To: Lesley Gro
Cc: Bella Klein Richard Kahn
From: james ce I persona genius
Sent Fri 1/16/2015 8:15:05 PM
Subject Re: Internet not working in Apt 11B/Jeffrey not coming
There are two wifi networks there (TWC wifi and I I B -- both are written on top of the printer).
The password for the I I B network is bemyguest
James Ce
your Personal Genius
CI Certified Su ort Professional 10.6
http://personalgenius.us
On Jan 16, 2015, at 2:37 PM, Lesley Groff
Fabulous! We recently had new furniture brought in and floors refinished...so I
think everything was unplugged from that! Really appreciate your help...
I will let our guest know they are back up and running...all he needs to do is log in
to "bemyguest" correct?
On Jan 16, 2015, at 2:29 PM, james ee l personal genius
wrote:
I1B is back up and running. Someone had removed the COAX cable
running from the modem into the wall (and unplugged all the devices);
oddly, cable intemet works much better when it's actually plugged
into something.
I bought a replacement cable from RadioShack and brought
everything back on line. The guest should be happy now.
Have a great weekend!!
James Ce
your Personal Genius
' Professional 10.6
http fipersonalqemus us
EFTA_R1_00875894
EFTA02086153
• 5 AM, bellaldein
wrote:
Hi James,
I call Time Warner to troubleshoot 11 B. It indicates internet is of line. May
be a problem on the actual modem or connection. Bill for
11B attached. Please call tech support when you are in
the apartment.
<NES_TW_ I 1B_0947_110314_166.66_110314.pdf,
Thank you,
Bella
On Jan 16 2015 at 10:28 AM, Lesley Groff
wrote:
Hi James :) will I be seeing you soon?
Sent from my iPhone
On Jan 15, 2015, at 12:25 PM 'ames ce ersonalgenius
wrote:
I'm booked into the late evening
tonight, but I will see you at
71st at 10AM tomorrow and
can go to 11B after.
I need to check the drive on Jeffrey's laptop, so I'll have to do
that later. It's not critical, just a
"just in case" checkup.
James Ce
your Personal Genius
EFTA_R1_00875895
EFTA02086154
C Certified Support Professional 10.6
http://personalgenius.us
On Jan 15, 2015, at 6:55 AM, Lesley Groff wrote:
HI James...lt looks
like Jeffrey will not
be coming to NY
after still
need you to transfer
my phone data to
the new Iphone 6
and can still meet
you at the house at
10am...not sure if
you still need to
work on Jeffrey's
issue or if you need
him there at the
house for this...but
we are also in need
of intemet help in
apt I I B...Jena
went to the apt last
night and says the
wiring is strange.
We have a guest
staying in 11B who
needs access ...I
know you said you
were booked
today...might you
be able to get over
there tomorrow
afternoon?
EFT/_R1_00875806
EFTA02086155