To: Amex Centurian Trave
From:
Sent: Wed 12/21/2016 4:03:01 PM
Subject: Re: Itinerary for ZHANG/LUDAN 24DEC16 KJWQTZ [Incident: 161222-000291]
thanks
On Dcc 21, 2016, at 11:01 AM, Natalia Molotkova
wrote:
OK, on it...
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon, Wed 9a-4p, 530p-7p
Tue, Thur, Fri 9a - 530p EST
HI Natasha...Ludan can no longer take this trip...we must cancel...Let me know what this means re credit w
back? (ha! doubt it)
iew our Di • ital Itinera
American Express Travel KJWQTZ
Record Locator
Saturday 24 Dec 16
Other Information
CITIZENS OF CHINA MUST CARRY A VALID PASSPORT
Flight Information
EFTA_R1_00906119
EFTA02198770
Date 24 Dec 2016
Airline Air China
Airline Record Locator NH6X18
Flight/Class CA 934 V Economy Class
Origin Paris, Charles De Gaulle
Destination Beijing, Capital Intl
Departing 07:30 PM
Arriving 12:35 PM / 25 Dec 2016
Departure Terminal Terminal 1
Arrival Terminal Terminal 3
Estimated Time 10 Hrs 5 Mins
Stops Non-stop
Seats 54L
Confirmed
Sunday 25 Dec 16
Flight Information
Date 25 Dec 2016
Airline Air China
Airline Record Locator NH6X18
Flight/Class CA 1629 V Economy Class
Origin Beijing, Capital Intl
Destination Changchun, Changchun
Departing 02:40 PM
Arriving 04:35 PM
Departure Terminal Terminal 3
Estimated Time 1 Hr 55 Mins
Stops Non-stop
Seats 19A
Confirmed
Thursday 05 Jan 17
Flight Information
Date 05 Jan 2017
Airline Air China
Airline Record Locator NH6X18
Flight/Class CA 1976 S Economy Class
Origin Changchun, Changchun
Destination Shanghai, Pu Dong
EFTA_R1_00906120
EFTA02198771
Departing 07:10 PM
Arriving 10:10 PM
Arrival Terminal Terminal 2
Estimated Time 3 Hrs
Stops Non-stop
Seats 18A
Confirmed
Friday 06 Jan 17
Flight Information
Date 06 Jan 2017
Airline Air China
Airline Record Locator NH6X18
Flight/Class CA 833 S Economy Class
Origin Shanghai, Pu Dong
Destination Paris, Charles De Gaulle
Departing 12:45 AM
Arriving 06:25 AM
Departure Terminal Terminal 2
Arrival Terminal Terminal 1
Estimated Time 12 Hrs 40 Mins
Stops Non-stop
Seats 54L
Confirmed
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EFTA_R1_00906121
EFTA02198772
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EFTA_R1_00906122
EFTA02198773