From: Larry Visoski
To: Je vacation <jeevacation®gmail.com>
Cc: Rich Kahn LarrY
Subject: G550 DU repaired
Date: Wed, 26 Sep 2018 02:39:11 +0000
Attachments: attachment) .pdf
Jeffrey
Not sure if my first email sent,
Honeywell was able to repair our -901 Display Unit for the G550 at this time, NO charge with HAPP regular
coverage, and upgraded it to the -905 DU.
We should receive the DU Display Unit tomorrow in Islip.
Option 1
Keep the purchased Display Unit as a spare,
We have changed one Display Unit in November in Savanah, this was our second unit to fail in 9 months. The
other two remaining Display Units are original.
Option 2
According to our purchase receipts we can return the purchased unit for a 15% ($12,000) restocking fee.
Option 3
Try to sell the purchased Display Unit and recover the money.
Since we are unable to upgrade to Extended HAPP coverage until Jan 2019 due to demand for Display Units on
the G550 fleet, also, the extended Coverage will cost additional $18,000 per year to our current HAPP program,
So far we have save $36,000 buy not enrolling in the extended coverage at HAPP inception.
If we keep the Display controller that we purchased, we will save $18,000 per year, since we will not be forced
to enroll in extended coverage yet.
Pls advise if we should keep, return or sell the DU?
Thx
Larry
From: ' ..<
Date: September 25, 2018 at 4:47:40 PM EDT
<
To: "
Subject: RO PO18-01149 : CASE-17335007 AWB/Purchase Order [
ret:_00D30dWxY._5001B1DO I Fo: ref
EFTA01021838
Your order has shipped!
Case Number: CASE-17335007
Sales Order: 0008680066
Part Number: 7028140-905
Serial Number: 07092715
Carrier: UPS Red
AWB number: 1Z6917470197841770
You can also get the waybill, invoice and other documents by
accessing MyAerospace.comportal.
Honeywell Customer Support
[ ret_00D30dWxY._5001B1DO1Fo:ref
Honeywell fixed our Display Controller
AOG has been advised your unit requires a MOSFET from and Honeywell has stock in our Phoenix location.
The site is in the process of shipping the part form PHX to Wichita.
I am monitoring for the AWB.
Thank you.
Regards,
Sandra Sanford
AOG Senior Customer Support
Honeywell I Aerospace
Sent from my iPhone
EFTA01021839