EFTA01226646

SOFTWARE HOUSE From Tyco Security Products C•CURE 9000 Version 2.50 Monitoring Station Guide REVISION R0 UM-I36 RO EFTA01226646 C•CURE and Software House are registered trademarks of Tyco Security Products. The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco Security Products will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. MI trademarks not owned by Tyco Security Products are the property of their respective owners, and are used with permission or allowed under applicable laws. Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your regional sales manager. Software version: 2.50 Document Number: UM-136 Revision Number: RO Release Date: December 2015 This manual is proprietary information of Software House. Unauthorized reproduction of any portion of this manual is prohibited. The material in this manual is for information purposes only. It is subject to change without notice. Software House assumes no responsibility for incorrect information this manual may contain. © 2015 Tyco Security Products. MI rights reserved. EFTA01226647 Table of Contents Preface 7 How to Use this Manual 8 Finding More Information 9 Conventions 10 Software House Customer Support Center 11 Chapter 1 - Getting Started with the Monitoring Station 13 Monitoring Station Overview 14 Starting the Monitoring Station 15 Exiting from the Monitoring Station 16 Monitoring Station Viewers 17 Application Layouts 17 Monitoring Station Privileges 18 Operator Menu 19 Log Message 19 Online Operators 19 Help Menu 21 Help Contents 21 About 21 View Preferences 22 Monitoring Station Application Window 23 Monitoring Station Tasks 25 Using Tabbed Layouts and Viewers 25 Resizing a Pane 26 Docking a Pane 26 Floating a Pane 27 Chapter 2 - Monitoring Events 29 Event Viewer Overview 30 Event Breakthrough 31 Event Viewer Definitions 32 Event Quick Action Toolbar 32 C•CURE 9000 Monitodng Station GukM 3 EFTA01226648 Event Viewer Toolbar 32 Event Icons 36 Event Viewer Status Bar 36 Event Viewer Columns 37 Event Viewer Context Menu 38 Dual Phase Acknowledgement 39 Dual Phase Acknowledgement Event Viewer 39 Setting Up Dual Phase Acknowledgement 40 Assessing Events 42 Assess Event Viewers 42 Event Assessment Overview 42 Setting Up Event Assessment 43 Privileges for Event Assessment 44 Assessing an Event 44 Acknowledging an Assessed Event 45 Clearing an Assessed Event 46 Closing an Assess Event Layout 46 Document Viewer 47 Live Video Viewer 48 Map Viewer 48 Query Viewer 49 Recorded Video Viewer 49 Report Viewer 50 Event Details Viewer 51 Find in Journal Viewer 51 Event Details 53 Event Details Toolbar 53 Event Details Definitions 54 Event Tasks 56 Acknowledging Events 56 Clearing Events 56 Dual Phase Acknowledgement and Clearing Events 57 Silencing an Event 59 Logging an Event Message 60 Selecting Predefined Log Messages 61 Displaying a Map 61 Displaying Recorded Video 62 Viewing the Event Cause List 62 Resetting Event Actions 63 Sending Email 65 Chapter 3 - Monitoring Activities 67 Activity Viewer Overview 68 Activity Viewer Tasks 69 Performing Manual Actions 69 Navigating the Activities List 69 4 C•CURE 9000 Monitoring Station Guide EFTA01226649 Cancelling a Manual Action 70 Performing Event Actions from the Activity Viewer 70 Manual Action Challenge 70 Printing the Activities List 71 Freezing the Activity List 71 Activity Viewer Definitions 72 Activity Viewer Status Bar 73 Activity Viewer Columns 73 Activity Viewer Context Menu 74 Activity Viewer Icons 74 Filtering of Activity to Application Layouts 85 Permissions per Class of Object in Operator Privilege 85 Messages to the Monitoring Station 85 Messages from Partitions to the Monitoring Station 86 Refresh of Live Display after Communications Loss and Restore 88 Single vs. Multiple Server Comm Loss and Restore 89 Restoring the Views 90 Chapter 4 - Monitoring Status 91 Explorer Bar Overview 92 Non Hardware 92 Hardware Status 93 Video 93 External Applications 93 Explorer Bar Definitions 93 Explorer Bar Status List Tasks 94 Non Hardware Status 99 Doors 99 Reports 102 Dynamic Views 103 Operators 104 Manual Actions 105 Events 106 Maps 108 Groups 109 Elevators 109 Areas 110 Intrusion Zones 114 Guard Tours 116 Hardware Status 118 Controllers 118 Inputs 119 Outputs 120 Readers 121 Video 124 C•CURE 9000 Monitoring Station Guide S EFTA01226650 Video Servers 124 Video Cameras 125 Video Tours 126 CCTV Switches 127 CCTV Cameras 128 IP Cameras 129 Video Views 130 External Applications 132 Chapter 5 - Monitoring Objects 133 Object Viewer Overview 134 Object Viewer 135 Chapter 6 - Monitoring Access 137 Swipe and Show 138 Swipe and Show Legacy Viewer 139 Grace Partition Tab 140 Swipe and Show Default Viewers 143 Chapter 7 - Monitoring Video 149 Video Monitoring Overview 150 Video in the Application Layout 151 Video in the Explorer Bar 152 Video Viewer Definitions 153 Video Camera Toolbar Icons 153 Video Server Toolbar Icons 153 Video Tour Toolbar Icons 154 Video Snapshot Toolbar Icons 155 Chapter 8 - Performing Manual Actions 157 Manual Actions 158 Manual Action Edit Dialog Box 160 Manual Action Edit Definitions 161 Performing a Manual Action 161 Manual Action Details 163 Index 165 a C•CURE 9000 Monitoring Station Guide EFTA01226651 Preface The C•CURE 9000 Monitoring Station User Guide is for new and experienced security system users. The manual describes the features of the C•CURE Monitoring Station application and presents procedures for using it. The manual assumes that the Monitoring Station has been installed and is currently operating. In this preface How to Use this Manual 8 Finding More Information 9 Conventions 10 Software House Customer Support Center 11 C•CURE 9000 Monitoring Station Guide Preface 7 EFTA01226652 How to Use this Manual How to Use this Manual manual includes the following sections. Turn to the appropriate section in this manual for the information you need. Chapter 1: Getting Started with the Monitoring Station This chapter describes the main features of the Monitoring Station application, and the tasks you can perform using it. Chapter 2: Monitoring Events This chapter describes the Event Viewer that is used to monitor Events in the Monitoring Station. Chapter 3: Monitoring Activities This chapter describes the Activity Viewer that is used to monitor Activities in the Monitoring Station. Chapter 4: Monitoring Status This chapter explains the use of the Explorer Bar for displaying the status of objects. Chapter 5: Monitoring Objects This chapter describes how to monitor the status of system objects using the Object Viewer. Chapter 6: Monitoring Access This chapter describes how to monitor access activities using the Swipe and Show Viewer. Chapter 7: Monitoring Video This chapter describes how to monitor access activities using Video Viewers. Chapter 8: Performing Manual Actions This chapter explains how to use Manual Actions. 8 Preface C•CURE 9000 Monitoring Station Guide EFTA01226653 Finding More Information Finding More Information You can access C•CURE 900(1 manuals and online Help for more information about C•CURE 9000. Manuals C•CURE 9000 software manuals are available in Adobe PDF format on the C•CURE 9000 DVD. You can access the manuals if you copy the appropriate PDF files from the C•CURE 9000 Installation DVD English \ Manuals folder. The available C•CURE 9000 and Software House manuals are listed in the C•CURE 9000 Installation and Upgrade Guide, and appear as hyperlinks in the online.pdf file on the C•CURE 9000 DVD English \ Manuals folder. These manuals are also available from the Software House Member Center website Online Help You can access C•CURE 9000 Help by pressing Fl or clicking Help from the menu bar in the Administration/Monitoring Station applications. C•CURE 9000 Monitoring Station Guide Preface 9 EFTA01226654 Conventions Conventions Ibis manual uses the following text formats and symbols. Convention Meaning Bold This font indicates screen elements, and also indicates when you should take a direct action in a procedure. Bold font describes one of the following items: • Acommand or character to type, or • A button or option on the screen to press, or • A key on the keyboard to press • A screen element or name blue color text Indicates a hyperlink to a URL. or a cross-reference to a figure. table. or section in this gu de. Regular itak font Indicates a new term. <text> Indicates a variable. The following items are used to indicate important information. Indicates a note. Notes call attention to any item of information that may be of special importance. NOTE Indicates an alternate method of performing a task. TIP Indicates a caution. A caution contains information essential to avoid damage to the system. A caution can pertain to hardware or software. Indicates a warning. A warning contains information that advises users that failure to avoid a specific action could result in physical harm to the user or to the hardware. STOP Indicates a danger. A danger contains information that users must know to avoid death or serious injury. 10 Preface C•CURE 9000 Monitoring Station Guide EFTA01226655 Software House Customer Support Center Software House Customer Support Center Telephone Technical Support During the period of the Agreement, the following guidelines apply: • Software House accepts service calls only from employees of the Systems integrator of Record for the installation associated with the support inquiry. Before Calling Ensure that you: • Are the Dealer of record for this account. • Are certified by Software House for this product. • Have a valid license and current Software Support Agreement (SSA) for the system. • Have your system serial number available. • Have your certification number available. Hours Normal Support Hours Monday through F riday. 8:00 to 8:00 , EST. Except holidays. Emergency Support Hours 24 hours/day, seven days a week, 365 days/year. Requires Enhanced SSA"7 x 24" Standby Telephone Support (emergency) provided to Certified Technicians. For another customers. billable on time and materials basis. Minimum charges appty- See MSRP. Phone For telephone support contact numbers for all regions. see C•CURE 9000 Monitoring Station Guide Preface 11 EFTA01226656 Software House Customer Support Center 12 C•CURE 9000 Monitoring Station Guide EFTA01226657 Getting Started with the Monitoring Station This chapter is designed to give you a basic understanding of the Monitoring Station application, to describe its main features, and the tasks you can perform using it. In this chapter Monitoring Station Overview 14 Starting the Monitoring Station 15 Exiting from the Monitoring Station 16 Monitoring Station Viewers 17 Monitoring Station Privileges 18 Operator Menu 19 Help Menu 21 View Preferences 22 Monitoring Station Application Window .23 Monitoring Station Tasks 25 C•CURE 9000 Monitoring Station Guide Chapter1 13 EFTA01226658 Monaoring Station Overview Monitoring Station Overview The Monitoring Station application lets an Operator keep track of Events, Activities, Access and Device status, and ongoing security access. The Monitoring Station also allows you to perform Manual Actions such as locking or unlocking a door, arming or disarming an input or output, or performing downloads to controllers (the ability to perform Manual Actions is governed by Operator Privileges). The Monitoring Station user interface is designed to be flexible. Your site administrator can create Application Layouts containing the monitoring viewers and status information that are needed to perform the monitoring tasks specific to your site. The Application Layout is built around the concept of multiple Panes containing Viewers. There are Viewers for the important Events and Activities that need to be monitored, Viewers for live Video cameras and Video Tours, and Viewers for Status lists that can show the status of important objects in the system, as well as allow you to perform manual actions, as needed. A single Monitoring Station can have multiple Application layouts displayed at one time, using a tab interface that lets you toggle between layouts. Your Application layout can also have multiple viewers in a Pane so you can tab between camera views, status lists, and Events or Activities. Additionally, your administrator can assign multiple monitors in the Operator editor, so that when you start the Monitoring Station, multiple instances of the Monitoring Station start, with different Application layouts assigned to each monitor. See the C•CURE 9000 Software Configuration Guide for more information. When you are monitoring activities and events on a high-traffic C•CURE 9000 Server, the Monitoring NOTE Station client application can generate a high percentage of CPU Usage. Software House recommends that if you anticipate a high level of activities and events, or if you are monitoring multiple Video devices, you should install and run the Monitoring Station client application on a separate PC from the C•CURE 9000 Server. To do so, when you install the Monitoring Station, choose the client-only installation option, and designate the C•CURE 9000 Server PC as the Server Name during client installation. See the C•CURE 9000 Installation and Upgrade Guide for more information. 14 Chapter 1 C•CURE 9000 Monitoring Station Guide EFTA01226659 Starting the Monitoring Station Starting the Monitoring Station You can start the Monitoring Station from a desktop icon or from the Windows Start menu. To Start the Monitoring Station Start the Monitoring Station by: • Double clicking the desktop icon for the Monitoring Station. a or • flicking Startil•All Progranisl•Softsvare House lo•C • CURE 9000 Monitoring Station. A customized layout is shown in Figure 1 on Page 15. This is only one of several possible ways of configuring the Monitoring Application layout from the Administration application. Figure 1: Monitoring Station Application with Customized Layout View Profortam Logout Tabs EM Meow Bean e, — 7 r plo{OJOIotoIoIO :dm Mentz Cameo Nome C•CURE 9000 Monitoring Station Guide Chapter 1 15 EFTA01226660 Exiting from the Monitoring Station Exiting from the Monitoring Station You can exit from the Monitoring Station application by closing the application window. To Exit from the Monitoring Station 1. To exit from the Monitoring Station, click in the upper right-hand corner of the window. 2. If you are the last Operator to exit the Monitoring Station, you will see a dialog box stating "You are the last operator to log off. Are you sure you want to log off?" 3. Click Yes to exit from the Monitoring Station, or click No to cancel exiting the Monitoring Station. 18 Chapter1 C•CURE 9000 Monitoring Station Guide EFTA01226661 Monitoring Station Viewers Monitoring Station Viewers The Monitoring Station user interface is based on an Application Layout object defined in the C•CURE 9000 Administration application. A layout consists of an arrangement of Panes, each of which can contain multiple viewers. The layout can also include floating windows that contain viewers. In addition, you can also have access to multiple Layouts. For example, if you have three layouts assigned to your Operator account, you will be able to tab between them to view different objects, cameras, and reports. Figure 2 on Page 17 shows a Monitoring Station with three Application Layouts assigned to the Operator. Figure 2: Application Layout Tabs in the Monitoring Station CCURE 9000 - Monitoring Station Operator Help ~C•CURE 9006' / EAST WING WEST WING r MAIN WING 6.5 View Preferences Application Layouts Each Application Layout can contain up to six Panes, and each Pane can contain multiple Viewers. The types of viewers available are: ■ Event Viewer - See Event Viewer Overview on Page 30 ■ Activity Viewer - See Activity Viewer Overview on Page 68 ■ Explorer Bar - See Explorer Bar Overview on Page 92 ■ Object Viewer - See Object Viewer Overview on Page 134 ■ Swipe and Show Viewer - See Swipe and Show on Page 138 C•CURE 9000 Monitoring Station Guide Chapter! 17 EFTA01226662 Monitoring Station Prrviteges Monitoring Station Privileges The tasks you can perform and the objects you can view in the Monitoring Station depend upon the Application Layouts and the Privileges assigned to you as an Operator. Your C•CURE 9000 administrator will create Application Layouts that provide access to the viewers and objects you need to do your job. You may find that you can edit some objects, but not others, and view some objects but not others. You may also find that you cannot move or close viewers in the Application Layout. Any restrictions are based on your Privileges. If you are unable to access capabilities that you need, talk to your administrator to gain access. For more information about Privileges and Operators, see the C• CURE 9000 Software Configuration Guide. 18 Chapter 1 C•CURE 9000 Monitoring Station Guide EFTA01226663 Operator Menu Operator Menu The Operator menu for the Monitoring Station lets you: ■ Log out of the Monitoring Station. ■ Log a message that appears in the Activity Viewer, visible to all Operators with the Activity Viewer active in their Application Layout. ■ View the number of Operators currently logged on. ■ View a list of all Operators who are currently running the Monitoring Station application. Operator Help Logout... Log Message... Online Operators... Log Message From the Operator menu on the Monitoring Station menu bar, select Operator10:Log Message to create a message that appears in the Activity Viewer, visible to all Operators with the Activity Viewer active in their Application Layout. You cannot access Predefined Log Messages from the Operator menu. NOTE To Log a Message 1. Click Operator"- Log Message on the Monitoring Station menu bar. 2. A Log a Message for: dialog box appears for you to type a text message. (You can use Ctrl+V to paste text from the Windows Clipboard into the Log Message.). A Log Message cannot contain non-printable characters. If you add non-printable characters to a Log NOTE Message, an error message appears when you attempt to save the Log Message. 3. Click Save and Close to save the log message and display it in the Activity Viewer. Online Operators You can click the Operator0. Online Operators selection on the Monitoring Station menu bar to display a list of all the Operators, and the number of Operators, currently running a C•CURE 9000 Application. The title bar displays the number of Operators online. To View the Online Operators Glick Operator►Online Operators selection on the Monitoring Station menu bar. C•CURE 9000 Monitoring Station Guide Chapter! 19 EFTA01226664 Operator Menu 2. The Online Operators dialog box appears displaying the amount of Operators logged on in the title bar, listing the Operators who are logged on, and the applications they are running. 3. Click to close the Online Operators dialog box. 20 Chapter 1 C•CURE 9000 Monitoring Station Guide EFTA01226665 Help Menu Help Menu The Help menu provides access to the Monitoring Station online help and to the About Box for the Monitoring Station. You can also access context-sensitive help from a Monitoring Station dialog box by pressing Fl. Figure 3: MonitorMg Station Help Menu Help Contents ■ Select Contents menu selection opens the C•CURE 9000 Monitoring Station help system with the Table of Contents tab visible. ■ Open the About box to display information about the C•CURE 9000 application, including the End User License Agreement and the System, Product, License, and Support details. Help includes a Table of Contents, an Index, and a Search tab. Figure 4: Monitor Station Help System About Select About from the Help menu to display information about the C•CURE 9000 application, including the End User License Agreement and System, Product, License, and Support details. See the C• CURE 9000 System Maintenance Guide for more information about the About Box. C•CURE 9000 Monitoring Station Guide Chapter! 21 EFTA01226666 View Preferences View Preferences If an application layout was configured for View Preferences, and the correct privilege assigned, an operator can click 6a View Preferences to filter partitions and partition groups displayed in the Monitoring Station. The operator cannot change the View Preferences for partitions or partition groups that were assigned to the dedicated list in the Application Layout. If the operator does not have privileges the selection(s) in the View Preferences dialog box will be grayed out. View Preferences also allows or disallows viewing of objects that are in Maintenance Mode if the application layout and the operator privilege allows it. ■ For information about Maintenance Mode, see the C•CURE 9000 Hardware Configuration Guide "Maintenance Mode" chapter. ■ For information about using the View Preferences dialog box, see the C•CURE 9000 Data Views Guide "Application Layout" chapter.. 22 Chapter1 C•CURE 9000 Monitoring Station Guide EFTA01226667 Monitoring Station Application Window Monitoring Station Application Window The Monitoring Station window is designed to display a monitoring configuration specific to each site's needs, potentially delivering a customized application for each monitoring Station Operator. The basic Monitoring System window consists of Application Layouts that can be arranged as tabbed views, with each layout containing up to six information Panes. Each Pane contains one or more viewers, also arranged as tabs. The Application Layouts must be configured in the Administration application, and then the layouts must be assigned to each operator so they will display on the tabs in the Monitoring Station window. Figure 5 on Page 23 shows an example of the Monitoring Station Window with five empty Panes. Figure 5: Monitoring Station Layout Example Own, Kt" ‘f CCURE 9000 r ot, u.,w, Layout Tabs Pane ITuliv.NTabiril.2011i11030,4 After the Administrator configures one or more new Layouts for an Operator, the Operator must close NOTE the Monitoring Station application and reopen it to display the new Layout tabs. Figure 6 on Page 24 shows a Monitoring Station layout with four layout panes in the active tab. Each tab has a different layout and configuration of panes. C•CURE 9000 Monitoring Station Guide Chapter! 23 EFTA01226668 Monitoring Station Application Window Figure 6: Monitoring Station Customized Layout Yew Prolorontot Mtn ad Own Mower Button Dunn., 1" T. r ; • 0 N G. 26 2 3 As. C•nm ate a taa a.- Gew ma. • Ilmbmon... rfas•Omeatu. P1010folololeis Yam 60 °tent L. fir ▪ cm ....., I ; Cs In. Ds* Dolor.Br ono* Coma VIntior The arrangement of Panes, tabs, and viewers is defined by the Application Layouts assigned to every Operator. An Operator with appropriate privilege can further customize the Monitoring Station display. Operators can hide Panes, toggle between viewers in a tabbed Pane, and pop up viewers as floating windows. 24 Chapter 1 C•CURE 9000 Monitoring Station Guide EFTA01226669 Monitoring Station Tasks Monitoring Station Tasks You can perform the following tasks from the Monitoring Station: ■ View Events - See Event Viewer Overview on Page 30 ■ Acknowledge Events - See Acknowledging Events on Page 56 ■ Acknowledging and Clearing Events - See Dual Phase Acknowledgement and Clearing Events on Page 57 ■ View Activities - See Activity Viewer Overview on Page 68 ■ View Non-Hardware Status - See Non Hardware Status on Page 99 ■ View Hardware Status - See Hardware Status on Page 93 ■ View Video Status - See Video on Page 124 ■ View Objects - See Object Viewer on Page 135 ■ View Video - See Video Monitoring Overview on Page 150 ■ Log Event Messages - See Logging an Event Message on Page 60 ■ View Online Operators - See Online Operators on Page 19 ■ Perform Manual Actions - See Performing a Manual Action on Page 161 ■ View Swipe and Show - See Swipe and Show on Page 138 ■ View Tabbed Layouts and Viewers - See Using Tabbed Layouts and Viewers on Page 25 ■ Resize a Pane - See Resizing a Pane on Page 26 ■ Dock a Pane - See Docking a Pane on Page 26 ■ Float a Pane - See Floating a Pane on Page 27 Using Tabbed Layouts and Viewers If the Monitoring Station includes tabbed Application layouts and tabbed Viewers, you can toggle between layouts and Viewers while you are working. Tabbed Application layouts are multiple Application layouts that are configured in the Monitoring Station for an Operator. If an Operator is assigned more than one Application layout on the Operator Editor layout tab, each of those Application layouts appear as a row of tabs across the top of the Monitoring Station. You can click a tab to display that layout. Tabbed Viewers are multiple Viewers that are configured in the same Pane in an Application layout. A row of tab names appears at the bottom of the Pane. You can click a tab to display that viewer. Using Tabbed Application Layouts 1. If your Monitoring Station includes tabbed layouts, the tabs are visible just below the Operator and Help menu bar. The layout names shown here are examples only. C•CURE 9000 Monitoring Station Guide Chapter 1 25 EFTA01226670 Monitoring Station Tasks C•CURt 9000 Monitoring Station _Lai Operator Help ~C•CURE 9000 / EAST WING 7. WEST WING MAIN WING 66 View Preferences 2. Click a tab to display that Layout. Each time you click a tab, a different Layout appears, with different Viewers, Panes, and floating windows (depending on the Layout's configuration). Using Tabbed Viewers I. If your Monitoring Station includes tabbed Viewers, the tabs are visible at the bottom of the Pane. (The Viewer names shown here are examples only; the names you see will probably be different.) 1 152 video tour le video serval -1038.145.1 go Cameral el vaffil Camera4 2. Click a tab to display that Viewer. Each time you click a tab, a new viewer appears. Resizing a Pane If you have the appropriate Operator Privileges, you can change the size and position of Panes within the Monitoring Station. To Resize a Pane I. In the Application Layout Editor, hover the mouse pointer over the border of the Pane that you want to resize. The mouse pointer changes to ± for a vertical border or + for a horizontal border. 2. Click and hold the left mouse button and drag the border to the width you want. Docking a Pane A Pane in an Application layout can be docked to the nearest side of the Layout using the Auto Hide feature. A docked Pane is visible when you select it or hover over it. The Pane hides or "docks" to the nearest edge when you are not using it. Auto Hiding a Pane You can set a Pane to Auto Hide so that it docks to the side of the Layout and is visible only when you need it. To Auto Hide a Pane 1. In an Application Layout, click ¢ to change the Pane to docked 2. When you move the mouse pointer away from the Pane, the Pane Auto Hides and a Viewer name tab (the name of the currently active Viewer in the Pane) is docked to the nearest edge of the layout. 28 Chapter1 C•CURE 9000 Monitoring Station Guide EFTA01226671 Monitoring Station Tasks Pinning a Pane You can set a Pane to always be visible by pinning it. To Pin a Pane 1. In an Application Layout, hover over the viewer name tab of a docked (Auto Hide) Pane to open the Pane. 2. Click CI to change the Pane to Pinned a. Floating a Pane You can cause a Pane to open as a floating window above the Application Layout. You can also reset (de-float) a floating Pane so that it is anchored in the Application Layout again. To Create a Floating Pane 1. In the Monitoring Station, double-click the title bar of a Pane. yearn 1 X 2. The Pane re-appears as a floating window. 3. Drag the Pane to a new position. A shaded outline shows you where the Pane will be placed. 4. Release the mouse button to drop the Pane into a new position. To Reset a Floating Pane 1. Double-click the title bar of a floating Pane. 2. The Pane will snap back onto the layout and will no longer be a floating Pane. C•CURE 9000 Monitoring Station Guide Chapter! 27 EFTA01226672 Monitoring Station Tasks 28 Chapter 1 C•CURE 9000 Monitoring Station Guide EFTA01226673 2 Monitoring Events This chapter describes the Event Viewer that is used to monitor Events in the Monitoring Station. In this chapter: Event Viewer Overview 30 Event Breakthrough 31 Event Viewer Definitions 32 Dual Phase Acknowledgement 39 Assessing Events 42 Event Details 53 Event Tasks 56 Sending Email 65 C•CURE 9000 Monitodng Station Guide Chapter 2 29 EFTA01226674 Event Viewer Overview Event Viewer Overview The Event Viewer tracks and displays all events. Events are user-programmable components of the C•CURE 9000 Administration system that are used to invoke system actions, messages, and display maps. You can click an Event in the Event list to review the event and take action on it. One of the most common actions you can perform on an event is to acknowledge the event. Events can be triggered by: ■ Schedules - A Schedule can be set to be active at specific times, and the Event can be specified to be active while the schedule is active. ■ Another event - An event can activate other events. ■ State changes - A state change in an object, such as the activation of an input or a "door forced" violation, can trigger an event. Events can trigger one or more of the following typical actions: ■ Activating/deactivating outputs ■ Arming/disarming inputs ■ Locking/unlocking doors ■ Controlling access to elevators ■ Recording Video from a camera See the following for more information about managing Events in the Monitoring Station. • Event Breakthrough on Page 31 • Assessing Events on Page 42 • Dual Phase Acknowledgement on Page 39 • Event Details on Page 53 • Event Tasks on Page 56 • Event Viewer Definitions on Page 32 30 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226675 Event Breakthrough Event Breakthrough Event Breakthrough is intended to ensure that the Monitoring Station immediately opens in front of all other open windows when an important or crucial event configured for Breakthrough activates. An Event is configured for Breakthrough on the Options tab in the Events Editor. See the C•CURE 9000 Software Configuration Guide for more information. Event Breakthrough should be reserved for Events that are important enough to require NOTE immediate action by a logged on Operator. The Event Viewer supports Event Breakthrough. For Event Breakthrough to occur, at least one of the Application Layouts for the Operator must have an Event Viewer configured. If an Event viewer is not currently visible in the Monitoring Station, the first Application Layout tab, from left to right, that contains an Event Viewer becomes the active tab. If the Monitoring Station is minimized, it is restored to the display. If the Monitoring Station is not open in front of all the currently opened windows, it is pushed to the front so that it is visible to the Operator. C•CURE 9000 Monitoring Station Guide Chapter 2 31 EFTA01226676 Event Viewer Defindions Event Viewer Definitions The buttons on the Event Viewer Toolbar, the column headings for the Event list, the Event icons, and the Event context menu are described in the following tables. • Event Viewer Toolbar on Page 32 • Event Icons on Page 36 • Event Viewer Status Bar on Page 36 • Event Viewer Columns on Page 37 • Event Viewer Context Menu on Page 38 Event Quick Action Toolbar The Event Quick Action toolbar is an option that is enabled when an Event Viewer is configured on an Application Layout. The Event Viewer buttons displayed depend on the Event Viewer buttons selected in the Application Layout configuration. These buttons allow you to perform important Event functions directly from the Event Viewer, without opening Event Details or other viewers. Figure 7 on Page 32 shows the Quick Action toolbar displayed if "Show Quick Action Buttons" was selected (and leaving all the check boxes selected under Event) in the Event Viewer configuration. Figure 7: Event Viewer GuickAction Toolbar Event Viewer Events which require no edict): Pending AcknoMedge. Pending Clear 0k o 511 Date Time Name Astroty i nicety Active Causes Count If a button's function is not relevant to the currently selected Event, the button is unavailable (grayed out). Example You highlight an Event and the Display Map button is unavailable. This is because there is no Map object associated with the selected Event. See Event Viewer Toolbar on Page 32 for definitions of all the buttons on the Event Viewer toolbar. Event Viewer Toolbar Table 1 on Page 32 describes the buttons on the Event Viewer Toolbar. Table 1: EventViewer Toolbar Button Name Description Top Go to the top of the Event list. and disable Auto Scrolling of the Event bst. i 32 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226677 Event Viewer Definitions Event Viewer Toolbar (continued) Button Name Description g Bottom Go to the bottom of the Event list. and disable Auto Scrolling of the Event list. • a Page Up Displays the previous page of Events. and disablesAuto Scrolling of the Event a list. V Page Down Displays the next page of Events. and disables Auto Scrolling of the Event list. V Freeze timeout Click this button to stop the Event display from scrolling. A progress bar 1• appears allowing you to view the amount of time left for the Freeze timeout. The progress bar disappears, and scrolling resumes, after the set period of time elapses, or if the Freeze timeout is stopped manualty. • Clicking on the progress bar restarts the progress bar countdown. • To stop the Freeze timeout, click on the Freeze tlmeout button. The default value is 30 seconds and the maximum value is 60 seconds. Print Prints the current Event list to the default system printer. Nil NOTE: Operators must have the Print privilege to be able to print. The Print privilege isconfigured in the Privilege dialog box. See the C•CURE 9000 Software Configuration GuidePrivilege' chapter. Email Opens the EmailActivitydialog box to Email selected items. or all items. in the Event Viewer. See Sending Emailon Page 65 Perform event Opens the Assess Event Application Layout for the selected Event. If the 0 assessment on selected Event is not linked to an Application Layout, this button is unavailable. the currentty This button is displayed onty d the Operator has the Assess Event Privilege. selected event Acknowledge Click to Acknowledge the Event. P1 the currentty This button is unavailable d: selected event • The current Operator does not have permission to acknowledge Events. • The selected Event does not require acknowledgement. • The selected Event cannot be acknowledged because it still has active causes. T his button is d'splayed on ty if the Event Viewer option Show Quick Action Buttons is enabled. C•CURE 9000 Monitoring Station Guide Chapter 2 33 EFTA01226678 Event Viewer Definitions Event Viewer Toolbar (continued) Button Name Description Acknowledge al Click to Acknowledge Al Events that need Acknowledgement. % the events If at least one active Event which is waiting for Acknowledgement requires a log available message, the user can enter a custom Log Message. If confirmed, al the Events in the kst get the entered Log Message. If canceled, none of the Events are acknowledged. If an active Event requires an acknowledgment and needs a Log Message but requires the user to enter a Pre-defined Log Message, that Event is skipped. IndividualAdmowledgement is required for such an Event. If none of the active Events waiting for Acknowledgement require entering a Log Message, the Log Message dialog box is not displayed. If an adorn Event requiresacknowledgment and clearing, the event state changes to Pending Clear after it is a acknowledged. This button isdisplayed only if the Event Viewer opts, Show Acknowledge All Button isenabled. Clear the Click to Clear the selected Event. E3 currentty This button isdisplayed only d the Event Viewer *put,- Show a LI ICk Action selected event Buttons isenabled Clear all the Click to Clear al Events that need to be Cleared. N I] events available If at least one adorn Event pending Cleared requires a log message, the user can enter a custom Log Message. If confirmed, al the Events in the list get the entered Log Message. If canceled, none of the Eventsare deared. If an adorn Event Pending Cleared needs a Log Message, but requires the use to enter a Pre-defined Log Message, that Event is skipped. Individual Clew ,v be required for such an Event. If none of the active Events Pending Clear require entering a Log Message. the Log Message dialog box is not displayed. If an Acknowledged Event Pending Clear is reactivated, the Event returns to the Pending Acknowledgement state. This button is displayed only if the Event Viewer options Show Quick Action Buttons isenabled. O Silence the Cbd< to Silence the Event. currently This button is displayed only d the Event Viewer option Show Quick Action selected event Buttons is enabled and the current Operator has permission to silence events. .., Silence all the Click to Silence All Events. events available This button is displayed only if the Event Viewer optionsShow Quick Action Buttonsand Show Acknowledge All Button and Silence All are enabled. Reset actionsof Cbck to reset Event Actions. a the currently This button is displayed only if the Event Viewer option Show Quick Action selected event Buttons isenabled and the current Operator has permission to reset actions for Events.. 34 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226679 Event Viewer Definitions Event Viewer Toolbar (continued) Button Name Description Add a Log Click toenter a Log Message, or to selects Predefined Log Message. L-. Message for the This button is displayed onty d the Event Viewer option Show Quick Action currently Buttons isenabled. selected event Acknowledge Click to Acknowledge and Clear the selected Event. VA. and Clear the if the Event pending Acknowledgement or Clearing requires a log message,or a currently pre-defined log message, the user can enter a custom Log Message, or select selected event from a kst of pre-defined log messages. If the Event Acknowledgement or Clearing does not require entering a Log Message, the Log Message dialog box is not displayed. This button is displayed only d the Event Viewer options Show Quick Action Buttons and Show Acknowledge and Clear Button are enabled. Acknowledge Click to Acknowledge and Clear all Events that need to be Acknowledged and and ClearAll Cleared. the events if at least one active Event pending Acknowledgement or Clearing requires a available log message, the user can enter a custom Log Message. If confirmed, all the Events in the list get the entered Log Message. If canceled. none of the Events are acknowledged or cleared. If an active Event Pending Acknowledgement or Clearing needs a Log Message, but requires the user to enter a Pre-defined Log Message, that Event is skipped. Individual Admowledgement or Clearing r will be required for such an Event. If none of the active EventsAdulowledgement or Clearing require entering a Log Message, the Log Message dialog box isnotdisplayed. This button is displayed only if the Event Viewer options Show Quick Action Buttons isenabled. Display the map Click to display a Map that isassociated with the recorded Video that is associated with associated with the Event using the Event editor General tab Map Link option. If the currently the selected Event isnot linked to an Application Layout, this button is selected event unavaiable. This button is displayed only if the Event Viewer option Show Quick Action Buttons isenabled. Display the Click todisplay recorded Video that isassociated with the Event using the Event o recorded video editor Action tab. If the selected Event isnot linked to an Application Layout, this associated with button is unavadable. This button is displayed only if the Event Viewer option the currently Show Quick Action Buttons isenabled. selected event Display the We Click to display We Video that is associated with the Event using the Event editor video Assess Configuration tab. If the selected Event isnot linked to an Application associated with Layout, this button is unavaiable. This button isdisplayed only if the Event the currently Viewer option Show Quick Action Buttons isenabled. selected event Display the Click todisplaya document that isassociated with the Event using the Event document editor Asset Configuration tab. If the selected Event isnot linked to an associated with Application Layout, this button is unavailable. This button is displayed onty d the the currently Event Viewer option Show Quick Action Buttons is enabled. selected event C•CURE 9000 Monitoring Station Guide Chapter 2 35 EFTA01226680 Event Viewer Definitions Event Icons The following Event icons are the default pictures for each of these Event states. These icons can be customized to show different pictures. See the C•CURE 9000 Software Configuration Guide for more information. Table 2: Event Icons Icon Name Description Unknown This Event has an unknown status because it is not enabled. a Acknowledgement overdue This Event has active causesand acknowledgement isoverdue. Active acknowledged This Event has active causes and it has been acknowledged. / ...-- / .7 - Active requires This Event has active causes, but needs to be acknowledged. acknowledgment al Armed This Event isarmed. Disarmed This Event isdisarmed. V Requires clear This Event has active causes and needs to be cleared. Clear overdue This Event was configured to be cleared during a specific time IUT frame and is still waiting to be cleared. Active cleared This Event was cleared and has no active causes. ,-..,,/ • 7 Event Viewer Status Bar The Event Viewer Status Bar shows the current number of Events in the Count field in the lower right-hand corner of the Event Viewer window. 36 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226681 Event Viewer Definitions Figure 8: Count Field Location on Event Viewer Status Bar F ( -CURE 9000 Monitonnq Station Operator Help V OCURE 9000 Dual phase event acknowledgement layout EAST VuING Event Vet Ev 66Vren Preferences t ewer - Events which require no action. Pending AcknoWecitie. Pending Clear riaTh m 4=11 C.T.0 Thre Nrrte Pncerty Active Causes Count kit 11112/2014. 11:01:21 AM Door Open 150 0 el rri. ozu I Event Viewer Columns The following columns appear on the Event Viewer. You can sort the Event list by clicking on any of the column headings. Table 3 on Page 37. The arrow on the I-leading ( - or ), shows the sort order (ascending or descending) for the list. Table 3: Event Viewer Columns Column Description Icon Displays the Event icon that shows the state of the Event. Click the icon to open the Event Details dialog box. which displays data ded information about the Event. and a lbws you to Acknowledge, Silence, or Reset the Event. or enter a Log Message. Date - Displays the date and time of the Event's activation. Time Name Displays the name of the Event. Activity Displays the Event Message (done is oonfigured in the Event Messages tab of the C•CURE 9000 Administration Client Application). Priority Displays the Event Priority for this Event. Active Displays the number of active causes for this Event. You can right click this Event and select Show Active Causes to open the Cause Causes List for this Event to review and take Manual Action on the Event causes. Count C•CURE 9000 Monitoring Station Guide Chapter 2 37 EFTA01226682 Event Viewer Definitions Event Viewer Context Menu You can right-click any Event in the Event Viewer to open a context menu that provides options that are specific to the Event. See Table 4 on Page 38. Table 4: Event Viewer Context Menu Selection Description Edit Opens the Events Editor to edit the settings for the Event. Available onty if the Operators Privileges a lbw editing of Event objects. Delete Delete the selected Event from the database. Available onty if the Operators Privileges albw deletion of Event objects. Set Displaysa dialog box that lets the Operator choose a propertyof the selected Event and change that property's value. Available only Property if the Operators Privileges allow editing of Event objects. Add to Displays a dialog box that lets the Operator add this Event to a Group. Available onty if the Operator's Privileges allow editing of Event Group objects and Groups. Export Allows you to export and save the selected Event as an .xml file. T his option opens a window where you can save the file in XML Selection format to a local directory. Find in Opens a Query Para meters dialog box in which the Operator can enter prompts and/or modify the query criteria to search for entries Audit Log in the Audit Log that reference the selected event. When found, the resutts display in a separate Dynamic view. Find in Opens a Query Parameters dialog box in which the Operator can enter parameters and/or modify the criteria to search for records of Journal activity (messages) in the Journal that reference the selected event. When found, the resutts display in a separate Dynamic view. Activate To make the selected event active. For example, selecting a "Sound Alarm' event and selecting Activate from the context menu makes the alarm actualty sound. This is a Ma nual Action on the event. Deactivate To make the selected event inactive. For example, selecting a "Sound Alarm' event and selecting Deactivate from the context menu would turn off the active alarm sound. This is a Manual Action on the event. Arm Select Arm to manualty arm the Event. This change is logged in the Activity Viewer as a Manual Action. Disarm Select Disarm to ma nua itl,disarm the Event. This change is logged in the Activity Viewer as a Manual Action. Show Select Show Active Causes to open a Cause List that displays the state of the Event and provides two manual action button& Active • Activate to set the Event to Active. Causes • Deactivate to set the Event to Inactive. Show Select Show Armed Causes to open a Cause List that displays the state of the Event and provides two manual action buttons: Armed • Arm to manualty arm the Event. This change is logged in the ActivityViewer as a Manual Action. Causes • Disarm to ma nualty disarm the Event. This change slogged in the Activity Viewer as a Manual Action. Details Opens an Event Details dialog box that lists the details for the event, and provides a toolbar for taking action to Acknowledge, Silence. Reset, or log the Event, and view the two most recent video recordings for the event.. See Event Data its on Page 53 for more information. Change Opens a dialog box that allows you to change the Partition to which the Event belongs. In thedialog box. the Property of the event Partition displays, which is the current Partition, and you can browse to select the Value, which would be the new Partition for the Event. 38 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226683 Dual Phase Acknowledgement Dual Phase Acknowledgement Dual Phase Acknowledgement manages events by requiring that an event remain active after it is acknowledged until it is cleared. ■ By default, an event is automatically removed from Pending Clear and back to NOTE requiring Acknowledgement if the event is reactivated. ■ If you are using victor and acknowledge and/or clear an event in the C•CURE 9000 Monitoring Station, the event is automatically acknowledged and/or cleared in victor. ■ Dual Phase Acknowledgement can be configured to Acknowledge and Clear events in one Event pane. However, it is recommended to have events which need to be cleared in a separate pane then those needing to be acknowledged. See the following for more information: • Dual Phase Acknowledgement Event Viewer on Page 39 • Setting Up Dual Phase Acknowledgement on Page 40 • Dual Phase Acknowledgement and Clearing Events on Page 57 Dual Phase Acknowledgement Event Viewer Figure 9 on Page 40 shows a Dual Phase Acknowledgement configuration. In this example, the Application Layout was configured to use Dual Phase Acknowledgement in two panes, as well as the Activity Viewer, therefore displaying three panes: ■ Event Viewer (top pane) - Displays Events which require no action and Events Pending Acknowledgement, and Events pending Acknowledgement and requiring Clearing. ■ Events Viewer (middle pane) - Displays Events Pending Clear. ■ Activity Viewer (bottom pane) - Displays all system activity. For information about the Event Viewer Toolbar buttons, see Event Viewer Toolbar on Page 32. C•CURE 9000 Monitoring Station Guide Chapter 2 39 EFTA01226684 Dual Phase Acknowledgement Figure 9: Dual Phase Acknowledgement Screen Openta Mob VC-CURE 9000 ArkfClear/Actnt OPA eoActrytyVient• 68 View Preferences Evenrnme • Events Sidi roatat: Prong kiroaedoe "±-" • O ; '11?4 it 'err Nene Peaty Actw lar.e: Cart ACtroly lo 571‘..NA 100217Am MI0[11/2013 Peons Act. and Cow 75 I 10/11/2013. 102133AM RequtrtS NO/14O 75 1 !Can: 3 • Evenntatt It. Evert Wooer Erin Mom • Pedro Ow e c .o Na 75 0 Prat/ ACtive lAus Cart la* k4 Eviditreere Everinfam I • e t 3 3.144/2i 0.0*• Tie Ad* , .ct. y 10/11/20131021 3304 (Wei Rig a " Nati* rn Ce : 13 4 AttAtyVavet I t. 40/4yVssiet IL 10/00.560. Mate 10,20133:MS7PM • Setting Up Dual Phase Acknowledgement Dual Phase Acknowledgement is configured using the Administration Station to create an Application Layout designed to Acknowledge and Clear Events. • Dual Phase Acknowledgement configuration, described in Table 5 on Page 41, needs to be NOTE completed before an Operator can use Dual Phase Acknowledgement. • If the Operator was logged on during the configuration, then the operator must log out and log back on to view the new layout assignment. Table 5 on Page 41 lists the configuration steps and where to find the information. 40 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226685 Dual Phase Acknowledgement Table 5: Dual Phase Acknowledgement Con guration Process Step Action See... 1. Create a Dual Phase Acknowledgement Application Layout. (Not required, C•CURE 9000 Data Views Guide 'Application Layout' but recommended) chapter 2. Configure Event Permissions and Privileges. C•CURE 9000 Software Configuration Guide "Events" chapter 3. Assign the Event Privileges and Application Layout to the operators. C•CURE 9000 Software Configuration Guide "Events" chapter 4. Confgure an existing event, or a new event, to use Dual Phase C•CURE 9000 Software Configuration Guide 'Events' Acknowledgement. chapter 6. If the Operator was logged on during the configuration. the Operator must log out and then backon to view the new application layout. 7. Dual Phase Acknowledgement Tasks I Dual Phase Acknowledgement and Clearing IJ Events on Page 57 C•CURE 9000 Monitoring Station Guide Chapter 2 41 EFTA01226686 Assessing Events Assessing Events The Monitoring Station Event Viewer provides the capability to Assess Events using the Assess Event button or context menu selection. Event assessment is the process of evaluating and resolving an Event according to site procedures, using an application layout that is customized to show the Operator all the information they need to handle the Event. An Operator who has the Assess Event Privilege can assess an Event that has associated Assess Event Viewers, using the Assess Event button to open an Assess Event Application Layout. For more information about Event Assessment, see: ■ Event Assessment Overview on Page 42 ■ Setting Up Event Assessment on Page 43 ■ Assessing an Event on Page 44 ■ Acknowledging an Assessed Event on Page 45 ■ Clearing an Assessed Event on Page 46 Assess Event Viewers ■ Document Viewer on Page 47 ■ Live Video Viewer on Page 48 ■ Map Viewer on Page 48 ■ Find in Journal Viewer on Page 51 ■ Event Details Viewer on Page 51 ■ Recorded Video Viewer on Page 49 ■ Report Viewer on Page 50 ■ Query Viewer on Page 49 Event Assessment Overview Event Assessment provides Operators with the capability to see at a glance all of the pertinent information about an Event and to act on that Event quickly and efficiently. If the Monitoring Station Application layout displays an Assess Event button, a selected Event that includes Assess Event information can be assessed by pressing this button. The capabilities available when assessing an Event are determined by the Application Layout(s) an Operator can access in the Monitoring Station. These can include: ■ Live video related to the Event. ■ Recorded video related to the Event. ■ Documents detailing event procedures, details about the building, or any other information you deem pertinent. ■ A map of the vicinity of the Event. 42 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226687 Assessing Events ■ A Query related to the Event. ■ A Journal History related to the Event. ■ The Event Details. ■ A Report related to the Event. The following topics explain how to configure and use the Assess Event capabilities of the Monitoring Station: ■ Setting Up Event Assessment on Page 43 explains how to configure your Events to facilitate Event Assessment. ■ Assessing an Event on Page 44 explains how to configure Application Layouts to support the assessment of your Events. ■ Acknowledging an Assessed Event on Page 45 explains what tools you can use to acknowledge an Event, and what happens to the Assess Event Application layout after you acknowledge the Event. ■ Acknowledging an Assessed Event that also requires Clearing explains what tools you can use to acknowledge an event and then clear the event, and what happens to the Assess Event Application Layout after you acknowledge and clear the Event. ■ Event Quick Action Toolbar on Page 32 describes the Quick Action Toolbar provided to facilitate assessment of Events. Setting Up Event Assessment Event assessment is configured using the Administration client application by creating an Application layout designed to assess Events, then configuring the Events you plan to assess with the viewers that you placed on the Assess Event Application Layout. Event Assessment configuration needs to be completed before an Operator running the Monitoring NOTE Station can perform Event Assessment. See the C•CURE 9000 Data Views Guide for creating an Application Layout. See the C•CURE 9000 Software Configuration Guide for configuring an Event for assessment and for importing Documents that can be referenced in an Event. If an Event is not configured to include the Viewers on the Assess Event Application Layout, these Viewers will not contain Event-specific information. Before configuring Event Assessment, you should review your procedures for having Operators deal with C•CURE 9000 Events using the Monitoring Station, so that you can create an Application layout containing viewers that will facilitate the Event assessment process. Example If your procedures for an Operator to assess Events requires the Operator to follow a documented procedure, view any recorded video of the Event, and Acknowledge the Event, you can construct an Application layout that: ■ Displays a document that provides the Event Assessment procedure steps. ■ Displays one or more Recorded Video Viewers so the Operator can instantly view the recorded video without manually searching. C•CURE 9000 Monitoring Station Guide Chapter 2 43 EFTA01226688 Assessing Events • Displays the Quick Action Toolbar so that the Operator can Acknowledge the Event easily and promptly. Example An Operator using the Monitoring Station when an Event occurs can click the Event Viewer Display Recorded Video Quick Action button to pop open a camera viewer and view the recorded video associated with the Event. If you want your Operators to be able to watch recorded video of the area where the event occurred, you need to: • Configure your Events to perform a Camera Action when the Event is activated. See the Events chapter in the C• CURE 9000 Software Configuration Guide. • Configure an Assess Event Application Layout that includes a recorded video viewer to display the video for the Operator, so that the Operator does not have to manually open the video device and search for the video. See the Application Layout chapter in the C• CURE 9000 Data Views Guide. Privileges for Event Assessment For a Monitoring Station Operator to perform Event Assessment, the Operator must have the following minimum Privileges: • Read permission for Application Layouts. • Read permission for Assess Event in Events. • Read and View permissions for Document objects (if included in assessments) • On the Viewable Message Types tab, Event Assess Message should be enabled. For a C•CURE 9000 System that is upgraded to version 2.01, existing Operator Privileges will be set so that these Privileges are not enabled, so that Operators do not gain unintended access to a new feature. This means that an Operator who does not have System MI Privilege will need to have the above Privileges enabled in order to Assess Events. Assessing an Event You can click the Assess Event button on the Event Viewer toolbar to open an Assess Event Application layout to perform Event assessment. This button is available only if the Event has an Assess Event application layout associated with it. Event Vienei Dme-Time Pelican event > t ent on the curtenti selected event live Causes Count 3!312011. 10 36 06 AM uoot new ro Alternatively, you can use the Assess Event context menu selection to open the Assess Event NOTE Application layout for a selected Event. When you click the Assess Event button, the Assess Event Application layout associated with this Event opens. 44 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226689 Assessing Events Also, a Journal Message is recorded in the Activity Viewer (unless the Event Assess Message option was cleared when the Activity Viewer was configured in the Application layout editor). The Assess Event Application layout is customized to show the Event viewers specific to the Event, NOTE as configured by your administrator. The steps you take to Assess an Event are therefore dependent upon your sites configuration and procedures. If you open more than one Assess Event Application Layout, the layout tabs for each Event are stacked under the Event Assess tab so that you can switch between Events. You can have up to five Assess Event Application layouts open at onece. CCUHE 9000 - Montleling Station IAMEHICAS_mbr apelator Help / test 1 Default VOW 2 1 Default Vieti 1 Event Assess Forced Door Even17 doci. held event 2 door held event 2 For each viewer that can appear on the Assess Event Application layout, the topics below provide instructions and usage examples for the viewer. • Document Viewer on Page 47 • Live Video Viewer on Page 48 • Map Viewer on Page 48 • Query Viewer on Page 49 • Recorded Video Viewer on Page 49 • Report Viewer on Page 50 • Event Details Viewer on Page 51 • Find in Journal Viewer on Page 51 Acknowledging an Assessed Event If your site has configured the Event to require acknowledgement, you can acknowledge the Event using: • Event Viewer Toolbar - see Event Quick Action Toolbar on Page 32 or • Event Detail Viewer - see Event Details Viewer on Page 51. You do not need to Assess an Event to acknowledge it. However, if part of your procedure for NOTE Assessing Events includes acknowledgement, you can use the procedure below. To Acknowledge an Assessed Event 1. Choose an Event from the Event Viewer by selecting that Event in the Event Viewer list. 2. Right-click on the selected Event. 3. Choose Assess Event. The Assess Event Application layout for this Event opens. C•CURE 9000 Monitoring Station Guide Chapter 2 45 EFTA01226690 Assessing Events 4. On the Event Details Viewer, or the Quick Action Toolbar, click Acknowledge. The Acknowledge button should become unavailable to indicate that the Event was acknowledged. Also, a message appears in the Activity Viewer to indicate that you Acknowledged the Event. 5. When you acknowledge the Event, the Application Layout will close automatically or stay open, depending upon how it was configured. The three options are: ■ Stay open, and you can close it manually (click or right-click on the layout title bar and click Hide). ■ Close automatically when the Event is acknowledged. ■ Display a message when the Event is acknowledged asking whether you want to close the layout or leave it open. Clearing an Assessed Event It your site has configured the Event to require clearing, you can clear the Event using: ■ Event Viewer Toolbar - see Event Quick Action Toolbar on Page 32 or ■ Event Detail Viewer - see Event Details Viewer on Page 51. You do not need to Assess an Event to clear it. However, if part of your procedure for Assessing NOTE Events includes clearing, you can use the procedure below. To Clear an Assessed Event 1. Choose an Event from the Event Viewer by selecting that Event in the Event Viewer list. 2. Right-click on the selected Event. 3. Choose Assess Event. The Assess Event Application Layout for this Event opens. 4. On the Event Details Viewer, or the Quick Action Toolbar, click Clear. The Clear button should become unavailable to indicate that the Event was cleared. Also, a message appears in the Activity Viewer to indicate that you cleared the Event. 5. When you clear the Event, the Application Layout will close automatically or stay open, depending upon how it was configured. The three options are: ■ Stay open, and you can close it manually (click or right-click on the layout title bar and click Hide). ■ Close automatically when the Event is cleared. ■ Display a message when the Event is cleared asking whether you want to close the layout or leave it open. Closing an Assess Event Layout You can close an Assess Event Layout using one of the two methods below. To Close an Age-ins Event Layout ■ Click on the close icon (n) to close the Event Layout. ee Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226691 Assessing Events Or • Right-click on the Assess Event layout tab, then click Hide to close the Event Layout. C-CURE 9000 - Monitoring Station (AMEHICAS_mb Opetatce Hdp test t Default View 2 r Default View 1, f Event Assess [ / Faced Door Eventr doa door held event 2 Assess Report Document Viewer The Document Viewer displays a document associated with an Event for the purpose of Assessing the Event. Depending upon the type of document that is linked to the Event, the Document will either open in the Application Layout Document Viewer, or it will open in an external viewer if the documents type is not compatible with the Document viewer. If there is no application available on your system to display the document, the viewer will remain blank. Document Viewer in an Assess Event Layout on Page 47 shows a Document Viewer within an Assess Event Application Layout. F Ig u re 10: Document Viewer in an Assess Event Layout 1, C CtOgr 9000 w. Main o lLyarso orat MO. • !MANY CO tn. • gamier_ uncowroo Irpw Madan Vital 14/4114 11nd an*. 1011Olenn *vest A•••••••••••1Organ. - I4 llul On= 11= • 4 noon In INer10 hOin nom m nen Ornind • mtra• Wawa 3. Claadon hod baron. 1. *inn 9.• non., n .on. d de wandr.. ...... endend >Thin tino Own/ Ara n 1 Cortina• nest .•••• 01-Conon 00•401•Onleto 1. ...In Y. !dna& ill. .0 Ontdon... F I L2M L ono nose. Oidvadn104 one. V. need noon. lose 1- Ono do el..... .0.03.0 Oa 00011 .aa1 1 V. end* &Donna Mont- %Woo M del la haq win to dmonto end1.1./ 011.1inn • Ind Inni VS.- nod. in non... n lea no. Oe Ode 00.0. al* O. Chit to Yid• I. IkIdde• boon no oz.' oo,. n Clot nv oconoolocce OtOzo V oelnoolodolo.. Cowl • • • •••••01.400 [Ns. wan Igo The controls and capabilities available with the document viewer depend upon the type of document you have linked to the Event in the C•CURE 9000 database. C•CURE 9000 Monitoring Station Guide Chapter 2 47 EFTA01226692 Assessing Events Live Video Viewer The Live Video viewer shows a live video view of a camera that is associated with the event. The view that is shown is the Video View object that was configured in the Event. Live Video Viewer on Page 48 shows a Live Video Viewer with four panes. The camera controls for the Live Video Viewer are visible if you hover the mouse pointer at the top of a video pane, and hidden if you move the cursor away. Figure 11: Live VideoViewer Map Viewer The Map Viewer displays a Map object that was linked to the Event using the Map Link option on the Event editor General tab. The Map is displayed using the same viewer available to view a Map object on a Standard Application Layout, but the map is specifically linked to the Event. Figure 12 on Page 48 shows a Map Viewer example. Figure 12: Map Viewer MAP: westford Derr Cremeb Ord 'pee h i.V..4441 We. 1 e •hneeo`l tor see -JO 48 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226693 Lveat Query Viewer The Query viewer shows the result of a query that is associated with the Event. The Query is run when the viewer opens, and the result is displayed as a Dynamic View. You can use the icons on the Query toolbar to filter, group, or print the Query. You can also use the column sorting features of the Dynamic View to sort the results. You can right-click on a Column to change the columns displayed in the viewer. For more information about using the Query Viewer and the Dynamic View Toolbar, see the Query chapter in the C•CURE 9000 Data Views . Figure 13 on Page 49 shows the Query Viewer. Figure 13: QueryViewer • Dativceb. Cast ,.,. I Nene Tsui I UMIDal•Tivo I Mars tarn I NimalpDOWIS. I Palen . SWenAcoth, 10/X12010341 45Ra Svonningy tad ICV26/2010 341 45FM 0tipi • ae m. two, cn cows t>1.101L0' Sota.1404, 1046/2010 all A PM SyelenAcwry ichedk 111/26/20103M ISM Oda& ,cc 0eledat — ccepAs WNW' ifockvecnSena ha* 10/26120103.1 IS Rd 4Ocitss‘Sente 10/26/2010 3444 R4 Oda, %nos a n Webby — naS SyStentiebelto loastaoloaul6R4 SyMen Pay Ciatite 10/26201014141,14 Octal Fume.* Saw* slieslanovipan. -- 1X04:011.0' SysimAdief 10/26/201031153Pli SynonAcfray Sena I0126/201034153R4 DOra CowaseeltFunvick SOW. iliste4C0 ant %MOLT Recorded Video Viewer The Recorded Video viewer shows recorded video associated with the event. If there is no recorded video associated with the Event, the Recorded Video Viewer will be blank. The viewer appearance and the player controls available depend upon the type of video camera and server that is linked to the Event by an Event Action. Typically, you can use the viewer controls to play, rewind, and pause the recorded video so that you can determine what was occurring on camera relative to the Event. The Assess Event Application Layout may have multiple separate Recorded Video Viewers, each one set to replay a different recorded Video clip, depending upon the Video Actions configured in the Event. The Video Actions can be configured to play any of the four most recent recorded video clips from the selected video camera. Figure 14 on Page 50 shows a recorded Video viewer for Bosch Integration. C•CURE 9000 Monitoring Station Guide Chapter 2 49 EFTA01226694 Assessing Events Figure 14: Recorded Video Viewer Lab 1•Anckw 2 (10.38.165.133) a Lab VAndow 2 (10 .3ft.165.133 ) Rate: X1.0 • 0923:10.000 AM create Gip Report Viewer The Report viewer shows the results of a Report that is associated with the Event. If there is no Report associated with the Event, the Report Viewer will be blank. The Report is run when the viewer opens, and the result is displayed. You can save the Report as a Report Result object by clicking the a icon in the Viewer. You can zoom in and out, view different pages, print, export the Report to a file, and copy text using the toolbar button on the Report Viewer. For more information about using the Report Viewer and its Toolbar, see the Reports chapter in the C•CURE 9000 Data Views Guide. Figure 15 on Page 50 shows the Report Viewer. Figure 15: ReportViewer Assess Report Enpue Doc \tem Cote/ • Rthe,h „ cn T5% i/1 SWIKI2 . AI Doors Report rtt Detcnikcn Cenkellee Open Sheet lobby Peer SI pie i Urienram leading 044, GAM prO Ureepron Door p's.. MI poi Unknown tn..= Payee Gaup ISM pro 'I Urethan Raw couples 50 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226695 LveaI Event Details Viewer The Event Details viewer provides details for the Event you are assessing. It also provides a Quick Action toolbar that lets you perform assessment actions with a single click. See Event Quick Action Toolbar on Page 32 for more information about the buttons on the Quick Action toolbar. Figure 16 on Page 51 shows the Event Details Viewer. Figure 16: Event Details Viewer /I .1.441s th-inminr e meads* CI- Skate arena Astons .‘ log Message a DoPMS Mq taCtMO Radechlde° Messages Melia= Logged Messages: Rent by. Acknoviedgsd by Oesed by. Cuaenl Stela Atha Aced. Reelect ad Knabk4 Mabel encases 1 Last Casteisave ort ionnoni.no PM m Find in Journal Viewer The Find in Journal Viewer shows a replay of Journal entries related to the Event you are assessing. This viewer runs a Journal Replay that searches for the object specified in the Event that was activated, and displays the result in a Dynamic View. You can use the icons on the toolbar to filter, group, or print the Journal Replay. You can also use the column sorting features of the Dynamic View to sort the results. You can right-click on a Column to change the columns displayed in the viewer. Figure 17 on Page 52 shows the Find in Journal Viewer. C•CURE 9000 Monitoring Station Guide Chapter 2 51 EFTA01226696 Assessing Events Figure 17: Find in JournalViewer Del V Ce Cot 3l K."`•w Nemo taps I S.. Daserlu kyspl Tel I MI4.400414/fir I Pan a Spanaernr 44 Si Aoci-dy exit1 lansno10 am 45 Oak to wive, :Laird on watt. V*4)11.0' SOO.Aetnat 10/26/2010 144 4M Syne. Actty tcholi• 111/26/2010 344ISM Oislad "^`,' 040040, wan. IAMOILO' eakocn Senahaw) 10/2G/2010 / 44 4014 AtOktunSta. 10/16/101034:15 PS 041441t teas( a n;today* I $ .e 10/26/2010144 MPH Spike kite Conroe 10/26/2010144:461,14 Oda NNW** Sala woof snow* IXO4DILG* Sysia•4O.4, 1006/201031133M 5r4mAc4.4y Saw 10/26/2010 34453PM 0414411 earwax* Furnenok Savatilisted co coats %%WILT 52 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226697 Event Details Event Details When you select an Event icon in the Event Viewer and right-click, and select Details, the Event Details dialog box opens. The Event Details dialog box lists the details related to the Event in the Event Viewer. From this dialog box you can acknowledge, clear, silence an Event, reset actions that were triggered by the Event, enter a log message about the Event, or display up to the two most recent recorded videos associated with the event. Figure 18: Event Detals Dialog Box 'Details - Record Video E3 0•••••••• 0••••• MostaCOt loped Melt<Ves, r RaN by Ackricrak424d by Clamed by Cutter. Slate loaciere.Amxd. (Eriabl441 Nulty of Causes 0 LS Case Acts an 101W20131. 24 02 PM See the following for more information about using the Event Details dialog box. • Event Tasks on Page 56 • Event Details Toolbar on Page 53 ■ Event Details Definitions on Page 54 Event Details Toolbar Table 6 on Page 54 explains the buttons on the Event Details toot bar. C•CURE 9000 Monitoring Station Guide Chapter 2 53 EFTA01226698 Event Details Table 6: Event Details Toolbar Button Name Description Acknowledge Click to acknowledge the Event. If the Event requires a log message for acknowledgement, a Log Message dialog El box appears so the Operator can type in a log message. If the Event does not require clearing„ after a message is logged (if required), the Event Details screen doses. If the Event requires dewing, after acknowledging it (and logging a message, if required), then the Event details screen remains open so you can dick the Clear button if desired. Otherwise, the details screen doses after the Acknowledge button is clicked. 0 Clear Click to clear the Event. If the Event requires a log message for clearing, a Log Message dialog box appears so the Operator can type in a log message. Silence Click to stop playing the Event's notification beep or sound. This button is unavailable if there is no sound associated 0 with the event or this event's beep/sound is not the one currently playing. Reset actions Reset actions that started when this event became active. gl Log Message A Log a Message for: dialog box appears so the Operator can type a log message, or select from a list of Predefined ri Log Messages. Display Map Click this button to display map for event. _11 ji Display Click to display in a pop-up the recorded video associated with this event. You can view the two most recent videos.This button is available onlyfor Events that have a Video Camera Action defined with an Action Type of Recorded Record Camera. Video rki Close Click this button to close the Event Details dialog box. Event Details Definitions 'Fable 7 on Page 54 explains the fields on the Event Details dialog box. Table 7: Event Details Definitions Field Description Instructions Displays the Instructionsentered on the Event Messages tab in the instructions to display on Event Monitor field Logged Messages Displays any messages logged for this event using the Log Message button or menu selection. If the logged message contains a hyperlink (such as-) you can navigate to the link by clicking on it. Reset by Displays the name of the Operator who reset the actions. Acknowledged by Displays the name of the Operator who acknowledged the Event. Cleared by Displays the name of the Operator who cleared the Event. 54 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226699 Event Detais Event Details Definitions (continued) Field Description Current State Displays the current state of the Event. Number of Causes Displays the number of Causes for the Event. Last Cause Active on Displays the date and time of the last active cause for the Event. C•CURE 9000 Monitoring Station Guide Chapter 2 55 EFTA01226700 Event Tasks Event Tasks You can perform the following tasks on Events in the Monitoring Station. ■ Acknowledging Events on Page 56 ■ Clearing Events on Page 56 ■ Dual Phase Acknowledgement and Clearing Events on Page 57 ■ Silencing an Event on Page 59 ■ Logging an Event Message on Page 60 ■ Selecting Predefined Log Messages on Page 61 ■ Displaying a Map on Page 61 ■ Displaying Recorded Video on Page 62 ■ Resetting Event Actions on Page 63 ■ Viewing the Event Cause List on Page 62 Acknowledging Events You can acknowledge events by: ■ Opening the Event Details dialog box and clicking Acknowledge. Or ■ Clicking Acknowledge or Acknowledge All (if available) on the Quick Action Toolbar (see Event Quick Action Toolbar on Page 32). To Acknowledge the Event 1. From the Event Viewer, click the icon for the Event you wish to acknowledge. - or - Right-click the Event row in the list and select Details from the context menu. The Event Details dialog box appears. 2. Click Acknowledge to acknowledge the Event. 3. The Event icon changes to the acknowledged state. Clearing Events You can clear events by: ■ Opening the Event Details dialog box and clicking Clear. Or ■ Clicking Clear (or Clear All if available) on the Quick Action Toolbar (see Event Quick Action Toolbar on Page 32). se Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226701 Event Tasks To Clear an Event 1. From the Event Viewer, click the icon for the Event you wish to clear. - or - Right-click the Event row in the list and select Details from the context menu. The Event Details dialog box appears. 2. Click Clear to clear the Event. 3. The Event icon changes to the cleared state. Dual Phase Acknowledgement and Clearing Events Dual Phase Acknowledgement manages Events by requiring that an Event remain active after it is Acknowledged until it is Cleared. If an Event is configured to be Acknowledged and/or Cleared within a specified time frame, and the action is not taken, then that Event will be displayed in the Activity Viewer as "event acknowledge overdue" or "event clear overdue". Tasks that an Operator can perform depends on the Operator and Event configurations. See the C•CURE 9000 Software Configuration Guide "Events" chapter for more information. See the following tasks: • Acknowledging an Event that also Requires Clearing on Page 57 • Acknowledging MI Events that Require Acknowledgement on Page 58 • Clearing an Event that was Acknowledged on Page 58 • Clearing MI Events that Require Clearing on Page 59 • Acknowledging and Clearing a Selected Event on Page 59 • Acknowledging and Clearing All Events that Require Acknowledgement and Clearing on Page 59 Acknowledging an Event that also Requires Clearing To Acknowledge an Event that also Requires Clearing 1. Click on the Event on the to select it. 2. On the Event Viewer toolbar, click jj to Acknowledge the selected Event. -Or- Right-click on the Event and select Details and click Acknowledge. If the Event Acknowledgment configuration requires a log message, then that action must NOTE be performed before the Event can be Acknowledged. C•CURE 9000 Monitoring Station Guide Chapter 2 57 EFTA01226702 EventTasks If an Overdue Acknowledgment Event with a time duration was configured and the time expires, the new Event will be activated. You must acknowledge both Events (the original Event and the new Event (if it requires acknowledge)). After Acknowledgement: • A message appears in the Viewer to indicate that the Event was Acknowledged. • The Event state changes to the Pending Clear state. See Clearing an Event that was Acknowledged on Page 58. Acknowledging All Events that Require Acknowledgement To Acknowledge All Events that Require Acknowledgement I On the Event Viewer toolbar, click it to Acknowledge all Events in the viewer configured to be Acknowledged. If any of the Events require a Log Message, then the Log a Message fon Acknowledging NOTE All Events dialog box opens. The log message you enter applies to all Events Acknowledged that required a log message. You cannot select a predefined log message. If an Overdue Acknowledgment Event with a time duration was configured and the time expires, the new Event will be activated. You must acknowledge both Events (the original Event and the new Event (if it requires acknowledgement)). After Acknowledgement: • Messages appear in the Viewer indicating the Events Acknowledged. • If an Event was configured to be cleared, the Event changes to the pending clear state. See Clearing MI Events that Require Clearing on Page 59. Clearing an Event that was Acknowledged To Clear an Event that was Acknowledged 1. Click on the Event to select it. 2. On the Event Viewer toolbar, click ''❑x to clear the selected Event. If the Event requires a log message, then that action must be performed before the Event NOTE can be cleared. If an Overdue Clearing Event with a time duration was configured and the time expires, the new Event will be activated. You must clear both Events (the original Event and the new Event (if it requires clearing)). A message appears in the Viewer to indicate that the Event was Cleared. 58 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226703 Event Tasks Clearing All Events that Require Clearing To Clear All Events that Require Clearing 1. On the Event Viewer toolbar, click % to clear all Events in the viewer configured to be Cleared. If any of the Events require a Log Message, then the Log a Message for. Clearing All NOTE Events dialog box opens. The log message you enter applies to all Events Cleared that required a log message. You cannot select a predefined log message. If you selected Overdue Clearing Event with a time duration and the time expires, the new Event will be activated. You must clear both Events (the original Event and the new Event (if it requires clearing)). Messages appear in the Viewer indicating the Events Cleared. Acknowledging and Clearing a Selected Event To Acknowledge and Clear a Selected Event 1. Click on the Event to select it. 2. On the Event Viewer toolbar, click M to acknowledge and clear the event. If the Event requires a log message, then that action must be performed before the Event NOTE can be acknowledge and cleared. Acknowledging and Clearing All Events that Require Acknowledgement and Clearing To Acknowledge and Clear all Events that Require Acknowledgement and Clearing 1. On the Event Viewer toolbar, click % to Acknowledge and Clear all Events that require Acknowledging and Clearing. If any of the Events require a Log Message for Acknowledgement and/or Clearing, then NOTE the Log a Message for. Acknowledging All Events dialog box opens. The log message you enter applies to all Events Acknowledged and Cleared that required a log message. You cannot select a predefined log message. Messages appear in the Viewer indicating the Events Acknowledged and Cleared. Silencing an Event You can silence an Event (stop any beep or sound being played for the Event) by: ■ Opening the Event Details dialog box and clicking the Silence button. Or C•CURE 9000 Monitoring Station Guide Chapter 2 59 EFTA01226704 Event Tasks ■ Clicking Silence (or Silence All if available) on the Quick Action Toolbar (see Event Quick Action Toolbar on Page 32). To Silence an Event 1. From the Event Viewer, click the icon for the Event you wish to Silence. - or - Right-click the Event row in the list and select Details from the context menu. The Event Details dialog box appears. 2. Click Silence to silence the Event. Logging an Event Message The Log a Message for dialog box allows you to enter a log message for the event, or select from a list of Predefined Log Messages. (You can also log messages for Guard Tours. For information, see the C•CURE 9000 Guard Tours Guide.) A Log Message cannot contain non-printable characters. If you add non-printable NOTE characters to a Log Message, an error message appears when you attempt to save the Log Message. Predefined Log Messages can also be used with Guard Tours to log messages to the Monitoring Station and Journal. For information, see the C•CURE 9000 Guard Tours Guide. See the following tasks: ■ Logging a Message from the Quick Action Toolbar on Page 60 ■ Logging a Message from the Event Viewer on Page 60 You cannot access Predefined Log Messages from the Log Message selection on the NOTE Operator menu. This kind of Operator Log message appears on the Activity Viewer, but it is not an Event message. See Operator Menu on Page 19 for more information. Logging a Message from the Quick Action Toolbar 1. Click Log Message on the Quick Action Toolbar (see Event Quick Action Toolbar on Page 32). 2. Enter a text message for the event and click Save and Close. You can use CTRL+V to paste text from the Windows Clipboard into the Log Message. - or- Click the Select Predefined Log Message drop-down box to choose a Predefined Log Message. See Selecting Predefined Log Messages on Page 61. 3. Click Save and Close when done. Logging a Message from the Event Viewer 1. Right-click the event icon in the Event Viewer and select Details. The Event Details dialog box opens. 2. Click Log Message. 60 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226705 Event Tasks 3. Enter a text message for the event and click Save and Close. You can use CTRL+V to paste text from the Windows Clipboard into the Log Message. - or- Click the Select Predefined Log Message drop-down box to choose a Predefined Log Message. See Selecting Predefined Log Messages on Page 61. 4. Click Save and Close when done. Selecting Predefined Log Messages The Select Predefined Log Message drop-down box allows an Operator to select log messages assigned to an event. The Select Predefined Log Message drop-down box appears on the Log a Message for: dialog box. G Dessis log enrA Il Aciaonied?c Lm([ Reso tcton: lasp rated V.fto la] • Menai. lo3 C Ssct P.d.lts Les Mnuga n lndo feta Seond 140padin Actien UPFaced Ontliben Deemed Secute 0114e Ps01040 You can access this dialog box from either the Event Quick Action Toolbar on Page 32 or the Event Details Viewer on Page 51. See Logging an Event Message on Page 60 for information on accessing this dialog box. To Select Predefined Log Messages 1. Click the Predefined Log Messages for this Event drop-down menu to view and select one of the Predefined Log Message labels. The selected Predefined Log Message appears in the Message Preview box. 2. Repeat step 1, if necessary, to select additional Predefined Log Messages. • You can also type text directly into the Log Message Preview box • You can click the Undo button to delete Predefined Log Messages one at a time, in reverse order. 3. Click Save and Close when you are done entering Predefined Log Messages. The message(s) you selected appear in the Logged Messages area of the Event Details dialog box. 4. Click CI to close the Event Details dialog box. Displaying a Map You can display a map that is connected to an Event from the Event Details dialog box. C•CURE 9000 Monitoring Station Guide Chapter 2 61 EFTA01226706 Event Tasks The Map that is displayed is the Map configured in the Map field on the Event General tab. To Display Map 1. Click Display Map on the Events Detail toolbar. 2. The Map configured for the Event is displayed in a pop-up window in the Monitoring Station. Displaying Recorded Video You can display the most recent recorded video event by opening the Event Details dialog box and clicking Display Recorded Video. The Display Recorded Video button is enabled only for events that have recorded video. To Display a Recorded Video Event 1. From the Event Viewer, click the icon for the Recorded Video Event you wish to display. or Right-click the Event row in the list and select Details from the context menu. The Event Details dialog box appears. 2. Click Display Recorded Video to display the recorded video event. 3. The recorded video displays in a pop-up window. Viewing the Event Cause List A Cause List can be opened from the Event's context menu, and from the Event Viewer. It displays the following information about the state of an object: ■ The Name of the object that caused the action ■ Name of the action that was caused. ■ Date/time of the Event's activation ■ Priority for the Event The Cause List provides buttons to allow the Operator to perform manual actions as appropriate to the Event. Typical buttons for actions are Activate, Deactivate, Ann, Disarm. (These actions are also available from the object's context menu. For example, see Event Viewer Context Menu on Page 38.) The Cause List is also available from the Administration Client. For more information about the Cause List, see the C•CURE 9000 Software Configuration Guide chapter on Events. To View a Cause List from the Context Menu For those objects that have causes, you can open the Cause List from their context menu. 1. Click on an object in the Explorer Bar to open its Status List. 2. Select one of objects in the Status List and right-click to display the context menu. 3. Select one of the "Show Active Causes" commands available from the context menu. For example: 62 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226707 Event Tasks • Show Active Causes to view the Active/Inactive state of the object. • Show Armed Causes to view the Armed/Disarmed state of the object. • Show Locked Causes to view the Lock/Unlock state of a Door. • Show Pin Enabled Causes for a Reader. A Cause List dialog box for that object opens displaying the Cause, Action, Date-Time, and Priority. 4. Select a cause in the list and click one of the buttons available to perform a manual action such as Ann/Disarm, Lock/Unlock, or Activate/De-activate on the object (the buttons available depend on the types of causes displayed). A Manual Action Edit Dialog Box on Page 160 opens to allow you to Arm/Disarm, Lock/Unlock, or Activate/De-activate the object. Momentary Unlock does not open this dialog box. 5. Enter a Start Time and End Time for the action, as needed, or click to have your Manual Action take effect immediately. 6. Click Save and Close when done. 7. Click ci to close the Cause List dialog box. To View a Cause List from the Event Viewer 1. Right-click an Event in the Event Viewer. 2. Select one of the "Show Active Causes" commands available from the context menu. For example: • Show Active Causes to view the Active/Inactive state of the object. • Show Armed Causes to view the Armed/Disarmed state of the object. • Show Locked Causes to view the Lock/Unlock state of a Door. • Show Pin Enabled Causes for a Reader. A Cause List dialog box for that object opens displaying the Cause, Action, Date-Time, and Priority. 3. Select a cause in the list and click one of the buttons available to perform a manual action such as Arm/Disarm, Lock/Unlock, or Activate/De-activate on the object (the buttons available depend on the types of causes displayed). A Manual Action Edit Dialog Box on Page 160 opens to allow you to Arm/Disarm, Lock/Unlock, or Activate/De-activate the object. Momentary Unlock does not open this dialog box. 4. Enter a Start Time and End Time for the action, as needed, or click to have your Manual Action take effect immediately. 5. Click Save and Close when done. 6. Click to close the Cause List dialog box. Resetting Event Actions You can reset actions for an Event by: ■ Opening the Event Details dialog box and clicking the Reset Actions button. C•CURE 9000 Monitoring Station Guide Chapter 2 63 EFTA01226708 EventTasks Or ■ Clicking Reset Actions on the Quick Action Toolbar (see Event Quick Action Toolbar on Page 32). To Reset Event Actions 1. From the Event Viewer, click the icon for the Event you wish to Silence. - or - Right-click the Event row in the list and select Details from the context menu. The Event Details dialog box appears. 2. Click Reset Actions to reset the Event actions, and close the dialog box. 3. The Actions Reset field updates to show that you reset the Event actions. 64 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226709 Sending Email Sending Email The Email Activity dialog box, shown in Figure 19 on Page 65, allows you to Email select items or send all content displayed in the Event Viewer and the Activity Viewer to pre-configured personnel and/or personnel groups. The Email Activity dialog box is accessed by clicking on the Event Viewer or Activity Viewer. ■ Personnel Email addresses are configured on the C•CURE 9000 Administration NOTE Station Personnel pane. See the C•CURE 9000 Personnel Configuration Guide. ■ Operators must have the Send Email privilege to be able to send Email. The Send Email privilege is configured in the Privilege editor (Data Views>Application Layout). See the C•CURE 9000 Software Configuration Guide "Privilege" chapter. Figure 19: EmaiActivity Dialog Box • 1o: sta!Add '.> Remove Emai Address Fran. Sender Email Address '<Enter From Email Address> %Meet lEvert Viewer-2014-10-31-12-28 Attachments CSV File r Excel File —Message Text Date - Time.Name.Prionly.ktive Causes Count .Activity :J Send Email I Table 8 on Page 66 provides the Email Activity dialog box definitions. C•CURE 9000 Monitoring Station Guide Chapter 2 65 EFTA01226710 Sending Email Table 8: EmailActivity Dialog Box Definitions Field/Button Description To Add Click to open the Name Selection dialog box to select pre-configured personnelor personnelgroups to which you want to send the email. Remove Removes a name selection. Click 0 in the row to select it and click Remove. Group A check box appears under the Group column in the row if the name selection is a Group configuration. Name The name of the pre-configured personnelor personnelgroup. EmailAddress Displays the selected personnelor personnel group ema il address. From Sender Email The defautt Email addressof the sender. Address Subject Contains the name of the viewer and the time the request was made. Attachments Saves the data in CVS file format (the default) or Excel File format. Message Text The content selected to send. Send Email Click to send the Email to the selected recipients. To Send Email 1. Select the item(s) in the viewer that you want to send. If no items are selected, the entire content of the viewer will be sent 2. Click Add to select the personnel and/or personnel group(s) that you want to send the Email to. 3. Repeat Step 2 until all the recipients are added to the list 4. Enter the sender's Email address if is not already in the Sender Email Address field. 5. Select the file type, CSV or Excel File, for the Attachment. 6. Click Send Email. 66 Chapter 2 C•CURE 9000 Monitoring Station Guide EFTA01226711 3 Monitoring Activities This chapter describes the Activity Viewer that is used to monitor Activities in the Monitoring Station. In this chapter Activity Viewer Overview 68 Activity Viewer Tasks 69 Activity Viewer Definitions 72 Filtering of Activity to Application Layouts 85 Refresh of Live Display after Communications Loss and Restore 88 C•CURE 9000 Monitoring Station Guide Chapter 3 67 EFTA01226712 Actrvily Viewer Overview Activity Viewer Overview The Activity Viewer tracks all system activities, such as user log on, personnel accesses, security object state changes, partition changes, device errors, and messages. Figure 22 on Page 73 shows the Activity Viewer. An Activity Viewer can be added to an Application Layout using the Application Layout editor in the Administration client. If an Activity Viewer is not available on an Application Layout, it can be added by an Operator with Privileges to edit Application Layouts. As new activities occur, they appear at the bottom of the Activity Viewer list. After a certain amount of time (set by the system administrator), the cursor returns to the bottom of the list to display the most recent message. Your Privileges determine whether the Activity Viewer displays certain security objects and events. Activities in the list are displayed in rows that contain an icon, the date and time of the activity, the type of activity or object, its name, the object's partition name [in brackets], and an activity message. You can click the activity icon to view additional information about the object, or right-click the icon to display the context menu for more options or to initiate a manual action. The Activity Viewer Toolbar lets you navigate through the list of activities. See Activity Viewer Definitions on Page 72 for more information. You can right-click on an activity row to perform manual actions on the security object that caused the activity. When you right-click on an activity row and the context menu appears, auto scrolling of the Activity list is disabled to allow you to click the desired action. Auto scrolling is re-enabled after the context menu closes. The Activity Viewer Status Bar is at the bottom of the Activity window. The Count field, in the lower right-hand corner of the status bar, shows the total number of activity items listed in the viewer. For more information, see: ■ Activity Viewer Tasks on Page 69 ■ Activity Viewer Definitions on Page 72 ■ Filtering of Activity to Application layouts on Page 85 ■ Refresh of Live Display after Communications Loss and Restore on Page 88 88 Chapter 3 C•CURE 9000 Monitoring Station Guide EFTA01226713 Activity\hewer Tasks Activity Viewer Tasks You can perform the following tasks from the Activity Viewer. ■ Performing Manual Actions on Page 69 ■ Navigating the Activities List on Page 69 ■ Cancelling a Manual Action on Page 70 ■ Performing Event Actions from the Activity Viewer on Page 70 ■ Manual Action Challenge on Page 70 ■ Printing the Activities List on Page 71 ■ Freezing the Activity List on Page 71 Performing Manual Actions When you right-click a row in the Activity Viewer, the context menu appears. For some types of activities in the Viewer, you can perform Manual Actions on the object. For example, if you right-click an Event-related row, you can take Manual Actions such as Arm/Disarm/Activate/Deactivate. To Perform Manual Actions from the Activity Viewer 1. Right-click a row in the Activity Viewer. The context menu for that object appears. 2. If Manual Actions are listed, select the one you want to perform. For example, select Activate if you want to activate an Event. 3. A Manual Actions dialog box appears. Enter values for the fields in the dialog box. 4. Click Save and Close to perform the Manual Action. 5. A new entry appears in the Activity Viewer to record that the Manual action occurred. Navigating the Activities List You can use the buttons in the Activity Viewer Toolbar to navigate the Activities List. To Navigate the Activities List ■ Click fe, to go to the first (earliest) entry in the Activities List, and temporarily disable Auto Scrolling of the Activity list. ■ Click jay to go to the last (latest) entry in the Activities List, and temporarily disable Auto Scrolling of the Activity list. ■ Click to go to the previous page of entries in the Activities List, and temporarily disable Auto Scrolling of the Activity list. ■ Click to go to the next page of entries in the Activities List, and temporarily disable Auto Scrolling of the Activity list. C•CURE 9000 Monitoring Station Guide Chapter 3 69 EFTA01226714 Activity Newer Tasks ■ Click yr_ to freeze Auto scrolling of the Activities List for the time interval set in the Freeze Timeout (configured in the Application Layout), or click the button again to unfreeze the list. Cancelling a Manual Action You can right-click a Manual Action in the Activities List to cancel it. To Cancel a Manual Action 1. Right-click a Manual Action in the Activity Viewer. 2. Select Cancel from the context menu. 3. A new entry appears in the Activity Viewer to record that the Manual action was cancelled. Performing Event Actions from the Activity Viewer You can right-click an Event row in the Activity Viewer to perform some of the same actions as from the Event Viewer. You do not always need to switch viewers when an Event occurs. To Perform Event Actions from the Activity Viewer ■ Click the Event icon in the Activity list to open the Event Details dialog Box (see Event Details on Page 53). You can Acknowledge, Silence, and Reset the Event, Log a Message, or Display a recorded video clip. - Or - • Right-click the Event row to perform the actions from the Event context menu. See Event Viewer Context Menu on Page 38. Manual Action Challenge If Manual Action Challenge is enabled and you attempt a manual action in the Monitoring Station, a Credentials Request dialog box appears (see Figure 20 on Page 70). You must enter a valid Domain/Workgroup Name, User Name and Password of a privileged user and click the OK button on this dialog box to complete the manual action. Figure 20: ManualAction Challenge- Credential Request Dialog Box If the Current User (or any authorized operator) is authenticated, the manual action is executed. If another user's credentials are authenticated at the Monitoring Station, the new user/operator is logged into the system, the manual action is executed. After the manual action is complete, login privileges revert back to the originally logged-in user. If either user fails to complete the Credentials Request dialog box, a Manual Action Challenge Login Failed Error message is displayed, allowing you to Retry the login or to Cancel (see Figure 21 on Page 71). This message is recorded in the journal and displayed in all Monitoring Stations. 70 Chapter 3 C•CURE 9000 Monitoring Station Guide EFTA01226715 Activity Viewer Tasks F igure 21: Manual Action Chalenge - Credential Request Failed Dialog Box Manual Action Challenge is enabled or disabled using the Requires Manual Action Challenge check box in the Configuration > Privilege dialog box > Manual Actions tab found in the C•CURE 9000 Administration application. See the C•CURE 9000 Software Configuration Guide for more information. Printing the Activities List You can print the Activity list by clicking Si . The entire list prints immediately to your default printer. Operators must have the Print privilege to be able to print. The Print privilege is NOTE configured in the Privilege dialog box. See the C•CURE 9000 Software Configuration Guide "Privilege" chapterPrivilege Overview. Freezing the Activity List You can temporarily suspend the Autascrolling behavior of the Activity List to review activities more easily. Auto- scrolling is suspended when you right-click an entry, click an icon, or when you click the Freeze button. To Freeze the Activity List 1. In the Activity Viewer, click a. 2. The Activity List stops Auto-scrolling so that you can review the entries and take actions. 3. To resume Auto-scrolling, click sa, again. C•CURE 9000 Monitoring Station Guide Chapter 3 71 EFTA01226716 ActivityViewer Definrhons Activity Viewer Definitions ■ Activity Viewer Toolbar on Page 72 describe the buttons on the Activity Viewer Toolbar. ■ Activity Viewer Columns on Page 73 describes the columns for the Activity Viewer. ■ Activity Viewer Context Menu on Page 74 describes the Activity Viewer context menu. ■ Event Icons on Page 75 describes the Event icons. ■ Door Icons on Page 75 describes the Door icons. ■ Input Icons on Page 76 describes the Input icons. ■ Output Icons on Page 77 describes the Output icons. ■ Video Server Icons on Page 78 describes the Video Server icons. ■ Video Camera Icons on Page 78 describes the Video Camera icons. ■ CCTV Switch Icons on Page 78 describes the CCTV Switch icons. ■ Controller Icons on Page 79 describes the Controller icons. ■ Elevator Icons on Page 80 describes the Elevator Icons. ■ Reader Icons on Page 80 describes the Reader Icons. ■ Intrusion Zone Icons on Page 81 describes the Intrusion Zone Icons. ■ Area Icons on Page 81 describes the Area Icons. ■ Guard Tour Icons on Page 82 describes the Guard Tour Icons. Activity Viewer Toolbar Table 9: Activity Viewer Toolbar Button Name Description Top Go to the top of the Activity list, and disable Auto Scrolling of the Activity list. r Bottom Go to the bottom of the Activities list, and disable Auto Scrolling of the Activity list. i Page Displays the previous page of Activities, and disables Auto Scrolling of the Activity list. L Up Page Displays the next page of Activities, and disables Auto Scrolling of the Activity list. I Down Freeze Click this button to stop the Activity display from scrolling. If you use the scroll bars, the display freezes unti the Freeze A timeout Timeout elapses. A progress bar appears allowing you to view the amount of time left for the Freeze timeout. The progress bar disappears. and scrolling resumes. after the period of time set elapses or if the Freeze timeout is stopped manually. • Selecting the Move to the top of the list and Page Up starts the Freeze timeout. • Selecting Move to the bottom of the list and Page down stops Freeze timeout when you are scrolling and the serer bar reached the end of the list • Tostop the Freeze timeout, dick on the Freeze tlmeout button. The defaultvalue is 30 seconds and the maximum value s60 seconds. 72 Chapter 3 C•CURE 9000 Monitoring Station Guide EFTA01226717 Aciwity Viewer Definitions Activity Viewer Toolbar (continued) Button Name Description Print Prints the current Activity list to the default system printer. a NOTE: Operators must have the Print privilege to be able to print. The Print or wilege isconfigured in the Privilege dia tog box. See the C•CURE 9000 Software Configuration Guide 'Privilege' chapter. Email Opens the EmalActivity dialog box to Emai selected items, oralitems, in the Activity Viewer. See Sending Emailon Page 65. Activity Viewer Status Bar The Activity Viewer Status Bar displays the Count field at the bottom of the window. This "Count's is the current total number of Activities in the window. Move the scroll bar up or down to see the earliest activities at the top of the window and the most recent activities at the bottom. Figure 22 on Page 73 shows an example of the status bar. Figure 22: ActivityViewer Activity newer 9 I Date -Theo 11/11/2014 2:17:00 AM apC dnver expred cards checking started. 11/11/2014 2:17:01 N4 iSTAR dnver oared cards rung ended 11/11/20142:17:01 MI apC dnver cored cards checking ended _J I Cane 62 Tuesday, November 11, 20 14 1..z.is vin Activity Viewer Columns The following columns appear on the Activity Viewer. Table 10: Activity Viewer Columns Column Description Icon Displays the icon that shows the state of the Activity, done is evadable. Click the icon to open the Details dialog box. which displays detailed information about the Activity. For an Event activity, it opens the Event Details dialog box, which alowsyou to Acknowledge, Silence, or Reset the Event, enter a Log Message, or View a Recorded Video. See Event Details on Page 53. Date- Displays the date and time of the ActivitysactWation. Time Activity This column displays the Activity Message. C•CURE 9000 Monitoring Station Guide Chapter 3 73 EFTA01226718 Activity Viewer Definitions Activity Viewer Context Menu You can right-click on any Activity in the Activity Viewer to open a context menu that provides options that are specific to the Activity. Some of these options appear in the context menu only when appropriate to the Activity. for example, the activation of a Schedule cannot be Armed or Disarmed, and has no Active Causes, so these context menu options do not appear. See Table 11 on Page 74. Table 11: Activity Viewer Context Menu Selection Description Edit Opens the Editor to allow you to edit the settings for the object. Available only if the Operator's Privileges albw editing of the object. Delete Mows you to delete the selected object from the database. A warning message displays with "Yes" to confirm deletion or "No" to cancel. Available only if the Operators Privileges allow deletion of the object. Set Displays a dialog box that lets the Operator choose a property of the selected object and change that property's value. Available only Property if the Operators Privileges allow editing of the object. Add to Displays a dialog box that lets the Operator add thisobject to a Group. Available only if the Operator's Privileges albw editing of Group objects and Groups. Export Allows you to export and save the selected Event as an .xmlor .csv (comma separated value) file. This option opens a window where Selection you can save the file in XML format or CSV format to a boat directory. Activate To make the selected event active. For example. selecting a "Sound Alarm' event and selecting Activate from the context menu makes the alarm actually sound. This is a Manual Action on the event. Deactivate To make the selected event inactive. For example, selecting a "Sound Alarm" event and selecting Deactivate from the context menu would turn off the active alarm sound. This is a Manual Action on the event. Arm Select Arm to manually arm the object. This change is logged in the Activity Viewer as a Manual Action. Disarm Select Disarm to manualtydisarm the object. Thischange is logged in the Activity Viewer as a ManualAction. Show Select Show Active Causes to open a Cause List that displays the state of the object and provides two manual action buttons: Active • Activate to set the object to Active. Causes • Deactivate to set the object to inactive. Show Select Show Armed Causes to open a Cause List that displays the state of the object and provides two manual action buttons: Armed • Arm to manually arm the object. This change is logged in the Activity Viewer as a Manual Action. Causes • Disarm to ma nualty disarm the object. This change is logged in the Activity Viewer as a Manual Action. Details Opens a Details dialog box that lists the details for the object, and provides a tool bar for taking action to Acknowledge. Silence. Reset, log the object, or view the recorded video. See ManualAction Detailson Page 163 for more information. Change Opens a dialog box that allows you to change the Partition to which the Event belongs. In the dialog box, the Property of the event Partition displays, which is the current Partition, and you can browse to select the Value, which would be the new Partition for the Event. Activity Viewer Icons The icons that appear in the Activity Viewer are shown in the following tables. 74 Chapter 3 C•CURE 9000 Monitoring Station Guide EFTA01226719 Actwity Viewer Definitions Event Icons Table 12: Event loons Icon Name Description Unknown Event is not enabled. Active Overdue Event has active causes and acknowledgement is overdue. ily i / Active acknowledge Event has active ca uses and has been acknowledged. .--- Active requires acknowledgement Event has active causes, but needs to be acknowledged. Ca Armed Event is armed. Disarmed Event isdisarmed. 61 , Requiresclear Event requiresclearing. Sc Clear Overdue Event has active ca uses and clearing is overdue. . i Active Geared Event active cause was cleared. Door Icons Table 13: Door Icons Icon Name Description -- Unknown Door isoffhne (either its readersor itsdoor latch). 1 C•CURE 9000 Monitoring Station Guide Chapter 3 75 EFTA01226720 Activity Viewer Definitions Door Icons (continued) Icon Name Description r- Forced Door has been forced open. Held Open Door has been hod open. Open Door is open. Locked Door is locked. Unlocked Door is unlocked. Momentary Door is momenta r II)/ unlocked for the period of time configured on the Timing tab. T he default *00:00:05 (5 trj Unlock seconds). No Access Door is in a no access state. ,._a r__ Card Admit A person swiped a card and was admitted at the door or elevator. M Card Reject A person swiped a card and wasdenied access at the door or elevator. Input Icons Table 14: Input Icons 4. Icon Name Description Unknown Input isofftine. a Active Input isactive. 76 Chapter 3 CCURE 9000 Monitoring Station Guide EFTA01226721 Activity Viewer Definitions Input Icons (continued) Icon Name Description id Armed Enabled Input *enabled and armed. Disarmed Enabled Input isenabled, butdisarmed. Hardware Fault Input is in a hardware fault state. Disabled Input isdisabled. Output Icons Table 15: Output Icons Icon Name Description ii Unknown Output state is Unknown Active Output is active. ip Flashing Output is flashing. IL I Inactive Output is inactive. Disabled Output is disabled and offline. C•CURE 9000 Monitoring Station Guide Chapter 3 77 EFTA01226722 Activity Viewer Definrtions Video Server Icons Table 16: VideoServer Icons _ —• Icon Name Description Unknown V•deo Server is in an unknown state. ..... ci l Online Video Server isonline. — - Offline Video Server isofftine. Video Camera Icons Table 17: Video Camera Icons Icon Name Description Unknown Video Camera is man unknown state. ■ Alarm Video Camera is in an alarm state. Recording Video Camera Is recording. iii.: CommLoss Video Camera is reporting a loss of communication with the server. CCTV Switch Icons Table 18: CCTV Switch loons Icon Name Description O Unknown CCTV Switch is in an unknown state. 78 Chapter 3 C•CURE 9000 Monitoring Station Guide EFTA01226723 Act' ‘e• Dell! sm, CCTV Switch Icons (continued) Icon Name Description 4 Online CCTV Switch IS oniine. Off.•te CCTV Switch saline. E2I C3 Comm Fail CCTV Switch is reporting a Communications Failure. Controller Icons Table 19: Controller Icons Icon Name Description Unknown Controller sin an unknown state. ii - el Online Controller isonbne. Li Disabled Controller isdisabled. Power Failure Controller is in a power fail state. Battery Trouble Controller is reporting a battery power problem. Tamper Controller is reporting a tamper violation. Ili Download in Progress A firmware download sin progress with this controller. ... Download Error There was an error during a firmware download. 0 ia9,ve) C•CURE 9000 Monitoring Station Guide Chapter 3 79 EFTA01226724 Activity Viewer Definitions Controller Icons (continued) Icon Name Description Comm Fail Server is reporting a Communications Failure with thiscontroller. . Database Backup For STAR controllers, data is being backed up to non-volatile memory within the STAR. yr Elevator Icons Table 20: Elevator Icons Icon Name Description Online Elevator isonline. ei Unknown Elevator state is unknown. Comm Fail Elevator is reporting a Communications Failure. *lap Active Elevator isActive. 7--ir Tampered Elevator is reporting a tamper violation. l Reader Icons Table 21: Reader Icons Icon Name Description - Normal Reader status is normal. II Unknown Reader status is unknown. 80 Chapter 3 C•CURE 9000 Monitoring Station Guide EFTA01226725 Activity Viewer Definitions Reader Icons (continued) Icon Name Description Tampered Reader is reporting a Tamper condition. Comm Fail Reader is reporting a Communications Failure. Intrusion Zone Icons Table 22: Intrusion Zone Icons Icon Name Description Disabled Intrusion Zone is disa bled. I IL I Violated Intrusion Zone violated. Li 0 Not Ready To Arm Intrusion Zone isnot ready to arm. .IS Armed Intrusion Zone is armed. Li Disarmed Intrusion Zone is disarmed. L' Unknown Intrusion Zone Status is unknown. L+ Area Icons Table 23: Area Icons Icon Name Description Unknown Area status is unknown. Et C•CURE 9000 Monitoring Station Guide Chapter 3 81 EFTA01226726 Activity Viewer Definitions Area Icons (continued) Icon Name Description is Normal There are no violations for Area. ill Maximum Occupancy Reached Maximum Occupancy has been reached for Area. kin Minimum Occupancy Reached Minimum Occupancy has been reached for Area. IIM Empty Area is empty. Group Maximum Occupancy Reached Maximum Group Occupancy has been reached for Area. lkii Group Minimum Occupancy Reached Minimum Group Occupancy has been reached for Area. Guard Tour Icons Table 24: Guard Tour Icons Icon Name Description l ur Unknown System just started. Tours set to 'Unknown'. Disabled Tour is not enabled on Guard Tour Editor on Administration Station. Cl i Inactive Tour isnot active. (When first created/enabled or when system is re-started.) Active Guard assigned to walk a Tour and it has started. 82 Chapter 3 C•CURE 9000 Monitoring Station Guide EFTA01226727 Activity Viewer Definitions Guard Tour Icons (continued) Icon Name Description Active with error(s) Guard assigned to walk a Tour and it has started. but 'error(s)' occurred. zoi Suspended Guard temporarily stopped from walking a Tour. war CiLad Suspended Too Long Tour temporarity stopped longer than Tour suspend timeout value. Resumed Suspended Tour made active again. Canceled Active Tour requested to stop by Event/Operator Action. Ci J Completed Guard finished walking a Tour. Completed with errors) Tour completed, but 'error(s)' occurred while it was being run. Completed Earty Tour completed before configured minimum time. 0 Completed Late Tour completed later than configured minimum time. t Started on Time Guard checked in at first stop within required minimum/ maximum time constraints. Started on Time with error Guard checked in at first stop within required minimum/ maximum time constraints, but 'error(s)' (s) occurred. Started Earty Guard checked in at first stop before configured minimum time. 0 C•CURE 9000 Monitoring Station Guide Chapter 3 83 EFTA01226728 Activity Viewer Definitions Guard Tour Icons (continued) Icon Name Description sp it Started Late Guard checked in at first stop later than configured minimum time. yyy Failed to Start Tour did not start during scheduled time. Not Completed on Time Tour should have finished since maximum completion time expired, but no Stopschecked-in. lo Duress Duress Situation occurred at last stop where Guard checked in. Canceled Due to Error Active Tour disabled by any type of 'error. CJ 84 Chapter 3 C•CURE 9000 Monitoring Station Guide EFTA01226729 Filtering of Activity to Applicabon Layouts Filtering of Activity to Application Layouts The way Activity messages are "filtered" to the Monitoring Station is based on the permissions in the privileges assigned to the Operator. The Administrator creates a Privilege in which Permissions are configured on any of several tabs on the Privilege Editor at the Administration station. When the permissions are configured, the Privilege can then be assigned to an operator. At the Monitoring Station, that operator may view certain types of messages, edit certain objects, take manual action on or change the partition of certain objects, all according to the Privilege(s) assigned. ■ Permissions per Class of Object in Operator Privilege on Page 85 ■ Messages to the Monitoring Station on Page 85 ■ Messages from Partitions to the Monitoring Station on Page 86 Permissions per Class of Object in Operator Privilege Each class of objects (such as apC Door, Operator, Event, Report) has a number of permissions (such as No Access, Read, Edit, Delete, Find in Journal, Unlock, Change Partition) within a privilege that may be "granted" and configured as part of the privilege. If an operator is assigned this privilege, that operator may perform the functions granted in the privilege and may not perform functions that were not granted. If the Administrator selects the "No Access" permission, this negates access to all other permissions for the particular class of objects. Messages to the Monitoring Station Messages are "filtered" and displayed in the Activity viewer based on a check of all the permissions granted in the privilege assigned to the Operator. If the Operator's permissions include at least "Read Access" for the object in the message and permission to view that message type, the operator will be able to read a message in the Activity Viewer. If the message pertains to more than one object, the Operator needs to have at least Read Access for one or more of the objects in the message and permission to "View Message Type" to be able to read the message. To perform Manual Actions (Lock, Unlock, Momentary Unlock, Activate or Deactivate) at the Monitoring Station, the Operator needs to have permissions for these actions granted for each object in the message. Otherwise, the Operator will only be able to read the message in the viewer. Figure 23 on Page 86 shows the Monitoring Station with messages in the Activity Viewer (bottom center). This user has Full Privilege in all Partitions. C•CURE 9000 Monitoring Station Guide Chapter 3 85 EFTA01226730 Filtering of Activity to Appltoatton Layouts F ig u re 23: Monitoring Station: Event Viewer (top) and ActivityViewer (bottom) Dne szik niLepe.. Ca., view Prefer eras beriVom• •.-see in, 146/140091256c2F11 itnicy I. ea a.n briecibtle • Vi 11444 Eriitetri 12 57C3F,1 034-0( r:venff Car Tao Ism Deer Stara r,.. • MISC tali :se- 4.*.tr 64f: 2C1':IS 444 Om ta.3 vie ;;Iee EA CODS 12 55 fl its(' (DereArlogreIn anroar _>V3 MEOW` wrixtrir Cis Mn.6 CMS rfr! lee'r. E...en tiny ...;j; COM 12 5651 PM Ewe Ne--40; from tif /2•0) 1St MAY k WRCOS Cu 00 AM a 15/14C09 12 %%I WM E.irreeepeAccONeirern evnea al .4140011 1? SR cl Eno Et•ert(CteroAT creme Boric E.:eget-tared liked* I-alibiAi ova Activity fewer Messages from Partitions to the Monitoring Station The Monitoring Station will report active Events and display Activities from different partitions in the system. The display of Activities at the Monitoring Station is based on what permissions were selected per class of object in the Operator's privilege. Permissions determine what the Operator can do at the Monitoring Station, from read-only, edit, perform manual actions, or change partition of an object, even if the object is in a different partition. These permissions are configured in the privilege at the Administration station. An Operator created in the Default partition automatically receives: • System MI (Default) privilege to the Default partition. This gives the Operator access to every object in all partitions. This privilege may be replaced with another, more limited privilege. However, if this privilege is removed and no other privilege is assigned, the Operator will not be able to view or do anything at the Monitoring Station. An Operator created in a partition other than the Default partition automatically receives two privileges to that partition: • Full Privilege for Partition (partition_name). This provides full access to all objects in that partition. 88 Chapter 3 C•CURE 9000 Monitoring Station Guide EFTA01226731 Flawing of Activity to Applitadon Layouts ■ Read Access to predefined objects (Default). This allows the operator to view certain objects in the Default partition. If the Full Privilege for Partition (partition_name) is removed from the Operator's list of privileges, the Administrator must add another privilege with at least Read access to allow the operator to perform some functions at the Monitoring Station. Otherwise, the operator would not be able to use the Monitoring Station at all. Messages from partitions are "filtered" and displayed in the Monitoring Station's Activity Viewer based on a check of the Operator's privileges for access to objects and to partitions. If the Operator has at least "Read Access" for the object in the message—even if the object is in a different partition—the operator will be able to read the entire message. If the message pertains to more than one object, the Operator needs to have a privilege to the partition and have at least Read Access one or more of the objects in the message in order to see the message. To perform any of the Manual Action at the Monitoring Station, the operator needs the appropriate permission on each of the objects in the message. Otherwise, the operator will only be able to read the message. For more details on Operator privileges in a partition, refer to the chapter on "Partition" in the C•CURE 9000 Software Configuration Guide. C•CURE 9000 Monitoring Station Guide Chapter 3 87 EFTA01226732 Refresh of Live Display after Communications Loss and Restore Refresh of Live Display after Communications Loss and Restore In the event that communication is lost between a single server and the Monitoring station, the Activity Viewer and Events Viewer provide visual cues of the communication failure and of any events or activities that are also offline (see Figure 24 on Page 88). A message balloon displays briefly from the task bar area to indicate the loss of communication. The borders on the display window turn gray, the Explorer bar is disabled, and the Events, Activities, and Map icons turn gray. The title bar in the application window displays "[Monitoring Workstation Offline]." Figure 24: Monitoring Station goesoffline. Workstation Offline message IWOfillownr,Wo'lw:WWW 0.I • Deal Wkasna.e.. 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If the Monitoring station is connected to another server or to a failover server, the activities and events will still display correctly as they occur. When communication is restored, the title bar displays "(server_nanze]," the display window and Explorer bar return to their normal color, and icons that report new system activity are in color (see Figure 25 on Page 89). 88 Chapter 3 C•CURE 9000 Monitoring Station Guide EFTA01226733 Refresh of Live Display after Communications Loss and Restore Figure 25: Monitoring Station back online Display of server name indicates communication is restored. 4P—O(, US, Otio••nocksloort Cnto•Von. I Ds .A Von: 62. mew Preferences Evo•Vtao iron AMIN:. • ; inn* I Stos aura, Dee Too now Platy At/net *ow Con pent Da In. 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The icons that indicate the status of old activity are not updated unless they are reporting new activity by the same object, so old icons with old messages remain gray. • Single vs. Multiple Server Comm Loss and Restore on Page 89 • Restoring the Views on Page 90 Single vs. Multiple Server Comm Loss and Restore When communication is lost for a single server, the Activity Viewer will add an "Offline" alert icon III and a message to the list stating which server went offline and when. When communication is lost for all servers, the Monitoring station displays "[Monitoring Workstation Offlinej" in the title bar, the Border color will be gray, and the Explorer bar will be disabled. C•CURE 9000 Monitoring Station Guide Chapter 3 89 EFTA01226734 Refresh ofLtve Display after Communications Loss and Restore For all windows (Event Viewer, Activity Viewer, Dynamic views, Maps, Video, etc.,) the window border will be gray, the window title will display "[Monitoring Workstation Offline]," and Dynamic Icons will turn gray. Any activity that requires server interaction (such as opening a new view window) will be disabled. When communication is restored to at least one server, the "Offline" in window titles will change to "[server name)," the window border colors and Explorer bars will be restored, and any buttons that were disabled will be enabled. Restoring the Views Activity Viewer - a new message in the Activity Viewer will be added indicating that communication is restored and the system is back online. Any icons that indicate the status of old activity are not updated unless they are reporting new activity by the same object, so old icons with old messages and no new activity on their objects remain gray. In other words, the application will not fetch status for old objects in the Activity Viewer. Event Viewer - will clear all old icons and entries and re-fetch the status of active events. Dynamic Views - will not automatically refresh. The window titles will replace "[Monitoring Workstation Offline]" with "[Monitoring Workstation Out of Date]." Maps - Icons will be cleared and re-fetched to show current status. 90 Chapter 3 C•CURE 9000 Monitoring Station Guide EFTA01226735 4 Monitoring Status This chapter explains the use of the Explorer Bar for displaying the status of objects. In this chapter Explorer Bar Overview 92 Non Hardware Status 99 Hardware Status 118 Video 124 External Applications 132 C•CURE 9000 Monitoring Station Guide Chapter< 91 EFTA01226736 Explorer Bar Overview Explorer Bar Overview The Explorer Bar provides easy access to the status of selected objects in the C•CURE 9000 System. You can open status lists for each item shown in the Explorer Bar Non-Hardware, Hardware, Video and custom category sections. You can launch external applications that have been configured for your system from the External Applications section of the Explorer Bar. The status list information refreshes automatically, showing items that have changed values and new items that were not included before. When you drag a status popup viewer anywhere on the Monitoring Station's viewing area and close TIP the popup, that same popup will open in the location where it was last closed. Such popup views include reports, queries, maps, Video Edge cameras, Intellex cameras, Intellex servers, Axis cameras, video views and video tours. See the following sections: ■ Non Hardware Status on Page 99 ■ Hardware Status on Page 93 ■ Video on Page 93 ■ External Applications on Page 132 ■ Explorer Bar Definitions on Page 93 Non Hardware 'Fable 25 on Page 92 lists the Non Hardware status list items. Table 25: Non Ha dware Status Lists Status List Section Doors Doorson Page 99 Reports Reportson Page 102 DynarnicViews Dynamic Viewson Page 103 Operators Operators on Page 104 ManualActions ManualActionson Page 105 Events Eventson Page 106 Maps Mapson Page 108 Groups Groupson Page 109 Elevators Elevatorson Page 109 Areas Areason Page 110 Intrusion Zones Intrusion Zoneson Page 114 Guard Tours. Guard Tourson Page 116 92 Chapter 4 C•CURE 9000 Monitoring Station Guide EFTA01226737 Explorer Bar Overview Hardware Status Table 26 on Page 93 lists the Hardware status list items. Table 26: Hardware Status Lists Status List Section Controllers Controllers on Page 118 Inputs Inputs on Page 119 Outputs Outputs on Page 120 Readers Readers on Page 121 Video Table 27 on Page 93 lists the Video status list items. Table 27: Video Status Lists Status List Section Servers Video Servers on Page 124 Cameras Video Cameras on Page 125 Tours Video Tours on Page 126 CCTV Switches CCTV Switches on Page 127 CCTVCameras CCTV Cameras on Page 128 IP Cameras IP Cameras on Page 129 Views Video Views on Page 130 External Applications See Launching an External Application on Page 132. Explorer Bar Definitions Table 28 on Page 94 shows definitions for the buttons on the Explorer Bar. C•CURE 9000 Monitoring Station Guide Chapter 4 93 EFTA01226738 Explorer Bar Overview Table 28: Explorer Bar Definitions Button Name Description Expand List Mk to show the items in this section of the Explorer Bar fist. ... Collapse List Click to hide the items in this section of the Explorer Bar list. Explorer Bar Status List Tasks The following tasks can be performed with any of the Status List dialog boxes you can open from the Explorer Bar. ■ Sorting a Status List on Page 94 ■ Grouping a Status List on Page 94 ■ Printing a Status List on Page 95 ■ Filtering a Status List on Page 95 ■ Recalling a Query on Page 96 ■ Exporting a Selection from a Status List on Page 96 Sorting a Status List To Sort the Status List 1. Open a Status List by clicking an item in the Explorer Bar. 2. Click a column heading to sort the data in the Status List alphabetically or numerically by that column. The sort direction toggles between Ascending order ) and Descending order (\ ). Grouping a Status List a To Group a Status List 1. Open a Status List by clicking an item in the Explorer Bar. 2. Click any column heading in the list, and drag that column to the Drag Columns to Group by Here area. That column heading becomes a Group Heading, and each property value in that column becomes a Group. 3. Click the E to view the members of a group. 4. Click the Group Heading to change the direction (descending/ascending) of sorting for the groups. 5. To undo Grouping, drag a Group Heading back into the content area of the View, and the View changes the group heading back to a column heading. 6. To create nested group levels (groups of groups), drag additional column headings to the Drag Columns to Group by Here area. • If you place the column heading to the right of an existing group heading, it becomes subordinate to it (nested). 94 Chapter < C•CURE 9000 Monitoring Station Guide EFTA01226739 Explorer Bar Overview • If you drag a column heading to the left of an existing group heading, the existing heading becomes subordinate to the new heading. Printing a Status List Operators must have the Print privilege to be able to print. The Print privilege is NOTE configured in the Privilege dialog box. See the C•CURE 9000 Software Configuration Guide "Privilege" chapter. To Print a Status List 1. Open a Status List by clicking an item in the Explorer Bar. 2. Click Alk and a Windows Printer dialog box opens. 3. You can select the size and orientation of the printout, set the margins, or change the printer. 4. Click OK. A Print Preview dialog box is displayed that lets you view a print preview of the view, zoom the preview, scroll through each page, and send the view to the printer. 5. Click the Printer icon to send the Status List to print. Filtering a Status List To Filter a Status List 1. Open a Status List by clicking an item in the Explorer Bar. 2. Click IS to enable filtering. The filter bar appears under the column headings of the Status List. 3. In the column you want to filter, click the filter criteria button (this button is El by default, but it changes to reflect the criterion you choose) to open a drop-down list of filter criteria. Pick a filter criterion (such as "Starts with") from the list. 4. You can enter filter values for the column by typing or by selecting a value from a drop-down list of values. • Type a value into the filter bar for that column. As you type, the Status List is filtered to match your criteria. • Click v to open a drop-down list of values that occur in the Status List in this column. You can pick a value from this list to filter on. • Click : It in a Date/Time column to open a Calendar control that lets you pick a date to filter on. You can use this date in combination with the "Less than" and "Greater than" types of filter criteria to filter on date values. 5. The Status List updates to reflect the filter criteria you entered. 6. To clear filter criteria for a column, click (I to the left of that column. C•CURE 9000 Monitoring Station Guide Chapter < 95 EFTA01226740 Explorer Bar Overview Recalling a Query You can recall a quay that was used to create the Status List of objects to see the parameters and values that generated the list. You can also change the query and rerun it to obtain a different list of records from the database. The query results displayed from the database are not filtered. -SM To retrieve the query that created the Status List for an item in the Explorer Bar 1. Open a Status List by clicking an item in the Explorer Bar. 2. Click X. ' to recall the query and open the Quay parameters dialog box. If no quay was run to create the Status List, the Quay parameters box will have no entries. From the Query parameters dialog box, you can run a new quay for the selected item or, if a quay was previously run on the item, you can click the "Modify" button to switch to the Quay Edit mode, edit the field selections and values, and rerun the quay. The button then displays as "Prompts;' which would switch the screen back to the original query. a. Click Add to add a row (or several rows) for entering query criteria. b. Click Add Block to add one or more rows whose "and/or" relationship is resolved before other rows, much like a parenthetical element in a mathematical or logical expression. Without "Blocks;' the search criteria for each row is resolved in top to bottom order. (For some queries, you may need to use blocks to get the results you want.) c. Click Clear Prompt Values to clear the old prompt values and enter different ones. d. Click the arrows next to the fields to select quay criteria from the drop-down lists. In the Value field, you can type in a value or leave the default entry. By default, <IGNORED> is displayed in the Value field, indicating that the corresponding field will not be searched when the quay is run. Instead of using the default, you may type in your search value in this field. To reset the Value field to <IGNORED>, click the Modify button and click Clear Prompt Values. If you leave the Value field blank, the system will search for a value that is an empty field. NOTE 3. When finished entering quay criteria, click Run to run the quay. Results display in a new Status List window. For more information on creating and running queries, refer to the C•CURE 9000 Data Views Guide. Exporting a Selection from a Status List You can use the context menu selection Export Selection to export one or more records displayed in a Status List to either an XML or a CSV file. This allows you to quickly and easily create XML/CSV reports on selected C•CURE 9000 data. ■ When you export to an XML file, all available data in all columns of the Dynamic View, whether displayed or not—as well as all the child objects of the selected record(s), is exported. ■ When you export to a CSV file, only data in the columns displaying in the Status List is exported, and in the order displayed. This allows you to both select and arrange data fields for your report. Furthermore, exporting to a CSV file allows you to view the exported data in an Excel spreadsheet and further manipulate it for your use. 96 Chapter < C•CURE 9000 Monitoring Station Guide EFTA01226741 Explorer Bar Overview To Export Status List Records Using Export Selection 1. In the Explorer Bar of the Monitoring Station, click the class of object you want to view —for example, Door. A Status List showing objects of that type appears. 2. If you are planning to export to CSV, you can right-click on a column heading to add/remove data field columns 3. You can change the order of columns by left-clicking on a column heading and dragging it to a new position. 4. Click P. I to select one or more Record rows in the list. (Use the CTRL key to select multiple rows at one time.) 5. Right-click the selected row(s) in the Status List that you want to export. 6. Choose Export Selection from the context menu. An Export-to XML or CSV file dialog box appears with XML as the initial default export type, as shown in the example in Figure 26 on Page 97. Once you choose a file type in the Save as type field, whether XML or CSV, it becomes the default the next time this dialog box opens. Figure 26: Expott...to XML or CSV Fle Dialog Box— Default XML Fie I spoil personnel to %Mt or (CV I ? Seen lo-el_Stok • AVioento trtl AlOtettices.sucts.ma HyRecta Ownese Ontexe 02 yel Dees** Mod lox." <Owl,. tol "106•50}25rtirottiloPenteIXCIonArd Ca Daisy ltongorolOo/14 PerlfroelPtoSCO.10:0:01,01 Dxunc,,, • iortavoLOOMooroolocoofokkoti Pettovol-WealroteituttotoolieF441S.Mit ' PrunnewOltisin s .24 " or. L'IWan'tCori.sri My Ccno/ot Finer Sett S Hy /*toot Savo S00% [CtIXOtto)011.1i1Orall Grad 7. To export to XML leave the default Export as XML file ("am!) in the Save as type field. - or - To export to CSV, click the down arrow to change the entry in that field to Export as CSV file (*.csv). If you choose to export to CSV, the dialog box changes as shown in the example in Figure 27 on Page 98. C•CURE 9000 Monitoring Station Guide Chapter < 97 EFTA01226742 Explorer Bar Overview F Igo re 27: Export...to XML or CSV File Dialog Box —CSV ite xpoil personnel to %MI or ( CV I n. Sege n Icrel_Swk 0 1 • O. 41ta,nt C9/ f .pat: cw NE.ri To nm a to:. I to HyRocol NG1AP Otter 6TAROZthetkitte.Civ Cowart. &MAP (mtrolo, Op* Ohm° nve NOnso‘cne Pergneel DOA 00),CtS CS+ L 4 Dolfrop rwscenAVOIderods4re NnenonlatOutinsaLav Ir PenailestanwarcesOwirvxd.or MN Now Ptettatcr , Moo to la la Dockinceis cleoVar fat OS Moony* %%velvets:re NyCna. Fit new PmonnolEmitikiras ley Pfeonok Ste. 00a Carol 8. Select a location and file name for the external exported file. 9. Click Save. If you have exported multiple records, the progress of the export displays in the Exporting... dialog box, as shown in the example in Figure 28 on Page 98. A message displays in this dialog box to indicate when the export of each record is complete and to indicate when the entire export finishes. • To cancel the export, click Cancel while the export is running. Figure 28: Exporting... Diabg Box 10. When the export is complete, do one of the following: • To close the Exporting data dialog box, click OK. • To print a copy of the information about this export, click Print — On the standard Windows Print dialog box, click OK. — On the Print Preview dialog box that displays, click *, • To transmit a copy of the information by email, click Email. • To view the export, click View Export 98 Chapter< C•CURE 9000 Monitoring Station Guide EFTA01226743 Non Hardware Status Non Hardware Status The Non Hardware Status menu on the Explorer Bar gives you the ability to quickly discover the status of a security object in C•CURE 9000. Each item on the Explorer Bar, when clicked, opens a list of all objects of that type, showing their status and other pertinent information. The following object types are available. ■ Doors on Page 99 ■ Reports on Page 102 ■ Dynamic Views on Page 103 ■ Operators on Page 104 ■ Manual Actions on Page 105 ■ Events on Page 106 ■ Maps on Page 108 ■ Groups on Page 109 ■ Elevators on Page 109 ■ Areas on Page 110 ■ Intrusion Zones on Page 114 ■ Guard Tours on Page 116 Doors Choose Non Hardware Status10.Doors from the Monitoring Station Explorer Bar to open the Status List - Door dialog box. The Status List - Door dialog box displays a list of doors and their current states. The dialog displays only the doors to which your Privileges give you access. The Status List- Door dialog box is a Dynamic View. You can sort, filter, group and print the list. See the C•CURE 9000 Data Views Guide for more information on Dynamic Views. Door Status List Actions You can select and right-click a Door in the Status list to open the context menu and perform the actions listed in Table 29 on Page 99, depending on your Privileges and on the way the Door is configured (for example, Reader/Keypad actions apply only to doors with a Reader/Keypad configured). Table 29: Door Status List Actions Action Description Edit Opens the Doors Editor for editing the Door settings. Available only if the Operators Privillegesalow editing of Door objects. Delete Deletes the selected Door from the database. Available onty if the Operators Privileges allow deletion of Door objects. C•CURE 9000 Monitoring Station Guide Chapter 4 99 EFTA01226744 Non Hardware Status Door Status List Actions (continued) Action Description Set Property Displays a dialog box that lets the Operator choose a propertyof the selected Door and change that property's value. Available onty if the Operators Privileges allow editing of Door objects. Add to Group Displays a dialog box that lets the Operator add this Door to a Door Group. Available onty if the Operators Privileges allow editing of Door objects and Groups. Export Selection Opens an Export window to allow the Operator to save the object as an .xmlor .csv format file. See Exporting a Selection from a Status List on Page 96. Lock... Allows you to lock the door manualty. See Locking a Door on Page 101. Unlock... Allows you to unlock the door manualty. See Unlocking a Door on Page 101. Momentarity Allows you to momentarity unlock the door. See Momentarity Unlocking a Door on Page 102. Unlock Find in Audit Log Opens a Query Parameters dialog box in which the Operator can enter prompts and/or modify the query criteria to search for entries in the Audit Log that reference the selected object. When found, the resuttsdisplay in a separate Dynamicview. Find in Journal Opens a Query Parametersdialog box in which the Operator can enter parameters and/or modify the criteria to search for records of activity (messages) in the Journal that reference the selected object. When found. the resutts d splay in a separate Dynamic view. Enable Displays a Manual Action Edit dialog box that lets the Operator enable thisreader/keypad. Available onty d the Operators Entrance-side Privileges allow editing of these objects. Reader/Keypad Disable Displays a ManualAction Edit dialog box that lets the Operator disable this Reader/Keypad. Available onty if the Operators Entrance-side Privileges allow editing of these objects. Reader/Keypad Enable Exit-side Displays a Manual Action Edit dialog box that lets the Operator enable this Reader/Keypad. Available onty if the Operators Reader/Keypad Privileges allow editing of these objects. Disable Exit-side Displaysa ManualAction Edit dialog box that lets the Operator disable this Reader/Keypad. Available onty if the Operators Reader/Keypad Privileges allow editing of these objects. Enable the Displays a Manual Action Edit dialog box that lets the Operator enable this Request to Exit device. Available onty if the Request to Exit Operators Privileges allow editing of these objects. Disable the Displays a Manual Action Edit dialog box that lets the Operator Disable this Request to Exit device. Available** if the Request to Exit Operator's Privileges allow editing of these objects. Show Locked Displaysa dialog box that lets the Operator view the Cause List for the selected Door and any attached Readers. The Operator Causes can perform the following actions: • Lock the Door • Unlock the Door • Momentarity Unlock the Door • Enable Pin for a Reader • Disable Pin for a Reader These choices are available onty if the Operators Privileges allow editing of Door objects. See Figure 29 on Page 102 for an example of a Cause List for an STAR Door. 100 Chapter 0 C•CURE 9000 Monitoring Station Guide EFTA01226745 Non Hardware Status Door Status List Actions (continued) Action Description Show Displays a fist of Security Objects associated with this STAR or apC Door. For more information, see the C• CURE 9000 Association Getting Started Guide. Monitor Displays activity for the selected STAR and apC Door(s), and any Input, Output, Reader, and Trigger-with-target-Event chldren, on a Monitor Activity Viewer. For more information, see the C•CURE 9000 Getting Started Guide. Locking a Door To Lock a Door 1. Right-click the Door in the Door Status List and choose Lock... from the context menu. The Lock Door dialog box appears. 2. Type the time and date to lock the Door in the Start field, or click a to use the Calendar control to set the date. 3. Type the time and date to end the locked period for the Door in the End field, or click S to use the Calendar control to set the date. 4. Select the priority for this action in the Priority field. 5. Select the Time Zone on which to base the lock and unlock times. 6. Type a note for future reference in the Instructions field. 7. Click Save and Close to save your settings. Unlocking a Door To Unlock a Door Right-dick the Door in the Door Status List and choose Unlock_ from the context menu. The Unlock Door dialog box appears. 2. Type the time and date to unlock the Door in the Start field, or click V to use the Calendar control to set the date. 3. Type the time and date to end the unlocked period for the Door in the End field, or click 4 to use the Calendar control to set the date. 4. Select the priority for this action in the Priority field. 5. Select the Time Zone on which to base the lock and unlock times. 6. Type a note for future reference in the Instructions field. 7. Click Save and Close to save your settings. C•CURE 9000 Monitoring Station Guide Chapter 4 101 EFTA01226746 Non Hardware Status Momentarily Unlocking a Door To Momentarily Unlock a Door 1. Click the door in the door list to select it. 2. Right-click and choose Momentary Unlock. The door unlocks. An example of a Cause List that is displayed when you select Show Locked Causes in the Status List context menu for an iSTAR Door is shown in Figure 29 on Page 102. Figure 29: Cause List for iSTAR Door RectaDC J090 MAR Rs.det84041.-Cne 6 TAR Cceistiet Sian Irionalcn Cavort Stela axed, Nand. Lo:ked Ad Dwain Pnoth kw, l t.{a•ansy Used Reports Choose Non Hardware Status P. Reports from the Monitoring Station Explorer Bar to open the Status List -Report dialog box. The Status List - Report dialog box displays a list of reports. The list shows the Name, Description, Query Name, and Report Form Name of each Report. The dialog displays only the Reports to which your Privileges give you access. The Status List - Report dialog box is a Dynamic View. You can sort, filter, group, and print the list. See the C•CURE 9000 Data Views Guide for more information on Dynamic Views. Report Status List Actions You can select and right-click a Report in the Status list to open the context menu and perform the actions listed in Table 30 on Page 103, depending on your Privileges. 102 Chapter< C•CURE 9000 Monitoring Station Guide EFTA01226747 Non Hardware Status Table 30: Report Status List Actions Action Description Edit Opens the Reports Editor for editing the Report settings. Available only if the Operator's Privileges allow editing of Report objects. Popup Opens a floating dialog box that displays the Report as a Report Result. View Delete Deletes the selected Report from the database. Available only if the Operator's Privileges alow deletion of Report objects. Set Displays a dialog box that lets the Operator choose a property of the selected Report and change that propertys value. Available only Property if the Operator's Privileges alow editing of Door objects. Add to Displays a dialog box that lets the Operator add this Report to a Report Group. Available only if the Operator's Privileges allow editing Group of Report objects and Groups. Export Opens an Export window to allow the Operator to save the object as an .xmlor .csv format Me. See Exporting a Selection from a Selection Status Liston Page 96. Find in Opens a Query Parameters dialog box in which the Operator can enter prompts and/or modify the query aiteria to search for entries Audit Log in the Audit Log that reference the selected object. When found, the results display in a separate Dynamic view. Find in Opens a Query Parameters dialog box in which the Operator can enter parameters and/or modify the criteria to search for records of Journal activity (messages) in the Journal that reference the selected object. When found, the results display in a separate Dynamicview. Run on Click Run on Server to start the report running in background. The finished report is saved and is accessible as a Report Result. Server Find Click this selection to open a Dynamic View that lists the Report Results for this Report. Each Report Result is a saved copy of this Results Report that was run and saved previously. Change Allows an Operator with appropriate permissions to assign an object and its child objects to a different partition. Refer to the chapter Partition on Partition in the C•CURE 9000 Software Configuratbn Guide. Show Displays a list of Security Objects associated with this Report. For more information. see the C•CURE 9000 Getting Started Guide. Association Dynamic Views Choose Non Hardware StatusP.Dynamic Views from the Monitoring Station Explorer Bar to open the Status List - Dynamic View dialog box. The Status List - Dynamic View dialog box displays a list of Dynamic Views. The list shows the Name and Description for each Dynamic View. The dialog displays only the Dynamic Views to which your Privileges give you access. You can sort, filter, group, and print the list. See the C•CURE 9000 Data Views Guide for more information on Dynamic Views. Dynamic Views Status List Actions You can select and right-click a Dynamic View in the Status list to open the context menu and perform the actions listed in Table 31 on Page 104, depending on your Privileges. C•CURE 9000 Monitoring Station Guide Chapter< 103 EFTA01226748 Non Hardware Status Table 31: DynamicViews Status List Actions Action Description Edit Opens the Dynamic Views Editor for editing the DynamicView settings. Available ony if the Operator's Privileges allow editing of Dynamic View objects. Popup Opens a floating dialog box that displays the Dynamic View. View Delete Deletes the selected Dynamic View from the database. Avabble only if the Operators Privileges allow deletion of Dynamic View objects. Set Displays a dialog box that lets the Operator choose a property of the selected DynamicView and change that propertys value. Property Available only if the Operator's Privileges allow editing of Dynamic View objects. Add to Displays a dialog box that lets the Operator add this Dynamic View to a DynamicView Group. Avaiable only d the Operators Privileges Group allow editing of Dynamic View objects and Groups. Export Opens an Export window to allow the Operator to save the object as an .xmlor .csv format fie. See Exporting a Selection from a Status Selection Liston Page 96. Find in Opens a Query Parameters dialog box in which the Operator can enter prompts and/or modify the query aiteria to search fa entries in Audit the Audit Log that reference the selected object. When found, the resultsdisplay in a separate Dynamic view. Log Find in Opens a Query Parameters dialog box in which the Operator can enter parameters and/or modify the criteria to search for records of Journal activity (messages) in the Journal that reference the selected object. When found, the results display in a separate Dynamic view. Change Alows an Operator with appropriate permissions to assign an object and its chid objects to a different partition. Refer to the chapter on Partition Partition in the C•CURE 9000 Software Configuration Guide. Operators Choose Non Hardware Status IP. Operators from the Monitoring Station Explorer Bar to open the Status List - Operator dialog box. The Status List - Operator dialog box displays a list of Operators. The list shows the Name and Description for each Operator. The dialog displays only the Operators to which your Privileges give you access. The Status List - Operator dialog box is a Dynamic View. You can sort, filter, group, and print the list. See the C•CURE 9000 Data Views Guide for more information on Dynamic Views. Operator Status List Actions You can right-click an Operator in the Status list to open the context menu and perform the actions listed in Table 32 on Page 104, depending on your Privileges. Table 32: Operator Status List Actions Action Description Edit Opens the Operator Editor for editing the Operator settings. Available on y if the Operators Privileges allow editing of Operator objects. 104 Chapter 4 C•CURE 9000 Monitoring Station Guide EFTA01226749 Non Hardware Status Operator Status List Actions (continued) Action Description Delete Deletes the selected Operator from the database. Available onty if the Operator's Privileges allow deletion of Operator objects. Set Displays a dialog box that lets the Operator choose a property of the selected Operator and change that property's value. Available onty Property if the Operators Privileges allow editing of Operator objects. Add to Displays a dialog box that lets the Operator add this Operator to an Operator Group. Available onty if the Operator's Privileges albw Group editing of Operator objects and Groups. Export Opens an Export window to allow the Operator to save the object as an .xmlor .csv format file. See Exporting a Selection from a Status Selection List on Page 96. Find in Opens a Query Parameters diabg box in which the Operator can enter prompts and/or modify the query criteria to search for entries in Audit the Audit Log that reference the selected object. When found, the results display in a separate Dynamic view. Log Find in Opens a Query Para meters dialog box in which the Operator can enter parameters and/or modify the criteria to search for records of Journal activity (messages) in the Journal that reference the selected object. When found, the results display in a separate Dynamic view. Change Allows an Operator with appropriate permissions to assign an object and itschild objects to a different partition. Refer to the chapter on Partition Partition in the C•CURE 9000 Software Configuration Guide. Manual Actions Choose Non Hardware Status O. Manual Actions from the Monitoring Station Explorer Bar to open the Status List - Manual Action dialog box. The Status List - Manual Action dialog box displays a list of Manual Actions and their current states. The list shows the Start Time, End Time, Priority, Operator Name, instructions, Status, and Target for each Manual Actions. The dialog displays only the Manual Actions to which your Privileges give you access. Manual Action Status List Definitions Table 33 on Page 105 shows the fields that appear on the Manual Actions Status List dialog box. Table 33: Manual Action Status List Definitions Action Description Start Time Displays the start time for this manual action. End Time Displays the end time for this manual action. Priority Displays the priority for this manual action. Operator Displays the Operator name for this manual action. Name Instructions Displays the Instructions for this manual action. The Instructions are entered on the Event Messages tab in the Instructions to display on Event Monitorfield. Status Displays the status of the manual action. C•CURE 9000 Monitoring Station Guide Chapter 4 105 EFTA01226750 Non Hardware Status Manual Acton Status List Definitions (continued) Action Description Target Displays the name of the object that is the target of the manualaction. Partition Indicates the partition where the object resides. The Status List - Manual Action dialog box is a Dynamic View. You can sort, filter, group and print the list. See the C• CURE 9000 Data Views Guide for more information on Dynamic Views. Manual Action Status List Actions You can select and right-click a Manual Action in the Status list to open the context menu and perform the actions listed in Table 34 on Page 106, depending on your Privileges. Table 34: ManualAction Status List Actions Action Description Details Opens a Manual Actions Details dialog box for this Manual Action. This dialog box lists the State. Action. Start and End Time (From and To). Priority. and the User (Operator) who performed the manualaction. Any instructions entered by the Operator are listed as wel. Cancel Click to Cancel this Manual Action. This change is logged in the Activity Viewer as a Manual Action. If Manual Action Challenge is enabled and you attempt a manual action in the NOTE Monitoring Station, a Manual Action Credentials Request dialog box appears. You must enter the user name and password of a privileged user and click the Login button on this dialog box to complete the manual action. See Manual Action Challenge on Page 70 for more information. Events Choose Non Hardware Status P.Events from the Monitoring Station Explorer Bar to open the Status List -Event dialog box. The Status List - Event dialog box displays a list of events and their current states. The list shows the Name, Description, Active Status, and Armed Status for each Event. The dialog displays only the Events to which your Privileges give you access. The Status List - Event dialog box is a Dynamic View. You can sort, filter, group and print the list. See the C•CURE 9000 Data Views Guide for more information on Dynamic Views. You can perform the action on events in the Event Viewer as follows: ■ Viewing Event Details - see Event Details on Page 53 ■ Viewing the Event Cause List - see Viewing the Event Cause List on Page 62. 108 Chapter < C•CURE 9000 Monitoring Station Guide EFTA01226751 Non Hardware Status Event Status List Actions You can select and right-click on a Event in the Status list to open the context menu and perform the actions listed in Table 35 on Page 107, depending upon your Privileges. Table 35: Event Status List Actions Action Description Edit Opens the Events Editor for editing the Event settings. Available only if the Operators Privileges allow editing of Event objects. Popup Opens a Floating dialog box that displays the Event. View Delete Deletes the selected Event from the database. Available only if the Operator's Privileges allow deletion of Event objects. Set Displays a dialog box that lets the Operator choose a property of the selected Event and change that property's value. Available only Property if the Operators Privileges allow editing of Event objects. Add to Displays a dialog box that lets the Operator add this Event to a Group. Available only if the Operators Privileges allow editing of Event Group objects and Groups. Export Opens an Export window to allow the Operator to save the object as an .xmlor .csv format file. See Exporting a Selection from a Selection Status List on Page 96. Find in Opens a Query Parametersdialog box in which the Operator can enter prompts and/or modify the querycriteria to search for entries Audit Log in the Audit Log that reference the selected event. When found, the results display in a separate Dynamic view. Find in Opens a Query Parametersdialog box in which the Operator can enter parameters and/or modify the criteria to search for recordsof Journal activity (messages) in the Journal that reference the selected event. When found, the resultsdisplay in a separate Dynamic view. Activate Select Activate to manually aclivate the Output. This change is logged in the Activity Viewer as a Manual Action. Deactivate Select Deactivate to ma nualty deactivate the Output. T his cha nge is logged in the ActivityViewer as a Ma nua lAction. Arm Select Arm to manually arm the Event. This change is logged in the ActivityViewer as a Manual Action. Disarm Select Disarmto manually disarm the Event. This change is logged in the ActivityViewer as a Manual Action. Show Select Show Active Causes to open a Cause List that displays the state of the Event and provides two manual action buttons: Active • Activate to set the Event to Active. Causes • Deactivate to set the Event to inactive. Show Select Show Armed Causes to open a Cause List that displays the state of the Event and provides hvo manual action buttons: Armed • Arm to manually arm the Event. This change is logged in the Activity Viewer as a Manual Action. Causes • Disarm to ma nualty disarm the Event. This change is logged in the ActivityViewer as a Manual Action. Details Opens an Event Details dialog box that ISMthedetails for the event. and provides a toolbar for taking action to Acknowledge, Silence. Reset. log the Event,or see the recorded video or map associated with the event. You can also See Event Details on Page 53 for more information. Change Allows an Operator with appropriate permissions to assign an object and itschild objects to a different partition. Refer to the chapter Partition on Partition in the C•CURE 9000 Software Configuration Guide. C•CURE 9000 Monitoring Station Guide Chapter 4 107 EFTA01226752 Non Hardware Status Event Status List Actions (continued) Action Description Show Displays a list of Security Objects associated with this Event. For more information, see the C• CURE 9000 Getting Started Guide. Association Monitor Displays activity for the selected Event(s) on a Monitor ActivityViewer. For more information, see the C• CURE 9000 Getting Started Guide. Maps Choose Non Hardware Status Maps from the Monitoring Station Explorer Bar to open the Status List -Maps dialog box. The Status List - Maps dialog box displays a list of Maps. The dialog displays only the Maps to which your Privileges give you access. The Status List - Maps dialog box is a Dynamic View. You can sort, filter, group and print the list. See the C• CURE 9000 Data Views Guide for more information on Dynamic Views. Map Status List Actions You can select and right-click a Map in the Status list to open the context menu and perform the actions listed in Table 36 on Page 108, depending on your Privileges. Table 36: Maps Status List Actions Action Description Edit Opens the Maps Editor for editing the Map settings. Available on ty if the Operator's Privileges a lbw editing of Map objects. Popup Opens a Floating dialog box that displays the Map. View Delete Deletes the selected Map from the database. Available onty if the Operators Privileges allow deletion of Map objects. Set Displays a dialog box that lets the Operator choose a property of the selected Map and change that property's value. Available on ty if Property the Operators Privileges allow editing of Map objects. Add to Displays a dialog box that lets the Operator add this Map to a Group. Available on ty if the Operators Privileges allow editing of Map Group objects and Groups. Export Opens an Export window to allow the Operator to save the object as an .xmlor .csv format file. See Exporting a Selection from a Status Selection List on Page 96. Find in Opens a Query Para meters dialog box in which the Operator can enter prompts and/or modify the queryaiteria to search for entries in Audit the Audit Log that reference the selected object. When found, the results display in a separate Dynamic view. Log Find in Opens a Query Parameters dialog box in which the Operator can enter parameters and/or modify the criteria to search for records of Journal activity (messages) in the Journal that reference the selected object. When found, the resuttsdisplay in a separate Dynamicview. Change Allows an Operator with appropriate permissions to assign an object and its child objects to a different partition. Refer to the chapter on Partition Partition in the C.CURE 9000 Software Configuration Guide. 108 Chapter 4 C•CURE 9000 Monitoring Station Guide EFTA01226753 Non Hardware Status Groups Choose Non Hardware Status Groups from the Monitoring Station Explorer Bar to open the Status List - Group dialog box. The Status List - Group dialog box displays a list of Group Types, and within each one is a list of the groups it contains. The list of groups within a type category shows the GroupType, Name, Description, and Partition for each Group. The dialog displays only the groups to which your Privileges give you access. The Status List - Group dialog box is a Dynamic View. You can sort, filter, group, and print the list. See the C• CURE 9000 Data Views Guide for more information on Dynamic Views. Group Status List Actions You can double-click an item in the list to activate the default action for Groups, which is to open the Group Editor for the object. You can add or remove objects from the Group, depending upon your Privileges. Right-click a Group in the Status list to open a context menu and perform actions that are appropriate to the Group, depending on your Privileges. For example, a Group of Doors provides context menu access to actions that are appropriate for Doors. However, not all Groups have a context menu; some Groups do not support any actions. Elevators Choose Non Hardware Status IN-Elevators from the Monitoring Station Explorer Bar to open the Status List - Elevator dialog box. The Status List - Elevator dialog box gives a list of all Elevators configured in the system. The list shows the Name, Description, and Communications Status of each Elevator. The dialog box displays only the elevators to which your Privileges give you access. The Status List - Elevator dialog box is a Dynamic View. You can sort, filter, group, and print the list. See the C• CURE 9000 Data Views Guide for more information on Dynamic Views. Elevator Status List Actions You can select and right-click an Elevator in the Status list to open the context menu and perform the actions listed in Table 37 on Page 109, depending upon your Privileges. Table 37: Elevator Status List Actions Action Description Edit Opens the Elevator Editor for editing the Elevator settings. Available only if the Operators Privileges allow editing of Elevator objects. Delete Deletes the selected Elevator from the database. Available only if the Operators Privileges allow deletion of Elevator objects. Set Displays a dialog box that lets the Operator choose a property of the selected elevator and change that property's value. Available Property only if the Operators Privilegesallow editing of elevator objects. C•CURE 9000 Monitoring Station Guide Chapter 4 109 EFTA01226754 Non Hardware Status Elevator Status List Actions (continued) Action Description Add to Displays a dialog box that lets the Operator add this Elevator to a Group. Available onty if the Operator's Privileges allow editing of Group Elevator objects and Groups. Export Opens an Export window to allow the Operator to save the object as an .xmlor .csv format file. See Exporting a Selection from a Selection Status List on Page 96. Find in Opens a Query Parametersdialog box in which the Operator can enter prompts and/or modify the querycriteria to search for entries Audit Log in the Audit Log that reference the selected object. When found, the results display in a separate Dynamic view. Find in Opens a Query Parameters dialog box in which the Operator can enter parameters and/or modify the criteria to search for records of Journal activity (messages) in the Journal that reference the selected object. When found, the resutts display in a separate Dynamic view. Enable PIN Select Enable PIN to ma nualty set the Elevator to require a PIN for access. T his cha nge is logged in the Activity Viewer as a Manual Action. Disable Select Disable PIN to ma nualty set the Elevator not to require a PIN for access. This change is logged in the Activity Viewer asa PIN ManualAction. Show Select Show Enable PIN Causes to open a Cause List that displays the state of the Elevator and provides two manual action Enable PIN buttons: Causes • Enable PIN to set the Elevator to require a PIN for entry. • Disable PIN to set the Elevator to not require a PIN for entry. Buttons Select Buttons to Open the Status List- Buttons for this Elevator. You can right click one or more Buttons in the list to: • Activate - Select to manualty aclivate the Output. This opens an Activate Output dialog box for this button. You can set the Start time, Time Zone, and add typed instructions, then click Save and Close to perform this action. This change is logged in the Activity Viewer asa ManualAction. • Deactivate - Select to manualty deactivate the Output. This opens a Deactivate Output dialog box for this button. You can set the Start time, Time Zone, and add typed instructions, then click Save and Close to perform this action. This change is logged in the Activity Viewer asa Manual Action. • Pulse - Momentarity sets the Output to Active for a previousty specified length of time. A system administrator configures the Pulse duration of the pulse in the Administration application. • Export Selection - Opens an Export window to allow the Operator to save the object as an .xml format file. • Find in Audit Log- Opens a Query Parameters dialog box in which the Operator can enter prompts and/or modify the query criteria to search for entries in the Audit Log that reference the selected object. When found, the resutts display in a separate Dynamic view. Show Displays a list of Security Objects associated with this STAR or apC Elevator. For more information. see the C• CURE 9000 Getting Association Started Guide. Monitor Displays activity for the selected STAR and apC Elevator(s), and any Floor, Reader, and Trigger-with-target-Event children, on a Monitor Activity Viewer. For more information, see the C•CURE 9000 Getting Started Guide. Areas Choose Non Hardware Status Areas from the Monitoring Station Explorer Bar to open the Status List - Area dialog box. The Status List - Area dialog box gives a list of all Areas configured in the system. The list shows the Name, Description, and Partition Name of each Area. The dialog box displays only the Areas to which your Privileges give you access. 110 Chapter 4 C•CURE 9000 Monitoring Station Guide EFTA01226755 Non Hardware Status The Status List - Area dialog box is a Dynamic View. You can sort, filter, group, and print the list. See the &CURE 9000 Data Views Guide for more information on Dynamic Views. Area Status List Actions You can select and right-click an Area in the Status list to open the context menu and perform the actions listed in Table 38 on Page 111, depending upon your Privileges. Table 38: Area Status List Actions Action Description Edit Opens the Area Editor for editing the Area settings. Available only if the Operator's Privileges allow editing of Area objects. Delete Deletes the selected Area from the database. Available only if the Operator's Privileges allow deletion of Area objects. Set Property Displays a dialog box that lets the Operator choose a property of the selected Area and change that propertys value. Available onty if the Operator's Privileges allow editing of Area objects. Add to Group Displays a dialog box that lets the Operator add this Area to a Group. Available only if the Operators Privileges allow editing of Area objects and Groups. Export Selection Opens an Export window to allow the Operator to save the object as an .xmlor .csv format file. See Exporting a Selection from a Status List on Page 96. Find in Audit Log Opens a Query Parameters dialog box in which the Operator can enter prompts and/or modify the query criteria to search for entries in the Audit Log that reference the selected object. When found, the results display in a separate Dynamic view. Find in Journal Opens a Query Parameters dialog box in which the Operator can enter parameters and/or modify the criteria to search for recordsof activity (messages) in the Journal that reference the selected object. When found, the resuttsdisplay in a separate Dynamic view. Display Opens a Dynamic View that displays the Personnel currently in the Area.You can only select one Area from the list at a time to Personnel in Display Personnel in Area. See Viewing Personnel in Area on Page 112. Area Display Opens a Dynamic View that displays the Personnel Groups currently °only ured for the Area. You can only select one Area Occupancy from the list at a time to Display Occupancy Personnel Groups. See Viewing Personnel GroupsAssociated with Area on Page Personnel 112.) Groups Clear Area Returns the personnelcount for allAreas, including in Area PersonnelGroups, to 0 (zero). Counts Show Opens an Occupancy Mode Cause List dialog box for the Area. (See Viewing the Occupancy Mode for an Area on Page 113.) Occupancy Mode Causes Remove All Click this menu selection to dear all Personnel from the Area(s), returning all Personnel, Visitor, and Escort counts to 0 (zero). Personnel from NOTE: This action requires a confirmation, but does not grace the Personnel removed from the Area. In addition, it warns you Area that: - Counts may not be accurate if there are actually personnel in the Area(s) when you perform the action. - The action may cause unexpected results if the Area(s) is configured for Occupancy or antipassback. Show Displays a list of Security Objects associated with this STAR Area. For more information, see the C•CURE 9000 Getting Association Started Guide. C•CURE 9000 Monitoring Station Guide Chapter 4 111 EFTA01226756 Non Hardware Status Area Status List Actions (continued) Action Description MondOr Displays activity for the selected iSTAR Area(s), and any Door and Trigger-with-target-Eyent children. on a Monitor Activity Viewer. For more information, see the C•CURE 9000 Getting Started Guide. Viewing Personnel in Area You can select an iSTAR Cluster Area on the Status List and display a list of the Personnel currently in the Area. To View the Personnel in an Area 1. On the Status List - Area dialog box, right-click an iSTAR Cluster Area in the list to open the iSTAR Cluster Area Context menu. 2. Click Display Personnel in Area. A list such as that shown in the example in Figure 30 on Page 112 displays. Figure 30: Personnel List for STAR Cluster Area • Personnel in Area www• - )7 13. CO."? Drag columns io 9r00e bY hero Nam Bat AM.. Cap/0W: Moot. Mn CelolDelesal Eloise Cakitelevil By default, the Dynamic View shows the Person's name and the Area Name. You can also right-click any column heading to view a list of other available Personnel fields that can display as columns, such as Antipassback Exempt or Escort. If new Personnel are granted access and enter the Area while this Dynamic View is open, the list updates automatically. For more information, see the Dynamic Views chapter in the C•CURE 9000 Data Views Guide. Viewing Personnel Groups Associated with Area You can select an iSTAR Cluster Area on the Status List and display a list of the Personnel Groups currently configured for the Area. To View the Personnel Groups for an Area 1. On the Status List - Area dialog box, right-click an iSTAR Ouster Area in the list to open the iSTAR Ouster Area Context menu. 2. Click Display Occupancy Personnel Groups. A list such as that shown in the example in Figure 31 on Page 113 displays. 112 Chapter 4 C•CURE 9000 Monitoring Station Guide EFTA01226757 Non Hardware Status Figure 31: Personnel Group List for STAR Cluster Area ° la Penceriel Gimp Heine Perscrne Car/ 1.1,crat Occcarcy Last Matto,0«wercy Lint Nee Patcenel Gimp 3 Pewit! 0 < 2 610tasea2Petal Peetcfnel Growl Pelial 0 3 6TARive421DelsAl By default, the Dynamic View shows the Personnel Group's name, the Personnel Count, the Maximum and Minimum Occupancy Limits, and the Area Name. You can also use the Set Properly option on the right-click context menu to reset the Personnel Count for an Area Personnel Group. For more information, see the Dynamic Views chapter in the C•CURE 9000 Data Views Guide. Viewing the Occupancy Mode for an Area You can select an iSTAR Ouster Area on the Status List and display a list of the causes for the Area's current Occupancy Mode. To View the Occupancy Mode for an Area 1. On the Status List - Area dialog box, right-click an iSTAR Ouster Area in the list to open the iSTAR Ouster Area Context menu. 2. Click Show Occupancy Mode Causes. A list such as that shown in the example in Figure 32 on Page 113 displays. Figure 32: Occupancy Mode Cause List for iSTAR Cluster Area Cane W • C JL, ic• EdV Set counvg al seat Entle Caring Only Malt slat tilt/ OM By default, the Dynamic View shows the Cause, the Action, the Date and Time and the Priority of the Action. The causes are listed in order of priority, except when the priorities are equal —in which case they are listed by time. C•CURE 9000 Monitoring Station Guide Chapter< 113 EFTA01226758 Non Hardware Status Intrusion Zones Choose Non Hardware Status Intrusion Zones from the Monitoring Station Explorer Bar to open the Status List - Intrusion Zone dialog box. The Status List - Intrusion Zone dialog box gives a list of all Enabled Intrusion Zones configured in the system. Intrusion Zones that are not enabled are not shown. The list shows the Name, Description, and Communications Status of each Intrusion Zone. The dialog box displays only the Intrusion Zones to which your Privileges give you access. The Status List - Intrusion Zone dialog box is a Dynamic View. You can sort, filter, group, and print the list. See the C•CURE 9000 Data Views Guide for more information on Dynamic Views. Intrusion Zone Status List Actions You can select and right-click an Intrusion Zone in the Status list to open the context menu and perform the actions listed in Table 39 on Page 114, depending upon your Privileges. Table 39: Intrusion Zone Status ListActions Action Description Edit Opens the Intrusion Zone Editor for editing the Intrusion Zone settings. Available only d the Operator's Privileges a lbw editing of Intrusion Zone objects. Delete Deletes the selected Intrusion Zone from the database. Available only if the Operators Privileges a lbw deletion of Intrusion Zone objects. Set Displaysa dialog box that lets the Operator choose a property of the selected Intrusion Zone and change that property's value. Property Available only if the Operators Privileges allow editing of Intrusion Zone objects. Add to Displays a dialog box that lets the Operator add this Intrusion Zone to a Group. Avalable only if the Operators Privileges a lbw editing Group of Intrusion Zone objects and Groups. Export Opensan Export window to allow the Operator to save the object asan.xmlor .csv format fie. See Exporting a Selection from a Selection Status List on Page 96. Find in Opens a Query Parameters dialog box in which the Operator can enter prompts and/or modify the query criteria to search for entries Audit Log in the Audit Log that reference the selected object. When found, the results display in a separate Dynamic view. Find in Opensa Query Parametersdialog box in which the Operator can enter parametersand/or modify the aiteria to search for records of Journal activity (messages) in the Journal that reference the selected object. When found, the results display in a separate Dynamic view. Display Opens a Dynamic View that shows a list of al Doors and Inputs that are defined as part of the Intrusion Zone. You can only select one Doors and Intrusion Zone from the list at a time to Display Doors and Inputs. See Viewing Doors/Inputs for an Intrusion Zone on Page 114. Inputs Monitor Displaysactivity for the selected Intrusion Zone(s), and any Door, Input, and Trigger-with-target-Event chidren, on a Monitor Activity Viewer. For more information, see the C•CURE 9000 Gelling Started Guide. Viewing Doors/Inputs for an Intrusion Zone You can select an Intrusion Zone on the Status List - Intrusion Zone dialog box and display lists of its Doors and Inputs with relevant Intrusion Status and other information. 114 Chapter< C•CURE 9000 Monitoring Station Guide EFTA01226759 Non Hardware Status The Status List - Intrusion Zone dialog box for both iSTAR Doors and iSTAR Inputs allow NOTE you to add a column that names the Intrusion Zone to which the Doors/Inputs belong. To View an Intrusion Zone's Doors/Inputs 1. On the Status List - Intrusion Zone dialog box, right-click an iSTAR Intrusion Zone in the list to open the iSTAR Intrusion Zone Context menu. 2. Click Display Door and Inputs. The lists such as those shown in the example in Figure 33 on Page 115 display. Figure 33: Doorsand Inputs Ustfor ISTAR Intrusbn Zone I— Doers and Input. el I/ 4TARI Court 2 et to co.s., Von DimeS4ii• Sias dthelke oft Itaita2a* • Ittv Ord Hong 0022 CPS Plat •••••• - V <wit 2 22.0 W..", to 9.[...p /SSW. Scemits SUM And dilapidate IlliablZere • 6IrcnOoleil Twee Mary Unglabsd NO accicatie 61/112call Moan, Nerd ♦ avast', The screen displays a Dynamic View list of the selected Intrusion Zone's Doors on the top and a Dynamic View list of its Controlled/Monitored Inputs on the bottom. By default, the Dynamic Views show the name of the Door (s)/Input(s) and their Intrusion Zone Status. The Dynamic Views have the fields described in Table 40 on Page 115. • You can sort, filter, and group items in the lists. • You can also right-click any column heading to view a list of other available Door/Input fields that can display as columns. If new Doors/Inputs are added to the zone while this Dynamic View is open, the list updates automatically. For more information, see the Dynamic Views chapter in the C• CURE 9000 Data Views Guide. Table 40: Doors and Inputsof STAR Intrusion Zone Fields Fields Description (Doors) Name Door system name Open Status Open Closed Status of the Door in the Intrusion Zone Normal Offnor mai (would violate zone if zone were armed) Not Applicable (host may not be communicating wan Controller) C•CURE 9000 Monitoring Station Guide Chapter 4 115 EFTA01226760 Non Hardware Status Doors and Inputs of STAR Intrusion Zone Fields (continued) Fields Description (Inputs — Controlled & Monitored) Name Input system name Active Status Active Inactive Supervision Status Uninitiated Supervision Error or specific error, such as Open Loop, Line Fault, etc. Status of the Input in the Intrusion Zone Controled Input: Normal Offnormal (would violate zone if zone were armed) Not Applicable (host may not be communicating with Controller) Monitored Input: always Not Applicable Guard Tours Choose Non Hardware StatusP.Guard Tours from the Monitoring Station Explorer Bar to open the Status List - Guard Tour dialog box. The Status List - Guard Tour dialog box displays a list of all enabled Guard Tours configured in the system. Guard Tours that are not enabled are not shown. The list shows the Name and Description of each Guard Tour. The dialog box displays only those Guard Tours to which your Privileges give you access. The Status List - Guard Tour dialog box is a Dynamic View. You can sort, filter, group, and print the list. See the C•CURE 9000 Data Views Guide for more information on Dynamic Views. Guard Tours Status List Actions You can select and right-click a Guard Tour in the Status list to open the context menu and perform the actions listed in Table 41 on Page 116, depending upon your Privileges. Table 41: Guard Tour Status list Actions Action Description Ealt Opens the Guard Tour Editor for editing the Guard Tour settings. Avalable only if the Operator's Privileges allow editing of Guard Tour objects. Delete Deletes the selected Guard Tour from the database. Avalable only if the Operator's Priviegesalow deletion of Guard Tour objects. Set Displays a dialog box that lets the Operator choose a property of the selected Intrusion Zone and change that property's value. Property Available only if the Operator's Privilegesallow editing of Intrusion Zone objects. Export Opens an Export window to allow the Operator to save the object as an.xmlor .csv format file. See Exporting a Selection from a Selection Status List on Page 96. 116 Chapter 4 C•CURE 9000 Monitoring Station Guide EFTA01226761 Non Hardware Status Guard Tour Status List Actions (continued) Action Description Find in Opens a Query Para meters dialog boxy which the Operator can enter prompts and/or modify the queryaiteria to search for entries Audit Log in the Audit Log that reference the selected object. When found, the resuttsdisplay in a separate Dynamic view. Find in Opens a Query Para meters dialog box in which the Operator can enter parameters and/or modify the aiteria to search for records of Journal activity (messages) in the Journal that reference the selected object. When found. the resultsdisplay in a separate Dynamic view. Start Click this menu selection to start the running of a Guard Tour. Guard Click this menu selection to open a Guard Tour Details dialog box. For more information. see 'Viewing Guard Tour Details' in the Tour Detad C•CURE 9000 Guard Tours Guide. Show Displays a list of Security Objects attariated with this Guard Tour. For more information. see the C.CURE 9000 Getting Started Association Guide. Monitor Displays activity for the selected Guard Tour(s). and Guard Tour Stop and Trigger-with-target-Event children. on a Monitor Activity Viewer. For more information, see the C•CURE 9000 Getting Started Guide. C•CURE 9000 Monitoring Station Guide Chapter 0 117 EFTA01226762 Hardware Status Hardware Status The Hardware Status menu on the Explorer Bar gives you the ability to quickly discover the status of a security object in C•CURE 9000. Each item on the Explorer Bar, when clicked, opens a list of all objects of that type, showing their status and other pertinent information. The following object types are available. ■ Controllers on Page 118 ■ Inputs on Page 119 ■ Outputs on Page 120 ■ Readers on Page 121 Controllers Choose Hardware Status10.Controllers from the Monitoring Station Explorer Bar to open the Status List - Controller dialog box. The Status List - Controller dialog box gives a list of all Controllers configured in the system. The list shows the Name, Description, Online Status, Certificate Signing Status, and Partition of each Controller. The dialog displays only the Controllers to which your Privileges give you access. The Status List - Controller dialog box is a Dynamic View. You can sort, filter, group and print the list. See the C•CUR£ 9000 Data Views Guide for more information on Dynamic Views. Controller Status List Actions You can right-click one or more Controllers in the Status list to open the context menu and perform the actions listed in Table 42 on Page 118, depending on your Privileges. Table 42: Controller Status ListActions Action Description Edit Opens the Controller Editor for editing the Controller settings. Available onty d the Operators Privieges a low editing of Controller objects. Delete Deletes the selected Controller from the database. Available only if the Operators Privileges allow deletion of Controller objects. Set Displays a dialog box that lets the Operator choose a property of the selected Controller and change that property's value. Available Property only if the Operators Priviegesallow editing of Controller objects. Add to Displays a dialog box that lets the Operator add this Controller to a Group. Available only d the Operators Privileges a lbw editing of Group Controller objectsand Groups. Export Opens an Export window toalow the Operator to save the object as an .xmlor .csv format fie. See Exporting a Selection from a Selection Status Liston Page 96. Find in OpensaQuery Parameters dialog box in which the Operator can enter prompts and/or modify the query criteria to search for entries Audit Log in the Audit Log that reference the selected object. When found, the results display in a separate Dynamic view. 118 Chapter 4 C•CURE 9000 Monitoring Station Guide EFTA01226763 Hardware Status Controller Status List Actions (continued) Action Description Find in Opens a Query Parameters dialog box in which the Operator can enter parameters and/or modify the aiteria to seardi for records Journal of actisiity (messages) in the Journal that reference the selected object. When found, the results display in a separate Dynamic view. Connect Opens the Manualactionsdialog box. It is recommended that you set the Start and End time to maintain a connection fora minimum Dialup of hvo hours. Panel Update Alowsyou to download the most recent version of the iSTAR's firmware. Firmware NOTE: If you are using dial-up to update the firmware, you must manualty connect to the iSTAR before Update Firmware is visible in the context menu. Diagnostics Alowsyou to perform diagnostics when troubleshooting ISC controllers. This option opens a web page, providing you with the controller's status. You can also use the iSTAR Configuration Utiity (ICU) and select the same diagnostic system. Monitor Displays actisiity for the selected iSTAR Controler(s), and any Add-on Board, Door, Elevator, Input, Output, Reader, and Trigger- with-target-Event children, on a Monitor Activity Viewer. NOTE: Which Add-on Boardsdisplay on the Monitor—as welas which of their Input, Output, Reader, and Trigger-with-target- Event children—depends on the Controller type and what is turned on. For more information, see the C•CURE 9000 Getting Started Guide. Inputs Choose Hardware Status P.Inputs from the Monitoring Station Explorer Bar to open the Status List - Input dialog box. The Status List - Input dialog box gives a list of all Inputs configured in the system. The list shows the Name, Description, Active Status, and Partition of each Input. The dialog displays only the Inputs to which your Privileges give you access. The Status List- Input dialog box is a Dynamic View. You can sort, filter, group and print the list. See the C•CURE 9000 Data Views Guide for more information on Dynamic Views. Input Status List Actions You can select and right-click one or more Inputs in the Status list to open the context menu and perform the actions listed in Table 43 on Page 119, depending on your Privileges. Table 43: Input Status IJst Actions Action Description Edit Opens the Inputs Editor for editing the Input settings. Available only if the Operator's Privileges alow editing of Input objects. Delete Deletes the selected Input from the database. Available only if the Operator's Privileges alow deletion of Input objects. Set Displays a dialog box that lets the Operator choose a property of the selected Input and change that property's value. Available only if Property the Operator's Priviegesalow editing of Input objects. C•CURE 9000 Monitoring Station Guide Chapter 4 119 EFTA01226764 Hardware Status Input Status List Actions (continued) Action Description Add to Displaysa dialog box that lets the Operator add this Controller to a Group. Available onty if the Operators Privileges allow editing of Group Controller objects and Groups. Export Opens an Export window to allow the Operator to save the object as an .xmlor .csv format file. See Exporting a Selection from a Selection Status List on Page 96. Find in Opens a Query Parameters dialog box in which the Operator can enter prompts and/or modify the query criteria to search for entries Audit Log in the Audit Log that reference the selected object. When found, the resuttsdisplay in a separate Dynamicview. Find in Opens a Query Parameters dialog box in which the Operator can enter parameters and/or modify the criteria to search for records of Journal activity (messages) in the Journal that reference the selected object. When found, the resutts display in a separate Dynamic view. Arm Select Arm to ma nualty arm the Input. T his cha nge is logged in the Activity Viewer as a Manual Action. Disarm Select Disarm to manualtydisarm the Input. This change is logged in the ActivityViewer as a ManualAction. Show Select Show Armed Causes to open a Cause List that displays the state of the Input and provides two manual action buttons: Armed • Arm to ma nualty arm the Input. This change is logged in the Activity Viewer as a Manual Action. Causes • Disarmto ma nualty disarm the Input. This change is logged in the Activity Viewer as a Manual Action. Shunt For ISC inputs onty, shunt works like"disarming" an input, but there is no supervision monitoring. Shunt means the input is ignored. The Controller for the input must be enabled for this menu option to display. Unshunt For ISC inputs onty. unshunt works like "arming' an input by removing a previous shunt action. The Controller for the input must be enabled for this menu option to display. Show Displays a list of Security Objects associated with this STAR or apC Input. For more information, see the C• CURE 9000 Getting Association Started Guide. Monitor Displays aclivity for the selected STAR and apC Input(s), and any Trigger-with-target-Event children, on a Monitor ActiVity Viewer. For more information. see the C•CURE 9000 Getting Started Guide. Outputs Choose Hardware Status IIP.Outputs from the Monitoring Station Explorer Bar to open the Status List - Output dialog box. The Status List - Output dialog box gives a list of all Outputs configured in the system. The list shows the Name, Description, Active Status, and Partition of each Output. The dialog displays only the Outputs to which your Privileges give you access. The Status List - Output dialog box is a Dynamic View. You can sort, filter, group, and print the list. See the C•CLIRE 9000 Data Views Guide for more information on Dynamic Views. Output Status List Actions You can select and right-click one or more Outputs in the Status list to open the context menu and perform the actions listed in Table 44 on Page 121, depending on the output type and your Privileges. 120 Chapter 4 C•CURE 9000 Monitoring Station Guide EFTA01226765 Hardware Status Table 44: Output Status List Actions Action Description Edit Opens the Outputs Editor for editing the Output settings. Available onty if the Operator's Privileges allow editing of Output objects. Delete Deletes the selected Outputs from the database. Available only if the Operator's Privilegesalbw deletion of Output objects. Set Displaysa dialog box that lets the Operator choose a propertyof the selected Output and change that property'svalue. Available onty Property if the Operators Privileges allow editing of Output objects. Add to Displays a dialog box that lets the Operator add this Output to a Group. Available onty if the Operators Privileges allow editing of Group Output objects and Groups. Export Opens an Export window to allow the Operator to save the object as an .xmlor .csv format file. See Exporting a Selection from a Selection Status List on Page 96. Find in Opens a Query Parameters dialog box in which the Operator can enter prompts and/or modify the query criteria to search for entries Audit Log in the Audit Log that reference the selected object. When found, the results display in a separate Dynamic view. Find in Opens a Query Parameters dialog box in which the Operator can enter parameters and/or modify the criteria to search for records Journal of activity (messages) in the Journal that reference the selected object. When found, the results display in a separate Dynamic view. Activate Select Activate to manualty activate the Output. Thischange is logged in the Activity Viewer as a ManualAction. Deactivate Select Deactivate to ma nua ily deactivate the Output. This change is logged in the Activity Viewer as a Ma nua 'Action. Pulse Momentarity sets the Output to Active for a previousty specified length of time. A system administrator configures the Pulseduration of the pulse in the Administration application. Slow-Flash Sets the Output LED to Slow-Flash. (Available onty for ISC Outputs.) Momentary Sets the Output LED to Momentary Slow-Flash. (Available onty for ISC Outputs.) Slow-Flash Fast-Flash Sets the Output LED to Fast-Flash. (Available onty for ISC Outputs.) Momentary Sets the Output LED to Momentary Fast-Flash. (Available onty for ISC Outputs.) Fast-Flash Show Select Show Active Causes to open a Cause List that displays the state of the Output and provides three manual action buttons: Active • Activate to set the Output to Active. Causes • Deactivate to set the Output to Inactive. • Pulse to momentarity set the Output to Active for a previousty specified length of time. A system administrator configures the duration of the pulse in the Administration application. Show Displays a list of Security Objects associated with this STAR or apC Output. For more information, see the C•CURE 9000 Getting Association Started Guide. Monitor Displays activity for the selected STAR and apC Output(s) on a Monitor Activity Viewer. For more information, see the C• CURE 9000 Getting Started Guide. Readers Choose Hardware Status le•Readers from the Monitoring Station Explorer Bar to open the Status List - Reader dialog box. C•CURE 9000 Monitoring Station Guide Chapter 0 121 EFTA01226766 Hardware Status The Status List - Reader dialog box gives a list of all Readers configured in the system. The list shows the Name, Description, and Partition of each Reader. The dialog displays only the Readers to which your Privileges give you access. The Status List - Reader dialog box is a Dynamic View. You can sort, filter, group, and print the list. See the C•CURE 9000 Data Views Guide for more information on Dynamic Views. Reader Status List Actions You can select and right-click one or more Readers in the Status list to open the context menu and perform the actions listed in Table 45 on Page 122, depending on your Privileges. Table 45: Reader Status List Actions Action Description Edit Opens the Readers Editor for editing the Reader settings. Available only if the Operators Privileges allow editing of Reader objects. Delete Deletes the selected Reader from the database. Available only if the Operators Privileges allow deletion of Reader objects. Set Property Displays a dialog box that lets the Operator choose a property of the selected Reader and change that property's value. Available only if the Operators Privileges allow editing of Reader objects. Add to Group Displaysa dialog box that lets the Operator add this Reader toa Group. Available only if the Operators Privileges allow editing of Reader objects and Groups. Export Opensan Export window toalow the Operator to save the object asan .xmla .csv format fie. See Exporting a Selection from a Selection Status List on Page 96. Find in Audit Opens a Query Parameters dialog box in which the Operator can enter prompts and/or modify the query aiteria to search for Log entries in the Audit Log that reference the selected object. When found, the results display in a separate Dynamic view. Find in Journal Opens a Query Parameters dialog box in which the Operator can enter parameters and/or modify the aiteria to search for records of activity (messages) in the Journal that reference the selected object. When found, the results display in a separate Dynamicview. Enable PIN Select Enable PIN to manually set the Reader to require a PIN for access. This change is logged in the Activity Viewer asa ManualAction. Disable PIN Select Disable PIN to manually set the Reader not to require a PIN for access. This change is logged in the ActivityViewer asa ManualAction. Show Enable Select Show Enable PIN Causes to open a Cause List that displays the state of the Reader and provides hvo manual action PIN Causes buttons: • Enable PIN to set the Reader to require a PIN for entry. • Disable PIN to set the Reader to not require a PIN for entry. Enable/Disable Select Enable/Disable Keypad Command to open an Enable Keypad Commands dialog box allowing configuration of Keypad Keypad Command for the STAR Reader induding: Commands - Start and End Date and Time - Priority - Time Zone - Instructions 122 Chapter 4 C•CURE 9000 Monitoring Station Guide EFTA01226767 Hardware Status Reader Status List Actions (continued) Action Description Show Enable Select Show Enable Keypad Command Causes to open a Cause List that displays the state of the STAR Reader and Keypad provides hvo manual action buttons: Commands • Enable Keypad Command to set the Reader to require a Keypad Command for entry. • Disable Keypad Command to set the Reader to not require a Keypad Command for entry.. Show Selecting this context menu option willdisplay a list of Clearance Fitter Causes for STAR Readers. Clearance Fitter Causes Show D splays a list of Security Objects associated with this STAR or apC Reader. For more information. see the C• CURE 9000 Association Getting Started Guide. Monitor Displays activity for the selected STAR and apC Reader(s). and any Input. Output, and Trigger-with-target-Event children, on a Monitor Activity Viewer. For more information. see the C•CURE 9000 Getting Started Guide. CCURE 9000 Monitoring Station Guide Chapter 0 123 EFTA01226768 Video Video The Video Status menu on the Explorer Bar gives you the ability to quickly find out the status of a video security object in C•CURE 9000. Each item on the Explorer Bar, when clicked, opens a list of all objects of that type, showing their status and other pertinent information. With Video Servers, Cameras, Views, and Tours, you can right-click on a video object in the list of objects and choose Popup View to open a video viewer and directly view the camera, server, view, or tour. The following object types are available. ■ Video Servers on Page 124 ■ Video Cameras on Page 125 ■ Video Tours on Page 126 ■ CCTV Switches on Page 127 ■ CCTV Cameras on Page 128 ■ IP Cameras on Page 129 ■ Video Views on Page 130 Video Servers Choose Videoll•Video Servers from the Monitoring Station Explorer Bar to open the Status List - Video Server dialog box. The Status List - Video Server dialog box gives a list of all enabled Video Servers configured in the system (Video Server Templates are not shown). The list shows the Name, Description, Online Status, and Partition of each Video Server. The dialog displays only the Video Servers to which your Privileges give you access. The Status List - Video Server dialog box is a Dynamic View. You can sort, filter, group, and print the list. See the C•CURE 9000 Data Views Guide for more information on Dynamic Views. Video Servers Status List Actions You can right-click one or more Video Servers in the Status list to open the context menu and perform the actions listed in Table 46 on Page 124, depending on your Privileges. Table 46: Video Servers Status Ust Actbns Action Description Edit Opens the Video Server Editor for editing the Video Server settings. Available onty if the Operator's Privileges alow editing of Video Server objects. Popup Opens a Floating dialog box that displays the Video Server. View Delete Deletes the selected Video Server from the database. Available onty if the Operator's Privileges alow deletion of Video Server objects. 124 Chapter 4 C•CURE 9000 Monitoring Station Guide EFTA01226769 Video Video Servers Status List Actions (continued) Action Description Set Displays a dialog box that lets the Operator choose a property of the selected Video Server and change that property's value. Property Avaiable only if the Operator's Privileges allow editing of Video Server objects. Add to Displays a dialog box that lets the Operator add this Video Server to a Group. Available only if the Operator's Privileges allow editing Group of Video Server objects and Groups. Export Opens an Export window to allow the Operator to save the object as an .xmlor .csv format file. See Exporting a Selection from a Selection Status List on Page 96. Find in Opens a Query Parameters dialog box in which the Operator can enter prompts and/or modify the query aiteria to search for entries Audit Log in the Audit Log that reference the selected object. When found, the results display in a separate Dynamicview. Find in Opens a Query Parameters dialog box in which the Operator can enter parameters and/or modify the criteria to search for recordsof Journal activity (messages) in the Journal that reference the selected object. When found, the results display in a separate Dynamicview. Change Allows an Operator with appropriate permissions to assign an object and its ctid objects to a different partition. Refer to the chapter Partition on Partition in the C•CURE 9000 Software Configuration Guide. Show Displays a list of Security Objects associated with this Video Server. For more information, see the C•CURE 9000 Getting Started Association Guide. Video Cameras Choose Videoll•Cameras from the Monitoring Station Explorer Bar to open the Status List - Video Camera dialog box. The Status List - Video Camera dialog box gives a list of all configured Video Servers in the system, with their associated Video Cameras. Click the "+" icon to display the list of cameras. The list shows the Name, Description, and Partition of each Video Camera. The dialog displays only the Video Cameras to which your Privileges give you access. The Status List - Video Camera dialog box is a Dynamic View. You can sort, filter, group and print the list. See the C•CURE 9000 Data Views Guide for more information on Dynamic Views. Video Camera Status List Actions You can double-click to expand the objects in the Status list and right-click one or more Video Cameras to open the context menu and perform the actions listed Table 47 on Page 125, depending on your Privileges. Table 47: Video Camera Status List Actions Action Description Edit Opens the Video Cameras Editor for editing the Video Camera settings. Available only d the Operator's Privileges allow editing of Video Camera objects. Popup Opens a Floating dialog box that displays the Video Camera. View C•CURE 9000 Monitoring Station Guide Chapter 4 125 EFTA01226770 Vsleo Video Camera Status List Actions (continued) Action Description Delete Deletes the selected Video Camera from the database. Available onty d the Operator's Privilegesallow deletion of Video Camera objects. Set Displaysa dialog box that lets the Operator choose a property of the selected Video Camera and change that property's value. Property Avaiable only if the Operator's Privilegesallow editing of Video Camera objects. Add to Displaysa dialog box that lets the Operator add thisVideo Camera to a Group. Available onty d the Operator's Privileges allow editing Group of Video Camera objectsand Groups. Export Opens an Export window to allow the Operator to save the object as an .xmla .csv format file. See Exporting a Selection from a Setection Status List on Page 96. Find in Opens a Query Parameters dialog box in which the Operator can enter prompts and/or modify the query aiteria to search for entries Audit Log in the Audit Log that reference the selected object. When found, the results display in a separate Dynamic view. Find in Opens a Query Parameters dialog box in which the Operator can enter parameters and/or modify the aiteria to search for records of Journal activity (messages) in the Journal that reference the selected object. When found, the results display in a separate Dynamic view. Show Displays a kst of Security Objects associated with this Video Camera. For more information, see the C• CURE 9000 Getting Started Association Guide. Monitor Displays activity for the selected Video Camera(s) on a Monitor Activity Viewer. For more information, see the C• CURE 9000 Getting Started Guide. Video Tours Choose Videoflours from the Monitoring Station Explorer Bar to open the Status List - Video Tour dialog box. The Status List - Video Tour dialog box gives a list of all Video Tours configured in the system. The list shows the Name, Description, and Partition of each Video Tour. The dialog displays only the Video Tours to which your Privileges give you access. The Status List - Video Tour dialog box is a Dynamic View. You can sort, filter, group, and print the list. See the C•CURE 9000 Data Views Guide for more information on Dynamic Views. Video Tours Status List Actions You can right-click one or more Video Tours in the Status list to open the context menu and perform the actions listed in Table 48 on Page 126, depending on your Privileges. Table 48: Video Tours Status IJst Actions Action Description Edit Opens the Video Tours Editor for editing the Video Tour settings. Available only if the Operator's Privileges allow editing of Video Tour objects. Popup Opens a Floating dialog box that displays the Video Tour. View 126 Chapter 4 C•CURE 9000 Monitoring Station Guide EFTA01226771 Video Video Tours Status List Actions (continued) Action Description Delete Deletes the selected Video Tour from the database. Available only d the Operators Privileges allow deletion of Video Tour objects. Set Displays a dialog box that lets the Operator choose a property of the selected Video Tour and change that propertys value. Available Property only if the Operators Privileges allow editing of Video Tour objects. Add to Displays a dialog box that lets the Operator add this Video Tour to a Group. Available only d the Operators Privileges allow editing of Group Video Tour objects and Groups. Export Opens an Export window toalow the Operator to save the object as an .xmlor .csv format file. See Exporting a Selection from a Status Selection Liston Page 96. Find in Opens a Query Parametersdialog box in which the Operator can enter prompts and/or modify the query aiteria to search for entries in Audit the Audit Log that reference the selected object. When found, the results display in a separate Dynamic view. Log Find in Opens a Query Parametersdialog box in which the Operator can enter parameters and/or modify the criteria to seardi for records of Journal activity (messages) in the Journal that reference the selected object. When found, the results display in a separate Dynamic view. CCTV Switches Choose Videolo.CCTV Switch from the Monitoring Station Explorer Bar to open the Status List - CCTV Switch dialog box. The Status List - CCTV Switch dialog box gives a list of all CCTV Switches configured in the system. The list shows the Name, Description, Online Status, and Partition of each CCTV Switch. The dialog displays only the CCTV Switches to which your Privileges give you access. The Status List - CCTV Switch dialog box is a Dynamic View. You can sort, filter, group, and print the list. See the C• CURE 9000 Data Views Guide for more information on Dynamic Views. CCTV Switches Status List Actions You can right-click one or more CCTV Switches in the Status list to open the context menu and perform the actions listed in Table 49 on Page 127, depending on your Privileges. Table 49: CCTVSwitches Status List Actions Action Description Edit Opens the CCTV Switch Editor for editing the CCTV Switch settings. Avaiable only d the Operator's Pr wilegesailow editing of CCTV Switch objects. Delete Deletes the selected CCTV Switch from the database. Avaiable only if the Operators Privileges allow deletion of CCTV Switch objects. Set Displays a dialog box that letsthe Operator choose a property of the selected CCTV Switch and change that property's value. Avaiable Property only if the Operators Privileges allow editing of CCTV Switch objects. Add to Displays a dialog box that lets the Operator add this CCTV Switch to a Group. Avalable only if the Operators Privileges alow editing of Group CCTV Switch objects and Groups. C•CURE 9000 Monitoring Station Guide Chapter 4 127 EFTA01226772 Video CCTV Switches Status List Actions (continued) Action Description Export Opens an Export window to allow the Operator to save the object as an .xmla .csv format fie. See Exporting a Selection from a Status Selection List on Page 96. Find in Opens a Query Parameters dialog box in which the Operator can enter promptsand/or modify the query aiteria to search for entries in Audit the Audit Log that reference the selected object. When found, the results display in a separate Dynamic view. Log Find in Opens a Query Parameters dialog box in which the Operator can enter parameters and/or modify the aiteria to search for records of Journal activity (messages) in the Journal that reference the selected object. When found, the results display in a separate Dynamic view. Change Allows an Operator with appropriate permissions to assign an object and its child objects to a different partition. Refer to the chapter on Par titan Partition in the C• CURE 9000 Software Configuration Guide. CCTV Cameras Choose Video,- CCTV Camera from the Monitoring Station Explorer Bar to open the Status List- CCTV Camera dialog box. The Status List - CCTV Camera dialog box gives a list of all CCTV Cameras configured in the system. The list shows the Name, Description, Camera Number, and Partition of each CCTV Camera. The dialog displays only the CCTV Camera to which your Privileges give you access. The Status List - CCTV Camera dialog box is a Dynamic View. You can sort, filter, group, and print the list. See the C•CURE 9000 Data Views Guide for more information on Dynamic Views. CCTV Camera Status List Actions You can right-click on one or more CCTV Cameras in the Status list to open the context menu and perform the actions listed in Table 50 on Page 128, depending upon your Privileges. Table 50: CCTV Camera Status List Actions Action Description Edit Opens the CCTV Camera Editor for editing the CCTV Camera settings. Available only d the Operator's Privileges a lbw editing of CCTV Camera objects. Popup Opens a Floating dialog box that displays the CCTV Camera View. View Delete Deletes the selected CCTV Camera from the database. Available onty if the Operators Priviegesallow deletion of CCTV Camera objects. Set Displays a dialog box that lets the Operator choose a property of the selected CCTV Camera and change that propertys value. Property Avaiable only if the Operators Privileges allow editing of CCTV Camera objects. Add to DIsplaysa dialog box that lets the Operator add this CCTV Camera to a Group. Avadable only d the Operators Privileges a lbw editing Group of CCTV Camera objectsand Groups. 128 Chapter 4 C•CURE 9000 Monitoring Station Guide EFTA01226773 Video CCTV Camera Status List Actions (continued) Action Description Export Opens an Export window to allow the Operator to save the object as an .xmlor .csv format file. See Exporting a Selection from a Status Selection List on Page M. Find in Opens a Query Parameters dialog box in which the Operator can enter prompts and/or modify the query criteria to search for entries in Audit the Audit Log that reference the selected object. When found, the results display in a separate Dynamic view. Log Find in Opens a Query Para meters diabg box in which the Operate, Ca n enter parameters and/or modify the criteria to search for records of Journal activity (messages) in the Journal that reference the selected object. When found, the resutts display in a separate Dynamic view. Send to This is a numeric-onty field. The CCTV switch and camera must be configured in the Admin application for this menu option to function. Monitor When you select this option, enter the monitor number into the field and press the Enter key on the keyboard, the CCTV camera is called through the CCTV Matrix Switch to display on this external device's monitor output as entered. C•CURE 9000 controls onty the CCTVSwitch/Camera functionality; there is no direct CCTV video display within the C•CURE application. IP Cameras Choose Video'''.IP Cameras from the Monitoring Station Explorer Bar to open the Status List - IP Camera dialog box. The Status List - IP Camera dialog box gives a list of all IP Cameras configured in the system. The list shows the Name, Description, Camera Number, and Partition of each IP Camera. The dialog displays only the IP Camera to which your Privileges give you access. The Status List - IP Camera list is a Dynamic View. You can sort, filter, group, and print the list. See the &CURE 9000 Data Views Guide for more information on Dynamic Views. IP Cameras Status List Actions You can right-click on one or more IP Cameras in the Status list to open the context menu and perform the actions listed in Table 51 on Page 129, depending upon your Privileges. Table 51: IP Cameras Status List Actions Action Description Edit Opens the IP Camera Editor for editing the IP Camera settings. Available onty if the Operator's Privileges albw editing of IP Camera objects. Popup Opens a Floating dialog box that displays the IP Camera VIEW/. View Delete Deletes the selected IP Camera from the database. Available on ty if the Operator's Privileges a lbw deletion of IP Camera objects. Set Displaysa dialog box that lets the Operator choose a property of the selected IP Camera and change that property's value. Available Property onty if the Operators Privileges allow editing of IP Camera objects. Add to Displays a dialog box that lets the Operator add this IP Camera to a Group. Available onty if the Operator's Privileges alow editing of IP Group Camera objects and Groups. C•CURE 9000 Monitoring Station Guide Chapter 4 129 EFTA01226774 Video IP Cameras Status List Actions (continued) Action Description Export Opens an Export window to allow the Operator to save the object as an .xmlor .csv format file. See Exporting a Selection from a Status Selection List on Page 96. Find in Opens a Query Parameters dialog boxy which the Operator can enter prompts and/or modify the queryaiteria to search for entries in Audit the Audit Log that reference the selected object. When found, the resuttsdisplay in a separate Dynamic view. Log Find in Opens a Query Para meters dialog box in which the Operator can enter parameters and/or modify the criteria to search for records of Journal activity (messages) in the Journal that reference the selected object. When found, the resutts d'splay in a separate Dynamic view. Change Allows an Operator with appropriate permissions to assign an object and its child objects to a different partition. Refer to the chapter on Partition Partition in the C• CURE 9000 Software Configuration Guide. Video Views Choose Videoli•Views from the Monitoring Station Explorer Bar to open the Status List - Video View dialog box. The Status List - Video View dialog box gives a list of all Video Views configured in the system. The list shows the Name, Description, and Partition of each Video View. The dialog displays only the Video Views to which your Privileges give you access. The Status List - Video View dialog box is a Dynamic View. You can sort, filter, group, and print the list. See the C•CLJRE 9000 Data Views Guide for more information on Dynamic Views. Video Views Status List Actions You can right-click one or more Video Views in the Status list to open the context menu and perform the actions listed in Table 52 on Page 130, depending on your Privileges. Table 52: Video Views Status List Actions Action Description Edit Opens the Video Views Editor for editing the Video View settings. Available on ty if the Operator's Privileges albw editing of Video View objects. Popup Opens a Floating dialog box that displays the Video View. View Delete Deletes the selected Video View from the database. Available only if the Operator's Privileges a lbw deletion of Video View objects. Set Displays a dialog box that lets the Operator choose a propertyof the selected Video View and change that propertysvalue. Available Property only if the Operator's Privileges allow editing of WOO View Objects. Add to Displays a dialog box that lets the Operator add thisVideo View to a Group. Available onty if the Operators Privileges allow editing of Group Video View objects and Groups. Export Opens an Export window to allow the Operator to save the object as an .xmi or .csv format file. See Exporting a Selection from a Selection Status List on Page 96. 130 Chapter 4 C•CURE 9000 Monitoring Station Guide EFTA01226775 Video Video Views Status List Actions (continued) Action Description Find in Opens a Query Para meters dialog boxy which the Operator can enter prompts and/or modify the gueryaiteria to search for entries Audit Log in the Audit Log that reference the selected object. When found, the results display in a separate Dynamic view. Find in Opens a Query Para meters dialog box in which the Operator can enter parameters and/or modify the criteria to search for records of Journal activity (messages) in the Journal that reference the selected object. When found, the results d'splay in a separate Dynamic view. Show Displays a list of Security Objects associated with this Video View. For more information, see the C• CURE 9000 Getting Started Association Guide. C•CURE 9000 Monitoring Station Guide Chapter 0 131 EFTA01226776 ExternalApplications External Applications The Explorer Bar allows you to launch external applications. External Applications are configured for the Explorer Bar in the Application Layout by an Administrator. The Monitoring Station Operator can launch these applications, as needed, to perform tasks related to or supplementary to C•CURE 9000 Monitoring. Examples of applications that could be configured to launch from the Explorer Bar are the following: ■ An Email program ■ Windows Task Manager ■ Notepad ■ Other similar utilities. Launching an External Application To Launch an External Application 1. From the Monitoring Station, navigate to the Explorer Bar. 2. Under External Applications, click the name of the application you wish to launch. 3. The application launches in a separate window. 132 Chapter 4 C•CURE 9000 Monitoring Station Guide EFTA01226777 5 Monitoring Objects This chapter describes how to use the Object Viewer to monitor the status of system objects. In this chapter Object Viewer Overview 134 Object Viewer 135 C•CURE 9000 Monitoring Station Guide Chapters 133 EFTA01226778 Object Viewer Overview Object Viewer Overview An Object Viewer displays a specific C•CURE 9000 object that was selected when the Application Layout was designed. The Object is displayed in the Viewer for its object type. For example, a Map is displayed in the Map Viewer, while a Report Result is displayed in the Report Result Viewer. One of the main uses for the Object Viewer is to display Video Camera Views and Tours. Because you can display multiple tabs in a Pane, you could have multiple Video viewers in a single Pane, and switch between them by clicking the tabs. See the Video Monitoring Overview on Page 150 for more information. Notably, an Object Viewer that displays a Dynamic View of an object type allows you to open multiple objects in a Popup window. Example: If the Object Viewer displays a Dynamic View listing all Maps in the system, you can right-click to open a context menu, and choose Popup View to display any Map in the list. The following Objects can be displayed in an Object Viewer. Table 53: Object Viewer Selections Object Object Axis IP Camera Query Data Import Result Report Dynamic View Report Form Intellex Video Camera Report Result Intellex Video Server Vdeo Tour Maps Video View Partition VideoEdge Camera 134 Chapter 5 C•CURE 9000 Monitoring Station Guide EFTA01226779 Object Viewer Object Viewer An Object Viewer displays the view interface for an object. For example, an Object Viewer that is configured to show a Map object uses the Map Viewer interface and its associated controls to display the Map in the Monitoring Station. The Object that appears in an Object Viewer is specified in the Application Layout Editor. The Administrator designing the layout specifies the object type and the specific object that appears in the Viewer. Example: To show a map in the Object Viewer, you would configure the Viewer in the Application Layout Editor to contain the Map object type, and then select a specific Map object to display. Typically, the most common use for the Object Viewer is to display live video from Video objects. See the C•CURE 9000 Video Guide for more information. Figure 34 on Page 135 shows an example of a Monitoring Station Application layout that displays video in several Panes. Figure 34: Object Viewers In a Monitoring Station Layout If the Application layout and your privileges allow, you can change the way the Object Viewers are displayed in the Monitoring Station: ■ You can double-click the Object Viewer title bar to open the Viewer in a pop-up window that you can move anywhere on your display. See Floating a Pane on Page 27. ■ You can Auto hide the Viewer by docking it to the nearest side of the Application layout. See Docking a Pane on Page 26. ■ You can resize the Viewer's Pane in the Layout by dragging its sides. See Resizing a Pane on Page 26. For more information on these viewers and how to use them, see the online help for that object type. C•CURE 9000 Monitoring Station Guide Chapter 5 135 EFTA01226780 Object Viewer 136 Chapter 5 C•CURE 9000 Monitoring Station Guide EFTA01226781 6 Monitoring Access This chapter describes how to monitor access activities using the Swipe and Show Viewer. In this chapter Swipe and Show 138 Swipe and Show Legacy Viewer 139 Swipe and Show Default Viewers 143 C•CURE 9000 Monitoring Station Guide Chapter 6 137 EFTA01226782 Swipe and Show Swipe and Show The Swipe and Show viewer displays personnel portraits and cardholder information when an access attempt is made at a door or elevator configured for this control. This viewer can be used in combination with Video viewers that provide camera views of the doors or elevators configured for the Swipe and Show viewer, thus creating an effective way of monitoring access activity at multiple access points. When a Swipe and Show viewer is added to the Application Layout, the doors and elevators to be monitored and the type of activities to be monitored (Admitted and/or Rejected access) are configured in the Application Layout Editor. A Swipe and Show Viewer can be configured to contain multiple portrait images on a screen at a time. Viewers can be re-sized to match the size of the Monitoring Station screen. If the Application Layout and your privileges allow, you can change the way the Swipe and Show Viewer is displayed in the Monitoring Station: ■ You can double-click the Swipe and Show Viewer title bar to open the Viewer in a pop-up window that you can move anywhere on your display. Double-click the title bar again to return it to the layout. See Floating a Pane on Page 27. ■ You can Auto hide the Viewer by docking it to the nearest side of the Application Layout. See Docking a Pane on Page 26. ■ You can resize the Viewer's pane in the layout by dragging its sides. See Resizing a Pane on Page 26. For information about Swipe and Show Viewers, see: ■ Swipe and Show Legacy Viewer on Page 139 ■ Swipe and Show Default Viewers on Page 143 138 Chapter 6 C•CURE 9000 Monitoring Station Guide EFTA01226783 Swipe and Show Legacy Viewer Swipe and Show Legacy Viewer The Swipe and Show Legacy Viewer, shown in Figure 35 on Page 139, displays a single portrait at a time. The viewer also allows an operator to give displayed persons access to all antipassback areas - if they were denied entry. The Grace Personnel button allows an operator to give the displayed person access to all antipassback Areas —if they would have been denied entry. (See Grace Partition Tab on Page 140 for information about this tab and the 'grace all' capability.) Figure 35: Swipe and Show Legacy Viewer Swipe and Show Iliste'nfolTerGTace Partition Date Time: 12/4/20142:56:47 PM Area: Location: a ROC( Office Person: Paker. Joe Status: Admitted fletails gl ace Personnel Momentary Qplock &ea Lockout Grace APB Reset Card Grace ..11rpoot Group Table 54 on Page 139 provides the definitions for the Swipe and Show Legacy Viewer. Table 54: Swipe and Show Legacy Viewer Definitions Name Description Photo The Portrait of the person who swiped an access card at the door, taken from the person's Personnel record. C•CURE 9000 Monitoring Station Guide Chapter 6 139 EFTA01226784 Swipe and Show Legacy Viewer Swipe and Show Legacy Viewer Definitions (continued) Name Description Date Time The date and time of the access activity. Area The Area associated with the Door at which the activity occur red. Location The door or elevator at which the activity occurred. Person The name of the Person who swiped an access card at the door or elevator. Status The Activity status (for example. Admitted or Rejected) of the access request. Details Click this button to view the details of the person's Personnel record. Grace Personnel Click this button to grant a one-time access0race) through a door to this person who was denied access due to an antipassback violation. Momentary Unlock Click this button to perform a Momentary Unlock of the door this person attempted to access. Area Lockout Grace Click this button to clear all running Area Lockout timers for this person to allow him/her one-time access into all Area Lockout Target Areas that he/she is locked out of. APB Reset Card Click this button to reset the STAR Global Antipassback owner of this person's card when that STAR Controller isnot communicating. (The GlobalAPB owner of a personnelcard is the STAR Controller that makes the accessdecision to allow/not allow that person into the Area.) Grace Carpool Group This button performs a grace on all Personnelwithin a Carpool Group for antipassback for a specified time period. Iranian* These buttons albw the user to navigate through the 1000 most-recent Personnel records whose admits/rejects display on the viewer. IT Previous Item - Click to pause the viewer and view the previous Personnel admit. IC Next Item - Click to pause the viewer and view the next Personnel admit. w Pause Click Pause to freeze the viewer for 30 seconds. and changes the button to Resume. and If no other button is clicked within 30 seconds (or if Resume is pressed), the viewer resumes showing the most recent TT Resume item. IP Previous Reject- Pause the viewer and view the previous Personnel reject. IN Next Reject- Pause the viewer and view the next Personnel reject. Grace Partition Tab The Grace Partition tab, shown in Figure 36 on Page 141, displays a list of the Partitions in the system and allows you to grace Personnel denied access to an Antipassback Area/Area Lockout Target Area as well as to reset the iSTAR Global Antipassback owner of a person's card when the iSTAR owner is not communicating. An Operator with the appropriate permissions can do either of the following: 140 Chapter 6 C•CURE 9000 Monitoring Station Guide EFTA01226785 Swipe and Show Legacy Viewer ■ Click the Grace All Partitions button to grace all the Personnel in all the Partitions in the C•CURE 9000 system at one time. ■ Select one or more Partitions to grace the Personnel in those Partition(s) at one time. In an unpartitioned system, all Security Objects are in the 'Default' Partition. NOTE Consequently, applying Grace All to the Default Partition graces all Personnel in the C•CURE 9000 system. Figure 36: Swipe and Show Legacy Viewer - Grace Partition Tab Swipe and Show Swipe & Show race Partition Grace NI for NI Partitions Count 1 Drag columns to group by here Name Description Default Default System Partition You can also Grace MI from a Dynamic View of Partitions by selecting one or more Partitions, then NOTE right-clicking and choosing Grace All from the context menu. To Grace All Personnel in All Partitions In the Monitoring Station Swipe & Show viewer, click the Grace Partition tab. 2. Click the Grace All for All Partitions button. To Grace All Personnel in a Partition I. In the Monitoring Station Swipe & Show viewer, click the Grace Partition tab. C•CURE 9000 Monitoring Station Guide Chapter 6 141 EFTA01226786 Swipe and Show Legacy Viewer 2. Select one or more Partitions (using CTRL+Left-click), or a range of Partitions (using SHIFr+Left-click). 3. Right-click to display the context menu. 4. Select Grace All from the context menu. MI Personnel in the selected Partitions are graced (given a one-time exception from Antipassback and Area Lockout restrictions). 142 Chapter 6 C•CURE 9000 Monitoring Station Guide EFTA01226787 Swipe and Show Default Viewers Swipe and Show Default Viewers The Default Viewers allow you to define the number and arrangement of Personnel images displayed on the viewer. The following limitations apply to the Default Viewer selections: ■ Only1.00 images can be cached. ■ Historical data cannot be retrieved once the user logs out of the Monitoring Station. Images are displayed with a border around them indicating the state of the transaction. The supported states and their respective colors are described in Table 55 on Page 143. Table 55: States and Colors Color State Green Access Granted Used or Unused Flashing Green Access Granted - Noticed Yellow Access Denied - Wrong Time Yellow Flashing Access Denied - Clearance Orange • Access Denied - Expired • Access Denied - Disabled Red Access Denied - Lost Flashing Red Access Denied - Stolen The Default View viewers are described in Table 56 on Page 143. Table 56: Default View Viewers View Description Single A single portrait isdisplayed. When a new card is presented, the existing portrait is replaced. Dual Two portraits are displayed. When a new card is presented, the portrait that was in the second spot Is replaced by the portrait that was in the first spot, and the new portrait takes the first position. Quad Four portraits are displayed. When a new card is presented. all existing portraits slide to the right and the new portrait takes the first position. Horizontal Portraits are disdayed in a horizontal view. When a new card is presented. all existing portraits slide to the right. and the new portrait takes the top position. The last portrait is removed from the view. Vertical Portraits are displayed in a vertical view. When a new card is presented, all existing portraits slide down. and the new portrait takes the first position. The last portrait is removed from the view. Carousal Portraits are displayed in a carousel view. When a new card is presented, allexisting portraits slide counter-dockwise, and the new portrait takes the first position. The last portrait is removed from the view.There are eight portraits per cyde. C•CURE 9000 Monitoring Station Guide Chapter 6 143 EFTA01226788 Swipe and Show Default Viewers The following image is used as an example in this document for a personnel image in the NOTE viewers. At run-lime, in the Mon toring Station, this image indicates that there is no photograph available S the personnel image. Figure 37 on Page 144 shows the Swipe and Show Single viewer. Figure 37: Swipe and Show- Single Default Viewer • It far:vv. W.J.W.P.AVA • Tit i 11144a va OrOmmileift ONIBINOY •11C/Itlatmt). • lovinottimOIDAVIAR. sWill• **OM Meteilmem.4itIOISSI wIAIIINS.0.4•1•••••liflaill WaitPIM IIVI/I• KUL* 1.•1•1Owl' • lInhiliPVIlbsval aw Mvu 1•0•••••lare W$MIVOarje•b•WaSIIDNISIO• Figure 38 on Page 145 shows the Dual, Horizontal, Vertical, Carousel, and Quad Default viewers. 144 Chapter 6 C•CURE 9000 Monitoring Station Guide EFTA01226789 Swipe and Show Default Viewers Figure 38: Swipe and Show - Dual. Quad. Horizontal. Vertical. and Carousel Default Viewers acciress• •• •• • t L 4‘,"'••' • ,••-:••••• Cl0.00,010.010 Rs, e. /13.1h.V. • Table 57: Swipe and Show Default Viewer Definitions Location/Field/Button Description Bottom of Pane Drop-down menu selection Mows you to change the default view by selecting Single. Dual. Quad. Horizontal, Vertical or Carousel. Show Overlays Click to d'splay or hide text overlay on the portraits in the view. itlIO1O1O1O1O1O1O The buttons, from left to right, have the following functionality: • Goes to the home position (first portrait cached) and resume live display. • Move to the previous page • Move to the previous portrait. • Go to previous reject. • Pause/Resume freezes the display for 30 seconds. If no other button is clicked within 30 seconds (or if Resume is pressed again), the viewer resumes showing the most recent portrait. • Find the next reject. • Move to the next portrait. • Move to the next page. C•CURE 9000 Monitoring Station Guide Chapter 6 145 EFTA01226790 Swipe and Show Default Viewers Swipe and Show Default Viewer Definitions (continued) Location/Field./Button Description Context Menu Options and On Image Bar Button Selections NOTE: The following selections are available by right-clicking on an image, or by hovering the mouse over the image and click to pin the button bar to the bottom of the image, unless othenvise indicated. Context Menu Image Bar Buttons PopOut PePersonnel mornenusy unixklGraoe PancenalTArea Lo&sa GracarAPB Reser GardiDataisj I Details Grace Personnel Area Lockout Grace APB Re:c1 _z-cl Momentary Unlock PopOut Personnel Brings the selected image to the front. NOTE: Available only by right-clicking on the image. Details Select to view the details of the person's Personnel record. Grace Personnel Select to grant a one-time access ['grace) through a door to this person who was denied access due to an antipassback violation. Area Lockout Grace Select to clear all running Area Lockout timers for this person to allow him/her one-time access into allArea Lockout Target Areas that he/she is locked out of. APB Reset Card Select to reset the STAR Global Antipassback owner of this person's card when that STAR Controller snot communicating. (The GlobalAPBowner of a personnel card is the STAR Controller that makes the access decision to allow/not allow that person into the /Yea.) Grace Carpool Group Select to perform a grace on all Personnel within a Carpool Group for antipassback for a specified time period. Momentary Unlock Select to perform a Momentary Unlockof the door this person attempted to access. Me following procedure describes how to change the Default Viewer. For example, from a Quad Viewer to Carousel Viewer. You must have the correct privileges to change a Viewer. To Change the Default Viewer 1. Locate the drop-down menu at the bottom of the Viewer. 2. Click on the drop-down menu and select the Viewer. The new viewer selection is not saved when the user logs out of the Monitoring Station. NOTE 146 Chapter 6 C•CURE 9000 Monitoring Station Guide EFTA01226791 Swipe and Show Default Viewers To Use Context Menu Selections Right-click in the image area to view and select the context menu selections described in Table 57 on Page 145 "Context Menu Options and On Image Bar Button Selections". To View the Image Bar Button Selections Hover the mouse over the image and click to pin the buttons to the bottom of the image. See Table 57 on Page 145 for "Context Menu Options and On Image Bar Button Selections". C•CURE 9000 Monitoring Station Guide Chapter 6 147 EFTA01226792 Swipe and Show Default Viewers 148 Chapter 6 C•CURE 9000 Monitoring Station Guide EFTA01226793 7 Monitoring Video This chapter describes how to monitor access activities using Video Viewers. In this chapter Video Monitoring Overview 150 Video in the Application Layout 151 Video in the Explorer Bar 152 Video Viewer Definitions 153 C•CURE 9000 Monitoring Station Guide Chapter 7 149 EFTA01226794 Vdco Monitoring Overview Video Monitoring Overview Video monitoring with the Monitoring Station consists of Video Viewers configured in an Application Layout and Video Viewers that can be invoked from the Explorer Bar. ■ Video in the Application Layout on Page 151 ■ Video in the Explorer Bar on Page 152 ■ Video Camera Toolbar Icons on Page 153 ■ Video Server Toolbar Icons on Page 153 ■ Video Tour Toolbar Icons on Page 154 ■ Video Snapshot Toolbar Icons on Page 155 150 Chapter 7 C•CURE 9000 Monitoring Station Guide EFTA01226795 Video in the Application Layout Video in the Application Layout An Application Layout can contain multiple Video Viewers in one or more Panes. ■ Video Camera views show individual cameras. ■ Video Server Views can show multiple cameras in a single viewer. ■ Video Tours can show a series of single camera or multiple camera views, acting as a virtual guard tour of areas needing surveillance. A single Pane can contain multiple Viewers (Video and non-video) that can be toggled by clicking the tabs in the Pane. You can also double-click the title bar of a Pane in the Monitoring Station to open the Pane as a separate floating dialog box. (See Floating a Pane on Page 27). You can then double-click the title bar again to return the floating dialog box to the layout. You can resize and reposition a Video Pane on your display. See Resizing a Pane on Page 26. See Video Viewer Definitions on Page 153 for information about the controls you can use in the Video Viewers. C•CURE 9000 Monitoring Station Guide Chapter 7 151 EFTA01226796 Video in the Explorer Bar Video in the Explorer Bar The Explorer Bar provides a Video section that lets you view status lists of objects that open in a new floating dialog box. From the Video section of the Explorer Bar, you can open lists of all the Video Servers, Video Cameras, Video Tours, CCTV Switches, CCTV Cameras, and IP Cameras for which you have access Privileges. You can right-click on Server, Camera, Tour, and Switch objects in a Status List and then select Popup View to open a Viewer window for that Video object. You can then resize or reposition that window on your display. 152 Chapter 7 C•CURE 9000 Monitoring Station Guide EFTA01226797 Video Viewer Definitions Video Viewer Definitions 1 he toolbars listed below are available with the video viewers supported by the Monitoring Station. s Video Camera Toolbar Icons on Page 153 • Video Server Toolbar Icons on Page 153 • Video Tour Toolbar Icons on Page 154 • Video Snapshot Toolbar Icons on Page 155 Video Camera Toolbar Icons Table 58 on Page 153 describes the buttons on the Video Camera Toolbar. Table 58: Video Camera Toolbar Button Name Description Show text Displays the camera name and server name on each video frame. Takea Mk to open a Video Snapshot dialog box. Thisdialog box showsa frozen view from the camera that you can save tea 1XF snapshot bitmap (.bmp) Me, or send in an emai message. '4 Retrieve Click to open a dialog box that alows you to specify a start and end date and time to retrieve recorded (saved) video from Recorded this camera. When the video is retrieved, a Recorded Video Player dialog box opens and the video footage is played. Video See the C•CURE 9000 Video Guide for more information. Record Click to begin recording video. ir Video a Reconnect Click to reconnect to the camera. ..., Camera About Click to open the Video Camera About Box. which displays camera Information. the camera vendor, and the view mode. _;ti Video Camera Video Server Toolbar Icons Table 59 on Page 153 describes the buttons on the Video Server Toolbar. Table 59: Video Server Toolbar Button Name Description Ir Show text Displays the camera name and server name on each video frame. Takea This button isdisabled. IN snapshot C•CURE 9000 Monitoring Station Guide Chapter 7 153 EFTA01226798 Video Viewer Definitions Video Server Toolbar (continued) Button Name Description !IF Retrieve Click to open a dialog box that allows you to specify a start and end date and time to retrieve recorded (saved) video from Recorded this camera. When the video is retrieved. a Recorded Video Player dialog box opens and the video footage is played. See Video the C•CURE 9000 Video Guide tor more information. Record This button isdisabled. lir Video a Reconnect Click to reconnect to the Server. ...., Sever About Click to open the About Video Server dialog box, which displays a list of cameras on the server, the server vendor, and the view mode. Video Tour Toolbar Icons 'Fable 60 on Page 154 describes the buttons on the Video Tour Toolbar. There are two toolbars on the Video Tour window: the toolbar that you see when you display a Video Tour in Popup View, and a drop-down toolbar for each pane in the popup view when you move the cursor at the top of each frame. Table 60: Video Tour Toolbar Button Name Description " Progress Shows the time cycle for each tour stop. When the bar is full. the next tour stop begins. ( Bar ID Backward Moves to the previous camera in the tour. Pause Pauses the Video Tour. Click again to resume. I@ V II Forward Moves to the next camera in the tour. Track Drag the pointer to change the tour to a new tour stop. Each tick mark on the control represents a stop on ..) Control the tour. a Show text Displays the camera name and server name on each camera view in the tour. Take a Click to open a Video Snapshot dialog box. This dialog box shows a frozen view from the camera that you OF snapshot can save to a bitmap (.bmp) file, or send in an email message. IF Retrieve Click to open a dialog box that allows you to specify a start and end date and time to retrieve recorded Recorded (saved) video from this camera. When the video is retrieved, a Recorded Video Player dialog box opens Video and the video footage is played. See the C•CURE 9000 Video Guide for more information. or Record Video Click to begin recording video. 154 Chapter 7 C•CURE 9000 Monitoring Station Guide EFTA01226799 Video Viewer Definitions Video Tour Toolbar (continued) Button Name Description am Reconnect Click to reconnect to the current camera. .... Sever About Click to open the About Video Camera box. which displays a list of the cameras in the tour, the camera Oa Video vendor, and the view mode. Camera Popup Click to open a new popup window of live video for the selected camera. Live Camera ICI the Click to pin/unpin the toolbar in the frame. Toolbar Video Snapshot Toolbar Icons Table 61 on Page 155 describes the buttons on the Video Snapshot Toolbar. This toolbar displays on a separate window when you click the "Take a Snapshot" icon in the Video Toolbar. Table 61: Video Snapshot Toolbar Button Name Description Save Image to file Opens a file save dialog box so that you can save this video snapshot to a bitmap (.bmp) file. Email this image Opens a dialog box that lets you email this video snapshot. You can enter a "From' email address Close Click to close the Video Snapshot dialog box. --. C•CURE 9000 Monitoring Station Guide Chapter 7 155 EFTA01226800 VideoViewer Definitions 156 Chapter 7 C•CURE 9000 Monitoring Station Guide EFTA01226801 8 Performing Manual Actions This chapter explains how to perform Manual Actions. In this chapter: Manual Actions 158 Manual Action Details 163 C•CURE 9000 Monitodng Station Guide Chapter 8 157 EFTA01226802 hilanualActions Manual Actions A Manual Action is a specific type of action that the Operator can perform on objects in the system. Manual Actions are those actions that open a Manual Action dialog box, and the actions are also logged in the Activity Viewer as "Manual Event by Operator Name," along with the Name of the action, Name of the Event, Partition, date and time. Manual Actions typically are performed on events in the Event Viewer but may also be performed on doors and outputs. For example, an Operator would perform a manual action by selecting an Event in the Event Viewer, right-clicking, and selecting a Manual Action from the context menu. The context menu may display other options, depending on the Operator's privileges. The context menu options that are Manual Actions are: ■ Activate ■ Deactivate ■ Ann ■ Disarm ■ Lock ■ Unlock ■ Momentary Unlock When selected, these menu options open a Manual Action dialog box, and the actions are logged in the Activity Viewer. Figure 39 on Page 159 shows the Manual Action dialog box. After you Save and Close to execute the Manual Action, the Manual Action is logged in the Activity Viewer. 158 Chapter 8 C•CURE 9000 Monitoring Station Guide EFTA01226803 NilanualActions F If;u re 39: hilanualAction in Event Viewer will be logged in Activity Viewer (10Inab Vet, DOS" aoskanx0/354 00.4 ..l DMaI Vow 2 CroVer. Preerencet I/Akee Os 0 EvosOiSwor T a I 8.vi DS • Tao Non Anil Iowa Cartes Con Actor • Decn I Beep Event Beep Eves I38 1260/2009. 12 56.52 PIA orovend r71 i' d Eitame V %TA 6.0/2009, 125h09 PM lInebb io Cconp'y Even INS 1 No Ackneence • Do -amen Vaal Ac • t ,Levro Sue 04/304103 SO 04 AN End 01/3)411C0 11 DIEM Z Piety I noZtre 10•11-05 WIC sea., Tine PIS I Caroled Cl ".11 Celnwl treNogent Darn Moo Eon II Imo: Le Doom I Om** 6/I /2009 56 00AM a 1/IA2009. I 2' SS 51 PM Eves 'Beep Ewa pokwhps wood Eves 13001P Even (Oedeult I t warn Inennoos. 1256 SI PM Beep Evora atavobad (Case The Manual Actions object in the Explorer Bar displays a list of Manual Actions, along with Start Time, End Time, Priority, Operator Name, Instructions, Status, Target, and Partition. You can select an item in the list and right-click to display the Details or to Cancel the action. Figure 40 on Page 160 shows the Manual Action Status List. C•CURE 9000 Monitoring Station Guide Chapter 8 159 EFTA01226804 hilanualActions Figure 40: Manual Action Status List displayed from the Explorer Bar • Swim LW Manual knee .... V 0 4 aut 0 ,„„...,b(n. 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Aeres Melee, Comet NW Ewe / 4f30/2CO3 9 0 N. 1/30a0ele 47AM 75 Lodelien /an eutdeeel Mai / 4/31/2(03 MOW 4/33/2033K150411 75 Lea Wet MSS MOM@ DOW 1 4/31/20:13 251 AM 4/30,2038III5I MI 75 Lek leden harm With toDn. Mai Ewa i 4/302W951Hi 4/70/2/208 HMI AN 75 lab NW Man Withmewl* DAS Ewe i 010/2C0I152MI 4, 30/2E00 II/ 52 AN 75 alien Adm. Wale to fen* Ibetioab Ewe i a saw= ma Ml 140%01WM MI 75 Ine ma Acme ("Woo Caµ Non.racy Ewy i 4/X1/20)31001W 1/34/2(0.11DIM 75 toilet/W. Nam 'fee Mhe Imatio na Cad/ Deda Iwo UT, * Manual Action Edit Dialog Box The Manual Action Edit dialog box opens when you select an object and right-click and select one of the Manual Actions (such as Lock, Unlock, Momentarily Unlock, Ann, Disarm, Activate, Deactivate) from the context menu. This dialog box is used to perform Manual Actions on a variety of system objects. When you perform a Manual Action, a new entry appears in the Activity Viewer to log the action's occurrence. When the Manual Action Edit dialog box opens, "Manual Action" and the Operator's name display in the title bar. Example: If you choose Disarm as the manual action for an event, the Manual Action Edit dialog box appears as shown in Figure 41 on Page 161. In this dialog box you can change the Start Time, End Time Priority, select a Time Zone, and enter Instructions, and then click Save and Close to execute the manual action. 180 Chapter 8 C•CURE 9000 Monitoring Station Guide EFTA01226805 ManualActions Figure 41: Manual Action Edit Dialog Box The completed Manual Action is logged in the Activity Viewer. Manual Action Edit Definitions Table 62 on Page 161 describes the Manual Action Edit dialog box fields and buttons. Table 62: ManualAction Edit Definitions Field/Button Description Start ... Set the Start date and time for this manualaction by typing a date and time. using the spinner ( • J), or using the Calendar ( v ). End Set the End date and time for this manual action by typing a date and time. using the spinner ( "n ). or using the Calendar ( V ). (The End date and time is not available for some manual actions.) Priority Set the Priority for this manual action by typing a number or using the spinner (t71). The range is 1 - 200. T ime Zone Click n to set the Time Zone for this manual action, so a time-based action is performed using the correct Time Zone value. Instructions Type text that describes the reason or nature of the manualaction you are performing. for future reference. Save and Click to perform the manual action. Close hal chck to close the Manual Action Edit dialog boxwithout performing the action. Performing a Manual Action The dialog box and the steps involved to perform a manual action are similar for any manual action. C•CURE 9000 Monitoring Station Guide Chapter 8 181 EFTA01226806 hilanualActions To Perform a Manual Action 1. Select the object in the Activity Viewer, right-click to display the context menu, and select the action. The Manual Action Edit dialog box for that action appears. 2. Enter the Start date and time to initiate the action, or click IL to increase/decrease the date or time, and use a to change the Calendar. (This option is not available for all actions.) 3. Enter the End dated and time using the controls, just as you changed the Start date. 4. Enter a Priority for this action in the field, or use the spinner M to increase/decrease the number. "f he range in 1 200. 5. Click H to select the Time Zone in which the Start and End times will be activated. 6. Type a note for future reference in the Instructions field. 7. Click Save and Close to save your settings for the Manual Action. 162 Chapter 8 C•CURE 9000 Monitoring Station Guide EFTA01226807 ManualAchon Details Manual Action Details A Manual Action Details dialog box (Figure 42 on Page 163) shows the information about a Manual Action performed by an Operator. The Manual Actions are logged and displayed in the Activity Viewer (see Activity Viewer Overview on Page 68) and in the Manual Actions Status List (select Manual Actions from the Explorer Bar), or refer to Manual Actions on Page 105). Figure 42: ManualAction Details Dialog Box dual Action . Unable to Comply teeny - 7 X s9se 2MIC ACIOI At-wet E red Flo^ WEkondat. 4430. 203310500i la Wethev3...kod 30. 200811 50 All Poo* 75 Uter Ledo Wain fry/axiom Penton northrealr To Display Manual Action Details 1. Select a Manual Action from the Activity Viewer or from the Manual Actions Status List (select Manual Actions from the Explorer Bar to display the Status List). 2. Right-click the action, and from the context menu, select Details. the Details dialog box looks like the image in Figure 42 on Page 163. 3. Click sto close the Details dialog box. To Cancel a Manual Action 1. Select a manual action from the Activity Viewer or from the Manual Actions Status List (select Manual Actions from the Explorer Bar to display the Status List). 2. Right-click the action, and from the context menu, select Cancel. The Activity Viewer updates with an entry that the Manual Action was canceled. Manual Action Details Definitions Table 63 on Page 164 describes the Manual Action Details dialog box fields and buttons. C•CURE 9000 Monitoring Station Guide Chapter 8 163 EFTA01226808 ManualAction Details Table 63: ManualAction Details Definitions FieldButton Description State Displays the state of the object on which the manual action was performed. Action Displays the action taken on the Event From Displays the Start date for the action. To Displays the End date for the action. Priority Displays the priority set by the Operator who performed the manual action. User Displays the ID of the Operator who performed this action. Instructions Displays the descriptive text typed in by the Operator who performed this manual action. a Click to close the Manual Action Details dialog box. Partition Displays the partition in which the manual action was performed. If Manual Action Challenge is enabled and you attempt a manual action in the NOTE Monitoring Station, a Credentials Request dialog box appears (see Figure 43 on Page 164). You must enter the user name, domain and password of a privileged user and click the Login button on this dialog box to complete the manual action. See Manual Action Challenge on Page 70 for more information. Figure 43: ManualAction Challenge- Credential Request Dialog Box Manual Actions for ISC Controllers do not have an end time and there is no cause list for NOTE them, so the C•CURE 9000 server does not retain the state of SC Outputs during restarts. 164 Chapter 8 C•CURE 9000 Monitoring Station Guide EFTA01226809 Index CCTV Switches 127 A CCTV Switches Status List Actions 127 About 21 Clear an Assessed Event 46 Acknowledge an Assessed Event 45 Clearing 57 Acknowledgement pane 39 Closing an Assess Event Layout 46 Acknowledging Event requires Clearing 56-57 Controller Icons 79 Activity Viewer 68 Controller Status List Actions 118 Activity Viewer Columns 73 Controllers 118 Activity Viewer Context Menu 74 Customer Support Center 11 Activity Viewer Definitions 72 Activity Viewer Icons 74 D Activity Viewer Status Bar 73 Displaying Recorded Video 62 Activity Viewer Tasks 69 Docking a Pane 26 Activity Viewer Toolbar 72 Document Viewer 47 Antipassback gracing Door Icons 75 Grace Personnel button 139 Door Status List Tasks 99 one person 139 Doors 99 Application Layouts 17, 85 Dual Phase Acknowledgement 39 Area Dynamic Views 103 Personnel in 110 Dynamic Views Status List Actions 103 Areas 110 E Assess Event Elevator Icons 80 Closing an Assess Event Layout 46 Elevator Status List Actions 109,114 Document Viewer 47 Elevators 109 Event Details Viewer 51 Emergency Support Hours 11 Find in Journal Viewer 51 Enable/Disable Keypad Command 122 Live Video Viewer 48 Event Action Map Viewer 48 Reset 63 Query Viewer 49 Event Assessment Recorded Video Viewer 49 Acknowledge 45-46 Report Viewer 50 Close Layout 46 Assessing an Event 44 Document Viewer 47 Assessing Events 42 Event Details Viewer 51 Auto Hiding a Pane 26 Find in Journal Viewer 51 C Live Video Viewer 48 Cancelling a Manual Action 70 Map Viewer 48 CCTV Camera Status List Actions 128 Performing 44 CCTV Cameras 128 Privileges 44 C•CURE 9000 Monitoring Station Guide Index 165 EFTA01226810 Index Query Viewer 49 Grouping a Status List 94 Recorded Video Viewer 49 Groups 109 Report Viewer 50 H Setting Up 43 Hardware Status 93,118 Event Assessment Overview 42 Help Contents 21 Event Breakthrough 31 Help Menu 21 Event Cause List 62 Event Details 53 I Information, finding more 9 Definitions 54 Input Icons 76 Toolbar 53 Input Status List Actions 119 Viewer 51 Inputs 119 Event Icons 36 IP Camera Status List Actions 129 Event Quick Action Toolbar 32 IP Cameras 129 Event Status List Actions 107 Event Tasks 56 L Event Viewer 30 Launching an External Application 132 Columns 37 Live Display, refresh 88 Context Menu 38 Live Viewer Viewer 48 Definitions 32 Locking a Door 101 Status Bar 36 Logging an Event Message 60 Toolbar 32 M Exiting from the Monitoring Station 16 Manual Action Explorer Bar Challenge 70, 106, 164 Definitions 93 Challenge, Credentials Request 164 Overview 92 Details 163 Status List Tasks 94 Details Definitions 163 External Applications 93,132 Edit 160 F Edit Definitions 161 Filtering 22 ISC Controllers 164 Filtering a Status List 95 List Definitions 105 Find in Journal Viewer 51 Status List Actions 106 Finding more information 9 Manual Action Credentials Request 106 Flaoting a pane 27 Manual Actions 105,158 Freezing the Activity List 71 Context menu 158 Explorer Bar 158 G Manual, how to use 8 Getting Started with the Monitoring Station 13 Map Status List Actions 108 Grace MI Personnel 140 Map Viewer 48 Grace Partition tab 140 Maps 108 Grace Personnel button 139 Messages from Partitions 86 Group Status List Actions 109 186 Index C•CURE 9000 Monitoring Station Guide EFTA01226811 Index Messages to the Monitoring Station 85 Privilege Momentarily Unlocking a Door 102 Event Assessment 44 Monitoring Access 137 Manual Action Challenge 70 Monitoring Activities 67 Requires Manual Action Challenge 71 Monitoring Events 29 Q Monitoring Objects 133 Query Viewer 49 Monitoring Station Application Window 23 R Overview 14 Reader Status List Actions 122 Privileges 18 Readers 121 Tasks 25 Recall Query 96 Viewers 17 Recorded Video Viewer 49 Monitoring Status 91 Refresh of Line Display 88 Monitoring Video 149 Report Status List Actions 102 Report Viewer 50 N Reports 102 Navigating the Activities List 69 creating CSV/XLS from Dynamic View 96 Non Hardware Status 92, 99 Resetting Event Actions 61, 63 Normal Support Hours 11 Resizing a Pane 26 0 Restoring Views after Communications loss 90 Object Viewer 135 Object Viewer Overview 134 S Select Predefined Log Message Dialog Box 61 Occupancy Mode for Area 110 Setting Up Event Assessment 43 Operator 104 Show Clearance Filter Causes 123 Menu 19 Show Enable Keypad Command Causes 123 Privilege 85 Show Enable PIN Causes 122 Status List Actions 104 Silencing an Event 59 Output Icons 77 Sorting a Status List 94 Output Status List Actions 120 Starting the Monitoring Station 15 P Swipe and Show Pane Default Viewers 143 Floating 27 Grace Partition tab 140 Pending Clear pane 39 Legacy Viewer 139 Performing Event Actions from the Activity Overview 138 Viewer 70 Performing Manual Actions 69, 157, 161 T Telephone Technical Support 11 Permissions 85 Personnel in Area 110 U Pinning a Pane 27 Unlocking a Door 101 Printing a Status List 95 Using Tabbed Layouts and Viewers 25 Printing the Activities List 71 C•CURE 9000 Monitoring Station Guide Index 187 EFTA01226812 Index V Video 93,124 Video Camera 125 Status List Actions 125 Toolbar Icons 153 Video in the Application Layout 151 Video in the Explorer Bar 152 Video Monitoring Overview 150 Video Server 124 Editor 124 Status List Actions 124 Toolbar Icons 153 Video Snapshot Toolbar Icons 155 Video Tour 126 Status List Actions 126,130 Toolbar Icons 154 Video Viewer Definitions 153 168 Index C•CURE 9000 Monitoring Station Guide EFTA01226813