Jeffrey,
Attached is a flow chart with my primary recommendation for Island staffing.
I have also attached job descriptions for the new suggested hires as well as a job description for
Ana's suggested role as Field Manager.
Brice and Karen recommended Ana that she starts working at the office instead, but I think that
would be a huge mistake. She has a great working relationship with the staff and vendors in
particular. And while she may not be the best Manager, I think this reduced role will give her a
better chance of succeeding. She simply has too much on her plate right now.
I have a couple of suggestions for the House Manager position. A person with experience in fine
homes is needed, and cooking skills would be great as well. I can find that person for you.
I think you badly need a person in the Director of Properties role. I know several have failed,
but it is not impossible. The key is to not expect the Director to take over the running of the
island, but be a support role for the managers, implementing better training for all staff,
procedures and guidelines.
Should you decide to send Brice and Karen to the Islands, I would put them in the role
described as the house manager and still let Ana handle the field. I don't know if Brice can be
trained to interact better with vendors and do less self repairs which I understand is causing
problems. This could just be rumors, but his reputation is not stellar on the island.
Looking forward to your feedback or proposed corrections
Thanks
John
EFTA00523915