>
> > > > Natalia Molotkova
>>>
> > > > Centurion Relationship Manager
>>>
>>»
>
>>»
>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > > Regards,
>>>
> > > > Natalia Molotkova
>>>
> > > > Centurion Relationship Manager
EFTA00341039
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>
> > > > Customer ( ) 08/18/2015 07:48 AM
>>>
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>»
>>» Thanks,
>>»
>>>»
>>>»
>>>»
> > > > >> From: "American Express Travel" C
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>
> > > > » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.comlbaggage
EFTA00341040
>>
>
> > >>»
>>>
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>
>>>>»
>>
>>>>»
>>
>>>>»
>>
>>>>»
>>
>>>>»
>>
>>>>»
>>
>>>>»
>>
> > > > » Friday 03 Jul 15
>>
> > > > » Other Information
> >
> > > > >>
> >
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > > > » Monday 31 Aug 15
>>
> > > > » Flight Information
> >
> > > > >>
> >
> > > > » Date 31 Aug 2015
>>
> > > > » Airline Aeroflot
>>
> > > > » Airline Record Locator
>>
> > > > >> Flight/Class SU103 L Economy Class
>>
> > > > >> Origin New York, John F Kennedy International
>>
> > > > >> Destination Moscow, Sheremetyevo
>>
> > > > » Departing 07:10 PM
>>
> > > > » Arriving 11:25 AM / 01 Sep 2015
>>
> > > > >> Departure Terminal Terminal 1
> >
EFTA00341041
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>>
> > > > » Estimated Time 9 Hrs 15 Mins
>>>
> > > > >> Stops Non-stop
>>>
> > > > » Seats
>>>
> > > >>> Confirmed
>>>
> > > >>> Entry and Exit Information for Travel
>>>
>>>>»
>>
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>>
> > > > >>
>>>
> > >>»
>>>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
hup://www.americanexpress.corn/privacy
>>>
> > >>»
>>>
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>
>>>>»
>>>
> > > > » PDF itinerary attachment:
>>>
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
> > >>»
>>>
> > > >>> http://www.adobe.com/products/aerobat/readstep.html
>>>
>>>>»
>>
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
> > >>»
>>>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
EFTA00341042
your trip regarding the existence and amount of such charges.
>>>
> > >>»
>>>
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>
> > >>»
>>>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> > en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> >
> > >>»
>>
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> >
> > > > >>
>>>
> > > > >>
>>>
> > > > >
>>>
> > > > >
>>>
> > > > >
>>>
> > > > >
>>>
> > > > >
EFTA00341043
>
>>
> > > > > --
>>
> > > > > please note
>>>
> > > > > The information contained in this communication is
>>>
> > > > > confidential, may be attorney-client privileged, may
>>>
> > > > > constitute inside information, and is intended only for
>>>
> > > > > the use of the addressee. It is the property of
>>>
> > > » JEE
>>>
> > > > > Unauthorized use, disclosure or copying of this
>>>
> > > > > communication or any part thereof is strictly prohibited
>>>
> > > > > and may be unlawful. If you have received this
>>>
> > > > > communication in error, please notify us immediately by
>>>
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>
> > > > > destroy this communication and all copies thereof,
>>>
> > > > > including all attachments. copyright -all rights reserved
>>>
> > > > Privacy Statement I Visit the Centurion Card website
>>>
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing .
>>>
> >>>
>>>
> > > > O 2015 American Express. All rights reserved
>>>
>>>>
>>>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
EFTA00341044
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>>>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.comltraveltermsCalifomia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
> > > >
>>>
> > > >
>>>
>>>>
>> >
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>> >
>» according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
> >
>>>
>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> >
> > Regards,
>> >
> > Natalia Molotkova
>> >
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
EFTA00341045
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>>
> > Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday I 0:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>>
> > > Customer ( ) 08/18/2015 07:48 AM
>>>
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>»
>> Thanks,
>»
>>»
>>»
>>»
> > > >> From: "American Express Travel" <
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > » To:
> > > >> Subject: Invoice for 31AUG15
EFTA00341046
> > »>
>>>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > > >> If airline tickets are purchased for this itinerary:
>>
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > >> http://myamextravel.com/baggage
> >
>>>»
>>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> >
»»>
> >
»»>
> >
> > > >>
> >
»»>
> >
»»>
> >
»»>
>>>
> > »>
>>
> > > » Friday 03 Jul 15
>>
> > > » Other Information
>>
> > »>
>>
> > >>> CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > > » Monday 31 Aug 15
>>
> > > » Flight Information
>>
> > »>
>>>
> > > >> Date 31 Aug 2015
>>
> > > » Airline Aeroflot
>>
> > > » Airline Record Locator
EFTA00341047
>>>
> > >>> Flight/Class SU103 L Economy Class
>>>
> > > >> Origin New York, John F Kennedy International
>>>
> > > >> Destination Moscow, Sheremetyevo
>>>
> > > » Departing 07:10 PM
>>>
> > >>> Arriving 11:25 AM 101 Sep 2015
>>>
> > > >> Departure Terminal Terminal 1
>>>
> > > >> Arrival Terminal Terminal D - Domestic/Intl
>>>
> > > » Estimated Time 9 Hrs 15 Mins
>>>
> > > » Stops Non-stop
>>>
> > > >> Seats •
>>>
> > > >> Confirmed
>>>
> > > >> Entry and Exit Information for Travel
>>>
> > »>
>>>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>
> > »>
>>>
> > »>
>>>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy
>>>
> > »>
>>>
> > > >> See attached itinerary PDF or link for full terms and conditions.
>>>
> > »>
>>>
> > > » PDF itinerary attachment:
>>>
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> >
»»>
EFTA00341048
>>>
> > > >> http://www.adobe.com/products/acrobat/readstep.html
>>>
> > »>
>>>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
> > »>
>> >
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
>>>
> > »>
>> >
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> >
> > »>
>>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en
> > t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>
> > »>
>>>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> >
EFTA00341049
> > > > please note
>>
> > > > The information contained in this communication is
>>
> > > > confidential, may be attorney-client privileged, may
>>
> > > > constitute inside information, and is intended only for
>>
> > > > the use of the addressee. It is the property of
>>
> > » JEE
>>
> > > > Unauthorized use, disclosure or copying of this
>>
> > > > communication or any part thereof is strictly prohibited
>>
> > > > and may be unlawful. If you have received this
>>
> > > > communication in error, please notify us immediately by
>>
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>
> > > > destroy this communication and all copies thereof,
>>
> > > > including all attachments. copyright -all rights reserved
>>
> > > Privacy Statement I Visit the Centurion Card website
>>
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>>>
>>>
>>>
> > > © 2015 American Express. All rights reserved
>>
>>>
>>
> > > When booking concierge services for Card Members, American Express uses a third
EFTA00341050
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an
> > d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>>
>> >
>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or ina
> > ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.corn/traveltermsCalifomia CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> >
>>>
>>>
>>>
>>>
>>>
> > Customer ( ) 08/18/2015 12:00 PM
>>>
>>>
> ok thanks
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
EFTA00341051
>> >
>> >
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
>» Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > > Customer ( ) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>
>>>
>>
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > =I, according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>
> > > Regards,
EFTA00341052
>>
> > > Natalia Molotkova
>>
> > > > Centurion Relationship Manager
>>
> > > >
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>
> > > > Sure, let me have a look..
>>>
> > » Regards,
>>
> > > Natalia Molotkova
>>
> > > > Centurion Relationship Manager
>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
>>
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
I0:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>
> > > > Customer ( ) 08/18/2015 07:48 AM
>>
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> >
>>>>
>>
> > > Thanks,
>>
>>>>
>>
>>>>>
>>
EFTA00341053
> > > > >
> >
> > >>>
>>
> > > > » From: "American Express Travel" <
>>
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > > » To:
>>
> > > > >> Subject: Invoice for 31AUG15
>>
>>>>»
>>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>
>>>>»
>>
> > > > >> If airline tickets are purchased for this itinerary:
>>
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > > >> http://myamextravel.com/baggagt
> >
> > > > >>
>>>
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>
> > > > » Friday 03 Jul 15
>>>
> > > > » Other Information
>>
>>>>»
>>
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
EFTA00341054
>>
>
> > > > » Monday 31 Aug 15
>>>
> > > > >> Flight Information
>>>
>>>>»
>>>
> > > > >> Date 31 Aug 2015
>>>
> > > > >> Airline Aeroflot
>>>
> > > > >> Airline Record Locator
>>>
> > > >>> Flight/Class SU103 L Economy Class
>>>
> > > > >> Origin New York, John F Kennedy International
>>>
> > > > >> Destination Moscow, Sheremetyevo
>>>
> > > > » Departing 07:10 PM
>>>
> > > > >> Arriving 11:25 AM / 01 Sep 2015
>>>
> > > > >> Departure Terminal Terminal 1
>>>
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>>
> > > > >> Estimated Time 9 Hrs 15 Mins
>>>
> > > > >> Stops Non-stop
>>>
> > > > >> Seats •
>>>
> > > > >> Confirmed
>>>
> > > > >> Entry and Exit Information for Travel
>>>
> > >>»
>>
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> >
> > > > >>
>>>
> > >>»
>>>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy .
>>>
EFTA00341055
> > >>»
>>>
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>
>>>>»
>>>
> > > > » PDF itinerary attachment:
>>>
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
> > >>»
>>>
> > > > >> http://www.adobe.com/products/acrobat/readstep.html
>>>
>>>>»
>>>
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
> > >>»
>>>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>
> > >>»
>>>
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>
> > >>»
>>>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
EFTA00341056
> > en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>
> > > > >>
>>>
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>
> > > > >>
>>>
> > > > >>
>>>
> > > > >
>>>
> > > > >
>>>
> > > > >
>>>
> > > > >
>>>
> > > > >
>>>
> > > > > --
> >
> > > > please note
>>>
> > > > > The information contained in this communication is
>>
> > > > > confidential, may be attorney-client privileged, may
>>>
> > > > > constitute inside information, and is intended only for
>>
> > > > > the use of the addressee. It is the property of
>>>
> > > » JEE
>>>
> > > > > Unauthorized use, disclosure or copying of this
>>>
> > > > > communication or any part thereof is strictly prohibited
>>>
> > > > > and may be unlawful. If you have received this
>>>
> > > > > communication in error, please notify us immediately by
>>>
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>>
> > > > > destroy this communication and all copies thereof,
>>>
> > > > > including all attachments. copyright -all rights reserved
>>>
EFTA00341057
> > > > Privacy Statement I Visit the Centurion Card website
>>
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing .
> >
>> >>
>>
> > > > 2015 American Express. All rights reserved
>>>
>> >>
>>>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
> >
>> >>
>>>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.comltraveltermsCalifomia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
EFTA00341058
>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > =1 according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
> >
> > >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>>
> > > Customer ( ) 08/18/2015 07:48 AM
>>>
EFTA00341059
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
> > > >> From: "American Express Travel" <
>>
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > » To:
>>
> > > >> Subject: Invoice for 31AUG15
>>
>>>»
>>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>
>>>»
>>>
> > > >> If airline tickets are purchased for this itinerary:
>>
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>
> > > >> http://myamextravel.com/baggage
>>
>>>»
>>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
EFTA00341060
»»>
> >
> > > >>
> >
>>>»
>>
> > > >> Friday 03 Jul 15
>>
> > > >> Other Information
>>
>>>»
>>
> > >>> CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > > » Monday 31 Aug 15
>>
> > > >> Flight Information
> > > » Date 31 Aug 2015
>>
> > > >> Airline Aeroflot
>>
> > > >> Airline Record Locator
>>
> > > >> Flight/Class SU103 L Economy Class
> >
> > > >> Origin New York, John F Kennedy International
> >
> > > » Destination Moscow, Sheremetyevo
>>
> > > >> Departing 07:10 PM
> >
> > >>> Arriving 11:25 AM 101 Sep 2015
>>
> > > >> Departure Terminal Terminal 1
>>
> > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > >> Estimated Time 9 Hrs 15 Mins
>>
> > > >> Stops Non-stop
>>
> > > >> Seats •
>>
> > > >> Confirmed
> >
> > > >> Entry and Exit Information for Travel
>>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentraltotn/amex for the most up to date and accurate
EFTA00341061
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http:/hvww.americanexpress.com/privacy
>>
>
> > »>
>>>
> > > >> See attached itinerary PDF or link for full terms and conditions.
>>>
> > »>
>>>
> > > >> PDF itinerary attachment:
>>>
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>
>
> > »>
>>>
> > >>> http://www.adobe.com/products/acrobatIreadstep.html
>>
>
»»>
>>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>
>
> > »>
>> >
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> >
> > »>
>>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> >
»»>
EFTA00341062
>>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en
> > t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>
>>>»
>>>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
> >
»»>
>>>
»»>
>>>
> > > >
>>>
> > > >
>>>
> > > >
>>>
> > > >
>>>
> > > >
>>>
> > > > --
>>
> > > > please note
>>>
> > > > The information contained in this communication is
>>>
> > > > confidential, may be attorney-client privileged, may
>>>
> > > > constitute inside information, and is intended only for
>>>
> > > > the use of the addressee. It is the property of
>>>
> > » JEE
>>>
> > > > Unauthorized use, disclosure or copying of this
EFTA00341063
>>>
> > > > communication or any part thereof is strictly prohibited
>>>
> > > > and may be unlawful. If you have received this
>>>
> > > > communication in error, please notify us immediately by
>>>
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>>
> > > > destroy this communication and all copies thereof,
>>>
> > > > including all attachments. copyright -all rights reserved
>>
> > > Privacy Statement I Visit the Centurion Card website
>>>
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>>>
>> >
>>>
> > > O 2015 American Express. All rights reserved
>>>
>> >
>>
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an
> > d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
> >
>> >
>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
EFTA00341064
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or ina
> > ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.corn/traveltermsCalifomia CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>>
>>>
> > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
>>>
>>>
> > Regards,
>>>
> > Natalia Molotkova
>>>
> > Centurion Relationship Manager
>>>
>>>
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer ( ) 08/18/2015 11:39 AM
>>>
>>>
> > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook
a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the
price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we
will have to forfeit the funds on...
>>>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>>>
>>>
>>>
>>>
>>>
EFTA00341065
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>> >
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
>>>
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>
> > Regards,
>>
> > Natalia Molotkova
>>
> > > Centurion Relationship Manager
>> >
>>>
>> >
>>>
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
>>>
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>> >
> > > Sure, let me have a look..
>> >
> > Regards,
>> >
> > > Natalia Molotkova
>> >
> > > Centurion Relationship Manager
>>
>>>.
>>
>>
>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
>>>
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
>> >
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
>>
> > > Customer ) 08/18/2015 07:48 AM
>>
> > > Good morning Natasha...can you please change this ticket for to
EFTA00341066
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> > > >> From: "American Express Travel" <
>>
> > > » Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > » To:
>>
> > > >> Subject: Invoice for 31AUG15
>>
>>>»
>>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > > >> If airline tickets are purchased for this itinerary:
>>
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > >> http://myamextravel.com/baggage
>>
>>>»
>>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
EFTA00341067
> >
> > > >>
> >
>>>»
>>
> > >>> Friday 03 Jul 15
>>
> > > » Other Information
>>
>>>»
>>
> > > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > > » Monday 31 Aug 15
>>
> > > » Flight Information
>>>
>>>»
>>
> > > » Date 31 Aug 2015
>>
> > > » Airline Aeroflot
>>
> > > >> Airline Record Locator
>>
> > > » Flight/Class SU103 L Economy Class
>>
> > > >> Origin New York, John F Kennedy International
>>
> > > » Destination Moscow, Sheremetyevo
>>
> > > » Departing 07:10 PM
>>>
> > »> Arriving 11:25 AM / 01 Sep 2015
>>
> > > >> Departure Terminal Terminal 1
>>
> > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > >> Estimated Time 9 Hrs 15 Mins
>>
> > > » Stops Non-stop
>>
> > > >> Seats •
>>
> > > » Confirmed
>>
> > > >> Entry and Exit Information for Travel
>>>
>>>»
> > > » American Express strongly recommends that
youperiodicallyreviewwww.Visacentraltotn/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
EFTA00341068
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
>>
> > »>
>>>
> > »>
>>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy
>>>
> > »>
>>>
> > > >> See attached itinerary PDF or link for full terms and conditions.
>>>
> > »>
>>>
> > > » PDF itinerary attachment:
>>>
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
> > »>
>>>
> > > >> http://www.adobe.com/products/acrobatireadstep.html
>>>
> > »>
>>>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> >
> > »>
>> >
> > >>> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> >
> > »>
>> >
> > >>> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
EFTA00341069
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en
> > t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>
»»>
>>>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
>>>
> > > > confidential, may be attorney-client privileged, may
>>>
> > > > constitute inside information, and is intended only for
>
> > > > the use of the addressee. It is the property of
>>>
> > » JEE
>>>
> > > > Unauthorized use, disclosure or copying of this
>>>
EFTA00341070
> > > > communication or any part thereof is strictly prohibited
>>>
> > > > and may be unlawful. If you have received this
>>>
> > > > communication in error, please notify us immediately by
>>>
> > » return e-mail or by e-mail to jeevacation@gmail.com , and
>>>
> > > > destroy this communication and all copies thereof,
>>>
> > > > including all attachments. copyright -all rights reserved
>>>
> > > Privacy Statement I Visit the Centurion Card website
>>>
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.corn/phishing
> >
>> >
>>>
> > > O 2015 American Express. All rights reserved
>>>
>> >
>>
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an
> > d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>>>
>> >
>>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by GayotO and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
EFTA00341071
agent for travel suppliers and is not responsible for the actions or ina
> > ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.comltraveltermsCalifomia CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>> >
> > M, according to the fare rules, we can't change the return date to December, due to it
is way past the maximum stay, you will have to purchase new ticket for her. Do you want me
to price new one?
>> >
> > I did email it to the rate desk fro them to double check the rules again, due to the original
ticket was exchanged couple time.
>>>
>>>
» Regards,
>>>
> > Natalia Molotkova
>>>
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
>>>
>>>
» Regards,
>>>
> > Natalia Molotkova
>>
> > Centurion Relationship Manager
>>>
EFTA00341072
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
>>>
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>
> > Thanks,
> > >> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
» » To:
> > » Subject: Invoice for 31AUG15
>>»
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incoming messa es. If you have any questions, please contact
Centurion Travel Service at 1
>>»
> > >> If airline tickets are purchased for this itinerary:
EFTA00341073
>>
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > >> http://myamextravel.com/baggage
>>
>>»
>>
> > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > » Friday 03 Jul 15
>>
> > » Other Information
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>
> > » Monday 31 Aug 15
>>
> > » Flight Information
> > » Date 31 Aug 2015
>>
> > » Airline Aeroflot
>>
> > » Airline Record Locator
>>
> > >> Flight/Class SU103 L Economy Class
>>
> > >> Origin New York, John F Kennedy International
>>
> > >> Destination Moscow, Sheremetyevo
>>
> > » Departing 07:10 PM
>>
EFTA00341074
> > >> Arriving 11:25 AM 101 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
>>>
> > >> Estimated Time 9 Hrs 15 Mins
>>>
> > >> Stops Non-stop
>>>
> > >> Seats •
>>>
> >>> Confirmed
>>>
> > >> Entry and Exit Information for Travel
>>>
>>»
>>>
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
>>>
> > >>
>>>
>>»
>>>
> > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at httpahvww.americanexpress.com/privacy
>>>
> > >> See attached itinerary PDF or link for full terms and conditions.
>>>
>>»
>>
> > » PDF itinerary attachment:
>>
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> >>> http://www.adobe.com/products/acrobat/readstep.html
> > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
EFTA00341075
>>
>
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
>> >
>> »
>> >
> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its
parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for
travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>
>> »
>>
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
may en t
> > er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>> >
>>»
>>
> > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
EFTA00341076
>>
> > > The information contained in this communication is
>>
> > > confidential, may be attorney-client privileged, may
>>>
> > > constitute inside information, and is intended only for
>>>
> > > the use of the addressee. It is the property of
>>>
> » JEE
>>
> > > Unauthorized use, disclosure or copying of this
>>>
> > > communication or any part thereof is strictly prohibited
>>>
> > > and may be unlawful. If you have received this
>>
> > > communication in error, please notify us immediately by
>>>
> > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>
> > > destroy this communication and all copies thereof,
>>
> > > including all attachments. copyright -all rights reserved
>>>
>>>
>>>
>>>
>>>
» Privacy Statement
>
> > Visit the Centurion Card website
>>>
> > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>>>
> > C 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
EFTA00341077
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands > and agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
> >
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html)
> > There is typically no cost to you for most booking efforts Concierge Company and
American Express perform on your behalf, although you are responsible for any purchases
and/or shipping charges you authorize. Fees may apply for meetings and event planning. We
reserve the right to note profile and preference data for servicing purposes.
> > American Express acts solely as sales agent for travel suppliers and is not responsible for
the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay
us commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.corn/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>>>
>>>
> > Res (Natalia Molotkova) 08/18/2015 12:46 PM
>> the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the respond
from the rate desk?
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Response (Natalia Molotkova) 08/18/2015 12:40 PM
>>I
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Customer ) 08/18/2015 12:39 PM
> > ok, so when they get back to you (up to 48 hours from now) just let me know!
>>>
> > On Aug 18, 2015, at 12:34 PM, Natalia Molotkova
wrote:
EFTA00341078
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
> > > Regards,
> > Natalia Molotkova
> > > Centurion Relationshi p Manager
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> > > Customer ) 08/18/2015 12:21 PM
> > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>»
> > > On Au 18, 2015, at 11:53 AM, Natalia Molotkova
czi I> wrote:
> > >
> > >>
>>>>
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
> >>>
>>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Customer 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>>
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > > >
>>>>>
> > > > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
»» > Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > >
EFTA00341079
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ( ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>>>>
> > > » Thanks,
>>>>>
>>>>>>
>>>>>>
>>>>>>
> > > > > » From: "American Express Travel" <
> > > > > » Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > » To:
> > > > > >> Subject: Invoice for 31AUG15
> > > > > >>
> > > > > » DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>>»
> > > > > » If airline tickets are purchased for this itinerary:
> > > > > »Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > » http://myamextravel.com/baggage
>>>>>»
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > » Friday 03 Jul 15
EFTA00341080
> > > > > » Other Information
>>>>>»
> > > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > » Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > >>> Date 31 Aug 2015
> > > > > » Airline Aeroflot
> > > > > »Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > >>> Departing 07:10 PM
> > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops Non-stop
> > > > > >> Seats •
> > > > >>> Confirmed
> > > > > » Entry and Exit Information for Travel
>>>>>»
> > > > > >> American Express strongly
recotrunendsthatyouperiodicallyreviewwww.Visacentral.corn/amex for the most up to date
and accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that site.
> > > > > >>
> > >>>»
> > > > > » You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > >>>»
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
> > >>>»
> > > > > » PDF itinerary attachment:
> > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > > » http://www.adobe.corn/products/acrobat/readstep.html
> > >>>»
> > > > > » Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>>»
> > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
EFTA00341081
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>>»
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > >>
>> > - > >
> > > > >
> > > > > >
> > > > > >
»»»--
> > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing.
> >>>>
> > > > > C 2015 American Express. All rights reserved
EFTA00341082
>>>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.cotn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For moreinformationpleasevisitwww.americanexpress.cotn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > >
> > > > >
> > > > >
> > > > Ire (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
EFTA00341083
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>> >>
> > > Thanks,
»»
> > > > >
> > > > >
> > > > >
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > >> Subject: Invoice for 31AUG15
> > > > >>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
» • - » Friday 03 Jul 15
> > > > >> Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
EFTA00341084
>>>>»
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > >> Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > » Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats •
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.corn/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
EFTA00341085
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
»»>--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>> >>
> > > > 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
EFTA00341086
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
ft tp://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
ft tp://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > Customer a 08/18/2015 12:00 PM
> > ok thanks
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
EFTA00341087
31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>»
> > > > >
>>>>>
> > > > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ( ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>>>>>
> > > » Thanks,
» -»
» - > » From: "American Express Travel"
» - > » Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > » To:
> > > > > » Subject: Invoice for 31AUG15
>>>>>»
> > > > > » DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
EFTA00341088
Centurion Travel Service at 1
>>>>>»
> > > > > » If airline tickets are purchased for this itinerary:
> > > > > »Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > » http://myamextravel.com/baggage
>>>>>»
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > >>>»
> > > > > » Friday 03 Jul 15
> > > > > >> Other Information
>>>>>»
> > > > > >> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > >> Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > >>> Date 31 Aug 2015
> > > > > »Airline Aeroflot
> > > > > »Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > > » Departing 07:10 PM
> > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops Non-stop
> > > > > » Seats IN
> > > > > >> Confirmed
> > > > > » Entry and Exit Information for Travel
>>>>>»
> > > > > »American Express strongly
recornmendsthatyouperiodicallyreviewwww.Visacentral.corn/amex for the most up to date
and accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that site.
> > > > > >>
> > >>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
EFTA00341089
> > >>>»
> > > > > » PDF itinerary attachment:
> > > > >» If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > > » hup://www.adobe.corn/products/acrobattreadstep.html
>>>>>»
> > > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>>»
> > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > >>>»
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > >>
> > > > > >>
> > > > > >
> > > > > >
EFTA00341090
> > > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » TEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.corn/phishing.
> >>>>
> > > > > O 2015 American Express. All rights reserved
>>>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For moreinfonnationpleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > >
EFTA00341091
> > > > >
> > > > >
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>> >>
> > > Thanks,
»»
> > > > >
> > > > >
> > > > >
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > >> Subject: Invoice for 31AUG15
> > > > >>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.comlbaggage
EFTA00341092
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > » Friday 03 Jul 15
> > > > >> Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > » Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats •
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
EFTA00341093
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
EFTA00341094
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>> >>
> > > > C 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
> > Regards,
EFTA00341095
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Customer 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>> >
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>> >
»»
»»
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > » Regards,
> > > Natalia Molotkova
> > - Centurion Rclationshio Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
>> Regards,
> > > > Natalia Molotkova
> > •-• • Centurion Rclationshio Manager
>>
»
> •;-• - _• Hours: Monday through Friday 10:30am to 7:00pm EST
> > ._• • Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >>
> > > Thanks,
>> >>
EFTA00341096
> > > > >
> > > > >
> > > > >
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > » Subject: Invoice for 3IAUG15
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
> > > > » Friday 03 Jul 15
> > > > » Other Information
> > > > >>
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
> > > > >>
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > > >> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > » Stops Non-stop
> > > > » Seats
> > > > » Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
EFTA00341097
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
> > > > >>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
EFTA00341098
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.corn/phishing.
>> >>
> > > > © 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/tenns_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
EFTA00341099
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>> >>
>> >>
>> >>
> > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer (I ) 08/18/2015 07:48 AM
>>> Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >
> > Thanks,
>> >
»»
»»
»»
> > > >> From: "American Express Travel"
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
EFTA00341100
> > > >> Subject: Invoice for 31AUG15
> > »>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1
> > »>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
> > =>>
>> ->
» >> Friday 03 Jul 15
>> -> Other Information
> >
» > >> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > » Monday 31 Aug 15
> > > » Flight Information
> >
> > >> Date 31 Aug 2015
> > - -> Airline Aeroflot
> > - -> Airline Record Locator
> > >> Flight/Class SU103 L Economy Class
> > -> Origin New York, John F Kennedy International
> > > >> Destination Moscow, Sheremetyevo
> > > » Departing 07:10 PM
» = Arriving 11:25 AM / 01 Sep 2015
> > - -> Departure Terminal Terminal 1
> > - -> Arrival Terminal Terminal D - Domestic/Intl
> > - -> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>>> >> Seats
> > > >> Confirmed
> > > >> Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > >»
> > »>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
EFTA00341101
> > »>
> > > >> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > > >> http://www.adobe.corn/products/acrobatIreadstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> > »>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > »>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > »>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341102
> > > >
> > > >
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > O 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by GayotO and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
EFTA00341103
0126
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we can...
but...) and if we can't then forget it...(no need to reserve Dec flight)
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>>>
>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> > > Customer (Ma 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>>
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
EFTA00341104
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>>>
> > » Thanks,
»»
> > > > >
> > > > >
> > > > >
> > > > >> From: "American Express Travel"
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
EFTA00341105
> > > > » Friday 03 Jul 15
> > > > >> Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats •
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
EFTA00341106
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> - • >
>> .- • >
>> .- • >
> > > > >
> > > > >
> > > > > --
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>> >>
> > > > O 2015 American Express. All rights reserved
EFTA00341107
»»
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.corn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
EFTA00341108
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer (I ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>>>
> > Thanks,
>> >
»»
»»
»»
> > > >> From: "American Express Travel" <
> > > » Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > > >> Subject: Invoice for 31AUG15
> > »>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1
> > »>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
»»>
»»>
> > > 1>>
» - -> Friday 03 Jul 15
> > > >> Other Information
> > »>
> > >>> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > » Monday 31 Aug 15
> > > » Flight Information
EFTA00341109
> > »>
> > > >> Date 31 Aug 2015
> > > » Airline Aeroflot
> > = » Airline Record Locator
> > >> Flight/Class SU103 L Economy Class
> > - -> Origin New York, John F Kennedy International
> > >> Destination Moscow, Sheremetyevo
» >> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > - -> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > >> Seats
> > -> Confirmed
> > - -> Entry and Exit Information for Travel
» - ->
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > »>
> > »>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
»»>
> > > >> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > > >> http://www.adobe.corn/products/acrobat/readstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> > »>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
EFTA00341110
»»>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
»»>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>>
> > > C 2015 American Express. All rights reserved
>>>
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
EFTA00341111
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>»
>> >
>»
> > Customer 08/18/2015 12:00 PM
> ok thanks
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova c
wrote:
> >
>> >
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
> » Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
EFTA00341112
>>>
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
> wrote:
>> >
»»
»»
> > > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>» according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>>>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>»
> > > Thanks,
>>>>
> > > > >
> > > > >
> > > > >
> > > > >> From: "American Express Travel"
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > >>> Subject: Invoice for 31AUG15
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
EFTA00341113
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.comlbaggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
>>>i>>>
» - » Friday 03 Jul 15
> > > > >> Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > » Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats •
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
EFTA00341114
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobatIreadstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > please note
> > > > > The information contained in this communication is
EFTA00341115
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>> >>
> > > > C 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.comihelpitenns_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.cotn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
EFTA00341116
> > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer (I ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >
> > Thanks,
>> >
»»
»»
»»
> > > >> From: "American Express Travel"
> > > » Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > > >> Subject: Invoice for 31AUG15
> > »>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
EFTA00341117
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>> >>
»»>
»»>
> > > » Friday 03 Jul 15
> > - -> Other Information
» - ->
» >> CITIZENS OF MUST CARRY A VALID PASSPORT
> > - -> Monday 31 Aug 15
» - -> Flight Information
» - ->
> > > » Date 31 Aug 2015
> > > » Airline Aeroflot
> > = >> Airline Record Locator
> > - -> Flight/Class SU103 L Economy Class
> > - -> Origin New York, John F Kennedy International
> > - -> Destination Moscow, Sheremetyevo
» - -> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic Intl
> > - -> Estimated Time 9 Hrs 15 Mins
> > --> Stops Non-stop
> > -> Seats
> > -> Confirmed
> > - -> Entry and Exit Information for Travel
» - ->
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > »>
> > »>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
> > »>
> > > >> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>»
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
EFTA00341118
»»>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
»»>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»>
»»>
>> >>
> > > >
>> >>
>> >>
>> >>
> > > > --
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
EFTA00341119
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > C 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>> >
>> >
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
EFTA00341120
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > Customer ( ) 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook
a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the
price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we
will have to forfeit the funds on...
>> >
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> >
>>>
>>>
> > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
> > >
> > >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>>
> > Thanks,
EFTA00341121
> > > >> From: "American Express Travel" SS>
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > >>> Subject: Invoice for 31AUG15
> > »>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > »>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
>>>»
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > >>> Friday 03 Jul 15
> > > >> Other Information
>>>»
> > > >> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > » Monday 31 Aug 15
> > > >> Flight Information
>>>»
> > > » Date 31 Aug 2015
> > > >> Airline Aeroflot
> > > >> Airline Record Locator
> > > >> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
> > > >> Destination Moscow, Sheremetyevo
> > > >> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > >> Estimated Time 9 Hrs 15 Mins
> > > >> Stops Non-stop
> > »> Seats •
> > > >> Confirmed
> > > >> Entry and Exit Information for Travel
> > »>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > >>
> > > >>
EFTA00341122
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http:/hvww.americanexpress.com/privacy.
»»>
> > > >> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > > >> http://www.adobe.corn/products/acrobattreadstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> > »>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > »>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > »>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»>
»»>
>> >>
EFTA00341123
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>>
> > > C 2015 American Express. All rights reserved
>>>
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
EFTA00341124
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>> >
>> >
>> >
> > Wire (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December, due to it
is way past the maximum stay, you will have to purchase new ticket for her. Do you want me
to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the original
ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > Customer (I ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>
> > Thanks,
>>>
>> >
>> >
>> >
> > >> From: "American Express Travel"
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> > >> Subject: Invoice for 31AUG15
>>»
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incoming messages. If you have any questions, please contact
EFTA00341125
Centurion Travel Service at 1
>> »
> > >> If airline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > » http://myamextravel.com/baggage
>>»
> > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
»»
»»
»»
»»
»»
»»
>> »
»» Friday 03 Jul 15
> >>> Other Information
> > >>
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> >>> Flight Information
> > >>
> > » Date 31 Aug 2015
> > >> Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> > >> Destination Moscow, Sheremetyevo
> > >> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > >> Seats •
> >>> Confirmed
> > >> Entry and Exit Information for Travel
> > >>
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
>>»
>>»
> > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanapress.com/privacy.
>>»
> > >> See attached itinerary PDF or link for full terms and conditions.
>>»
> > >> PDF itinerary attachment:
EFTA00341126
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
> >>> hup://www.adobe.corn/products/acrobat/readstep.html
>>»
> > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>> »
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
>> »
> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its
parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for
travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
may en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>»
> > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
> > > please note
> > > The information contained in this communication is
EFTA00341127
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.corn/phishing.
>>
> > m 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visit www.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
EFTA00341128
> Response (Natalia Molotkova) 08/18/2015 01:14 PM
> Ok, let us see what rate desk will say...
> Regards,
> Natalia Molotkova
> Centurion Relationshi • Mana er
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer 08/18/2015 01:09 PM
> Thanks. I see you reserved the ticket. Totally fine just in case! Sony, II having computer
issues or I would have responded sooner.
> Sent from my iPhone
> > On Aug 18, 2015, at 12:46 PM, Natalia Molotkova
wrote:
>>
>>>
> > aR ise (Natalia Molotkova) 08/18/2015 12:46 PM
>> the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the respond
from the rate desk?
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Response (Natalia Molotkova) 08/18/2015 12:40 PM
>>I
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Customer 08/18/2015 12:39 PM
> > ok, so when they get back to you (up to 48 hours from now) just let me know!
>>>
> > On Aug 18, 2015, at 12:34 PM, Natalia Molotkova
wrote:
>>
>> >
>»
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
EFTA00341129
»>
»>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer 08/18/2015 12:21 PM
> > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>>»
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > » Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationshi Mana er
>>»
>>»
> > » Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer =Ma 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > >
> > > > >
> > > > >
> > > > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > > > Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > >
> > > > >
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > > > >
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
>»» Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > >
EFTA00341130
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ( ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts l
>>>>>
> > > » Thanks,
>>>>>
>>>>>>
>>>>>>
>>>>>>
> > > > > » From: "American Express Travel" <
> > > > > » Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > » To:
> > > > > >> Subject: Invoice for 31AUG15
>>>>>»
> > > > > » DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>>»
> > > > > » If airline tickets are purchased for this itinerary:
> > > > > »Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > » http://myamextravel.com/baggage
>>>>>»
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details:
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > » Friday 03 Jul 15
> > > > > » Other Information
>>>>>»
> > > > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > » Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > >>> Date 31 Aug 2015
> > > > > » Airline Aeroflot
EFTA00341131
> > > > > »Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > >>> Departing 07:10 PM
> > > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops Non-stop
> > > > > >> Seats •
> > > > > >> Confirmed
> > > > > » Entry and Exit Information for Travel
> > >>>»
> > > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > > >>
> > >>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>>»
> > > > > » PDF itinerary attachment:
> > > > > » If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > > » http://www.adobe.corn/products/acrobat/readstep.html
>>>>>»
> > > > > » Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>>»
> > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > >>>»
> > > > > » Intermediary Disclosure. Amex assists you in finding travel suppliers and
EFTA00341132
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > >>
>>
>> > I>
> > > > > >
> > > > > >
> > > > > > --
> > > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
> >>>>
> > > > > © 2015 American Express. All rights reserved
>>>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
EFTA00341133
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.cotn/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > >
> > > > >
> > > > >
> > > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
EFTA00341134
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >>
> > » Thanks,
»»
> > > > >
> > > > >
>>>>>
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > >> Subject: Invoice for 31AUG15
> > > > >>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
» - • » Friday 03 Jul 15
> > > > >> Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
> > > > >>
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
EFTA00341135
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats •
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
EFTA00341136
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >>
> > > > 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
EFTA00341137
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>> >>
>> >>
>>>>
> > > Customer 08/18/2015 12:00 PM
> > ok thanks
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>> >>
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>> >>
> > > > >
> > > > >
> > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > > M, according to the fare rules, we can't change the return date to December,
EFTA00341138
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>>>>
> > > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > > Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > > Customer ( ) 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>>>>>
> > > » Thanks,
>>>>>
>>>>>>
» - > » From: "American Express Travel" <
» - > » Date: June 26 2015 at 6:34:07 PM EDT
> > > > > » To:
> > > > > >> Subject: Invoice for 31AUG15
>>>>>»
> > > > > » DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>>»
> > > > > » If airline tickets are purchased for this itinerary:
> > > > > »Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > » http://myamextravel.com/baggage
>>>>>»
> > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please click
EFTA00341139
on the link to view your trip details:
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > » Friday 03 Jul 15
> > > > > >> Other Information
>>>>>»
> > > > > >> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > >> Monday 31 Aug 15
> > > > > » Flight Information
>>>>>»
> > > > >>> Date 31 Aug 2015
> > > > > »Airline Aeroflot
> > > > > »Airline Record Locator
> > > > >» Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > > » Departing 07:10 PM
> > > > > »Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > »Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > >> Stops Non-stop
> > > > > >> Seats IN
> > > > > >> Confirmed
> > > > > » Entry and Exit Information for Travel
>>>>>»
> > > > > »American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > > >>
> > >>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>>»
> > > > > » PDF itinerary attachment:
> > > > > » If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>>»
> > > > > » http://www.adobe.corn/products/acrobat/readstep.html
>>>>>»
> > > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
EFTA00341140
> > >>>»
> > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>>»
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role, we are
acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals, and from time to time may also provide incentives to our travel counselors. Certain
suppliers may also provide compensation to us for various marketing and administrative
services that we perform for them, such as granting them access to our marketing channels,
participating in marketing programs and supporting technology initiatives. In addition, we
receive compensation from suppliers when customers use the American Express Card or
other American Express products to pay for supplier products and services. From time to time
w e ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > >>>»
> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > >>
> > > > > >>
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > --
> > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
> > > > » TEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
EFTA00341141
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
> >>>>
> > > > > C 2015 American Express. All rights reserved
>>>>>
> > > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>>>>
> > > > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > > >
> > > > >
>>>>>
> > > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
EFTA00341142
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>> >>
> > > Thanks,
»»
>>>>>
>>>>>
>>>>>
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > » Subject: Invoice for 31AUG15
> > > > >>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
EFTA00341143
> > > > >>
> > > > >>
>>>>»
> > > > » Friday 03 Jul 15
> > > > >> Other Information
> > > > >>
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
> > > > >>
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > >> Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > » Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats •
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.cotn/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobatheadstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
EFTA00341144
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
( I ) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
EFTA00341145
usatamericanexpress.com/phishing.
»»
> > > > C 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.coun/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk.
might take up to 48 hours.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Customer ) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
EFTA00341146
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>> >
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>> >
»»
»»
> > > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Rclationshio Manager
>> >>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
> -• Hours: Monday through Friday 10:30am to 7:00pm EST
> > -- Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >>
> > » Thanks,
»»
>>>>>
>>>>>
>>>>>
> > > > >> From: "American Express Travel"
> > > > >> Date: June 26. 2015 at 6:34:07 PM Ft)!
> > > > »To:
> > > > >> Subject: Invoice 31AUG15
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
EFTA00341147
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.comlbaggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > >>
>>>i>>>
>>>>>>
> > > > » Friday 03 Jul 15
> > > > >> Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats •
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
EFTA00341148
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
> > > > >>
> > > > >
> > > > >
EFTA00341149
> > > » please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
»»
> > > > 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>> >>
EFTA00341150
»»
»»
> > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts l
>> >
> > Thanks,
>> >
>> >>
>> >>
>> >>
> > > >> From: "American Express Travel" G
> > -> Date: June 26, 2015 at 6:34:07 PM EDT
» -> To:
> > -> Subject: Invoice for 31AUG15
> 11->
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > »>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
EFTA00341151
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>> Friday 03 Jul 15
> > > >> Other Information
• - -> CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > > » Flight Information
> > »>
» > » Date 31 Aug 2015
> > - -> Airline Aeroflot
> > - -> Airline Record Locator
> > >> Flight/Class SU103 L Economy Class
> > -> Origin New York, John F Kennedy International
> > - -> Destination Moscow, Sheremetyevo
» - -> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > - -> Departure Terminal Terminal 1
> > - -> Arrival Terminal Terminal D - Domestic/Intl
> > -> Estimated Time 9 Hrs 15 Mins
-> Stops Non-stop
-> Seats •
-> Confirmed
-> Entry and Exit Information for Travel
> > > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
»»>
> > »>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http:/hvww.americanexpress.com/privacy.
»»>
> > > >> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > > >> http://www.adobe.corn/products/acrobat/readstep.html
> > »>
EFTA00341152
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
»»>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
EFTA00341153
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>> >
> > > C 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visit www.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
>> >
>> >
>> >
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
> > Regards,
> > Natalia Molotkova
EFTA00341154
> > Centurion Relationshi • Mana •er
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer ( ) 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we can...
but...) and if we can't then forget it...(no need to reserve Dec flight)
> >
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > >
> > > >
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>» according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationshi Mana er
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
EFTA00341155
»»
»»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >>
> > > Thanks,
»»
> > > > >
> > > > >
>>>>>
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > >> Subject: Invoice for 31AUG15
> > > > >>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
>>>>»
> > > > » Friday 03 Jul 15
> > > > >> Other Information
> > > > >>
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > » Monday 31 Aug 15
> > > > » Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > » Airline Aeroflot
EFTA00341156
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats •
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
»»»
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
EFTA00341157
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>
>>>i>>
>>>i>>
> > > > >
> > > > >
»»>--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
> > > > © 2015 American Express. All rights reserved
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
EFTA00341158
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > aR ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
EFTA00341159
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> -> From: "American Express Travel" <
> > -> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > > >> Subject: Invoice for 31AUG15
»»>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > »>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://myamextravel.com/baggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>> ->
» -> Friday 03 Jul 15
>> >> Other Information
»»>
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
- >> Flight Information
> >
» - -> Date 31 Aug 2015
> > - -> Airline Aeroflot
> > - -> Airline Record Locator
> > > >> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
> > > >> Destination Moscow, Sheremetyevo
> > > » Departing 07:10 PM
> > > » Arriving 11:25 AM / 01 Sep 2015
EFTA00341160
> > > >> Departure Terminal Terminal I
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > » Estimated Time 9 Hrs 15 Mins
> > > » Stops Non-stop
> > >> Seats
> > >> Confirmed
> > -> Entry and Exit Information for Travel
> >
> > > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > »>
> > »>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http:thvww.americanexpress.com/privacy.
> > »>
> > > >> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > > >>
> > > >> http://www.adobe.corn/products/acrobat/readstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> > »>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > > >>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
EFTA00341161
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
»»>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.corn/phishing.
>>>
> > > C 2015 American Express. All rights reserved
>>>
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
EFTA00341162
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visit www.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > Customer 08/18/2015 12:00 PM
> ok thanks
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova c
wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Customer 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>> >
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > > 'rise (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
EFTA00341163
want me to price new one?
>>>>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
EFTA00341164
> > > > >>
> > > > >>
> > > > >>
> > > > >>
>
>> >> Friday 03 Jul 15
> > > > >> Other Information
> > > > >>
> > > > >> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > >> Monday 31 Aug 15
> > > > >> Flight Information
> > > > >>
> > > > » Date 31 Aug 2015
> > > > >> Airline Aeroflot
> > > > » Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
> > > > >> Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats El
> > > > >> Confirmed
> > > > » Entry and Exit Information for Travel
> > > > >>
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > > » PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>»
> > > > >> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > > > >>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
EFTA00341165
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
(1) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>i>>
>>>i>>
> > > > >
> > > > >
> > > > > --
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > » JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
EFTA00341166
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
»»
> > > > 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visitwww.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > > >
>> >>
>> >>
> > > ilaise (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
EFTA00341167
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >
> » Thanks,
>> >
»»
» - _--
> - _--
> > -> From: "American Express Travel" <
> > -> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > > >> Subject: Invoice for 31AUG15
»»>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1
> > »>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://myamextravel.comfbaggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
»»>
»»>
»»>
> > > >>
»»>
»»>
EFTA00341168
> > »>
> > >>> Friday 03 Jul 15
> > > » Other Information
>> >> >
» >> CITIZENS OF MUST CARRY A VALID PASSPORT
>> -> Monday 31 Aug 15
» -> Flight Information
> >
> > > >> Date 31 Aug 2015
> > > » Airline Aeroflot
> > > >> Airline Record Locator
> > >> Flight/Class SU103 L Economy Class
> > • - -> Origin New York, John F Kennedy International
> > • - -> Destination Moscow, Sheremetyevo
» • - -> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > • - -> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > » Estimated Time 9 Hrs 15 Mins
> > > >> Stops Non-stop
> > >> Seats
> > >> Confirmed
> > • - -> Entry and Exit Information for Travel
>> > >>
> > > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > »>
> > »>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
> > »>
> > > >> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > > >> http://www.adobe.com/products/acrobat/readstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> > »>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
EFTA00341169
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
»»>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.corn/phishing.
>> >
> > > C 2015 American Express. All rights reserved
EFTA00341170
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/helpitenns_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visit www.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Customer ) 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook
a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the
price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we
will have to forfeit the funds on...
>>>
EFTA00341171
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova < a>
wrote:
>>
>> >
>> >
> > > al ce (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >
> » Thanks,
>> >
»»
» - -
>> - _--
> > -> From: "American Express Travel"
> > -> Date: June 26, 2015 at 6:34:07 PM EDT
» -> To:
> > -> Subject: Invoice for 31AUG15
> ->
> > -> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > »>
EFTA00341172
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
» ->
» >> Friday 03 Jul 15
>> -> Other Information
>>>>>
> > >>> CITIZENS OF MUST CARRY A VALID PASSPORT
» > » Monday 31 Aug 15
» --> Flight Information
> >
» - -> Date 31 Aug 2015
> > - -> Airline Aeroflot
> > >> Airline Record Locator
> > > >> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> > >> Destination Moscow, Sheremetyevo
» - -> Departing 07:10 PM
> > - -> Arriving 11:25 AM / 01 Sep 2015
> > - -> Departure Terminal Terminal 1
> > - -> Arrival Terminal Terminal D - Domestic/Intl
> > - -> Estimated Time 9 Hrs 15 Mins
> > > >> Stops Non-stop
> > »> Seats •
> > > >> Confirmed
> > > >> Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > »>
> > »>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http:/Avww.americanexpress.com/privacy.
> > »>
> > > >> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
EFTA00341173
> > »>
> > > >> hup://www.adobe.corn/products/acrobat/readstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> > »>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > »>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
EFTA00341174
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.corn/phishing.
>>>
> > > C 2015 American Express. All rights reserved
>>>
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
> > >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http:/Avww.maps.google.cotn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i na ctions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other
incentives for reaching sales targets or other goals, and may also provide incentives to our
travel counselors. For more information please visit www.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > =1 according to the fare rules, we can't change the return date to December, due to it
EFTA00341175
is way past the maximum stay, you will have to purchase new ticket for her. Do you want me
to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the original
ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>> >
>> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>> >
>> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >
> > Thanks,
> > >> From: "American Express Travel"
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> > >> Subject: Invoice for 31AUG15
>>»
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incoming messa es. If you have any questions, please contact
Centurion Travel Service at 1 •
>> »
> > >> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://myamextravel.comJbaggage
>>»
> > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
EFTA00341176
the link to view your trip details:
> > >>
> > >>
> > >>
> > >>
> > »
>>»
>>»
>> » Friday 03 Jul 15
> >>> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> >» Flight Information
>>»
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> > >> Destination Moscow, Sheremetyevo
> > » Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > >> Seats •
> >>> Confirmed
> > >> Entry and Exit Information for Travel
>>»
> > >> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
>>»
>>»
> > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
>>»
> > >> See attached itinerary PDF or link for full terms and conditions.
>>»
> > » PDF itinerary attachment:
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> »
> > >> hup://www.adobe.corn/products/acrobat/readstep.html
>>»
> > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>> »
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
EFTA00341177
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
>> »
> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its
parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for
travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>> »
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
may en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > >>
> > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
»»
»»
>> >
>> >
>> >
>> >
>> >
> > > --
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com, and
EFTA00341178
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.corn/phishing.
>>>
> > © 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service provider and
the Card Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
>>
>
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayot© and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i nactions of such suppliers.
We want you to be aware that certain suppliers pay us commissions and other incentives for
reaching sales targets or other goals, and may also provide incentives to our travel
counselors. For more information please visit www.americanexpress.com/travelterms
California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-
0126
> >
>>
>
>>
>
> From:
> Content-Type: multipart/altemative;
> boundaryple-Mail-B39BF4A2-F1F8-4A9D-AD07-668381C04D9D
> Thanks. I see you reserved the ticket. Totally fine just in case! Sony, having computer
issues or I would have responded sooner.
> Sent from my iPhone
EFTA00341179
> On Aug 18, 2015, at 12:46 PM, Natalia Molotkova <
wrote:
> Response (Natalia Molotkova) 08/18/2015 12:46 PM
> =I the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the respond
from the rate desk?
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 12:40 PM
>I
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 12:39 PM
EFTA00341180
> ok, so when they get back to you (up to 48 hours from now) just let me know!
> On Aug 18, 2015, at 12:34 PM, Natalia Molotkova <
wrote:
>>>
>>>
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Customer ( ) 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we can...
but...) and if we can't then forget it...(no need to reserve Dec flight)
>>
>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
>> Regards,
> > > Natalia Molotkova
EFTA00341181
> > > Centurion Relationship Manager
>:>.
> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> > > Customer ( ) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
> > >
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > > >
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> > > >
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>» Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
EFTA00341182
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
>>> Regards,
>>> Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
>>>>
>>> Thanks,
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
EFTA00341183
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> >>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
> > > > >>
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> >>>»
>>>>» Friday 03 Jul 15
> > > > >> Other Information
> > > > >>
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>>>» Monday 31 Aug 15
>>>>» Flight Information
> > > > >>
>>>>» Date 31 Aug 2015
> > > > » Airline Aeroflot
> > > > » Airline Record Locator
EFTA00341184
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
>>>>» Destination Moscow, Sheremetyevo
>>>>» Departing 07:10 PM
> > > > »Arriving 11:25 AM/ 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>>>» Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats •
> > > > >> Confirmed
>>>>» Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
> > > > >>
> > > > >>
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > > > >>
> > > > >> See attached itinerary PDF or link for full terms and conditions.
> > > > >>
>>>>» PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > > > >>
EFTA00341185
> > > > >> http://www.adobe.corn/products/acrobat/readstep.html
> > > > >>
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > > > >>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
> > > > >>
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
( I ) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > > > >>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma
> y en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > > > >>
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > >>
EFTA00341186
> > > > > --
>
> > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>» JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing .
>> >>
>>>> 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
EFTA00341187
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd
> s an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or
> i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >>
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > =1 according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
EFTA00341188
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts
> > >
>> Thanks,
EFTA00341189
> > > >> From: "American Express Travel" <
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»To:
> > > >> Subject: Invoice for 31AUG15
>>>>>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>»
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.comlbaggage
»»>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > » Friday 03 Jul 15
> > > » Other Information
»»>
> > > » CITIZENS OF MUST CARRY A VALID PASSPORT
EFTA00341190
> > >>> Monday 31 Aug 15
> > > >> Flight Information
> > »>
> > > >> Date 31 Aug 2015
> > > >> Airline Aeroflot
> > > >> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
> > > » Destination Moscow, Sheremetyevo
> > > >> Departing 07:10 PM
> > >>> Arriving 11:25 AM 101 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > >> Estimated Time 9 Hrs 15 Mins
> > > >> Stops Non-stop
> > »> Seats •
> > > >> Confirmed
> > > » Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
»»>
»»>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americancxpress.com/privacy.
»»>
EFTA00341191
> > > >> See attached itinerary PDF or link for full terms and conditions.
»»>
>>>» PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > > >> http://www.adobe.corn/products/acrobat/readstep.html
»»>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> en t er into other business relationships with suppliers and these arrangements, including
EFTA00341192
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>»
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»>
»»>
>> >>
>> >>
>> >>
>> >>
>> >>
> > > > --
>
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
EFTA00341193
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.corn/phishing
>> >
> > > CJ 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.comltravelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
EFTA00341194
> > Customer ( ) 08/18/2015 12:00 PM
> ok thanks
>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
>»
>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk.
might take up to 48 hours.
>> Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( ) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me
know the price of this reservation as well as the price we paid for this current ticket for Aug.
31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>>>>
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
EFTA00341195
>>>>S according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>> Regards,
>>> Natalia Molotkova
> > > > Centurion Relationship Manager
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
>>> Regards,
>>> Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
EFTA00341196
shift starts....!
>>»
>>» Thanks,
>>»
>>>»
>>>»
>>>»
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>»»To:
>>>>» Subject: Invoice for 3IAUG15
>>>>>>
> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://myamextravel.com/baggage
> > > > >>
> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
EFTA00341197
> >>>»
> > > > >> Friday 03 Jul 15
>
> > > > >> Other Information
>
> > > > >>
> > > > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > > > >> Monday 31 Aug 15
>
> > > > >> Flight Information
>
> > > > >>
>
> > > > » Date 31 Aug 2015
> > > > >> Airline Aeroflot
>
> > > > >> Airline Record Locator
>
> > > > >> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > » Destination Moscow, Sheremetyevo
>
> > > > >> Departing 07:10 PM
>
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
>
> > > > » Estimated Time 9 Hrs 15 Mins
>
> > > > » Stops Non-stop
> > > > » Seats El
> > > > >> Confirmed
>
> > > > » Entry and Exit Information for Travel
>
> > > > >>
>
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
EFTA00341198
> > > > >>
> >>>»
> > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > > > >>
> > > > >> See attached itinerary PDF or link for full terms and conditions.
> > > > >>
>>>>» PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > > > >>
> > > > >> httplAvww.adobe.corn/products/acrobat/readstep.html
> > > > >>
> > > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > > > >>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before
your trip regarding the existence and amount of such charges.
> > > > >>
> > > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable for any
loss, injury, expense or damage to persons or property resulting, directly or indirectly, from
( I) the acts of omissions of travel suppliers, including but not limited to delays,
overbooking's, cancellation of services, cessation of operations, accidents or failures of
equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes,
floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
> > > > >>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
EFTA00341199
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma
> y en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
»»>--
>
>>>> please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
EFTA00341200
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing .
>> >>
> > > > O 2015 American Express. All rights reserved
>> >>
> > > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understa nd
> s an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>> >>
> > > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.cotn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the action s or
> i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
EFTA00341201
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#I022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > >
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>> Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > >
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
EFTA00341202
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>> >
>» Thanks,
>> >
»»
»»
»»
> > > >> From: "American Express Travel" <
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > > >> Subject: Invoice for 31AUG15
> > »>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
»»>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> hup://myamextravel.com/baggage
»»>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
EFTA00341203
the link to view your trip details:
>
>>>»
>
> > »>
>
> > »>
>>>»
>
> > »>
>
> > »>
>
> > »>
>
> > >>> Friday 03 Jul 15
> > > » Other Information
>
»»>
>
> > >>> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > >> Monday 31 Aug 15
>
> > > >> Flight Information
>
> > »>
>
> > > » Date 31 Aug 2015
>
> > > >> Airline Aeroflot
> > > >> Airline Record Locator
>
> > > >> Flight/Class SU103 L Economy Class
>
> > > >> Origin New York, John F Kennedy International
> > > >> Destination Moscow, Sheremetyevo
>
> > > >> Departing 07:10 PM
>
> > >>> Arriving 11:25 AM / 01 Sep 2015
>
> > > >> Departure Terminal Terminal 1
>
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > >> Estimated Time 9 Hrs 15 Mins
>
> > > >> Stops Non-stop
>
EFTA00341204
> > > >> Seats •
> > > >> Confirmed
> > > >> Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
»»>
»»>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http:/hvww.americanexpress.com/privacy.
»»>
> > > >> See attached itinerary PDF or link for full terms and conditions.
»»>
>>>» PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.com/products/acrobat/readstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
EFTA00341205
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
>>>»
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBIN600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
»»>
»»>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
> > > > please note
> > > > The information contained in this communication is
EFTA00341206
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
>>» return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.coun/phishing
>> >
> > >1) 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>> >
EFTA00341207
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/tenns_maps.html) . For "Map Legal Notices" click here:
(http:/Avww.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.comltravelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Customer ( ) 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook
a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the
price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we
will have to forfeit the funds on...
>>
>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
EFTA00341208
>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > =I according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
> > >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>> Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
EFTA00341209
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ( 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>»
>> Thanks,
>»
>>»
>>»
>>»
> > > >> From: "American Express Travel" <
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»To:
> > > » Subject: Invoice for 31AUG15
>>>>>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>.»
> > > >> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://myamextravel.comlbaggage
»»>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>>>>
»»>
EFTA00341210
> > >>> Friday 03 Jul 15
>
> > > » Other Information
>
»»>
> > >>> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > » Monday 31 Aug 15
>
> > > » Flight Information
>
> > > >>
> > > » Date 31 Aug 2015
> > > » Airline Aeroflot
>
> > > » Airline Record Locator
>
> > > >> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
> > > » Destination Moscow, Sheremetyevo
>
> > > » Departing 07:10 PM
>
> > >>> Arriving 11:25 AM 101 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
>
> > > >> Estimated Time 9 Hrs 15 Mins
>
> > > » Stops Non-stop
> > »> Seats •
>
> > > » Confirmed
>
> > > >> Entry and Exit Information for Travel
EFTA00341211
»»>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
»»>
»»>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
»»>
> > > >> See attached itinerary PDF or link for full terms and conditions.
»»>
> > > » PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > > >> http://www.adobe.corn/products/acrobat/readstep.html
»»>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
EFTA00341212
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control ofAmex.
»»>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
»»>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
»»>
»»>
>> >>
> > > > --
>
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
EFTA00341213
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.corn/phishing
> > >
> > > O 2015 American Express. All rights reserved
> > >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
> > >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by GayotO and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
EFTA00341214
(http://www.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwvvw.americanexpress.corn/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
» =1 , according to the fare rules, we can't change the return date to December, due to it
is way past the maximum stay, you will have to purchase new ticket for her. Do you want me
to price new one?
>>>
> > I did email it to the rate desk fro them to double check the rules again, due to the original
ticket was exchanged couple time.
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>
>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
EFTA00341215
>>
>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> > Thanks,
>»
>»
>»
> > >> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
» » To:
> > >> Subject: Invoice for 31AUG15
>>>>
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incoming messa es. If you have any questions, please contact
Centurion Travel Service at 1
>>»
> > >> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
EFTA00341216
> > >> http://myamextravel.comThaggage
>>»
> > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > >>
>>» Friday 03 Jul 15
> > >> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>» Monday 31 Aug 15
> >>> Flight Information
>>»
>>» Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> > >> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> > >> Destination Moscow, Sheremetyevo
> > » Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
EFTA00341217
> > >> Arrival Terminal Terminal D - Domestic/Intl
>>» Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > >> Seats •
> >>> Confirmed
> > >> Entry and Exit Information for Travel
> > >>
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
> > >>
> > >> See attached itinerary PDF or link for full terms and conditions.
> > >>
> > » PDF itinerary attachment:
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
> > >> http://www.adobe.com/products/acrobat/readstep.html
>>»
> > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
EFTA00341218
trip regarding the existence and amount of such charges.
>> »
> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its
parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for
travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > >>
> > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBW600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
EFTA00341219
> > >
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing .
>>>
> > © 2015 American Express. All rights reserved
>>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on the
EFTA00341220
terms of any contract between the service provider and the Card Member) is against the
service provider and not against Concierge Company and/or American Express. Concierge
Company and/or American Express shall not be liable for loss, damage, or other claim with
respect to any services or products provided to Card Member by service provider. Service
provider rates and availability are subject to change.
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by GayotC) and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.corn/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
>>>
>>>
> Response (Natalia Molotkova) 08/18/2015 12:34 PM
> Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to rate
desk.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00341221
> Customer ( ) 08/18/2015 12:21 PM
> Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we can...
but...) and if we can't then forget it...(no need to reserve Dec flight)
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
wrote:
>>>
>>>
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>
> > Customer ( ) 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook
a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the
price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we
will have to forfeit the funds on...
>>
>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> >
>>>
> > >
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > =1, according to the fare rules, we can't change the return date to December, due to
EFTA00341222
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
EFTA00341223
>>>
>> Thanks,
> > > >> From: "American Express Travel" C
> > > » Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > > >> Subject: Invoice for 31AUG15
> > »>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1 •
> > > >>
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
> > > >>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
EFTA00341224
»»>
> > >>> Friday 03 Jul 15
> > > » Other Information
»»>
> > >>> CITIZENS OF MUST CARRY A VALID PASSPORT
> > > >> Monday 31 Aug 15
> > > >> Flight Information
> > »>
> > > » Date 31 Aug 2015
> > > >> Airline Aeroflot
> > > >> Airline Record Locator
> > > >> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
> > > >> Destination Moscow, Sheremetyevo
> > > >> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > >> Estimated Time 9 Hrs 15 Mins
> > > » Stops Non-stop
> > >>> Seats
> > > >> Confirmed
> > > >> Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
EFTA00341225
»»>
»»>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
»»>
> > > >> PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > > >> http://www.adobe.corn/products/acrobat/readstep.html
»»>
> > >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
EFTA00341226
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
»»>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
»»>
»»>
>> >>
>> >>
>> >>
>> >>
>> >>
> > > > --
>
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
EFTA00341227
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.corn/phishing
>> >
> > > © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
EFTA00341228
pleasevisitwww.americanexpress.comltravelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
» according to the fare rules, we can't change the return date to December, due to it
is way past the maximum stay, you will have to purchase new ticket for her. Do you want me
to price new one?
>>>
> > I did email it to the rate desk fro them to double check the rules again, due to the original
ticket was exchanged couple time.
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>
>>
> > Response (Administrator) 08/18/2015 07:48 AM
EFTA00341229
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>>
>
> > Thanks,
>>>
>»
>»
>> >
> > >> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
» » To:
> > >> Subject: Invoice for 31AUG15
»»
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incomin messa es. If you have any questions, please contact
Centurion Travel Service at 1 •
»»
> > >> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> »> hup://myamextravel.corn/baggage
> > >>
> > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
EFTA00341230
»»
> > >>
>
»»
>
»»
> > >>
>
>> »
>
>> »
>
> > » Friday 03 Jul 15
>
> > » Other Information
> > >>
>
> > >> CITIZENS OF MUST CARRY A VALID PASSPORT
>
> > » Monday 31 Aug 15
>
> > >> Flight Information
>
> > >>
>
> > » Date 31 Aug 2015
>
> > » Airline Aeroflot
>
> > >> Airline Record Locator
> > >> Flight/Class SU103 L Economy Class
>
> > >> Origin New York, John F Kennedy International
>
> > » Destination Moscow, Sheremetyevo
>
> > >> Departing 07:10 PM
>
> > >> Arriving 11:25 AM / 01 Sep 2015
>
> > >> Departure Terminal Terminal 1
>
> > >> Arrival Terminal Terminal D - Domestic/Intl
>
> > >> Estimated Time 9 Hrs 15 Mins
> > » Stops Non-stop
>
>> » Seats •
>
EFTA00341231
> >>> Confirmed
> > >> Entry and Exit Information for Travel
>>»
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
> > >>
> > >> See attached itinerary PDF or link for full terms and conditions.
> > >>
> > » PDF itinerary attachment:
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>
> >>> http://www.adobe.corn/products/acrobat/readstep.html
>>»
> > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»
> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its
parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for
travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
EFTA00341232
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control ofAmex.
»»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > >>
> > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBW600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
>> »
>> »
>> >
>> >
>> >
>> >
>> >
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
EFTA00341233
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing .
>>>
> > © 2015 American Express. All rights reserved
>>
>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on the
terms of any contract between the service provider and the Card Member) is against the
service provider and not against Concierge Company and/or American Express. Concierge
Company and/or American Express shall not be liable for loss, damage, or other claim with
respect to any services or products provided to Card Member by service provider. Service
provider rates and availability are subject to change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
EFTA00341234
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/tenns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.corn/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> Customer ( ) 08/18/2015 12:00 PM
> ok thanks
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova c
wrote:
>>>
>>>
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00341235
>>
>
> > Customer ( ) 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook
a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the
price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we
will have to forfeit the funds on...
>>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> >
> >>
>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > =I according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you want
me to price new one?
> > >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
EFTA00341236
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
>»
>> Thanks,
>»
>>»
>>»
>>»
> > > >> From: "American Express Travel" <
> > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>»»To:
> > > >> Subject: Invoice for 3 lAUG15
>>>>>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please contact
Centurion Travel Service at 1 •
>>>.»
> > > >> If airline tickets are purchased for this itinerary:
EFTA00341237
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >> http://myamextravel.com/baggage
> > »>
> > > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > > » Friday 03 Jul 15
> > > » Other Information
> > »>
> > > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>>» Monday 31 Aug 15
>>>» Flight Information
»»>
>>>» Date 31 Aug 2015
> > > » Airline Aeroflot
> > > >> Airline Record Locator
> > > >> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
> > > >> Destination Moscow, Sheremetyevo
>>>» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
EFTA00341238
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/Intl
>>>» Estimated Time 9 Hrs 15 Mins
> > > >> Stops Non-stop
> > »> Seats •
> > > >> Confirmed
> > > >> Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly disclaims
any liability for any inaccurate or incomplete information contained on that site.
»»>
»»>
> > > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
>>>» PDF itinerary attachment:
> > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > > >> http://www.adobe.com/products/acrobat/readstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
EFTA00341239
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
ma y
> en t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
»»>
> > > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341240
> > > >
> > > > --
>
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
>>» return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.corn/phishing
>> >
> > > CJ 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understand s
EFTA00341241
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express.
Concierge Company and/or American Express shall not be liable for loss, damage, or other
claim with respect to any services or products provided to Card Member by service provider.
Service provider rates and availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
» =1 , according to the fare rules, we can't change the return date to December, due to it
is way past the maximum stay, you will have to purchase new ticket for her. Do you want me
to price new one?
>>>
> > I did email it to the rate desk fro them to double check the rules again, due to the original
ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00341242
>>
>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> > Thanks,
>>>
>>>
>»
>»
> > >> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
» » To:
EFTA00341243
> > » Subject: Invoice for 31AUG15
>>»
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incoming messa es. If you have any questions, please contact
Centurion Travel Service at 1 •
>>»
> > >> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >> http://myamextravel.com/baggage
> > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
>>» Friday 03 Jul 15
> > » Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>» Monday 31 Aug 15
>>» Flight Information
> > >>
>>» Date 31 Aug 2015
> > » Airline Aeroflot
EFTA00341244
> > >> Airline Record Locator
> > » Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> > >> Destination Moscow, Sheremetyevo
> > >> Departing 07:10 PM
> > >> Arriving 11:25 AM 101 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > » Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > >> Seats •
> >>> Confirmed
> > >> Entry and Exit Information for Travel
> > >>
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http:/hvww.americaneipress.com/privacy.
> > >>
> > >> See attached itinerary PDF or link for full terms and conditions.
> > >>
> > >> PDF itinerary attachment:
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
EFTA00341245
>> »
> > >> hup://www.adobe.corn/products/acrobat/readstep.html
>>»
> > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
> > >>
> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its
parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for
travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > >>
> > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
EFTA00341246
> > >
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing
>>>
> > © 2015 American Express. All rights reserved
>>>
EFTA00341247
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on the
terms of any contract between the service provider and the Card Member) is against the
service provider and not against Concierge Company and/or American Express. Concierge
Company and/or American Express shall not be liable for loss, damage, or other claim with
respect to any services or products provided to Card Member by service provider. Service
provider rates and availability are subject to change.
>>
>
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.corn/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.corn/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
>>>
> Response (Natalia Molotkova) 08/18/2015 11:53 AM
> Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
EFTA00341248
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 11:39 AM
> This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a
new ticket...can you Reserve a ticket to Moscow for her in December and let me know the
price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we
will have to forfeit the funds on...
> On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
wrote:
>>
>
>>>
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > =I, according to the fare rules, we can't change the return date to December, due to it
is way past the maximum stay, you will have to purchase new ticket for her. Do you want me
to price new one?
>>
>
> > I did email it to the rate desk fro them to double check the rules again, due to the original
ticket was exchanged couple time.
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
EFTA00341249
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
» Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>>
>>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours are
10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please
call the number on the back of your card and press 0 (zero) for the next available Centurion
Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or
closest to the price we have paid...I know I won't hear from you until after 10am when your
shift starts....!
> Thanks,
>> >
>> >
>> >
> > >> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> > » Subject: Invoice for 31AUG15
EFTA00341250
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incomin messa es. If you have any questions, please contact
Centurion Travel Service at 1 •
>> »
> > >> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >> http://myamextravel.comfbaggage
>>»
> > >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on
the link to view your trip details:
> > >>
>>» Friday 03 Jul 15
> > » Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>» Monday 31 Aug 15
>>» Flight Information
>>»
>>» Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
EFTA00341251
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> > >> Destination Moscow, Sheremetyevo
> > >> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > >> Seats •
> >>> Confirmed
> > >> Entry and Exit Information for Travel
> > >>
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
> > >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at http://www.americaneipress.com/privacy.
> > >>
> > >> See attached itinerary PDF or link for full terms and conditions.
> > >>
> > » PDF itinerary attachment:
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > >>
EFTA00341252
> > >> hup://www.adobe.corn/products/acrobat/readstep.html
>>»
> > >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
»»
> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its
parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for
travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
»»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with suppliers
may also influence the suppliers we identify and the itineraries we recommend.
> > >>
> > >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration
No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
»»
EFTA00341253
> > >>
> > >
> > >
> > >
> > >
> > >
> > > --
>
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing
>>>
> > O 2015 American Express. All rights reserved
>>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
EFTA00341254
Company will provide you with certain information about the service provider(s) fulfilling
your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on the
terms of any contract between the service provider and the Card Member) is against the
service provider and not against Concierge Company and/or American Express. Concierge
Company and/or American Express shall not be liable for loss, damage, or other claim with
respect to any services or products provided to Card Member by service provider. Service
provider rates and availability are subject to change.
>>
>
> > Content is provided "AS IS," without any express or implied warranties. Portions of this
content are provided by Gayote and may not be used without written permission. Used
hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terrns_maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices_maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you
authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales
agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.comltravelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> Response (Natalia Molotkova) 08/18/2015 11:13 AM
> =I according to the fare rules, we can't change the return date to December, due to it is
way past the maximum stay, you will have to purchase new ticket for her. Do you want me to
price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the original
EFTA00341255
ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently
out of the office with no access to voicemail or email. My normal office hours are 10:30 AM
to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the
number on the back of your card and press 0 (zero) for the next available Centurion Support
Associate. Have a wonderful day!
> Customer ( ) 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to Moscow
EFTA00341256
to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to
the price we have paid...I know I won't hear from you until after 10am when your shift
starts
> Thanks,
>>>
>>>
> >
> >> From: "American Express Travel" <
> >> Date: June 26, 2015 at 6:34:07 PM EDT
> » To:
> >> Subject: Invoice for 31AUG15
>> >
>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only
address that cannot accept incoming messa es. If you have any questions, please contact
Centurion Travel Service at 1
»>
> >> If airline tickets are purchased for this itinerary:
> >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >> http://myamextravel.com/baggage
>> >
> >> Your travel arrangements are outlined below in the email. Please refer to attached PDF
attachment and itinerary for more details regarding your travel arrangements. Your Centurion
Travel Service travel plans have been posted to a secure website. Please click on the link to
view your trip details:
>> >
>> >
>> >
>> >
>> >
>> >
>> >
EFTA00341257
> » Friday 03 Jul 15
> >> Other Information
>>>
> » CITIZENS OF MUST CARRY A VALID PASSPORT
> >> Monday 31 Aug 15
> » Flight Information
>> >
> >> Date 31 Aug 2015
> >> Airline Aeroflot
> >> Airline Record Locator
>>> Flight/Class SU103 L Economy Class
> >> Origin New York, John F Kennedy International
> >> Destination Moscow, Sheremetyevo
> » Departing 07:10 PM
> >> Arriving 11:25 AM / 0I Sep 2015
> >> Departure Terminal Terminal 1
>>> Arrival Terminal Terminal D - Domestic/Intl
>>> Estimated Time 9 Hrs 15 Mins
> >> Stops Non-stop
> >> Seats
> >> Confirmed
> >> Entry and Exit Information for Travel
>> >
> >> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express cannot
guarantee the accuracy of the information provided and expressly disclaims any liability for
any inaccurate or incomplete information contained on that site.
>> >
EFTA00341258
>> >
> >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices, please
review the American Express Privacy Statement at httplAvww.americanexpress.com/privacy.
>>>
> >> See attached itinerary PDF or link for full terms and conditions.
>> >
> » PDF itinerary attachment:
> >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader.
Refer to website below to download and install this free software.
>> >
> >> http:/Avww.adobe.com/products/acrobat/readstep.html
>> >
> >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>> >
> >> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel
operator at check-out from the property. You may wish to inquire with the hotel before your
trip regarding the existence and amount of such charges.
>>>
>>> Liability Statement. American Express Travel Related Services Company, Inc. and its
parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for
travel suppliers and you understand and agree that Amex shall not be liable for any loss,
injury, expense or damage to persons or property resulting, directly or indirectly, from (I) the
acts of omissions of travel suppliers, including but not limited to delays, overbooking's,
cancellation of services, cessation of operations, accidents or failures of equipment, or
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods,
climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or
facilities, or third party technology systems, or any other cause beyond the control of Amex.
>> >
> >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role, we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers
pay us commissions as well as incentives for reaching sales targets or other goals, and from
EFTA00341259
time to time may also provide incentives to our travel counselors. Certain suppliers may also
provide compensation to us for various marketing and administrative services that we
perform for them, such as granting them access to our marketing channels, participating in
marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other
American Express products to pay for supplier products and services. From time to time we
may en t
> er into other business relationships with suppliers and these arrangements, including levels
and types of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors, including
supplier availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>> >
> >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UM/600469694. Nevada Seller of Travel Registration
No.: NW/2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
>> >
>>>
> >
> > please note
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
> > the use of the addressee. It is the property of
> > JEE
> > Unauthorized use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
> > and may be unlawful. If you have received this
> > communication in error, please notify us immediately by
EFTA00341260
> > return e-mail or by e-mail to jeevacation@gmail.com , and
> > destroy this communication and all copies thereof,
> > including all attachments. copyright -all rights reserved
> Privacy Statement
>1
> Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing
> © 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third party
concierge service contractor ("Concierge Company"). In some cases, Concierge Company
will provide you with certain information about the service provider(s) fulfilling your
concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge
Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf
of Concierge Company or American Express in any way. The Card Member accepting and
utilizing a service provider acknowledges that Concierge Company and/or American Express
are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands > and agrees that the exclusive remedy for any claims relating
to services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) .
> There is typically no cost to you for most booking efforts Concierge Company and
American Express perform on your behalf, although you are responsible for any
purchases and/or shipping charges you authorize. Fees may apply for meetings and
event planning. We reserve the right to note profile and preference data for servicing
purposes.
> American Express acts solely as sales agent for travel suppliers and is not responsible
for the actions or inactions of such suppliers. We want you to be aware that certain
suppliers pay us commissions and other incentives for reaching sales targets or other
goals, and may also provide incentives to our travel counselors. For more information
EFTA00341261
please visitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
ir (Natalia Molotkova) 08/18/2015 12:46 PM
>a the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 12:40 PM
>I
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer 08/18/2015 12:39 PM
> ok, so when they get back to you (up to 48 hours from now) just let me know!
> On Aug 18, 2015, at 12:34 PM, Natalia Molotkova
> wrote:
>>
>>
>> Response (Natalia Molotkova) 08/18/2015 12:34 PM
>> Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Customer 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
> wrote:
> >
>> >
>> >
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
EFTA00341262
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Nlanaget-
>>>
>>>
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer a) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
> wrote:
> > > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationshiu Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>>>
EFTA00341263
> > > Thanks,
>>»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messy es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://myamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > >>»
> > > >>> Friday 03 Jul 15
> > > >>> Other Information
> > > > >>
> > > > >> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > >> Monday 31 Aug 15
> > > >>> Flight Information
>>>>»
> > > > >> Date 31 Aug 2015
> > > >>> Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >>> Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > >>>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats El
> > > >>> Confirmed
> > > »> Entry and Exit Information for Travel
>>>>>>
> > > > >> American Express strongly recommends
EFTA00341264
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>>
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
EFTA00341265
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
> > > > >
>>>»
>>>»
>>>»
>>>»
>>>»--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacationg,gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
EFTA00341266
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
>>> Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
EFTA00341267
> > >>> From: "American Express Travel"
>> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> »» To:
> > >>> Subject: Invoice for 31AUG15
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
»»>
> > >>> Friday 03 Jul 15
> > >» Other Information
>>>»
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >>> Monday 31 Aug 15
> > >>> Flight Information
»»>
> > > >> Date 31 Aug 2015
> > >>> Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
> > »>
EFTA00341268
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
>> >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma yen t er into other
business relationships with suppliers and these arrangements, including levels and types
EFTA00341269
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
»»>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
»» The information contained in this communication is
»» confidential, may be attorney-client privileged, may
»» constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
»» communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacationgigmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card Vi ebsite
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
EFTA00341270
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
>> >
>»
> > Customer 08/18/2015 12:00 PM
> ok thanks
> > On Au 18, 2015, at 11:53 AM Natalia Molotkova
> wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Mana er
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer a) 08/18/201511:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
> wrote:
>»
>>»
>>»
»» al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
EFTA00341271
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...w hat ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
>>»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » »To:
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>
EFTA00341272
>>>>>>
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
> > > >» Friday 03 Jul 15
> > > >» Other Information
>>>>»
> > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > » Seats
> > > >» Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>>
EFTA00341273
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
EFTA00341274
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
»» > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
»» Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > CO 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
ft p://wItyLmaps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Wine (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
EFTA00341275
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>> > Sure, let me have a look..
> » Regards,
> » Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>> >
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel"
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > »> Subject: Invoice for 31AUG15
>>>>>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at I
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
EFTA00341276
»»>
»»>
»»>
»»>
»»>
> > »>
> > »>
> > >» Friday 03 Jul 15
> > >» Other Information
»»>
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >>> Flight Information
> > »>
> > > » Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
>>>>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > »> Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>>
>>>>>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://wiiw.adobe.com/products/acrobat/readstep.html
>>>»
>>>>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
EFTA00341277
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
EFTA00341278
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation(ilgmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
ft p://maps.google.com/helpherms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
EFTA00341279
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
>> Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> >
>>>
>> >
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshiu Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
>>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
>> > Centurion Relationshiu Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >
EFTA00341280
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel"
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > »To:
> > >>> Subject: Invoice 31AUG15
>>>>>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > > >> Friday 03 Jul 15
> > >>> Other Information
>>>»
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > >> Monday 31 Aug 15
> > >» Flight Information
>>>»
> > > >> Date 31 Aug 2015
> > >>> Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > »Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
»»>
> > >>> American Express strongly recommends that
EFTA00341281
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > »>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
EFTA00341282
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacationcigmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
EFTA00341283
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > Ire (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
EFTA00341284
> > >> From: "American Express Travel"
> >>> Date: June 26 2015 at 6:34:07 PM EDT
> > » To:
> >>> Subject: Invoice for 31AUG15
»»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
»» Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://mvamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
ivebsite. Please click on the link to view your trip details:
»»
»»
»»
»»
»»
»»
»»
> > >> Friday 03 Jul 15
> >>> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
>>»
> > >> Date 31 Aug 2015
> > >> Airline Aeroflot
> > >> Airline Record Locator
> > >> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > » Seats
> >>> Confirmed
> >>> Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
EFTA00341285
periodicallyreviewwww.Visacentral.condamex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»
»»
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
>>>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>> »
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> »
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
EFTA00341286
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
> > >>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>—
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>> Privacy Statement I Visit the Centurion Card IN ebsite
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>>
> > 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
EFTA00341287
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>>
>>
> Response (Natalia Molotkova) 08/18/2015 12:34 PM
> Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: \lunch) through Friday 10:30am to 7:00pm EST
> Customer (1.1. 1 08/18/2015 12:21 PM
> Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> >
> >
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>> Regards,
>> Natalia Molotkova
>> Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 11 :1 08/18/201511:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> >
EFTA00341288
» On xug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> >
>>>
>> >
> > > il aise (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
>>> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
>>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
>> > Centurion Relationship \ hunger
>>>
>>>
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> > >>> From: "American Express Travel" <I
> > >>> Date: June 26 2015 at 6:34:07 PM EDT
> > > » To:
> > >» Subject: Invoice for 31AUG15
>>>>>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > »>
EFTA00341289
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > >>> Friday 03 Jul 15
> > >» Other Information
>>>»
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >>> Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > »>Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > > »Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal I) - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
EFTA00341290
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
>> >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341291
>>»
>>»—
> > > > please note
»» The information contained in this communication is
»» confidential, may be attorney-client privileged, may
»» constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
»» communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacationggmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
EFTA00341292
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>> Regards,
>>> Natalia Molotkova
> > Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> Thanks,
> >>> From: "American Express Travel" .ce
> > >> Date: June 26 2015 at 6:34:07 PM EDT
> > » To:
> >» Subject: Invoke for 31AUG15
>>»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
EFTA00341293
>>»
> >>> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://myamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
»»
»»
»»
> > » Friday 03 Jul 15
> > >> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
>>»
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> >>> Stops Non-stop
>> » Seats
> >» Confirmed
»» Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>> »
>> »
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> >»
> >>> See attached itinerary PDF or link for full terms and conditions.
> >»
EFTA00341294
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
»»
>>>> http://www.adobe.com/productslacrobatireadstep.html
>> >>
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>> »
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> »
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>> >>
»» California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NW/2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341295
>> >_
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacationfcgmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>> Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://vmn.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
EFTA00341296
wmwk.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> Customer 08/18/2015 12:00 PM
> ok thanks
> On Au 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
>> Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>
> > On Aug 18, 2015, at 11:13 AM, Natalia MolotkoN a
wrote:
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshiu Manager
> > >
> > >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshi Mana er
>>>
EFTA00341297
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>> >
> > Thanks,
> > >>> From: "American Express Travel" <a
> > >>> Date: June 26 2015 at 6:34:07 PM EDT
> > > »To:
> > > » Subject: Invoice fur 31AUGI5
»»>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > >» Friday 03 Jul 15
> > >» Other Information
>>>»
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > > » Date 31 Aug 2015
> > >» Airline Aeroflot
EFTA00341298
> > >>> Airline Record Locator
> > >>> Flight/Class SUI03 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal I
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > >» Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.com/products/acrobat/readstep.html
> > »>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
> > »>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> > »>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
EFTA00341299
»»>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
»»>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»>
»»>
>> >>
>> >>
> >»
>>»
>>»
>>»—
> > > > please note
»» The information contained in this communication is
»» confidential, may be attorney-client privileged, may
»» constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>»JEE
> > > > Unauthorized use, disclosure or copying of this
»» communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation(eigmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card Vi ebsite
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
EFTA00341300
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
Uffl#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>> Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
EFTA00341301
> >
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>>
> Thanks,
> > >> From: "American Express Travel" .ce
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> >>> Subject: Invoice for 31AUG15
»»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>»
»» If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://mvamextraNel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
>> »
>> »
>> »
> > » Friday 03 Jul 15
> > >> Other Information
»»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
>>»
> > >> Date 31 Aug 2015
> > » Airline Aeroflot
EFTA00341302
> >>> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
»» Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> >>> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> >>> Stops Non-stop
> > » Seats
> >>> Confirmed
»» Entry and Exit Information for Travel
>> >>
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>»
>>»
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
> >>> http://w w.adohe.com/products/acrobat/readstep.html
>>»
> >>> Thank )ou for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
EFTA00341303
>> »
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TAO 002 Registered Iowa Travel Agency.
>>>>
>>>>
>> >
>> >
>> >
>> >
>> >
>» —
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation@gmail.com, and
>> > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>>> Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>>
> > © 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
EFTA00341304
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotD and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
SOI p://vmn.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> Response (Natalia Molotkova) 08/18/2015 11:53 AM
> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> Regards,
> Natalia Molotkova
> Centurion Relationship Mana er
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( 1 11 08/18/201511:39 AM
> This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> On Aug18, 2015, at 11:13 AM, Natalia Molotkova
> wrote:
> >
EFTA00341305
> > al se (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
> Thanks,
>> >
>> >
>> >
> >>> From: "American Express Travel"
»» Date: June 26. 2015 at 6:34:07 PM EDT
> > >> To:
>>>> Subject: Invoice for 31AUG15
>>»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>»
> >>> If airline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http•//mvamextravel.com/baggage
>>»
EFTA00341306
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
>> »
>> »
>> »
> > » Friday 03 Jul 15
> >>> Other Information
»»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
>>>>
> > >> Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> >>> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > » Stops Non-stop
> > » Seats
> > » Confirmed
> >>> Entry and Exit Information for Travel
> > >>
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>> »
>> »
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privan.
>>»
> >>> See attached itinerary PDF or link for lull terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http:/Avvvw.adobe.com/products/acrobat/readstep.html
EFTA00341307
>> »
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>> »
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> »
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
EFTA00341308
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
EFTA00341309
> Res (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Mana er
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationship Mana er
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> Customer 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
> Thanks.
>>
>>
>>
>>> From: "American Express Travel"
>>> Date: June 26, 2015 at 6:34:07 PM EDT
> » To:
> >> Subject: Invoice for 31AUG15
>> >
>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messy es. If you have any questions, please
contact Centurion Travel Service at 1
>>>
>>> If airline tickets are purchased for this itinerary:
>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>> http://mvamettravel.com/baggage
>>>
>>> Your travel arrangements are outlined helms in the entail. Please refer to attached
EFTA00341310
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Friday 03 Jul 15
> >> Other Information
>>>
> » CITIZENS OF MUST CARRY A VALID PASSPORT
>>> Monday 31 Aug 15
>>> Flight Information
>>>
>>> Date 31 Aug 2015
>» Airline Aeroflot
>>> Airline Record Locator -
>>> Flight/Class SU103 L Economy Class
>>> Origin New York, John F Kennedy International
>>> Destination Moscow, Sheremetyevo
>>> Departing 07:10 PM
>>> Arriving 11:25 AM / 01 Sep 2015
>>> Departure Terminal Terminal 1
>>> Arrival Terminal Terminal D - Domestic/Ind
>>> Estimated Time 9 Hrs 15 Mins
>>> Stops Non-stop
>» Seats
>» Confirmed
>>> Entry and Exit Information for Travel
>>>
>>> American Express strongly recommends that you periodically
reviewwww.Visacentralcom/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>>>
>>>
>>> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>
>>> See attached itinerary PDF or link for full terms and conditions.
>>>
>>> PDF itinerary attachment:
>>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
>>> http://www.adobe.com/products/acrobat/readstep.html
>>>
> >> Thank you for choosing American Express Centurion Travel Service and have a
EFTA00341311
pleasant trip.
»>
>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
»>
>>> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»>
>>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>> >
>>> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>> >
»>
» —
> > please note
> > The information contained in this communication is
>> confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
>> the use of the addressee. It is the property of
>>JEE
EFTA00341312
> > Unauthorized use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
> > and may be unlawful. If you have received this
> > communication in error, please notify us immediately by
> > return e-mail or by e-mail to jeeNacationggmail.com, and
> > destroy this communication and all copies thereof,
> > including all attachments. copyright -all rights reserved
> Privacy Statement j Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
> 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.comihelpherms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or in actions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
Customer ( ) 08/20/2015 06:57 PM
EFTA00341313
Thank you for your research! Will get back to you!
On Aug 20, 2015, at 6:52 PM, Natalia Molotkova
wrote:
> Response (Natalia Molotkova) 08/20/2015 06:52 PM
> Ok, I was right, the ticket - return portion - can be reused up to 345 days after the last
stopover - that was outbound flight on November 21st 2014, so December 2015 is after
345 days. So we can change return only to depart by October 31st with add collect
111.00USD. For December will be new one way ticket. Let me know what you want to
do.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ) 08/18/2015 01:33 PM
> perfect thanks
> On Aug 18, 2015, at 1:14 PM, Natalia Molotkova
> wrote:
>>
>>
> > Response (Natalia Molotkova) 08/18/2015 01:14 PM
> > Ok, let us see what rate desk will say...
> > Regards,
>>> Natalia Molotkova
>> Centurion Relationship Manager
>>
>>
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
> >
> > Customer (Ma 08/18/2015 01:09 PM
> > Thanks. I see you reserved the ticket. Totally fine just in case! Sorry, having
computer issues or I would have responded sooner.
> > Sent from my iPhone
> > > On Aug 18, 2015, at 12:46 PM, Natalia Molotkova
> wrote:
>> >
>> >
>> >
> > > al se (Natalia Molotkova) 08/18/2015 12:46 PM
>» the one way ticket from NY to Moscow with Aeroflot is so cheap:
December 17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro
the respond from the rate desk?
> > Regards,
> > > Natalia Molotkova
EFTA00341314
>> > Centurion Relationship Manager
>>>
>>>
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 12:40 PM
>» I
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer ffi 08/18/2015 12:39 PM
> > > ok, so when they get back to you (up to 48 hours from now) just let me know!
>»
> > > On Au 18, 2015, at 12:34 PM, Natalia Molotkova
wrote:
>>>
>>»
>>»
»» Response (Natalia Molotkova) 08/18/2015 12:34 PM
»» Due to original ticket is pretty old, I can't pull the exact fare rules, that is why
sent it to rate desk.
> > » Regards,
> > » Natalia Molotkova
> > > > Centurion Relationship Hanauer
>>>>
>>>>
> > >> Hours: Monday through Friday 10:30am to 7:00pm EST
> >>>
> > > > Customer ( ) 08/18/2015 12:21 PM
> >> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think
we can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> >>>
> > > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>>»
>>>»
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > > Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
> > > » Regards,
> > > » Natalia Molotkova
> > > > > Centurion Relationshi Mana er
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Customer ( 08/18/2015 11:39 AM
> > > > > This is true...we have changed this ticket a few times. I guess it is all we can
do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and
EFTA00341315
let me know the price of this reservation as well as the price we paid for this current
ticket for Aug. 31 that we will have to forfeit the funds on...
>>>»
> > > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
> wrote:
>>>»
>>>>»
>>>>»
> > > > > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>» according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>>»
> > > > > > I did email it to the rate desk fro them to double check the rules again, due
to the original ticket was exchanged couple time.
> > > > » Regards,
> > > > » Natalia Molotkova
> > > > » Centurion Relationshi Mana er
>>>»
>>>»
> > > > > -- Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>»
> > > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > > Sure, let me have a look..
> > > > » Regards,
> > > > » Natalia Molotkova
> > > >» Centurion Relationship Manager
>>>>»
>>>>»
> > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>»
> > > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > >> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office**
I am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > > Customer 08/18/2015 07:48 AM
> > > >> > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts /
>>>>»
> > > > »Thanks,
>>>>»
>>>>>»
>>>>>»
>>>>>»
> > > > > >>> From: "American Express Travel" <
> > > > > >>> Date: June 26, 2015 at 6:34:07 PM ED
>>>>»»To:
> > > > > > >> Subject: Invoice tor 31AUG15
>>>>>>»
>>>>>>» DO NOT REPLY TO THIS EMAIL. This message was sent from a
EFTA00341316
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>>>»
> > > > > > >> If airline tickets are purchased for this itinerary:
> > > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > >>> http://mvamextravel.com/baggage
>>>>>>»
> > > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>»
>>>>>>»
>>>>>>»
>>>>>>»
>>>>>>»
>>>>>>»
>>>>>>»
>>>>>>>> Friday 03 Jul 15
> > > > > >>> Other Inhumation
>>>>>>»
>>>>>>» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > > » Monday 31 Aug 15
> > > > > >» Flight Information
>>>>>>»
> > > > > > » Date 31 Aug 2015
> > > > > > »Airline Aeroflot
> > > > > > »Airline Record Locator
> > > > > >>> Flight/Class SU103 L Economy Class
> > > > > >>> Origin New York, John F Kennedy International
> > > > > >>> Destination Moscow, Sheremetyevo
> > > > > > » Departing 07:10 PM
> > > > > > »Arriving 11:25 AM /01 Sep 2015
> > > > > >» Departure Terminal Terminal 1
> > > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > > >» Estimated Time 9 Hrs 15 Mins
> > > > > >>> Stops Non-stop
> > > > > > >> Seats
> > > > > > >> Confirmed
> > > > > >>> Entry and Exit Information for Travel
>>>>>>»
> > > > > > >> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to
date and accurate entry/exit requirements for your travel destination. Due to frequent
changes, American Express cannot guarantee the accuracy of the information provided
and expressly disclaims any liability for any inaccurate or incomplete information
contained on that site.
>>>>>>»
>>>>>>»
> > > > > > >> You may receive customer service emails even if you have requested not
to receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
EFTA00341317
>>>>>>»
> > > > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>>>»
> > > > > > » PDF itinerary attachment:
> > > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>>»
> > > > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>>>»
> > > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>>»
> > > > > > >> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>>»
> > > > > >>> Liability Statement. American Express Travel Related Services
Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively,
"Amex") act as an agent for travel suppliers and you understand and agree that Amex
shall not be liable for any loss, injury, expense or damage to persons or property
resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers,
including but not limited to delays, overbooking's, cancellation of services, cessation of
operations, accidents or failures of equipment, or changes in fares, itineraries or
schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of
governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures
related to the public internet, telecommunications lines or facilities, or third party
technology systems, or any other cause beyond the control of Amex.
>>>>>>»
> > > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>>»
> > > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>>>>>>>
EFTA00341318
> > > > > » please note
> > > > > > > The information contained in this communication is
> > > > > > > confidential, may be attorney-client privileged, may
> > > > > > > constitute inside information, and is intended only for
> > > > > > > the use of the addressee. It is the property of
>>>»»JEE
> > > > > > > Unauthorized use, disclosure or copying of this
> > > > > > > communication or any part thereof is strictly prohibited
> > > >> > > and may be unlawful. If you have received this
> > > > > > > communication in error, please notify us immediately by
> > > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > > destroy this communication and all copies thereof,
> > > > > > > including all attachments. copyright -all rights reserved
> > > > > > Privacy Statement I Visit the Centurion Card website
> > > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing.
>>>>»
>>>>>>O 2015 American Express. All rights reserved
>>>>»
> > > > > > When booking concierge services for Card Members, American Express
uses a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unde rs to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>>»
> > > >> > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://wwvi.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
EFTA00341319
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the acti on s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For
moreinformationpleasevisitwww.americanexpress.com/travelterms California
CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > > > >
> > > > > >
> > > > > >
> > > > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>>> » according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
»» > Centurion Relationship Manager
> > > > >
> > > > >
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts
>>>.»
»»> Thanks,
>>>»
>>>>»
>>>>»
>>>>»
> > > > >>> From: "American Express Travel"
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»»To:
EFTA00341320
> > > > >>> Subject: Invoice for 31AUG15
>>>>>»
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at I
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > > >>
> > > > > >>
> > > > > >>
>>>>>»
>>>>>»
>>>>>»
>>>>>»
> > > > > » Friday 03 Jul 15
> > > > >» Other Information
>>>>>»
> > > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > >» Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > >» Airline Aeroflot
> > > > >» Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > >>> Origin New York, John F Kennedy International
> > > > >>> Destination Moscow, Sheremetyevo
> > > > >>> Departing 07:10 PM
> > > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >» Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
> > > > >>> Seats In
> > > > >>> Confirmed
> > > > >>> Entry and Exit Information for Travel
>>>>>»
> > > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
EFTA00341321
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
»» >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>»
>>>>>» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://www.adobe.com/products/acrobat/readstep.html
>> >> >>>
>>>>>>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
>>>>>>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
> > > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
> > > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
EFTA00341322
of Travel Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel
Agency.
>>>>>»
>>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»--
> > > > » please note
> > > > > > The information contained in this communication is
> > > >> > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > >> > and may be unlawful. If you have received this
> > > >> > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>>»
> > > > > © 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
EFTA00341323
ft p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>»
>>>»
>>>»
> > > > Customer 08118/201512:00 PM
> > > > ok thanks
>>»
> > > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>>>>
> > > > >
> > > > >
> > > > > Response (Natalia Molotkova) 08/18/2015 11:53 A \I
> > > > > Let me find the best new fare, but I am still \Nailing fin the respond from the
rate desk, might take up to 48 hours.
> > > »Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
> > > > >
> > > > >
> > >> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Customer ( 08/18/2015 11:39 AM
> > > > > This is true...we have changed this ticket a few times. I guess it is all we can
do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and
let me know the price of this reservation as well as the price we paid for this current
ticket for Aug. 31 that we will have to forfeit the funds on...
>>>»
> > > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>>»
>>>>»
>>>>»
> > > > > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> » according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>>»
> > > > > > I did email it to the rate desk fro them to double check the rules again, due
to the original ticket was exchanged couple time.
> > > > » Regards,
> > > > » Natalia Molotkova
> > > > > > Centurion Relationshi Mana er
>>>>»
EFTA00341324
>>>>»
> > > >> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>»
> > > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > > Sure, let me have a look..
> > > > » Regards,
> > > > » Natalia Molotkova
> > > > > > Centurion Relationship Manager
>>>>»
>>>>»
»»» Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>»
>>>>>> Response (Administrator) 08/18/2015 07:48 AM
> > > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the otticeA A
I am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > » Customer 08/18/2015 07:48 AM
> > > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. I7,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid.../ know I won't hear from you until
after 10am when your shift starts
>>>>»
> > > > » Thanks,
> > > > > >
>>>>>>>
>>>>>>>
>>>>>>>
> > > > > >>> From: "American Express Travel"
> > > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>>»»To:
> > > > > > >> Subject: Invoke for 31AUG15
>>>>>>»
> > > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at I
>>>>>>»
>>>>>>>> If airline tickets are purchased for this itinerary:
> > > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > > >>> http://mvamextravel.com/baggage
>>>>>>»
> > > > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>»
>>>>>>»
>>>>>>»
> > > > > > » Friday 03 Jul 15
EFTA00341325
> > > > > >>> Other Information
>>>>>>»
> > > > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > > » Monday 31 Aug 15
> > > > > >» Flight Information
>>>>>>»
> > > > > > » Date 31 Aug 2015
> > > > > > »Airline Aeroflot
> > > > > > »Airline Record Locator
> > > > > >>> Flight/Class SU103 L Economy Class
> > > > > >>> Origin New York, John F Kennedy International
> > > > > >>> Destination Moscow, Sheremetyevo
> > > > > > » Departing 07:10 PM
> > > > > > »Arriving 11:25 AM 101 Sep 2015
> > > > > >>> Departure Terminal Terminal 1
> > > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > > >» Estimated Time 9 Hrs 15 Mins
> > > > > > >> Stops Non-stop
>>>>>>»SeatsEll
> > > > > > >> Confirmed
> > > > > > >> Entry and Exit Information for Travel
>>>>>>»
> > > > > >>> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to
date and accurate entry/exit requirements for your travel destination. Due to frequent
changes, American Express cannot guarantee the accuracy of the information provided
and expressly disclaims any liability for any inaccurate or incomplete information
contained on that site.
>>>>>>»
>>>>>>»
> > > > > > >> You may receive customer service emails even if you have requested not
to receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>>»
> > > > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>>»
> > > > > >» PDF itinerary attachment:
> > > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>>»
> > > > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>>>»
> > > > > > >> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>>»
> > > > > > >> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>>»
> > > > > > >> Liability Statement. American Express Travel Related Services
EFTA00341326
Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively,
"Amex") act as an agent for travel suppliers and you understand and agree that Amex
shall not be liable for any loss, injury, expense or damage to persons or property
resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers,
including but not limited to delays, overbooking's, cancellation of services, cessation of
operations, accidents or failures of equipment, or changes in fares, itineraries or
schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of
governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures
related to the public internet, telecommunications lines or facilities, or third party
technology systems, or any other cause beyond the control of Amex.
>>>>>>»
> > > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>>»
> > > > > > >> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
> > > > > » please note
> > > > > > > The information contained in this communication is
> > > > > > > confidential, may be attorney-client privileged, may
> > > > > > > constitute inside information, and is intended only for
> > > > > > > the use of the addressee. It is the property of
>>>»»JEE
> > > > > > > Unauthorized use, disclosure or copying of this
> > > > > > > communication or any part thereof is strictly prohibited
> > > > > > > and may be unlawful. If you have received this
> > > > > > > communication in error, please notify us immediately by
> > > > > > > return e-mail or by e-mail to jeevacation(a gmail.com, and
> > > > > > > destroy this communication and all copies thereof,
EFTA00341327
> > > > > > > including all attachments. copyright -all rights reserved
> > > > > > Privacy Statement I Visit the Centurion Card website
> > > >> > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing.
>>>>»
> > > > > > © 2015 American Express. All rights reserved
>>>>»
> > > > > > When booking concierge services for Card Members, American Express
uses a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unde rs to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>>»
> > > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by GayotO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the acti on s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For
moreinformationpleasevisibvww.americanexpress.com/travelterms California
CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>>»
>>>>»
>>>>»
> > > > > More (Natalia Molotkova) 08/18/2015 11:13 AM
>>> » according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
EFTA00341328
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > »Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>»:
>>>»
»»> Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts /
>>>»
> > > »Thanks,
> > > > >>> From: "American Express Travel"
> > > > >>> Date: June 26, 2015 at 6:34:07 PM ED I
>>>»»To:
> > > > > >> Subject: Invoice 31ALG15
>>>>>»
>>>>>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
EFTA00341329
>>>>>»
>>>>>»
»» »> Friday 03 Jul 15
> > > > >» Other Information
>>>>>»
> > > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
»» »> Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > >» Airline Aeroflot
> > > > »> Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > > >> Origin New York, John F Kennedy International
>>>>>>> Destination Moscow, Sheremetyevo
»» »> Departing 07:10 PM
»» »> Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >>> Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
> > > > > >> Seats
> > > > >>> Confirmed
> > > > >>> Entry and Exit Information for Travel
>>>>>»
> > > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
> > > > >»
»>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>>>
>>>>>» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
EFTA00341330
charges.
>>>>>»
> > > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
»» >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
> > > > » please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > > >> Unauthorized use, disclosure or copying of this
> > > >> > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
EFTA00341331
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>>»
> > > > > © 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://wItyLmaps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>»
>>>»
>>>»
»» Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
>> » Regards,
> > > > Natalia Molotkova
EFTA00341332
>>>> Centurion Relationship Manager
>>>>
>>>>
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > » Customer ( ) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>»
>>>»
>>>»
> > > > > Mime (Natalia Molotkova) 08/18/2015 11:13 AM
>>> » according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts /
>>>»
> > > »Thanks,
>>>»
>>>>»
EFTA00341333
>>>>»
>>>>»
> > > > >>> From: "American Express Travel" .cS
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»»Th:
> > > > >» Subject: Invoice 31AUG15
>>>>>»
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>»
>>>>>»
>>>>>»
>>>>>»
»» »> Friday 03 Jul 15
> > > > >» Other Information
>>>>>»
> > > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
»» »> Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > > » Airline Aeroflot
> > > > >» Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > »> Origin New York, John F Kennedy International
>>>>>>> Destination Moscow, Sheremetyevo
> > > > »> Departing 07:10 PM
> > > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >» Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
> > > > > » Seats IM
> > > > >>> Confirmed
> > > > >>> Entry and Exit Information for Travel
>>>>>»
> > > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
EFTA00341334
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>>>
>>>>>» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://www.adobe.com/products/acrohat/readstep.html
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
> > > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
EFTA00341335
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>>>>»
>>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»--
> > > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>>»
> > > > > C 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
EFTA00341336
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>>>
>>>>>
>>>>>
> > > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
»» I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > > Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > >> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office"" I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after loam
when your shift starts
>>»
EFTA00341337
> > > Thanks,
> >»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messagcs. If yon ha% e ans
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://myamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>> >> >>
>> >> >>
>> >> >>
> > > > >>
> > > > >>
>> >> >>
> > >>»
> > > >>> Friday 03 Jul 15
> > > >>> Other Information
>> >> >>
> > > > >> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > >> Monday 31 Aug 15
> > > >>> Flight Information
>>>>»
> > > > >> Date 31 Aug 2015
> > > >>> Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > »> Origin New York, John F Kennedy International
> > >>>> Destination Moscow, Sheremetyevo
> > > >>> Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > >>>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats El
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>>>
> > > > >> American Express strongly recommends that
EFTA00341338
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
>>>>>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma yen t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
EFTA00341339
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
> > > > >
>>>»
>>>»
>>>»
>>>»
>>>»--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
EFTA00341340
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
Mp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
fiSp://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.comkravelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent
it to rate desk.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer ffi 08/18/2015 12:21 PM
> > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>»
>>»
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
»» Let me find the best new fare, but I am still waiting fro the respond Iron: the
rate desk, might take up to 48 hours.
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > >> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer ( ) 08/18/2015 11:39 AM
> >> > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
EFTA00341341
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
> wrote:
>>»
>>>»
>>>»
> > > > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>> according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts /
>>>»
> > > »Thanks,
> > > > >>> From: "American Express Travel" c
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»»To:
> > > > >» Subject: Invoice for 31AUG15
>>>>>»
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
EFTA00341342
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»» >>> Friday 03 Jul 15
> > > > >>> Other Information
>>>>>»
> > > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
»» >>> Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > > » Airline Aeroflot
»» >>> Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > >>> Origin New York, John F Kennedy International
>>>>>>> Destination Moscow, Sheremetyevo
> > > > > » Departing 07:10 PM
»» >>> Arriving 11:25 AM /01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
»» >>> Stops Non-stop
> > > > > >> Seats
> > > > >>> Confirmed
> > > > >>> Entry and Exit Information for Travel
>>>>>»
> > > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
EFTA00341343
>>>>>»
> > > > >» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> hftp://wwss.adobe.com/prod ucts/acrobat/readstep. tin l
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
> > > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
»» >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>>>>»
>>>>>»
>>>>»
EFTA00341344
> > > > > >
>>>>»
>>>>»
>>>>»
>>>>»—
> > > > » please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > >> > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > > >> Unauthorized use, disclosure or copying of this
> > > >> > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation(kgmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
»» > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>>»
> > > > > © 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
EFTA00341345
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > > >
> > > > >
> > > > >
> > > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Mana er
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Mana er
>>>>
>>>>
> > >> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>>»
> > > Thanks,
>>»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel" <I
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > »To:
> > > > » Subject: Invoice for 31AUG15
>>>>>>
EFTA00341346
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>
>>>>>>
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
> > > > » Friday 03 Jul 15
> > > >>> Other Information
>>>>»
> > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > »Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats
> > > > >> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
EFTA00341347
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>>
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>»
>>>>»
EFTA00341348
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> >> > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation(a;gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://ww w.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
EFTA00341349
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Customer 08/18/2015 12:00 PM
> > > ok thanks
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
> wrote:
>»
>>»
>>»
»» Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
> > » Regards,
> > » Natalia Molotkova
»» Centurion Relationship Mana er
>>>>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer ( ) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>>>
> > > > >
> > > > >
> > > > > Wiese (Natalia Molotkova) 08/18/2015 11:13 AM
>>>» according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again. due to
the original ticket was exchanged couple time.
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Mana er
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Motet kova) 08/18/2015 10:34 AM
EFTA00341350
> > > > > Sure, let me have a look..
> > > »Regards,
> > > > > Natalia Molotkova
> > >> > Centurion Relationship 3 tanager
>>>>>
»»>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts
> > > > >>> From: "American Express Travel"
> > > > >>> Date: June 26, 2015 at 6:34:07 PM ED I'
> > >>>» To:
> > > > >>> Subject: Invoice for 31AUG15
> > >>>»
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>»
>>>>>»
>>>>>»
>>>>>»
»» >>> Friday 03 Jul 15
>>>>>>> Other Information
>>>>>»
> > > > > » CITIZENSOFU MUST CARRY A VALID
PASSPORT
EFTA00341351
> > > > >» Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > >» Airline Aeroflot
> > > > >>> Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > >>> Origin New York, John F Kennedy International
> > > > >>> Destination Moscow, Sheremetyevo
> > > > >» Departing 07:10 PM
> > > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >» Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
> > > >>> Seats IM
> > > > >>> Confirmed
> > > > >>> Entry and Exit Information for Travel
>>>>>»
> > > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>>>>
>>>>>»
> > > > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>>>
>>>>>» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
> > > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
EFTA00341352
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
»» >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>>>>>>
>>>>>>>
> > > > > >
> > > > > >
>>>>»
>>>>»
>>>>»
>>>>»—
> > > > » please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > >> > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > >> > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
EFTA00341353
>>>»
> > > > > C. 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>>>
>>>>>
>>>>>
> > > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
EFTA00341354
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/201510:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > »To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>>>> http://mvamextravel.com/baggage
>>>>»
>>>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»»
»»»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>>>Frida 03 Jul 15
>>>>>> Other Information
EFTA00341355
>>>>»
> > > > » CITIZENS OFU MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>>>
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats a
> > > > >> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank ou for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>>
>>>>>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Ames") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
EFTA00341356
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > >>> Unauthorized use, disclosure or copying of this
> >> > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeaq gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
EFTA00341357
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://wwiN.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer OK/IN/2015 11.39 AM
EFTA00341358
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > > Sue (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > » Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>>> Sure, let me have a look..
>>» Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
»» Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > » Thanks,
>>>>
»»>
»»>
»»>
> > > >>> From: "American Express Travel"
»»» Date: June 26. 2015 at 6:34:07 PM EDT
>>>>»To:
> > > > >> Subject: Invoice for 31AUG15
EFTA00341359
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>>>> http://mvamextravel.com/baggage
>>>>»
>>>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > >» Friday 03 Jul IS
> > >>» Other Information
>>>>>>
>>>>» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > >» Monday 31 Aug 15
> > > >>> Flight Information
>>>>»
> > >>>> Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > > >> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > >> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats
> > > > >> Confirmed
> > > > >> Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
EFTA00341360
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>»
EFTA00341361
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> >> > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevi dior@i gmail.com, and
»» > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
»» Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://wnvi.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
EFTA00341362
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>»
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" itt .
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > »To:
EFTA00341363
> > >» Subject: Invoice for 31AUG15
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notificat ion
only address that cannot accept incomin messy es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > >» Friday 03 Jul 15
> > >» Other Information
>>>»
> > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > »> Monday 31 Aug 15
> > > »Flight Information
>>>»
> > > »Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
EFTA00341364
receive email marketing offers from American Express. For details about our c-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.com/products/acrobat/readstep.html
> > »>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> > »>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341365
»»>
»»>
»»
»»
»»
»»
»»
> > > > -
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>»JEE
> >> > Unauthorized use, disclosure or copying of this
> >> > communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation(agmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card IN ebsite
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>>>
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
EFTA00341366
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i nactions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>»
>»
>»
> > From:
> > Content-Type: multipart/alternative;
> > boundaryple-Mail-B39BF4A2-F1F8-4A9D-AD07-66B381C04D9D
> > Thanks. I see you reserved the ticket. Totally fine just in case! Sorry, having
computer issues or I would have responded sooner.
> > Sent from my iPhone
> > On Aug 18, 2015, at 12:46 PM, Natalia Molotkova <
> wrote:
> >
> > Response (Natalia Molotkova) 08/18/2015 12:46 PM
> > =I the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>
>>
EFTA00341367
> > Response (Natalia Molotkova) 08/18/2015 12:40 PM
>>
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer ( ) 08/18/2015 12:39 PM
>>
> > ok, so when they get back to you (up to 48 hours from now) just let me know!
> > On Aug 18, 2015, at 12:34 PM Natalia Molotkova <
> wrote:
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent
it to rate desk.
>>
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>>>
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( ) 08/18/2015 12:21 PM
> >
> > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
EFTA00341368
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
>»
>>»
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best nes% fare, but 1 am still waiting fro the respond from the
rate desk, might take up to 48 hours.
>>
>>» Regards,
> > > > Natalia Molot koN a
> > > > Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:39am to 7:00pm EST
>>»
>>>> Customer ( ) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> >
>>»
> > > > On Aug18 2015 at 11:13 AM, Natalia Molotkova <
> wrote:
> >
>>>>
>>>»
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > > =I, according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
EFTA00341369
for her. Do you want me to price new one?
> >
> > > > >
> >
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>>
> > > > > Regards,
>>
> > > > Natalia Molotkova
>>
> > > > > Centurion Relationship Manager
> >
> > > > >
>>
>>>»
>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>>>>
>>
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>
> > > > > Sure, let me have a look..
>>
> > > » Regards,
>>
> > > > > Natalia Molotkova
>>
> > > > > Centurion Relationship Manager
> >
> > > > >
>>
>>>»
>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>>»
>>
> > > > > Response (Administrator) 08/18/2015 07:48 AM
>>
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>>
> > > > Customer ( ) 08/18/2015 07:48 AM
>>
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts
> >
EFTA00341370
> > > > >>> From: "American Express Travel" <
>>
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>
>>>»»To:
>>
> > > > >>> Subject: Invoice for 31AUG15
>>
>>>>>»
>>
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
> >
>>>>>»
>>
> > > > >>> If airline tickets are purchased for this itinerary:
>>
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > > >>> http•lmvamextravel.com/baggage
> >
> > > > >»
>>
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
EFTA00341371
>>
»» »> Friday 03 Jul IS
>>
»» >>> Other Information
>>
> > > > >>>
>>
> > >>>» CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
> > > > »> Monday 31 Aug 15
>>
> > > > >>> Flight Information
>>
> > > > >»
>>
> > > > > >> Date 31 Aug 2015
>>
> > > > >» Airline Aeroflot
>>
> > > > >>> Airline Record Locator
>>
> > > > >>> Flight/Class SU103 L Economy Class
>>
> > > > >>> Origin New York, John F Kennedy International
>>
>>>>>>> Destination Moscow, Sheremetyevo
> > > > >>> Departing 07:10 PM
> > > > »> Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >>> Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
>>>»»SeatsM
> > > > >>> Confirmed
> > > > > >> Entry and Exit Information for Travel
>>>>>»
> > > > >>> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to
date and accurate entry/exit requirements for your travel destination. Due to frequent
changes, American Express cannot guarantee the accuracy of the information provided
and expressly disclaims any liability for any inaccurate or incomplete information
contained on that site.
EFTA00341372
>>
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>>>>»
>>
> > > > >>> See attached itineriti) P1)1 or link for full terms and conditions.
>>
>>>>>>>
>>
>>>>>» PDF itinerary attachment:
>>
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
> >
>>>>>»
>>
> > > > >>> http://www.adobe.com/products/acrohat/readstep.html
> >
>>>>>»
>>
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
> >
>>>>>»
>>
> > > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>
>>>>>»
>>
EFTA00341373
»» >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma
> > y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
> > > > > >
>>>>»
>>>>»--
> > > > » please note
>>
> > > >> > The information contained in this communication is
>>
> > > > > > confidential, may be attorney-client privileged, may
>>
> > > > > > constitute inside information, and is intended only for
>>
> > > > > > the use of the addressee. It is the property of
>>
>>>>»JEE
>>
EFTA00341374
> > > > > > Unauthorized use, disclosure or copying of this
>>
> > > > > > communication or any part thereof is strictly prohibited
>>
> > > > > > and may be unlawful. If you have received this
>>
> > > > > > communication in error, please notify us immediately by
>>
> > > > > > return e-mail or by e-mail to jeoacation®gmail.com and
>>
> > >>>> destroy this communication and all copies thereof,
>>
> > > >> > including all attachments. copyright -all rights reserved
>>
> > > > > Privacy Statement I Visit the Centurion Card website
>>
> > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing
> >
>>>»
>>
> > > > > C 2015 American Express. All rights reserved
>>
>>>»
>>
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd
> > s an d agrees that the exclusive remedy for any claims relating to services or
products provided by the service provider (including, but not limited to negligence or
failure to deliver on the terms of any contract between the service provider and the
Card Member) is against the service provider and not against Concierge Company
and/or American Express. Concierge Company and/or American Express shall not be
liable for loss, damage, or other claim with respect to any services or products provided
to Card Member by service provider. Service provider rates and availability are subject
to change.
>>
>>>»
>>
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
EFTA00341375
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the acti on s or
> > i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/traveltermsCalifornia CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
>>>»
>>>»
>>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>
> > > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> >
>> » Regards,
>>
»» Natalia Molotkova
>>
> > > > Centurion Relationship Manager
>>>>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
>>» Regards,
»» Natalia Molotkova
> > > > Centurion Relationship Manager
>>>>
EFTA00341376
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>>»
>>» Thanks,
>>»
>>>»
>>>»
>>>»
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > >> » To:
> > >>» Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at I
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>>>> http://mvamextravel.com/baggage
EFTA00341377
> >
> > >>»
>>
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>
> >>>»
>>
> >>>»
>>
> >>>»
>>
> >>>»
>>
> >>>»
>>
> >>>»
>>
> >>>»
>>
> > > > » Friday 03 Jul 15
>>
> > > > » Other Information
> >
> > > > >>
> >
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
> > > > >> Monday 31 Aug 15
>>
> > > > >> Flight Information
>>
> > >>»
>>
> > > > >> Date 31 Aug 2015
>>
> > > > >> Airline Aeroflot
>>
> > > > >> Airline Record Locator
>>
> > > > >> Flight/Class SU103 L Economy Class
>>
> > > > >> Origin New York, John F Kennedy International
>>
> > > >>> Destination Moscow, Sheremetyevo
>>
> > > > » Departing 07:10 PM
>>
> > > > >> Arriving 11:25 AM / 01 Sep 2015
>>
> > > > >> Departure Terminal Terminal 1
EFTA00341378
>>
> > > > >> Arris al "Terminal Terminal D - Domestic/Intl
>>
> > > > » Estimated 'lime 9 Hrs 15 Mins
>>
> > >>>> Stops Non-stop
> >
> > > > » Seats
>>
> > > >>> Confirmed
>>
> > > >>> Entry and Exit Information for Travel
>>
>>>>»
>>
> > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
> >
> > >>>>
> >
> > >>»
>>
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
> >
»»»
>>
>>>>>> See attached itinerary PDF or link for full terms and conditions.
>>
>>>>>>
>>
>>>>>> PDF itinerary attachment:
>>
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>
>>>>»
>>
> > >>>> http://www.adobe.com/products/acrobat/readstep.html
> >
> > >>>>
> >
> > > > >> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>
>>>>
>>
> > > > » Please he advised that certain mandatory hotel-imposed charges, including,
EFTA00341379
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> > en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency.
EFTA00341380
> >
> > > > >
>>>»
>>
>>>»--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>
> > > » JEE
>>
> > > > > Unauthorized use, disclosure or copying of this
>>
> > > > > communication or any part thereof is strictly prohibited
>>
> > > > > and may be unlawful. If you have received this
>>
> > > > > communication in error, please notify us immediately by
>>
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>
> > > > > destroy this communication and all copies thereof,
>>
> > > > > including all attachments. copyright -all rights reserved
>>
> > > > Privacy Statement I Visit the Centurion Card website
>>
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing
> >
> >>>
>>
> > > > © 2015 American Express. All rights reserved
>>
>>>>
>>
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
EFTA00341381
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
>>»
»» Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayote and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Customer ) 08/18/2015 12:00 PM
>> > ok thanks
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> >
>»
>>»
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11.53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the
EFTA00341382
rate desk, might take up to 48 hours.
>>
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>» Customer ( ) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> >
>>»
>>>> On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > > =I, according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
>>
> > > > > Natalia Molotkova
>>
> > > > > Centurion Relationship Manager
EFTA00341383
>>
> > > > > Hours: NIonday through Friday 10:30am to 7:00pm EST
>>
>>>>>
>>
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>
> > > > > Sure, let me have a look..
>>
> > > > > Regards,
>>
> > > > Natalia Molotkova
>>
> > > > > Centurion Relationship Manager
>>
»»>
> >
»»>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
>>
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>>
> > > > Customer ( ) 08/18/2015 07:48 AM
>>
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts
> > > > >>> From: "American Express Travel" <
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
EFTA00341384
>>>»»To:
>>
> > > > >» Subject: Invoice for 31AUG15
> >
>>>>>»
>>
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
> >
>>>>>»
>>
> > > > >>> If airline tickets are purchased for this itinerary:
>>
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > > >>> http.//mvamextravel.com/baggage
> >
> > > > >»
>>
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>
> > > > >» Other Information
>>
> > > > >»
>>
»» »> CITIZENS OFU MUST CARRY A VALID
PASSPORT
>>
»» »> Monday 31 Aug 15
>>
> > > > >» Flight Information
> >
> > > > > >>
> >
EFTA00341385
> > > > > >> Date 31 Aug 2015
>>
> > > > >» Airline Aeroflot
>>
> > > > >» Airline Record Locator
>>
> > > > >>> Flight/Class SU103 L Economy Class
>>
> > >> >>> Origin New York, John F Kennedy International
>>
> > > > >>> Destination Moscow, Sheremetyevo
>>
> > > > >» Departing 07:10 PM
>>
> > > > > » Arriving 11:25 AM / 01 Sep 2015
>>
> > > > >>> Departure Terminal Terminal 1
>>
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > > >>> Estimated Time 9 Hrs 15 Mins
>>
> > > > >» Stops Non-stop
>>
> > > > > >> Seats
>>
> > > > >>> Confirmed
>>
> > > > > >> Entry and Exit Information for Travel
>>
>>>>>»
>>
> > > > >>> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to
date and accurate entry/exit requirements for your travel destination. Due to frequent
changes, American Express cannot guarantee the accuracy of the information provided
and expressly disclaims any liability for any inaccurate or incomplete information
contained on that site.
> >
>>>>>>>
> >
>>>>>»
>>
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>
>>>>>»
>>
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
>>
>>>>>>>
>>
EFTA00341386
> > > > >» PDF itinerary attachment:
>>
> > > > >>> If you are unable to view the PEW attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
> >
>>>>>»
>>
> > > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>
>>>>>»
>>
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>
>>>>>»
> > > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> >
>>>>>»
>>
> > > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma
> > y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
EFTA00341387
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel
Agency.
>>
> > > >> > The information contained in this communication is
>>
> > > > > > confidential, may be attorney-client privileged, may
>>
> > > > > > constitute inside information, and is intended only for
>>
> > > > > > the use of the addressee. It is the property of
>>
>>>>»JEE
>>
> > > > > > Unauthorized use, disclosure or copying of this
>>
> > > > > > communication or any part thereof is strictly prohibited
>>
> > > > > > and may be unlawful. If you have received this
>>
> > > >> > communication in error, please notify us immediately by
>>
> > > >> > return e-mail or by e-mail to jeevacationggmail.com , and
>>
> > > > > > destroy this communication and all copies thereof,
> > > >> > including all attachments. copyright -all rights reserved
>>
> > > > > Privacy Statement I Visit the Centurion Card website
>>
EFTA00341388
> > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing
>>>»
> > > > > C 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd
> > s an d agrees that the exclusive remedy for any claims relating to services or
products provided by the service provider (including, but not limited to negligence or
failure to deliver on the terms of any contract between the service provider and the
Card Member) is against the service provider and not against Concierge Company
and/or American Express. Concierge Company and/or American Express shall not be
liable for loss, damage, or other claim with respect to any services or products provided
to Card Member by service provider. Service provider rates and availability are subject
to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
fiSp://wwss.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the acti on s or
> > i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/traveltermsCalifornia CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
EFTA00341389
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> >
> > > >
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
»» Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > > > Regards,
»» Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
EFTA00341390
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> >
>>>>
>>
> > » Thanks,
>>
>>>>
>>
>>>>>
>>
>>>>>
>>
>>>>>
>>
> > > > >> From: "American Express Travel" <
>>
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > >> » To:
>>
> > >>» Subject: Invoice for 31AUG15
>>
> > >>»
>>
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you Inn e an)
questions, please contact Centurion Travel Service at 1
>>
> > >>»
>>
> > > > >> If airline tickets are purchased for this itinerary:
>>
> > > > >> Airline Baggage Fee/Rules may apply and can he accessed by
>>
> > >>>> http://mvamextravel.com/baggage
>>
> > >>»
>>
> > >>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
wehsite. Please click on the link to view your trip details:
EFTA00341391
> > > > » Friday 03 Jul 15
>>
> > > > » Other Information
> >
> > > > >>
> >
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
> > > > >> Monday 31 Aug 15
>>
> > > > >> Flight Information
>>
> > >>»
>>
> > > > >> Date 31 Aug 2015
>>
> > > > >> Airline Aeroflot
>>
> > > > >> Airline Record Locator
>>
> > > > >> Flight/Class SU103 L Economy Class
>>
> > > > >> Origin New York, John F Kennedy International
>>
> > > >>> Destination Moscow, Sheremetyevo
>>
> > > > » Departing 07:10 PM
>>
> > > > >> Arriving 11:25 AM / 01 Sep 2015
>>
> > > >>> Departure Terminal Terminal 1
>>
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > > >> Estimated Time 9 Hrs 15 Mins
>>
> > > > >> Stops Non-stop
>>
> > > > » Seats MI
>>
> > > > » Confirmed
>>
> > > >>> Entry and Exit Information for Travel
>>
>>>>»
>>
> > > >>> American Express strongly recommends
EFTA00341392
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
> >
»»»
> >
> > >>»
>>
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>
>>>>»
>>
»»» See attached itinerary PDF or link for full terms and conditions.
>>
> >>>»
>>
> > >>>> PDF itinerary attachment:
>>
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
> >
>>>>>>
>>
>>>>>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>
> >>>»
>>>>>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>
>>>>»
>>
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
EFTA00341393
cause beyond the control of Amex.
>>
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> > en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>
>>>>»
>>
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency.
> >
»»»
> >
»»»
> >
> > > > >
> >
> > > > >
> >
»»>
> >
»»>
> >
> > > > >
> >
> > > > > --
>
> > > > > please note
>>
> > > > > The information contained in this communication is
>>
> > > > > confidential, may be attorney-client privileged, may
>>
> > > > > constitute inside information, and is intended only for
>>
> >> > > the use of the addressee. It is the property of
EFTA00341394
>>
> > > > > JEE
>>
> > > > > Unauthorized use, disclosure or copying of this
>>
> > > > > communication or any part thereof is strictly prohibited
>>
> > > > > and may be unlawful. If you have received this
>>
> > > > > communication in error, please notify us immediately by
>>
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>
> > > > > destroy this communication and all copies thereof,
>>
> > > > > including all attachments. copyright -all rights reserved
>>
> > > > Privacy Statement I Visit the Centurion Card website
>>
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing
>>
>>»
>>
> > > > © 2015 American Express. All rights reserved
>>
>>»
>>
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
>>»
>>
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayote and may not be used without written
EFTA00341395
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://wwvi.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
>>>>
> >
>>»
>>
>>»
>>
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>>
> > Regards,
>>
> > > Natalia Molotkova
>>
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( ) 08/18/2015 11:39 AM
>>
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>
>>>
>>
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
EFTA00341396
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
»» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>>» Regards,
»» Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
>>>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > > > Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> >
EFTA00341397
> >» Customer ( ) 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...w hat ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>>»
>>> Thanks,
>>»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel" <
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > > »To:
> > > >>> Subject: Invoice for 31AUG15
>>>>»
>>
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at I
>>
> >>>»
>>
> > > >>> If airline tickets are purchased for this itinerary:
> > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> >
> > > > >>
> >
> > > > >>
> >
> > > > >>
> >
EFTA00341398
>>>>>>
>>
>>>>>>
>>>>»
>>>>»
> > > > >> Friday 03 Jul 15
> > > > >> Other Information
>>
>>>>>>
>>
>>>>>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > >> Monday 31 Aug 15
> > > >>> Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > >>> Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
>>
> > > >>> Departing 07:10 PM
>>
> > > > »Arriving 11:25 AM / 01 Sep 2015
>>
> > > >>> Departure Terminal Terminal 1
>>
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > >» Estimated Time 9 Hrs 15 Mins
>>
> > > > >> Stops Non-stop
>>
> > > > >> Seats El
>>
> > > >» Confirmed
>>
> > > >>> Entry and Exit Information for Travel
>>
>>>>»
EFTA00341399
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>
>>>>»
>>
>>>>>> See attached itinerary P1)1 or link for full terms and conditions.
>>
>>»»
>>
> > >>>> PDF itinerary attachment:
>>
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>
> > >>»
>>
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> >
> > >>»
>>
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
EFTA00341400
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>
>>>>»
>>
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> > en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>
>>>>»
>>
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> >
> > > > >>
> >
>>>>>>
> >
> > > > >
> >
> > > > >
> >
> > > > >
> >
> > > > >
> >
> > > > >
>>
>>>»--
>>
> > > > > please note
>>
> > > > > The information contained in this communication is
>>
> > > > > confidential, may be attorney-client privileged, may
>>
> > > > > constitute inside information, and is intended only for
EFTA00341401
>>
> > > > > the use of the addressee. It is the property of
>>
>>>> >JEE
>>
> > > > > Unauthorized use, disclosure or copying of this
>>
> > > > > communication or any part thereof is strictly prohibited
>>
> > > > > and may be unlawful. If you have received this
>>
> > > > > communication in error, please notify us immediately by
>>
> > > > > return e-mail or by e-mail to jeevacation* gmail.com , and
>>
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
»» Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing
>>»
>>
> > > > © 2015 American Express. All rights reserved
>>»
>>>> When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
EFTA00341402
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
fiSp://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> >
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia NlolotkoN a
>> > Centurion Relationship Manager
>»
>»
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
EFTA00341403
>>
>> > Centurion Relationship Manager
>>
>>>
>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> >
> > > Response (Administrator) 08/18/2015 07:48 AM
>>
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>>
> > > Customer ( ) 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> Thanks,
>> >>> From: "American Express Travel" <
>>
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > » To:
>>
> > >» Subject: Invoice for 31AUGI5
>>
> > »>
>>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>
> > »>
>>
EFTA00341404
> > >>> If airline tickets are purchased for this itinerary:
>>
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > >>> http://mvamextravel.com/baggage
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> >
»»>
> >
»»>
> >
»»>
> >
»»>
> >
»»>
> >
»»>
> >
»»>
>>
> > >>> Friday 03 Jul 15
>>
> > >>> Other Information
>>
> > »>
>>
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> >
> > >>> Monday 31 Aug 15
>>
> > >>> Flight Information
> > > >> Date 31 Aug 2015
>>
> > >>> Airline Aeroflot
> >
> > >>> Airline Record Locator
>>
> > >>> Flight/Class SU103 L Economy Class
>>
> > >>> Origin New York, John F Kennedy International
>>
> > >>> Destination Moscow, Sheremetyevo
>>
EFTA00341405
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > >> Seats
> > >>> Confirmed
>> >>> Entry and Exit Information for Tras el
>>
»»>
>>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
»»>
>>>» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>
»»>
>>
> > >>> http://www.adoke.coni/produets/acrobatireadstep.litml
>>>»
>>
>>> >> Thank you for choosing American Express Centurion Travel Service and have
EFTA00341406
a pleasant trip.
»»>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en
> > t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
> > »>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>
»»>
>>
»»>
>>
EFTA00341407
please note
The information contained in this communication is
confidential, may be attorney-client privileged, may
constitute inside information, and is intended only for
the use of the addressee. It is the property of
JEE
Unauthorized use, disclosure or copying of this
communication or any part thereof is strictly prohibited
and may be unlawful. If you have received this
communication in error, please notify us immediately by
return e-mail or by e-mail to jeevacation@gmail.com , and
destroy this communication and all copies thereof,
including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
>>
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing .
> >
>>>
>>
> > > CO 2015 American Express. All rights reserved
> >
> > >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
EFTA00341408
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an
> > d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> > ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>»
>>
>»
>»
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> > Regards,
EFTA00341409
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
> >
> >
> >
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>
>>
> > Customer ( ) 08/18/2015 12:21 PM
>>
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>>
> »Regards,
>>
> > > Natalia Molotkova
>>
> > > Centurion Relationship Manager
> >
>>>
>>
>>>
>>
>> > Hours: NIonda) through Friday 10:30am to 7:00pm EST
>>
>>>
>>
> > > Customer ( ) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>
>>>
>>
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
EFTA00341410
> wrote:
> >
> > >
> >
> > > >
> >
>>>>
>>
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>
> > > > I= according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
>>>>
>>
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>>
> > > > Regards,
>>
»» Natalia Molotkova
>>
»» Centurion Relationship Manager
>>
>>>>
>>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
»» Sure, let me have a look..
> > > > Regards,
»» Natalia Molotkova
»» Centurion Relationship Manager
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> >> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office" I
EFTA00341411
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>>» Customer ( ) 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>
>>»
>> » Thanks,
> >
>>>>
> >
»»>
> >
»»>
> >
> > >>>
>>
> > > > >> From: "American Express Travel" <
>>
> > > > » Date: June 26, 2015 at 6:34:07 PM EDT
>>»»To:
> > > >» Subject: Invoice for 31AUG15
>>>>»
>>
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messy es. If vou have any
questions, please contact Centurion Travel Service at I
> >
> > >>»
>>
> > > > >> If airline tickets are purchased for this itinerary:
>>
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > >>> http://mvamextravel.com/baggage
>>
>>>>»
>>
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>»
EFTA00341412
>>
> > > > » Friday 03 Jul 15
>>
> > > > » Other Information
>>
>>>>»
>>
> > > > » CITIZENS OF• MUST CARRY A VALID
PASSPORT
>>
> > > > >> Nlonday 31 Aug 15
>>
> > > > » Flight Information
> >
> > >>»
>>
> > > > >> Date 31 Aug 2015
>>
> > > > >> Airline Aeroflot
>>
> > > > >> Airline Record Locator
>>
> > > > >> Flight/Class SU103 L Economy Class
>>
> > > > >> Origin New York, John F Kennedy International
>>
> > > >>> Destination Moscow, Sheremetyevo
>>
> > > > » Departing 07:10 PM
>>
> > > > >> Arriving 11:25 AM / 01 Sep 2015
>>
> > > >>> Departure Terminal Terminal 1
>>
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
> > > > >> Estimated Time 9 Hrs 15 Mins
>>
> > > > >> Stops Non-stop
> >
> > > > » Seats MI
> >
EFTA00341413
> > > > » Confirmed
>>
> > > > >> Entry and Exit Information for Travel
>>
>>>>»
>>
> > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>
>>>>»
>>
>>>>»
>>
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>
>>>>»
>>
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>
> >>>»
>>
> > >>>> PDF itinerary attachment:
>>
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>
>>>>»
>>
> > > > >> http://nvmadobe.com/products/acrobat/readstep.html
>>
> >>>»
>>
> > > > >> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>
> >>>»
>>
>>>>>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>
>>>>»
>>
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
EFTA00341414
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> >
> > >>»
>>
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> > en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>
>>>>»
>>
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency.
> >
> > > > >>
> >
> > > > >>
> >
> > > > >
> >
> > > > >
> > > > > please note
>>
EFTA00341415
> > > > > The information contained in this communication is
>>
> > > > > confidential, may be attorney-client privileged, may
>>
> > > > > constitute inside information, and is intended only for
>>
> > > > > the use of the addressee. It is the property of
>>
>>>>>JEE
>>
> > > > > Unauthorized use, disclosure or copying of this
>>
> > > > > communication or any part thereof is strictly prohibited
>>
> > > > > and may be unlawful. If you have received this
>>
> > > > > communication in error, please notify us immediately by
>>
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>
> > > > > destroy this communication and all copies thereof,
>>
> > > > > including all attachments. copyright -all rights reserved
>>
> > > > Privacy Statement I Visit the Centurion Card website
>>
> >> > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing .
>>
>>»
>>
> > > > C 2015 American Express. All rights reserved
>>
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that ou carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
EFTA00341416
Member by service provider. Service provider rates and availability are subject to
change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by GayotO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
Mp://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>>»
>>»
>>»
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>» Regards,
> > > Natalia Molotkova
>>> Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
EFTA00341417
> > > Sure, let me have a look..
>>
> > Regards,
> >
> > Natalia Molotkova
>>
> > > Centurion Relationship Manager
> >
> > >
>>
>>>
>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>>
>>
> > > Response (Administrator) 08/18/2015 07:48 AM
>>
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>>
> > > Customer ( ) 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> > >>> From: "American Express Travel" <
>>
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > »To:
> > >>> Subject: Invoice for 31AUG15
>>
> > »>
>>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
EFTA00341418
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>
> > »>
>>
> > >>> If airline tickets are purchased for this itinerary:
>>
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > >>> http://mvamextravel.com/baggage
>>
> > »>
>>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> >
»»>
> >
»»>
> >
»»>
> >
»»>
> >
»»>
> >
»»>
> >
»»>
> >
> > >>> Friday 03 Jul 15
>>
> > >» Other Information
> >
> > »>
>>
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
> > >>> Monday 31 Aug 15
>>
> > >>> Flight Information
>>
> > »>
>>
> > > » Date 31 Aug 2015
>>
> > > »Airline Aeroflot
>>
> > > »Airline Record Locator
>>
> > >>> Flight/Class SU103 L Economy Class
EFTA00341419
>>
> > >>> Origin New York, John F Kennedy International
>>
> > >>> Destination Moscow, Sheremety evo
>>
> > >» Departing 07:10 PM
>>
> > >>> Arriving 11:25 AM / 01 Sep 2015
>>
> > >>> Departure Terminal Terminal 1
>>
> > > >> Arrival Terminal Terminal D - Domestic/Intl
>>
> > >>> Estimated Time 9 Hrs 15 Mins
>>
> > >>> Stops Non-stop
>>
> > > >> Seats
>>
> > >>> Confirmed
>>
> > >>> Entry and Exit Information for Travel
>>
»»>
>>
> > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>
> > »>
>>
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>
»»>
>>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> >
EFTA00341420
> >>>> http://www.adobe.com/products/acrobatireadstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> >
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> >
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en
> > t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
> >
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341421
>>
> > > > The information contained in this communication is
>>
> > > > confidential, may be attorney-client privileged, may
>>
> > > > constitute inside information, and is intended only for
>>
> > > > the use of the addressee. It is the property of
>>
>>>>JEE
>>
> > > > Unauthorized use, disclosure or copying of this
>>
> > > > communication or any part thereof is strictly prohibited
>>
> > > > and may be unlawful. If you have received this
>>
> > > > communication in error, please notify us immediately by
>>
> > > > return e-mail or by e-mail to jeevacation(dgmail.com , and
>>
> > > > destroy this communication and all copies thereof,
>>
> > > > including all attachments. copyright -all rights reserved
>>
> > > Privacy Statement I Visit the Centurion Card website
>>
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing .
> >
>>>
>>
> > > © 2015 American Express. All rights reserved
>>
>»
>>
EFTA00341422
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an
> > d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
>> >
>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> > ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and mey also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifornia CST#I 022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
> >
>>
>>
>>
> > Customer ( ) 08/18/2015 12:00 PM
>>
>>
» ok thanks
EFTA00341423
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>>
> > > Regards,
>>
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ( ) 08/18/201511:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> >
>»
> > > On Aug18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> >
>»
>>»
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
EFTA00341424
the original ticket was exchanged couple time.
> > » Regards,
>>
> > > > Natalia Molot kos a
>>
»» Centurion Relationship Nlanager
>>
>>>>
>>
>>>>
>>
»» Hours: Monday through Friday 10:30am to 7:00pm EST
> >
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>
> > > > Sure, let me have a look..
>>
> > » Regards,
>>
> > > > Natalia Molotkova
>>
»» Centurion Relationship Manager
>>
>>>>
>>
>>»
>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>>
> > » Customer ( ) 08/18/2015 07:48 AM
>>
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>
>>»
>>
> > > Thanks,
>>
>>»
EFTA00341425
> > > >>> From: "American Express Travel" <
>>
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > > »To:
>>
> > > >>> Subject: Invoice for 31AUG15
>>
>>>>»
>>
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at I
>>
>>>>»
>>
> > > >>> If airline tickets are purchased for this itinerary:
>>
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>
> > > >>> http://mvamextravel.com/baggage
>>
> > >>»
>>
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> >
> > > > >>
> >
> > > > >>
> >
> > > > >>
> >
> > > > >>
> >
> > > > >>
> >
> > > > >>
> >
> > >>»
>>
> > > >>> Friday 03 Jul 15
>>
> > > > » Other Information
> >
EFTA00341426
>>>>»
> > > > » CITIZENS OFU MUST CARRY A VALID
PASSPORT
>>
> > > > >> Monday 31 Aug 15
>>
> > > >» Flight Information
>>
>>>>»
> > >>» Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > > >> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > » Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal I
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>» Estimated Time 9 Hrs 15 Mins
> > >>» Stops Non-stop
> > > > » Seats
> > > > » Confirmed
> > > > >> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
EFTA00341427
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>
>>>>»
>>
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>
>>>>»
>>
>>>>>> PDF itinerary attachment:
>>
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>
>>>>»
>>
> > > >>> http://nviss.adohe.com/products/acrohat/readstep.html
>>
>>>>»
>>
>>>>>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>
>>>>»
>>
>>>>>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>
>>>>»
>>
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>
>>>>»
>>
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
EFTA00341428
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> > en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>
>>>>»
>>
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> >
> > >>>>
> >
> > >>>>
> >
»»>
> >
»»>
> >
»»>
> >
»»>
> >
»»>
> >
> > > > > --
>
> > > > > please note
>>
> > > > > The information contained in this communication is
>>
> > > > > confidential, may be attorney-client privileged, may
>>
> > > > > constitute inside information, and is intended only for
>>
> > > > > the use of the addressee. It is the property of
>>
> > > »JEE
>>
> > > > > Unauthorized use, disclosure or copying of this
>>
> > > > > communication or any part thereof is strictly prohibited
>>
> > > > > and may be unlawful. If you have received this
>>
> > > > > communication in error, please notify us immediately by
EFTA00341429
>>
> > > > > return e-mail or by e-mail to jeo acation®gmail.com , and
>>
> > > > > destroy this communication and all copies thereof,
>>
> > > > > including all attachments. copyright -all rights reserved
>>
> > > > Privacy Statement I Visit the Centurion Card website
>>
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing .
>>
>>»
>>
> > > > © 2015 American Express. All rights reserved
> >
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s
> > an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i
> > na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
EFTA00341430
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > =I according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
EFTA00341431
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>»
>> Thanks,
>»
>>>>
>>>>
>>»
> > >>> From: "American Express Travel" <
>>
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > »To:
> > >>> Subject: Invoice for 31AUG15
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > >»
>>
> > >>> If airline tickets are purchased for this itinerary:
>>
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
»»>
> >
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
EFTA00341432
> >
»»>
> >
»»>
> >
»»>
> >
»»>
> >
»»>
> >
»»>
> >
»»>
>>
> > >» Friday 03 Jul 15
>>
> > >>> Other Information
>>
> > »>
>>
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
> > >>> Monday 31 Aug 15
>>
> > >>> Flight Information
> >
> > »>
>>
> > > >> Date 31 Aug 2015
>>
> > >>> Airline Aeroflot
>>
> > >>> Airline Record Locator
>>
>> >>> Flight/Class SU103 L Economy Class
>>
> > >>> Origin New York, John F Kennedy International
>>
> > >>> Destination Moscow, Sheremetyevo
>>
> > > » Departing 07:10 PM
>>
> > >>> Arriving 11:25 AM / 01 Sep 2015
>>
> > >>> Departure Terminal Terminal 1
>>
> > >>> Arrival Terminal Terminal D - Domestic/Intl
>>
> > >>> Estimated Time 9 Hrs 15 Mins
>>
> > > >> Stops Non-stop
> >
EFTA00341433
> > > >> Seats
>>
> > >>> Confirmed
>>
> > >>> Entry and Exit Information for Travel
>>
> > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
> >
>>>»
>>
>>>»
>>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>
>>>»
>>
>> >>> See attached itinerar3 l'1)1; or link for full terms and conditions.
>>
>>>>>
>>
>>>» PDF itinerary attachment:
>>
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>
>>>»
>>
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>
>>>»
>>
> > >>> Thank for choosing American Express Centurion Travel Service and have
a pleasant trip.
> >
> > »>
>>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> >
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
EFTA00341434
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> >
> > »>
>>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en
> > t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>
>>>»
>>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341435
> > > > please note
>>
> > > > The information contained in this communication is
>>
> > > > confidential, may be attorney-client privileged, may
>>
> > > > constitute inside information, and is intended only for
>>
> > > > the use of the addressee. It is the property of
>>
>>>>JEE
>>
> > > > Unauthorized use, disclosure or copying of this
>>
> > > > communication or any part thereof is strictly prohibited
>>
»» and may be unlawful. If you have received this
>>
> > > > communication in error, please notify us immediately by
>>
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>
> > > > destroy this communication and all copies thereof,
>>
> > > > including all attachments. copyright -all rights reserved
>>
> > > Privacy Statement I Visit the Centurion Card website
>>
> > > I o learn more about e-mail security or report a suspicious e-mail, please visit
usatamcricanexpress.com/phishing .
>>
>>>
>>> CO 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an
> > d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
EFTA00341436
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
>>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/Iegalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> > ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> > >
> >
> > >
> >
> > >
> >
>>
>>
>>
>>
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>
>>
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>>
>>
> > Regards,
>>
> > Natalia Molotkova
>>
>>> Centurion Relationship Manager
>>
>>
>>
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>
>>
EFTA00341437
> > Customer ( ) 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>
>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>
>» Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>»
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
EFTA00341438
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>»
>> Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" <
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > > » To:
> > >>> Subject: Invoice for 31AUGI5
»»>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
>> >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
EFTA00341439
>>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>
> > »>
>>
> > »>
>>
> > »>
>>
> > »>
>>
> > »>
>>
> > »>
>>
> > »>
>>
> > >>> Friday 03 Jul 15
>>
> > >>> Other Information
>>
> > »>
>>
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
>>
>> >>> Monday 31 Aug 15
>>
> > >>> Flight Information
>>
>>>»
>>
> > >>> Date 31 Aug 2015
>>
> > >>> Airline Aeroflot
>>
> > >>> Airline Record Locator
>>
>> >>> Flight/Class SU103 L Economy Class
>>
> > >>> Origin New York, John F Kennedy International
>>
> > >>> Destination Moscow, Sheremetyevo
>>
> > > >> Departing 07:10 PM
>>
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
EFTA00341440
> >
> > >>> Estimated Time 9 Hrs 15 Nlins
>>
> > >>> Stops Non-stop
>>
> > > >> Seats
>>
> > >>> Confirmed
>>
> > >>> Entry and Exit Information for lra% el
>>
>>>»
>>
> > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>>»
>>>>> See attached itinerary PDF or link for full terms and conditions.
>>
>>>»
>>
>> >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
>>>>> http://wn‘s.adohe.com/produetsiaerobat/readstep.litini
>>
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
>> >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
EFTA00341441
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma yen
> > t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341442
> >
> > > >
> >
> > > > --
>
> > > > please note
>>
> > > > The information contained in this communication is
>>
> > > > confidential, may be attorney-client privileged, may
>>
> > > > constitute inside information, and is intended only for
>>
> > > > the use of the addressee. It is the property of
>>
> > » JEE
>>
> > > > Unauthorized use, disclosure or copying of this
>>
> > > > communication or any part thereof is strictly prohibited
>>
> > > > and may be unlawful. If you have received this
>>
> > > > communication in error, please notify us immediately by
>>
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>
> > > > destroy this communication and all copies thereof,
>>
> > > > including all attachments. copyright -all rights reserved
>>
> > > Privacy Statement I Visit the Centurion Card website
>>
> > > To learn more about e-mail security or report a suspicious e-mail, please N isit
usatamericanexpress.com/phishing .
> >
>>>
>>
> > > © 2015 American Express. All rights reserved
>>
>>>
>>
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
EFTA00341443
expressly understand s an
> > d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
>>>
>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> > ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> > >
> >
> > >
> >
> > >
> >
>>
>>
>>
>>
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>
>>
» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>
>>
> > Regards,
>>
> > Natalia Molotkova
>>
> > Centurion Relationship Manager
EFTA00341444
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
>>
>>
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship \tanager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>>
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>>
EFTA00341445
> > >> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
>>
> > » To:
>>
> > >> Subject: Invoice for 31AUG15
>>
>>»
>>
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> >
>>»
> >>> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>> » http://mvamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> >
>>>>
> >
>>>>
> >
>>>>
> >
> > >>
> >
> > >>
> >
> > >>
>>
>>»
>>
> > >> Friday 03 Jul 15
>>
> >>> Other Information
>>
>>»
>>
>>» CITIZENS OF MUST CARRY A VALID PASSPORT
EFTA00341446
>>
> > » Monday 31 Aug 15
>>
> >>> Flight Information
>>
>>»
>>
> > >> Date 31 Aug 2015
> > >> Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> > >> Destination Moscow, Sheremetyevo
> > >> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> >
> > » Seats IN
>>
> >» Confirmed
>>
>>>> Entry and Exit Information for Travel
>>
> >»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
> >
> >»
>>
>>»
>>
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http:/Nws!‘.americanexpress.com/privacy
EFTA00341447
>>
>>»
>>
>>>> See attached itinerary PDF or link for full terms and conditions.
>>
>>»
>>
>>>> PDF itinerary attachment:
>>
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>
>> »
>>
> >>> http://www.adobe.com/products/acrobat/readstep.html
> >
>>»
»» Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>
>> »
>>
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>
>> »
>>
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
EFTA00341448
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t
> > er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>
>>»
>>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UB18600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>
> > > The information contained in this communication is
>>
> > > confidential, may be attorney-client privileged, may
>>
> > > constitute inside information, and is intended only for
>>
> > > the use of the addressee. It is the property of
>>
> » JEE
>>
> > > Unauthorized use, disclosure or copying of this
>>
> > > communication or any part thereof is strictly prohibited
>>
> > > and may be unlawful. If you have received this
>>
> > > communication in error, please notify us immediately by
>>
> > > return e-mail or by e-mail to jeevacation@gmail.com , and
>>
> > > destroy this communication and all copies thereof,
EFTA00341449
>>
> > > including all attachments. copyright -all rights reserved
>>
>>
>>
>>
>>
> > Privacy Statement
>>
> > Visit the Centurion Card website
>>
> > To teat n more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>>
> > 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands > and
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) .
> > There is typically no cost to you for most booking efforts Concierge Company and
American Express perform on your behalf, although you are responsible for any
purchases and/or shipping charges you authorize. Fees may apply for meetings and
event planning. We reserve the right to note profile and preference data for servicing
purposes.
> > American Express acts solely as sales agent for travel suppliers and is not
responsible for the actions or inactions of such suppliers. We want you to be aware that
certain suppliers pay us commissions and other incentives for reaching sales targets or
other goals, and may also provide incentives to our travel counselors. For more
information pleasevisitwww.americanexpress.com/travelterms California
CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
EFTA00341450
> >
> > al se (Natalia Molotkova) 08/18/2015 12:46 PM
the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 12:40 PM
>> I
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> >
> > Customer (= 08/18/2015 12:39 PM
> > ok, so when they get back to you (up to 48 hours from now) just let me know!
> >
> > On Aug 18, 2015, at 12:34 PM, Natalia Molotkova
> wrote:
>>
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent
it to rate desk.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> > > Customer 08/18/2015 12:21 PM
> > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>>>
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>»
>>»
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
>> » Regards,
> > > > Natalia Molotkova
EFTA00341451
>>>> Centurion Relationship Manager
>>>>
>>>>
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > » Customer ( ) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>»
>>>»
>>>»
> > > > > Mime (Natalia Molotkova) 08/18/2015 11:13 AM
>>> » according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts /
>>>»
> > > »Thanks,
>>>»
>>>>»
EFTA00341452
>>>>»
>>>>»
> > > > >>> From: "American Express Travel" <c
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»»To:
> > > > >» Subject: Invoice 31AUG15
>>>>>>>
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»» »> Friday 03 Jul 15
> > > > >» Other Information
>>>>>»
> > > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
»» »> Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > >>> Date 31 Aug 2015
> > > > > » Airline Aeroflot
> > > > >» Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > >>> Origin New York, John F Kennedy International
> > > > >>> Destination Moscow, Sheremetyevo
> > > > >» Departing 07:10 PM
> > > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >» Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
> > > > > » Seats
> > > > >>> Confirmed
»» >>> Entry and Exit Information for travel
>>>>>>>
> > > > >>> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to
date and accurate entry/exit requirements for your travel destination. Due to frequent
changes, American Express cannot guarantee the accuracy of the information provided
EFTA00341453
and expressly disclaims any liability for any inaccurate or incomplete information
contained on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>>>
>>>>>» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
> > > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
> > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma yen t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
EFTA00341454
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>>>>»
>>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»--
> > > > > > please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > > >> Unauthorized use, disclosure or copying of this
> > > >> > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > >> > communication in error, please notify us immediately by
> > > >> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing.
>>>»
> > > > > © 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
EFTA00341455
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://wwvi.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For
moreinformationpleasevisihvww.americanexpress.com/travelterms California
CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>>>
>>>>>
>>>>>
> > > > lase (Natalia Molotkova) 08/18/2015 11:13 AM
>>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
»» I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > > Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationshiu Manager
>>»
>>»
»» Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts !
>>>>
EFTA00341456
> > > Thanks,
>>»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messy es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://myamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > >>»
> > > >>> Friday 03 Jul 15
> > > >>> Other Information
> > > > >>
> > > > >> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > >> Monday 31 Aug 15
> > > >>> Flight Information
>>>>»
> > > > >> Date 31 Aug 2015
> > > >>> Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >>> Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > >>>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats El
> > > >>> Confirmed
> > > »> Entry and Exit Information for Travel
>>>>>>
> > > > >> American Express strongly recommends
EFTA00341457
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>>
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
EFTA00341458
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
> > > > >
>>>»
>>>»
>>>»
>>>»
>>>»--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacationg,gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
EFTA00341459
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > Customer 08/18/2015 12:00 PM
> > ok thanks
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>»
>>»
>>»
»» Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer (MIMI M) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>»
>>>»
>>>»
> > > > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>>> » according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
EFTA00341460
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > > Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
»»>
»»>
»» > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts /
>>>»
> > > » Thanks,
> > > > >>> From: "American Express Travel"
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»»To:
> > > > >>> Subject: Invoice for 31AUG15
>>>>>»
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
»» >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>»
>>>>>»
EFTA00341461
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >> Friday 03 Jul 15
> > > > > >> Other Information
> > > > > >>
> > > > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
»» >>> Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > > » Airline Aeroflot
»» >>> Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > >>> Origin New York, John F Kennedy International
> > > > >>> Destination Moscow, Sheremetyevo
> > > > >>> Departing 07:10 PM
> > > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >>> Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
> > > >>> Seats
> > > > >>> Confirmed
»» >>> Entry and Exit Information tor It aNCI
>>>>>>>
>>>>>>> American Express strongly
recommendsthatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to
date and accurate entry/exit requirements for your travel destination. Due to frequent
changes, American Express cannot guarantee the accuracy of the information provided
and expressly disclaims any liability for any inaccurate or incomplete information
contained on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
»» >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>»
> > > > >» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://wwis.adobe.com/products/acrobatireadstep.html
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
EFTA00341462
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
»» >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
> > > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>>>>»
>>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»—
> > > > » please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > >> > constitute inside information, and is intended only for
> > > > >> the use of the addressee. It is the property of
>>»»JEE
EFTA00341463
> > > > > > Unauthorized use, disclosure or copying of this
> > > >> > communication or any part thereof is strictly prohibited
> > > >> > and may be unlawful. If you have received this
> > > >> > communication in error, please notify us immediately by
> > > >> > return e-mail or by e-mail to jeevacationggmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail,
pleasevisitusatamericanexpress.com/phishing.
>>>»
> > > > > © 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For
moreinformationpleasevisitwww.americanexpress.com/travelterms California
CST#I022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > > >
> > > > >
> > > > >
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December,
EFTA00341464
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
»» I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>> » Regards,
> > >> Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through 1 rida 10:30arn to 7:00pm EST
>>»
>>>> Response (Natalia Molotkova) OK/IN/2015 10:34 AM
>>>> Sure, let me have a look..
> > » Regards,
>>>> Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts !
>>»
> > > Thanks,
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To:
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
EFTA00341465
website. Please click on the link to view your trip details:
>>>>>>
>>>>>>
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
> > > >» Friday 03 Jul 15
> > > >>> Other Information
>>>>»
> > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > >>>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >» Stops Non-stop
> > > > » Seats MI
> > > > » Confirmed
> > > > >> Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
>>>>>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
>>>>>> PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://n vs wadobe.com/products/acrobat/readstep.html
>>>>»
>>>>>> Thank you for choosing American Express Centurion Travel Service and
EFTA00341466
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»»
»»»
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
EFTA00341467
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> >> > > destroy this communication and all copies thereof,
> >> > > including all attachments. copyright -all rights reserved
> >> > Privacy Statement I Visit the Centurion Card website
»» To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by GayotO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
EFTA00341468
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Customer ( ) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>> >
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>»
>>»
>>»
»» al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>> » Regards,
> > » Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
EFTA00341469
>> »
> > > Thanks,
> > > »> From: "American Express Travel" aS>
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To•
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > »> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > >> Friday 03 Jul 15
> > > >>> Other Information
>>>>»
> > > > >> CITIZENS OF• MUST CARRY A VALID
PASSPORT
> > > > >> Monday 31 Aug 15
> > > >>> Flight Information
>>>>>>
> > > > >> Date 31 Aug 2015
> > > >>> Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > »> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >>> Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > > >> Stops Non-stop
> > > > >> Seats El
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>>>
EFTA00341470
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
>>>>>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
>>>>>> PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://wiN Is.adobe.com/prod ucts/acrobat/readstep.html
>>>>»
> > >>>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
EFTA00341471
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
> > > > >
>>>»
>>>»
>>>»
>>>»
>>>»--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
»» > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
»» Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
EFTA00341472
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
»» Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayote and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisibvww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
>> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>»
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
>>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>
>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
EFTA00341473
when your shift starts
>»
> > Thanks,
> > >>> From: "American Express Travel" <
>> >>> Date: June 26, 2015 at 6:34:07 PM El) I
> » » To:
> > > >> Subject: Itn nice fur 3IAUG15
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at I
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > > >> Friday 03 Jul 15
> > >>> Other Information
>>>»
>>>» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >>> Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > > » Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
EFTA00341474
>>>»
> > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
httpakiwvb.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
EFTA00341475
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
»» The information contained in this communication is
»» confidential, may be attorney-client privileged, may
»» constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
»» communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation@gmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
EFTA00341476
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayote and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
>> Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> >
> > Customer 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>> >
>> >
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationshi Mana er
>>>
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Customer 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
EFTA00341477
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>»
>>»
>>»
> > > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > » Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
»» flours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>>»
> > > Thanks,
>>»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel"
> > > »> Date: June 26, 2015 at 6:34:07 PM ED I
> > >> » To:
> > > >» Subject: Invoice 31AUG15
>>>>»
> > > »> DO NOT REPLY TO THIS EMAIL. This message was sent from a
EFTA00341478
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»»
>>>>>>
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>>> Friday 03 Jul 15
>>>>>> Other Information
>>>>>>
> > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > » Seats I.
> > > >» Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > >>>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
EFTA00341479
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
> > > > >
EFTA00341480
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> >> > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
»» Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
EFTA00341481
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
>>> Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >
> > Thanks,
> > >>> From: "American Express Travel"
> > >>> Date: June 26, 2015 at 6:34:07 l' 1.111
>>>» To:
> > >» Subject: Invoice for 31Al G15
»»>
EFTA00341482
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://myamextravel.com/baggage
> > »>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
> > »>
>>>»
>>>»
>>>»
>>>»
>> >>> Friday 03 Jul 15
> > >» Other Information
>>>»
> > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > »> Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > > » Seats M
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»>
»»>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
EFTA00341483
http://www.americanexpress.com/privacv.
>>>»
>> >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
>>>» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>>
> > >>> http://www.adobe.com/productslacrobatIreadstep.html
>>>>>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
EFTA00341484
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> >> > communication or any part thereof is strictly prohibited
> >> > and may be unlawful. If you have received this
> >> > communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation(kgmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://ww sN.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
EFTA00341485
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>»
>>>
>»
> > Customer ( ) 08/18/2015 12:00 PM
> > ok thanks
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> > > Customer 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
»» al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
»» Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia \lolotkova) 08/18/2015 10:34 AM
EFTA00341486
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship 31anager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>>»
> > > Thanks,
> > > >>> From: "American Express Travel"
> > > > » Date: June 26, 2015 at 6:34:07 PM EDT
>>»»To:
> > >>>> Subject: Invoice 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>
>>>>>>
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
> > > > » Friday 03 Jul 15
> > > >» Other Information
>>>>»
> > > > » CITIZENS OFU MUST CARRY A VALID
PASSPORT
EFTA00341487
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > >> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats MI
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
EFTA00341488
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma yen t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> >> > > return e-mail or by e-mail to jeevacation@gmail.com, and
> >> > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > C 2015 American Express. All rights reserved
EFTA00341489
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshi Mana er
>»-
>»
>> > Hours: \lo through Friday 10:30am to 7:00pm EST
>»
EFTA00341490
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Man: er
>»
>»
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>»
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" ffi .
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»To:
> > > >> Subject: Invoice for 31AUG15
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > >» Friday 03 Jul 15
> > >» Other Information
> > »>
> > >» CITIZENS OF MUST CARRY A VALID
EFTA00341491
PASSPORT
> > >» Monday 31 Aug 15
> > >» Flight Information
»»>
> > > » Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > »> Seats IM
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
>> >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> > »>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
EFTA00341492
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»»>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> >> > communication in error, please notify us immediately by
> >> > return e-mail or by e-mail to jeevacation(ii;gmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
EFTA00341493
> > > 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> >
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
EFTA00341494
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > lire (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationshiu Manager
>»
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
>>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>> >
>»
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>»
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" •
>> >>> Date: June 26.2015 at 6:34:07 PM El)'I'
>>>» To:
> > >» Subject: Invoice for 31AUGIS
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
EFTA00341495
only address that cannot accept incomin messy es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
>> >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > >» Friday 03 Jul 15
> > >>> Other Information
>>>»
> > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >>> Monday 31 Aug 15
> > >» Flight Information
>>>»
> > > » Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
EFTA00341496
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
>> >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> > »>
> > > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341497
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> >> > and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
> >> > return e-mail or by e-mail to jeevacation@gmail.com, and
> >> > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayoKO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
EFTA00341498
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > lame (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
>> Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>
> Thanks,
> >>> From: "American Express Travel"
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> >» Subject: Invoice for 31AUG15
»»
EFTA00341499
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >> http://myamextravel.com/baggage
>> »
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
>> »
>> »
>> »
> > >> Friday 03 Jul 15
> >» Other Information
> > >>
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
> > >>
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>> » Seats
> > » Confirmed
> >>> Entry and Exit Information for Travel
> > >>
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»
>> »
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
EFTA00341500
>>»
»» See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341501
>> >
>> >
>> >
>> >_
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
>> > and may be unlawful. If you have received this
>> > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation@gmail.com, and
>> > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://ww w.maps.google.com/help/legalnot ices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
EFTA00341502
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> Response (Natalia Molotkova) 08/18/2015 01:14 PM
> Ok, let us see what rate desk will say...
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer 08/18/2015 01:09 PM
> Thanks. I see you reserved the ticket. Totally fine just in case! Sorry,. having
computer issues or I would have responded sooner.
> Sent from tn,, Mimic
» On Aug IS, 2015, at 12:46 PM, Natalia Molotkova
> wrote:
> >
> >
> >
>>> Response (Natalia Molotkova) 08/18/2015 12:46 PM
>> the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 12:40 PM
> > I will...
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> >
> > Customer 08/18/2015 12:39 PM
> > ok, so when they get back to you (up to 48 hours from now) just let me know!
> > On Aug 18, 2015, at 12:34 PM, Natalia Molotkova
wrote:
> >
EFTA00341503
»>
»>
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent
it to rate desk.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
>>> Hours: Monday through Frida) 10:39am to 7:00pm EST
>>>
> > > Customer 08/18/2015 12:21 PM
> > > Natasha, Jeffre) is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>»
>>»
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer ( ) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>>>
> > > > >
> > > > >
> > > > > lime (Natalia Molotkova) 08/18/2015 11:13 AM
>>>» according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
EFTA00341504
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > > > Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Mana er
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts /
>>>»
> > > » Thanks,
> > > > >>> From: "American Express Travel"
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
»»»>To•
»» »> Subject: Invoice for 31AUG15
>>>>>»
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at I
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>>>>> http://mvamextravel.com/baggage
>>>>>»
>>>>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>»
>>>>>»
>>>>>»
>>>>>»
»» »> Friday 03 Jul 15
> > > > >» Other Information
EFTA00341505
>>>>>»
> > > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > >» Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > >» Airline Aeroflot
> > > > >» Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > >>> Origin New York, John F Kennedy International
> > > > >>> Destination Moscow, Sheremetyevo
> > > > >>> Departing 07:10 PM
> > > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >» Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
> > > >>> Seats IM
> > > > >>> Confirmed
> > > > >>> Entry and Exit Information tor lt :net
>>>>>>>
>>>>>>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>»
> > >>>» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://www.adohe.com/products/acrobat/readstep.litml
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
> > > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
EFTA00341506
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
> > > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
> > > > » please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > > > > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
EFTA00341507
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visit usatamericanexpress.com/phishing.
>>>»
> > > > > © 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>»
>>>»
>>>»
> > > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > 1 did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>> » Regards,
> > » Natalia Molotkova
EFTA00341508
>>>> Centurion Relationship Manager
>>>>
>>>>
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
>>»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
EFTA00341509
>>>>»
> > > > » Friday 03 Jul 15
> > > >>> Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > » Seats
> > > >>> Confirmed
> > > > >> Entry and Exit Information for Travel
> > > > >>
> > > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrohat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> > > > >>
EFTA00341510
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
> > > > >
>>>»
>>>»
>>>»
>>>»
>>>»--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> >> > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacationggmail.com, and
> > > > > destroy this communication and all copies thereof,
EFTA00341511
> > > > > including all attachments. copyright -all rights reserved
»» Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
»» Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by GayotO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://ww w.maps.google.com/help/legalnot ices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > Custoinet .) 08/18/2015 12:00 PM
> > ok thanks
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>»
>>»
>>»
EFTA00341512
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > > Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationshiu Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer ( ) 08/18/201511:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>»
>>>»
>>>»
> > > > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>>> » according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > >>> I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
> > > » Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>>>
>>>>>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > >>> Sure, let me have a look..
> > > > Regards,
> > > > > Natalia Molotkova
> > > > > C'enturion Relationship Manager
>>>>>
>>>>>
>>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
EFTA00341513
after 10am when your shift starts
>>>>>
> > > »Thanks,
>>>>>
>>>>»
>>>>»
>>>>»
> > > > >>> From: "American Express Travel"
> > > > >» Date: June 26, 2015 at 6:34:07 PM EDT
> > > > > » To:
> > > > >>> Subject: Invoice for 31AUG15
> > > > > >>
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
»» >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >>
> > > > >»
»» »> Friday 03 Jul 15
> > > > >>> Other Information
> > > > >»
»» »> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > > » Monday 31 Aug 15
> > > > > » Flight Information
> > > > >»
> > > > > » Date 31 Aug 2015
> > > > > » Airline Aeroflot
> > > > > » Airline Record Locator
> > > > > » Flight/Class SU103 L Economy Class
> > > > > » Origin New York, John F Kennedy International
> > > > > » Destination Moscow, Sheremetyevo
> > > > > » Departing 07:10 PM
> > > > > » Arriving 11:25 AM / 01 Sep 2015
> > > > > » Departure Terminal Terminal 1
> > > > > » Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
> > > > > » Stops Non-stop
> > > > > » Seats
> > > > > » Confirmed
> > > > > » Entry and Exit Information for Travel
EFTA00341514
>>>>>»
> > > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>»
>>>>>» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://www.adobe.com/products/acrohat/readstep.html
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
> > > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
»» >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
EFTA00341515
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>>>>»
>>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»—
> > > > » please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > >> > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > > > > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>>»
> > > > >O 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
EFTA00341516
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>»
>>>»
>>>»
> > > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > » Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> flours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
EFTA00341517
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
>>>>
»»>
»»>
»»>
> > > >>> From: "American Express Travel" ica
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To:
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you lune and
questions, please contact Centurion Travel Service at 1
>>>>»
>>>>>> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>
>>>>>>
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>>>Frid.n 03.101 15
> > > > >> Other Inhumation
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
EFTA00341518
> > > > >> Seats
> > > >» Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
EFTA00341519
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> >> > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation®gmail.com, and
> >> > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
»» Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
EFTA00341520
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
»» Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayote and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
HiSp://wtnt,s.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> » Regards,
> » Natalia Molotkova
> > > Centurion Relationshi Mana er
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> » On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
»» lE ise (Natalia Molotkova) 08/18/2015 11:13 AM
>>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
»» I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
EFTA00341521
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
»» flours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
>>»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel"
> > > »> Date: June 26, 2015 at 6:34:07 PM EDI
> > >> »To:
> > > >» Subject: Invoice 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at I
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»»
»»»
»»»
»»»
»»»
EFTA00341522
>>>>>>
>>>>>>
>>>>>>Fritla 03 Jul 15
> > > > >> Other Information
>>>>>>
> > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > >» Estimated Time 9 Hrs 15 Mins
> > > >» Stops Non-stop
> > > > » Seats I.
> > > > » Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >» PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
EFTA00341523
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
> > > > >
>>>»
>>>»
>>>»
>>>»
>>>»--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
»» > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacationgi gmail.com, and
EFTA00341524
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
EFTA00341525
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 081181201510:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>> >
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" allEMS
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > > >> Subject: Invoice for 31AUGI5
»»>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
»»>
> >>>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>»
>>>»
>>>»
>>>»
EFTA00341526
»»>
> > »>
> > »>
> > >» Friday 03 Jul 15
> > >» Other Information
»»>
> > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >» Flight Information
> > »>
> > > >> Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
> > »>
> > >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
EFTA00341527
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
»»>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> >> > The information contained in this communication is
> >> > confidential, may be attorney-client privileged, may
> >> > constitute inside information, and is intended only for
> > >> the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
EFTA00341528
> > > > return e-mail or by e-mail to jeevacationgigmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
ft p://,,‘ w ss.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
EFTA00341529
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer (Mal 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
-41 wrote:
>>>
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer Ina 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM? Natalia Molotkova
wrote:
> > > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>> » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > >> Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>>>
EFTA00341530
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >>
> > > Thanks,
>> >>
>>>>>
»»>
»»>
> > > >>> From: "American Express Travel" ala
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > »To:
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > >» Friday 03 Jul 15
> > > >» Other Information
>>>>»
> > > > » CITIZENS OFU MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
EFTA00341531
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > >> Arriving 11:25 AM /01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >» Arrival Terminal Terminal D - Domestic/intl
> > > >» Estimated Time 9 Hrs 15 Nlins
> > > >>> Stops Non-stop
> > > > >> Seats
> > > > » Confirmed
> > > > >> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
EFTA00341532
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacationfigmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
»» Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
EFTA00341533
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
ft p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://wwvi.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationshiu Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
EFTA00341534
»>
»>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>> >
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel"
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > »To:
> > >» Subject: Invoice 31AUG15
»»>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at I
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>
»»>
»»>
»»>
»»>
> > »>
> > »>
> > »> Friday 03 Jul 15
> > >» Other Information
»»>
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > >> Monday 31 Aug 15
> > >>> Flight Information
>>>»
>>>>> Date 31 Aug 2015
EFTA00341535
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
>>>>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>>
> > >>> http://www.adobe.com/productslacrobatlreadstep.html
»»>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
EFTA00341536
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation(kgmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
EFTA00341537
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://wwvi.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>»
> > Customer 08/18/2015 12:00 PM
> > ok thanks
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
I> wrote:
>> >
>> >
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> » Regards,
> » Natalia Molotkova
>> > Centurion Relationshi Mana er
>> >
>> >
> > > Hours: \koala> through Friday 10:30am to 7:00pm EST
>> >
EFTA00341538
> > > Customer 08/18/201511:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
> wrote:
»» al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > » Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > » Natalia Molotkova
> > > > Centurion Relationship Manager
>>>>
>>>>
> > >> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
>>»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » »To:
EFTA00341539
> > > >>> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > >>
> > > > >>
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
> > > > » Friday 03 Jul 15
> > > >» Other Information
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > > >> You may receive customer service emails even if you have requested not to
EFTA00341540
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >» PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>>
> > > >>> http://www.adobe.com/products/aerobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341541
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
»» Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
EFTA00341542
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
»>Centurion Relationshi Mana er
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>> >
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel"
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
EFTA00341543
>>>»To:
> > >>> Subject: Invoice for 31AUG15
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
> > »>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
»»>
> > > »Friday 03 Jul 15
> > >>> Other Information
>>>»
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > »> Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > > » Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > >> Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»>
»»>
EFTA00341544
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
> > »>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> > »>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > »>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma yen t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
EFTA00341545
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»>
»»>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> >> > the use of the addressee. It is the property of
>>»JEE
> >> > Unauthorized use, disclosure or copying of this
»» communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation@gmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
EFTA00341546
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
>> Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshiu Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshi Mana er
>> >
EFTA00341547
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>> >
> > Thanks,
> > >>> From: "American Express Travel" <a
> > >>> Date: June 26 2015 at 6:34:07 PM EDT
> > > »To:
> > > » Subject: Invoice fur 31AUGI5
»»>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > >» Friday 03 Jul 15
> > >» Other Information
>>>»
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > > » Date 31 Aug 2015
> > >» Airline Aeroflot
EFTA00341548
> > >>> Airline Record Locator
> > >>> Flight/Class SUI03 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal I
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > >>> Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
»»>
> > >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > > >> http://www.adobe.com/products/acrobat/readstep.html
> > »>
> > > >> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
> > »>
> > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> > »>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
EFTA00341549
> > >»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
»»>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»>
»»>
>> >>
>> >>
> >»
>>»
>>»
>>»—
> > > > please note
»» The information contained in this communication is
»» confidential, may be attorney-client privileged, may
»» constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation@gmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card IN ebsite
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>> >
> > > 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
EFTA00341550
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
ft p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>> Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
EFTA00341551
> >
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>>
> Thanks,
> > >> From: "American Express Travel" .ce
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> >>> Subject: Invoice for 31AUG15
»»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>»
»» If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://mvamextraNel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
>> »
>> »
>> »
> > » Friday 03 Jul 15
> > >> Other Information
»»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
>>»
> > >> Date 31 Aug 2015
> > » Airline Aeroflot
EFTA00341552
> >>> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
»» Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> >>> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> >>> Stops Non-stop
> > » Seats
> >>> Confirmed
> >>> Entry and Exit Information for Travel
>>>>
> >>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>>>>
>>>>
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> >»
»» See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> »
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > >>
EFTA00341553
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
> > >>
> > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>»
>>»
>> >
>> >
>> >
>> >
>> >
>» —
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation®gmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>> Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
EFTA00341554
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayoKO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i nactions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>>
>>
> From:
> Content-Type: multipart/alternative;
> boundaryple-Mail-B39BF4A2-FIF8-4A9D-AD07-66B381C04D9D
> Thanks. I see you reserved the ticket. Totally fine just in case! Sorry, having
computer issues or I would have responded sooner.
> Sent from my iPhone
> On Aug 18, 2015, at 12:46 PM, Natalia Molotkova <
> wrote:
> Response (Natalia Molotkova) 08/18/2015 12:46 PM
EFTA00341555
> =1 the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 12:40 PM
>I
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
>
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 12:39 PM
> ok, so when they get back to you (up to 48 hours from now) just let me know!
> On Aug 18, 2015, at 12:34 PM, Natalia Molotkova <
> wrote:
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
EFTA00341556
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Customer ( ) 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer ) 08/18/2015 11:39 AM
EFTA00341557
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
»» Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
>>» Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>>>
EFTA00341558
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
>>> Thanks,
> > > > >> From: "American Express Travel" <
> > > »> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > »To:
> > > >>> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at I
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://mvamextravel.com/baggage
EFTA00341559
> >>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> >>>»
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > » Friday 03 Jul 15
> > > > » Other Information
> >>>»
> > > > » CITIZENS OFU MUST CARRY A VALID
PASSPORT
> > > > >> Monday 31 Aug 15
> > > > >> Flight Information
>>>>»
> > > > >> Date 31 Aug 2015
> > > > >> Airline Aeroflot
> > > > >> Airline Record Locator
> > > > >> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > >> Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
EFTA00341560
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > >>» Estimated Time 9 Hrs 15 Mins
> > > »> Stops Non-stop
> > >>» Seats
> > > >>> Confirmed
> > > »> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
> > »»
> > >>>> PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > >>>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > > >> Thank )::u for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>
>>>>» Please he advised that certain mandatory hotel-imposed charges, including,
EFTA00341561
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>>>
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>>
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma
> y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>>>
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
> > > > >
> > > > >
> > > > >
EFTA00341562
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > > > JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing
>>»
> > >> C 2015 American Express. All rights reserved
>>»
»» When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
EFTA00341563
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd
> s an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>»
»» Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or
> i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Nlolotkova
>> > Centurion Relationship Manager
>»
EFTA00341564
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>» Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I ant
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>> Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid.../ know I won't hear from you until after 10am
when your shift starts !
>»
>» Thanks,
>»
>>»
>>»
>>»
> > > >> From: "American Express Travel" <
EFTA00341565
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > »To:
> > >>> Subject: Invoice for 31AUG15
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at I
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
»»>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
> > »>
> > > »Friday 03 Jul 15
> > >» Other Information
> > »>
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
>> >>> Monday 31 tug 15
>>>>> Flight Information
EFTA00341566
> > »>
> > >» Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SUI03 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal I) - Domesticiintl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > >> Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
»»>
> > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»>
> > »>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> >>»
>> >>> See attached itinerary PDF or link for full terms and conditions.
EFTA00341567
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
»»>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
EFTA00341568
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»>
»»>
please note
The information contained in this communication is
confidential, may be attorney-client privileged, may
constitute inside information, and is intended only for
the use of the addressee. It is the property of
JEE
Unauthorized use, disclosure or copying of this
communication or any part thereof is strictly prohibited
and may be unlawful. If you have received this
communication in error, please notify us immediately by
return e-mail or by e-mail to jeevacationggmail.com , and
destroy this communication and all copies thereof,
including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
EFTA00341569
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing .
>> >
>>> 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
fiSp://ww vLmaps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
>>>
>>>
EFTA00341570
> > Customer ( ) 08/18/2015 12:00 PM
> > ok thanks
>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> >
> >>
>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>> Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
>> Customer ( ) 08/18/2015 11.39 AM
> > > This is true... we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>>
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
EFTA00341571
»» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
»» I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
»» Regards,
>>» Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
»» Response (Natalia Molotkova) 08/18/2015 10:34 AM
»» Sure, let me have a look..
»» Regards,
»» Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
EFTA00341572
or closest to the price we have paid...I know I won't hear from you until after loam
when your shift starts
>>»
>>» Thanks,
>>>>
»»>
>>>»
>>>»
> > > >>> From: "American Express Travel" <
> > > > >> Date: .June 26, 2015 at 6:34:07 PM EDT
> > >> » To:
> > >>>> Subject: Invoice for 31AUG15
»»»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at I
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > >>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»»
»»»
»»»
»»»
»»»
EFTA00341573
>>>>>>
>>>>>>
>>>>>>Fritia 03 .1u1 15
>>>>>> Other Information
>>>>>>
>>>>>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >>» Monday 31 Aug 15
> > > >>> Flight Information
>>>>»
> > > > >> Date 31 Aug 2015
> > > > >> Airline Aeroflot
> > > > >> Airline Record Locator
> > > > >> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > > >> Destination Moscow, Sheremetyevo
> > > > >> Departing 07:10 PM
> > > > >> Arriving 11:25 AM / 01 Sep 2015
>>>>>> Departure Terminal lerniinal l
>>>>>> Arrival Terminal Terminal D - Domestic/Intl
> > > >» Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats El
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
EFTA00341574
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>>>
>>>>» PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> > >> >>
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
EFTA00341575
> > > > >>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma
> y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>>>
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>»
>>>»--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>> >JEE
EFTA00341576
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing
>>>>
> > > > © 2015 American Express. All rights reserved
>>>>
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd
> s an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>>>
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
EFTA00341577
ft p://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or
> i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>» Regards,
>» Natalia Molotkova
> > > Centurion Relationship Manager
>»
EFTA00341578
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>»
> > > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" <
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>» » To:
> > >>> Subject: Invoice for 31AUGI5
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
EFTA00341579
> > >» http://mvamextravel.com/baggage
> > »>
> > >» Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
vi ebsite. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
> > »>
> > >» Friday 03 Jul 15
> > >>> Other Information
> > »>
> > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >>>Flight Information
> > »>
> > »>Date 31 Aug 2015
> > >» Airline Aeroflot
> > > »Airline Record Locator
> > >» Flight/Class SUI03 L Economy Class
> > >» Origin New York, John F Kennedy International
> > >» Destination Moscow, Sheremetyevo
> > > »Departing 07:10 PM
> > > »Arriving 11:25 AM / 01 Sep 2015
EFTA00341580
> > >>> Departure Terminal Terminal I
>>>>> Arrival Terminal Terminal 1) - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > >>> Seats
> > >» Confirmed
> > >>> Entry and Exit Information for Travel
>>>>>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»>
»»>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
»»>
> > >>> See attached itinerary PDF or link for full terms and conditions.
»»>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://wiiw.adobe.com/products/acrobat/readstep.html
> > »>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
> > »>
EFTA00341581
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
»»>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»»>
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>»
> > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341582
»»
»»
»»
>>>> —
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>»JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation(kgmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing .
>> >
> > > © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
EFTA00341583
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00341584
> > Customer ( ) 08/18/201511:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
>>> Centurion Relationship Manager
>»
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>>> Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
EFTA00341585
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >
>> Thanks,
>>>
>>»
>>»
>>»
> > >>> From: "American Express Travel" <
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > >» Subject: Invoice for 31AUG15
>>>>>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
EFTA00341586
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
»»>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
> > »>
> > >» Friday 03 Jul 15
> > >>> Other Information
> > »>
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > >> Monday 31 Aug 15
> > >>> Flight Information
> > »>
> > »>Date 31 Aug 2015
> > >>> Airline Aeroflot
> > > »Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > > »Departing 07:10 PM
EFTA00341587
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domesticilntl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > >> Seats MI
> > >>> Confirmed
> > >>> Entry and Exit Information for Tras el
>>>»
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>
>>>» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
EFTA00341588
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»»>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA8 002 Registered Iowa Travel Agency.
>>>>
EFTA00341589
»»
»»
»»
»»
>>>> —
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation(kgmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing .
>> >
> > > © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
EFTA00341590
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>>
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotC) and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
S(l p://mso.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
>>>
>>>
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
EFTA00341591
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia NlolotkoN a) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>>
> > Thanks,
EFTA00341592
>>>> From: "American Express Travel" <
>>>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
>>» Subject: Invoice for 31A11:15
>>»
>>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have and questions, please
contact Centurion Travel Service at 1
>>»
>>>> If airline tickets are purchased for this itinerary:
»» Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://mvamextravel.com/baggage
>>»
>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>> »
>> »
>> »
>> »
>> »
>> »
>> »
>>» Friday 03 Jul 15
> >>> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>» Monday 31 Aug 15
EFTA00341593
> > >> Flight Information
>>»
>
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > » Seats IM
> >>> Confirmed
> > >> Entry and Exit Information for Travel
> > >>
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.condamex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>»
>>»
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > >>
EFTA00341594
> >>> See attached itinerary PDF or link for full terms and conditions.
>>>>
>>>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> »
> >>> http://www.adobe.com/products/acrobatireadstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>>>
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en
> t er into other business relationships with suppliers and these arrangements, including
EFTA00341595
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation®gmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
EFTA00341596
> > Privacy Statement I Visit the Centurion Card website
> > To lean more about e-mail security or report a suspicious e-mail, please visit us
atamcricanexpress.com/phishing
>>
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
fiSp://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> >
EFTA00341597
> >
> Response (Natalia Molotkova) 08/18/2015 12:34 PM
> Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 12:21 PM
> Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> >
>>
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
>> Centurion Relationship Manager
>>
>>
EFTA00341598
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer ( ) 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>» Regards,
EFTA00341599
> > > Natalia Nlolotkoxa
> > > Centurion Relationship Manager
>>>
>>>
>>> Hours: NIonday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I ant
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>> >
> > > Thanks,
>>>
>>»
>>»
>>»
> > >>> From: "American Express Travel" <
> > >» Date: June 26, 2015 at 6:34:07 PM EDT
>»»To:
> > >» Subject: Invoice for 31AUG15
»»>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
»»>
EFTA00341600
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
»»>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
> > »>
> > > >> Friday 03 .lul IS
> > >>> Other Information
> > »>
> > > >> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >>> Monday 31 Aug 15
> > >>> Flight Information
> > »>
> > > >> Date 31 Aug 2015
> > >>> Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
EFTA00341601
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal 1) - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > >> Seats
> > >>> Confirmed
> > > >> Entry and Exit Information for Travel
>>>>>
>>>>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»>
»»>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
>>>» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.com/products/acrobat/readstep.html
> > »>
EFTA00341602
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> > »>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»»>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
»»>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»>
»»>
EFTA00341603
»»
»»
»»
»»
»»
> > > > --
>
> > > > please note
> > > > The information contained in this communication is
»» confidential. may be attorney-client privileged, may
»» constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > >> and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation®gmail.com , and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing .
>> >
> > > © 2015 American Express. All rights reserved
> > >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
EFTA00341604
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayoKO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisihvww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > =I, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> >
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
EFTA00341605
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
EFTA00341606
> > >> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> > >> Subject: Invoice for 31AUG15
> > >>
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messages. If you have any questions, please
contact Centurion Travel Service at 1
>>>>
»» If airline tickets are purchased for this itinerary:
»» Airline Baggage Fee/Rules may appl and can be accessed by visiting:
>>>> http://myamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
»»
»»
»»
>>» Friday 03 Jul 15
> >>> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
EFTA00341607
> > » Monday 31 Aug 15
> >>> Flight Information
> > >>
> > >> Date 31 Aug 2015
> > >> Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> > >> Destination Moscow, Sheremetyevo
> > >> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>>» Seats IN
> >» Confirmed
»» Entry and Exit Information for Travel
>>>>
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»
»»
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http:/Nws!‘.americanexpress.com/privacy.
EFTA00341608
»»
> >>> See attached itinerary PDF or link for full terms and conditions.
> > >>
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> »
> >>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > >>
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
»»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
EFTA00341609
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
> > >>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UB18600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»
»»
>> >
>> >
>> >
>> >
>> >
> > > --
>
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > destroy this communication and all copies thereof,
EFTA00341610
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing .
>>
> > © 2015 American Express. All rights reserved
> >
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
EFTA00341611
> >
>>
> Customer ( ) 08/18/2015 12:00 PM
> ok thanks
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Customer ( ) 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> >
EFTA00341612
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
>>> Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
EFTA00341613
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...! know I won't hear from you until after 10am
when your shift starts
>> >
>> Thanks,
>> >
>> >>
>> >>
>> >>
> > >>> From: "American Express Travel" <
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > »To:
> > >>> Subject: Invoice for 31AUG15
>>>>>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>>>
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >» http://mvamextravel.com/baggage
>>>>>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
EFTA00341614
»»>
»»>
»»>
> > »>
> > >» Friday 03 Jul 15
> > >» Other Information
> > »>
>> >> CITIZENSOFU MUST CARRY A VALID
PASSPORT
> > »> Monday 31 Aug 15
>>>» Flight Information
> > »>
> > >» Date 31 Aug 2015
> > > »Airline Aeroflot
> > > »Airline Record Locator
> > >» Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >» Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > > >> Arriving 11:25 AM / 01 Sep 2015
> > >» Departure Terminal Terminal 1
> > > »Arrin al Terminal Terminal D - Domestic/Intl
> > >>> Estimated 1 ime 9 Drs 15 'gins
> > >>> Stops Non-stop
> > >» Seats
> > >» Confirmed
> > > »Entry and Exit Information for Travel
EFTA00341615
>>>»
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
> > »>
> > »>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
>>>» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
> > »>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
»»>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
»»>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
EFTA00341616
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»»>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
»»>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»>
»»>
>> >>
>> >>
>> >>
>> >>
>> >>
>>>> —
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
EFTA00341617
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing .
>>>
> > > © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>> >
EFTA00341618
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
S(l p://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
EFTA00341619
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> > Thanks,
> > >> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
>>» Subject: Invoice for 31AUG15
>>»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
»»
EFTA00341620
> > >> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and call he accessed by visiting:
> >>> http://myamextrayel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > >>
> > >>
>>»
> > >> Friday 03 Jul 15
> > >> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
> > >>
> > >> Date 31 Aug 2015
> > >> Airline Aeroflot
> >>> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy international
> > >> Destination Moscow, Sheremetyevo
EFTA00341621
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> >>> Stops Non-stop
>>» Seats
> >>> Confirmed
> > >> Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>»
>>»
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
> > » http://nN1shadolie.corn/products/acrobath ei istep.litnil
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
EFTA00341622
pleasant trip.
>>>>
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>>>
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341623
>> >
>> >
>> >
>> >
>> >
>>>—
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing .
> >
> > © 2015 American Express. All rights reserved
> >
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
EFTA00341624
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
WI p://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> Response (Natalia Molotkova) 08/18/2015 11:53 Ail
> Let me find the best new fare, but I am still nailing fro the respond from the rate
desk, might take up to 48 hours.
> Regards,
> Natalia Molotkova
EFTA00341625
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 11:39 AM
> This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> w rote:
>>
>>
>>
> Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > =I, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
EFTA00341626
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
> > Thanks,
>> >
>> >
>»
> >>> From: "American Express Travel" <
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> >» Subject: Invoice for 31AUG15
>> »
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please
EFTA00341627
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://mvamextravel.com/baggage
> > >>
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
»»
>> »
>> »
>>» Friday 03 Jul 15
> > >> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
> > >>
> > >> Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
EFTA00341628
> > >> Destination Moscow, Sheremetyevo
> > >> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>>» Seats IN
> >» Confirmed
> >>> Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> »
> >>> http://www.adobe.com/products/acrobatireadstep.litnil
EFTA00341629
>>»
>>>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
>>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> »
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>
EFTA00341630
»»
>> >
>> >
>> >
>> >
>> >
>>>
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation(kgmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing .
> >
> > © 2015 American Express. All rights reserved
> >
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
EFTA00341631
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/Iegalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>>
>>
> Response (Natalia Molotkova) 08/18/2015 11:13 AM
> MI, according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
EFTA00341632
> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> Customer ( ) 08/18/2015 07:48 AM
EFTA00341633
> Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> Thanks,
> >
>>
>>
>>> From: "American Express Travel" <
>>> Date: June 26, 2015 at 6:34:07 PM EDT
>» To:
> >> Subject: Invoice for 31AUG15
>>>
>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>
>>> If airline tickets are purchased for this itinerary:
>>> Airline Baggage Fee/Rules may apply and can he accessed by visiting:
>>> http://mvamextravel.com/baggage
>> >
>>> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
EFTA00341634
>>>
> >> Friday 03 Jul 15
>>> Other Information
>>>
> >> CITIZENS OP' MUST CARRY A VALID PASSPORT
>>> Monday 31 Aug IS
> >> Flight Information
>> >
>>> Date 31 Aug 2015
> »Airline Aeroflot
>>> Airline Record Locator
>>> Flight/Class SU103 L Economy Class
>>> Origin New York, John F Kennedy International
>>> Destination Moscow, Sheremetyevo
>>> Departing 07:10 PM
>>> Arriving 11:25 AM / 01 Sep 2015
>>> Departure Terminal Terminal 1
>>> Arrival Terminal Terminal D - Domestic/Intl
>>> Estimated Time 9 Hrs 15 Mins
>>> Stops Non-stop
>>> Seats III
>>> Confirmed
>>> Entry and Exit Information for Travel
>> >
>>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
EFTA00341635
>> >
>> >
> >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>> >
> >> See attached itinerary PDF or link for full terms and conditions.
>> >
>>> PDF itinerary attachment:
>>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> >
>>> http://www.adobe.com/productslacrobatlreadstep.html
>>>
>>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> >
>>> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> >
>>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
EFTA00341636
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t
> er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>
>>> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Tray el
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > please note
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
> > the use of the addressee. It is the property of
> > JEE
>> Unaut hot iied use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
EFTA00341637
> > and may be unlawful. If you have received this
> > communication in error, please notify us immediately by
> > return e-mail or by e-mail to jeevacation@gmail.com , and
> > destroy this communication and all copies thereof,
> > including all attachments. copyright -all rights reserved
> Privacy Statement
>1
> Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing
> © 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands > and
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) .
> There is typically no cost to you for most booking efforts Concierge Company and
American Express perform on your behalf, although you are responsible for any
purchases and/or shipping charges you authorize. Fees may apply for meetings and
event planning. We reserve the right to note profile and preference data for servicing
EFTA00341638
purposes.
> American Express acts solely as sales agent for travel suppliers and is not responsible
for the actions or inactions of such suppliers. We want you to be aware that certain
suppliers pay us commissions and other incentives for reaching sales targets or other
goals, and may also provide incentives to our travel counselors. For more information
please visitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>g ee (Natalia Molotkova) 08/18/2015 12:46 PM
the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 12:40 PM
>I
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer 08/18/2015 12:39 PM
> ok, so when they get back to you (up to 48 hours from now) just let me know!
> On Au 18, 2015, at 12:34 PM, Natalia Molotkova
wrote:
>>
>>
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Customer =la 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
EFTA00341639
»>
»>
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > Regards,
> > > Natalia Molotkova
>> > Centurion Relationshi Mana er
» >
» >
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>»
>>»
>>»
> > > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> flours: Monday through Friday 10:30am to 7:00pm EST
> >»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
EFTA00341640
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>>»
> > > Thanks,
> > > >>> From: "American Express Travel"
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To•
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > »> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you haNc an)
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Frida' 03 Jul 15
> > > > >> Other Information
>>>>>>
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
EFTA00341641
> > > > >> Seats
> > > > >> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
>>>>>> http://iv,An.adobe.com/products/acrobat/readstep.html
>>>>»
>>>>>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
EFTA00341642
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> >> > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> >> > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
EFTA00341643
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayote and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Mana er
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
EFTA00341644
> > > Customer (=Ma 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >
> > Thanks,
>> >
>>»
>>»
>>»
> > >>> From: "American Express Travel" ez=nilla
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > »To:
> > >» Subject: Invoice for 31AUG15
»»>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://myamextravel.com/baggage
> > »>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
> > »>
>>>»
>>>»
>>>»
>>>»
> > >» Friday 03 Jul 15
> > >» Other Information
>>>»
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >» Flight Information
>>>»
> > > » Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
EFTA00341645
> > >>> Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>>>
>>>>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
>> >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>
>>>» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
> > »>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
EFTA00341646
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
»»>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>»
>>>»
>>»
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> >> > communication or any part thereof is strictly prohibited
> >> > and may be unlawful. If you have received this
> >> > communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation@gmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
EFTA00341647
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://wwvi.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
>>>
>> >
>>> Customer ( 08/18/2015 12:00 PM
> > ok thanks
>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>>
>> >
>> >
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Itelationshi Mana er
>>>
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>»
>>»
EFTA00341648
>>»
> > > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
>>>> Hours: Nlonday through Friday 10:30am to 7:00pm EST
>>»
»» Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>>> Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
>>>>
»»>
»»>
»»>
> > > >>> From: "American Express Travel"
> > > > » Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > >>>> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>> >> >>
EFTA00341649
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»»
»»»
»»»
»»»
»»»
»»»
»»»
>>>>»Friday 03 Jul 15
> > >>>> Other Information
>>>>»
> > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > >> Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > >> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > » Seats
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>>
EFTA00341650
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»»
>>>>>>
»»>
>>>»
>>>»
>>>»
>>>»
>>>»--
> > > > > please note
> > > > > The information contained in this communication is
EFTA00341651
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jee ttiot@t gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayote and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
Mp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
fiSp://wIsw.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>>
EFTA00341652
>>»
>>»
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Mana er
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
>>> Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>»
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel"
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»To:
> > > » Subject: Invoice 31 At G15
>>>»
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have an s questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
EFTA00341653
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
»»>
> > >» Friday 03 Jul 15
> > >» Other Information
> > »>
> > > >CITIZENSOFU MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >>> Flight Information
»»>
> > > »Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > »> Seats
> > >>> Confirmed
> > > >> Entry and Exit Information for Travel
>>>»
>>>>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
EFTA00341654
> > »>
> > >>> http://svww.adobe.com/products/acrobat/readstep.html
> > »>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
»»>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
»»>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: USI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»>
»»>
>> >>
>> >>
>> >>
>> >>
>> >>
>>>
> > > > please note
EFTA00341655
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card Vi ebsite
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > 2015 American Express. All rights reserved
>>>
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
fiSp://vs‘s.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
EFTA00341656
>> >
>> >
>> >
>>> Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>>> Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>»
>»
> > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationshi Mans er
>>>
>>>
> > > I lours: Monda,, through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
>> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office' I ant
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (Jett) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
EFTA00341657
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>»
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel"
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»To:
> > >>> Subject: Invoice for 31AUGI5
>>>»
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
>> >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > >» Friday 03 Jul 15
> > >>> Other Information
>>>»
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >>> Monday 31 Aug 15
> > >» Flight Information
>>>»
> > > »Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
EFTA00341658
> > »> Seats MI
> > >>> Confirmed
> > > >> Entry and Exit Information for Travel
>>>»
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://wssw.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
EFTA00341659
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>>>JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> >> > and may be unlawful. If you have received this
> >> > communication in error, please notify us immediately by
> >> > return e-mail or by e-mail to jeevacation(itigmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > CO 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
EFTA00341660
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
SI p://v$n‘s.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americancxpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > See (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
EFTA00341661
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
> >>> From: "American Express Travel" <a
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> >» Subject: Invoice for 31AUG15
>>>>
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >> http://myamextravel.com/baggage
>> »
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>
>>>>
>>>>
>>>>
>> »
>> »
>> »
> > >> Friday 03 Jul 15
> >» Other Information
>>>>
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> >» Monday 31 Aug 15
> > >> Flight Information
>>>>
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
EFTA00341662
>> » Seats
> >>> Confirmed
»» Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>»
>>»
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
EFTA00341663
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency.
>> »
>>»
>> >
>> >
>> >
>> >
>> >
>>>—
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
>> > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacationQgmail.com, and
>> > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>> Privacy Statement I Visit the Centurion Card IN ebsite
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>>
> > © 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
EFTA00341664
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayoKO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
fiSp://wuw.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>>
> Response (Natalia Molotkova) 08/18/2015 12:34 PM
> Due to original ticket is pretty old, I can't pull the exact fare rules. that is wh sent it
to rate desk.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer 08/18/2015 12:21 PM
> Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
» Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
> >
> > Customer 08/18/2015 11:39 AM
EFTA00341665
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> >
>> >
>> >
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Mana er
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su port Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>> >
> > Thanks,
> > >>> From: "American Express Travel" <I
> > > >> Date: June 26. 2015 at 6:34:07 PM EDT
> > > »To:
> > >>> Subject: Invoice I ir 31AUG15
EFTA00341666
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
»»>
> > >» Friday 03 Jul 15
> > >» Other Information
> > »>
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >» Flight Information
»»>
> > »> Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal I
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats MI
> > >>> Confirmed
> > > >> Entry and Exit Information for Travel
>>>»
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
EFTA00341667
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>»
EFTA00341668
»»>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > >> Unauthorized use, disclosure or copying of this
> >> > communication or any part thereof is strictly prohibited
> >> > and may be unlawful. If you have received this
> >> > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
EFTA00341669
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
>>> Natalia Molotkova
> > Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
>>> Natalia Molotkova
>> Centurion Relationship Manager
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>>
> > Thanks,
> >>> From: "American Express Travel"
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
EFTA00341670
> >» Subject: Invoice for 31AUG15
>>»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>»
> >>> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://mvamextravel.com/baggage
>> »
> > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
ebsite. Please click on the link to view your trip details:
>> »
>> »
>> »
>> »
>> »
>> »
>> »
> > » Friday 03 Jul 15
> >» Other Information
> > >>
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
> > >>
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > » Seats
> > » Confirmed
> >>> Entry and Exit Information for Travel
> > >>
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.condamex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>»
>>»
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
EFTA00341671
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
»» See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>»
> > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>»
>>»
EFTA00341672
>> >
>> >
>> >
>> >
>> >
>> >_
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation(kgmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>> Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
ft p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
ft p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
EFTA00341673
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>>
> Customer 08/18/2015 12:00 PM
> ok thanks
> On Au 18, 2015, at 11:53 AM Natalia Molotkova
wrote:
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
>>> Natalia Molotkova
> > Centurion Relationship Manager
>>
> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>
>>>
>>>
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationshiu Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
EFTA00341674
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>>>
>>>
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
>>> Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>»
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" <
>> >>> Date: June 26. 2015 at 6:34:07 PM ED
>>> »To:
>> >>> Subject: Invoice Iur .31AUGI5
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > > >> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > »>Friday 03 Jul 15
> > >» Other Information
>>>»
> > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
EFTA00341675
> > >» Monday 31 Aug 15
> > >» Flight Information
> > »>
> > »> Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal I
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > > » Seats I.
> > >>> Confirmed
> > > >> Entry and Exit Information for Travel
>>>»
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
EFTA00341676
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > >»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> >> > return e-mail or by e-mail to jeevacation(kgmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
EFTA00341677
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayoKO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > al se (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>>
>>
> > Hours: Moncla tbrow2,11 I ricla 10:30ant to 7:00pm EST
> >
EFTA00341678
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
> >
> >>> From: "American Express Travel"
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To•
>> » Subject: Invoice for 31AUG15
> >»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> Hairline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://myamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > » Friday 03 I 15
> >>> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
EFTA00341679
> > » Monday 31 Aug 15
> > >> Flight Information
>>»
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
»» Estimated Time 9 Hrs 15 Mins
> >>> Stops Non-stop
>> » Seats
> >» Confirmed
»» Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>»
>>»
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
»» See attached itinerary PDF or link for full terms and conditions.
>>>>
>>>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
EFTA00341680
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
> > >>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>
>>>>
>> >
>> >
>> >
>> >
>> >
>» —
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
>> > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation(rigmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail. please visit us
atamericanexpress.com/phishing.
>>
> > © 2015 American Express. All rights reserved
>>
EFTA00341681
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> Response (Natalia Molotkova) 08/18/2015 11:53 AM
> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer 08/18/201511:39 AM
> This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
EFTA00341682
> On Au 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>> Regards,
>>> Natalia Molotkova
> > Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
> >
> >>> From: "American Express Travel"
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> >» Subject: Invoice for 31AUG15
>> »
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
EFTA00341683
>>»
> >>> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://myamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
»»
»»
»»
> > » Friday 03 Jul 15
> > >> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
>>»
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> >>> Stops Non-stop
>> » Seats
> >» Confirmed
»» Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>> »
>> »
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> >»
> >>> See attached itinerary PDF or link for full terms and conditions.
> >»
EFTA00341684
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
»»
>>>> http://www.adobe.com/productslacrobatireadstep.html
>> >>
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>> »
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> »
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>> >>
»» California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NW/2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341685
>> >_
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacationfcgmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>> Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://vmn.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
EFTA00341686
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
ise (Natalia Molotkova) 08/18/2015 11:13 AM
>W according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Mana er
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationshiu Mana er
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> Customer 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> Thanks,
>>> From: "American Express Travel"
>>> Date: June 26, 2015 at 6:34:07 PM EDT
>» To:
>>> Subject: Invoice for 31AUG15
>>>
>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>
EFTA00341687
>>> If airline tickets are purchased for this itinerary:
>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>> http://myamextravel.com/baggage
>>>
>>> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Friday 03 Jul 15
>>> Other Information
>>>
>» CITIZENS OF MUST CARRY A VALID PASSPORT
>>> Monday 31 Aug 15
>>> Flight Information
>>>
>>> Date 31 Aug 2015
> »Airline Aeroflot
>>> Airline Record Locator -
>>> Flight/Class SU103 L Economy Class
>>> Origin New York, John F Kennedy International
>>> Destination Moscow, Sheremetyevo
>>> Departing 07:10 PM
>>> Arriving 11:25 AM / 01 Sep 2015
>>> Departure Terminal Terminal 1
>>> Arrival Terminal Terminal D - Domesticllntl
>>> Estimated Time 9 Hrs 15 Mins
> >> Stops Non-stop
> » Seats IM
> >> Confirmed
>>> Entry and Exit Information for Travel
>>>
>>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>> >
>> >
>>> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>
>>> See attached itinerary PDF or link for full terms and conditions.
>>>
>>> PDF itinerary attachment:
>>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
EFTA00341688
Reader. Refer to website below to download and install this free software.
>>>
>>> http://www.adobe.com/products/acrobat/readstep.html
>>>
>>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> >
>>> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> >
> >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>> >
>>> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Tray el
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agenc.
> >
> >
>>
>>
>> _
> > please note
EFTA00341689
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
> > the use of the addressee. It is the property of
>>JEE
> > Unauthorized use, disclosure or copying of this
>>> communication or any part thereof is strictly prohibited
>>> and may be unlawful. If you have received this
>>> communication in error, please notify us immediately by
> > return e-mail or by e-mail to jeevacation(kgmail.com, and
>>> destroy this communication and all copies thereof,
> > including all attachments. copyright -all rights reserved
> Privacy Statement Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
> © 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by GayotO and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
ft p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
ttp://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or in actions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
EFTA00341690
Response (Natalia Molotkova) 08/20/2015 06:52 PM
Ok, I was right, the ticket - return portion - can be reused up to 345 days after the last
stopover - that was outbound flight on November 21st 2014, so December 2015 is after
345 days. So we can change return only to depart by October 31st with add collect
111.00USD. For December will be new one way ticket. Let me know what you want to
do.
Regards,
Natalia Molotkova
Centurion Relationship Nlanager
Hours: Monday through Friday 10:30am to 7:00pm EST
Customer 08/18/2015 01:33 PM
perfect thanks
On Aug 18, 2015, at 1:14 PM, Natalia Molotkova
wrote:
> Response (Natalia Molotkova) 08/18/2015 01:14 PM
> Ok, let us see what rate desk will say...
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer (MEla 08/18/2015 01:09 PM
> Thanks. I see you reserved the ticket. Totally fine just in case! Sorry,. having
computer issues or I would have responded sooner.
> Sent from my iPhone
» On Aug IS, 2015, at 12:46 PM, Natalia Molotkova
> wrote:
> > al se (Natalia Molotkova) 08/18/2015 12:46 PM
the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
>>> Regards,
>>> Natalia Molotkova
>>> Centurion Relationship Manager
EFTA00341691
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>> Response (Natalia Molotkova) 08/18/2015 12:40 PM
>> I
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> >
> > Customer CM M 08/18/2015 12:39 PM
> > ok, so when they get back to you (up to 48 hours from now) just let me know!
> >
> > On Aug 18, 2015, at 12:34 PM, Natalia Molotkova
wrote:
> > > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent
it to rate desk.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer (Ma 08/18/2015 12:21 PM
> > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>>»
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
»» Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationshi Mana er
>>»
>>»
> >> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer ( ) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
EFTA00341692
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
»»
> > > > >
> > > > >
> > > > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>>>> according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > > Sure, let me have a look..
> > > »Regards,
> > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts /
»»>
> > > »Thanks,
»»>
>>>>»
>>>>»
>>>>»
> > > > >>> From: "American Express Travel" <I
> > > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»»To:
> > > > >>> Subject: Invoice for 31AUG15
>>>>>»
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
EFTA00341693
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»» >>> Friday 03 Jul 15
> > > > >>> Other Information
>>>>>»
> > > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
»» >>> Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > > » Airline Aeroflot
»» >>> Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > >>> Origin New York, John F Kennedy International
>>>>>>> Destination Moscow, Sheremetyevo
> > > > > » Departing 07:10 PM
»» >>> Arriving 11:25 AM /01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > > » Estimated Time 9 Hrs 15 Mins
»» >>> Stops Non-stop
> > > > > >> Seats
> > > > >>> Confirmed
> > > > >>> Entry and Exit Information for Travel
>>>>>»
> > > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
EFTA00341694
>>>>>»
> > > > >» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> hftp://wwss.adobe.com/prod ucts/acrobat/readstep. tin l
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
> > > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
»» >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>>>>»
>>>>>»
>>>>»
EFTA00341695
> > > > > >
>>>>»
>>>>»
>>>>»
>>>>»—
> > > > » please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > >> > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > > >> Unauthorized use, disclosure or copying of this
> > > >> > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation(kgmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
»» > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>>»
> > > > > © 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
EFTA00341696
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>»
>>>»
>>>»
»» al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Nlana er
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Mana er
>>»
>>»
> > >> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>>»
> > > Thanks,
> > > >>> From: "American Express Travel" •cl
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > »To:
> > > > » Subject: Invoice for 31AUG15
>>>>>>
EFTA00341697
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>
>>>>>>
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
> > > > » Friday 03 Jul 15
> > > >>> Other Information
>>>>»
> > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > »Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats
> > > > >> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
EFTA00341698
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>>
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > > >> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>»
>>>>»
EFTA00341699
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> >> > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation(a;gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://ww w.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
EFTA00341700
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > Customer 08/18/2015 12:00 PM
> > ok thanks
>»
> > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
> wrote:
>»
>>»
>>»
»» Response (Natalia Molotkova) 08/18/2015 11:53 AM
»» Let me find the best new fare, but I am still waiting fro the respond from the
rate desk, might take up to 48 hours.
> > » Regards,
> > » Natalia Molotkova
> > > > Centurion Relationshiu Manager
>>>>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Customer ( ) 08/18/2015 11:39 AM
> > > > This is true...we have changed this ticket a few times. I guess it is all we can do
is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>»
> > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
> wrote:
>>>>
> > > > >
> > > > >
> > > > > al ce (Natalia Molotkova) 08/18/2015 11:13 AM
>>> » according to the fare rules, we can't change the return date to
December, due to it is way past the maximum stay, you will have to purchase new ticket
for her. Do you want me to price new one?
>>>»
> > > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > » Regards,
> > > > > Natalia Molotkova
> > > > > Centurion Relationship Manager
>>>»
>>>»
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Natalia Moto( koN a) 08/18/2015 10:34 AM
EFTA00341701
> > > > > Sure, let me have a look..
> > > »Regards,
> > > > > Natalia Molotkova
> > >> > Centurion Relationship 3 tanager
>>>>>
»»>
> > > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>»
> > > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > > Customer 08/18/2015 07:48 AM
> > > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best
price to fly or closest to the price we have paid...I know I won't hear from you until
after 10am when your shift starts
> > > > >>> From: "American Express Travel"
> > > > >>> Date: June 26, 2015 at 6:34:07 PM ED I'
> > >>>» To:
> > > > >>> Subject: Invoice for 31AUG15
> > >>>»
> > > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>>»
> > > > >>> If airline tickets are purchased for this itinerary:
> > > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > > >>> http://mvamextravel.com/baggage
>>>>>»
> > > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>»
>>>>>»
>>>>>»
>>>>>»
»» >>> Friday 03 Jul 15
>>>>>>> Other Information
>>>>>»
> > > > > » CITIZENSOFU MUST CARRY A VALID
PASSPORT
EFTA00341702
> > > > >» Monday 31 Aug 15
> > > > >» Flight Information
>>>>>»
> > > > > » Date 31 Aug 2015
> > > > >» Airline Aeroflot
> > > > >>> Airline Record Locator
> > > > >>> Flight/Class SU103 L Economy Class
> > > > >>> Origin New York, John F Kennedy International
> > > > >>> Destination Moscow, Sheremetyevo
> > > > >» Departing 07:10 PM
> > > > >» Arriving 11:25 AM / 01 Sep 2015
> > > > >>> Departure Terminal Terminal 1
> > > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >» Estimated Time 9 Hrs 15 Mins
> > > > >>> Stops Non-stop
> > > > >>> Seats
> > > > >>> Confirmed
> > > > >>> Entry and Exit Information for Travel
>>>>>»
> > > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>>»
>>>>>»
> > > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>>»
> > > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>>>
>>>>>» PDF itinerary attachment:
> > > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>»
> > > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>>»
> > > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>»
> > > > >>> Please be advised that certain mandatory hotel-imposed charges,
including, but not limited to, daily resort or facility fees, may be applicable to your stay
and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such
charges.
>>>>>»
> > > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
EFTA00341703
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>»
»» >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time w e ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>>»
> > > > >>> California State Seller of Travel Registration Number: 1022318.
Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller
of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel
Agency.
>>>>>>>
>>>>>>>
> > > > > >
> > > > > >
>>>>»
>>>>»
>>>>»
>>>>»—
> > > > » please note
> > > > > > The information contained in this communication is
> > > > > > confidential, may be attorney-client privileged, may
> > > >> > constitute inside information, and is intended only for
> > > > > > the use of the addressee. It is the property of
>>>>»JEE
> > > >> > Unauthorized use, disclosure or copying of this
> > > > > > communication or any part thereof is strictly prohibited
> > > > > > and may be unlawful. If you have received this
> > > > > > communication in error, please notify us immediately by
> > > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > > destroy this communication and all copies thereof,
> > > > > > including all attachments. copyright -all rights reserved
> > > > > Privacy Statement I Visit the Centurion Card website
> > > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
EFTA00341704
>>>»
> > > > > C. 2015 American Express. All rights reserved
>>>»
> > > > > When booking concierge services for Card Members, American Express uses
a third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly unders to nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>>»
> > > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>>>
>>>>>
>>>>>
> > > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
EFTA00341705
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/201510:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > »To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>>>> http://mvamextravel.com/baggage
>>>>»
>>>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»»
»»»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>>>Frida 03 Jul 15
>>>>>> Other Information
EFTA00341706
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > >> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Ames") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
EFTA00341707
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > >>> Unauthorized use, disclosure or copying of this
> >> > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeaq gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
EFTA00341708
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
»» Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://vmn.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Customer ) 08118/201511:39 AM
EFTA00341709
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > > Sue (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > » Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>>> Sure, let me have a look..
>>» Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
»» Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > » Thanks,
>>>>
»»>
»»>
»»>
> > > >>> From: "American Express Travel"
»»» Date: June 26. 2015 at 6:34:07 PM EDT
>>>>»To:
> > > > >> Subject: Invoice for 31AUG15
EFTA00341710
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you Inn c an \
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>>>> http://mvamextravel.com/baggage
>>>>»
>>>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > >>
> > > > >>
»»»
> > > > >>
»»»
»»»
»»»
> > > > » Friday 03 Jul IS
> >»» Other Information
> > >>»
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>>>
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > > >> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats
> > > > >> Confirmed
> > > > >> Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
EFTA00341711
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>»
EFTA00341712
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> >> > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevi dior@i gmail.com, and
»» > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
»» Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://wnvi.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
EFTA00341713
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>»
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" itt .
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > »To:
EFTA00341714
> > >» Subject: Invoice for 31AUG15
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
> >>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > >» Friday 03 Jul 15
> > >» Other Information
>>>»
> > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >» Flight Information
>>>»
> > > »Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
> > »>
> > >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
> > »>
> > »>
> > >>> You may receive customer service emails even if you have requested not to
EFTA00341715
receive email marketing offers from American Express. For details about our c-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.com/products/acrobat/readstep.html
> > »>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> > »>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341716
»»>
»»>
»»
»»
»»
»»
»»
> > > > -
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>»JEE
> >> > Unauthorized use, disclosure or copying of this
> >> > communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation(agmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card IN ebsite
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
EFTA00341717
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, I can't pull the exact fare rules. that is why sent it
to rate desk.
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> >
> > Customer 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> > On Au 18, 2015, at 11:53 AM Natalia Molotkova
wrote:
>»
>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer (MIIIMIIIM=) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>>
> > > On Au 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December,
EFTA00341718
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
»» I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > » Natalia Molotkova
»» Centurion Relationship Mana er
>>»
>>»
»» Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
>>>> Response (Natalia llolot km a) 08/18/2015 10:34 AM
»» Sure, let me have a look..
>>» Regards,
>>>> Natalia Molotkova
>>>> Centurion Relationship Nlana er
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >>
> > > Thanks,
>> >>
»»>
>>>»
>>>»
> > > >» From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To•
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamex tray el.com/baggage
>>>>»
>>>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
EFTA00341719
website. Please click on the link to view your trip details:
> > > >» Friday 03 Jul 15
> > > >» Other Information
>>>>»
> > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > >> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > >» Stops Non-stop
> > > > » Seats MI
> > > > » Confirmed
> > > > >> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://m, vmadobe.com/products/acrobat/readstep.html
>>>>»
>>>>>> Thank you for choosing American Express Centurion Travel Service and
EFTA00341720
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»»
»»»
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
EFTA00341721
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by GayotO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
EFTA00341722
> > > =I according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationshi Mana er
>>
>>
>> > Nininia,, through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Mana er
>>>
>>>
>> > I lours: Monday through Friday 10:30am to 7:00pm EST
>> >
>>> Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" <
> > >>> Date: June 26, 2015 at 6:34:07 PM El) I
> > > » To:
> > > >> Subject: Invoice Iur 31AUG15
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
EFTA00341723
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > >» Friday 03 Jul 15
> > >» Other Information
>>>>>
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > »> Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
EFTA00341724
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
EFTA00341725
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
»» communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation@gmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
>> > To learn more about e-mail security or report a suspicious e-mail, please s kit us
atamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayoKO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
EFTA00341726
> > Customer 08/18/2015 12:00 PM
> > ok thanks
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer 08/18/201511:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>>
<>I > > On Aug 18, 2015, at 11.13 AM, Natalia Molotkova
wrote:
>»
>>»
>>»
> > > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
»» I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>> » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>>>
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
EFTA00341727
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
> > > Thanks,
> > >>>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
> > > >» Friday 03 Jul 15
> > > >» Other Information
>> >> >>
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
EFTA00341728
> > > > »Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >» Estimated Time 9 Hrs 15 Mins
> > > >» Stops Non-stop
> > > > » Seats
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
> > > > >>
> > > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > > >> If you are unable to view the PDF attachment, ensure you has c Adobe
Acrobat Reader. Refer to website below to download and install this free soft n are.
>>>>»
> > > >>> http://www.adobe.com/products/acrohat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
EFTA00341729
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
> > > > >
>>>»
>>>»
>>>»
>>>»
>>>»--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> >> > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
EFTA00341730
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
»» Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by GayotO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://wwwLmaps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshiu Manager
>»
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
EFTA00341731
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >
> > Thanks,
> > >>> From: "American Express Travel"
> > > >> Date: June 26.2015 at 6:34:07 PM El)'I
> > > »To:
> > >» Subject: Invoice of 31AUG15
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
> > »>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
»»>
> > >» Friday 03 Jul 15
> > >» Other Information
> > »>
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > >» Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
EFTA00341732
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>>>
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
EFTA00341733
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> >> > confidential, may be attorney-client privileged, may
»» constitute inside information, and is intended only for
> >> > the use of the addressee. It is the property of
>>»JEE
> > > > Unauthorized use, disclosure or copying of this
»» communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation@gmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
EFTA00341734
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayoKO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>> Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Au 18, 2015, at 11:13 AM, Natalia Molotkova
> wrote:
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > >=111according to the fare rules, we can't change the return date to December,
EFTA00341735
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
>> enturion Relationship Manager
> >
> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >
> > Thanks,
> > >>> From: "American Express Travel"
> > >>> Date: June 26 2015 at 6:34:07 PM EDT
> »» To:
> > »> Subject: Invoice for 31AUG15
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
EFTA00341736
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
»»>
> > »> Friday 03 Jul 15
> > >» Other Information
> > »>
> > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > >» Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > > » Seats
> > >» Confirmed
> > >>> Entry and Exit Information for Travel
> > »>
> > >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.condamex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
>> >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
EFTA00341737
a pleasant trip.
»»>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
»»>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
EFTA00341738
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
»» communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation@gmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
EFTA00341739
according to the fare rules, we can't change the return date to December.
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
>> Natalia Molotkova
>> Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
>> Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> Thanks,
>> >
>> >
>> >
> >>> From: "American Express Travel"
> >>> Date: June 26 2015 at 6:34:07 PM EDT
> > » To•
>> » Subject: Invoice for 31AUG15
>>»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>»
> >>> If airline tickets are purchased for this itinerary:
»» Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://myamextravel.com/baggage
>>»
>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
EFTA00341740
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>»
>>»
>>»
>>»
>>»
>>»
>>»
> > » Friday 03 Jul 15
> > >> Other Information
>>»
> > >> CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
>>>>
> >» Date 31 Aug 2015
> >» Airline Aeroflot
> >>> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> >>> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> >>> Stops Non-stop
>> » Seats MI
> >» Confirmed
> >>> Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>>>>
> > >>
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> httpgAvww.adobe.com/products/acrohatireadstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
EFTA00341741
>> »
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
»» Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
> > >>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»
»»
>> >
>> >
>> >
>> >
>> >
>>>—
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
EFTA00341742
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacationggmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>> Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://wnw.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i nactions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> From:
> Content-Type: multipart/alternative;
EFTA00341743
> boundaryple-Mail-B39BF4A2-F1F8-4A9D-AD07-66B381C04D9D
> Thanks. I see you reserved the ticket. Totally fine just in case! Sorry,. having
computer issues or I would have responded sooner.
> Sent from my iPhone
> On Aug 18, 2015, at 12:46 PM, Natalia Molotkova <
> wrote:
> Response (Natalia Molotkova) 08/18/2015 12:46 PM
> MI, the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 12:40 PM
> 1will...
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
EFTA00341744
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 12:39 PM
> ok, so when they get back to you (up to 48 hours from now) just let me know!
> On Aug 18, 2015, at 12:34 PM, Natalia Molotkova <
> wrote:
>> Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, 1 can't pull the exact fare rules, that is Nshy sent it
to rate desk.
> > Regards,
> > Natalia Molotkova
>> Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Customer ( ) 08/18/2015 12:21 PM
> Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
>>
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/201511:53 AM
EFTA00341745
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
>> Customer ( ) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > >
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>»
>>»
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
»» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
»» I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>>» Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>>>
EFTA00341746
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
»» Sure, let me have a look..
>> » Regards,
>>» Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>>» Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...w hat ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
>>> Thanks,
>>>>
>>>>>
>>>»
>>>»
> > > > >> From: "American Express Travel" <
> > > > >> Date: June 26, 2015 at 6:34:07 PM EDT
EFTA00341747
> > >> » To:
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
»»»
> > > >>> If airline tickets are purchased for this itinerary:
> > > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://nu amex travel.com/baggage
>> >> >>
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>»
>>>>»
»»»
»»»
»»»
»»»
> > >>»
> > >>» Friday 03 Jul 15
> >>>>> Other Information
>>>>>>
> > > > » CITIZENS OFU MUST CARRY A VALID
PASSPORT
> >>>» Monday 31 Aug 15
> > > >>> Flight Information
>> >> >>
EFTA00341748
> > >>» Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > »Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > >>» Seats MI
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>> >> >>
> > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
»»»
>>>>>>
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>>>>>
>>>>>> See attached itinerar PDF or link for full terms and conditions.
>>>>>>
EFTA00341749
> > > > >> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>>
> > > >>> http://www.adobe.comiproducts/acrobat/readstep.html
> > > > >>
> > > > >> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>> >>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> > > > >>
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>>
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma
> y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
EFTA00341750
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>>
> > > > >>
> > > > >
> > > > >
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacationggmail.com , and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
EFTA00341751
visitusatainericanexpress.com/phishing .
>>>>
> > > > © 2015 American Express. All rights reserved
>>>>
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd
> s an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>>>
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or
> i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
EFTA00341752
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > M, according to the fare rules, we can't change the return date to Decemben
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>> >
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
EFTA00341753
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>>>
> > >>> From: "American Express Travel" <
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > »To:
> > > »Subject: Invoice for 31AUG15
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
»»>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
»»>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > >>
EFTA00341754
»»>
> > »>
> > >» Friday 03 Jul 15
> > >>> Other Information
> > »>
> > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug IS
>>>» Flight Information
>>>»
> > > » Date 31 Aug 2015
> > > »Airline Aeroflot
> > > »Airline Record Locator
> > >» Flight/Class SU103 L Economy Class
> > >» Origin New York, John F Kennedy International
> > >» Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > > »Arriving 11:25 AM / 01 Sep 2015
> > >» Departure Terminal Terminal 1
> > > »Arrival Terminal Terminal I) - Domestic/Intl
> > >» Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > > » Seats
> > >» Confirmed
> > >» Entry and Exit Information for Travel
>>>>>
> > > »American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
EFTA00341755
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»>
»»>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://wwwamericanexpress.com/privacy
»»>
> > >>> See attached itinerary PDF or link for full terms and conditions.
»»>
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.com/products/acrobatireadstep.html
»»>
> > > >> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
»»>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
»»>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
EFTA00341756
»»>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»>
»»>
>> >>
>>>> —
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
EFTA00341757
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
EFTA00341758
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > >
>> Customer ) 08/18/2015 12:00 PM
> > ok thanks
> >
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> >
> > >
> > >
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer ) 08/18/2015 11:39 AM
EFTA00341759
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
»» Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
>>» Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>>>
EFTA00341760
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>>»
>>> Thanks,
>>>>
»»>
»»>
»»>
> > > »> From: "American Express Travel" <
>>>>>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > » To:
> > > >>> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> >> > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>>>> http://mvamextravel.com/baggage
EFTA00341761
> >>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> >>>»
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > » Friday 03 Jul 15
> > > > » Other Information
> >>>»
> > > > » CITIZENS OFU MUST CARRY A VALID
PASSPORT
> > > > >> Monday 31 Aug 15
> > > > >> Flight Information
>>>>»
> > > > >> Date 31 Aug 2015
> > > > >> Airline Aeroflot
> > > > >> Airline Record Locator
> > > > >> Flight/Class SU103 L Economy Class
> > > > >> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > > » Departing 07:10 PM
> > > > >> Arriving 11:25 AM / 01 Sep 2015
> > > > >> Departure Terminal Terminal 1
EFTA00341762
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
>>>>» Estimated Time 9 Hrs 15 Nlins
>>>>>> Stops Non-stop
>>>>» Seats MI
> > > > >> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
»»»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>>>»
> > > > >> See attached itinerary PDF or link for full terms and conditions.
>>>>>>
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://wwn.adobe.com/products/acrobat/readstep.html
>>>>»
>>>>>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>>>
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
EFTA00341763
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>>>
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>>
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma
> y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>>>
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
> > > > >
> > > > >
> > > > >
EFTA00341764
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
> > > > > JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing
>>»
> > >> C 2015 American Express. All rights reserved
>>»
»» When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
EFTA00341765
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd
> s an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>»
»» Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayote and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or
> i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwvw.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>>>
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>» Regards,
> > > Natalia Molotkova
>>> Centurion Relationship Manager
>>>
EFTA00341766
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>> Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
> > >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>>
>> Thanks,
>>>
>>>>
>>>>
>>>>
> > > >> From: "American Express Travel" <
EFTA00341767
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > »To:
> > >>> Subject: Invoice for 31AUG15
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at I
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
»»>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
> > »>
> > > »Friday 03 Jul 15
> > >» Other Information
> > »>
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
>> >>> Monday 31 tug 15
>>>>> Flight Information
EFTA00341768
> > »>
> > >» Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sherenictvevo
> > >» Departing 07:10 PM
> > > >> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic/loll
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > > >> Seats
> > >>> Confirmed
>> >>> Entry and Exit Information for lraltel
>>>>>
>>>>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>>»
>> >>> See attached itinerary PDF or link for full terms and conditions.
EFTA00341769
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
»»>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
EFTA00341770
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»>
»»>
please note
The information contained in this communication is
confidential, may be attorney-client privileged, may
constitute inside information, and is intended only for
the use of the addressee. It is the property of
JEE
Unauthorized use, disclosure or copying of this
communication or any part thereof is strictly prohibited
and may be unlawful. If you have received this
communication in error, please notify us immediately by
return e-mail or by e-mail to jeevacationggmail.com , and
destroy this communication and all copies thereof,
including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
EFTA00341771
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing .
>> >
>>> 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
>>>
>>>
EFTA00341772
>> Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> Centurion Relationship Manager
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer ( ) 08/18/201511:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > =I according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
EFTA00341773
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
> > >
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>»
>> Thanks,
EFTA00341774
> > >>> From: "American Express Travel" <
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > »To:
> > > »Subject: Invoice for 31AUG15
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messy es. If you have any questions, please
contact Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
»»>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
> > »>
> > > »Friday 03 Jul 15
> > >» Other Information
»»>
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >>> Monday 31 Aug 15
EFTA00341775
> > >>> Flight Information
>
»»>
> > > >> Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > > >> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal I) - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > >> Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for 'Ira% el
> > »>
> > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»>
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
»»>
EFTA00341776
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>
>>>» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.com/products/acrobat/readstep.html
»»>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
»»>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
»»>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»»>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> en t er into other business relationships with suppliers and these arrangements,
EFTA00341777
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>» please note
> > > > The information contained in this communication is
>>» confidential, may be attorney-client privileged, may
>>» constitute inside information, and is intended only for
>>» the use of the addressee. It is the property of
>>» JEE
>>» Unauthorized use, disclosure or copying of this
>>» communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
>>» communication in error, please notify us immediately by
>>» return e-mail or by e-mail to jeevacation@gmail.com , and
>>» destroy this communication and all copies thereof,
>>» including all attachments. copyright -all rights reserved
EFTA00341778
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing
>>>
> > > © 2015 American Express. All rights reserved
>>>
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>>>
EFTA00341779
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>> Hours: Monday through Frida3, 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
EFTA00341780
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>
> > Thanks,
>>>
>> >
> >>> From: "American Express Travel" <
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> > » Subject: Invoice for 31AUG15
»»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have and questions, please
contact Centurion Travel Service at 1
»»
> >>> If airline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >> http://mvamextravel.com/baggage
> > >>
> > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
EFTA00341781
»»
»»
»»
»»
> > >> Friday 03 Jul 15
> >>> Other Information
>>»
>>» CITIZENS OF• MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
>>»
> > >> Date 31 Aug 2015
> > >> Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SUI03 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> > >> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>>» Seats MI
>>» Confirmed
> >>> Entry and Exit Information for Travel
>>»
EFTA00341782
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»
»»
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
> > >>
> >>> See attached itinerary PDF or link for full terms and conditions.
> > >>
> >>> PDF itinerary attachment:
> > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
> > >> http://www.adobe.com/products/acrobatireadstep.html
>>»
>>>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
> > >>
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
EFTA00341783
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > >>
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>»
»» California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»
»»
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
EFTA00341784
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
>> > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeeNacation@gmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing .
>>
> > © 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
EFTA00341785
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.g,00gle.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://s%‘‘ ss.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please visit
www.americanexpress.com/traveltermsCalifornia CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> Response (Natalia Molotkova) 08/18/2015 12:34 PM
> Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 12:21 PM
> Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
EFTA00341786
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer ( ) 08/18/201511:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
» On :Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
EFTA00341787
> > > Natalia Niolotkova
>>> Centurion Relationship Manager
>>>
>>>
>>> Hours: NIonda) through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Nlolotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>> Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
> >>
>>>
>> > Hours: Monday through Frida,, 10:39atil to 7:00pm EST
>>>
>>> Response (Administrator) 08/18/2015 07:48 AM
>> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office' I ani
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid.../ know I won't hear from you until after 10am
when your shift starts
EFTA00341788
>>»
> > >>> From: "American Express Travel" <
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > >» Subject: Invoice for 31AUG15
> > > >>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at I
»»>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
»»>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
> > »>
> > > »Friday 03 Jul 15
> > >» Other Information
»»>
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
EFTA00341789
>> >>> Monday 31 Aug 15
> > >» Flight Information
> > »>
> > >» Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > > >> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»>
»»>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
EFTA00341790
»»>
> > >>> See attached itinerary PDF or link for full terms and conditions.
»»>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.com/products/acrobatireadstep.html
»»>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
»»>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
»»>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»»>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
EFTA00341791
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»>
»»>
>>>> —
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation(kgmail.com , and
»» destroy this communication and all copies thereof,
EFTA00341792
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing .
>> >
> > > © 2015 America❑ Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayoKO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
fiSp://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
EFTA00341793
>> >
>> >
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
» Ml) according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> >
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
» Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
EFTA00341794
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to Oy
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> Thanks,
>> >
>> >
>> >
> > >> Front: "American Express Travel" <
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> > » Subject: Invoice for 31AUG15
>>»
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>»
> >>> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>» http://mvamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>»
>>»
EFTA00341795
»»
»»
»»
»»
>> »
> > >> Friday 03 Jul 15
> >>> Other Information
> > >>
>>» CITIZENS OF• MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
>>»
> > >> Date 31 Aug 2015
> > >> Airline Aeroflot
> > >> Airline Record Locator
>>>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> > >> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
>>» Stops Non-stop
>>» Seats MI
>>» Confirmed
> >>> Entry and Exit Information for Travel
EFTA00341796
>> »
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>»
>>»
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>>>
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
»» If you are unable to view the PDF attachment. ensure sou have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
> > >> http://www.adobe.com/products/acrobatireadstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
EFTA00341797
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>> »
>> »
>> >
>> >
>> >
>> >
>> >
> > > --
>
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
EFTA00341798
> > > constitute inside information. and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation®gmail.com , and
>> > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>> Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing
> >
> > © 2015 American Express. All rights reserved
> >
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
EFTA00341799
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
WI p://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please visit
www.americanexpress.com/traveltermsCalifornia CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> >
>>
> Customer ( ) 08/18/2015 12:00 PM
> ok thanks
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
EFTA00341800
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer ( ) 08/18/201511:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> >
> > >
> > >
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > =I according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
EFTA00341801
>> > Centurion Relationship Manager
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
>> Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fl
or closest to the price we have paid...I know I won't hear from )ou until after lOam
when your shift starts /
>>>
>> Thanks,
>> >>
>> >>
>> >>> From: "American Express Travel" <
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > >» Subject: Invoice for 31AUG15
»»>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > > >>
EFTA00341802
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
> > »>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
> > »>
> > >>> Friday 03 Jul 15
> > >>> Other Information
> > »>
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > >> Monday 31 Aug 15
> > >>> Flight Information
> > »>
> > > >> Date 31 Aug 2015
> > >>> Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
EFTA00341803
>>>» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > > >> Stops Non-stop
> > > >> Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Tras el
>>>»
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://wwii.americanexpress.com/privacy
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobc.corn/products/acrobat/readstcp.litnil
>>>»
> > > >> Thank you for choosing American Express Centurion Travel Service and have
EFTA00341804
a pleasant trip.
»»>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y
> en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
»»>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341805
please note
The information contained in this communication is
confidential, may be attorney-client privileged, may
constitute inside information, and is intended only for
the use of the addressee. It is the property of
JEE
Unauthorized use, disclosure or copying of this
communication or any part thereof is strictly prohibited
and may be unlawful. If you have received this
communication in error, please notify us immediately by
return e-mail or by e-mail to jeevacationqgmail.com , and
destroy this communication and all copies thereof,
including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing .
>>>
>>> 2015 American Express. All rights reserved
>>>
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
EFTA00341806
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s
> an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
> na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/traveltermsCalifornia CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>>
>>>
>>>
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
EFTA00341807
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> >
> Thanks,
> >
EFTA00341808
>>>> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
>>» Subject: Invoice for 31AUG15 -
>> »
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messy es. If you have any questions, please
contact Centurion Travel Service at I
>>»
»» If airline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://myamextravel.com/baggage
>>»
> > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>»
>>» Friday 03 Jul 15
> >» Other Information
> > >>
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
EFTA00341809
> > » Monday 31 Aug 15
> > >> Flight Information
>>»
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>> » Seats
> >>> Confirmed
> >>> Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.condamex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
EFTA00341810
>> »
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> > >> If you are unable to view the PDF attachment, ensure 3 ou have Adobe Acrobat
Reader. Refer to website below to download and install this free soft‘s are.
>> »
> > >> http://www.adobe.com/products/acrobat/readstep.html
>>»
»» Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
»»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > >>
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
EFTA00341811
for supplier products and services. From time to time we may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»
»»
>> >
>> >
>> >
>> >
>> >
>>>—
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeeNacation(ii)gmail.com , and
> > > destroy this communication and all copies thereof,
EFTA00341812
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing .
>>
> > © 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please visit
www.americanexpress.com/traveltermsCalifornia CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> >
EFTA00341813
> Response (Natalia Molotkova) 08/18/2015 11:53 AM
> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/201511:39 AM
> This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
»=. according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
EFTA00341814
> > Regards,
> > Natalia Molotkova
> Centurion Relationship Manager
>>
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
» Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> Centurion Relationship Manager
>>
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>>
> > Thanks,
>>
EFTA00341815
»>
> >>> From: "American Express Travel" <
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
» » To:
>>» Subject: Invoice for 31AUG15
>>>>
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>>
> >>> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://nivamextraNel.com/bagg,age
>>»
>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>
>>>>
>>>>
>>>>
>>>>
>> »
>> »
> >>> Friday 03 Jul 15
»» Other Information
>>>>
EFTA00341816
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
>>» Monday 31 Aug 15
> > >> Flight Information
> > >>
> > >> Date 31 Aug 2015
> > >> Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
>>» Stops Non-stop
>> » Seats
> >>> Confirmed
> > >> Entry and Exit Information for Travel
> > >>
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»
»»
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
EFTA00341817
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>»
»» See attached itinerary PDF or link for full terms and conditions.
>>>>
>>>> PDF itinerary attachment:
»» If you are unable to view the PDF attachment. ensure 3 ou have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> »
> > >> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»»
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
»» Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
EFTA00341818
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en
> t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>> »
>> »
>> >
>> >
>> >
>> >
>> >
>>>—
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may he unlawful. If you have received this
>> > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com , and
EFTA00341819
> > > destroy this communication and all copies thereof,
>> > including all attachments. copyright -all rights reserved
>>
> Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing
>>
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an
> d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost
to you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
> ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please visit
www.americanexpress.com/traveltermsCalifornia CST#1022318, Washington UBI#600-
469-694, Iowa TA/4002, Nevada NV#2001-0126
EFTA00341820
> >
> Response (Natalia Molotkova) 08/18/2015 11:13 AM
> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards.
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00341821
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> Customer ( ) 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> Thanks,
>>
>>
>>
>>> From: "American Express Travel" <
>>> Date: June 26. 2015 at 6:34:07 PM EDT
> » To:
> >> Subject: Invoice for 31AUG15
>>>
>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>
> >> If airline tickets are purchased for this itinerary:
> >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>> http://mvamextravel.com/baggage
>> >
EFTA00341822
>>> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
>>>
> >> Friday 03 Jul 15
>>> Other Information
>> >
> » CITIZENS OF • MUST CARRY A VALID PASSPORT
>>> Monday 31 Aug 15
>>> Flight Information
>> >
>>> Date 31 Aug 2015
> »Airline Aeroflot
>>> Airline Record Locator
>>> Flight/Class SU103 L Economy Class
>>> Origin New York, John F Kennedy International
>>> Destination Moscow, Sheremetyevo
>>> Departing 07:10 PM
>>> Arriving 11:25 AM / 01 Sep 2015
>>> Departure Terminal Terminal 1
>>> Arrival Terminal Terminal D - Domestic/Intl
EFTA00341823
>>> Estimated Time 9 Hrs 15 Mins
>>> Stops Non-stop
>>> Seats
>>> Confirmed
>>> Entry and Exit Information for Travel
>>>
>>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>>>
>>>
>>> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>>
> >> See attached itinerary PDF or link for full terms and conditions.
>>>
>>> PDF itinerary attachment:
>>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
>>> http://www.adobe.com/productsiaerobatireadstep.html
>>>
>>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>»
>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
EFTA00341824
>> >
> >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> >
>>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t
> er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>> >
>>> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency.
EFTA00341825
»_
> > please note
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
> > the use of the addressee. It is the property of
>>JEE
>> Unauthorized use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
> > and may be unlawful. If you have received this
> > communication in error, please notify us immediately by
> > return e-mail or by e-mail to jeevacation@gmail.com , and
> > destroy this communication and all copies thereof,
> > including all attachments. copyright -all rights reserved
> Privacy Statement
>1
> Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing
> © 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands > and
EFTA00341826
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
ft p://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
ttp://www.maps.google.com/help/legalnotices maps.html) .
> There is typically no cost to you for most booking efforts Concierge Company and
American Express perform on your behalf, although you are responsible for any
purchases and/or shipping charges you authorize. Fees may apply for meetings and
event planning. We reserve the right to note profile and preference data for servicing
purposes.
> American Express acts solely as sales agent for travel suppliers and is not responsible
for the actions or inactions of such suppliers. We want you to be aware that certain
suppliers pay us commissions and other incentives for reaching sales targets or other
goals, and may also provide incentives to our travel counselors. For more information
please visitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>al se (Natalia Molotkova) 08/18/2015 12:46 PM
the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.000SD. What date to hold while we are waiting fro the
respond from the rate desk?
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 12:40 PM
> I will...
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer (MIEla 08/18/2015 12:39 PM
> ok, so when they get back to you (up to 48 hours from now) just let me knosN!
> On Aug 18, 2015, at 12:34 PM, Natalia Molotkova
wrote:
EFTA00341827
>>
>>
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Nlana er
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 13 f) 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
>>
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>>
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> > Let me find the best new fare, but I am still waiting fro the respond horn the rate
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>»
>»
>>> Hoot s: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer ta) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > >
> > >>
>>>>
> > > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
EFTA00341828
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationshiu Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > > Customer ( ) 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...w hat ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>»
>> » Thanks,
>>»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel" ala
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>»»11,:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messy es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>>>> http://mvamextravel.com/baggage
>>>>»
>>>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»»
»»»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>»
>>>>>>Frida 4)3 Jul IS
> > >>>> Other Information
EFTA00341829
>>>>»
> > > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > >>> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats
> > > >>> Confirmed
> > > >>> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Antes") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
EFTA00341830
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > >>> Unauthorized use, disclosure or copying of this
> >> > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeaq gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
EFTA00341831
visitusatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
»» Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
fiSp://vt ,A.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > Natalia Molotkova
> > > Centurion Relationshi Mana er
>> >
EFTA00341832
>»
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
>>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts !
>»
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" <4
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > > » Subject: Invoice tiir 31AUG15
»»>
> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
EFTA00341833
> > >>> Other Information
>>>»
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >>> Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > >» Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > >» Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.com/products/acrobat/readstep.html
> > »>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
EFTA00341834
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>»JEE
> >> > Unauthorized use, disclosure or copying of this
> >> > communication or any part thereof is strictly prohibited
> >> > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacationggmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
EFTA00341835
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > Customer 08/18/2015 12:00 PM
> ok thanks
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
>> >
>> >
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
EFTA00341836
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>>>
>>>
>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Customer ( a) 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>>»
> > > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>»
>>»
>>>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>»
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>>>
EFTA00341837
> > > Thanks,
>>»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel"
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » » To:
> > > > >> Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messy es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://myamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > >>»
> > > >>> Friday 03 Jul 15
> > > >>> Other Information
> > > > >>
> > > > >> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > >> Monday 31 Aug 15
> > > >>> Flight Information
>>>>»
> > > > >> Date 31 Aug 2015
> > > >>> Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >>> Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > >>>> Arrival Terminal Terminal D - Domestic/Intl
> > > > >> Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats El
> > > >>> Confirmed
> > > »> Entry and Exit Information for Travel
>>>>>>
> > > > >> American Express strongly recommends
EFTA00341838
thatyouperiodicallyreviewwww.Visacentral.com/amex for the most up to date and
accurate entry/exit requirements for your travel destination. Due to frequent changes,
American Express cannot guarantee the accuracy of the information provided and
expressly disclaims any liability for any inaccurate or incomplete information contained
on that site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>>>
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > > >> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
EFTA00341839
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency.
>>>>>>
>>>>>>
> > > > >
>>>»
>>>»
>>>»
>>>»
>>>»--
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacationg,gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please
visitusatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
EFTA00341840
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more
informationpleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Mana er
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
EFTA00341841
> > >>> From: "American Express Travel"
>> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> »» To:
> > >>> Subject: Invoice for 31AUG15
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
»»>
> > >>> Friday 03 Jul 15
> > >» Other Information
>>>»
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >>> Monday 31 Aug 15
> > >>> Flight Information
»»>
> > > >> Date 31 Aug 2015
> > >>> Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
> > »>
EFTA00341842
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
>> >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma yen t er into other
business relationships with suppliers and these arrangements, including levels and types
EFTA00341843
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
»»>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
»» The information contained in this communication is
»» confidential, may be attorney-client privileged, may
»» constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
»» communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacationgigmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card Vi ebsite
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
EFTA00341844
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>>> Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>>
>>
>> Hours: Moutia) through Friday 10:30am to 7:00pm EST
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> >
>> >
>> >
> > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>> >
>>>
EFTA00341845
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshia Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>»
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" <1. .
> > >>> Date: June 26 2015 at 6:34:07 PM EDT
>>>»To:
> > »> Subject: Invoice for 31AUGI5
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
>> >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
>>>>>
>>>>>
>>>>>
>>>>>
> > »>
> > »>
> > >» Friday 03 Jul 15
> > >» Other Information
EFTA00341846
>>>»
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >» Flight Information
>>>>>
> > > » Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal I
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats MI
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>>>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
EFTA00341847
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV/42001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> >> > Unauthorized use, disclosure or copying of this
> >> > communication or any part thereof is strictly prohibited
> >> > and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation@gmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
EFTA00341848
usatamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
fiSp://iNlin.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>»
>»
> > Res (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
EFTA00341849
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
>>> Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
>> Hours: Monday through Frida 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid.../ know I won't hear from you until after 10am
when your shift starts I
> >>> From: "American Express Travel" ala.
> >>> Date: June 26 2015 at 6:34:07 PM EDT
> > » To:
>> » Subject: Invoice for 31AUG15
> >>>
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://mvamextravel.com/baggage
>> »
> > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
ebsite. Please click on the link to view your trip details:
>>>>
>>>>
>>>>
>>>>
>> »
>> »
>> »
> > » Friday 03 Jul 15
EFTA00341850
> > >> Other Information
>> »
> > » CITIZENS OF • MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
> > >>
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> > >> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> >>> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>> » Seats
> >>> Confirmed
> >>> Entry and Exit Information for Travel
> > >>
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>»
>>»
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
»» See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
EFTA00341851
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> »
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA0 002 Registered Iowa Travel Agency.
»»
>>>>
>> >
>> >
>> >
>> >
>> >
>>> —
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation(it;gmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>> Privacy Statement I Visit the Centurion Card IN ebsite
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
EFTA00341852
>> 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> Response (Natalia Molotkova) 08/18/2015 12:34 PM
> Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer 08/18/2015 12:21 PM
> Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
EFTA00341853
can...but...) and if Nse can't then forget it...(no need to reserve Dec flight)
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
> wrote:
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Customer 11== 1) 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
>> > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
>>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationshi Mana er
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
>>> Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
EFTA00341854
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >
> > Thanks,
> > >>> From: "American Express Travel" •::j
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»To:
> > > » Subject: Invoice for 31AUG15
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
> > »>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > »> Friday 03 Jul 15
> > >» Other Information
>>>»
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > »> Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
EFTA00341855
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > »> Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://wiiw.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
EFTA00341856
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
»» The information contained in this communication is
»» confidential, may be attorney-client privileged, may
»» constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>»JEE
> > > > Unauthorized use, disclosure or copying of this
»» communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation@gmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
EFTA00341857
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
>> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayoKO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
re (Natalia Molotkova) 08/18/2015 11:13 AM
>>a according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
EFTA00341858
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to Oy
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>
> Thanks,
> >
>> >
>> >
>> >
> >>> From: "American Express Travel" c
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> >» Subject: Invoice for 31AUG15
>>>>
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
»» If airline tickets are purchased for this itinerary:
»» Airline Baggage Fee/Rules may apply and can he accessed by visiting:
> >>> http://mvamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
>> »
>> »
>> »
> > » Friday 03 Jul 15
> > >> Other Information
> > >>
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
> > >>
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
EFTA00341859
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>> » Seats
> >>> Confirmed
> >>> Entry and Exit Information for Travel
> > >>
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>»
>>»
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
»» PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> »
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> »
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
EFTA00341860
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>
>>>>
>> >
>> >
>> >
>> >
>> >
>» —
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacationgigmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>>
> > © 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
EFTA00341861
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> >
> >
> Customer 08/18/2015 12:00 PM
> ok thanks
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> >
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can (10 is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>>
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
> wrote:
EFTA00341862
> > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshiu Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
>>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > C en t urion Relationshiu Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >
> > Thanks,
> > >>> From: "American Express Travel"
>>>>> Date: June 26, 2015 at 6:34:07 PM EDT
>»»To:
> > »> Subject: Invoke for 31AUG15
>>>>>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
EFTA00341863
> > >>> http://mvamextravel.com/baggage
> > »>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
> > »>
> > »>
> > >» Friday 03 Jul 15
> > >>> Other Information
»»>
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >>> Flight Information
> > »>
> > >» Date 31 Aug 2015
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > >» Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
EFTA00341864
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341865
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
WI p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://wnw.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
EFTA00341866
Washington UBI#600-469-694, Iowa TA#002, Nevada NVN2001-0126
> > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
>>> Sure, let me have a look..
>>> Regards,
> > Natalia Molotkova
>> Centurion Relationship Manager
> >
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> >
> >>> From: "American Express Travel"
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
>> » Subject: Invoice for 31AUG15
>>»
»» DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>»
»» If airline tickets are purchased for this itinerary:
EFTA00341867
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://mvamextravel.com/baggage
>> »
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > » Friday 03 Jul 15
> > » Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
>>»
> > » Date 31 Aug 2015
> > >> Airline Aeroflot
> > >> Airline Record Locator
> > >> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> >>> Stops Non-stop
> > » Seats
> >>> Confirmed
>>>> Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>> »
>> »
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
»» See attached itinerary PDF or link for full terms and conditions.
>>>>
>>>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
EFTA00341868
Reader. Refer to website below to download and install this free software.
>> »
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>> »
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> »
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
> > >>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»
»»
>> >
>> >
>> >
>> >
>> >
>> >_
> > > please note
EFTA00341869
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>>
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S01 p://vs‘s.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
EFTA00341870
> Response (Natalia Molotkova) 08/18/2015 11:53 AM
> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer (1 08/18/201511:39 AM
> This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> On Au 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> >
> > al se (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
EFTA00341871
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> >
> >>> From: "American Express Travel" alga-
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To•
»» Subject: Invoice for 31AUG15
>>»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>»
> >>> If airline tickets are purchased for this itinerary:
»» Airline Baggage Fee/Rules may apply and can he accessed by visiting:
>>>> http://myamextravel.com/baggage
>> >>
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
»»
»»
»»
> > » Friday 03 Jul 15
> >>> Other Information
>>»
>>» CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
>>»
> > >> Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > » Stops Non-stop
> > » Seats
EFTA00341872
> > » Confirmed
»» Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>»
>>>>
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
»» See attached itinerary PDF or link for full terms and conditions.
>>>>
>>>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
»» Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
EFTA00341873
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
> > >>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>»
>>»
>> >
>> >
>> >
>> >
>> >
>» —
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
>> > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail. please visit us
atamericanexpress.com/phishing.
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
EFTA00341874
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://wnvLmaps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>>
>>
se (Natalia Molotkova) 08/18/2015 11:13 AM
>al according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Mana er
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> Customer 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to
EFTA00341875
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
> Thanks,
>>> From: "American Express Travel"
>>> Date: June 26. 2015 at 6:34:07 PM EDT
> » To:
> >> Subject: Invoice tin 31AUGIS
>»
>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>
>>> If airline tickets are purchased for this itinerary:
>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>> http://myamextravel.com/baggage
>>>
>>> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Friday 03 Jul 15
>>> Other Information
>>>
>» CITIZENS OF MUST CARRY A VALID PASSPORT
>>> Monday 31 Aug 15
>>> Flight Information
>>>
>>> Date 31 Aug 2015
>» Airline Aeroflot
>>> Airline Record Locator -
>>> Flight/Class SU103 L Economy Class
>>> Origin New York, John F Kennedy International
>>> Destination Moscow, Sheremetyevo
>>> Departing 07:10 PM
>>> Arriving 11:25 AM / 01 Sep 2015
>>> Departure Terminal Terminal 1
> >> Arrival Terminal Terminal D - Domestic/Intl
>>> Estimated Time 9 Hrs 15 Mins
> >> Stops Non-stop
> » Seats
> » Confirmed
EFTA00341876
> >> Entry and Exit Information for Travel
>>>
>>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>> >
>> >
> >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>
>>> See attached itinerary PDF or link for full terms and conditions.
>>>
>>> PDF itinerary attachment:
>>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free soils% are.
>>>
>>> http://www.adobe.com/products/acrobat/readstep.html
>>>
>>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> >
>>> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> >
>>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
EFTA00341877
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>> >
>>> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> >
> >
>>
>>
>>—
> > please note
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
>> the use of the addressee. It is the property of
>>JEE
> > Unauthorized use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
>>> and may be unlawful. If you have received this
>>> communication in error, please notify us immediately by
> > return e-mail or by e-mail to jeevacation(kgmail.com, and
> > destroy this communication and all copies thereof,
> > including all attachments. copyright -all rights reserved
> Privacy Statement Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
> © 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
EFTA00341878
Member by service provider. Service provider rates and availability are subject to
change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
ft tp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
ft p://www.maps.google.com/helpfiegalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
Response (Natalia Molotkova) 08/18/2015 01:14 PM
Ok, let us see what rate desk will say...
Regards,
Natalia Molotkova
ent union Relationshi Mana er
Hours: Monday through Friday 10:30am to 7:00pm EST
Customer 08/18/2015 01:09 PM
Thanks. I see you reserved the ticket. Totally fine just in case! Sorry,. having
computer issues or I would have responded sooner.
Sent from my iPhone
> On Aug 18, 2015, at 12:46 PM, Natalia Molotkova
wrote:
se (Natalia Molotkova) 08/18/2015 12:46 PM
>Wi the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
> Regards,
> Natalia Molotkova
> Centurion Relationshi Mana er
I lours: :%Iontlay through Friday 10:30am to 7:00pm EST
EFTA00341879
> Response (Natalia Molotkova) 08/18/2015 12:40 PM
>I
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( 08/18/2015 12:39 PM
> Ok, so NS hen they get back to you (up to 48 hours from now) just let me know!
> On Aug 18, 2015, at 12:34 PM, Natalia Molotkova
> wrote:
> > Response (Natalia Molotkova) 08/18/2015 12:34 PM
> > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer =MM.) 08/18/2015 12:21 PM
> > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
> wrote:
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Customer a) 08/18/201511:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>> >
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
> wrote:
EFTA00341880
> > > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >>
> > > > I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
> > > > Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationshiu Manager
>> >>
>> >>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > > Customer 08/18/2015 07:48 AM
> > > > Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>> >>
> > > Thanks,
>>»
>>>»
>>>»
>>>»
> > > >>> From: "American Express Travel" <I
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>>»To:
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > >>> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
EFTA00341881
> > > >>> http://mvamextravel.com/baggage
> > >>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > >>»
> > > > » Friday 03 Jul 15
> > > >» Other Information
> > > > >>
> > > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > >>> Arriving 11:25 AM / 01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > > >> Arrival Terminal Terminal D - Domestic/Intl
> > > > >> Estimated Time 9 firs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats
> > > > >> Confirmed
> > > > >> Entry and Exit Information for Travel
>>>>»
> > > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > > >>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
EFTA00341882
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> > > >>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > > >> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>>»
> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341883
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
> > > > Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
EFTA00341884
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>»
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel"
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»To:
> > >» Subject: Invoice for 31AUGI5
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
>> >>> If airline tickets are purchased for this itinerary:
EFTA00341885
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
»»>
> > >» Friday 03 Jul 15
> > >» Other Information
>>>»
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >» Flight Information
»»>
> > > » Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal I
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.condamex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
>> >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
>>>>> PDF itinerary attachment:
EFTA00341886
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobatireadstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>»
>>>»
>>»
>>»
>>»
>>»
>>»
EFTA00341887
> > > > please note
»» The information contained in this communication is
»» confidential, may be attorney-client privileged, may
»» constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
> > > > Unauthorized use, disclosure or copying of this
»» communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacationgigmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
EFTA00341888
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Customer 08/18/2015 12:00 PM
> > ok thanks
> > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Mana
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Customer 08/18/2015 11:39 AM
> > > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
>»
> > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> » according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>»
»» I did email it to the rate desk fro them to double check the rules again, due to
the original ticket was exchanged couple time.
>> » Regards,
> > > > Natalia Molotkova
> > > > Centurion Relationship Manager
>>»
>>»
> > >> Hours: Monday through Friday 10:30am to 7:00pm EST
>>>>
> > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > > Sure, let me have a look..
> > » Regards,
> > > > Natalia Molotkova
»» Centurion Relationship Manager
>>>>
EFTA00341889
>>>>
> > > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >>
> > > > Response (Administrator) 08/18/2015 07:48 AM
> > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I
am currently out of the office with no access to voicemail or email. My normal office
hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > » Customer 08/18/2015 07:48 AM
»» Good morning Natasha...can you please change this ticket for
to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >>
> > > Thanks,
>> >>
>>>>>
»»>
»»>
> > > >>> From: "American Express Travel" ala
> > > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > > »To:
> > > > » Subject: Invoice for 31AUG15
>>>>»
> > > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a
notification only address that cannot accept incoming messa es. If you have any
questions, please contact Centurion Travel Service at 1
>>>>»
> > > > >> If airline tickets are purchased for this itinerary:
> > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > > >>> http://mvamextravel.com/baggage
>>>>»
> > > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > >» Friday 03 Jul 15
> > > >» Other Information
>>>>»
> > > > » CITIZENS OFU MUST CARRY A VALID
PASSPORT
> > > > » Monday 31 Aug 15
> > > >» Flight Information
>>>>»
> > > > » Date 31 Aug 2015
> > > > »Airline Aeroflot
EFTA00341890
> > > >>> Airline Record Locator
> > > >>> Flight/Class SU103 L Economy Class
> > > >>> Origin New York, John F Kennedy International
> > > >>> Destination Moscow, Sheremetyevo
> > > >» Departing 07:10 PM
> > > > >> Arriving 11:25 AM /01 Sep 2015
> > > >>> Departure Terminal Terminal 1
> > > >>> Arrival Terminal Terminal D - Domestic/Intl
> > > > » Estimated Time 9 Hrs 15 Mins
> > > >>> Stops Non-stop
> > > > >> Seats
> > > > >> Confirmed
> > > > >> Entry and Exit Information for Travel
>>>>»
> > > >>> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>»
>>>>»
> > > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>>»
> > > >>> See attached itinerary PDF or link for full terms and conditions.
>>>>»
> > >>>> PDF itinerary attachment:
> > > >>> If you are unable to view the PDF attachment, ensure you have Adobe
Acrobat Reader. Refer to website below to download and install this free software.
>>>>»
> > >>>> http://www.adobe.com/products/acrobat/readstep.html
>>>>»
> >>>>> Thank you for choosing American Express Centurion Travel Service and
have a pleasant trip.
>>>>»
> > > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>>»
> > > >>> Liability Statement. American Express Travel Related Services Company,
Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act
as an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
EFTA00341891
>>>>»
> > > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>>»
> > > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > > please note
> > > > > The information contained in this communication is
> > > > > confidential, may be attorney-client privileged, may
> > > > > constitute inside information, and is intended only for
> > > > > the use of the addressee. It is the property of
>>>»JEE
> > > > > Unauthorized use, disclosure or copying of this
> > > > > communication or any part thereof is strictly prohibited
> > > > > and may be unlawful. If you have received this
> > > > > communication in error, please notify us immediately by
> > > > > return e-mail or by e-mail to jeevacationfigmail.com, and
> > > > > destroy this communication and all copies thereof,
> > > > > including all attachments. copyright -all rights reserved
»» Privacy Statement I Visit the Centurion Card website
> > > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>>»
> > > > © 2015 American Express. All rights reserved
>>»
> > > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
EFTA00341892
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understa nd s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>>»
> > > > Content is provided "AS IS," without any express or implied warranties.
Portions of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>»
>>»
>>»
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > Natalia Molotkova
> > > Centurion Relationshiu Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
EFTA00341893
»>
»>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>> >
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel"
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > »To:
> > >» Subject: Invoice 31AUG15
»»>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at I
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>
»»>
»»>
»»>
»»>
> > »>
> > »>
> > »> Friday 03 Jul 15
> > >» Other Information
»»>
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > >> Monday 31 Aug 15
> > >>> Flight Information
>>>»
>>>>> Date 31 Aug 2015
EFTA00341894
> > >» Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > > >> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > > » Seats MI
> > >>> Confirmed
> > > >> Entry and Exit Information for Travel
>>>»
> > > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
EFTA00341895
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation(kgmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
EFTA00341896
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
>> Natalia Molotkova
>> Centurion Relationship Manager
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
EFTA00341897
> > > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > Natalia Molotkova
> > > Centurion Relationshiu Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
>>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshiu Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>>>
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>> >
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" ez=MM .
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > >» Subject: Invoice for 31AUG15
»»>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
EFTA00341898
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>
»»>
»»>
»»>
»»>
> > »>
> > »>
> > >» Friday 03 Jul 15
> > >» Other Information
>>>>>
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >>> Flight Information
> > »>
> > »> Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > >» Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
> > »>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
EFTA00341899
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341900
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacationfcgmail.com, and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
EFTA00341901
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > arse (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>
> Thanks,
>>
> >>> From: "American Express Travel"
> >>> Date: June 26 2015 at 6:34:07 PM EDT
> > » To:
> > » Subject: Invoice for 31AUG15
>>»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at I
>>»
»» If airline tickets are purchased for this itinerary:
EFTA00341902
> > >> Airline Baggage Fee/Rules may apply and can he accessed N isiting:
>>>> http://mvamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
»»
»»
»»
> > » Friday 03 Jul 15
> >» Other Information
>>»
> >» CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
>> »
> > » Date 31 Aug 2015
> > >> Airline Aeroflot
> > >> Airline Record Locator
> > >> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> >>> Stops Non-stop
> > » Seats
> >>> Confirmed
> >>> Entry and Exit Information for Travel
> >»
> >>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>>»
>>»
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
»» See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
»» If you are unable to view the PDF attachment. ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
EFTA00341903
>>»
> >» lilt p://N1 shadobe.com/products/acrobatireadstep.html
>>»
»» Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>
>> »
>> >
>> >
>> >
>> >
>> >
>»—
> > > please note
> > > The information contained in this communication is
EFTA00341904
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation@gmail.com, and
>> > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>>> Privacy Statement I Visit the Centurion Card IN ebsite
> > To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayoKO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> >
EFTA00341905
>>
>>
> Response (Natalia Molotkova) 08/18/2015 12:34 PM
> Due to original ticket is pretty old, I can't pull the exact fare rules. that is why sent it
to rate desk.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer 08/18/2015 12:21 PM
> Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
catt...but and if we can't then forget it...(no need to reserve Dec flight)
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> >
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
>>> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
>>> Regards,
>> Natalia Molotkova
>>> Centurion Relationship Manager
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>>>
EFTA00341906
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>»
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel"
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>>>»To:
> > >» Subject: Invoice for 31AUGI5
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
>> >>> If airline tickets are purchased for this itinerary:
> > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
>>>»
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
>>>»
> > >» Friday 03 Jul 15
> > >» Other Information
EFTA00341907
>>>»
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >» Monday 31 Aug 15
> > >» Flight Information
>>>>>
> > > » Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal I
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
EFTA00341908
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>»
>>>»
>>»
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> >> > Unauthorized use, disclosure or copying of this
> >> > communication or any part thereof is strictly prohibited
> >> > and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacationcegmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
EFTA00341909
atamericanexpress.com/phishing.
>> >
> > > © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://wnw.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
EFTA00341910
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
>>> Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>>
> Thanks,
> >>> From: "American Express Travel"
> >» Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
>> » Subject: Invoice for 31AUG15
>>>>
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://mvamextravel.com/baggage
>> »
> > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
elisite. Please click on the link to view your trip details:
>>>>
>>>>
>>>>
>>>>
>> »
>> »
>> »
> > » Friday 03 Jul 15
EFTA00341911
> >>> Other Information
>> »
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
> > >>
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>> » Seats
> >>> Confirmed
> >>> Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
> > >>
> > >>
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
> >>> http://www.adobe.com/products/acrobat/readstep.html
> >»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
EFTA00341912
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
> > >>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»
»»
>> >
>> >
>> >
>> >
>> >
>» —
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
EFTA00341913
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> >
> Customer 08/18/2015 12:00 PM
> ok thanks
> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
EFTA00341914
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> >
> > Customer 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
> >
>>>
>>>
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>>>
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Mana er
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>»
> > Thanks,
>»
>>»
EFTA00341915
»»
>> »
> > >>> From: "American Express Travel"
> > > >> Date: June 26. 2015 at 6:34:07 PM EDT
> > > » To:
> > >>> Subject: Invoice for 31AUG15
> > »>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
> > »>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>>
>>>>>
>>>>>
>>>>>
> > »>
> > »>
>>>»
> > >» Friday 03 Jul 15
> > >» Other Information
> > »>
> > »> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > >>> Monday 31 Aug 15
> > >» Flight Information
»»>
> > > » Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >» Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > »> Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
»»>
> > > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
EFTA00341916
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facilit fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
EFTA00341917
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>>
>>>>>
>>>>
>>»
>>»
>>»
>>»
>>»—
> > > > please note
> >> > The information contained in this communication is
> >> > confidential, may be attorney-client privileged, may
»» constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>» JEE
»» Unauthorized use, disclosure or copying of this
»» communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation(a;gmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
EFTA00341918
of this content are provided by Gayote and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
>>> Hours:.\londac through Friday 10:30am to 7:00pm EST
>>
>> Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
> > Thanks,
>>
EFTA00341919
»>
»>
»>
> >>> From: "American Express Travel" <IMENEa-
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
»» To:
>> » Subject: Invoice for 31AUG15
>>»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>»
>>>> If airline tickets are purchased for this itinerary:
»» Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://myamextravel.com/baggage
>>»
>>>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>»
>>»
>>»
>>»
>>»
>>»
>>»
> > » Friday 03 Jul 15
> >>> Other Information
»»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
> > >>
> > >> Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> >>> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > » Stops Non-stop
>> » Seats
> > » Confirmed
> >>> Entry and Exit Information for Travel
>>>>
> >>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
EFTA00341920
liability for any inaccurate or incomplete information contained on that site.
>> >>
>> >>
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> »
>>>> http:/Avww.adobe.com/products/acrobat/readstep.html
> >»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> > >> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
> > >>
EFTA00341921
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>—
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
>> > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation(iegmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>> Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
>>
> > © 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
EFTA00341922
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>>
>>
> Response (Natalia Molotkova) 08/18/2015 11:53 AM
> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ) 08/18/201511:39 AM
> This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
F;• wrote:
> >
>>
> > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
EFTA00341923
> > Centurion Relationship Manager
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** 1 am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
>>> Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>
> > Thanks,
> > >> From: "American Express Travel"
> >>> Date: June 26 2015 at 6:34:07 PM EDT
> > » To•
> > >> Subject: Invoice for 31AUG15
>>»
> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>»
»» If airline tickets are purchased for this itinerary:
>>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://mvamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
»»
»»
»»
> > » Friday 03 Jul 15
> >» Other Information
>>»
> > » CITIZENS OF • MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
>>»
> > >> Date 31 Aug 2015
EFTA00341924
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > » Seats
> >>> Confirmed
> >>> Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>> >>
> > >>
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
»» See attached itinerary PDF or link for full terms and conditions.
>>>>
>>>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> >>
> >> > http://v. wadobe.com/products/acrobat/readstep.html
>>»
»» Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>
>>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
EFTA00341925
>> »
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TAO 002 Registered Iowa Travel Agency.
>>>>
>>>>
>> >
>> >
>> >
>> >
>> >
>» —
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation@gmail.com, and
>> > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>>> Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
>>
> > © 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
EFTA00341926
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://vmn.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>>
>>
>Mi me (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
EFTA00341927
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> Customer 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> Thanks,
>>> From: "American Express Travel"
>>> Date: June 26, 2015 at 6:34:07 PM EDT
>» To:
> >> Subject: Invoice for 31AUG15
>»
>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>
>>> If airline tickets are purchased for this itinerary:
>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>> http://myamextravel.com/baggage
>>>
>>> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
>> >
>> >
>> >
>>>
>>>
>>>
>>>
>>> Friday 03 Jul 15
>» Other Information
>>>
> »CITIZENS OF MUST CARRY A VALID PASSPORT
>>> Monday 31 Aug 15
>>> Flight Information
>>>
>>> Date 31 Aug 2015
>>> Airline Aeroflot
>>> Airline Record Locator
EFTA00341928
>>> Flight/Class SU103 L Economy Class
>>> Origin New York, John F Kennedy International
>>> Destination Moscow, Sheremetyevo
>>> Departing 07:10 PM
> >> Arriving 11:25 AM / 01 Sep 2015
>>> Departure Terminal Terminal 1
>>> Arrival Terminal Terminal D - Domestic/Intl
> >> Estimated Time 9 Hrs 15 Mins
> >> Stops Non-stop
> » Seats
>>> Confirmed
>>> Entry and Exit Information for Travel
>> >
>>> American Express strongly recommends that you periodically review
www.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>> >
>> >
>>> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>
>>> See attached itinerary PDF or link for full terms and conditions.
>>>
>>> PDF itinerary attachment:
>>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
>>> http://www.adobe.com/products/acrohat/readstep.html
>>>
>>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>>
> >> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>
>>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
EFTA00341929
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>> >
>>> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>
>> >
> >
> >
> >
>>
>>
>> —
> > please note
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
> > the use of the addressee. It is the property of
>>JEE
> > Unauthorized use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
>> and may be unlawful. If you have received this
>> communication in error, please notify us immediately by
> > return e-mail or by e-mail to jeevacation@gmail.com, and
>> destroy this communication and all copies thereof,
> > including all attachments. copyright -all rights reserved
> Privacy Statement I Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
> 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
EFTA00341930
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by GayotO and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
ft tp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
ft p://Ns w w.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i nactions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
From:
Content-Type: multipart/alternative;
boundar ple-Mail-B39BF4A2-F1F8-4A9D-AID07-66B381C04D9D
Thanks. I see you reserved the ticket. Totally fine just in case! Sorry, El having
computer issues or I would have responded sooner.
Sent from my iPhone
On Aug 18, 2015, at 12:46 PM, Natalia Molotkova <
> wrote:
Response (Natalia Molotkova) 08/18/2015 12:46 PM
EFTA00341931
the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 10:30am to 7:00pm EST
Response (Natalia Molotkova) 08/18/2015 12:40 PM
I swill...
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 10:30am to 7:00pm EST
Customer ( ) 08/18/2015 12:39 PM
ok, so when they get back to you (up to 48 hours from now) just let me know!
On Aug 18, 2015, at 12:34 PM, Natalia Molotkova <
> wrote:
> Response (Natalia Molotkova) 08/18/2015 12:34 PM
EFTA00341932
> Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 12:21 PM
> Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> On Au 18, 2015, at 11:53 AM, Natalia Molotkova <
> rote:
> >
>>
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Nlanager
> >
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Customer ( ) 08/18/2015 11:39 AM
EFTA00341933
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> >
> On .Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > > =I according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
>>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>» Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>>>
>>>
EFTA00341934
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
>»
> > > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel" <
> > >» Date: June 26, 2015 at 6:34:07 PM EDT
>»»To:
> > >» Subject: Invoice for 31AUG15
>>>>>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
EFTA00341935
»»>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
> > »>
> > »>
> > >>> Friday 03 Jul 15
> > >>> Other Information
> > »>
> > >>> CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > >> Monday 31 Aug IS
> > >>> Flight Information
>>>»
> > > » Date 31 Aug 2015
> > >>> Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > > »Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
EFTA00341936
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > >» Seats IN
> > > >> Confirmed
> > > >> Entry and Exit Information for Travel
>>>»
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»>
»»>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://wwvk.americanexpress.com/privacy
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.com/products/acrobat/readstep.html
> > »>
> > > » "[hank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
> > »>
>> >>> Please be advised that certain mandatory hotel-imposed charges, including.
but not limited to, daily resort or facility fees, may be applicable to your stay and
EFTA00341937
payable to the hotel operator at check-out from the propert . You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
»»>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»»>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma
y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
»»>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341938
>>»
>>»
>>»—
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>»JEE
> > > > Unauthorized use, disclosure or copying of this
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation(gmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing .
>»
> > > © 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
EFTA00341939
responsible for the actions of the service provider used by the Card Member, and
expressly understand
s an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(
http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:(
http://wwii.maps.google.com/helpflegalnotices maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or
i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> Response (Natalia Molotkova) 08/18/2015 11:13 AM
» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> >
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
EFTA00341940
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>
> > Thanks,
>>
> > >
>>>
>>>
> > >> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
EFTA00341941
> > » To:
>>>> Subject: Invoice -for 31AUG15
>>»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
>>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://mvamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
>> »
>> »
>> »
»» Friday 03 Jul 15
»» Other Information
>>>>
>>» CITIZENS OF MUST CARRY A VALID PASSPORT
>>» Monday 31 Aug 15
> > >> Flight Information
>>»
EFTA00341942
> > >> Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
>>» Stops Non-stop
>> » Seats I.
»» Confirmed
> >>> Entry and Exit Information for Travel
> > >>
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
> > >>
> > >>
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
EFTA00341943
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> »
> > >> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
> > >>
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
> > >>
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may
en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
EFTA00341944
the itineraries we recommend.
> > >>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV82001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>> >
>> >
>> >
>> >
> > > --
> > > please note
> > > The information contained in this communication is
> > > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation(dgmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing
EFTA00341945
>>
>> 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands
an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
>> Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(
http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:(
http://www.maps.google.com/help/legalnotices maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
USI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> Customer ( ) 08/18/2015 12:00 PM
EFTA00341946
> ok thanks
> On Aug 18, 2015, at 11:53 AM Natalia Molotkova <
> wrote:
> >
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Customer ( ) 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> >
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
>»
>»
> > > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > >Ma according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
EFTA00341947
you want me to price new one?
>> >
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>> Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
>» Regards,
>> Natalia Molotkova
> > > Centurion Relationship Manager
>> >
>> >-
>> > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
>>> Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
>> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
EFTA00341948
>> >
> > > Thanks,
>> >
>> >>
>>»
>>»
> > >>> From: "American Express Travel" <
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
>»»To:
> > >>> Subject: Invoice for 31AUG15
>>>>>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
»»>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> httpa/mvamextravel.com/baggage
»»>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
»»>
»»>
EFTA00341949
>>>>> Friday 03 Jul 15
>>>>> Other Information
>>>>>
>>>» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > > >> Monday 31 Aug 15
>>>>> Flight Information
>>>»
> > > »Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremet,. evo
> > > »Departing 07:10 PM
> > > >> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > > >> Arrival Terminal Terminal D - Domestic, Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > >> Seats
> > >» Confirmed
> > > >> Entry and Exit Information for Travel
>>>>>
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
EFTA00341950
»»>
»»>
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://wwvv.americanexpress.com/privacy
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
> > »>
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
> > »>
> > >>> http://www.adobe.com/products/acrobatireadstep.html
> > »>
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
»»>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
»»>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
»»>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
EFTA00341951
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma
y en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>>
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
>>>>JEE
>>>> Unauthorized use, disclosure or copying of this
EFTA00341952
> > > > communication or any part thereof is strictly prohibited
> > > > and may be unlawful. If you have received this
> > > > communication in error, please notify us immediately by
> > > > return e-mail or by e-mail to jeevacation@gmail.com , and
> > > > destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing .
>> >
> > > © 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand
s an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(
http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:(
http://wwii.maps.google.com/helpflegalnotices maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
EFTA00341953
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the action s or
i na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
» Ml) according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> >
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
EFTA00341954
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>>
> > Thanks,
>> >
>> >
>> >
> >>> Front: "American Express Travel" <
»» Date: June 26. 2015 at 6:34:07 PM EDT
> > » To:
>>» Subject: Invoice for 31AUG15
>>>>
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
> >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://myamextravel.com/baggage
>>»
EFTA00341955
> > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
sNehsite. Please click on the link to view your trip details:
> > >>
> > >>
»»
»»
>> »
>> »
>> »
>> » Friday 03 Jul 15
> > >> Other Information
>> »
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
>>»
> > >> Date 31 Aug 2015
> > >> Airline Aeroflot
> >>> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
»» Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
EFTA00341956
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>> » Seats MI
> >>> Confirmed
> >>> Entry and Exit Information for Travel
>>>>
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.condamex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»
»»
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
> > >>
> > >> See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> »
> >>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
EFTA00341957
»»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > >>
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may
en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
> > >>
> > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341958
>> >
>>>—
> > > please note
> > > The information contained in this communication is
>>> confidential, may be attorney-client privileged, ma)
>>> constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jets acation®gmail.com , and
> > > destroy this communication and all copies thereof,
>>> including all attachments. copyright -all rights reserved
>>
> Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing .
>>
>> 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company "). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands
an d agrees that the exclusive remedy for any claims relating to services or products
EFTA00341959
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(
http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:(
http://www.maps.google.com/helpflegalnotices maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and mas also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> >
>>
> Response (Natalia Molotkova) 08/18/2015 11:53 AM
> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 11:39 AM
> This is true...we have changed this ticket a few times. I guess it is all we can do is
EFTA00341960
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
» =1, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> >
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
EFTA00341961
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>>
> > Thanks,
>> >
>> >
>> >
> >>> From: "American Express Travel" <
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
>>» Subject: Invoice for 31AUG15
>>>>
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >> http://mvamextravel.com/baggage
>>»
EFTA00341962
> > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
sNehsite. Please click on the link to view your trip details:
> > >>
> > >>
»»
»»
>> »
>> »
>> »
>> » Friday 03 Jul 15
> > >> Other Information
>> »
> > » CITIZENS OF • MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
>>»
> > >> Date 31 Aug 2015
> > >> Airline Aeroflot
> >>> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
»» Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
EFTA00341963
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>> » Seats
> >>> Confirmed
> >>> Entry and Exit Information for Travel
>>>>
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.condamex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»
»»
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
> > >>
> > >> See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> »
> >>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
EFTA00341964
»»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > >>
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may
en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
> > >>
> > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341965
>> >
>>>—
> > > please note
> > > The information contained in this communication is
>>> confidential, may be attorney-client privileged, ma)
>>> constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jets acation®gmail.com , and
> > > destroy this communication and all copies thereof,
>>> including all attachments. copyright -all rights reserved
>>
> Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing .
>>
>> 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company "). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands
an d agrees that the exclusive remedy for any claims relating to services or products
EFTA00341966
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(
http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:(
http://www.maps.google.com/helpflegainotices maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and mad also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> >
> >
> Response (Natalia Molotkova) 08/18/2015 11:13 AM
> M, according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00341967
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> Customer ( ) 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
> Thanks,
>>> From: "American Express Travel" <
>>> Date: June 26, 2015 at 6:34:07 PM EDT
>» To:
EFTA00341968
> >> Subject: Invoice for 31AUG15
>>>
> >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>
>>> If airline tickets are purchased for this itinerary:
>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>> http://myamestravel.com/baggage
>> >
>>> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
>>>
> >> Friday 03 Jul 15
>>> Other Information
>>>
> » CITIZENS OF • MUST CARRY A VALID PASSPORT
>» Monday 31 Aug 15
> >> Flight Information
>>>
> >> Date 31 Aug 2015
> »Airline Aeroflot
EFTA00341969
>>> Airline Record Locator
>>> Flight/Class SU103 L Economy Class
>>> Origin New York, John F Kennedy International
>>> Destination Moscow, Sheremetyevo
>>> Departing 07:10 PM
>>> Arriving 11:25 AM / 01 Sep 2015
>>> Departure Terminal Terminal 1
>>> Arrival Terminal Terminal 1) - Domestic/Intl
>>> Estimated Time 9 Hrs 15 NI ins
> >> Stops Non-stop
> >> Seats
> » Confirmed
>>> Entry and Exit Information for FraN CI
>> >
> >> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>> >
>> >
>>> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>> >
>>> See attached itinerary PDF or link for full terms and conditions.
>>>
>>> PDF itinerary attachment:
>>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
EFTA00341970
>> >
>>> http://www.adobe.com/products/acrobat/readstep.html
>>>
>>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>> >
>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> >
>>> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> >
> >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en
t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>> >
EFTA00341971
> >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>> >
>> >
> >
> >
> >
>>
>>
>> _
> > please note
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
> > the use of the addressee. It is the property of
>>JEE
> > Unauthorized use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
> > and may be unlawful. If you have received this
>> communication in error, please notify us immediately by
> > return e-mail or by e-mail to jeevacation®gmail.com , and
> > destroy this communication and all copies thereof,
> > including all attachments. copyright -all rights reserved
> Privacy Statement I Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us at
a merica nexpress.com/phishing
> © 2015 American Express. All rights reserved
EFTA00341972
> When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an
d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:(
http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:(
http://www.maps.google.com/helpflegalnotices maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
Response (Natalia Molotkova) 08/18/2015 12:34 PM
EFTA00341973
Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to
rate desk.
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 10:30am to 7:00pm EST
Customer ( ) 08/18/2015 12:21 PM
Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> Response (Natalia Molotkova) 08/18/2015 11:53 AM
> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 11:39 AM
> This is true...we have changed this ticket a few times. I guess it is all we can do is
EFTA00341974
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
» =1, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> >
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> >
> >
EFTA00341975
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>>
> > Thanks,
>> >
>> >
>> >
> >>> From: "American Express Travel" <
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
>>» Subject: Invoice for 31AUG15
>>>>
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
> > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >> http://mvamextravel.com/baggage
>>»
EFTA00341976
> > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
sNehsite. Please click on the link to view your trip details:
> > >>
> > >>
»»
»»
>> »
>> »
>> »
>> » Friday 03 Jul 15
> > >> Other Information
>> »
> > » CITIZENS OF • MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
>>»
> > >> Date 31 Aug 2015
> > >> Airline Aeroflot
> >>> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
»» Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> > >> Departure Terminal Terminal 1
> > >> Arrival Terminal Terminal D - Domestic/Intl
EFTA00341977
> > >> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
>> » Seats
> >>> Confirmed
> >>> Entry and Exit Information for Travel
>>>>
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.condamex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»
»»
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
> > >>
> > >> See attached itinerary PDF or link for full terms and conditions.
>>»
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> »
> >>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
> > >> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
EFTA00341978
»»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > >>
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may
en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
> > >>
> > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00341979
>> >
>>>—
> > > please note
> > > The information contained in this communication is
>>> confidential, may be attorney-client privileged, ma)
>>> constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jets acation®gmail.com , and
> > > destroy this communication and all copies thereof,
>>> including all attachments. copyright -all rights reserved
>>
> Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing .
>>
>> 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company "). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands
an d agrees that the exclusive remedy for any claims relating to services or products
EFTA00341980
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(
http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:(
http://www.maps.google.com/helpflegainotices maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and mad also
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> >
> >
> >
> Response (Natalia Molotkova) 08/18/2015 11:13 AM
> M, according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00341981
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> Customer ( ) 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts /
> Thanks,
>>> From: "American Express Travel" <
>>> Date: June 26, 2015 at 6:34:07 PM EDT
>» To:
EFTA00341982
> >> Subject: Invoice for 31AUG15
>>>
> >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>
>>> If airline tickets are purchased for this itinerary:
>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>> http://myamestravel.com/baggage
>> >
>>> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
>>>
> >> Friday 03 Jul 15
>>> Other Information
>>>
> » CITIZENS OF • MUST CARRY A VALID PASSPORT
>» Monday 31 Aug 15
> >> Flight Information
>>>
> >> Date 31 Aug 2015
> »Airline Aeroflot
EFTA00341983
>>> Airline Record Locator
>>> Flight/Class SU103 L Economy Class
>>> Origin New York, John F Kennedy International
>>> Destination Moscow, Sheremetyevo
>>> Departing 07:10 PM
>>> Arriving 11:25 AM / 01 Sep 2015
>>> Departure Terminal Terminal 1
>>> Arrival Terminal Terminal 1) - Domestic/Intl
>>> Estimated Time 9 Hrs 15 NI ins
> >> Stops Non-stop
> >> Seats
> » Confirmed
>>> Entry and Exit Information for FraN CI
>> >
> >> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>> >
>> >
>>> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>> >
>>> See attached itinerary PDF or link for full terms and conditions.
>>>
>>> PDF itinerary attachment:
>>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
EFTA00341984
>> >
>>> http://www.adobe.com/products/acrobat/readstep.html
>>>
>>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>> >
>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> >
>>> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> >
> >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en
t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>> >
EFTA00341985
> >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>> >
>> >
> >
> >
> >
>>
>>
>> _
> > please note
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
> > the use of the addressee. It is the property of
>>JEE
> > Unauthorized use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
> > and may be unlawful. If you have received this
>> communication in error, please notify us immediately by
> > return e-mail or by e-mail to jeevacation®gmail.com , and
> > destroy this communication and all copies thereof,
> > including all attachments. copyright -all rights reserved
> Privacy Statement I Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us at
a merica nexpress.com/phishing
> © 2015 American Express. All rights reserved
EFTA00341986
> When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an
d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:(
http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:(
http://www.maps.google.com/helpflegalnotices maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington L Ill#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
Customer ( ) 08/18/2015 12:00 PM
EFTA00341987
ok thanks
On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <
> wrote:
> Response (Natalia Molotkova) 08/18/2015 11:53 AM
> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer ( ) 08/18/2015 11:39 AM
> This is true...we have changed this ticket a few times. I guess it is all we can (10 is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> > Response (Natalia Molotkova) 08/18/2015 11:13 AM
> > M, according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> >
EFTA00341988
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
>>
> Centurion Relationship Manager
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
>> Natalia Molotkova
> Centurion Relationship Manager
>>
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts !
>>
> Thanks,
EFTA00341989
>> >
> > >> From: "American Express Travel" <
> > >> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
>>» Subject: Invoice for 31AUG15
>>>>
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>> »
> >>> If airline tickets are purchased for this itinerary:
>>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://mvamextravel.com/baggage
>>»
> > >> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
ssebsite. Please click on the link to view your trip details:
> > >>
> > >>
>>>>
>>>>
>> »
>> »
>> »
>>» Friday 03 Jul 15
EFTA00341990
>>>> Other information
>>>>
>>» CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> >>> Flight Information
>>»
> > >> Date 31 Aug 2015
> > >> Airline Aeroflot
> >>> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> >>> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> > >> Estimated Time 9 Hrs 15 Mins
> > » Stops Non-stop
>> » Seats MI
> >>> Confirmed
> >>> Entry and Exit Information for Travel
>>»
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>
>>>>
EFTA00341991
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>»
>>>> Sec attached itinerary PDF or link for full terms and conditions.
>>»
>>>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> »
>>>> http://wiiw.adobe.com/products/acrobatireadstep.html
>>»
>>>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>>
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
> > >>
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > >>
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
EFTA00341992
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may
en t er into other business relationships with suppliers and these arrangements,
including levels and types of compensation and incentives we receive, are subject to
change. In identifying suppliers and recommending itineraries, we may consider a
number of factors, including supplier availability and your preferences. The
relationships we have with suppliers may also influence the suppliers we identify and
the itineraries we recommend.
>>>>
> > >> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>>
>>>>
>>>
>>>
>>>
>>>
>> >
>>>—
> > > please note
>>> The information contained in this communication is
>>> confidential, may be attorney-client privileged, may
>>> constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
>» JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
EFTA00341993
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeeNacation@gmail.com , and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing .
>>
> > © 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands
an d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> >
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(
http://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:(
http://www.maps.google.com/helpaegalnotices maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i
na ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
EFTA00341994
provide incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> Response (Natalia Molotkova) 08/18/2015 11:13 AM
> =I according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/18/2015 07:48 AM
EFTA00341995
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> Customer ( ) 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> Thanks,
>>
>>
>>
>>> From: "American Express Travel" <
>>> Date: June 26, 2015 at 6:34:07 I'M EDT
> » To:
> >> Subject: Invoice for 31AUG15
>> >
> >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>
>>> If airline tickets are purchased for this itinerary:
>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>> http://mvamextravel.com/baggage
>> >
>>> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
EFTA00341996
>>>
>>> Friday 03 Jul 15
>>> Other Information
>>>
> » CITIZENS OF • MUST CARRY A VALID PASSPORT
>>> Monday 31 Aug 15
>>> Flight Information
>> >
> >> Date 31 Aug 2015
> >> Airline Aeroflot
>>> Airline Record Locator
>>> Flight/Class SU103 L Economy Class
>>> Origin New York, John F Kennedy International
>>> Destination Moscow, Sheremetyevo
>>> Departing 07:10 PM
>>> Arriving 11:25 AM / 01 Sep 2015
>>> Departure Terminal Terminal I
>>> Arrival Terminal Terminal D - Domestic/Intl
>>> Estimated Time 9 Hrs 15 Mins
>>> Stops Non-stop
>» Seats
EFTA00341997
> >> Confirmed
>>> Entry and Exit Information for Travel
>) >
>>> American Express strongly recommends that you periodically
reviewwww.Visacentralcom/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>> >
>> >
>>> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>>
>>> See attached itinerary PDF or link for full terms and conditions.
>) >
>>> PDF itinerary attachment:
>>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
>>> http://www.adobe.com/products/acrobat/readstep.html
>>>
>>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> >
>>> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
EFTA00341998
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> >
> >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en
t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>> >
> >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>> >
>> >
> >
> >
> >
>>
>>
>> _
> > please note
EFTA00341999
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
> > the use of the addressee. It is the property of
> > JEE
> > Unauthorized use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
> > and may be unlawful. If you have received this
> > communication in error, please notify us immediately by
> > return e-mail or by e-mail to jeevacation@gmail.com , and
> > destroy this communication and all copies thereof,
> > including all attachments. copyright -all rights reserved
> Privacy Statement I Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please \ isit us at
americanexpress.com/phishing
> © 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an
d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
EFTA00342000
change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:(
http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:(
http://www.maps.google.com/helpflegainotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
Response (Natalia Molotkova) 08/18/2015 11:53 AM
Let me find the best new fare, but I am still waiting fro the respond from the rate desk,
might take up to 48 hours.
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Montitt through Friday 10:30am to 7:00pm EST
Customer ( ) 08/18/2015 11:39 AM
EFTA00342001
This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <
> wrote:
> Response (Natalia Molotkova) 08/18/2015 11:13 AM
> according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Ilours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00342002
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> Customer ( ) 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
> Thanks,
> >
> >
>>
>>> From: "American Express Travel" <
>>> Date: June 26, 2015 at 6:34:07 PM EDT
> » To:
>>> Subject: Invoice for 31AUG15
>> >
> >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>
> >> If airline tickets are purchased for this itinerary:
> >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>> httpa/myamextravel.com/baggage
>> >
> >> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
EFTA00342003
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Friday 03 Jul 15
>>> Other Information
>>>
> » CITIZENS OF • MUST CARRY A VALID PASSPORT
>>> Monday 31 Aug 15
>>> Flight Information
>>>
>>> Date 31 Aug 2015
>>> Airline Aeroflot
> >> Airline Record Locator
>>> Flight/Class SU103 L Economy Class
>>> Origin New York, John F Kennedy International
>>> Destination Moscow, Sheremetyevo
>>> Departing 07:10 PM
>>> Arriving 11:25 AM / 01 Sep 2015
>>> Departure Terminal Terminal 1
>>> Arrival Terminal Terminal D - Domestic/Intl
>>> Estimated l'ime 9 Mrs 15 Mins
>>> Stops Non-stop
EFTA00342004
>» Seats
> » Confirmed
>>> Entry and Exit Information for travel
>>>
>>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>>>
>>>
>>> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>>>
>>> See attached itinerary PDF or link for full terms and conditions.
>>>
>>> PDF itinerary attachment:
>>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
»>
>>> http://www.adobe.com/products/acrobat/readstep.html
>>>
> >> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>>
>>> Liability Statement. American Express Travel Related Services Company. Inc. and
EFTA00342005
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> >
> >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en
t er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>> >
> >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>> _
EFTA00342006
> > please note
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
> > the use of the addressee. It is the property of
> > JEE
> > Unauthorized use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
> > and may be unlawful. If you have received this
> > communication in error, please notify us immediately by
> > return e-mail or by e-mail to jeevacation@gmail.com , and
> > destroy this communication and all copies thereof,
> > including all attachments. copy right -all rights reserved
> Privacy Statement I Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing .
> © 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an
d agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
EFTA00342007
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:(
http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:(
http://wwvk.maps.google.com/helpaegalnotices maps.html) . There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina
ctions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also
provide incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
Response (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00342008
Response (Natalia Molotkos a) 08/1812015 10:34 AM
Sure, let me has e a look..
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 10:30am to 7:00pm EST
Response (Administrator) 08/18/2015 07:48 AM
THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
Customer ( ) 08/18/2015 07:48 AM
Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
Thanks,
>> From: "American Express Travel" <
EFTA00342009
>> Date: June 26, 2015 at 6:34:07 PM EDT
» To:
>> Subject: Invoice for 31AUG15
>>
>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification oill)
address that cannot accept incoming messa es. If you have any questions, please contact
Centurion Travel Service at 1
>> If airline tickets are purchased for this itinerary:
>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>> http://mvamextravel.com/baggage
>>
>> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
>> Friday 03 Jul 15
>> Other Information
>> CITIZENS OF MUST CARRY A VALID PASSPORT
» Monday 31 Aug 15
>> Flight Information
>>
EFTA00342010
>> Date 31 Aug 2015
>> Airline Aeroflot
>> Airline Record Locator
>> Flight/Class SU103 L Economy Class
>> Origin New York, John F Kennedy International
>> Destination Moscow, Sheremetyevo
>> Departing 07:10 PM
>> Arriving 11:25 AM / 01 Sep 2015
>> Departure Terminal Terminal 1
>> Arrival Terminal terminal I) - Domestic Intl
>> Estimated Time 9 Hrs 15 Mins
>> Stops Non-stop
» Seats
» Confirmed
>> Entry and Exit Information for Travel
>>
>> American Express strongly recommends that you periodically review
www.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>>
>>
>> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy
>> See attached itinerary PDF or link for full terms and conditions.
EFTA00342011
>> PDF itinerary attachment:
>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> http://www.adohe.com/products/acrobat/readstep.html
>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>
>> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel
before your trip regarding the existence and amount of such charges.
>>
>> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>
>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may ent
er into other business relationships with suppliers and these arrangements, including
levels and types of compensation and incentives we receive, are subject to change. In
identifying suppliers and recommending itineraries, we may consider a number of
factors, including supplier availability and your preferences. The relationships we have
with suppliers may also influence the suppliers we identify and the itineraries we
EFTA00342012
recommend.
>>
>> California State Seller of Travel Registration Number: 1022318. Washington State
Seller oft ravel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency.
>_
> please note
> The information contained in this communication is
> confidential, may be attorney-client privileged, may
> constitute inside information, and is intended only for
> the use of the addressee. It is the property of
> JEE
> Unauthorized use, disclosure or copying of this
> communication or any part thereof is strictly prohibited
> and may be unlawful. If you have received this
> communication in error, please notify us immediately by
> return e-mail or by e-mail to jeevacationCtgmail.com , and
> destroy this communication and all copies thereof,
> including all attachments. copyright -all rights reserved
EFTA00342013
Privacy Statement
Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing .
© 2015 American Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands
and agrees that the exclusive remedy for any claims relating to services or products
provided by the service provider (including, but not limited to negligence or failure to
deliver on the terms of any contract between the service provider and the Card
Member) is against the service provider and not against Concierge Company and/or
American Express. Concierge Company and/or American Express shall not be liable for
loss, damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.com/help/terms maps.html) . For "Map Legal Notices" click here:
http://www.maps.google.com/help/legalnotices maps.html) .
There is typically no cost to you for most booking efforts Concierge Company and
American Express perform on your behalf, although you are responsible for any
purchases and/or shipping charges you authorize. Fees may apply for meetings and
event planning. We reserve the right to note profile and preference data for servicing
purposes.
American Express acts solely as sales agent for travel suppliers and is not responsible
for the actions or inactions of such suppliers. We want you to be aware that certain
suppliers pay us commissions and other incentives for reaching sales targets or other
goals, and may also provide incentives to our travel counselors. For more information
please visit www.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
se (Natalia Molotkova) 08/18/2015 12:46 PM
Res r the one way ticket from NY to Moscow with Aeroflot is so cheap: December
17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the
respond from the rate desk?
EFTA00342014
Regards,
Natalia Molotkova
Centurion Relationship Mana er
Hours: Monday through Friday 10:30am to 7:00pm EST
Response (Natalia Molotkova) 08/18/2015 12:40 PM
I Ns
Regards,
Natalia Molotkova
Centurion Relationship Mana er
Hours: Monday through Friday 10:30am to 7:00pm EST
Customer 08/18/2015 12:39 PM
ok, so when they get back to you (up to 48 hours from now) just let me hams!
On Aug 18, 2015, at 12:34 PM, Natalia Molotkova C
wrote:
> Response (Natalia Molotkova) 08/18/2015 12:34 PM
> Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it
to rate desk.
> Regards,
> Natalia Molotkova
> Centurion Relationship Mana er
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer 08/18/2015 12:21 PM
> Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
> On Au 18, 2015, at 11:53 AM, Natalia Molotkova
C > wrote:
>>
>>
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00342015
> > Customer 11=a 08/18/2015 11:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>»
>»
> > > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>»
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>»
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > > Customer 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts I
>> >
> > Thanks,
>»
>>»
>>»
>>»
> > >>> From: "American Express Travel"
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
EFTA00342016
>>>»To:
> > >>> Subject: Invoice for 31AUG15
>>>»
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>»
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://mvamextravel.com/baggage
> > »>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
> > >» Friday 03 Jul 15
> > >>> Other Information
>>>>>
> > > » CITIZENS OF MUST CARRY A VALID
PASSPORT
> > »> Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > »> Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >» Stops Non-stop
> > > » Seats
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
> > > >>
> > > >>
EFTA00342017
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
> > »>
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >>> PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
> > »>
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
> > »>
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
> > »>
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma yen t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
EFTA00342018
Registration No.: NV#2001-0126; Iowa: TAN 002 Registered Iowa Travel Agency.
>>>»
>>>»
>>»
>>»
>>»
>>»
>>»
>>»—
> > > > please note
»» The information contained in this communication is
»» confidential, may be attorney-client privileged, may
»» constitute inside information, and is intended only for
»» the use of the addressee. It is the property of
>>»JEE
»» Unauthorized use, disclosure or copying of this
»» communication or any part thereof is strictly prohibited
»» and may be unlawful. If you have received this
»» communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation@gmail.com, and
»» destroy this communication and all copies thereof,
»» including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
>»
> > > 2015 American Express. All rights reserved
>»
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>»
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
EFTA00342019
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>> >
>> >
>> >
> > al ire (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
>>> Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>
> Thanks,
> > >> Front: "American Express Travel" .ce>
EFTA00342020
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To•
>> » Subject: Invoice for 31AUG15
>>»
>>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have and questions, please
contact Centurion Travel Service at 1
>> »
»» If airline tickets are purchased for this itinerary:
>>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> >>> http://mvamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>>>
>>>>
>>>>
>>>>
>> »
>> »
>> »
> > » Friday 03 Jul 15
> > » Other Information
>>>>
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
>>>>
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> >>> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> >>> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> >>> Stops Non-stop
>> » Seats
> >» Confirmed
> >>> Entry and Exit Information for Travel
>>>>
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>
>>>>
EFTA00342021
> >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
»» PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> »
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>> »
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> »
> >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>> »
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00342022
»»
»»
>> >
>> >
>> >
>> >
>> >
>>>—
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>> Privacy Statement I Visit the Centurion Card is ebsite
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>>
> > © 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Coogle "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
EFTA00342023
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>
> Customer 08/18/2015 12:00 PM
> ok thanks
> On Au 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> > Response (Natalia Molotkova) 08/18/2015 11:53 AM
> > Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> > Regards,
>> Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Customer 08/18/201511:39 AM
> > This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
wrote:
>> >
>> >
> > > Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
>» according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>>
> > > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> » Regards,
> > > Natalia Molotkova
> > > Centurion Relationship Mana er
>> >
>> >
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00342024
>> >
> > > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > > Sure, let me have a look..
> > > Regards,
> > > Natalia Molotkova
> > > Centurion Relationshiu Manager
>»
>»
> > > Hours: Monday through Friday 10:30am to 7:00pm EST
>> >
> > > Response (Administrator) 08/18/2015 07:48 AM
> > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office" I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > > Customer ( ) 08/18/2015 07:48 AM
> > > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>>
> > Thanks,
> > >>> From: "American Express Travel"
> > >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > > » To:
> > >» Subject: Invoice for 31AUG15
»»>
> > >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
> > »>
> > >>> If airline tickets are purchased for this itinerary:
> > >>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
> > >>> http://myamextravel.com/baggage
> > »>
> > >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»>
»»>
»»>
»»>
»»>
> > »>
> > »>
> > >» Friday 03 Jul 15
> > >» Other Information
»»>
EFTA00342025
> > >» CITIZENS OF MUST CARRY A VALID
PASSPORT
> > »> Monday 31 Aug 15
> > >>> Flight Information
>>>»
> > »> Date 31 Aug 2015
> > > »Airline Aeroflot
> > >>> Airline Record Locator
> > >>> Flight/Class SU103 L Economy Class
> > >>> Origin New York, John F Kennedy International
> > >>> Destination Moscow, Sheremetyevo
> > >>> Departing 07:10 PM
> > >>> Arriving 11:25 AM / 01 Sep 2015
> > >>> Departure Terminal Terminal 1
> > >>> Arrival Terminal Terminal D - Domestic/Intl
> > >>> Estimated Time 9 Hrs 15 Mins
> > >>> Stops Non-stop
> > > » Seats MI
> > >>> Confirmed
> > >>> Entry and Exit Information for Travel
>>>»
> > > >> American Express strongly recommends that
youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>»
>>>»
> > >>> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>»
> > >>> See attached itinerary PDF or link for full terms and conditions.
>>>»
> > >» PDF itinerary attachment:
> > >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>»
> > >>> http://www.adobe.com/products/acrobat/readstep.html
>>>»
> > >>> Thank you for choosing American Express Centurion Travel Service and have
a pleasant trip.
>>>»
> > >>> Please be advised that certain mandatory hotel-imposed charges, including,
but not limited to, daily resort or facility fees, may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire
with the hotel before your trip regarding the existence and amount of such charges.
>>>»
> > >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
EFTA00342026
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>»
> > >>> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we ma y en t er into other
business relationships with suppliers and these arrangements, including levels and types
of compensation and incentives we receive, are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors,
including supplier availability and your preferences. The relationships we have with
suppliers may also influence the suppliers we identify and the itineraries we
recommend.
>>>»
> > >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > > please note
> > > > The information contained in this communication is
> > > > confidential, may be attorney-client privileged, may
> > > > constitute inside information, and is intended only for
> > > > the use of the addressee. It is the property of
> > » JEE
> > > > Unauthorized use, disclosure or copying of this
> >> > communication or any part thereof is strictly prohibited
> >> > and may be unlawful. If you have received this
> >> > communication in error, please notify us immediately by
»» return e-mail or by e-mail to jeevacation(kgmail.com, and
»» destroy this communication and all copies thereof,
> > > > including all attachments. copyright -all rights reserved
> > > Privacy Statement I Visit the Centurion Card website
> > > To learn more about e-mail security or report a suspicious e-mail, please visit
usatamericanexpress.com/phishing.
EFTA00342027
>> >
> > > C 2015 American Express. All rights reserved
>> >
> > > When booking concierge services for Card Members, American Express uses a
third party concierge service contractor ("Concierge Company"). In some cases,
Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service
provider referred by Concierge Company and/or American Express is the responsibility
of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American
Express, and are not authorized to act on behalf of Concierge Company or American
Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way
responsible for the actions of the service provider used by the Card Member, and
expressly understand s an d agrees that the exclusive remedy for any claims relating to
services or products provided by the service provider (including, but not limited to
negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against
Concierge Company and/or American Express. Concierge Company and/or American
Express shall not be liable for loss, damage, or other claim with respect to any services
or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
>> >
> > > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information
pleasevisitwww.americanexpress.com/travelterms California CST#1022318,
Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
> > Res (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
>> Centurion Relationship Manager
>>
>>
EFTA00342028
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
> > Customer ( ) 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> >
> >>> From: "American Express Travel" .ce
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To•
> > » Subject: Invoice for 31AUG15
>>»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>»
> >>> If airline tickets are purchased for this itinerary:
»» Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://myamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
>>>>
»»
»»
»»
> > » Friday 03 Jul 15
> > » Other Information
EFTA00342029
>> »
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
>>»
> > » Date 31 Aug 2015
> > >> Airline Aeroflot
> > >> Airline Record Locator
> > >> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> >» Stops Non-stop
> > » Seats
> >>> Confirmed
»» Entry and Exit Information for Travel
>>»
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>>>
>> »
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
»» See attached itinerary PDF or link for full terms and conditions.
>>>>
>>>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
EFTA00342030
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
> > >>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: U810600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
»»
»»
>> >
>> >
>> >
>> >
>> >
>> >—
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
EFTA00342031
>> 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://v$n,A.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>>
>>
> Response (Natalia Molotkova) 08/18/2015 11:53 AM
> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> Regards,
> Natalia Molotkova
> Centurion Relationship Mana er
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer 08/18/201511:39 AM
> This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
EFTA00342032
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> On Aug 18 2015 at 11:13 AM, Natalia Molotkova
wrote:
>>
>>
> > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>>
>>
> > Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
>>> Centurion Relationship Manager
>>
>>
>> Hours: Monday through Friday 10:30am to 7:00pm EST
>>
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
>>
> >>> From: "American Express Travel"
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
>> » Subject: Invoice for 31AUG15
>>»
»» DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
EFTA00342033
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>»
> >>> Hairline tickets are purchased for this itinerary:
»» Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://myamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
»»
»»
»»
> > » Friday 03 Jul 15
> >>> Other Information
>>»
> > >> CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
>>»
> > >> Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > » Stops Non-stop
>> » Seats
> > » Confirmed
> > >> Entry and Exit Information for Travel
>>»
> > >> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>> »
>> »
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
EFTA00342034
»» See attached itinerary PDF or link for full terms and conditions.
>>>>
> >>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
> >>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>»
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
»» Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>>>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
EFTA00342035
>> >
>> >
>> >_
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
>> > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation(kgmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail. please visit us
atamericanexpress.com/phishing.
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayoKO and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
EFTA00342036
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>W ise (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> Customer 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> Thanks,
>>> From: "American Express Travel"
>>> Date: June 26, 2015 at 6:34:07 PM EDT
>» To:
> >> Subject: Invoice for 31AUG15
>»
> >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please
EFTA00342037
contact Centurion Travel Service at 1
>>>
>>> If airline tickets are purchased for this itinerary:
> >> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>> http://myamextravel.com/baggage
>>>
>>> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Friday 03 Jul 15
>>> Other Information
>>>
>» CITIZENS OF MUST CARRY A VALID PASSPORT
>>> Monday 31 Aug 15
>>> Flight Information
>>>
>>> Date 31 Aug 2015
>>> Airline Aeroflot
>>> Airline Record Locator -
>>> Flight/Class SU103 L Economy Class
>>> Origin New York, John F Kennedy International
>>> Destination Moscow, Sheremetyevo
>>> Departing 07:10 PM
>>> Arriving 11:25 AM / 01 Sep 2015
>>> Departure Terminal Terminal 1
>>> Arrival Terminal Terminal D - Domestic/Intl
>>> Estimated Time 9 Hrs 15 Mins
>>> Stops Non-stop
>» Seats
>>> Confirmed
>>> Entry and Exit Information for Travel
>> >
>>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>> >
>> >
>>> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>
>>> See attached itinerary PDF or link for full terms and conditions.
>>>
EFTA00342038
>>> PDF itinerary attachment:
>>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
>>> http://www.adobe.com/products/acrobat/readstep.html
>>>
>>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> >
>>> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> >
>>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>>
>>> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Tray el
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>
>>>
>>
>>
>>
>>
>>
EFTA00342039
»_
> > please note
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
> > the use of the addressee. It is the property of
>>JEE
> > Unauthorized use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
> > and may be unlawful. If you have received this
>>> communication in error, please notify us immediately by
>>> return e-mail or by e-mail to jeevacation(kgmail.com, and
>>> destroy this communication and all copies thereof,
> > including all attachments. copyright -all rights reserved
> Privacy Statement j Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
> 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://viwn.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
EFTA00342040
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
Response (Natalia Molotkova) 08/18/2015 12:34 PM
Due to original ticket is pretty old, I can't pull the exact fare rules, that is ashy sent it to
rate desk.
Regards,
Natalia Molotkova
Centurion Relationship Mans er
Hours: Monday through Friday 10:30am to 7:00pm EST
Customer ( ) 08/18/2015 12:21 PM
Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we
can...but...) and if we can't then forget it...(no need to reserve Dec flight)
On Aug 18, 2015, at 11:53 AM, Natalia Molotkova
wrote:
> Response (Natalia Molotkova) 08/18/2015 11:53 AM
> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> Regards,
> Natalia Molotkova
> Centurion Relationship Mana er
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer (=MIME) 081181201511:39 AM
> This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> On Aug 18, 2015, at 11:13 AM, Natalia Molotkova
*4 > wrote:
> >
> >
> > al se (Natalia Molotkova) 08/18/2015 11:13 AM
>> according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
>>
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
EFTA00342041
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manager
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> Thanks,
>>>> From: "American Express Travel" alla
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> > » Subject: Invoice for 31AUG15
>>»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If you have any questions, please
contact Centurion Travel Service at 1
>>»
>>>> If airline tickets are purchased for this itinerary:
»» Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://myamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
>>»
>>»
>>»
>>»
EFTA00342042
>> »
>> »
>> »
> > » Friday 03 Jul 15
> >» Other Information
> > >>
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > >> Monday 31 Aug 15
> > >> Flight Information
> > >>
> > » Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> >>> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > » Stops Non-stop
>> » Seats
> > » Confirmed
> >>> Entry and Exit Information for Travel
> > >>
> >>> American Express strongly recommends that you
periodicallyreviewwww.Visacentral.condamex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
>>»
>>»
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
»» See attached itinerary PDF or link for full terms and conditions.
>>»
>>>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adohe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>»
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
EFTA00342043
>> »
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>»
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
> > > return e-mail or by e-mail to jeevacation®gmail.com, and
> > > destroy this communication and all copies thereof,
EFTA00342044
> > > including all attachments. copyright -all rights reserved
> > Privacy Statement I Visit the Centurion Card website
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>>
> > © 2015 American Express. All rights reserved
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by Gayot© and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>al se (Natalia Molotkm a) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> Regards,
EFTA00342045
> Natalia Molotkova
> Centurion Relationship Mana er
> Hoot s: Nlonda) through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationship Mana er
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> Customer 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> Thanks,
>>> From: "American Express Travel"
>>> Date: June 26. 2015 at 6:34:07 PM Kill
> » To:
>>> Subject: Invoice for 31AUG15
>>>
>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>
>>> If airline tickets are purchased for this itinerary:
>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>> http://myamextravel.com/baggage
>>>
>>> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
>>>
>>>
>>>
>>>
>>>
EFTA00342046
>>>
>>>
> » Friday 03 Jul 15
>>> Other Information
>>>
> » CITIZENS OF MUST CARRY A VALID PASSPORT
>>> Monday 31 Aug 15
>>> Flight Information
>>>
> >> Date 31 Aug 2015
> »Airline Aeroflot
> >> Airline Record Locator -
>>> Flight/Class SU103 L Economy Class
>>> Origin New York, John F Kennedy International
>>> Destination Moscow, Sheremetyevo
>>> Departing 07:10 PM
> >> Arriving 11:25 AM / 01 Sep 2015
>>> Departure Terminal Terminal 1
> >> Arrival Terminal Terminal D - Domestic/Intl
>>> Estimated Time 9 Hrs 15 Mins
>>> Stops Non-stop
> >> Seats
> >> Confirmed
> >> Entry and Exit Information for Travel
>>>
>>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>>>
>>>
> >> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>
>>> See attached itinerary PDF or link for full terms and conditions.
>>>
>>> PDF itinerary attachment:
>>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
>>> http://www.adobe.com/products/acrobat/readstep.html
>>>
>>> Thank you for choosing American Express Centurion Travel Service and have
pleasant trip.
>>>
>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>>>
>>> Liability Statement. American Express Travel Related Services Company, Inc. and
EFTA00342047
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>
>>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>> >
> >> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TM 002 Registered Iowa Travel Agency.
>>>
>>>
>>
>>
>>
>>
>>
>>—
> > please note
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
>> the use of the addressee. It is the property of
>>JEE
> > Unauthorized use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
>>> and may be unlawful. If you have received this
>>> communication in error, please notify us immediately by
> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > destroy this communication and all copies thereof,
> > including all attachments. copyright -all rights reserved
> Privacy Statement I Visit the Centurion Card website
EFTA00342048
> To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
> © 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by Gayot© and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
(http://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
Customer (MIElla) 08/18/2015 12:00 PM
ok thanks
On Aug 18, 2015, at 11:53 AM, Natalia Molotkova <la
wrote:
> Response (Natalia Molotkova) 08/18/2015 11:53 AM
EFTA00342049
> Let me find the best new fare, but I am still waiting fro the respond from the rate
desk, might take up to 48 hours.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manner
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Customer MIEla 08/18/201511:39 AM
> This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
> On Au 18, 2015, at 11:13 AM Natalia Molotkova
wrote:
> >
> > al se (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December,
due to it is way past the maximum stay, you will have to purchase new ticket for her. Do
you want me to price new one?
> > I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manner
> > Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Natalia Molotkova) 08/18/2015 10:34 AM
> > Sure, let me have a look..
> > Regards,
> > Natalia Molotkova
> > Centurion Relationship Manner
>> Hours: Monday through Friday 10:30am to 7:00pm EST
> > Response (Administrator) 08/18/2015 07:48 AM
> > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> > Customer 08/18/2015 07:48 AM
> > Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
EFTA00342050
>>
> > Thanks,
>>
> > >> From: "American Express Travel" ce>
> >>> Date: June 26, 2015 at 6:34:07 PM EDT
> > » To:
> >>> Subject: Invoice for 31AUG15
»»
> >>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>»
»» If airline tickets are purchased for this itinerary:
»» Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>>> http://mvamextravel.com/baggage
>>»
> >>> Your travel arrangements are outlined below in the email. Please refer to
attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure
website. Please click on the link to view your trip details:
»»
»»
»»
»»
»»
»»
»»
> > >> Friday 03 Jul 15
> >>> Other Information
>>»
> > » CITIZENS OF MUST CARRY A VALID PASSPORT
> > » Monday 31 Aug 15
> > >> Flight Information
>>»
> > >> Date 31 Aug 2015
> > » Airline Aeroflot
> > >> Airline Record Locator
> >>> Flight/Class SU103 L Economy Class
> > >> Origin New York, John F Kennedy International
> >>> Destination Moscow, Sheremetyevo
> >>> Departing 07:10 PM
> > >> Arriving 11:25 AM / 01 Sep 2015
> >>> Departure Terminal Terminal 1
> >>> Arrival Terminal Terminal D - Domestic/Intl
> >>> Estimated Time 9 Hrs 15 Mins
> > >> Stops Non-stop
> > » Seats
> >>> Confirmed
> >>> Entry and Exit Information for Travel
> > >>
> > >> American Express strongly recommends that you
EFTA00342051
periodicallyreviewwww.Visacentral.condamex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes, American
Express cannot guarantee the accuracy of the information provided and expressly
disclaims any liability for any inaccurate or incomplete information contained on that
site.
»»
»»
> > >> You may receive customer service emails even if you have requested not to
receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>»
> >>> See attached itinerary PDF or link for full terms and conditions.
>>»
>>>> PDF itinerary attachment:
> >>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>»
>>>> http://www.adobe.com/products/acrobat/readstep.html
>>»
> >>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>> »
»» Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> »
> >>> Liability Statement. American Express Travel Related Services Company, Inc.
and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as
an agent for travel suppliers and you understand and agree that Amex shall not be
liable for any loss, injury, expense or damage to persons or property resulting, directly
or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited
to delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>»
> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and
making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
EFTA00342052
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
> > >>
> >>> California State Seller of Travel Registration Number: 1022318. Washington
State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>>—
> > > please note
> > > The information contained in this communication is
>> > confidential, may be attorney-client privileged, may
> > > constitute inside information, and is intended only for
> > > the use of the addressee. It is the property of
> » JEE
> > > Unauthorized use, disclosure or copying of this
> > > communication or any part thereof is strictly prohibited
> > > and may be unlawful. If you have received this
> > > communication in error, please notify us immediately by
>> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > > destroy this communication and all copies thereof,
> > > including all attachments. copyright -all rights reserved
>> Privacy Statement I Visit the Centurion Card IN ebsite
> > To learn more about e-mail security or report a suspicious e-mail, please visit us
atamericanexpress.com/phishing.
>>
> > 2015 American Express. All rights reserved
>>
> > When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
EFTA00342053
>>
> > Content is provided "AS IS," without any express or implied warranties. Portions
of this content are provided by GayotC and may not be used without written
permission. Used hereunder by license. For Google "Maps Terms of Use" click here:
(http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
WI p://www.maps.google.com/helpfiegalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or i na ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please
visitwww.americanexpress.com/travelterms California CST#1022318, Washington
UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126
>>
>>
>>
>al se (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Mana er
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> Customer 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to Ii
or closest to the price we have paid...I know I won't hear from you until alter I (him
when your shift starts
EFTA00342054
>>> From: "American Express Travel" fr"
>>> Date: June 26, 2015 at 6:34:07 PM EDT
>» To:
>>> Subject: Invoice for 31AUG15
>> >
>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>
>>> If airline tickets are purchased for this itinerary:
>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>> http://myamextravel.com/baggage
>>>
>>> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
>> >
>> >
>> >
>>>
>>>
>>>
>>>
>>> Friday 03 Jul 15
>>> Other Information
>> >
> » CITIZENS OF MUST CARRY A VALID PASSPORT
>>> Monday 31 Aug 15
>>> Flight Information
>> >
> >> Date 31 Aug 2015
> »Airline Aeroflot
> >> Airline Record Locator
>>> Flight/Class SU103 L Economy Class
>>> Origin New York, John F Kennedy International
>>> Destination Moscow, Sheremetyevo
>>> Departing 07:10 PM
> >> Arriving 11:25 AM / 01 Sep 2015
>>> Departure Terminal Terminal 1
>>> Arrival Terminal Terminal D - Domestic/Intl
>>> Estimated Time 9 Hrs 15 Mins
> >> Stops Non-stop
> » Seats
> >> Confirmed
> >> Entry and Exit Information for Travel
>>>
>>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
EFTA00342055
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>> >
>> >
>>> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>>>
>>> See attached itinerary PDF or link for full terms and conditions.
>>>
>>> PDF itinerary, attachment:
>>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>>>
>>> http://www.adobe.com/products/acrobat/readstep.html
>>>
>>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>>
>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> >
>>> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> >
> >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
EFTA00342056
influence the suppliers we identify and the itineraries we recommend.
>>>
>>> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
> >
> >
>>
>>
>>—
> > please note
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
> > the use of the addressee. It is the property of
>>JEE
> > Unauthorized use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
>>> and may be unlawful. If you have received this
>>> communication in error, please notify us immediately by
> > return e-mail or by e-mail to jeevacation@gmail.com, and
> > destroy this communication and all copies thereof,
> > including all attachments. copyright -all rights reserved
> Privacy Statement I Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
> © 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
EFTA00342057
this content are provided by Gayot© and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
S(l p://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
S(l p://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
Response (Natalia Molotkova) 08/18/2015 11:53 AN1
Let me find the best new fare, but I am still S1 ailing fro the respond front the rate desk,
might take up to 48 hours.
Regards,
Natalia Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 10:30am to 7:00pm EST
Customer (MI ) 08/18/2015 11:39AM
This is true...we have changed this ticket a few times. I guess it is all we can do is
rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let
me know the price of this reservation as well as the price we paid for this current ticket
for Aug. 31 that we will have to forfeit the funds on...
On Aug 18, 2015, at 11:13 AM, Natalia Molotkova <:a
wrote:
> Res onse (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December, due
to it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
> I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00342058
> Response (Natalia Molotkova) 08/18/2015 10:34 AM
> Sure, let me have a look..
> Regards,
> Natalia Molotkova
> Centurion Relationship Manager
> Hours: Monday through Friday 10:30am to 7:00pm EST
> Response (Administrator) 08/18/2015 07:48 AM
> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Su ort Associate. Have a wonderful day!
> Customer 08/18/2015 07:48 AM
> Good morning Natasha...can you please change this ticket for to
Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
> Thanks,
>>> From: "American Express Travel" =F'•
>>> Date: June 26, 2015 at 6:34:07 PM EDT
>» To:
> >> Subject: Invoice for 31AUG15
>»
>>> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incomin messa es. If you have any questions, please
contact Centurion Travel Service at 1
>>>
>>> If airline tickets are purchased for this itinerary:
>>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>>> http://mvamextravel.com/baggage
>>>
>>> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure website. Please
click on the link to view your trip details:
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Friday 03 Jul 15
> >> Other Information
>>>
> >> CITIZENS OF MUST CARRY A VALID PASSPORT
EFTA00342059
>>> Monday 31 Aug 15
>>> Flight Information
»
>>> Date 31 Aug 2015
> »Airline Aeroflot
>>> Airline Record Locator -
>>> Flight/Class SU103 L Economy Class
>>> Origin New York, John F Kennedy International
>>> Destination Moscow, Sheremetyevo
>>> Departing 07:10 PM
>>> Arriving 11:25 AM / 01 Sep 2015
>>> Departure Terminal Terminal 1
>>> Arrival Terminal Terminal D - Domestic/Intl
>>> Estimated Time 9 Hrs 15 Mins
>>> Stops Non-stop
>>> Seats IM
>>> Confirmed
>>> Entry and Exit Information for Travel
»
>>> American Express strongly recommends that you periodically
reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>> >
>> >
>>> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacv.
»
>>> See attached itinerary PDF or link for full terms and conditions.
>> >
>>> PDF itinerary attachment:
>>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
»
>>> http://www.adobe.com/products/acrobat/readstep.html
»
>>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
»>
>>> Please be advised that certain mandatory hotel-imposed charges, including, but
not limited to, daily resort or facility fees, may be applicable to your stay and payable to
the hotel operator at check-out from the property. You may wish to inquire with the
hotel before your trip regarding the existence and amount of such charges.
>> >
>>> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
EFTA00342060
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>>>
>>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may en t er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>> >
>>> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>> >
> >
>>
>>
>> —
> > please note
> > The information contained in this communication is
> > confidential, may be attorney-client privileged, may
> > constitute inside information, and is intended only for
>> the use of the addressee. It is the property of
>>JEE
> > Unauthorized use, disclosure or copying of this
> > communication or any part thereof is strictly prohibited
> > and may be unlawful. If you have received this
> > communication in error, please notify us immediately by
> > return e-mail or by e-mail to jeevacation(et gmail.com, and
> > destroy this communication and all copies thereof,
> > including all attachments. copyright -all rights reserved
> Privacy Statement I Visit the Centurion Card website
> To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
> © 2015 American Express. All rights reserved
> When booking concierge services for Card Members, American Express uses a third
EFTA00342061
party concierge service contractor ("Concierge Company"). In some cases, Concierge
Company will provide you with certain information about the service provider(s)
fulfilling your concierge service. The actual decision to use any service provider referred
by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you
carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and
are not authorized to act on behalf of Concierge Company or American Express in any
way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions
of the service provider used by the Card Member, and expressly understands an d
agrees that the exclusive remedy for any claims relating to services or products provided
by the service provider (including, but not limited to negligence or failure to deliver on
the terms of any contract between the service provider and the Card Member) is
against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss,
damage, or other claim with respect to any services or products provided to Card
Member by service provider. Service provider rates and availability are subject to
change.
> Content is provided "AS IS," without any express or implied warranties. Portions of
this content are provided by GayotO and may not be used without written permission.
Used hereunder by license. For Google "Maps Terms of Use" click here:
fiSp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here:
fiSp://www.maps.google.com/help/legalnotices maps.html). There is typically no cost to
you for most booking efforts Concierge Company and American Express perform on
your behalf, although you are responsible for any purchases and/or shipping charges
you authorize. Fees may apply for meetings and event planning. We reserve the right to
note profile and preference data for servicing purposes. American Express acts solely as
sales agent for travel suppliers and is not responsible for the actions or ina ctions of
such suppliers. We want you to be aware that certain suppliers pay us commissions and
other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-
469-694, Iowa TA#002, Nevada NV#2001-0126
Res se (Natalia Molotkova) 08/18/2015 11:13 AM
according to the fare rules, we can't change the return date to December, due to
it is way past the maximum stay, you will have to purchase new ticket for her. Do you
want me to price new one?
I did email it to the rate desk fro them to double check the rules again, due to the
original ticket was exchanged couple time.
Regards,
Natalia Molotkova
Centurion Relationshi Mana er
Hours: Monday through Friday 10:30am to 7:00pm EST
EFTA00342062
Response (Natalia Molotkova) 08/18/2015 10:34 AM
Sure, let me have a look..
Regards,
Natalia Molotkova
Centurion Relationship Mana er
Hours: Monday through Friday 10:30am to 7:00pm EST
Response (Administrator) 08/18/2015 07:48 AM
THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am
currently out of the office with no access to voicemail or email. My normal office hours
are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate
assistance please call the number on the back of your card and press 0 (zero) for the
next available Centurion Support Associate. Have a wonderful day!
Customer (I ) 08/18/2015 07:48 AM
Good morning Natasha...can you please change this ticket for to
Moscow to December...Iike Dec. 17,18,19,20,21...what ever day is the best price to fly
or closest to the price we have paid...I know I won't hear from you until after 10am
when your shift starts
Thanks,
>> From: "American Express Travel"
>> Date: June 26, 2015 at 6:34:07 PM EDT
» To:
>> Subject: Invoice for 31AUG15
>> DO NOT REPLY TO THIS EMAIL. This message was sent front a notification only
address that cannot accept incoming messa es. If you have any questions, please contact
Centurion Travel Service at 1
>> If airline tickets are purchased for this itinerary:
>> Airline Baggage Fee/Rules may apply and can be accessed by visiting:
>> http://myamextravel.com/baggage
>> Your travel arrangements are outlined below in the email. Please refer to attached
PDF attachment and itinerary for more details regarding your travel arrangements.
Your Centurion Travel Service travel plans have been posted to a secure IN ebsite. Please
click on the link to view your trip details:
>> Friday 03 Jul 15
>> Other Information
EFTA00342063
>> CITIZENS OF MUST CARRY A VALID PASSPORT
>> Monday 31 Aug 15
>> Flight Information
>> Date 31 Aug 2015
>> Airline Aeroflot
>> Airline Record Locator
>> Flight/Class SU103 L Economy Class
>> Origin New York, John F Kennedy International
>> Destination Moscow, Sheremetyevo
>> Departing 07:10 PM
>> Arriving 11:25 AM / 01 Sep 2015
>> Departure Terminal Terminal 1
>> Arrival Terminal Terminal D - Domestic/Intl
>> Estimated Time 9 Hrs 15 Mins
>> Stops Non-stop
» Seats
>> Confirmed
>> Entry and Exit Information for Travel
>>
>> American Express strongly recommends that you periodically review
www.Visacentral.com/amex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
>>
>>
>> You may receive customer service emails even if you have requested not to receive
email marketing offers from American Express. For details about our e-mail practices,
please review the American Express Privacy Statement at
http://www.americanexpress.com/privacy.
>> See attached itinerary PDF or link for full terms and conditions.
>>
>> PDF itinerary attachment:
>> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat
Reader. Refer to website below to download and install this free software.
>> http://wwvLadobe.com/products/acrobat/readstep.html
>> Thank you for choosing American Express Centurion Travel Service and have a
pleasant trip.
>>
>> Please be advised that certain mandatory hotel-imposed charges, including, but not
limited to, daily resort or facility fees, may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel
before your trip regarding the existence and amount of such charges.
>> Liability Statement. American Express Travel Related Services Company, Inc. and
its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an
agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury, expense or damage to persons or property resulting, directly or
indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
EFTA00342064
delays, overbooking's, cancellation of services, cessation of operations, accidents or
failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God,
fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil
unrest, strikes, riots, theft, disease, accidents or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, or any other
cause beyond the control of Amex.
>> Intermediary Disclosure. Amex assists you in finding travel suppliers and making
arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role,
we are acting as an independent third party and not as a fiduciary. We want you to be
aware that certain suppliers pay us commissions as well as incentives for reaching sales
targets or other goals, and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various
marketing and administrative services that we perform for them, such as granting them
access to our marketing channels, participating in marketing programs and supporting
technology initiatives. In addition, we receive compensation from suppliers when
customers use the American Express Card or other American Express products to pay
for supplier products and services. From time to time we may ent er into other business
relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive, are subject to change. In identifying suppliers
and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
>>
>> California State Seller of Travel Registration Number: 1022318. Washington State
Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel
Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency.
>>
> please note
> The information contained in this communication is
> confidential, may be attorney-client privileged, may
> constitute inside information, and is intended only for
> the use of the addressee. It is the property of
>JEE
> Unauthorized use, disclosure or copying of this
> communication or any part thereof is strictly prohibited
> and may be unlawful. If you have received this
> communication in error, please notify us immediately by
> return e-mail or by e-mail to jeevacation®gmail.com, and
> destroy this communication and all copies thereof,
> including all attachments. copyright -all rights reserved
Privacy Statement I Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at
amaricanexpress.comiphishing.
@ 2015 American Express. All rights reserved
EFTA00342065
When booking concierge services for Card Members, American Express uses a third party concierge
service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with
certain information about the service provider(s) fulfilling your concierge service. The actual decision
to use any service provider referred by Concierge Company and/or American Express is the
responsibility of each Card Member. Concierge Company and American Express strongly recommend
that you carefully consider each service provider before choosing to use that provider. Service
providers are not employees or agents of Concierge Company or American Express, and are not
authorized to act on behalf of Concierge Company or American Express In any way. The Card Member
accepting and utilizing a service provider acknowledges that Concierge Company and/or American
Express are in no way responsible for the actions of the service provider used by the Card Member,
and expressly understands and agrees that the exclusive remedy for any claims relating to services or
products provided by the service provider (including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) Is against the
service provider and not against Concierge Company and/or American Express. Concierge Company
and/or American Express shall not be liable for loss, damage, or other claim with respect to any
services or products provided to Card Member by service provider. Service provider rates and
availability are subject to change.
Content is provided "AS IS," without any express or implied warranties. Portions of this content are
provided by Gayot@ and may not be used without written permission. Used hereunder by license. For
Google "Maps Terms of Use" click here: (http://maps.google.com/helpfterms maps.html). For "Map
Legal Notices" click here: (http://www.maps.google.com/help/legalnotices maps.html). There Is
typically no cost to you for most booking efforts Concierge Company and American Express perform
on your behalf, although you are responsible for any purchases and/or shipping charges you authorize.
Fees may apply for meetings and event planning. We reserve the right to note profile and preference
data for servicing purposes. American Express acts solely as sales agent for travel suppliers and Is
not responsible for the actions or inactions of such suppliers. We want you to be aware that certain
suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may
also provide incentives to our travel counselors. For more information please visit
www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa
TA#002, Nevada NV#2001.0126
EFTA00342066