From: Sultan Bin Sulayem
To: Lesley Groff
Subject: Fwd: (983918) Action Required - Your 23andMe Order #740-627542-142810
Date: Sat, 03 Jun 2017 05:27:55 +0000
Sent from my iPhone
Begin forwarded message:
From: Sultan Bin Sulayem
Date: May 23, 2017 at 6:18:10 PM GMT+2
To:
Subject: Re: (983918) Action Required - Your 23andMe Order #740-627542-142810
I have purchased one kit 3 months ago and it was iinteresting
to see my results
I put a large purchase of Ancestry test kits in behalf of many co-workers in my company who wanted to do
the same test
Once I receive the kits each individual will register and send his kit to your lab to be analyzed
On May 23,2017, at 7:07 PM, wrote:
;0,Z.JdlittIVIC \A-Vitt/111C,
Ticket #983918: Action Required - Your 23andMe Order #740-627542-142810
Hello
Your request (#983918) has been updated. You can view the update below.
Taylor, May 23, 8:07 AM PDT:
Hello Jeffery,
I am reaching out to you with regards to your recent 23andMe order #740-627542-
142810.
Our shipment warehouse specially reviews large orders for compliance with the 23andMe
Terms of Service. So that I may prioritize the release of your order through this review
process, please reply to this message with the intended use of the kits in your recent
purchase.
Once I receive these details, I will forward your response to the appropriate individuals
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and follow up with you when I have more information.
Please reply to this message with the requested information at your earliest convenience.
If we are unable to release your order within 5 business days from the purchase date,
your purchase may be automatically canceled.
Best regards,
Taylor
The 23andMe Team
Taylor, May 23, 8:06 AM PDT:
This ticket was created on your behalf by 23andMe Customer Care.
You can update your support request by replying to this email with additional comments or by following this link:
https://customercare.23andme.com/hcirequests/983918
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