From: jeffrey E. <jeevacation@gmail.com>
Sent: Monday, February 26, 2018 3:55 PM
To: Debrah Dhugga
Subject: Re: DUKES LONDON
ja. her email. thx for your =indness.
<http://christies.com>
On Mon, Feb 26, 2018 at 10:53 AM, Debrah Dhugga wrote:
Dear Jeffery
Do you have a contact telephone =umber for her, I don't have anything on file.=/p>
She is currently out of the hote=
Many thanks=/p>
Debrah Dhugga
Managing Director
DUKES COLLECTION</=pan>
UK and UAE<=p>
Web: www.dukeshotel.com
</a
Registered Office:
Dukes Hotel Limited
<http://www.dukeshotel.com/dukes-collection/> 35 St. James's =lace
<https://maps.google.comfiq=35+St.+James's+Place+%0D+=C2V0A0London+SW1A+1NY&entry=gmail&source=g>
London SW1A 1NY
<https://maps.google.com/?q=35+St.tlames's+Place+%0D+=C2%A0London+SW1A+1NY&entry=gmail&source=g> =
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Registered Number: 1461396
From: Jeffrey E. [mailto:jeevacation@gmail.com <mailto:jeevacation@gmai=.com>
Sent: 26 February 2018 15:48
To: Debrah Dhugga
Subject: Re: DUKES LONDON
thank you for your attention. . I hope y=u can rectify her unhappiness today
On Mon, Feb 26, 2018 at 10:45 AM, Debrah Dhugga <=a href=
target="_blank" wrote:
Dear Mr Geoffrey,<=>
Please allow me to introduce mys=lf as the Managing Director of DUKES LONDONs. Our Chairman Mr Sultan
=A0has brought to my attention that Ms Kim, who is currently a resident at DUKES =ONDON at this present time, is
unhappy with her current stay.
Ms Kim is a regular and valued g=est of ours and I hope I can assure you that her likes and preferences are well
noted and we always endeavour to honour them each time she stays.=/span>
On this rare instance however he= preferred room is currently off for refurbishment works and so we are unable
to provide it on this occasion.
We did however still upgrade Ms =im to one of our superior rooms, and am deeply disappointed to learn=she is
not enjoying her current stay.
I appreciate you bringing this t= our attention, as we at the hotel were not aware of the dissatisfaction directly
from the guest, I will be sure to meet with Ms Kim personal=y either this evening or tomorrow morning to ensure she is
as comfor=able as can be and address any issues.
I remain at your disposal in the=meantime and look forward to meeting with Ms Kim
Best regards
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Debrah
Debrah Dhugga
Managing Director
DUKES COLLECTION
UK and UAE<=p>
.com < p: www.. u es 0 e .com>
<http://www.dukeshotel.com/dukes-collection/>
Registered Office:
Dukes Hotel Limited
3= St. James's Place
chttps://maps.google.com/?q=35+St.+James's+Place+%0D+=C2VOADLondon+SW1A+1NY&entry=gmail&source=g>
L=ndon SW1A 1NY
<https://maps.google.com/?q=3S+St.+James's+Place+%0D+=C2%A0London+SW1A+1NY&entry=gmail&source=g>
Registered Number: 1461396
please no=e
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