Subject: RE: Reg E Review - Error Resolution Process - Client notification
letter for provisional credit & Final determination letter [I]
From: Armen Brash
Date: Mon, 16 May 2016 14:23:35 -0400
To: Paul Morris
Stewart Oldfield
Classification: For internal use only
OK; per my previous email you will need to send the final notification to
this client, and send me a PDF of it and confirm when sent.
Best,
Armen
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Armen Brash
Director
Deutsche Bank Wealth Management
345 Park Avenue, 10154-0004 New York, NY, USA
Tel.
Mobil
Email
fcid:image002.gif@OlD1AF7E.87D10E601
From: Paul Morris
Sent: Monday, May 16, 2016 2:22 PM
To: Armen Brash; Stewart Oldfield
Subject: RE: Reg E Review - Error Resolution Process - Client notification
letter for provisional credit & Final determination letter [I]
EFTA01413004
Classification: For internal use only
No sorry
Paul Morris
Managing Director
Deutsche Bank Private Bank
Offic
Cell:
From: Armen Brash
Sent: Monday, May 16, 2016 12:43 PM
To: Paul Morris; Stewart Oldfield
Subject: FW: Reg E Review - Error Resolution Process - Client notification
letter for provisional credit & Final determination letter [I]
Classification: For internal use only
Do you guys have this in the file per chance?
Best,
Armen
fcid:image002.gif@OlD1AF6D.804449701
Armen Brash
Director
Deutsche Bank Wealth Management
345 Park Avenue, 10154-0004 New York, NY, USA
EFTA01413005
Tel.
Mobilr
Email
{cid:image003.gif@OlD1AF6D.80444970}
From: Derek Johnson
Sent: Monday, May 16, 2016 12:34 PM
To: Armen Brash; Paul Morris; Stewart Oldfield
Cc: Margie Edwards; Michelle Yoo; Judy Ekwughalu
Subject: RE: Reg E Review - Error Resolution Process - Client notification
letter for provisional credit & Final determination letter [I]
Classification: For internal use only
Hi Armen — Thank you for your follow-up email and will gladly accept a copy
of the provisional credit letter and final determination letter when
available.
{cid:image003.png@O1CF7FD6.9B34A040}
Derek Johnson
Compliance Officer I Compliance Testing
Deutsche Bank Securities Inc.
5022 Gate Parkway, 32256 Jacksonville, Florida, USA
Tel.
Fax
Emai
This communication may contain confidential and/or privileged information.
If you are not the intended recipient (or have received this communication
in error) please notify the sender immediately and destroy this
communication. Any unauthorized copying, disclosure or distribution of the
material in this communication is strictly forbidden.
Deutsche Bank does not render legal or tax advice, and the information
contained in this communication should not be regarded as such.
EFTA01413006
From: Armen Brash
Sent: Monday, May 16, 2016 12:16 PM
To: Derek Johnson; Paul Morris; Stewart Oldfield
Cc: Margie Edwards; Michelle Yoo; Judy Ekwughalu
Subject: RE: Reg E Review - Error Resolution Process - Client notification
letter for provisional credit & Final determination letter [I]
Classification: For internal use only
Derek,
JJ left DB in April. Strange that his emails aren't bouncing—I will need to
look into that with HR.
Attached is the written statement of authorization.
I have copied Paul and Stew, the relationship managers, to see if they have
a copy of the provisional credit letter.
Its possible that the final letter hasn't been sent yet, given the staff
turnound on the team if not, we should get that sent out today.
As an FYI, we closed that account and opened a new one.
Best,
Armen
EFTA01413007
{cid:image002.gif@OlD1AF6C.B73C82E0}
Armen Brash
Director
Deutsche Bank Wealth Management
345 Park Avenue 10154-0004 New York NY USA
Tel.
Mobil
Email
fcid:image003.gif@OlD1AF6C.B73C82E01
From: Derek Johnson
Sent: Monday, May 16, 2016 11:43 AM
To: Jj Litchford
Cc: Margie Edwards; Michelle Yoo; Judy Ekwughalu; Armen Brash
Subject: Reg E Review - Error Resolution Process - Client notification
letter for provisional credit & Final determination letter [I]
Classification: For internal use only
This is a follow-up to an email dated May 11, 2016.
Hello JJ,
An EFT error was processed for the following account:
Jeffrey Epstein #35266976 provisional credit in the amount of $334.33 on
3/8/2016.
Can you please provide a copy of the cardholders signed statement of
disputed items, provisional credit letter and final notification letter that
EFTA01413008
was sent to the client. I did look on dbForce and was unable to locate. I
have attached a copy of the email showing approval of provisional credit
dated 3/8/2016. If you have any questions concerning my request, please let
me know.
{cid:image003.png@O1CF7FD6.9B34A040}
Derek Johnson
Compliance Officer I Compliance Testing
Deutsche Bank Securities Inc.
5022 Gate Parkway, 32256 Jacksonville, Florida, USA
Tel.
Fax
Emai
This communication may contain confidential and/or privileged information.
If you are not the intended recipient (or have received this communication
in error) please notify the sender immediately and destroy this
communication. Any unauthorized copying, disclosure or distribution of the
material in this communication is strictly forbidden.
Deutsche Bank does not render legal or tax advice, and the information
contained in this communication should not be regarded as such.
EFTA01413009