From: Richard Barnett <
To: jeffrey Epstein <jeevacation@gmail.com>, rich kahn
Subject: FW: Out of Office: Siemens Panel upgrade project
Date: Wed, 20 Jul 2011 11:45:37 +0000
Importance
Normal
Hi Mr Epstein attached is Siemens responce to me requesting a project schedule and completion date.
From:
To:
Date: Tue, 19 Jul 2011 16:46:12 -0500
Subject: RE: Out of Office: Siemens Panel upgrade project
Good afternoon Rich,
I apologize for the late reply due to ongoing meetings I had today on my first day back from vacation. At this time, all the
materials were ordered long before I had gone on vacation., I had requested that the shipment be expedited since the project
was already delayed. I am currently waiting for a tracking number so that you'll be able to track when it is arriving. New
drawings were drafted by the design engineer and will be sent via email to you by Friday July 22nd.
With regards to the software installation, although you have the software onsite, there is a sentinel key which resembles a USB
drive that was suppose to be ship along with the software but did not arrive. Without it, the software cannot be active so we can
begin the process of upgrading. I had requested that Siemens customs solutions which is based in Chicago to contact me with
the status of this material. The sentinel on the old machine will not work on the new machine due to hardware compatibility.If
we are able to obtain the sentinel key before the end of this week, I can schedule a specialist immediately to install the software
on the new machine. Once he is able to install the software successfully provided that most of the materials are onsite. He
will attempt to do the upgrade the following week. I will be sending you on the following days he will at the site. I will attempt
to contact Custom Solutions again in the morning for status.
Thank you
Francis Edouard
Service Account Engineer
Siemens Industry, Inc.
Building Technologies Division
19 Chapin Road, B-200
P.O. Box 704
Pine Brook, N 07058
From: Richard Barnett [mailto:
Sent: Tuesday, July 19, 2011 2:56 PM
To: Edouard, Francis
Subject: RE: Out of Office: Siemens Panel upgrade project
HI Francis I need an up date on the SCU panel upgrade progress , also start date for installation, completion date for
project? I have the computer set up and the soft ware at 71 street please contact me to get this installed .We need to get
a move on , this project is way behind. Rich Barnett
> From:
> To:
EFTA00687789
> Date: Wed, 13 Jul 2011 15:03:53 -0500
> Subject: Out of Office: Siemens Panel upgrade project
> I will be on vacation from Monday July 11th 2011 and returning to work Tuesday Jul 19th. If this is an emergency
and you require immediate assistance, please call the service department al or my immediate supervisor Jim
Sullivan at
> Thank you
EFTA00687790