To: Daphne Cales , Oliver Esslinger Melisa Venegas
Subject: RE: Prioritization of the true overdues (IJ
Classification: For Internal use only
All -
Please see attached for the current list of "true overdues" for high risk customers based on KYC status as of 7-10-2018
(97 customers) for the case managers to prioritize 9 (1n priority being the oldest / most aged overdues.) and for a
forward looking view a list of those due in July.
For LatAm, I can provide the team the information directly.
I know we are still waiting on management decisions on scope (mortgage only, 2017 KYCs approved in 2018) but we
should start to shift to prioritize the true overdues.
Let me know if you have any questions
In addition, see summary below for additional information on the Jan — June population
Monthly view
# of
Due Month Customers
January 5
February 3
March 20
April 6
May 24
June 39
Grand Total 97
Team view
USO USO Grand
Due Month LatAm MEA NY Central USO NY West Total
January 2 3 5
February 2 1 3
March 4 2 14 20
April 6 6
May 18 2 3 1 24
June 11 1 26 1 39
Grand Total 37 4 7 47 2 97
# of
Case Manager Customers
Indira Cardenas
and Lilia Perez 37
Pradeep Vaje 26
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