To:
From: Natalia Molotkova
Sent:
Subject:
Title: American Express ID
Sorry, didn't respond right away, was already gone for the day.
No, ticket was completely non refundable. Did she buy whole new round trip ticket? Or just one
way?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon, Wed 9a-4p, 530p-7p
Tue, Thur, Fri 9a - 530p EST
I am told she was not able to upgrade the ticket we bought so they purchased a whole new ticket.
Do we get any refund or because it was a no show we get nothing?
Sent from my iPhone
On Jan 31, 2017, at 4:49 PM, Natalia Molotkova < > wrote:
says her mom is with her in Miami and did take her flight, however she upgraded herself to
biz class. She definitely needs to fly back home to Moscow. Do you think the upgrade did
something to the ticket?
Sent from my iPhone
On Jan 31, 2017, at 4:49 PM, Natalia Molotkova < > wrote:
Really? That is so weird. Let me follow up with M!
Sent from my iPhone
On Jan 31, 2017, at 4:49 PM, Natalia Molotkova < > wrote:
, hi, not sure if you know, but looks like flights we booked for from Moscow
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to Miami were cancelled due to she didn't take flights.
took outbound, I guess she is in Miami now..
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon, Wed 9a-4p, 530p-7p
Tue, Thur, Fri 9a - 530p EST
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