To: 'ernes ce
Cc: Lesle Gra
Richard Kah
From:
Sent: on • :14:15 PM
Subject Re: TWC apt 10B
Hello James
Pm out of the city
Could you please fix it on wed ?
Thank you
Sent from my iPhone
On Feb 20, 2015, at 7:39 PM, james ce I personal genius wrote:
what is your availability tomorrow?
James Ce
your Personal Genius
C Certified Su >ort Professional 10.6
On Feb 20, 2015, at 6:28 P wrote:
Please I need the Internet connection asap . Now I even can't reach
neither apt's signal . So Pm completely off.
Thank you
Sent from my iPhone
On Feb 20, 2015, at 12:01 PM
wrote:
The modem now is it apartment.
Thanks
Merwin Dela Cruz
EFTA_R1_00673772
EFTA02085180
917-607-0626
On Feb 18, 2015,01ISI genius
wrote:
So the good news is that I found the modem
from 10B, I've connected it and it is working
great (no need to buy a replacement).
The bad news is that the new modem for ION is still at 71st Street, so I
couldn't hook up Internet tonight.
Merwin, could you please askMto take the modem back to her
apartment tomorrow? I'll coordinate with
her based on her travel schedule a time for
me to install it.
Thanks!
James Ce
your Personal Genius
On Feb 10, 2015, at 10:12 AM,
bellaklein
wrote:
it is very old and has to be exchanged.
Thank you,
Bella
On Feb 10, 2015, at
10:11 AM,
EFTA_R1_00873773
EFTA02085181
ote:
James
Why do we need to exchange the modem when we can
just put it back to
ION since that's
where it belongs?
Merwin Dela Cruz
On Fcb 9, 2015, at 11:48 AM, bellakl
wrote:
Merwi
n,
Please
ask
Jojo to
replace
the box
by
Wed
and
have it
in a
safe
place,
as it
might
be
misplac
ed with
move.
Thank you,
Bella
EFTA_R1_00673774
EFTA02085182
On Feb 9 2015 at 11:44 AM, Lesley Groff
wrote:
Gregory hopes her apt will be finished by this
Wed.
On Feb 9 2015 at 11:36 AM, bellaklein
wrote:
=tvterwin
Please help to find modem from 11B as
it is not efficient for James to visit 301
for I trzpsment only. Do we know
when is moving back to 10n?
Thank you,
Bella
On Feb 9, 2015, at 11:11 AM,
'times ce ersonalgenius
wrote:
The modem from ION that is
currently in 10B is not working.
It's provisioned to the ION
account and won't work
anywhere else.
-is using the signal from
1I B.
I'd like to get the modem
exchanged and set up in ION as
soon as we can since she won't be
able to use 11B when she's back
in ION.
Anyone else hungryfor Alphabets
cereal now?
EFTA_R1_00673775
EFTA02085183
James Ce
your Personal Genius
Certified Support
On Feb 9, 2015, at 10:15 AM, bellaklein wrote:
As i understan
currently has access o
Internet. I would not make
any changes before she
moves back in to ION.
After she moves Jojo will
help exchange the old
modem from ION (that is
currently in 10B) for the
new one at TWC office.
Hopefully can find
modem from 10B, that was
installed in November
during the move. If we
have no success on finding
it, Jojo will need to
purchase new modem.
After will coordinate with
James to set up both
apartments.
Thank you,
Bella
On Feb 6, 2015, at
10:12 PM, james ce
personal genius
EFTA_R1_00873776
EFTA02085184
wrote:
Since=is going
to move out of 10B
and back into ION
sometime next week,
I think we should
hold off on buying a
replacement modem
for I0B quite yet —
in may turn up in the
move.
In the meantime, we
should exchange the
black Arris modem
that is in currently
unplugged in 10B for
a modem modem.
The bill (with
Account #, etc) for
ION is attached (the
modem in 10B
belongs to that
account). Once the
toxic work in ION
has completed, I'll
set up the new
modem in there so
it's up and running
for when Julia moves
back.
<NES_TW_I0N 48
06_123014_173.10_
123014.pdf,
James Ce
your Personal Geni
Certified Support
Professional 10.6
EFTA R1_00873777
EFTA02085185
On Feb 6,
2015, at 4:21
> wrote:
Bella,
I will ask him
to purchase a
new modem.
Please provide
acct number.
Thanks
Merwin Dela
Cruz
On Feb 6,
2015, at 4:09
PM, bellaklein
wrote:
On Nov
3rd
technici
an from
TWC
installed
new
modem
in apt
10B
please
confirm
with the
EFTA_R1_00673778
EFTA02085186
super
that
building
doesn't
have it.
To
order
new
modem
from
TWC is
$150. If
we are
sure the
modem
walked
away i
would
ask
Merwin
to
purchas
e new
one -
will cost
less.
Apt
ION will
be
active
tomorro
w.
Merwin
, please
ask Jojo
to
exchang
modem
at TWC
office.
Please
update
when
we have
new
EFTA_R1_00873779
EFTA02085187
equip=
nt and
James
will
assist to
install.
Thank
you,
Bella
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