To:
From: Natalia Molotkova
Sent 7:15 PM
Subject:
Title: American Express ®
Lesley, hi.
- you cancelled some flights fro her and I believe you were wrongly advised, that
ticket 0577220618365, AF 1143 04NOV GVA CDG 505P was refundable.
Agent was wrong, sorry, somehow they didn't even see what I advised to you when I issued ticket,
that is is non-refundable.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
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