To: Natalia Molotkova
From: Lesley Groff
Sent: Thur 10/27/2016 8:16:38 PM
Subject: Re: Trip to Orlando for 3! [Incident: 161028-0006 34]
Is what it is. Maybe they can get help at airport
Sent from my iPhonc
On Oct 27, 2016, at 4:14 PM, Natalia Molotkova ‹ > wrote:
Sent: 10/27/2016 04:14 PM
Ok, non refundable coach with $200.00. But seats are not together -0 very limited
availability, is it OK?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10/27/2016 04:12 PM
Yes! I have approval from Jeffrey. Book all please. Thanks
Sent from my iPhone
On Oct 27, 2016, at 3:58 PM, Natalia Molotkova <a wrote:
Sent: 10,27,2016 03:58 PM
Ok to issue tickets and book hotel?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
EFTA_R1_00897547
EFTA02194567
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10 27 2016 03 48 PM
Correct
Sent from my iPhone
On Oct 27, 2016. at 3:21 PM, Natalia Molotkova wrote:
Sent: 10/2712016 03:21 PM
is II , not
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10/27/2016 03:20 PM
We can do Delta (to get more credit to reach 50K to get 6K rebate):
1 DL 1803 08NOV LGA MCO 1150A 0258P
2 DL 1526 11NOV MCO LGA 0820A 1058A
1ADT 443.20
TOTAL FARE - USD 1329.60
LOEWS PORTOFINO BAY HOTEL
5601 UNIVERSAL BLVD
ORLANDO FL 32819
GARDEN VIEW 1 KING BED - 360.60 per night plsu tax per room. Deposit at teh
time of booking. Cancellation - CANCEL BY 6PM 11-03-16 - to get deposit back.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
EFTA_R1_00897548
EFTA02194568
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 1027/2016 03:15 PM
Does have last name on driver's licence, or has?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 102712016 03:12 PM
OK, on it..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10/27/2016 03:12 PM
Hi Natashawe need round trip tickets for a flight on Nov. 8th around 12pm from NY to
Orlando and return on Nov. 11th around 9am back to NY, coach, 3 tickets:
and her parentswe just did tickets for them to fl here from Moscowyou still have the
info?Rec
WE ALSO NEED 2 regular ROOMs AT THE Universal Loews Royal Pacific Resort
Please let me know prices..thanks!
EFTA_R1_00897549
EFTA02194569
Privacy Statement I Visit the Centurion Card website
To learn more about e-mall security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
C) 2015 American Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third party concierge service
contractor ("Concierge Company'). In some cases, Concierge Company will provide you with certain
information about the service provider(s) fulfilling your concierge service. The actual decision to use any
service provider referred by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or
American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions of the service provider
used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims
relating to services or products provided by the service provider (including, but not limited to negligence or
failure to deliver on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express. Concierge Company
and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or
products provided to Card Member by service provider. Service provider rates and availability are subject to
change.
Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided
by Gayote and may not be used without written permission. Used hereunder by license. For Google Maps
Terms of Use" click here: jhtto://maps.gooftle.com/help/terms maps.html). For "Map legal Notices" click
here: ihttp://www.maps.google.com/helpilegainotices maps.htmll. There is typically no cost to you for most
booking efforts Concierge Company and American Express perform on your behalf, although you are
responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event
planning. We reserve the right to note profile and preference data for servicing purposes. American Express
acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for
reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more
information lease visit www.americanex ress.com travelterms California Washington
I owa Nevada
Ref#
Sent: 10;27,2016 03:45 PM
Yes! All looks good! Let me pass it by Jeffrey and I will get back to you
EFTA_R1_00897550
EFTA02194570
Sent from my iPhone
On Oct 27, 2016, at 3:20 PM, Natalia Molotkova <I MI> wrote:
Sent: 10/27/2016 03:20 PM
We can do Delta (to get more credit to reach 50K to get 6K rebate):
1 DL 1803 08NOV LGA MCO 1150A 0258P
2 DL 1526 11NOV MCO LGA 0820A 1058A
1ADT 443.20
TOTAL FARE - USD 1329.60
LOEWS PORTOFINO BAY HOTEL
5601 UNIVERSAL BLVD
ORLANDO FL 32819
GARDEN VIEW 1 KING BED - 360.60 per night plsu tax per room. Deposit at teh
time of booking. Cancellation - CANCEL BY 6PM 11-03-16 - to get deposit back.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10/27/2016 03:15 PM
Does have last name on driver's licence, or has?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent 10/27/2016 03:12 PM
OK, on it..
Regards,
Natalia (Natasha) Molotkova
EFTA_R1_00897551
EFTA02194571
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10/27/2016 03:12 PM
Hi Natashawe need round trip tickets for a flight on Nov. 8th around 12pm from NY to
Orlando and return on Nov. 11th around 9am back to NY, coach, 3 tickets:
and her parentswe just did tickets for them to fl here from Moscowyou still have the
info?Rec
MM'
WE ALSO NEED 2 regular ROOMs AT THE Universal Loews Royal Pacific Resort
Please let me know prices..thanks!
Privacy Statement I Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.comiohishing.
O 2015 American Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third party concierge service
contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain
information about the service provider(s) fulfilling your concierge service. The actual decision to use any
service provider referred by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or
American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions of the service provider
used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims
relating to services or products provided by the service provider (including, but not limited to negligence or
failure to deliver on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express. Concierge Company
and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or
products provided to Card Member by service provider. Service provider rates and availability are subject to
change.
Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided
EFTA_R1_00897552
EFTA02194572
by Gayot© and may not be used without written permission. Used hereunder by license. For Google Maps
Terms of Use" click here: f http://maps.google.com/help/terms maos,htmil. For "Map Legal Notices" click
here:fhttp://www.maps.gooftle.com/help/legalnotices maps.htmli. There is typically no cost to you for most
booking efforts Concierge Company and American Express perform on your behalf, although you are
responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event
planning. We reserve the right to note profile and preference data for servicing purposes. American Express
acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for
reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more
information lease visit www.americanex ress.com travelterms California Washington
Iowa Nevada
Rent
Sent: 10/27/2016 03:45 PM
This is
Sent from my iPhone
On Oct 27, 2016, at 3:15 PM, Natalia Molotkova c wrote:
Sent: 10/27/2016 03:21 PM
is not
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10/27/2016 03:20 PM
We can do Delta (to get more credit to reach 50K to get 6K rebate):
1 DL 1803 08NOV LGA MCO 1150A 0258P
2 DL 1526 11NOV MCO LGA 0820A 1058A
lADT 443.20
TOTAL FARE - USD 1329.60
EFTA_R1_00897553
EFTA02194573
LOEWS PORTOFINO BAY HOTEL
5601 UNIVERSAL BLVD
ORLANDO FL 32819
GARDEN VIEW 1 KING BED - 360.60 per night plsu tax per room. Deposit at teh
time of booking. Cancellation - CANCEL BY 6PM 11-03-16 - to get deposit back.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent 10/27/2016 03:15 PM
Does have last name on driver's licence, or has?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent 10127/2016 03:12 PM
OK, on it..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10/27/2016 03:12 PM
Hi Natasha- we need round trip tickets for a flight on Nov. 8th around 12pm from NY to
Orlando and return on Nov. 11th around 9am, back to NY, coach, 3 tickets:
EFTA_R1_00897554
EFTA02194574
and her parents- we just did tickets for them to fl here from Moscow- you still have the
info?- Rec
MM'
WE ALSO NEED 2 regular ROOMs AT THE Universal Loews Royal Pacific Resort-
Please let me know prices..thanks!
Privacy Statement I Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishinR.
O 2015 American Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third party concierge service
contractor ("Concierge Company'). In some cases, Concierge Company will provide you with certain
information about the service provider(s) fulfilling your concierge service. The actual decision to use any
service provider referred by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or
American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions of the service provider
used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims
relating to services or products provided by the service provider (including, but not limited to negligence or
failure to deliver on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express. Concierge Company
and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or
products provided to Card Member by service provider. Service provider rates and availability are subject to
change.
Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided
by GayotO and may not be used without written permission. Used hereunder by license. For Google -*Maps
Terms of Use" click here: http://maps.stoogle.com/help/terms maps.htmll. For "Map legal Notices" click
here: ihttp://www.maps.gooRle.comihelp/legalnotices maps.html). There is typically no cost to you for most
booking efforts Concierge Company and American Express perform on your behaff, although you are
responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event
planning. We reserve the right to note profile and preference data for servicing purposes. American Express
acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for
reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more
information lease visit www.americanex ress.com travelterms California S Washington
Iowa Nevada
EFTA_R1_00897555
EFTA02194575
Refit
Sent: 10/27/2016 03:58 PM
Ok to issue tickets and book hotel?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10/27/2016 03:48 PM
Correct
Sent from my iPhone
On Oct 27, 2016, at 3:21 PM, Natalia Molotkova ‹ > wrote:
Sent: 10/27/2016 03:21 PM
is not
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
EFTA_R1_00897556
EFTA02194576
Sent: 10/27/2018 03:20 PM
We can do Delta (to get more credit to reach 50K to get 6K rebate):
1 DL 1803 08NOV LGA MCO 1150A 0258P
2 DL 1526 11NOV MCO LGA 0820A 1058A
1ADT 443.20
TOTAL FARE - USD 1329.60
LOEWS PORTOFINO BAY HOTEL
5601 UNIVERSAL BLVD
ORLANDO FL 32819
GARDEN VIEW 1 KING BED - 360.60 per night plsu tax per room. Deposit at teh
time of booking. Cancellation - CANCEL BY 6PM 11-03-16 - to get deposit back.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10/27/2016 03:15 PM
Does have last name on drivers licence, or has?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10/27/2016 03:12 PM
OK, on it..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
EFTA_R1_00897557
EFTA02194577
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10127/2016 03:12 PM
Hi Natasha- we need round trip tickets for a flight on Nov. 8th around 12pm from NY to
Orlando and return on Nov. 11th around 9am back to NY, coach, 3 tickets:
and her parents- we just did tickets for them to fl here from Moscow- you still have the
info?- Rec
WE ALSO NEED 2 regular ROOMs AT THE Universal Loews Royal Pacific Resort-
Please let me know prices..thanks!
Privacy Statement I Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at
americanexpress.com/phishing.
O 2015 American Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third party concierge service
contractor ("Concierge Company'). In some cases, Concierge Company will provide you with certain
information about the service provider(s) fulfilling your concierge service. The actual decision to use any
service provider referred by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or
American Express In any way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions of the service provider
used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims
relating to services or products provided by the service provider (including, but not limited to negligence or
failure to deliver on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express. Concierge Company
and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or
products provided to Card Member by service provider. Service provider rates and availability are subject to
change.
Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided
by GayotO and may not be used without written permission. Used hereunder by license. For Google -Maps
Terms of Use" click here: Ihttp://maps.gookle.com/help/terms maps.htmll. For "Map Legal Notices" click
here: http://www.maps.gooRle.com/helpilegalnotices maps.htmll. There is typically no cost to you for most
booking efforts Concierge Company and American Express perform on your behalf, although you are
responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event
EFTA_R1_00897558
EFTA02194578
planning. We reserve the right to note profile and preference data for servicing purposes. American Express
acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for
reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more
information please visit www.americanexpress.corn/travelterms California Washington
Iowa MM, Nevada
Rem
Sent: 10/27/2016 03:45 PM
Yes! All looks good! Let me pass it by Jeffrey and I will get back to you
Sent from my iPhone
On Oct 27, 2016, at 3:20 PM, Natalia Molotkova ‹ > wrote:
Sent: 10/27/2016 03:20 PM
We can do Delta (to get more credit to reach 50K to get 6K rebate):
1 DL 1803 08NOV LGA MCO 1150A 0258P
2 DL 1526 11NOV MCO LGA 0820A 1058A
IADT 443.20
TOTAL FARE - USD 1329.60
LOEWS PORTOFINO BAY HOTEL
5601 UNIVERSAL BLVD
ORLANDO FL 32819
GARDEN VIEW 1 KING BED - 360.60 per night plsu tax per room. Deposit at teh
time of booking. Cancellation - CANCEL BY 6PM 11-03-16 - to get deposit back.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10/27/2016 03:15 PM
EFTA_R1_00897559
EFTA02194579
Does have last name on driver's licence, or has?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10127/2016 03:12 PM
OK, on it..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent 10127/2016 03:12 PM
Hi Natasha- we need round trip tickets for a flight on Nov. 8th around 12pm from NY to
Orlando and return on Nov. 11th aro nd m back to NY, coach, 3 tickets:
and her parents- we just did tickets for them to fl here from Moscow- you still have the
info?- Rec
1==
WE ALSO NEED 2 regular ROOMs AT THE Universal Loews Royal Pacific Resort-
Please let me know prices..thanks!
Privacy Statement I Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at
EFTA_R1_00897560
EFTA02194580
americanexpress.com/phishing.
0 2015 American Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third party concierge service
contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain
information about the service provider(s) fulfilling your concierge service. The actual decision to use any
service provider referred by Concierge Company and/or American Express is the responsibility of each Card
Member. Concierge Company and American Express strongly recommend that you carefully consider each
service provider before choosing to use that provider. Service providers are not employees or agents of
Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or
American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company and/or American Express are in no way responsible for the actions of the service provider
used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims
relating to services or products provided by the service provider (including, but not limited to negligence or
failure to deliver on the terms of any contract between the service provider and the Card Member) is against
the service provider and not against Concierge Company and/or American Express. Concierge Company
and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or
products provided to Card Member by service provider. Service provider rates and availability are subject to
change.
Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided
by Gayot© and may not be used without written permission. Used hereunder by license. For Google -Maps
Terms of Use" click here:Ihttp://maps.goortle.com/help/terms maps.html). For "Map legal Notices" click
here: (http://www.maps.google.com/helpffegalnotices maps.html). There is typically no cost to you for most
booking efforts Concierge Company and American Express perform on your behalf, although you are
responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event
planning. We reserve the right to note profile and preference data for servicing purposes. American Express
acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such
suppliers. We want you to be aware that certain suppliers pay us commissions and other Incentives for
reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more
information please visit www.americanex ress.com travelterms California S Washington
Iowa Nevada
Refit
Salt: 10/27/2016 03:45 PM
This is
Sent from my iPhone
On Oct 27, 2016, at 3:15 PM, Natalia Molotkova < wrote:
Salt: 10/27/2016 03:21 PM
EFTA_R1_00897561
EFTA02194581
is not
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10/2712016 03:20 PM
We can do Delta (to get more credit to reach 50K to get 6K rebate):
1 DL 1803 08NOV LGA MCO 1150A 0258P
2 DL 1526 11NOV MCO LGA 0820A 1058A
1ADT 443.20
TOTAL FARE - USD 1329.60
LOEWS PORTOFINO BAY HOTEL
5601 UNIVERSAL BLVD
ORLANDO FL 32819
GARDEN VIEW 1 KING BED - 360.60 per night plsu tax per room. Deposit at teh
time of booking. Cancellation - CANCEL BY 6PM 11-03-16 - to get deposit back.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10/27/2016 03:15 PM
Does have last name on driver's licence, or has?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
EFTA_R1_00897562
EFTA02194582
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10/27/2016 03:12 PM
OK, on it..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST
Sent: 10/27/2016 03:12 PM
Hi Natasha we need round trip tickets for a flight on Nov. 8th around 12pm from NY to
Orlando and return on Nov. 11th around 9am back to NY, coach, 3 tickets:
and her parents we just did tickets for them to fl here from Moscow you still have the
info? Rec
MM'
WE ALSO NEED 2 regular ROOMs AT THE Universal Loews Royal Pacific Resort
Please let me know prices..thanks!
Privacy Statement I Visit the Centurion Card website
To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing.
0 2015 American Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third party concierge service contractor
("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service
provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge
Company and/or American Express is the responsibility of each Card Member. Concierge Company and American
Express strongly recommend that you carefully consider each service provider before choosing to use that provider.
Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to
EFTA_R1_00897563
EFTA02194583
act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service
provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of
the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any
claims relating to services or products provided by the service provider (including, but not limited to negligence or
failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service
provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express
shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by
service provider. Service provider rates and availability are subject to change.
Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot©
and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click
here: ihtto://maos.stoople.com/help/terms maos.html). For "Map Legal Notices" click here:
ihttp://www.maps.google.com/helalegalnotices maps.htmll. There is typically no cost to you for most booking efforts
Concierge Company and American Express perform on your behalf, although you are responsible for any purchases
and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note
profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is
not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us
commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel
counselors. For more information please visit www.americanexpress.com/travelterms California
Washington Iowa M, Nevada
Refit
EFTA_R1_00897564
EFTA02194584