EFTA00536557

From: Karyna Shuliak <Ma> To: Marilia Cc: Eduardo Richard Kahn Subject: Re: NYC apt.#8 H Date: Wed, 03 Jun 2015 19:03:57 +0000 Thank you Marina, I would like to proceed with an exchange. Could you please provide the warehouse address where I should ship the rug? Also, so we don't get confused again, what is the correct name of the color that I was asking for? Please also attach a photo of the correct cowhide rug from your showroom, so I know we are talking about the same thing. Can I actually get this rug from your showroom instead of waiting 12 weeks? I was told, that we still have credit with your company, can it be applied towards the shipping costs? Thank you, Karyna. > On Jun 2, 2015, at 3:40 PM, Marilia a wrote: > Hi Karyna > We can help you regarding the rug, but considering it was not a mistake in > our part. > You would have to receive the rug in our warehouse in Miami and order > another rug for you, since it is not in stock, > Once it arrives (12 weeks ETA) you could pick it up at our warehouse or we > would quote to send it to NY. > Thank you > Marilia > Original Message > From: Karyna Shuliak [mailto > Sent: Tuesday, June 02, 2015 1:41 PM > To: Marilia > Cc: Eduardo: ; Gregory Riches > Subject: Re: NYC apt.#8 H > Whatever happened, unfortunately this is not the color the client wanted.. I > would really appreciate if we could exchange it! > Thank you for your understanding! >> On Jun 2, 2015, at 1:17 PM, Marilia a wrote: EFTA00536557 » Hi Karyna, >> We just checked everything and we sent exactly the color Gregory has >> chosen after your visit, when he came to the store which was the >> camel ( this color is like caramel and he said was the right color for the > apartment) >> »Also you were copied in the email from Gregory confirming all the >> items ( see below), he requested that color on November 21st. » Thank you » Marilia >> Original Message----- >> From: Eduardo [mailto >> Sent: Tuesday, June 02, 2015 1:04 PM >> To: Karvna Shuliak » Cc: >> ; Marilia >> Subject: FW: NYC apt.#8 H >> >> Good afternoon Karyna, >> I am sorry if I couldn't talk to you, as you know we do have clients >> coming to the store and takes time to work on their homes. >> Also considering all the apartments, whenever you request a specific >> information, I need to revise it, I do not have all the details on top >> of my head. >> The rug is correct! That was the final color revised by Gregory, which » was signed on in the order, prior shipping. >> Original Message » From: Gregory Riches [mailto: >> Sent: Friday, November 21, 2014 4:22 PM » To: Eduardo >> Cc: Rosana; Rich Kahn; Shuliak Karyna >> Subject: NYC apt.#8 H >> » Hello Eduardo, >> Here is the list of additional furniture I need for apt. 8H at 301 >> east 66th st in NY. >> Purchaser will be the same as the other orders as will the delivery > address. >> (4) Vane 11 dining chairs in polar piece >> (1) Spin dining table in Uranus lacquer >> (1) Jensen sofa in Ratier Salinas Mix natural >> (2) Juliette Swivel lounge chairs in oak and Ratier Boucle Valencia EFTA00536558 » Off White >> (1) Cow hide rug squares in camel 11' x 8' >> (1) Kenzo double dresser in oak truffle >> (2) Bloom side tables in sahara outside and uranus lacquer inside. >> (2) Crystal column lamps >> (1) Eden ottoman in velvet Ravello multicolored >> >> Please put together the necessary quotes and forward them to me for > review. » » Thank you, » Gregory » » Gregory Riches »INTERIORS »43 West 28th #3 »NYC NY 10001 » > EFTA00536559