To:
From:
Sent: Mon 3/25/2019 2:10:57 PM
Subject: Re: [Monitoring Booking
Please, can you tell me the Bill Number of the receipt? I can't find it?
On Mar 25, 2019, at 9:59 AM, Belavia wrote:
Dear Sir,
In response to your e-mail request we advise you to follow the link to find the
information about ticket refund "MENU" - "My bookings" - "Ticket return":
https://en.belavia.by/passenciers/tickets/howto return ticket/ .
You need to download and fill in an 'Application for flight cancellation and refund'
entering all the data requested. The signature is obligatory.
In order to cancel/refund your ticket, please, send application with the copy of
passenger's passport (page with photo and signature) to the following e-mail
address support@belavia.by .
Funds will be refunded to the credit card account used for the payment within 20 days
from the date on which requested documents have been received.
Best regards,
Aliaksandr
Online payment processor specialist
BELAVIA - Belarusian Airlines
Ticket Details
Ticket ID:
Department: Opoit-tioi-croptitir
Type: Issue
Status: Closed
Priority: Normal
Support Center: httos://support.belavia.bv/index.pho?
EFTA_R1_01096882
EFTA02279049