✓ Customizing a Service Management Plan and Creating a Household Manager's
Valet Care
✓ Entertainment — Event Planning
✓ Property
Cleaning Closet Organization
✓ Care and Identification of Fine Bed Linens
the Household Management Certification
Management
✓ Service Styles and Cultures
✓ Developing your Employment Profile
the Relationship of Service
✓ Service Philosophy and Attitudes
✓ Self-Assessment
Schedules
Guest Care Standards
Art and Collectibles
✓ Introduction
the Service Management Profession
After
✓ Pet Care Management
✓ Service Standards for Household Pets
✓ Suggested Schedules for Pets
✓ Bathing