EFTA01224238

victor/C•CURE Installation s le American Dynamics Quick Start Guide OFTWARE HOUSE Getting Started This document provides information on how to use the victor/C•CURE Unified 0 Using the Installer Dashboard The following section provides guidance on how to navigate and select products for Before using the dashboard, note the following: • If a prerequisite indicates a restart is required, the dashboard continues to install all items and notifies that a restart is required at the end of the install process. Installer. This guide can also be used for installing the individual victor software installation using the dashboard. • If selections have been made and the home icon is selected all, selections will be releases listed below. When using these victor installers the steps for selection may retained. differ but the installation procedure should remain the same. Selecting Tiles • Post vAS upgrade, system reboot will be required. • victor Only (Application Server. victor Client. victor • victor Application Server and victor unified Select the tiles to add and remove products to/from the installation. • To remove all selections: select the home icon then select an alternative brand. Express) (go to section 14.15 or 16) client (with SOL 32-bit or SOL 64-bit) (go to • Start Over navigates to the Welcome screen and removes all selections. section 14) • Selecting Install at any stage navigates to the Final Review (Install) screen. A blue tile can be A gray tile cannot be • victor client (go to section 15) • victor Express (go to section 16) selected. • The navigation bar is not displayed on the Welcome screen. selected. The option has been disabled. • If prerequisites are required, the Prerequisites Install screen displays when you Each installation is unique, you should carefully plan and design how your select Install on the Final Review screen. When no prerequisites are required, system is to be implemented. Relationships and dependencies between various Install begins installing the product. system elements often require specific sequences for configuration, setup When a tile has been • If victor Application Server has been previously installed, the C•CURE Evaluation and installation. Your AD/SWH Security Integrator should adapt the details and selected, the Next and tile and victor Express tile is disabled. Install buttons become sequence of your implementation to suit your needs. For typical victor/C•CURE 9000 installations, you should initially install software on all computers in the security system. For configuration information refer to the C•CURE 9000 Installation and Upgrade Guide or the victor Administration Configuration Guide. A white tile has been selected for installation. active. Next navigates to the next screen, Install navigates to the Final Review (Install) screen. 0 Software Products Software Products Before installing the software, ensure: The following software products can be installed using the Unified Installer dashboard • Systems have sufficient disk space to run and install the applications. Upgrade, Repair or Remove an Installation American Dynamics Software House • Systems meet the minimum hardware and software requirements detailed in the If a previous version of the software exists on the system, the tiles display additional text as shown below: • victor Application Server & victor unified client • victor Application Server & C-CURE 9000 Cher relevant victor/C•CURE data sheets. The Unified Installer will check that each (SOL Server Express 2012 optional) (SOL Server Express 2012 optional) system meets the minimum hardware, software and disk space requirements. If Repair/Remove Upgrade • victor unified client • C-CURE Evaluation the minimum requirements are not met, the installer displays a warning. You can Repair/Remove Where applicabl', • victor Express" • C-CURE 9000 Client & victor unified client continue the installation but system performance may be affected. the current software • C-CURE Services • You have valid System licenses and Software Support Agreement (if applicable). version can be The current • You have administrative privileges on all relevant systems. modified. repaired software version • C-CURE 9000 Client Auto Update • If a pre-installed version of SQL is running on the machine ensure that the or removed. can be upgraded. 'If upgrading from victor Express to victor Application Server go to Procedure 25. 'sysadmin' role is enabled as this is required by Crossfire to connect to SQL. C-CURE 9000 C-CURE 9000 'victor Express 4.7 no longer supports HDVRs and TVRs, for continued use. upgrade to victor professional. Client Client If installing a Unified C-CURE and victor server, go to Procedure 10 and select victor Unified Client to add 0 Product Installation The Unified Installer runs the dashboard, which allows you to select products and Navigation Bar this to the installation. Additional installers are available for the following American Dynamics products When you move from the Welcome screen, a navigation bar displays. You can use • victor Only (Application Server, victor client, victor • victor Application Server and victor unified client services for installation. Once you have made your selections based on the product(s) this to navigate the dashboard. Express) (go to section 14.15 or 16) (with SOL 32-bit or SOL 64-bit) (go to section 14) required, select 'Install' to start the installation process. Integrations can also be Return to the Welcome View the Clients screen. View the • victor client (go to section 15) • victor Express (go to section 16) downloaded and installed separately. screen. All selections are This option is not resources Licensing of the software is managed by the License Manager. retained unless a new brand is selected. available within American Dynamics. available on the installer. Software Prerequisites All required software prerequisites are available as part of the Unified Installer and are It is recommenced that the server software is hosted on a dedicated server. Client installed as part of the normal installation process. software must be installed on every computer in the system including the server. Alternatively, items can be downloaded from their respective websites. The Microsoft' The Unified Installer installs all necessary third-party software (prerequisites) before items can be downloaded through Windows Automatic Updates or manually from the installing the selected software products. Display the Display the Integrations website. Platforms screen. and Services screen. This The following prerequisites are installed via the Unified Installer: • Microsoft.NET Framework 4.5 is required to run the dashboard. If this is not option is not available within currently on the system, you are prompted to install before the dashboard will run. American Dynamics. • Direct X June 2010 Redist • Microsoft SQL Server Compact 4.0 SP1 (x64) Before running the Unified Installer, note the following: • Microsoft Visual C++ 2008 SP1 Redist(x86) & (x64) • Microsoft Synchronization v2.1(x86) & (x64) • Go to product data sheet for minimum and recommended system requirements. Selecting Services • Microsoft Visual C++ 2010 SP1 Redist(x86) & (x64) • Microsoft Provider Service 2.1(x86) & (x64) • For upgrades, the installation steps may vary from those detailed in this setup How to select services. • Microsoft Visual C++ 2012 Update 4 Redist(x86) & • Microsoft Database Providers v3.1 (x86) & (x64) guide. C cue( 9000 (x64) • If individual installers are used rather than the Unified Installer the steps for • Microsoft Visual C++ 2013 Redist(x86) & (x64) • Microsoft Primary Interoperability Assemblies selection may differ but the installation procedure should remain the same. Select the check box to 2005 add the corresponding • You must perform upgrades, repairs and uninstalls using the original installer service to the installation. • Microsoft .Net v3.5 SP1 • Microsoft Access Database Engine account. • Upgrades from victor Express to victor Professional require a license. • Microsoft .Net v4.5.2 • Tyco Update Client • For a unified C•CURE and victor installation select Software House. Install becomes active when a service is • ADSDK Redistributable • Tyco Update Server • If software has been previously installed, the dashboard may not start on the selected. • Intellex API V5.0 Welcome screen and may instead revert to the main product page. EFTA01224238 O Starting the Unified Installer 1. Close any programs currently running. 0 1. Selecting victor Express Go to Procedure 6, Starting the Unified Installer. Selecting C•CURE Evaluation 1. Go to Procedure 6, Starting the Unified Installer. 2. Run the Setup file: 2. Select American Dynamics and then select Next. The Platforms screen displays. 2. Select Software House then select Next. The Platforms screen displays. • If you have a DVD insert the Unified Installer DVD. The dashboard will 3. Select the victor Express tile. 3. Select the C•CURE Evaluation tile. autorun. 4. Select Install. Go to Procedure 16 Installing victor Express step 2. If SQL is not installed on the computer the Install SQL Server 2012 Express • If you have downloaded the Unified Installer, double-click setup.exe to run. 5. Refer to Licensing for information on how apply f r and add a victor Express check box will display. Select the check box to add SQL Server 2012 Express The dashboard Welcome screen displays. license. to the installation. Installer notes: 4. Select Next. The Final Review screen displays listing the software selected for American Dynamics Installations installation. • Selecting victor Application Server and victor unified client. Note: C•CURE 9000 Client is selected by default. • Selecting victor unified client only. 5. Select Install to continue. • Selecting victor Express. If prerequisites are required, they are listed along with victor unified client, read the Terms and conditions in the EULA and select the check box to continue the O Selecting victor Application Server Ensure your user account has administrator privileges before you begin to install. installation. 6. Select Install to begin installing the prerequisite items, OR 1. Go to Procedure 6, Starting the Unified Installer. Select Start Over to return to the Welcome screen and reselect products for 2. Select American Dynamics then select Next. The Platforms screen displays. Software House Installations installation. 3. Select the victor Application Server and Client tile. • Selecting victor Application Server and C•CURE 9000 Client. 7. Go to Procedure 14, Installing victor Application Server step 2. If SQL is not installed on the computer the Install SQL Server 2014 Express • Selecting C•CURE Evaluation and C•CURE 9000 Client. 8. Go to Procedure 17, Installing C•CURE 9000 Client step 2. check box will display. Select the check box to add SQL Server 2014 Express • Selecting C•CURE 9000 Client. 9. Refer to Licensing for information on how to apply for and add a C•CURE license. to the installation. • Selecting C•CURE Services. Note: victor unified client will be installed by default. 4. Select Install. The Final Review screen displays. If prerequisites are required, they are listed along with the victor Application 0 Selecting victor Application Server and C•CURE 9000 Client Ensure your user account has administrator privileges before you begin to install. 1. 2. Selecting C•CURE 9000 Client Go to Procedure 6, Starting the Unified Installer. Select Software House then select Next. The Platforms screen displays. Server and victor unified client. For Laptop installations only: 3. Select Clients from the navigation menu. 5. Select Install. If required, read the Terms and conditions in the EULA and select a. Ensure only 1 standard LAN card is enabled. 4. Select the C•CURE 9000 Client tile. the check box to continue the installation. b. Restart the system. 5. Select Next. The Integrations and Services page displays. 6. Select Install to begin installing the prerequisite items if they are required, c. Re-enable adaptors after installation is complete. 6. Select the services to install by selecting the corresponding check box, if required. OR 7. Select Next. The Final Review screen will display, listing the software selected for Select Start Over to return to the Welcome screen and reselect products for 1. Go to Procedure 6, Starting the Unified Installer. installation. installation. 2. Select Software House then select Next. The Platforms screen displays. 8. Select Install to continue. When Install is selected, the prerequisite items will be installed. 3. Select the victor Application Server and C•CURE 9000 Client tile. If prerequisites are required, they are listed along with victor unified client, read If SQL Express has been selected the SQL Sever 2014 Setup will also initiate. On If SQL is not installed on the computer the Install SQL Server 2012 Express the Terms and conditions in the EULA and select the check box to continue the completion, the victor Application Server Setup Wizard displays. check box will display. Select the check box to add SQL Server 2012 Express installation. 7. Go to Procedure 14, Installing victor Application Server step 2. to the installation. 9. Select Install to begin installing the prerequisite items if they are required, 8. Go to Procedure 15, Installing victor unified client step 2. 4. Select Next. The Client screen displays. OR 9. Refer to Licensing for information on how to apply for and add a victor license. 5. Select C•CURE 9000 Client to add this to the installation if required. Select Start Over to return to the Welcome screen and reselect products for Note: C•CURE 9000 Client is selected by default. installation. 6. Select Next. The Integrations and Services page displays. 10. Go to Procedure 17, Installing the C•CURE 9000 Client starting at step 2. 7. Select the services to install by selecting the corresponding check box, if required. 11. If selected, go to Procedure 18, Installing C•CURE Services step 2. Note: victor Web Service is selected by default on all new installations. 12. Refer to Licensing for information on how to apply for and add a C•CURE license. O 1. Selecting victor unified client Go to Procedure 6, Starting the Unified Installer. 8. Select Next. The Final Review screen displays, listing the software selected for installation. 9. Select Install to continue. 2. Select American Dynamics then select Next. The Platforms screen displays. If prerequisites are required, they are listed along with the victor Application le Selecting C•CURE Services 3. Select the victor unified client tile. Server and victor unified client. 1. Go to Procedure 6, Starting the Unified Installer. 4. Select Install. The Final Review screen displays. 10. Select Install. If required, read the Terms and conditions in the EULA and select 2. Select Software House then select Next. The Platforms screen displays. If prerequisites are required, they are listed along with victor unified client, read the check box to continue the installation. 3. Select Integrations and Services from the navigation menu. The Integrations the Terms and conditions in the EULA and select the check box to continue the 11. Select Install to begin installing the prerequisite items if they are required, and Services screen displays. installation. OR 4. Select the required services by selecting the corresponding check box. 5. Select Install to begin installing the prerequisite items, Select Start Over to return to the Welcome screen and reselect products for 5. Select Install. The Final Review displays, listing the services that will be installed. OR installation. 6. Select Install to begin installing the selected products, Select Start Over to return to the Welcome screen and reselect products for 12. Go to Procedure 14 Installing victor Application Server step 2. OR installation. 13. Go to Procedure 17 Installing C•CURE 9000 Client step 2. Select Start Over to return to the Welcome screen. When Install is selected, the prerequisite items will be installed if they are 14. If selected, go to Procedure 15, Installing the victor unified client step 2. 7. Go to Installing C•CURE Services 18 starting at step 2. required. 15. If selected, go to Procedure 18 Installing C•CURE Services step 2. 6. Go to Procedure 15, Installing the victor unified client step 1. Note: victor Web Service installs silently after the client has been installed. © 2015 Tyco Security Products. Ali Rights Reserved 16. Refer to Licensing for information on how to apply for and add a C•CURE license. 8200-1265-01 AO EFTA01224239 victor/C•CURE Installation Q American Dynamics Quick Start Guide SOFTWARE HOUSE 0 Installing victor Application Server Go to Procedure 7 or Procedure 10 for information on how to initiate a victor Application 0 Installing victor Express Go to Procedure 9 for information on how to initiate a victor Express installation. (Victor and C•CURE Integrations Optional Integrations are available for installation from www.amencandynamics.net or wvAv.softwarehouse. Server installation. corn and installed separately. NOTE: victor and C•CURE may require a software license upgrade to utilize the 1. The victor Express Installer displays. selected Integrations. The following Integration options are available 1. The victor Application Server Installer displays. 2. Select Next. The End-User License Agreement displays. Integration TAN License Required CompatibM with... 2. Select Next to start the victor Application Server installation. The End-User License 3. Read the license agreement and select I accept the terms in the license victor C CURE Unrfied Agreement screen displays. agreement to continue the installation. 3. Read the license agreement and select I accept the terms in the license /AZ% rye Alarm Yes v 4. Select Next. The Ready to Install screen displays. agreement to continue the installation. Srmplex 4100 reeMann Yes v 5. If required, select Change to modify the location of the destination installation 4. Select Next. The Customer Information screen displays. folder. SurGard Intrusion Ye: ✓ v ✓ 5. Enter a User Name and Organization in the text boxes. 6. Select Install to begin the installation. The progress bar updates to show Bosch Intrusion Yes ✓ v ✓ 6. Select Next. The Setup type screen displays. the installation progression. On completion the victor Express Setup Wizard 7. Select the type of installation required: CISC Power Sales Intrusion Yes' v Completed screen displays. • Typical, all files are installed to the default location and a Standalone server oscito Illr2 Intrusion Yes ✓ v ✓ 7. Select Finish to exit the setup wizard for victor Express. with a local or remote database instance will be configured. Select Next. v OIAP Intrusion Yes' • Advanced, required for Enterprise users, allows you to choose where to install NOTE: When using Windows authentication, you will be unable to launch victor Galaxy Intrusion Yes ✓ v the files, what type of server to configure and where the database instance is to Express if an operator with the same name as your Windows credential exists in the be located. Select Next, and step through the wizard to configure the installation wctor WeOSeence Web Service Yes v Operators list to your requirements. C CURE 9000 Ilinfied) Access Control Yes v 8. The Ready to Install the Program screen displays. Entrap's, Accmss Control Yes 9. Select Install to start the victor Application Server installation. The progress bar updates to show the installation progression. On completion, the victor Application 0 Installing C•CURE 9000 Client CEM Access Control Yes Server Setup Wizard Completed screen displays. Go to Procedure 12 for information on how to initiate a C•CURE 9000 Client KONE (1.2) Elevator Ye: I ✓ 10. Select the corresponding check box to Launch the licensing application, Show installation. ote; II) Elevator Ye: / V the Release Notes (PDF) or Show the Windows Installer log. 1. The C•CURE 9000 Client Installer Wizard displays. o° I2) Creator Ye: I 11. Select Finish to exit the setup wizard for the victor Application Server. The licensing 2. Select Next. The End-User License Agreement displays. I application 3. Read the license agreement and select I accept the terms in the license Thyssen Knipp Erveator Yes = NOTE: The License Manager application screen will display. Do not apply a licence agreement to continue the installation. Schelde. Eiveator Yes I ✓ until you have completed all of the required software installations. Refer to Licensing for 4. Select Next. The Customer Information screen displays. TOA(AiPtione) Intercom Ye: I information on how to apply for and add a licence. 5. Enter a User Name and Organization in the text boxes. 0 Ccarnend Intercom Ye: I 6. Select Next. The destination folder selection screen displays. Installing victor unified client 7. If required, select Change to modify the location of the destination installation Also Abloy S 0 Reader Yes' I Go to Procedure 8 for information on how to initiate a victor unified client installation. folder. HID Edge Reader Yes = I 1. Select the language for the installation from the drop-down list. Select OK. The 8. Select Next. The Server screen displays. Spas Real Tans LoceMan Ye: I victor unified client Setup Wizard displays. 9. Enter a Server name or IP address in the text box. Indies %ilea° Yee" I 2. Select Next. The End-User License Agreement displays. 10. Select Next. The Ready to Install the Program screen displays. 3. Read the license agreement and select I accept the terms in the license 11. Select Install to begin the installation. The progress bar will update to show the VdeoEdge %ilea° I V agreement to continue the installation. installation progression. On completion the C•CURE 9000 Client Setup Wizard HOVR Video Yes" V I V 4. Select Next. The destination folder selection screen displays. Completed screen displays. ADTVR Video Yes" V I V 5. If required, select Change to modify the location of the destination installation folder. 12. Select the corresponding check box to Show the Windows Installer log file or Video Ye: I V 6. Select Next. The Installation options screen displays. Show the release notes (PDF). 0 fort 7. Configure the installation options as required. 13. Select Finish to exit the setup wizard for C•CURE Client. Exaco Video I V • Select Help to provide additional information on how a feature is installed. • Select Space to display the current disk space requirements. 8. Select Next. The Database Location for the victor Application Server screen QI nstalling C•CURE Services Matrix OUR 3VR Video Video Yes Ye: ✓ / V V Go to Procedure 13 for information on how to initiate a C•CURE Service installation. Ans Carrera Video Ye: ✓ V displays. 1. The selected C•CURE service Wizard displays. An: Encoder Video Yes V 9. Select the location for the victor Application Server database: 2. Select Next. The End-User License Agreement displays. • If the SQL database is installed on this computer, select This Computer. 3. Read the license agreement and select I accept the terms in the license Bosch Video Vie: / V • If the SQL database is installed on a different computer, select Remote Server agreement to continue the installation. thou: Video Yes, V and enter the location in the Specify Server name or IP address text box. 4. Select Next. The destination folder selection screen displays. iiltrstra Comma Video Yes ✓ V 10. Select Next. The Ready to Install victor Unified Client screen displays. 5. If required, select Change to modify the location of the destination installation GPI Othrectional Yes, / V 11. Select Install to begin the installation. The progress bar updates to show the folder. installation progression. On completion, the victor unified client Setup Wizard 6. Select Next. The Ready to Install the Program screen displays. OACnet WS Yes / V Completed screen displays. 7. Select Install to begin the installation. The progress bar will update to show the Mastermind CMS Yes, 12. Select the corresponding check box to Launch victor unified client or Show the installation progression. On completion, the selected C•CURE service Setup POS Ponl of Sate Yes Windows Installer log. Wizard Completed screen displays. LDAP Protocol Yes I 13. Select Finish to exit the setup wizard for victor unified client. 8. Select Finish to exit the setup wizard. ^License is included for C CURE 9000 'Licence is included for 'flaw -Inl 'Mon wil be aralatIle soon EFTA01224240 Selecting and Installing Integrations 1.—Visit www.americandyncamics.net or NOTE: • A SAS license can only be applied to a SAS installation. • A MAS license can only be applied to a MAS installation. ED Repair/Remove a victor Application Server and Client Installation 2. Select Support then Software Downloads. • A victor Express license cannot be applied to a victor Professional installation. The following provides information on how to repair or remove a unified installation: 3. Select Unification Drivers (victor/C•CURE) • A victor Professional license cannot be applied to a victor Express installation. Repair/Remove victor Application Server 4. Download and save the required integration software. • If victor Professional has been installed and C•CURE is then added to the system, 1. Depending on your software configuration go to the following procedures which 5. Double-click the setup file & step-through the setup wizard to install the integration you will require a new victor Professional license as well as a C•CURE license allow you to select the product for repair or removal: 6. Select Finish to exit the setup wizard. and both will require the 'Unified Install' option. When you apply the licenses, be • Running victor Application Server and victor unified client: go to Procedure 7, sure to apply the victor license first, followed by the C•CURE license. Selecting victor Application Server and victor unified client, steps 1 thru 3. • Licensing If C•CURE has been installed and victor unified client is added to the system you OR Licensing is managed via the License Manager application. The Application will require a new C•CURE license as well as a victor Professional license, and • Running victor Application Server and C•CURE 9000 Client: go to Procedure allows licenses to be applied. It also displays license status and lists all licensed both require the 'Unified Install' option. When you apply the licenses, be sure to 10 Selecting victor Application Server and C•CURE 9000 Client, steps 1 thru 7. components. apply the C•CURE license first, followed by the victor Professional license. 2. Select Install. The Final Review screen displays, listing the software to be A 60-day trial period is provided with victor Professional, victor Express and a repaired or removed. C•CURE installation. C•CURE Evaluation provides a 60-day evaluation license. After 60-days you must license the product to continue using it. This period may not apply if a MAS or SAS are used or if a C•CURE upgrade has OUpgrade an existing Software Installation To initiate a software upgrade you first need to select the product on the dashboard 3. Select Install. The victor Application Server Setup Wizard displays. 4. Select Next. The Program Maintenance screen displays. 5. Select the type of maintenance required: been performed. Your AD/SWH Security Integrator will provide all the necessary then follow the installation procedure to install the upgrade. • Repair: fixes errors in the most recent installation by repairing missing and information. Go to procedure 7 thru 13 and follow the selection procedure relevant to the product corrupt files, shortcuts and registry entries. To Register you require the following: you are upgrading. The product tile will display 'Upgrade' as seen in procedure 3, a.Select Next. The Ready to Repair screen displays. 1. Internet Connection. Upgrade, Repair or Remove an Installation. b.Select Repair. The Installing victor Application Server screen displays and 2. Valid email account. NOTE: the progress bar updates to show the repair progress. On completion the 3. Valid login for either the Software House or American Dynamics website. • When performing an upgrade, the installation steps may vary from those detailed victor Application Server Setup Wizard Completed screen displays. 4. Valid Software Support Agreement. in this quick start guide. c. Select Finish. 5. The System Information file must be generated on the computer for which the • You must perform a backup of the databases. • Remove: selects victor Application Server for removal from the system. license is intended. The XML file contains information specific to the machine • You must perform upgrades using the original installer account. a.Select Next. The Uninstall Options screen displays. If required, select the on which it was generated. Therefore the license created is exclusive to that • Upgrades to a major release will require a new license, refer to your AD/SWH Drop Product Database check box to delete the database. computer and will not work on any other. Security Integrator for more details. b.Select Next. The Ready to Remove screen displays. NOTE: It may take one business day to receive your license. c. Select Remove. The Removing Unified screen displays, and the progress • Apply for a License - valid SSA Required M Upgrading from victor Express to victor bar updates to show the removal progress. On completion the victor Applications Server Setup Wizard Completed screen displays. 1. Double-click the Licensing icon on the Desktop. The License Manager displays. d.Select Finish. 2. Select Generate. The Save As screen displays. unified client 5. Depending on your software configuration, either the C•CURE 9000 Client or Before upgrading to victor unified client from victor Express you MUST uninstall victor a. Enter a File name in the text box. (Default filename is available if required). victor Unified Client Setup Wizard screen displays. Go to Modify, repair or remove Express. b. Browse to a suitable folder to which the file will be saved. 1. Go to Procedure 9, Selecting victor Express, steps 1 thru 3. victor Unified Client or Repair or remove C•CURE 9000 Client below for details. c. Select Save. An .xml file is generated and saved to the location specified. 2. Select Install. The Final review screen displays listing the software to be 4. On a computer with intemet access, launch the Software Registration intemet removed. Modify, repair or remove victor unified client web page. 3. Select Install. The victor Express Setup Wizard displays. 1. Select Next. The Program Maintenance screen displays. • To register a victor product visit http://www.americandynamics.net and navigate 4. Select Next. The Repair or remove Installation screen displays. 2. Select the type of maintenance required: to the Register a Product page. 5. Select Remove. • Modify: allows you to reconfigure the installation. Go to Procedure 15 • To register a C•CURE product visit and navigate to the 6. Select Next. The Ready to remove victor Express screen displays. Installing victor unified client step 8 thru 13. Register a Product page. 7. If required, select the Drop the victor Express databases check box to remove • Repair: fixes errors in the program. Select Next. When the Ready to Repair 5. Complete the registration form and submit the generated .xml file. The license these from the system. screen displays, select Install to start the repair process. file/s will be sent to the email address specified. 8. Select Remove to start the removal process. The Removing victor Express • Remove: removes victor unified client from the system. Select Next. When 6. Go to Procedure 23, Add a New License. screen displays and the progress bar updates to show the removal progress. On the Remove victor unified client screen displays, select Remove to start the completion the Unified Server Setup Wizard Completed screen displays. removal process. 9. Select Finish. GAdd a new License 1. Save the license file (.LIC or .TLIC) file to a local directory. 10. Go to Procedure 8, Selecting victor unified client. • Repair or Remove a Software Installation 3. When the victor unified client Setup Wizard Completed screen displays, select Finish. 2. Double-click the Licensing icon on the Desktop. The License Manager displays. Repair or remove C•CURE 9000 Client 3. Select Add New License. The Open screen displays. To initiate a software repair or removal you first need to select the product on the 1. Select Next. The Repair or remove installation screen displays. 4. Browse to the .LIC or .TLIC license file and select Open. dashboard. Go to procedure 7 thru 13 and follow the selection procedure relevant 2. Select the type of maintenance required: 5. You are prompted to confirm the License update and service restart. Select Yes to the product you are repairing or removing. The product tile will display 'Repair/ • Repair: fixes errors in the program. Select Next. When the Ready to Repair to continue, which will restart services if they are running. This may take a few Remove' as seen in procedure 3, Upgrade, Repair or Remove an Installation. screen displays, select Install to start the repair process. minutes. Complete the procedure. • Remove: removes C•CURE 9000 Client from the system. Select Next. When 6. The software will no longer run on a trial basis. You can use the License Manager When the product setup wizard displays, select Next to display the Program the Remove C•CURE 9000 Client screen displays, select Remove to start to view the current license information, selecting the victor tab or the C•CURE Maintenance screen. Select either Repair or Remove and step through the setup the removal process. tab. wizard to complete the task. 3. When the C•CURE 9000 Client Setup Wizard Completed screen will display. 7. If you encounter any problems, please see the licensing instructions .pdf included select Finish. @ 2015 Tyco Security Products. All Rights Reserved with the license E-mail. NOTE: You must perform repairs and uninstalls using the original installer account. 8200-1265-01 AO EFTA01224241