From: Larry Visoski <Ma>
To: Je vacation <jeevacation®gmail.com>
Subject: G550 DU repaired !!
Date: Wed, 26 Sep 2018 01:58:56 +0000
Attachments: attachment_Lpdf
Jeffrey
Honeywell was able to repair our -901 Display Unit this time. No Charge with our HAPP program. And
upgraded to the -905 (the latest Display Unit is a -911).
We have been informed the Part should arrive in Islip tomorrow per Honeywell's shipping info provided.
Option 1
Keep the Display Unit we purchased as a Spare, since we already replaced a Display Controller November in
Savanah, this is our Second failure, the other two Displays are original.
Option 2
Try to sell the display Unit and recover the money.
Option 3
According the sales receipt, we can return the unit and pay a 15% re-stocking fee, which would cost $12,000
January we will be able to upgrade to the HAPP extended Coverage that will included the -911 Display Unit,
cost is $18,000 per year additional, since there is NO stock of -911 Display Units, Honeywell has stopped all
new application for HAPP extended Coverage.
Since we did not sign up for the Extended coverage at HAPP inception we saved $36,000 ($18k annual
additional)
By keeping a spare, we are saving $18k each year.
Please advise if we should keep as spare?
Thx
Larry
From: ' ..<
Date: September 25, 2018 at 4:47:40 PM EDT
To: " "<
Subject: RO PO18-01149 : CASE-17335007 AWB/Purchase Order [
ret:_00D30dWxY._5001B1DOIFo: ref
EFTA01021840
Your order has shipped!
Case Number: CASE-17335007
Sales Order: 0008680066
Part Number: 7028140-905
Serial Number: 07092715
Carrier: UPS Red
AWB number: 1Z6917470197841770
You can also get the waybill, invoice and other documents by
accessing MyAerospace.comportal.
Honeywell Customer Support
[ refL00D30dWxY._5001B1DO1Fo:ref
Honeywell fixed our Display Controller
AOG has been advised your unit requires a MOSFET from and Honeywell has stock in our Phoenix location.
The site is in the process of shipping the part form PHX to Wichita.
I am monitoring for the AWB.
Thank you.
Regards,
Sandra Sanford
AOG Senior Customer Support
Honeywell I Aerospace
Sent from my iPhone
EFTA01021841