EFTA00479276

From: Kathy Ruemmler To:' Subject: Fwd: mytheresa.com: confirmation of receipt us11388989 Date: Tue, 07 Aug 2018 14:29:19 +0000 Thank you!!! So exciting! Begin forwarded message: From: "mytheresa.com" Date: August 7, 2018 at 10:20:12 AM EDT To: <I Subject: mvtheresa.com: confirmation of receipt us11388989 mytheresa Shop EFTA00479276 NEW ARRIVALS DESIGNERS CLOTHING SHOES BAGS ACCESSORIES CONFIRMATION OF RECEIPT —YOUR ORDER us 11388989 Dear Mr. Jeffrey Epstein, Thank you for placing your order with mytheresa.com. This email contains all details relating to your order. If you have any questions regarding your order or require further assistance, please send us an email at or visit our contact page for more information. EFTA00479277 Please refer to the order number below when making any inquiries. Best wishes. Your mytheresa.com team PERSONAL ORDER INFORMATION Order No. Date us11388989 2018-08-07 14:18:10 Payment Method Shipping Method & Packaging card type: Amex Option Card number: xxxx-4009 UPS Express mytheresa.com packaging Billing Address Shipping Address Jeffrey Epstein Kathy Ruemmler 9 East 71st Street 129 Lafayette Street Apt. 8C 10021 New York 10013 New York US US ITEMS ORDERED 2 FEND Fur-trimmed plaid wool coat Size: 40 P00332395-2 lx $ 4,208.31 duties, handling*: $ 591.69 $ 4,800.00 EFTA00479278 FENDI Runaway Small leather shoulder bag Size: - P00337984-1 1x $ 1,744.70 duties, handling*: $ 245.30 $ 1,990.00 Subtotal 6,790.00 Shipping S 0.00 Grand Total 6,790.00 excl. VAT incl. duties, handling • Please note, customs duties and handling fees can only be refunded as voucher. CUSTOMER CARE CONTACT INFORMATION la11 EMAIL US CALL US 1 CHECK OUT WHAT'S NEW EFTA00479279 FOLLOW US ON: 1;Z 2 2i 2 2 2 mytheresa.com GmbH Office Logistics Contact Einsteinring 9 Marsstrasse 6 a-c Phone +49 89 127695-100 85609 Aschheim/Munich 85551 Kirchheim-Heimstetten Fax: +49 89 127695-200 Germany Germany Email: HypoVereinsbank MCinchen - Acc. Number: 666866142 - BLZ: 70020270 - IBAN: DE85700202700666866142 - SWIFT-BIC: HYVEDEMM Registered office: Munich/Germany - Commercial registry: Munich HRB 135658 - VAT registration number: DE 213277271 Managing Directors: Sebastian Dietzmann. Michael Kliger. Tracy M. Preston. T. Dale Stapleton EFTA00479280 This email was sent to: To ensure that our fashion alerts are directly sent to your inbox. please add to your contacts. GENERAL TERMS AND CONDITIONS OF BUSINESS § 1 General mytheresa.com GmbH, Einsteinring 9, 85809 Aschheim/Miinchen, managing directors: Sebastian Dietzmann, Michael Kliger, Tracy M. Preston, T. Dale Stapleton, phone: +49 89 127895-0. (hereinafter 'mytheresa.com' or .wen. operates an online shop at the internet address WWW mytheresa com (the 'Website"). All orders placed by you via the Website as well as our deliveries and services are governed exclusively by the General Terms and Conditions of Business set out below. as applicable at the time the order is placed. We do not accept any diverging terms and conditions from the customer except where specifically agreed in writing. The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform). which can be viewed under http://ec.europa.eutodr. We are not willing to enter into dispute resolution proceedings before the consumer arbitration board. § 2 Contracts 1. The languages available for contracts depend on the country of destination selected: Destination Available languages Germany German, English Austria German, English Switzerland German, English. Italian. French Italy German, English. Italian France German, English. French UK English USA English Japan English Middle East' English. Arabic Singapore English Hong Kong English China English. Chinese Korea English. Korean Austraka English Netherlands German, English Other EU Member States German, English. French Non-EU European countries English Other destinations English ' Middle East: Bahrain, Qatar, Kuwait Oman, Saudi-Arabia. UAE 2. The presentation of products on our Website does not constitute any offer by mylheresa.com for a purchase contract. EFTA00479281 3. By submitting the order form provided on our Website to us you are placing a binding offer for a purchase contract with us. You submit an offer by entering all required information during the ordering process and posting the order form to us by using the button "complete purchase". Before you submit your offer you will be able to view the details input by you and correct any mistakes in the information provided. 4. On receipt of your order we will send you an e-mail confirming receipt of your order and stating the details of your order (order confirmation). Please note that our order confirmation does not constitute a declaration of acceptance of your contractual offer but serves for information purposes only. 5. A purchase contract between you and mytheresa.com will become effective only alter we have accepted the offer by dispatching the goods ordered. If payment in advance was chosen as payment option. the goods will be dispatched only after the full amount has been credited to our account. 6. mytheresa.com has the right to refuse any offer without stating a reason, especially if there are legitimate grounds to suspect that the goods purchased via the Internet are intended to be resold on a commercial basis. § 3 Cancellation policy advisory The cancellation policy applies solely to consumers under § 13 of the German Civil Code of Law. CANCELLATION POLICY You may repeal your contract of purchase within 14 days without having to state reasons. The allocated cancellation timeframe is 14 days. effective the day that you or an assigned third party. who may not be the carrier/courier. took said commodities into their possession. To administer your right to cancel your order, you have to inform us. mytheresa.com GmbH. Marsstrasse 6 a-c. 85551 Kirchheim-Heimstetten, Germany. Phone +49 89 127695-100. Fax: +49 89 1- 27695-200, by sending us an explicit declaration stating that you are repealing your contract of purchase (for example: by sending us a letter in the mail, fax, or an email). You may use the cancellation template that is attached: however, it is not mandatory to use this template. It will suffice to send us your notification of repeal within the given cancellation timeframe in order for the 14-day cancellation timeframe to be granted. CONSEQUENCES If you repeal your contract of purchase, we are obligated to refund all payments that we have received from you. including shipping costs (excluding additional shipping costs that result from choosing a different shipping option, other than the regular standard shipping option that we offer) immediately and within 14 days at most, effective the day that we receive your repeal. The payment method which was used to make the transaction will also be used for the reimbursement, unless we have explicitly agreed to something else. You will not be charged any fees for the reimbursement, We reserve the right to withhold the reimbursement until we have received the returned items or until we have received your notification that you have returned the items, whichever comes first. The items have to be sent back to us immediately and no later than fourteen days after the date on which you have notified us of the cancellation of this contract, The extended deadline will be granted if the items are sent back within fourteen days. All return shipments are at our expense. You are only required to compensate us for any loss in value if the loss in value can be traced back to unnecessary handling, which goes beyond the admissible proofing of the condition of the item, its characteristics and functionality. REASONS TO TERMINATE THE CANCELLATION POLICY EFTA00479282 The cancellation policy is only in place if the product bought hasn't been customised or altered. Personalisation of garments renders the cancellation policy inactive. End of advisory Cancelation template You can download the cancellation template hero. We will also send you a hard copy of the cancellation template as soon as the contract has been concluded. § 4 Voluntary returns right 1. In addition to your legal right of return. mytheresa.com also offers the following voluntary right of return: All of the items featured on mylheresa.com can be returned to mytheresa.com within 30 days of receipt. The voluntary right of return only applies to non-faulty items that are in their original condition. have not been worn. altered or washed: with all tags attached. 2. Return shipments 2.1. All return shipments will be al our expense. if the following provisions are complied with. 2.2 All return shipments are made solely using the same service as the original delivery (DHL or UPS) using the way bill or return sticker that is enclosed in the original package. The necessary documents and instructions for returning items will be enclosed in your package. 2.3 Please note that we can only accept returns from the country which the shipment was sent to. If the shipment was sent to Austria. for instance. we can only accept a return from Austria. 2.4. In case of a return. we will refund the money onto your account/credit card. Potential losses due to currency fluctuations will not be refunded. 2.5. Please send all returns to: mytheresa.com GmbH. Marsstrasse 6 a-c. 85551 Kirchheim-Heimstetten. Germany. 3. If you have questions regarding our returns policy. please contact a customer service representative: email: Phone: +49 89 127695-100 Fax: +49 89 127695-200 This voluntary right of return does not limit your legal rights nor does it limit your right to the above-mentioned cancellation policy. § 5 Prices; product presentation: availability: Gift Card: promotion code 1. The prices stated on our Website wviw.mytheresa.com at the time of your order apply. 2. The goods offered at mytheresa.com are presented on the Website in the form of digital photographs of the actual products. Minor discrepancies between the presentation and the actual products do not qualify as a defect in the goods ordered. 3. If you have ordered several items at the same time, the products may be delivered at different times. Sec. 266 8GB remains unaffected. Shipping charges will be incurred only once in any such case. 4. Gift Card 4.1 The Gift Card can be used to purchase any article available on our website - except for additional Gift Cards - prior to its expiration date. EFTA00479283 4.2 Exchanges or reimbursements of your gilt card are only applicable in accordance with the return and withdrawal rights and conditions. 4.3 The Gift Card is only valid in countries that we ship to in the respective currencies, stated on our website. The Gift Card can only be used in the destination country, determined when purchasing the Gilt Card. 4.4 When purchasing the Gift Card you may choose behveen sending the Gift Card per email or by regular mail. 4.5 mytheresa.com reserves the right to cancel or block the Gilt Card, if deemed necessary due to legal reasons. for example. in case of loss or misuse of the Gift Card. You will be informed immediately by mytheresa.com in the case of cancelling or blocking the Gift Card. 5. Promotion Code 5.1 Promotion codes have different time periods of validity and are applicable for purchase of any product available on the website. except additional Gilt Cards. To determine the validity period. please refer to the document which contains the promotion code. 5.2 Exchanges or reimbursements of promotion codes, which were part of a marketing promotion or which you may have received on behalf of mylherese.com, are non-permissible. The disbursement of promotional codes is not permissible outside of the standard return timeframe stated in our terms and conditions. 5.3 mytheresa.com reserves the right to cancel or block the promotion code. if deemed necessary due to legal reasons. for example. in case of loss or misuse of the promotion code. You will be informed immediately by mytheresa.com in the case of cancelling or blocking the promotion code. 5.4 Return policy for orders purchased using a promotion code: If you make use of legal right of return or our voluntary return policy, you will be reimbursed for the total amount of the returned items. If you are returning only one of the items from your order, the value of the promotion code will be adjusted accordingly, and only the amount relevant to the returned item will be refunded. The promotion code loses its validity proportionate to the worth of the retumed item. If you are returning your complete order, the amount paid will be refunded in full. but the promotion code can no longer be applied to future purchases. Please note that promotion codes from sales campaigns cannot be replaced or refunded. § 6 Storage of contract data We store your order data. If you wish to print your order. you may do so by printing out an 'acknowledgment of receipt". It will appear on your screen once you have submitted your order to us by clicking the "complete purchase" button and your credit card details have been verified. In addition. you will receive an email order confirmation stating all details entered as well as the cancellation template. which can be printed. § 7 Shipping & dispatch 1. Your package will be shipped with either DHL or UPS. depending on the final destination. In Germany. you may choose DHL Standard, OHL Express, UPS Express, or UPS Standard as your preferred shipping method. Mytheresa.com is liable for any potential transport risks. 2. The goods will be ready for dispatch on or after the day following your order. Unless agreed otherwise. delivery will be made within 1 to 5 business days to the shipment address specified by customer. depending on the shipment method and place of delivery chosen. If payment in advance was chosen as payment option. the goods will be dispatched only alter the full purchase price has been credited to our account. 3. Deliveries to non-EU destinations 3a) Deliveries to Switzerland Based on experience. deliveries to Switzerland take 1 to 3 business days. Please be aware that we cover the insurance of EFTA00479284 the goods and all costs incurred for shipping documents. The product prices as indicated include value-added tax as applicable in Switzerland as well as customs and handling charges, but are exclusive of German value-added tax. In case of a return. customs duties and handling fees can be refunded only as a voucher. 3b) Deliveries to Japan Based on experience, deliveries to Japan take 2 to 5 business days. Please be aware that we cover the insurance of the goods and all costs incurred for shipping documents. The product prices as indicated include value-added tax as applicable in Japan as well as customs and handling charges, but are exclusive of German value-added tax. In case of a return. customs duties and handling fees can be refunded only as a voucher. 3c) Deliveries to the USA Based on experience. deliveries to the USA take 1 to 3 business days. Please be aware that we cover the insurance of the goods and all costs incurred for shipping documents. The product prices as indicated include customs and handling charges. but are exclusive of German value-added tax and US sales tax. In case of a return. customs duties and handling fees can be refunded only as a voucher. 3d) Deliveries to the Middle East (GCC including: Bahrain. Kuwait. Oman. Qatar. U.A.E. Saudi Arabia) Based on experience. deliveries to the Middle East take 1-4 business days. Please note that we bear the insurance costs of the merchandise as well as the costs for any accompanying documents. Product prices are shown inclusive of customs duties and handling fees. but exclusive of German sales tax. In case of a return. customs duties and handling fees can be refunded only as a voucher. 3e) Deliveries to Hong Kong Based on experience. deliveries to Hong Kong take 2-4 business days. Please note that we bear the insurance costs of the merchandise as well as the costs for any accompanying documents. Product prices are shown inclusive of customs duties and handling fees. but exclusive of German sales tax. In case of a return. customs duties and handling fees can be refunded only as a voucher. 3f) Deliveries to Australia Based on experience. deliveries to Australia take 2-5 business days. Please note that we bear the insurance costs of the merchandise as well as the costs for any accompanying documents. Product prices are shown inclusive of customs duties, handling fees. and goods and services tax but exclusive of German sales tax. In case of a return. customs duties and handling fees can be refunded only as a voucher. 3g) Deliveries to Singapore Based on experience. deliveries to Singapore take 2-4 business days. Please note that we bear the insurance costs of the merchandise as well as the costs for any accompanying documents. Product prices are shown inclusive of all taxes and handling fees but exclusive of German sales tax. In case of a return. customs duties and handling fees can be refunded only as a voucher. 3h) Deliveries to mainland China Based on experience. deliveries to mainland China take 2 to 5 business days. Please be aware that we cover the insurance of the goods and all costs incurred for shipping documents. The product prices as indicated include value-added tax as applicable in mainland China as well as customs and handling charges. but are exclusive of German value-added tax. EFTA00479285 In case of a return. customs duties and handling lees can be refunded only as a voucher. 3i) Deliveries to other destinations Based on experience, deliveries to countries liable to customs duties take 2 to 5 business days. Please be aware that we cover the insurance of the goods and al costs incurred for shipping documents. The product prices as indicated are exclusive of value-added tax and customs duties, and are also exclusive of German value-added tax. Please note that DHL will charge all import sales taxes, customs duties and handling charges separately for each country. For any questions about taxes and duties in your country, please e-mail to our Customer Care Team: Please note that you will be responsible for any banking charges as may be incurred in foreign countries. In case of a return, customs duties. import sales taxes and DHL handing charges, will not be refunded. 4. Shipping charges Destination Carrier Shipping costs Shipping times Germany DHL Express 19.00 EUR 1-2 business days Germany DHL Standard 5.95 EUR 1-3 business days Germany UPS Express 19.00 EUR 1-2 business days Germany UPS Standard 5.95 EUR 1-3 business days Munich only Courier 15.00 EUR 3 hours max. Austria UPS Express 19.00 EUR 1-2 business days Austria UPS Standard 9.00 EUR 1-3 business days Italy DHL Express 19.00 EUR 1-3 business days Italy UPS Standard 13.00 EUR 1-4 business days France DHL Express 19.00 EUR 1-2 business days France UPS Standard 13.00 EUR 2-3 business days Switzerland DHL Express 25.00 CHF 1-3 business days UK DHL Express 16.00 GBP 1-2 business days UK UPS Standard 10.00 GBP 1-3 business days USA DHL Express 25.00 USD 1-3 business days USA UPS Express 25.00 USD 1-2 business days Japan DHL Express 2.400 JPY 1-4 business days Middle East DHL Express 20.00 EUR 1-4 business days Singapore DHL Express 25.00 SGD 2-4 business days Hong Kong DHL Express 200 HKD 2-4 business days China DHL Express 25.00 EUR 2-4 business days Korea DHL Express 20.00 EUR 2-4 business days Australia DHL Express 20.00AUD 2-5 business days Netherlands DHL Express 19.00 EUR 1-3 business days Netherlands UPS Standard 13.00 EUR 2-3 business days European Union DHL Express 19.00 EUR 1-3 business days European Union (except Malta and Cyprus) UPS Standard 13.00 EUR 2-3 business days Non-EU European countries DHL Express 34.00 EUR 1-4 business days Other Regions of Europe (AD. GG. IM. JE. LI. UPS Standard 19.00 EUR 2-4 business days NO) Other destinations DHL Express 20.00 EUR 2-4 business days Courier 15.00 EUR. only in the Munich municipal area and only if paid by credit card, same day delivery if ordered by 16:30 h CET. Mondays to Fridays (except public holidays). Shipping charges will be incurred only once for deliveries in instalments. § 8 Payment: default in payment: setoff: right of retention 1. Accepted methods of payment Please pay for your mytnefesa CO711 order in South Korea by: EFTA00479286 PayPal Visa Visa Debit Master Card Master Card Debit American Express To change your country of delivery. please click here. AN payments and credit notes will be handled in the currency chosen for the purchase (see also currencies). 2. Payment using a Gift Card 2.1 When making a purchase using a Gift Card, simply enter the Gift Card code in the designated field at checkout. Click on "add code" in the last step of the checkout. if the order amount exceeds the Gift Card balance, please select the payment method with which you wish to cover the remaining amount. If the Gift Card balance exceeds the order amount, you may use the same code for your next purchase. The amount remaining will be available until your credit balance has been used up completely. The disbursement of the remaining Gift Card balance is not possible. 3. Payment using a promotion code 3.1 When making a purchase using a promotion code, simply enter the promotion code in the designated field at checkout Click on 'add code" in the last step of the checkout lithe order amount exceeds the promotion code balance. please select the payment method with which you wish to cover the amount remaining. 4. Set-off The customer is barred from a set-off if the counter claim has no legal backing, was not unanimously decided upon. and is not undisputed or ft a separate claim for damages is covered in the same sales contract. 5. Right of retention for commercial transactions In mercantile trade. the right to the retention of goods and a service disclaimer by the customer cannot be enforced. with the exception of undisputed. legally determined counter claims or claims for damages covered in the same sales contract. § 9 Retention of title The goods delivered remain property of mytheresa.com until full payment has been made. § 10 Inquiries, complaints For any inquiries about your order or complaints. please contact our Customer Care Team: email: phone: +49 89 127695-100 fax: +49 89 127695-200 § 11 Warranty Claims based on defects in the delivered goods shall be governed by the applicable legal provisions. to the exception that any claims for damages relating to defects shall be subject exclusively to section 12 below. § 12 Liability 1. We accept unlimited liability for damage caused by intent or gross negligence. Our liability for breaches by ordinary negligence of any major obligations or secondary obligations whose breach puts the achievement of the contractual purpose at risk or whose fulfilment is essential to the due and proper performance of the contract and whose fulfilment customer could reasonably rely upon ("essential obligation"). shall be limited to foreseeable damage characteristic for the contract. We accept no liability for any breach by ordinary negligence of contractual obligations which are not essential obligations. EFTA00479287 2. Nothing in this shall prejudice our liability in the event of fraudulent concealment of defects or a guarantee as to quality. for claims based on the Product Liability Act. and for damage caused by injury to life, limb or health. This shall not entail a reversal of the burden of proof to customer's disadvantage. 3. Any exclusion or limitation of the liability of mytheresa.com shall extend also to the personal liability of its employees. members of staff, representatives and vicarious agents. § 13 Governing law, severability 1. All legal disputes arising out of or in connection with a purchase contract shall be governed exclusively by German law to the exclusion of the LIN Sales Convention. 2. If any provision is invalid. nothing in this shall prejudice the validity of the remaining provisions hereof. EFTA00479288