The Certified Estate Management Program
the Service Management System's
✓ Guest Care Management
✓ Concierge Services
✓ Customizing a Service Management Plan and Creating a Household Manager's
the Family Office Household Finances
Valet Care
✓ Entertainment — Event Planning
✓ Property
Cleaning Closet Organization
✓ Care and Identification of Fine Bed Linens
the Household Management Certification
Management
✓ Service Styles and Cultures
✓ Developing your Employment Profile
the Relationship of Service
✓ Service Philosophy and Attitudes
✓ Self-Assessment
Schedules
Guest Care Standards
Art and Collectibles
✓ Introduction