To:
From: • merman xpress onsumer rave
Sent: Thur 2/28/2013 7:33:55 AM
Subject: Reminder - American Express Requests Your Feedback
Title: American Express Travel - Survey Invite
Dea
As a valued American Express customer, your views on how we can
improve our service are extremely important to us.
Our records indicate that you recently contacted American Express
Centurion Travel Services on February 24, 2013.
We would like to know how you felt about the service you received and
would appreciate it if you would complete our survey to tell us what you
think. We will use your responses together with existing data to improve
our services.
If you have already completed the survey, thank you and please accept
our apology for the second email.
The survey takes just a few minutes to complete.
GET STARTED
Thank you for helping us improve our service to you.
American Express
We have retained Medallic. Inc.. a leading online customer feedback solution, to collect your
responses, which wdl only be used to enhance our understanding of your needs so that we can
better serve you.
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Please do not "Reply' to this invitation.
Should you have any problems accessing or completing the survey, please e-mail Medalha, our partner in
this process. at mailto:amexctn techsupport cszrmb6wrnh2hvy6ftexpress.medallia.com
American Express wants to underscore that we firmly support our privacy policy:
http:llwvArr americanexpress com/pnvacy
Medallia. Inc. privacy pokey: httplionvw.medallia.00m/privacy
If you prefer not to receive similar requests in the future. please go to:
http://suivey.medallia.comricszrmbewmh2hvyarelect=ves
Co n ht 11P 2012. American Ex ress Company. All Rights Reserved.
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