To:
Cc: James ce persona genius
From: bellaklein
Sent Mon 3/9/2015 8:07:49 PM
Subject: Fwd: 8A Wifi not working
FYI,
Thank you,
Bella
Begin forwarded message:
Subjec
From:
Date: February 6, 2015 at 12 03 46 PM EST
Cc: Bella Klein Rich Kahn
To: james ce I personal genius <j
All sounds great I'm sure Bela can hep with modem updating. I have no idea what could
have happened to missing box.
Sent from my iPhone
On Feb 6, 2015, at 11:44 AM, james ce l personal genius
wrote:
Wifi in 8A is working now. The TWC modem/wifi was replaced,
there's no AirPort Basestations at all. I changed the network name and
password on the wifi to 8A / bemyguest. It's connecting fast & furious
now.
the modem for the TWC account in 10B is missing.l=says it wasn't there
when she was moved in -- the power supply for the old modem is on
her windowsill. Any idea who would know what happened to it?
The modem & AirPort Extreme there are from ION (I called TWC and confirmed).
That account is on seasonal hold until tomorrow so that modem can't
be used tight now. his using the signal for I IB so she's okay until
she moves back into ION next week.
EFTA_R1_00887774
EFTA02082770
The ION modem is old and will likely be disabled by TWC soon after we reactivate
it in ION. We should see if we can get them to send us the
upgraded modem now, so as soon as the work is done in the
apartment I can install it and have it up and running before
moves back in.
James Cc
your Personal Genius
."L Certified Support Professional 10.6
.”.taptnus.us
ttp: per
On Feb 4, 2015, at 12:50 PM, > wrote:
James you may meet up within 8A at 10am on
Friday and from there go on to see min 10B (I said it
would be around 10:45am or so...but you can keep in
touch with them) OK?
On Feb 4, 2015, at 12:32 PM, james ce I personal genius
wrote:
I have Friday available to check the
internet in apartments 8A. 10B and 10N.
Please let me know what times would
work best and who will be available to
give me access to the apartments.
Thanks.
James Ce
Personal G.
phtto://oersonalaenius.usrofessional 10.6
On Feb 4, 2015, at 11:31 AM,
bellaklein
EFTA_R1_00667775
EFTA02082771
wrote:
James,
=and having problems with WIFI, see below details. I
am not sure if Internet
connection is working as well.
TWC info for 8A and 10B
attached. Also if lOn is finished
you can check wifi and interact
connection too, but note that i
suspended service in lOn for 1
month till February 8th. Please
advise when you are available to
help.
ESTTW 8a 4800 012515 129.47.pdf>
<NESITWIIOINI 48(16_123014 173.10_123014.pdf>
<NES_TW_IOB_1562_152.31 —120214.pdf>
Thank you,
Bella
Begin forwarded
message:
Subject: Re: 8A
Wifi not working
From:
Date: February 4,
2015 at 11:08:50
AM EST
To: Bella Klein
ok, so contact James and set it up when convenient...then
we will let the girls
know when to
expect him
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On Feb 4, 2015, at 11:07 AM,
bellaklein
corn> wrote:
I can
call
TWC
to
trouble
shoot
but
need
someb
ody in
there
to be
present
and
follow
instruct
ions. I
think
James
needs
to look
IIill
also is
having
proble
ms
with
wifi.
She
has her
setting
s from
apt I On
that is
under
rcnova
tion.
Thank you,
Bella
EFTA_R1_00667T/7
EFTA02082773
On Feb 4, 2015, at 11:01 AM,
wrote.
HI Bela. staying in 8A..she says the
wifi in 8A is not working...not sure if you
want to get James there or if it is a time
warner thing...
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EFTA02082774